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QAQC in TPI Organization rev 0 12.16.09

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					HIGHLIGHTS
Introduction QA/QC in TPI Organization Role of QA/QC
What is QA and QC? Difference in Responsibilities

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Introduction
It is recognized that perfection is difficult to achieve and that the cost of a perfect product would usually be prohibitive. However, there are defined standards that must be met for every customer.

Quality assurance and quality control are the processes used to ensure that the project deliverables meet the project objectives and are of an appropriate quality.
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QA/QC in TPI Organization
President

Management Representative (Vice President)

QA/QC Manager

Engineering Manager

QA/QC Officer

Project Manager

Auditors
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Quality Controllers (Project Engineers)

Role of QA/QC Department
1. 2. 3. Verify that requirements are followed, Verify that controlling and checking an activity have been done, Ensure that approved working methods are established,

4.
5. 6.
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Evaluate the reported principal causes of non-conformances;
Evaluate the effectiveness of corrective action, and Determine where improvements are required

Definition
Assurance
collective term for planned, formalized activities intended to provide confidence that the output will meet required quality levels.

Control
in-process activities and techniques intended to create specific quality characteristics.

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Quality Assurance is not:
• Quality control or inspection.

• Super-checking activity.
• Responsible for engineering decisions. • A massive paper generator. • A major cost area. • A panacea for all ills.

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Quality Assurance is:
• Cost-effective.

• An aid to productivity.
• A means of getting it right first time every time. • Good management sense, and, most importantly; • The responsibility of everyone.

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Quality Assurance
In addition to in-process activities, quality assurance includes:
– an array of activities external to the process

–

activities undertaken to determine customer needs.

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Quality Control is not:
• Additional work to a normal day to day tasks • Unnecessary documentation to complete a project

• Additional cost to a project
• A 100% inspection of completed tasks • A guarantee that all works are complying to requirements
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Quality Control is :
• a task that lowers the probability of having a “no-quality” output • A preventive measure to avoid escalation of a problem

• An inspection of products or completed tasks
• A random sampling of voluminous materials for inspection
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Quality Control
These includes:
– monitoring,
– Inspection, – reduction of variation, – elimination of known causes, and – efforts to increase economic effectiveness.
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Difference in responsibilities
Quality Assurance Quality Control

A systematic set of activities The process by which to provide confidence that quality is compared with requirements are applicable standards; established An activity which verifies if An activity that establishes the product meets preand evaluates the processes defined standards. Helps establish processes.
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Implements the process.

Difference in responsibilities
Quality Assurance Sets up measurements programs to evaluate processes. Quality Control Verifies if specific attribute(s) are in a specific product or service specific product or service

Identifies weaknesses in processes and improves them.
Prevents the introduction of issues or defects
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Identifies defects for the primary purpose of correcting the defects.
Detects, reports and corrects defects

Difference in responsibilities
Quality Assurance Evaluates whether quality control is working for the purpose of determining weakness in the process. Improves the process that is applied to multiple products. QA personnel should not perform quality control unless doing it to validate quality control is working. Quality Control Evaluates if the application is working for the purpose of determining defect in the functionalities. Improves the development of a specific product or service. QC personnel may perform quality assurance tasks if and when required.

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The Guiding Principle

“Quality is not an act, it is a habit”.
Aristotle
Ancient Greek Philosopher, Scientist and Physician (384 BC-322 BC)

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Prepared by:
– Sid Calayag

For:
– Construction Project Team

Date: December 16, 2009

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Description: This short presentation is intended for TPI, an organization that plans to have a QA/QC Department.