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Checklist for injured employees Texas Department of Insurance
Division of Workers’
The following steps will help you recover and resume Compensation
normal activities including going back to work.
Field Office Locations
• Go to all your medical appointments.
• Follow your doctor’s instructions carefully.
• Talk to your doctor about continuing to work, 1(800) 252-7031
even if you have some restrictions.
Abilene (325) 695-4992
• Make sure you completely understand what you Amarillo (806) 351-1222
can and cannot do while you are recovering. Austin (512) 933-1899
You and your doctor Beaumont (409) 899-5589
Get the following information from your employer and Bryan (979) 268-6766
give it to your doctor. Corpus Christi (361) 883-2551
• Employers’ name, telephone number and address Dallas (214) 350-9299
where you work; Denton (940) 380-1400
• Name of your employers Workers’ Compensation El Paso (915) 834-7000
Insurance Carrier and policy number; and Fort Worth (817) 446-4488
• Name and telephone number of the adjuster Houston (East) (713) 924-2200
handling your claim. Houston (West) (281) 260-3035
You and your employer Laredo (956) 718-2040
• Keep your employer informed about your Lubbock (806) 744-4569 How Do I Find a Doctor
recovery and current abilities.
• Talk to your employer about continuing to work
Lufkin
Midland
(936) 639-6425
(432) 699-1281 to Treat My Workers’
while you are healing. Missouri City
San Angelo
(281) 403-7050
(325) 657-0404
Compensation Injury
Getting back to work
• Help your employer determine what work you
San Antonio (210) 593-0070 or Illness?
Tyler (903) 534-6250
could continue to do while you are healing. Victoria (361) 576-9612
• Keep checking with your employer to see if Waco (254) 755-7011
work within your doctor’s instructions becomes Weslaco (956) 447-4416
available.
Wichita Falls (940) 767-2691
Texas Department of Insurance
Division of Workers’ Compensation HCP08-001B (2-09)
Austin, Texas
Am I covered by workers’
compensation insurance? Changing your doctor
If you have been injured on the job or have a work related 1. Talk to your primary care provider and ask if they In some cases you may be able to change your treating
illness, you may need to seek medical care. Unless it’s treat workers’ compensation patients. doctor.
an emergency, you must first talk to your employer to
Your family doctor may be able to treat you. If not, ask
determine if they have workers’ compensation insurance If your employer provides care through a certified
your doctor to help you find a doctor to treat your injury.
and if you are covered. If your employer has workers’ workers’ compensation health care network, and you
Ask your doctors’ office staff, then family and friends
compensation insurance, their insurance company may are not satisfied with your treating doctor, you may
about doctors who treat workers’ compensation
pay for your medical treatment and if your injury or illness select an alternate doctor from the network’s list of
patients.
prevents you from working they may replace a portion treating doctors. You must notify the network and
of your lost wages. Once you 2. Use your local telephone directory the network may not deny your request. However, if
determine that you are covered you are not satisfied with the alternate doctor, you
by workers’ compensation Many doctors list workers’ compensation services in may be required to obtain network approval for any
insurance, be sure to get their advertisements. Not all doctors treat subsequent change of treating doctor.
the name of the insurance workers’compensation injuries. When calling a doctor
company, and the policy for an appointment, ask whether the doctor accepts
If you are not covered by a certified workers’
number. You will need to give workers’ compensation patients and be sure to ask if the compensation network, the Texas Department of
this information to the doctor’s doctor is accepting new workers’ compensation Insurance, Division of Workers’ Compensation (TDI-
office treating your injury. You patients. DWC) must first approve your request to change
will also need to provide your doctor with the complete treating doctor. To request a change of treating
3. Additional Information doctor, use Form DWC-53. You may also contact
name and address of your employer and the address and
telephone number where you work. • Only doctors licensed to practice in Texas may treat your local TDI-DWC field office listed on the back
workers’ compensation injuries and illnesses. of this brochure.
Finding a doctor • If you are receiving care in another state, the doctor
must be licensed in that state.
If your employer provides workers’ compensation medical • A list of some doctors who may be willing to treat
care through a certified workers’ compensation health a workers’ compensation injury can be found at the
care network, you must select a treating doctor from the following link:
network’s approved provider list. The insurance company http://www.tdi.state.tx.us/wc/hcprovider/locatedoctor.html
is required to provide your employer with a contact list of • A list of doctors who are not allowed to treat workers’
participating treating doctors. Ask your employer for the compensation patients in Texas can be found at:
list so that you can select a treating doctor. The treating http://www.tdi.state.tx.us/wc/hcprovider/denied.html
doctor will supervise your treatment and be your liaison http://www.tdi.state.tx.us/wc/hcprovider/removed.html
with any other providers in the network. If your employer
does not provide care through a network, there are several
ways to find a doctor to treat your injury or illness:
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