Limited Functionality of Order Status Pending Inquiry – Back-End by pharmphresh33

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									                                                                                      Accessible


Date: January 16, 2002                             Number: CLECAMS02-006
Effective Date: February 1, 2002                   Category: OSS
Subject: Limited Functionality of Order Status Pending Inquiry – Back-End Maintenance Schedule
         Change Notification
Related Letters: CLECAMS01-137                     Attachment: NA
States Impacted: Ameritech Region
Response Deadline: NA                              Contact: Account Manager
Conference Call/Meeting: NA


This Accessible Letter provides notification of a change in the maintenance schedule affecting the
limited functionality of electronic pre-ordering applications (EDI/CORBA, Enhanced Verigate) that
support the Order Status – Pending Inquiry. Due to a change in the monthly back-end maintenance
dates, users will not be able to view the Service Order Detail of UNE/Loop service orders until 6:00
p.m. on the listed dates below.

       February 1, 2002
       March 3, 2002
       April 7, 2002
       April 21, 2002
       May 5, 2002
       May 19, 2002
       June 2, 2002
       July 7, 2002
       August 18, 2002
       September 8, 2002
       October 6, 2002
       November 3, 2002
       December 8, 2002


Due to a change in the quarterly back-end maintenance schedule, users will not be able to view the
Service Order Detail of UNE/Loop service orders on the listed dates below.

       January 19, 2002
       January 20, 2002
       March 17, 2002
       June 16, 2002
       August 3, 2002
       August 4, 2002
       September 22, 2002



All other Order Status Pending functionality (UNE/Loop Service Order List, Resale Service Order List
and Resale Service Order Detail) will still be available during the normal hours of operation. The back-
end maintenance does not impact any of the other pre-order functions (Address Validation, Loop Qual,
etc.).
This maintenance schedule will also         be   available   on   the   CLEC   Handbook   Website   at
https://clec.sbc.com on January 17, 2002.

To view the Maintenance Schedule, use the following steps:

   Select   CLEC HANDBOOK
   Select   a state from the Select Handbook State drop down box (top of page)
   Select   Operational Support Systems (OSS) (on the left side).
   Select   Operating Hours (a sub-section on the page).

								
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