"2007 FM Global Annual Report - Behr Group Client Profile"
Annual Report 2007 Excerpt: Behr Group Client Profile Insurance Evolved Behr Group Company Engine cooling modules produced by Behr, like the one shown here, are the product of extensive research and engineering. Behr’s investment in R&D makes the company one of the leading innovators in vehicular thermal management. Managing the risk at Behr's Mühlacker facility: (left to right) Klaus Grahm, maintenance and environmental technology; Isabella Pöchmann, managing director, insurance; Günter Otto, security and fire protection; Karl Friedrich, manager, environment, safety, security, fire protection. My department is small, so the members of the FM Global team [in Frankfurt, Germany] Isabella Pöchmann truly feel like they are a part of my team. Also, Managing director, insurance [FM Global’s client extranet] MyRisk® and the FM Global Risk Report® tool give me the resources After nearly 30 years with another property I need to make well-informed decisions. insurer, changing insurance carriers was not an easy decision. In the end, however, several factors In the three years since selecting FM Global, attracted us to FM Global. One was its philosophy the communication between our technical staff that loss can be prevented, because Behr cannot and FM Global’s engineers has been critical afford to have a business interruption. The second for us. The field engineers are usually from the factor was FM Global’s processes, including plant region where they are assigned, and they speak audits, which are very similar to our own. Third, the same technical language as our people. Also, only FM Global can provide the capacity we need FM Global engineers apply the same philosophy without involving reinsurance, and FM Global’s and standards globally. For Behr, there is a benefit master policy ensures we have maximum cover- to this that may not be immediately apparent. We age in all markets, including countries like Brazil are a supplier to several automotive manufacturers, and South Africa, where capacity can be scarce. some of whom are also clients of FM Global. It’s good for them to know we are as attentive in To be candid, the cost of risk improvement protecting our operations as they are with theirs. was a consideration. We knew FM Global’s In effect, our efforts to reduce our risk help to high standard for risk protection would require protect their supply chain. a financial investment. Sprinkler installation is costly, and budgets are tight. In the final analysis, Why did we choose FM Global? We are a however, we concluded the value we would family-owned company, which breeds a certain receive from this investment would more than type of culture. FM Global is similar in its justify the cost. My FM Global client service team approach, because, as a mutual organization, works with me to help prioritize where sprinklers its clients are its owners. This gives us a common are essential, and suggests less expensive options philosophy that helps to overcome potential where possible. This is just one of the ways in obstacles. I believe we are both willing to com- which we collaborate. promise to reach a solution that benefits all. To me, that is important. And, FM Global understands and acknowledges that. Behr Group 09