Get documents about "Data Gathering Process Organization of Report
Document Sample
Data Gathering Process & Organization of
Report
Public Involvement: Input on 95% confidence level. A total of 21 phone
Health and Human Services interviews were conducted in the following
languages: Spanish (9), Chinese (4), Japanese
Needs
(1), Korean (2), Vietnamese (1), Farsi (1),Cam-
To obtain a comprehensive picture of human
bodian (2), and Russian (1). By comparison, in
services needs and issues in Bellevue, staff met
the 2005 survey, 31 surveys were conducted in a
or talked by phone with a diverse group of
language other than English. A third-party
stakeholders who live, provide services and/or
translation service that allowed for an unlimited
work in the City. Care was taken to include,
number of language capabilities was used.
whenever possible, those groups or individuals
that would be under-represented in the more
The respondents were asked to rate a series of
traditional data gathering methods, such as in
thirty-three potential problem areas in the com-
phone surveys. This section outlines the many
munity and twenty-nine household problem
ways this outreach was accomplished and dis-
areas as to whether they were a major, moderate,
cusses the organization of the report.
minor, or no problem. In addition, respondents
were asked questions about the accessibility to
Public Meetings with City Council, Human
and quality of human services. Information on
Services Commission and Parks & Community
the findings from this survey can be found
Services Board:
throughout this Human Services Needs Update
• Human Services January 18, 2007
report.
Commission February 22, 2007
public meetings
Consumer Survey: This survey was completed
• City Council study March 26, 2007
by over 150 Bellevue residents who are consum-
session
ers of services at Hopelink’s Bellevue Food
• Human Services April 3, 2007
Bank, Bellevue Community College English-as-
Commission
a-Second-Language classes, Lake Hills Elemen-
public hearing
tary School, Public Health - Seattle & King
• Parks & Community May 8, 2007
County Eastgate Clinic, and the Crossroads
Services Board public
Shopping Center Mini-City Hall. Surveys were
meeting
distributed between March and June 2007.
• Human Services May 1, 2007
Surveys were available in six languages other
Commission June 19, 2007
than English: Spanish, Russian, Vietnamese,
public meetings Sept. 6, 2007
Korean, Chinese and Bosnian. Respondents
Nov. 20, 2007
were asked to rate 30 household problems as to
the degree they were or were not a problem, as
Bellevue Residents well as how accessible services were, including
survey:
Random digit dial telephone survey This barriers preventing access. It is important to
survey was conducted by a local research firm of note that because the samples were so small (see
431 Bellevue residents in February and March next page), the results are not statistically valid,
2007. This number provides a statistically valid e.g., it was not a random sample. The informa-
sample to allow for projection to the entire tion will be used anecdotally to show general
population with an error rate of ± 4.72% at a themes about human services needs within these
12
2007-2008 Needs Update
Bellevue, Washington
groups who were under-represented in the phone Muslim Community
survey. Findings from this survey are referenced Public Health Nurses
throughout the Human Services Needs Update. At-Risk Youth
Number of Comments from Faith Communities on
Language Consumer Surveys the Eastside: Eleven faith communities on the
English 77 Eastside responded to a survey asking them to
Russian 30 describe what human services the public is
Spanish 43 asking for, what they could provide and what
Chinese 5 they could not provide. Faith communities
Vietnamese 5 provide a variety of basic need services —
through outreach and on-site programs such as
food pantries and funds for emergency shelter
Community Conversations : A total of 27 and other expenses — that rarely are formally
Community Conversations, informal focus counted as resources in the community. The
groups, were conducted with Bellevue residents survey also asked faith communities if they were
representing a wide range of stakeholders includ- currently sponsoring refugees for resettlement on
ing older adults, youth, homeless women, par- the Eastside.
ents of children in the Bellevue School District,
consumers of mental health services and provid- City of Bellevue Staff from Other Depart-
ers of services for people with disabilities. Dif- ments and Divisions: An online survey was
ferent races and ethnicities were included among sent to all Bellevue staff. One hundred and
the participants, mirroring the growing diversity fourteen city employees responded to this sur-
in Bellevue. See Appendix J for a detailed listing vey.
of these groups and dates they were conducted.
Business Survey: An online survey was
Human Services Providers and completed by 15 Bellevue-based employers who
were asked to rate the top human services needs
Administrators
of their employees.
Surveys:
Provider Surveys Forty-seven of 63 health
and human services providers that serve
Bellevue residents completed an online survey Other Sources of Information
summarizing trends, utilization rates, gaps, and Sites:
Reports, Studies and Web Sites Many
barriers. This represents a 73% return rate. organizations, both public and private, produce
Information from these surveys is included in-depth reports focusing on specific topic areas,
throughout the report. such as housing, unemployment, older adults,
youth, or public health issues. These reports
Key Informant Interviews : Over a dozen often offer a broad national, statewide, or re-
individuals were interviewed either in person or gional perspective that is useful in comparing
on the phone between March and August 2007. trends.
These included people who either provide
services to or are part of the following groups: Some examples of those referenced in this report
are:
Korean Residents • King County Department of Community &
U.S. Military Veterans Human Services Plan for Developmental
Immigrants & Refugees Disabilities 2005-2009
Low-Income People with Dental Needs • City of Seattle Aging and Disability Services,
Chinese Faith Community Area Plan on Aging 2008-2011
• United Way of King County Community
13
2007-2008 Needs Update
Bellevue, Washington
Assessment 2005 • changes in methods of reporting or collecting
• The Committee to End Homelessness Ten data.
Year Plan
• The State of Washington’s Children 2006- Organization
2007 This report is organized into ten sections:
• Communities Count 2005
1 . Overview
Other reports referenced were produced in other
departments within the City, including the City of 2 . Data Gathering Process & Organiza-
Bellevue, United States Census 2000 Citywide tion of the Report
and Regional Trends, Vol. 1, and Vol. 2, and
Bellevue Economic Profile, May 2005. 3 . Bellevue: A Community Profile
This section gives a short demographic
Data:
Limitations of the Data The data in the overview of the people who live in Bellevue,
Needs Update came from reliable sources. utilizing data from the U. S. Census 2000,
However, as in all reports, care must be taken in including a special section with data from the
interpreting the data because of the presence of 2006 American Community Survey.
certain variables over which the researcher has
no control. For example, changes in public 4 . Quality of Life in Bellevue
awareness of certain community-level problems This section describes what people living
like domestic violence or teen birth rates can here think about the Bellevue community,
affect the public perception of their prevalence. including both assets and problems, drawing
A highly publicized case of sexual assault can primarily from phone and consumer sur-
lead to increased reports for a short period of veys.
time, which then drop off to previous levels.
Typically, observing a trend over a period of 5 . Health and Human Services: Who
several years gives a better indication of the Needs Them in Bellevue?
extent of the problem. Whenever possible, This section discusses key findings from the
trends observed over at least three years are 2007 phone survey about characteristics of
included in the Needs Update. residents who report having problems in
their households, as well as where they seek
Other issues frequently encountered that affect and find help. Barriers to accessing human
the quality or quantity of data available include: services are also discussed.
• inability to obtain unduplicated counts of
certain populations such as the homeless, 6 . Regional Planning and Funding Initia-
who are difficult to track because of their tives
mobility; This section summarizes the various regional
• under-reporting of income or problems like planning and funding efforts in King County
rape or domestic violence because of the that attempt to coordinate services and
personal nature of the topic; maximize effective use of funds for human
• lack of data for a smaller geographic area services needs.
like Bellevue, so estimates must be extrapo-
lated from a larger area like the county or 7 . Special Focus Areas
based on national prevalence; • Emergency Preparedness for
• lack of access to under-represented groups, Vulnerable Populations
such as those who are disabled, those who • School Readiness and Early
speak languages other than English, or the Learning - Efforts in Washington
frail elderly; and
14
2007-2008 Needs Update
Bellevue, Washington
State, King County, East King merit a stand-alone section due to the amount of
County and Bellevue information available and their impact in the
community:
8 . Goal Areas • Older Adults
Again this year the Human Services Needs • People with Disabilities
Update has been organized using the five com- • Refugees and Immigrants
munity goal areas that were initially developed by • School-Aged Children & Youth
United Way of King County. • Veterans
These five community goal areas are: 10. Appendices
Goal #1: Food to Eat and a Roof Overhead Appendix A: Survey Tool - Telephone Survey
• Food Security and Hunger Appendix B: Tables of Telephone Survey
• Homelessness Results
• Affordable Permanent Housing Appendix C: Demographic Profiles/Telephone
Goal #2: Supportive Relationships within Survey Summary
Families, Neighborhoods and Appendix D: Survey Tool - Consumer Survey
Communities Appendix E: Survey Tool - Provider Survey
• Social Support Appendix F: Survey Tool - Faith Communities
• Legal Assistance Survey
• Information and Referral Appendix G: Survey Tool – Veterans Survey
Goal #3: Safe Haven from All Forms of Appendix H: Survey Tool – Business Survey
Violence and Abuse Appendix I: Survey Tool – Employee Survey
• Domestic Violence Appendix J: Community Conversations
• Child Abuse & Neglect Appendix K: Key Informant Interviews
• Sexual Assault, Rape and Child Appendix L: Public Hearing Notice
Sexual Abuse Appendix M: Agencies and Services by Goal
Goal #4: Health Care to Be as Physically and Area
Mentally Fit as Possible Appendix N: Zip Code Map
• Medical Care Appendix O: Census Maps of Bellevue Neigh-
• Dental Care borhoods
• HIV/AIDS and Other Sexually Appendix P: Location of Human Services
Transmitted Infections Agencies in Bellevue
• Substance Abuse
• Mental Health
Goal #5: Education and Job Skills to Lead an
Independent Life
• Employment/Training
• Childcare
Each section summarizes data collected from a
variety of sources for each service area, includ-
ing - prevalence, examples of what’s already
working to improve conditions in that area,
service trends, community perceptions, and
implications for future planning and action.
9. Specific Populations
Five specific populations are included here that
15
2007-2008 Needs Update
Bellevue, Washington
Related docs
Other docs by klutzfu54
