TRAINING AND DEVELOPMENT

TRAINING AND DEVELOPMENT Induction Training begins day1 in the business and should continue throughout your career. WHY? o Acquire new skills o To improve existing skills they already have o Should improve the efficiency of the business o Improves staff motivation Training/re-training Given for a particular purpose Development Expanding your current knowledge or developing yourself in line with future needs. Training and Development CAN BE In-house or External (outhouse) INHOUSE TRAINING On the job training. Eg Off the job training work shadowing/ sitting next to Nellie. Benefits – Get a good Benefits – trained idea of the by professionals. surroundings of the Familiar as you are business and start to in your own socialise with other surroundings. members along side Cheaper than Off you. Members are the Job. Fewer getting hands on distractions than on experience. Employee the job. is getting paid while training. You can ask questions, familiar as you are in your own surroundings. Costs – Cheaper than Costs – May have Off the Job as the disruptions from member of staff is telephone calls ect. learning from another Not necessarily member of staff so expert trainers. the business does not need to hire anyone from an organisation. May learn bad habits from trainer. Quality EXTERNAL TRAINING Benefits – less disruptions. May use professional trainers. May lead to a qualification. More expensive than in house. Members of staff have to take time out for their normal work. of work will not be as good as they are learning.