Blackberry Small Business Solutions Guide by bamafun


									BlackBerry Solutions for Small and Medium-sized Businesses

“Once I purchased a

Give Your Business the BlackBerry Wireless Advantage
Award-winning BlackBerry® solutions provide competitive advantages that can help you stand out in a crowd. BlackBerry solutions are designed to increase the efficiency of your business by providing wireless access to phone, email, browser, calendar, contacts, task lists and business applications – all on one smartphone. With a BlackBerry solution, you can help facilitate wireless collaboration among your team members and get an edge on your competition. • Win more business • Be more productive on the go • Increase responsiveness among colleagues and clients

BlackBerry smartphone, it opened up a new world for me. I now have all the information that’s normally on my computer with me at all times, so I don’t always have to be in the office.


Richard M. Bivone, President, RMB Development

“When I’m on vacation, I use

my BlackBerry smartphone to keep an eye on things, I can reply when I need to and I’m not worried about what I’ll walk into when I get back to the office. A couple of minutes each evening and I’m up to speed.


Why Choose BlackBerry Wireless Solutions?
Improve your bottom line. You and your team can conduct business on the go and get more done during working hours. Using BlackBerry smartphones adds an average of 60 minutes† of productive time into the days of mobile workers. Faster response times. Mobile access to communications and information helps you respond promptly to inquiries and address customer concerns immediately, enhancing their satisfaction. Access to up-to-date information helps you capitalize on business opportunities virtually whenever and wherever they arise. Affordability and cost effectiveness. Solutions that minimize traditional start-up costs and resource barriers can help you get more value from existing IT infrastructure and investments. BlackBerry solutions deliver productivity enhancements that enable small and medium businesses to achieve an average 238% ROI †. Easy to deploy and manage. BlackBerry solutions are easy to deploy and can be managed with minimal expense. Customizable to meet your business needs. You can customize your BlackBerry solution for your specific business needs by selecting from hundreds of third-party applications designed to extend your operations wirelessly.

David Danovitch, Partner, Gersten Savage LLP

Choosing the Right
BlackBerry Solution for Your Business
There are affordable, flexible and easy to deploy BlackBerry solutions designed specifically for your business. Find the BlackBerry solution that fits both your business needs and your budget.

What type of email solution does your business use?


Internet-based Email or POP3/IMAP

Your business uses Internet-based email, such as Yahoo!® or Hotmail® , has POP3/IMAP email through an Internet service provider or has its own POP3/IMAP email server.


Outsourced Corporate Messaging Platform

Your business pays a service provider a monthly fee for hosted Microsoft® Exchange, IBM® Lotus® Domino® or Novell® GroupWise® email.

BlackBerry® Internet Service
BlackBerry Internet Service is an out-of-the-box wireless solution that comes bundled with every BlackBerry smartphone that is activated with a data plan. BlackBerry Internet Service makes it possible to get up and running without IT support. It allows you to access up to 10 work and personal email accounts – in addition to an optional BlackBerry email address that comes with your BlackBerry smartphone. Purchase BlackBerry Internet Service by visiting your local wireless store. Visit for more information on BlackBerry smartphones and service providers.

Hosted BlackBerry® Enterprise Server
Hosted BlackBerry Enterprise Server uses the same outsourced services model you currently use for email. It provides the security and full functionality of the BlackBerry Enterprise Solution without requiring you to buy, install or manage server software. It is a full wireless experience available on a per user, per month basis. Ask your hosted email provider for Hosted BlackBerry Enterprise Server. For more information, you can email or visit services/server/hosted.jsp



Your business maintains its own Microsoft Exchange, Novell GroupWise or IBM Lotus Domino messaging servers.


We plan to use BlackBerry smartphones for mobilizing applications, not email.

How many mobile employees are you providing BlackBerry smartphones to within the first 6 months?

BlackBerry® Enterprise Server for MDS Applications
BlackBerry Enterprise Server for MDS Applications is robust software that allows you to mobilize applications to workers that do not have email accounts or do not require wireless email. It acts as the centralized link between wireless smartphones, wireless networks and applications such as customer relationship management (CRM), sales force automation (SFA) and field service automation (FSA). Other BlackBerry solutions also support mobile applications. Purchase BlackBerry Enterprise Server for MDS Applications by visiting, by emailing or by calling 1-800-327-9085.

30 or less

More than 30

BlackBerry® Professional Software
BlackBerry Professional Software is specifically designed to meet the needs of small and medium businesses. This secure, wireless messaging and collaboration solution can be installed right on the email server, and will support up to 30 mobile employees with BlackBerry smartphones. In addition to easy installation and management, BlackBerry Professional Software delivers the advanced security and administration features that small and medium businesses want, at an affordable price. Purchase BlackBerry Professional Software by visiting, by emailing, by calling 1-800-327-9085 or by contacting your wireless service provider or solution provider.

BlackBerry® Enterprise Server
BlackBerry Enterprise Server is robust software that enables businesses that require advanced security features, enterprise-grade functionality and hands-on control over their wireless solution. The BlackBerry Enterprise Solution also offers tools that simplify management and centralize control, making it easier for your IT department to administer your solution. Purchase BlackBerry Enterprise Server by visiting, by emailing or by calling 1-800-327-9085.

The Right Options for Your Business
Choose from a wide range of features*:
• • • • • • • Email Phone Browser Organizer Instant messaging (IM) BlackBerry® Maps Digital camera • • • • • • Media player GPS Expandable memory slot Walkie-talkie Tethered modem Voice note recording And more!

Choose from many third-party applications designed specifically for BlackBerry smartphones:
• Document management – including ability
to edit Microsoft® Office documents • Navigation, resource tracking and maps • Personal productivity – presentation tools, mileage, expense trackers and business information • CRM, SFA and FSA • Time capture

“BlackBerry smartphones allow us to send all of the data collected from the field into a database that generates printed reports for our supervisors – that helps them make decisions that improve our competitive advantage in the marketplace.”
Ron Swecker, Director of Home Building, Grayson Homes

Start Using a BlackBerry Solution Today
To purchase a BlackBerry solution: Visit OR Contact your wireless carrier or service provider. To find out more how BlackBerry solutions can help your business, visit:
*Certain features outlined in this document require a minimum version of BlackBerry Enterprise Server Software, BlackBerry Desktop Software and/or BlackBerry smartphone software and may require additional development or third party products and/or services for access to corporate applications and use of certain models of BlackBerry smartphones. Prior to subscribing to or implementing any third party products and services, it is your responsibility to ensure that the airtime service provider you are working with has agreed to support all of the features of the third party products and services. Installation and use of third party products and services with RIM’s products and services may require one or more patent, trademark or copyright license in order to avoid infringement of the intellectual property rights of others. You are solely responsible for determining whether such third party licenses are required and are responsible for acquiring any such licenses. To the extent that such intellectual property licenses may be required, RIM expressly recommends that you do not install or use these products and services until all such applicable licenses have been acquired by you or on your behalf. Your use of third party software shall be governed by and subject to you agreeing to the terms of separate software licenses, if any, for those products or services. Any third party products or services that are provided with RIM’s products and services are provided “as is” RIM makes no representation, warranty or guarantee whatsoever in relation . to the third party products or services and RIM assumes no liability whatsoever in relation to the third party products and services even if RIM has been advised of the possibility of such damages or can anticipate such damages. †Based on a 2007 Ipsos Reid Study entitled, “Analyzing the Return on Investment of a BlackBerry Deployment.” ©2007 Research In Motion Limited. All rights reserved. Research In Motion, the RIM logo, BlackBerry, and the BlackBerry logo are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. These marks, images and symbols are owned by Research In Motion Limited. All other brands, product names, company names, and trademarks are the properties of their respective owners. Printed in Canada. MKT-17536-001

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