home phone plan

							RES 500 FOR $50
                                home phone plan




Southern Cross Telco’s Res 500 plan gives you over 8 hours of monthly timed
call usage for only $50! Now you really can afford to stay in touch without
worrying about the costs.
                                            Call Charges
                        Call Type                                           Rates**
                                                       Within Package:     FREE
    Local Calls
                                                       Outside of Package: 20c per call
                                                       Within Package:     FREE
    National
                                                       Outside of Package: 20c per min.
                                                       Within Package:     FREE
    Calls to Mobiles2
                                                       Outside of Package: 20c per min.
                                                       Within Package:     FREE
    Top 15 International3
                                                       Outside of Package: 20c per min.
    Canada               Italy               Netherlands          Spain               Taiwan
    Germany              Japan               New Zealand          Sweden              United Kingdom
    Hong Kong            South Korea         Singapore            Switzerland         USA


                                           Other Charges
    Standard Line Rental Charges:**                    Charge Per Month:
    Residential                                        $39.95
    Business                                           $38.95
    Monthly Plan Fee                                   $50


                                         Package Details
    Call Type                                          Calls Included in Package1
    Local                                              First 50 calls per month are free.
                                                       Calls within the first 500 minutes of
    National
                                                       usage per month are free. The maximum
    Calls to Mobiles
                                                       allowable usage of calls to mobiles per
    Top 15 International
                                                       month is 250 minutes.
**All rates and charges are inclusive of 10% GST.
1
 Timed calls within the package are billed in 1 minute increments. Calls outside of the package are
billed per second and a 30c flagfall applies.
2
 Applies to standard mobiles within Australia only. Rates to satellite mobiles or International Mobiles
are available upon request.
3
    Rates to other countries and international mobiles are available upon request.
FREQUENTLY ASKED QUESTIONS
  Who is Southern Cross Telco & Mobile?
  We are an Australian Service Provider offering local, long distance, mobile and
  internet services.
  I agreed to switch to Southern Cross Telco & Mobile.
  Don’t I need to sign paperwork?
  No. The Australian telecommunications governing bodies allow for the use of
  voice recording agreements in order to make it easier for an authorised person
  to switch companies.
  Is there a minimum length to my agreement with Southern Cross
  Telco & Mobile?
  No. There is no minimum period as we do not have contracts. We are so confident
  that you will be satisfied with our products and services that in the event of
  dissatisfaction you can terminate your service at anytime.
  Do I need to contact my former service provider to tell them I have changed?
  No. Southern Cross Telco & Mobile will take care of everything for you.
  Does Southern Cross Telco & Mobile have a One Bill Option?
  Yes we do. We can provide a single bill option for all your telecommunications
  needs, with some great intra-account rates too. Our single bill system is more
  convenient for you, makes paying simpler and helps the environment. Call us
  on 1800 727 777 to find out more.
  What are Southern Cross Telco & Mobile Payment Options?
  Our payment options are by: Cheque, MasterCard, Visa, Amex, Diners, Bankcard,
  Direct Debit, BPAY® and at Australia Post.
  Will I still be able to access call waiting, call diversion, directory
  assistance, emergency calls and standard messagebank facilities?
  Yes. You will not lose any of these services; however Southern Cross Telco
  & Mobile do not offer a free 101 messagebank service.
  How often will I receive a bill from Southern Cross Telco & Mobile?
  We offer monthly billing for your convenience and to avoid high accounts.
  What products will not be billed by Southern Cross Telco & Mobile?
  We don’t offer the following products: Local wide area calls, other carrier special
  rates, telepath calls, free 101 messagebank and ISDN or Onramp capped local
  calls. If you previously received these products you may lose them and or pay a
  higher call rate when joining Southern Cross Telco & Mobile.
  How will I be charged for my monthly service and equipment on my first
  account with Southern Cross Telco & Mobile?
  Southern Cross Telco & Mobile charge you for service and equipment from the
  day we connect you. Your first monthly bill will have approximately 4-5 weeks of
  service and equipment on it. You will receive a credit from your previous provider
  on their final bill for your service and equipment charges so you do not pay these
  charges twice.


          If you’d still like to know more,
    call 1800 727 777 or visit sctelco.com.au.




            Southern Cross Telco Ltd. ACN 066 034 400 ABN 60 066 034 400
                     ®Registered to BPAY Pty Ltd ABN 69 079 137 518