Brattleboro Memorial Hospital
Caring for our community Volume 28 • Number 2 • Fall 2007
BMH Breaks Ground for
Inside Expansion Project
Deaf Talk Comes to BMH ....12
New Procedures for
Back Pain ..............................9
BMH Welcomes New
Elizabeth Richards, MD
Nighttime Hospitalist Program
at BMH ................................12
Development’s New Legacy
Society ................................15 Brattleboro Memorial Hospital broke ground for its new Outpatient Building on Thursday, June 21,
2007. Construction of the new 30,000 square foot, three-level facility is slated for completion in
December, 2008. Donning their hard hats and wielding the gold shovels to ‘break the ground’
BMH Now Offers Saturday were BMH VP of Planning Prudence MacKinney, point person responsible for the planning and
Hours for MRI execution of the building project; hospital board chair Jeff Morse; BMH Capital Campaign co-chair
Mark Richards; BMH President/CEO Barry Beeman; Campaign co-chair, former Sen. Bob
Brattleboro Memorial Gannett; and Dan Fawcett, trustee of the Thompson Trust (pictured above).
Hospital now offers Saturday Continued on page 3
hours for patients to be seen
for magnetic resonance
imaging (MRI). Our days of
operation are every Tuesday, High Blood Pressure: The Silent Killer
Thursday, and Saturday, from
erhaps you’ve heard high blood pressure called ‘the silent killer’ before, but have
7:30 am to 7:30 pm, with
you taken it to heart? Did you know that high blood pressure can cause a heart
plans to expand the schedule
attack? So, conversely, one of the top ways of preventing heart attacks is to know
to 11:30 pm, as needed to
your blood pressure. High blood pressure directly increases the risk of coronary heart
accommodate our physician
disease (which leads to heart attack) and also the risk of stroke (called the ‘heart
and patient community.
attack’ of the brain).
Continued on page 8
Continued on page 2
High Blood Pressure: The Silent Killer Continued from front page
High blood pressure is known as the
“Approximately one in every four adults nationwide
silent killer because it gives off no
obvious symptoms…no pain, no has high blood pressure.”
swelling, no discomfort – that is, until it
is too late, and has already precipitated visits, and/or have an immediate And, finally, the discussion seems to
the cause of a potentially fatal condition. concern, the BMH Emergency Room get to the affect of age on whatever is
High blood pressure, or hypertension, can take your blood pressure free with being discussed! With aging and pro-
is one of the most common chronic a walk-in visit. If they are busy with gression of the process of hardening of
medical conditions, effecting some 60 other patients, they may not get to you the arteries, your systolic blood pressure
million Americans. It is estimated that right away. Another source for a free (which is when you heart is contract-
one in every four adults nationwide has blood pressure is Rescue, Inc., just ing) may creep up with time. This may
high blood pressure. It’s particularly south of the hospital on Rte 5. be the start of the occurrence of high
prevalent in middle-aged and elderly If you have been diagnosed with blood pressure for you. But if you
people, obese people, heavy drinkers, high blood pressure, already have been
and women taking birth control pills. take it seriously. It diagnosed, a
Certain diseases such as diabetes are like- could mean the treatment that once
ly to cause high blood pressure. Once difference between a worked well may no
high blood pressure develops, it usually long, healthy life or one longer work as well.
lasts a lifetime. However, you can pre- troubled with heart or Your drug dosage
vent high blood pressure by taking kidney issues, let alone may need to be
action before it starts. the possibility of it changed or you may
• follow a healthy eating pattern being a heart attack or be prescribed a new
• reduce salt and/or sodium in your diet stroke waiting to happen. medication. At your
• maintain a healthy weight It is important to follow–up visits, you
• remain physically active take steps to keep your should be screened
• limit alcohol intake blood pressure under for damage to the
• if you smoke, quit! control. The treatment heart, eyes, brain,
Once you have been diagnosed with goal is blood pressure kidney, and
high blood pressure, controlling it below 140/90 and peripheral arteries
follows somewhat along those lines. The lower for people with that may be related
obvious first rule is to have it checked other conditions, such as diabetes and to high blood pressure. Follow–up visits
regularly. It’s important to have your kidney disease. Adopting healthy are not only a good time to let your
regular annual check-up at your doctor’s lifestyle habits is an effective first step healthcare provider know about any
office anyway, but if you are between in both preventing and controlling side effects you are having from your
high blood pressure. If lifestyle changes medication, but they are a great
alone are not effective in keeping your opportunity to monitor for other
Healthwise is published for our patients pressure controlled, it may be necessary associated risk factors, such as high
and their families, our friends, and our to add blood pressure medications. cholesterol and obesity.
community two times a year by Your doctor will discuss with you your Take care of yourself and aim for a
Brattleboro Memorial Hospital. various options, but it’s important to lifestyle that will preclude the sure even-
EDITOR be sure to take your medicine exactly tuality of having high blood pressure.
Barbara Z. Gentry as prescribed, every day, day in and day And, if you already have been diag-
Graphics out. You should also discuss possible nosed with it, still take care of yourself!
Nancy Burgess side effects of any medication your Perhaps even a little more so. Unlike a
doctor prescribes, and be sure the doctor number of other health conditions,
Please call the editor if you have
comments about this newsletter and/or knows about any allergies you have and high blood pressure is manageable, so
suggestions for future articles. any other medications you are taking, be sure to manage it. And be well!
Thank you. including over-the-counter drugs,
Reviewed by Martina Sczesny, MD
vitamins, and dietary supplements.
BMH Breaks Ground for Expansion Project Oncology Department to Move /
Continued from front page Phased Renovation of the ACU
Construction of the new outpatient renovation will take about ten months
building began in July. It is on schedule in total and will be conducted in three
and proceeding well. Site work has been As part of the renovation of the
phases to reduce interference with
quite extensive. The concrete work Ambulatory Care Unit (ACU), the
began in August and the perimeter of Oncology Department will move into
The building project remains highly
the building is taking shape. Rob temporary quarters in the Medical Office
cost-effective despite the increases. The
Prohaska, Director of Plant Services for Building. The exact date of the move
cost per square foot is well within norms
BMH, acknowledged the work done so will be on the BMH website and will be
for hospital construction projects.
far. “When you start digging you never communicated directly to active oncology
The new BMH Outpatient Building
know exactly what you might find. This patients. Oncology will occupy a former
will feature a number of departments
makes the first phase a potentially prob- doctor’s office renovated to accommodate
including Oncology, Rehabilitation
lematic portion of the project. With no patient needs. The BMH transportation
Services (physical, occupational, and
major surprises and a construction team volunteer team will offer stepped-up
speech therapy), Nuclear Medicine,
that is dedicated to working together, services to ensure oncology patients can
an X-ray room, EKGs, orthopedic
we are on budget and on schedule reach the temporary location with ease.
physician offices, preoperative screening
through this first stage.” The structural The department will move into its perma-
offices, and lab blood drawing stations.
steel work begins in late October. We nent home on the top floor of the new
In addition, the new BMH Outpatient
expect the building project to be under Outpatient Building in the fall of 2008.
Building will provide a Women’s
cover by January. The ACU renovation is being planned
Imaging Center including mammography,
BMH administrators and architect to inconvenience patients as little as
bone density, and stereotactic breast
Jim Williams presented a request to the possible. The project will be built in three
biopsy and breast ultrasound procedures.
Vermont Public Oversight Commission phases, each about three months long.
The new facility will also house the
and the Banking, Insurance, Securities, The preoperative screening unit will move
BMH Breast Care Program and the
& Health Care Administration (BISHCA) to the Medical Office Building just prior
Comprehensive Care Clinic (for HIV
on October 3, 2007, to spend an addi- to the start of Phase I and remain there
patients) as well as patient registration.
tional $1.6 million on the Outpatient until it’s moved into new quarters on the
The plan adds a net of 28 new
Building and ACU renovation project. ground floor of the Outpatient Building
parking spaces proximate to the new
Once the BISHCA commissioner rules in December, 2008. During Phase I of
building for the convenience of
on the request, we will firm up the ACU ACU construction, families will wait in
patients. The total cost of the project
renovation starting date, currently other areas in the hospital. Once Phase I
is estimated at $12.2 million.
expected for January, 2007. The ACU is completed, we’ll use the new waiting
room and new Post Anesthesia Care Unit
(PACU). Phase II of the renovation will
create the new endoscopy area. The third
phase will involve ACU patients being
cared for on the second floor. Watch the
BMH website for updates and informa-
tion as the renovation progresses.
The renovated Ambulatory Care Unit
will feature all private rooms, a larger
family waiting area, reception space, and a
private consultation room for the surgeon
to meet with family members following
surgery. There will be two endoscopy
rooms and a minor procedure room. The
Post Anesthesia Care Unit (recovery
room) will be relocated and completely
renovated. The ACU renovation will
provide improved patient privacy and staff
The BMH building project is well underway. The project is still on schedule and on budget. efficiency to help this growing department
This photo was taken just before going to press...the foundation is laid and the upper
floors will be next! continue to meet patient needs.
BMH and Meeting Waters YMCA Join Forces
Meeting Waters Executive Director pre-season sports preventive training;
JOINT VENTURE between
Brattleboro Memorial Hospital Steve Fortier says of the new initiative, medically-based fitness programs; and
and Meeting Waters YMCA “The impact of this partnership on over- water-based therapeutic services for
will provide medical, fitness, and all community health will be significant. seniors, arthritis sufferers, obese youth
community health services within the From reaching out to ‘health seekers’ by and adults, and those recovering
new YMCA complex to be built on improving support systems and reducing from injury.
the former Northeast Cooperatives barriers to achieving healthier lifestyles to Brattleboro Memorial Hospital and
property just off Putney Road. addressing the community’s chronic Meeting Waters YMCA look forward to
Utilizing the strengths of each health challenges, this partnership will getting the facility built and starting
organization in a complementary have far-reaching positive impacts their partnership for the health of the
manner, BMH and the Y will work throughout the region.” community. For more information,
together in addressing the documented This new joint venture will provide visit www.bmhvt.org or
community need to improve the health community health education programs; www.meetingwatersymca.org.
status and chronic care challenges of
people in our mutual areas. Both groups
will seek to improve community health
through fitness, wellness, prevention,
BMH Second Century Bike
education, and rehabilitative services.
They will focus on engaging and
Ride Held on August 25th
supporting “health seekers” – the Brattleboro Memorial Hospital hosted its annual Second Century Ride on
45-55% of area residents who are August 25. This year the hospital was joined by Meeting Waters YMCA, who
committed to a healthier lifestyle, but together are promoting health and fitness by co-sponsoring the “Ride”.
who need ongoing guidance and This is the fourth
support to overcome barriers that have year of this event
led to inactivity, unhealthy lifestyle which evolved from
choices and chronic health challenges the original one
such as diabetes and heart conditions. called the Ride of the
In their Wellness & Prevention Century, because it
Center, BMH will provide physical was held during the
therapy / rehabilitation, sports medicine 100th anniversary
(orthopedics), cardiac rehabilitation celebration in 2004.
(Phase III), and complementary thera- “Ride” participants
pies such as massage. BMH will also numbered close to
offer blood pressure, diabetes, weight 130 with all levels
management, and nutrition screenings of riders, covering
at the YMCA facility. distances of 100 km BMH Century Ride cyclists ride through town with a police
escort on way to Route 30.
BMH CEO Barry Beeman says, (62 miles), 50 km
“We look forward to collaborating with (31 miles), and 25 km (15.5 miles) on routes that follow the well-known
Meeting Waters YMCA on this new historical route.
initiative. This partnership will not Proceeds from this year’s ride helped provide scholarships for the BMH
only be beneficial to both of us, but to Cardiac and Pulmonary Rehab Programs and the Meeting Waters YMCA’s
the whole community.” Activate Windham County public health initiative (for info about this go to
Meeting Waters YMCA will provide www.meetingwatersymca.org). The programs at BMH offer a new lease on life
fitness and recreational programming, to participants who have had heart or lung problems. The regional Y’s Activate
aquatic programs, family wellness Windham County program aims to support “health seekers” in creating and
programs, and ongoing support groups sustaining a healthier lifestyle.
for ‘health seekers’ in addition to Many volunteers from the BMH and YMCA Ranks were involved in
serving as a resource and referral center helping with this fun-raising and health-conscious event. This year a special
to link people to other agencies and edition bike shirt was available. To order, visit www.bmhvt.org.
Quality & Patient Safety at BMH
by Mary L. Morgan, VP Quality/ Patient Safety
Rapid Response Team Initiated Response Team is composed of
The Institute for Healthcare clinicians such as a respiratory care
Improvement (www.ihi.org) is a not-for- practitioner and a nursing supervisor –
profit organization leading the in collaboration with the physician –
improvement of health who bring critical care expertise Mary L. Morgan
care throughout to the patient. Getting help to VP Quality/ Patient Safety
the world. Founded patients before a Code Blue
in 1991 and based event increases their likelihood
in Cambridge, MA, of survival.
IHI is a catalyst for Started at BMH in patient. A process and plan for
change, cultivating March of 2006, the Rapid implementation has been developed
innovative concepts for Response Team has led to a including a new brochure explaining
improving patient care, significant improvement in the purpose and procedure to initiate
and implementing patient care. In the year a Code H (used to identify a
programs for putting prior to the availability family/patient request for a rapid
those ideas into action. of the Rapid Response response team). There are also lavender
Thousands of healthcare Team there were nine stickers to be placed on telephones
providers, including many Code Blue events as identifying the number to call to
of the finest hospitals in the compared to four activate a Code H, and another sticker
world, participate in the Code Blue events in to document that the patient/family has
groundbreaking work of IHI. the same time frame been informed about the program. The
One performance improvement after Rapid Code Blue Committee will monitor the
initiative supported by the IHI Response Teams were Code H occurrences, as they do the
instituted by Brattleboro Memorial initiated at BMH. Rapid Response Team calls, to identify
Hospital is called “Rapid Response trends and potential areas for improving
Rapid Response Initiative Leads patient care and outcomes at BMH
Studies show that the failure to The official implementation of the
recognize a patient’s deteriorating to 2nd Initiative: Code H
BMH is building on the positive Code H initiative was begun in early
condition often leads to variability in September… more evidence of BMH
both quality of care and the safety of patient outcomes of our Rapid
Response Team initiative with another continually working toward the
patients in health care today. This achievement of its mission and vision:
performance improvement initiative at initiative supported by IHI. This is an
BMH was originally piloted by a group extension of the Rapid Response Team
To provide community based
of eight hospitals in 2002. They worked and encourages involving the patient
with the IHI to analyze inpatient and family in the process. BMH has quality health services with compassion
mortality and to test the IHI hypothesis developed the new Code H which will and respect.
that a combination of evidence-based be available for patients or their families
Best patient care experience/every
interventions can reduce mortality rates. to call if they feel there has been a
serious change in the patient’s condition, patient; every time.
This study led to the Rapid Response
Team initiative. or if the patient is experiencing a Best place to work/ employees,
The program reduces mortality and medical emergency and it is perceived volunteers and medical staff.
also the number of “Code Blue” (crash) they are not getting the response they
calls, a method still used when there is wanted. The patient/family is encour-
a clear case of cardiopulmonary arrest aged to activate a Code H which will
(heart-stopping event). The Rapid prompt a clinician to come to the
BMH Unveils New Strategic Plan
6. Ensure Sound
1. Enhance the
2. Pursue Cultural
T HE NEW 2007-2010 BMH STRATEGIC PLAN was approved by the hospital
Board of Directors at a special board meeting on August 29, 2007. The plan
consists of the six focus areas shown to left to help BMH achieve its vision of
Best patient care experience Development best patient care and the best place to work. There are 23 strategies we will pursue
every patient every time over the next three years. The plan’s top priorities include improving ease of use of
Best place to work employees
/ volunteers / medical staff the hospital for patients and physicians, cultural renewal/workforce development,
3. Grow and Develop improving the information technology infrastructure, growing clinical services, and
4. Effectively alignment with our medical staff. Sound financial stewardship supports the
Physicians and hospital’s ability to accomplish the other strategies. The term ‘cultural renewal’
Practitioners refers to our efforts to improve accountability, achieve service excellence, and
meet defined standards of behavior for all employees.
Vice President Planning/Professional Services
BMH ORTHOPEDIC PRACTICE
OFFERS SPORTS MEDICINE
BMH orthopedic surgeons, Drs. activity leads to an injury, it’s
William Vranos, Elizabeth McLarney, good to know about the Sports
and Jon Thatcher offer Sports Medicine Medicine program offered by
for people who experience injury from this team of highly-qualified
an athletic or occupational activity. physicians. They all specialize
Sports Medicine is the diagnosis and in sports medicine and joint
treatment of musculoskeletal injuries reconstruction, and are board- BMH orthopedic surgeons Elizabeth McLarney, MD;
Jon Thatcher, MD; and William Vranos, MD
involving shoulders, wrists, knees, certified in orthopedic surgery.
ankles, or other non-spinal conditions. Their qualifications also include the
These injuries can be treated surgically many collective sports activities they Department. The department provides a
or non-surgically (with engage in. Dr. Vranos is a triathlete, comprehensive regimen of rehabilitation
exercise, and plays hockey and baseball. Dr. services – including education and
activity McLarney plays ice hockey and physical therapy – all designed to help a
modification, softball. Dr. Thatcher enjoys many patient bounce back to his/her maximum
bracing, and sports including skiing and tennis. level of activity. Our doctors are in close
technique All three of these surgeons under- contact with these therapists at at every
modification). stand the needs of athletes and how to stage of treatment and rehabilitation.
One of the get them back to their sport safely and The program is also supported with
nicer features quickly. Their expertise provides up-to-date technology in the imaging
of living in current and cutting-edge procedures, department and offers advanced MRI
the greater including minimally invasive surgery. services, now featuring Saturday hours
Brattleboro area Sports Medicine at BMH offers in addition to weekdays.
is that there are comprehensive resources including The doctors with the BMH Sports
so many ways to specialty consults with physiatrist Medicine program also work with the
get exercise, be Brett Hynninen, MD (whose expertise athletic trainers and coaches at
physically active, is physical medicine and rehabilitation), Brattleboro Union High School. And
to play sports – on and with neurologists and a rheuma- it’s all just a hop, skip and a jump
school and town tologist. In addition, BMH offers away! To reach the orthopedic surgeons’
fields, ski slopes, experienced physical and occupational office for more information, call
hiking trails, and the ice rink. If your therapists in its Rehabilitation 802-254-6211.
BMH Breast Care Program Receives Praise Program Recertified
from Surveyors by Two Agencies
HE BRATTLEBORO MEMORIAL HOSPITAL Comprehensive Breast Care The Brattleboro Memorial Hospital
Program, which offers diagnostic treatment and support services to Radiology Department underwent two
patients who have questions regarding their breast health, was commended inspections recently to re-certify its
recently by the National Accreditation Program for Breast Centers (NAPBC). mammography program.
The NAPBC is in the process of establishing a national certification process for Accreditation has been granted for the
breast programs. With so many breast care programs now existing in the US, this mammography units by the American
is the first time there is a move to define and certify exactly what constitutes a College of Radiology (ACR) for a period
quality breast program. of the next three years. Quality control
The BMH Program was one of ten breast programs participating in pilot testing data, qualifications of radiologists,
surveys nationally, and the only one from Vermont. The only other New England technologists, health physicists and actual
program involved in the pilot was Breast Cancer Services of Greenwich in mammograms are reviewed by members
Connecticut. of the College to become eligible for the
The NAPBC reported findings from pilot surveys of these ten programs. accreditation. The Radiology Department
The certification process is based on a 20-page application that took a look at the at BMH has been accredited by the ACR
overall structure and process of care at each center. The process also included a since 1986, and continues to monitor and
one-day site survey at BMH performed by two nationally renowned breast update as required. Accreditation by the
specialists, Dr. David Winchester and Dr. Blake Cady. They said the program College qualifies BMH for certification by
certification is not based on the size of the hospital, but the quality of the program. the Food & Drug Administration (FDA).
The surveyors’ conclusion of the BMH program was that “you are providing Annually, the Food & Drug
high quality care for your breast patients and we commend you for that.” Administration of the U.S. Department
Members of the NAPBC organization include the American Cancer Society, of Health & Human Services conducts a
the College of Surgeons, the National Cancer Institute, the Joint Commission, mammography quality inspection. The
American College of Pathology, and the American Society of Breast Surgeons Mammography Quality Standards Act
(of which Dr. Rosen is a member) among others. notified the BMH mammography
program that it received the highest
The formal accreditation process is scheduled to be launched this fall. There
possible rating with the statement “All
are 270 programs currently on the waiting list for certification, but because
items in compliance.” In that inspection,
BMH was one of the pilot studies, we’ll receive priority when the formal
the department was commended for the
accreditation process begins.
effort and attention the staff has put into
The BMH Comprehensive Breast Care Program was developing exceptional operating systems.
entered into the pilot study by its medical director, Six specific areas are inspected: equipment
BMH general surgeon Joseph Rosen, MD. Preparing performance, technologist quality control,
for the study involved the time and expertise of many medical physicist survey, personnel
doctors and staff from pathology, oncology, radiology, qualifications, medical reports, and
and the tumor registry. outcome audits.
Special acknowledgement goes to Agnes Mikijaniec, These inspections by the ACR and the
ARNP, nurse practitioner with a hemotology/oncology FDA showed that all areas reviewed are
specialty, who provides oversight for the program. in compliance with required standards,
Both she and tumor registrar Steve Minkin pulled data assuring that patients who come to
together for this project. Joseph Rosen, MD
Brattleboro Memorial Hospital for their
The comprehensive program, which helps coordinate care with other mammograms will receive the highest
institutions for services not available here, is also staffed by Breast Health quality care.
Coordinator, Gloria Solar, RN, a certified breast health educator. For more BMH recently added Saturday hours
information, contact Gloria Solar at BMH, 802-251-8437. and increased numbers of evening
appointments to make mammography
appointments available on a more
Brattleboro OB/GYN Upgrades and Changes in BMH MRI
Offers New Procedures Continued from front page
Brattleboro Obstetrics and BMH anticipates that the addition of Saturday service will be of great
Gynecology is now offering two new convenience for working patients who find it difficult to schedule weekday
surgical techniques for area women. appointments. In addition, the new day of service provides coverage through
One of the new services being the week, thereby improving access to MRI for emergency patients.
performed by BMH obstetrician/ A newer MRI unit was added in late June with several new coils enabling
gynecologist James Bunker, MD, can even better images to the BMH magnetic resonance imaging technology than
help stem the problem of incontinence
earlier available. Specialized wrist, shoulder, body, and lower extremity coils are
using a relatively new minimally invasive
procedure. This clinically-proven system, now available to meet most any imaging need.
called Gynecare TVT, helps stop urine Due to the fact that the new MRI instrument is spacious with openings on
leakage the way the body was designed to both ends, and because exams last an average of 45 minutes or less, the patient's
– by supporting the urethra. Appropriate anxieties and claustrophobia are reduced significantly. The short length of the
for certain women with stress urinary actual scanner permits a patient's head to remain outside the magnet during
incontinence, it takes about 30 minutes procedures such as lumbar spine, pelvis, and lower extremity exams. And the BMH
to complete and features a short recovery MRI offers music to help alleviate the amount of sound from the instrument.
period with minimal discomfort. Because The MRI unit helps physicians at BMH diagnose some of the most difficult
it can be performed as an outpatient
joints in the body of orthopedic patients, such as the shoulder and pelvis. It can
procedure, patients can return home the
day of surgery. The TVT procedure is also detect subtle damage to the spine and joints in patients with herniated
covered by most insurance plans. disks and arthritis. This new system can now also better handle sports medicine
The other new procedure offered at due to its high resolution which allows detection of subtle injuries in ligaments
Brattleboro OB/GYN by both Dr. and bones. And a new coil aids in better imaging of wrist injuries.
Bunker and Judith McBean, MD, is a In another example, radiologists at BMH can now look at very small blood
new tubal ligation treatment called vessels in the brain to spot aneurysms, or identify plaque build-ups in the
Essure®. This procedure is different than carotid arteries that might lead to a future stroke.
the traditional method of a surgical tubal To schedule an MRI exam, which is usually done by your physician, the toll
ligation. There are no incisions because free number is 1-800-258-4674.
the doctor inserts special coils called
micro-inserts by going through the
body’s natural pathways (vagina, cervix,
and uterus) in order to reach the
BMH Receives “Mercury-Free”
fallopian tubes. The procedure takes
about 20 minutes, can also be performed
as an outpatient procedure, and there is
minimal to no discomfort afterwards.
In fact, most women return to normal
activity within a day of surgery.
Essure® is also the first and only FDA-
approved female sterilization procedure
to have zero pregnancies in the clinical
trials. Unlike birth control pills, patches,
rings, and some forms of IUDs, it does
not contain hormones to interfere with
normal menstrual cycles, and periods
should more or less continue in their
natural state. Three months following the
procedure, the patient will have a special
type of X-ray to confirm that the tubes
are completely blocked and that the birth BMH was honored for eliminating toxic mercury from our facility. Rob Prohaska, BMH
Plant Services Director is shown (3rd from l.) receiving the “Making Medicine Mercury-
control is successful. Free” award at the national Environment Excellence Summit hosted by Hospitals for a
For more information about these Healthy Environment (H2E). Rob is flanked by (left to right): Anna Gilmore-Hall, Chair of
new and innovative procedures, call the H2E Board; Laura Brannen, Executive Director of H2E; and Mac Robinson, H2E
Brattleboro Obstetrics and Gynecology board. BMH is proud to be recognized as a leader in improving patient, community,
at 802-251-9965. and environmental health in being a recipient of this award.
New Procedures Offered for Patients Suffering Back Pain
JON THATCHER, MD, BMH normal activities of daily living as soon spine. It is easily
orthopedic surgeon, has been trained as possible. Because bone cement hardens implanted as an
in two relatively new services for within 15 minutes, there is really no outpatient proce-
patients with certain back problems: healing that needs to happen from the dure in many
Balloon kyphoplasty, a minimally patient's standpoint. They are able to patients, and is
invasive spinal surgical procedure to return to all of their pre-procedure fully reversible.
treat progressive vertebra problems function, and do not typically need X-Stop has been
such as compression fractures from any form of physical therapy or reha- called “a new
osteoporosis, and X-Stop, a device for bilitation after a kyphoplasty procedure. generation of
lumbar spinal stenosis. This procedure usually offers excellent back treatment.” Jon Thatcher, MD
Dr. Thatcher has been using pain relief from the vertebral body This new procedure avoids the need for
kyphoplasty to successfully treat collapse. Well over 95 percent of a laminectomy (removal of bone that is
patients with painful osteoporotic backs patients rate their treatment a success. pinching the nerve to relieve symptoms
and other problems associated with A newer procedure offered by Dr. of spinal stenosis). This procedure does
age-related softening of bones or cer- Thatcher called X-Stop is now available not go near the joint or nerve, hence
tain forms of cancer. The kyphoplasty to patients who suffer from pain avoiding risks associated with a laminec-
procedure involves the use of a balloon caused by lumbar spinal stenosis. This tomy. This procedure underwent a full
to restore the vertebral body height condition develops when there is a clinical trial prior to receiving FDA
and shape, which is followed by bone narrowing of the spinal canal which approval two years ago.
cement to strengthen it. The procedure then compresses the nerves traveling If you feel any of these conditions
is usually performed under general through the lower back into the legs. relate to you, please consult your
anesthesia, and patients can often go Kyphon Inc.’s X-Stop® is actually a primary care physician for evaluation
home the same day. Patients, who titanium spacer that fits between the and possible referral to Dr. Thatcher.
have no restrictions, can go back to spinous processes of the lower (lumbar)
BMH Medical Staff MD (BMH OB/GYN) and orthopedic
surgeon, Jon Thatcher, MD.
Medical Building on the hospital campus
and serves both adult and pediatric
Elects New Officers Congratulations to each of these new patients. Dr. Richards joined the staff of
officers whose terms are for two years, BPC in June and has already established
The Medical and thanks especially to Dr. Burt Tepfer herself with its pediatric population.
Staff at BMH for his recent service as President of the Dr. Richards was most recently on
has elected new BMH Medical Staff. staff at Dartmouth-Hitchcock Medical
officers, with Center where she also completed her
Pediatrician is residency. She was awarded the degree of
MD, being Welcomed to BMH Doctor of Medicine at Tulane University
School of Medicine (Louisiana). Dr.
named the new Elizabeth M. Richards, MD has Richards is originally from New Orleans
president. His joined the Pediatric Department of and moved to the area in 2002. She and
ear, nose and Brattleboro her husband, Peter, have two children
throat practice Paul Righi, MD Primary Care and live in Brattleboro.
is on the first floor of the Gannett and the Medical Her husband is a BMH corporator
Building. Staff at and other members of his family actively
Family physician George Idelkope, Brattleboro contribute to making BMH a center for
MD, will serve as vice-president, and Memorial excellence in community-based health
Remeline Damasco, MD, internist with Hospital. and medical care.
Brattleboro Primary Care, was elected Brattleboro Appointments with Dr. Richards can
secretary-treasurer. Primary Care is be made by calling Brattleboro Primary
Serving as Executive Committee located in the Care’s Pediatric Department at
Members at Large are Judith McBean, Gannett Elizabeth M. Richards, MD (802) 258-3905.
New Medical Staff GLADYS EARLE RETIRES FROM COFFEE
SHOP AFTER 37 YEARS
Appointments GLADYS EARLE came to BMH in 1970,
First BMH Chief Medical Officer bringing her warmth, generosity, and a sense
Position Appointed of community to our hospital. During her
tenure, the BMH Coffee Shop was a place
David Albright, MD, has been for physicians and staff, visitors and patients
appointed to serve as the first BMH to enjoy a light meal, a warm or cold beverage,
Chief Medical Officer. This role, which and Gladys’ hospitality. Now that she is
is part-time, will assist the Medical Staff retired, her smile and welcoming personality
and Administration in areas such as will be missed by all of her friends.
quality, patient safety and regulatory Prior to Gladys’ retirement, the BMH
issues. Dr. Albright will continue his Auxiliary planted a tree on the hospital
clinical practice as well. Dr. Albright grounds in her honor. In dedicating the
will assume the tree, it was noted that the tree will serve for
new role on or years to come as a reminder of Gladys’
around dedication to our hospital.
details about this RN Clinical Ladder: A Year of Success
position and how By Mary Urquhart, Asst. VP, Patient Care Services
to reach him at
the hospital will n January, 2006, BMH instituted the RN Clinical Ladder Program. The
be communicated foundation of the Clinical Ladder Program is based on the American Nurses
at a later date. David Albright, MD Association philosophies of professional responsibility. The focuses of the
Brattleboro Memorial Hospital has Clinical Ladder Program are increased participation, increased education, and
selected Christopher Schmidt, MD, performance improvement. And the goal of the program is to provide an avenue
as the first full-time director of its of advancement for RN’s at the bedside.
Emergency Department. Dr. Schmidt, There are three steps in the RN clinical ladder. The first year of the RN Clinical
who has served as Ladder Program has been a success and the 20 RNs in the “RNI” category have
an ED physician done excellent work in performance improvement. Following is a brief rundown
at BMH for a of some of the terrific PI work that has been done through the Clinical Ladder
number of years, Program.
was named to the Now in the Emergency Department, we have a SANE (Sexual Assault Nurse
position of Director Examiner) program, standardization of our pediatric code carts throughout the
of Emergency hospital, and mock codes. And, in the Birthing Center we now have established a
Services, effective Bereavement and Fetal Loss patient care plan, and improvement on our birth-to-
October 1st. breast times. In the Ambulatory Care Unit (ACU), or same-day surgery, there is a
Dr. Schmidt’s new medication reconciliation form for outpatients, assessment revisions, and a
Christopher Schmidt, MD study being done on IV starts. In the Special Care Unit (SCU) improvements in
includes administrative responsibilities ventilation management and central line management protocols have been instituted.
as well as clinical assignments in the The 3rd Floor Med/Surg Unit now has standardization of IV start equipment.
BMH Emergency Department. As we move into our second year, eight of our RNs in the ‘I’ category applied
Dr. Schmidt received his medical and received the next level as RN IIs. Along with their continued PI work and
degree from the University of committee participation, the RN IIs will be attaining specialty certifications – in
Massachusetts School of Medicine, after cases where they don’t already have one – in the next several months. They will
which he served a residency at Lancaster also be sharing their expertise with other staff nurses.
General Hospital (PA). He is currently In addition to all this, five new nurses joined the Clinical Ladder Program as
a board-certified family physician and RN Is. These RNs have developed plans for more performance improvement
within the year will also sit for his board projects. BMH looks forward to the continued success of these nurses and the
certification in Emergency Medicine. Clinical Ladder program.
BMH MEDICAL LABORATORY Anesthesiologist
ACQUIRES NEW INSTRUMENT Joins BMH Staff
The Brattleboro Memorial Hospital Laboratory has recently installed new Michael Burrell, MD, recently became
instrumentation to perform blood tests and other pathology tests. Having the a member of the anesthesiology
use of the new Sysmex XT 2000i Hematology Analyzer means the BMH Lab department at Brattleboro Memorial
will now be able to report complete blood count (CBC) tests with automated Hospital, joining fellow anesthesiologists,
differential white blood cell count and reticulocytes (immature red blood cells). Gregory Prah,
This new technology replaces the older hematology testing instrumentation MD, Honorio
which relied more on manual differentials. Valdes Murua,
MD, and Susan
The BMH Lab technical staff and management selected this particular
equipment because of its versatility, an important factor in a community
hospital medical laboratory. In addition to providing accurate results, the new Dr. Burrell
Sysmex system provides ease of operation, and allows the lab techs to obtain received his
faster and higher throughput. It also provides fluorescent flow cytometry, and doctor of
other cell counting methods which reliably detect abnormal samples, in addition medicine at
to random access reticulocyte analysis. This new BMH lab instrument also University of Michael Burrell, MD
includes a backup system with the same lab reagents (materials used to start a Arizona Medical
chemical reaction), controls, and user interface. School (Tucson), following graduating
Christopher Appleton, DO, Medical Director of the BMH Medical summa cum laude with a bachelor of
Laboratory, says, “We are excited because this new equipment will provide more science degree in biology from the
accurate and timely results for our patients.” University of Notre Dame (Indiana).
Dr. Burrell had both his internal
The BMH Medical Lab performs more than a half-million tests with its
medicine and anesthesiology residency
sophisticated instruments every year. The Lab is accredited by the Commission
at Harbor-UCLA Medical Center
on Laboratory Accreditation of the College of American Pathology (CAP),
(Torrance, CA), and he is board-certified
based on results of on-site inspections. BMH has passed the stringent inspection
in both disciplines.
of the CAP every two years since 1972.
“The new hematology analyzer along with other up-to-date instruments, Dr. Burrell comes to Brattleboro
will help the BMH Medical Laboratory provide enhanced performance and having served as staff anesthesiologist
advanced technology for hospital physicians and allied health staff,” according for the past 19 years with the Salem
to BMH Medical Lab Director, Ron Sasarak. Anesthesia Community in Oregon.
There, he was a charter program member
of the cardiac anesthesia staff, served on
BMH Nurses Earn their CCRN!!
the Salem Hospital staff, and was the
Salem Hospital Department Chairman
in addition to serving as Peer Review
Nursing supervisor of the BMH Chairman.
Special Care Unit, Laurie Kuralt, RN, Dr. Burrell enjoys spending time with
and Linda Shea, RN, both received his family: wife Barbara who grew up in
their Critical Care Registered Nurse New England, their four daughters, and
Certification through the American a boy dog! For outdoor activities Dr.
Association of Critical Nurses Burrell says he really likes to bicycle.
(AACN), earlier this summer. Critical He also enjoys the computer. He is
care certification tests your working looking forward to moving to the
knowledge and pathophysiology of all Brattleboro area where he want to take
body systems as well as professional good care of his anesthesia patients. We
ethics. In order to maintain look forward to having him at our hospital!
certification, a minimum of 100
hours of critical care education is
required every three years. BMH RNs Laurie Kuralt and Linda Shea
BMH to Initiate DEAF TALK SYSTEM HELPS BMH
Night-time WITH HARD OF HEARING PATIENTS
Hospitalist Service AND/OR FAMILY MEMBERS
The hospital is initiating a Night
Hospitalist Service later this fall. BMH is now using a system called Deaf Talk to ‘speak’ with hard of hearing
Hospitalist care at BMH represents one of patients and/or family members of patients. Deaf Talk provides a video-
the nation’s fastest-growing new physician conferencing American Sign Language interpretation service, available 24 hours a
specialties. A doctor skilled in inpatient day, 7 days a week for our patients and caregivers. The interpreters are specially
medicine will be trained to provide medical information in a way that is understandable and clear
available at the to the patient and family.
hospital every Using state-of-the-art, mobile video-conference equipment, Deaf Talk brings
night, from 7 interpretation services right where they are needed: in the Emergency Department, at
PM to 7 AM to the patients’ beside, or at a meeting with a medical team. In just a few short
respond to minutes from the time of need, an internet connection can be established to the
changing inpatient remote interpreter who can be seen on the portable video screen which has been
needs, along with moved to the bedside of the patient.
urgent, critical, Federal regulations require that healthcare facilities provide equal access to
or emergency services for the disabled. Brattleboro Memorial Hospital (BMH) strongly
inpatient situa- Carolyn Taylor-Olson, MD supports this goal. For deaf and hard of hearing patients, this means interpreters
tions that arise during the night. and adaptive equipment made available at critical points in a hospital stay or
Carolyn Taylor-Olson, MD has been visit. These critical points can be admission, discharge, any time medical
appointed as Medical Director of the information is communicated or medical procedures are explained, or when
new Hospitalist Service at BMH. This informed consent for treatment is obtained.
position is part-time, but Carolyn will Patients are in the best position to determine the type of interpretation they
also be assuming several of the hospitalist want to support their needs. They are the final judge as to what type of interpreter
shifts as soon as the program begins later is best suited to their health care needs. As such, they may request an in-person
this fall. Dr. Taylor-Olson’s roles are interpreter or our free video-conferencing interpretation service for the hard of
focused on administration and operations hearing (Deaf Talk). BMH has identified an opportunity for improvement
related to this program. because, inasmuch as in-person interpreters often take hours to arrange for and
The night hospitalist will collaborate then to arrive, the new Deaf Talk system provides on-the-spot service.
with the patient’s personal attending
physician to provide in-hospital coverage
for the general medical care of hospitalized
patients 16 years and older, and to provide
medical consultation to surgical patients,
when needed. Hospitalists admit patients
to the hospital for any of the personal
attending physicians participating in the
program. All medical, surgical, and
pediatric specialists/sub-specialists will be
available to the hospitalist for telephone
and on-site consultation as needed.
The overall quality of care delivered
by the Night Hospitalist Service will be
overseen by the Medical Director and the
Chief Medical Officer (David Albright,
MD), who will ensure high quality care,
good communication, optimal
collaboration, and consistent practices. BMH ER nurse Sean O’Connell gives instructions to deaf father of patient with the aid of
Deaf Talk video conferencing interpretation service.
BMH DEVELOPMENT OFFICE NEWS
What’s Going On In The Development Office?
While the “Building on Excellence” www.bmhvt.org. Called Giving to this fall and winter. These include;
Capital Campaign for BMH has been BMH in the home page index, it • The launching of the “1904
the main focus of much of these past covers the multiple ways people Legacy Society.” A letter will be
months, work on a number of other can support the life-saving work of going out inviting individuals to
things has also been taking place. BMH, lists donors to our Annual consider becoming a founding
• The 22nd Annual Clambake & Fund, has photos and stories why member of this society. (See page 15
Auction was held in mid-July. This supporters make charitable gifts, for more information.)
year’s event happened with a and it introduces our new “1904 • A Planned Giving Advisory
number of changes and, while we Legacy Society”. In the near Council made up of area wealth
are still working out the glitches, it future, the site will feature on-line management professionals will soon
was a big success. Thank you to the giving. be starting. This council will
many people who worked on the provide BMH an information
event and also who attended. (See avenue, allowing us to keep financial
separate Clambake & Auction article planners apprised of the strategic
on back page.) plans of BMH, the challenges it
• The Second Century Ride at the faces, and how planned gifts can
end of August, sponsored this year make a difference. These professionals
by BMH and Meeting Waters will also be available to the
YMCA, had approximately 130 Development Office, answering
riders participating. The $3,000 questions, providing guidance and
raised by donation to the event is expertise. Additionally, this will
earmarked for the YMCA’s Activate provide BMH with a list of profes-
Windham County public health sionals whom we can then share
initiative and the BMH Cardiac with supporters interested in estate
Rehab Scholarship Program. planning or planned giving.
Additionally, new this year were • A new Commemorative Gift • A donor newsletter is also in the
BMH/YMCA bike jerseys which Brochure has been developed. works. We’re looking for a name
were a big hit, selling at $75 each. Thank you to Betty and Bill Tyler for the publication, so if you have
These proceeds were also split who shared their story of a gift suggestions please call the
between BMH and the YMCA. made to BMH celebrating their 50th Development Office and share them.
If you are interested in purchasing wedding anniversary, providing a We are envisioning a newsletter that
a jersey call 802-257-8340. (See great opportunity to illustrate how will keep supporters informed about
page 4.) gifts to BMH may be made for how their gifts are being used,
many occasions. You can read the telling stories about incredible
• The BMH Annual Fund drive
Tyler’s story in the new brochure, people making transformational
wrapped up at the end of
or visit our website to learn more gifts…gifts that change lives, and
September, exceeding its goal of
about commemorative giving. about new happenings at BMH.
$145,000 for Women’s Health.
These funds will be used for capital • Finally, this year we held three
women’s focus groups in which So, this in a nutshell is what has been
needs addressing BMH women’s
approximately 35 people partici- keeping us busy in the Development
health issues including a new
pated. Among the discussions were Office. If you are interested in learning
birthing table, several perinatal
how BMH can better engage more about any of these activities, or in
bassinets, and information technol-
women, what women are looking becoming involved either as a volunteer,
ogy equipment. Thank you to all
for from healthcare providers, participant, or donor, please call
who continue to support our
understanding the challenges, and 802-257-8314. We love the opportunity
Annual Fund while being asked to
ways to involve them. to share what we are doing and to get
also support our capital campaign.
These past months, we have also others excited and involved.
• Check out the Development
section of the BMH website, been hard at work on several new —Ellen Smith,
initiatives which we will be introducing Director of Development
BMH DEVELOPMENT OFFICE NEWS
Building on Excellence Campaign Update
he Building on Excellence Capital Campaign for Brattleboro Memorial
Hospital continues to be the main focus of the Development Office efforts.
In the past months, we have made tremendous strides due to the hard work
of so many volunteers and also to the incredible generosity of our community. We
are optimistic that we will reach our minimum goal of $2.5 million before the end
of the year.
Early in the summer, The Windham Foundation made a commitment of
$50,000 toward the building project, and at that time a generous pledge by
Chittenden Bank in the amount of $110,000 was also given toward the Building
on Excellence Capital Campaign. Mary Bourne, Chittenden Market Manager, Stephen Morse of the Windham Foundation
said, “We are pleased to support the vital resource in our community. I’m proud to (3rd from left) hands BMH Capital
Campaign co-chair Mark Richards ‘check’
be a member of this community-minded organization.” for $50,000 as hospital CEO Barry
The summer ended with another generous contribution to the Campaign when Beeman (l), and former senator Bob
C&S Wholesale Grocers made a leadership commitment of $250,000. Gina Goff, Gannett, also co-chair, look on.
the Director of Corporate Giving for C&S said, “C&S is proud to be partnering
with BMH on this significant project. A great community and a great hospital
deserve a great outpatient center.”
All around this time, (in between, before, and since), there has been a huge out-
pouring of support. The Employee Division, which started in June and wrapped
up the majority of their work in August, raised more than $150,000, and gifts
continue to trickle in. The Business & Corporate Division, which raised over
$145,000, is wrapping up its work. As a last step, they are sending out solicitation
letters to those businesses they haven’t had the opportunity to visit personally.
The Medical Division of the Capital Campaign has now received gifts from Members of Chittenden Bank flank Mary
Bourne, Marketing Manager, as she presents
approximately 90% of the physicians. They are working toward a goal of 100% ‘check’ for $110,000 for the BMH Capital
participation. The Major Gift Committee has been responsible for soliciting in Campaign “Building on Excellence”.
excess of $320,000 and they are still working on it. BMH Development Director Ellen Smith
stands on right.
In mid-September, the Community Division of the “Building on Excellence”
Campaign kicked off their drive with weekly Reformer ads and WTSA radio spots
Building on Excellence they chose to support the campaign. A couple of
profiling donors. These generous donors tell why
THE CAMPAIGN FOR BRATTLEBORO MEMORIAL HOSPITAL
“ them have also appeared being interviewed by
We have used the hospital’s services all our lives and
now support the BMH Building Project. Our children
Lynn Corum on Neighbor to Neighbor, a BCTV
were born at BMH, and we have used Ambulatory
Care, Orthopedics, and have family members who have
used the Cardiac Rehab Program. Space is desperately
local cable channel show. In addition, a large
needed in order to continue to serve patients adequately.
With everyone’s help, the BMH goal can be met.
—Russ & Doris Stephens
BMH sign showing the letters filling up as we
WATCH YOUR MAIL FOR AN INVITATION TO PARTICIPATE.
get closer to our goal of at least $2.5 million is
now posted on the Canal Street edge of the
17 Belmont Avenue ! Brattleboro, Vermont 05301 ! phone: (802) 257-8314
hospital grounds. Because of the effort of this
A sample of the "Building on Excellence"
Capital Campaign community ad. last push to make our goal, we hope everyone in C&S Wholesale Grocers pledged $250,000
the community knows we are reaching out to toward the BMH building fund. C&S Director
of Corporate Giving, Gina Goff, has fun
give them an opportunity to help us in our Building on Excellence Capital posing on roller of a construction vehicle at
Campaign. Approximately 5,000 letters asking for charitable support were mailed the building site, as BMH President/CEO
and, not surprisingly, our wonderful community has responded. Barry Beeman ‘sits’ in the driver’s seat!
All the good information above hopefully helps the reader see why the article started with the statement that we are
optimistic that we will reach our minimum goal of $2.5 million before the year 2007 ends. So again, a big thank you to
all…co-chairs Bob Gannett and Mark Richards, and to BMH CEO Barry Beeman for their great leadership; the many
committee volunteers; and to all our friends and neighbors who know how important a great community hospital is to the
fabric of a strong vibrant community. If you wish to participate in the BMH Capital Campaign, a form is provided
on the next page.
BMH DEVELOPMENT OFFICE NEWS
THE 1904 LEGACY
Upcoming 2008 Annual Fund to SOCIETY
Support Breast Health at BMH In the next few months, Brattleboro
Memorial Hospital will be kicking off
T HE UPCOMING ANNUAL FUND (2008) will help fund the BMH women’s
breasthealth services. Donations will help with the purchase of two new
digital mammography units. BMH radiologists are enthusiastic about advances
its new 1904 Legacy Society. An
invitation will be going out to seek
those interested in becoming a founding
in digital technology that hold the promise of improving our ability to detect member, asking people, patients, and
cancers. This has the potential to save lives, particularly in certain groups of future patients to consider making a
women for whom standard mammography has traditionally been less effective. legacy gift – a gift that can literally
The goal is to raise a minimum of $150,000 for the women’s health transform lives.
issues. When you support the 2008 Annual Fund, you can be assured that your For more information about the
gift will make a difference in the lives of women - those diagnosed with breast 1904 Legacy Society, call Ellen at the
cancer, those with benign breast care issues, or just those who come to BMH for Development Office: 802-257-8314.
their regular screening. And, making a difference in the life of women can often Or check out the BMH website:
mean making a difference for a whole family. www.bmhvt.org and click on “Giving
to BMH” in index.
Building on Excellence
Mail to Development Office, Brattleboro Memorial Hospital, 17 Belmont Avenue, Brattleboro, VT 05301. Thank you.
BMH Clambake/Auction Raises In Excess
of $45,000 for Women’s Healthcare
The 22nd Clambake & Auction held Many thanks go out to auctioneer
at Brattleboro Memorial Hospital this Bob Sprague who generated lively
past summer raised $45,000 and count- “bidding wars” on auction packages to
ing for women’s healthcare services. the amount of $9,320. Skits by Jean
Hundreds of volunteers, area businesses, Gilbert introduced many of the packages.
and the many community participants The displays for these packages were
helped make the event a success. artfully arranged by a small group of Tom and Sally Fegley are served their lobster
Sponsorship for the event was at an creative volunteers headed up by Suzie at this year’s annual BMH Clambake &
all-time high this year with 188 area Finnell and Nancy Hagstrom. Many Auction. Do you suppose they had chocolate
businesses “shelling out” to make this thanks to all! for dessert?
clambake a colossal success. We would The hospital Development The annual BMH Clambake &
like to thank our highest level of Committee brought new attendees to Auction would not be possible without
sponsors, the Colossal Lobsters, for their the event by selling tickets to community the many individuals and businesses
generosity. They are: Boston Private members who had not previously involved in its production and support.
Value Investors, Inc.; C & S Wholesale attended the clambake. Thanks go to Most importantly, BMH could not
Grocers, Inc.; Chittenden Bank; Entergy Jon Secrest who brought 12 new succeed without the benefit of those
Nuclear-Vermont Yankee; and The participants. who come to enjoy good food and great
Richards Group. Fresh flower arrangements from local friends, and to support Brattleboro
The live auction consisted of 16 gardens under the direction of long- Memorial Hospital in its mission of
varied packages ranging from Red Sox time volunteer Mileva Brown, graced providing quality healthcare for the
tickets to vacation trips to tennis lessons. the clambake tables. community.
PA I D
Brattleboro Memorial Hospital
Caring for our community
17 Belmont Avenue
Brattleboro, VT 05301
Mission POSTAL CUSTOMER
Brattleboro Memorial Hospital
will provide community-based
health services delivered
with compassion and respect.
Best patient care experience—
every patient; every time
Best place to work—
employees / volunteers / medical staff
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