Effective Business Writing Skills
~How To Get Your Ideas Read and Acted On~
Good writing is a powerful tool. Whether you write emails to colleagues, reports to your boss, letters or proposals to
key customers, this 1-day workshop is designed to teach you how to organize your words and shape your thoughts on
screen or on paper. The accompanying exercises will enhance your writing skills and are relevant to the practical
demands of the business world.
How to make report planning easy by using a concise
How to grab your reader's attention by utilizing the 1-page form to organize your thoughts quickly
How to use visuals and illustrations to make your
How to write "good news" that create opportunities report easier to understand
How to convey "bad news" tactfully without sacrificing How to end a report with Conclusion which sums up
kindness the key ideas and tell the reader what to do next.
Essential training for everyone - sales personnel, assistants to executives in your organization - as the ability to write
well is a career-advancing skill.
 How To Write Practically Any Business  Getting Started on Report Writing
Document - How can you recognize a good report versus a bad
- Self-Assessment - How good is your present writing one?
skills? - How to use a a 1-page Working Plan for Your Next
- The Seven C's of effective business Report
- The Four-S Formula  Getting It Organized
 Planning Your E-Mail - The 3 Parts of a Report : An Overview
- The P-I-E purposes of writing e-mail - The Four Stages of Report Writing
- How to write with a reader's viewpoint by using the - The Five Key Steps in Organizing the Report
"You" attitude - Case Study: Horizontal Planning
- Structure of an effective e-mail
 Writing Your E-Mail  Getting It Written
- The seven openings that help open doors - Problems connected with unclear writing
- The five sequence types of your message
- How to turn thoughts into readable paragraphs  Making It Professional
- How to end with strong closings that get the results - Nine tips for a better E-mail
you want - The Formal Structure of a Report
MRS MARY SUEN, MSc in Training & HRM, Chartered FCIPD, FInstAM, MIHRM
Prior to entering management consultancy, Mrs Suen was a very successful commercial realtor in Canada who sold
$30 million Canadian dollars’ worth of properties and was the Property Manager of two shopping centres. Before she
left for Canada, she was the Administrative Manager of The Royal Hong Kong Jockey Club, where she was in charge
of office services, warehouse, transport, the two racestands, and a staff of 800.
Mrs Suen was listed in the International Who’s Who of Entrepreneurs in 2001. In 2002, she was awarded “Woman of
the Year” by American Biographical Institute and in 2003, she was nominated as “Training Provider of the Year” by
China Staff. She has conducted and designed numerous very successful in-house and public seminars on secretarial
skills, supervisory and office administration, time management, communication, selling and customer service skills for
over 35 years in Hong, Kong, China, Australia, Canada and other Asian countries.
Program Details (Course code: PD1003)
Date December 18, 2009
Time 9:30am – 5:30pm
Medium Cantonese with English Manuals
Course Fee HK$2,200- (1 unit)
Venue Unit 1308-1315, 13/F, BEA Tower, Millennium City 5, 418 Kwun Tong Road, Kwun Tong, Kowloon