Expriences of Demand Responsive Transport System (DRTS) in Keski by grapieroo6


									  Experiences of Demand
Responsive Transport System
      (DRTS) in Keski-
Basis of Keski-Uusimaa DRTS
• service is available even for one
  customer’s request
• traffic dispatch centre (TDC) tries
  to put several passengers one
• service is part of the scheduled PT
      DRTS basis in Keski-Uusimaa
1.    Passengers can choose free:
     – their place of departure and
         destination in the operation
     – time of the departure during
         the operation time
2.   If scheduled PT is available,
     passenger has to use it
3. Dispatcher tries to
   combine the trips and
   agrees the suitable
   departure time with the
   Operational criteria in Keski-
Authorities decide the regulation of the system:
• The trip must be booked at least 3 hours in
  advance before the wanted departure time
   – For handicapped persons the pre booking time is 2 hours
• Dispatcher can change the departure time +/- 35
• TDC is open
   – Mo – Fri. 6.00 – 20.00
   – Sa        8.00 – 16.00
• Trips can be made:
   – Mo – Fri 5.30 – 22.00
   – Sa       8.00 – 18.00
• Passenger pays in the vehicle
   – Price is lower than taxi price and higher than bus ticket
DRTS concept in Keski-
    Uusimaa area
   Transport              -Choice of vehicles:
   operation              The nearest suitable

                   Booking: phone, SMS, email

    Operations made in Keski-
1. Cut down routes which have only few
   passengers and focus to main routes
  1. Today we need 34 buses for bus lines
  2. Before we had 48 buses for bus lines
2. From areas which are out of scheduled
   bus services, is dogging system to buses
   with DRTS
3. Results
  1. Better service to passengers
  2. Better economy to bus lines
  3. Municipalities save money, when it is paying
     only the trips which are needed
Bus lines today – bus lines before
    Advantages to the
   passengers in the DRTS
• people can make their trips, when it is
  suitable for them, not only when the bus
  or train is scheduled to go by
• equal public transport services for all
• the level of public transport service is
  better compared to the traditional
  scheduled bus and train system
    Advantages for the
municipalities and authorities
• DRTS brings the equality of PT to all citizens
• DRTS gives better service for less money in PT
  than today especially in rural areas
• Cut down of special transport costs (for
  disabled and elderly)
• Cut down of administrative work
• Diminished cheating of social money
Advantages when TDC responsible
for all operations
• Authorities have only one
  partner, who has the
  responsibility of all operations
   -> easy to tender
   -> easy to negotiate for the
• Forces to more and more
  economic operation -> cheaper
  price to the authorities
• Quality can easily be controlled
  and is good
     Demands for the TDC
1. Cost-effective operation
   in the TDC
2. All information should be
   given to the passenger
   during the first call
3. The call should be as
   short as possible
4. Digital map is optional
5. Easy and reliable
   connection between
   TDC and vehicles
6. Software is flexible
   Demands for the Software
1. Easy to operate for the dispatchers
   – The dispatchers should be involved in
2. Concept and software must be developed all
   the time
3. Software must allow the concept development.
   Easy to modify for different kinds of operations.
4. Can be used to different kinds of transportation
      (and other) operations.
5. Can handle fast a lot of passengers if needed

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