Subject Supply Chain Management

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					Volume 25/Number 7

APRIL 2009

North Texas Chapter

metr APICS news
Advancing Productivity, Innovation and Competitive Success

At a glance

Subject: “Supply Chain Management 2010: Mapping the Future of Strategic Supply Chain Management” Speaker: Robert Vokurka, Texas A&M Date: April 2, 2009 Place: The Crowne Plaza North Dallas/Addison 14315 Midway Road North of LBJ/635, between Spring Valley and BeltLine Roads; Call (817/268-0566) or e-mail (chapter.administrator@ntxapics. org) by Monday, March 30; or you can make your reservation online at Agenda: •Registration/Networking 6:00-6:30 p.m. •Tech Session (free) 5:45-6:30 p.m. •Dinner/Presentation 6:30-8:30 p.m. Cost: Members $25, Students $10

Adapting for Future Success

Increasingly managers, researchers, and educators recognize the importance of supply chain management (SCM) as both a strategic and tactical weapon. Initially, the supply chain was viewed as an entity that was primarily concerned with the upstream --- suppliers and supplier management. By the mid 1990s, there was a change in orientation. Today, we are seeing another shift in focus --- from supply chain management to strategic supply chain management. It is a field built and expanded by managers and firms such as Toyota, McDonald’s, Wal-Mart, and Dell. Make plans to attend Robert Vokurka the April Professional Development Meeting and expect to learn the expected changes in SCM practices over the next 5 to 10 years, where leading practitioners plan to direct their organizations in SCM, and what the educational and research needs are to facilitate these changes in industry. Robert J. Vokurka is a professor of operations management and department chair at Texas A&M University – Corpus Christi. He earned his Ph.D. at Texas A&M University – College Station in operations management after nearly 25 years in industry, holding positions ranging from plant manager to division controller. He was the 2008 Chair of the Board for APICS The Association for Operations Management. Dr. Vokurka holds APICS certifications for CFPIM, CIRM, and CSCP and other certifications in accounting, purchasing, and quality. He has also served as a senior examiner for the Malcolm Baldrige National Quality Award and is the Chair of the Panel of Judges for the Texas Award for Performance Excellence. Texas A&M University-Corpus Christi, a member of The Texas A&M University System, has been a higher education leader in its 60-year history. Designated as a Hispanic Serving Institution, the Island University provides bachelor’s, master’s and doctoral programs to around 8,600 students. The University’s location on the Gulf of Mexico and on the cultural border with Latin America shapes its focus and provides the foundation for gaining national prominence. Degree programs are offered through five colleges: the College of Business, College of Education, College of Liberal Arts, College of Nursing and Health Sciences, and College of Science and Technology.

Tech Session
“Speed Networking”
Speaker: Kathy Petty, Hewlett Packard

Take Note:
Mark Your Calendars

Halliburton Plant Tour Texas
since 1972

May 8 (see ad page 5)

A monthly publication of the APICS, North Texas Chapter • 817/937-2152

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Paul Hawthorne, CPIM P.O. Box 1446 Princeton, TX 75407-1446 469/446-8843 • EDUCATION TEAM CPIM EDUCATION Amit Shah PEERLESS MANUFACTURING 214/353-5538 405/714-2072 ON-SITE EDUCATION/ FUNDAMENTAL PROGRAM Mak Madadi, CPIM, CSCP RAYTHEON SYSTEMS 972/952-5904 CSCP EDUCATION Bob Kohankie, CFPIM, CIRM, CSCP KOHANKIE AND ASSOCIATES 3930 Willow Run Flower Mound, TX 75208 972/724-1734 Pager 972-879-2640 SEMINARS OPEN • MEMBERSHIP TEAM RECRUITMENT Paloma Leonato 10908 Promise Land Frisco, TX-75035 214/202-5057 STUDENT ACTIVITIES Mike Bell HEWLETT PACKARD 3000 Waterview Parkway Richardson, TX 75081 972/497-4881 Fax 972/497-4770 RETENTION Tom Jones HORIZON LINES 972/813-5623 COMPANY COORDINATORS Prasad Mahajan TRANSPLACE 214/673-3712 • MARKETING TEAM SPECIAL PROJECTS John Steele

APICS North Texas Chapter #150
• OPERATIONS TEAM ARRANGEMENTS John Savarimuthu IBM 972/951-9271 COMMUNICATION (Acting) Jeanne Lorance, CPIM, CIRM 806 Shorehaven Garland, TX 75040 972/276-1967 DIRECTOR OF PROGRAMS Cynthia Kalina-Kaminsky PROCESS AND STRATEGY SOLUTIONS 972/898-3910 synthia.kalinakaminsky@ DIRECTOR OF TECH SESSIONs Howard Hamilton, Ph.D., CPIM 2011 Primrose Drive Richardson, TX 75082 972/644/5721 TECHNOLOGY Richard Jurek RAYTHEON SYSTEMS 972/344-0651 TOURS AND SPECIAL PROJECTS David Morgenson MCDONALD TECH 972/869-0165 CHAPTER HISTORIAN/ PARLIAMENTARIAN Howard Hamilton, Ph.D., CPIM 2011 Primrose Drive Richardson, TX 75082 972/644/5721 C-BAR DIRECTOR Cristie Capps RAYTHEON SYSTEMS 2501 West University McKinney, TX 75070 972/952-5141 (wk) 972/952-3060 (FAX) 972/949-3745 (pager)

PAST PRESIDENT Mike Bell HEWLETT PACKARD 3000 Waterview Parkway Richardson, TX 75081 972/497-4881 Fax 972/497-4770 TERRA GRANDE DISTRICT DIRECTOR Joe Schriever, CIRM, CSCP 8207 N. Madrone Trail Austin, TX 78737 TERRA GRANDE DISTRICT ADVISOR Chuck Connelly CPIM, CIRM, CPA 713/721-6000 (office) 713/721-9973 (fax) TERRA GRANDE DISTRIC MANAGER Luis Barcon P. MBA, CPIM, CIRM, CQM, C.P.M., PMP, CSCP, CPF, CEO SCM Mobile 52-33-36624906 52-33-31210444 UTD STUDENT CHAPTER ADVISORS Metin Cakanyildirim Chelliah Sriskandarajah UNIVERSITY OF TEXAS AT DALLAS Richardson, TX 75083-0688 STUDENT CHAPTER PRESIDENT UTD Jeff Dickerson CHAPTER ADMINISTRATOR Karen Mixon-Dowdy, CPIM MCDONALD TECHNOLOGIES 972/869-7108 cell 817/937-2152 CHAPTER NEWSLETTER Selena Chavis 1-850-376-7892 1-850-729-2697 Fax 1-850-729-7892

Larry Wigley RAYTHOEN 972/422-4747

Susan Stanley CELANESE

214/830-6932 TREASURER
Karen Mixon-Dowdy, CPIM MCDONALD TECH. 972/869-7108 cell 817/937-2152


Mike Bell HEWLETT PACKARD 3000 Waterview Parkway Richardson, TX 75081 972/497-4881 Fax 972/497-4770




John Hamil VISTAWALL 972/551-6462 Fax 972/551-6174

VP MARKETING Desiree Ballard HEWLETT PACKARD 972/497-4805


April 2009

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President’s Message
Paul Hawthorne, CPIM
APICS MISSION In last months message I mentioned the plant tours during March as a way our chapter is trying to support our community. I could not attend because of physical limitations of the distances to be covered. All of the feedback I heard was positive. In May we will have a tour of the Halliburton facility. This should be another opportunity to see and learn from what others are doing in their specific field. I have always felt seeing another operation was the perfect way to learn. I cannot remember a tour in which I did not see something that could be applied to my business. I remember getting a brain storm on a tour and implementing the idea as much as ten years later. Some ideas could be implemented within months, but some were so out of the box for my business, it took years. But, the idea was born on a tour viewing what others had done. Tours are worthwhile. Another opportunity our chapter has begun is a monthly networking session. Some will attend because they are seeking a job while others are attending to build their network. We had two folks on our board of directors a couple of years ago who had outstanding networking organizations. Organization may not be the correct term, but the breath of the group was enormous to me. One of these folks I hired and had opportunity over time to discuss networking in depth. I asked why networking was so important. I had worked for the same company for thirty something years and really had no true frame of reference. She said when she was caught in a reduction in force, and through the hardship, emotionally and financially, she would never be in a position without a networking organization to fall back on if needed. This made sense. The other person I mentioned had a similar story. I know many say a person should not work for any one firm over five years. This may be OK if you plan when you leave. When something happens and you do not get to plan a job change, a networking group is important. Our chapter will have a networking get together on the third Thursday monthly. Getting together with others is always helpful. Plan to participate. These are a couple of ways our chapter is supporting the community. Join us for these and our Professional Development Meetings. Our next one is April 2. See you then.
April 2009
APICS will continue to set the standard as the recognized global leader and premier provider of resource management education and information for individuals and organizations.


Vision Provide continuous learning opportunities emphasizing solutions and services for resource management professionals. Mission The APICS North Texas Chapter will offer a suite of Resource Management solutions through education, professional development networking, and learning opportunities designed to enhance performance.

Society: 800-444-2742 We have discontinued our chapter hotline. You can now call our Chapter Administrator directly at 817-937-2152. The Chapter Administrator will be able to assist you with Address Changes, Reservations, Membership information or applications, Education Questions, Seminars and Plant Tours or direct you the board member who can help you. Email:

NORTH TEXAS WEBSITE Please try our website
where you can immediately get the following information and services: Information on: Membership, Education, Professional Dinner Meetings (PDM), Job Placement, Seminars, and Plant Tours. You can find board member’s names and contact information. Services: Registration and/or payment of any Class, Professional Development Meeting, Seminar, Plant Tour, or other event. You can change your personal membership information such as address and company changes.

Other Websites

Society: Region Six:


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To Be Brief . . .
APICS Extra Live: Measuring Your Green
Initiatives Presenters: David Rucker, Rucker & Associates J.D. Cunningham, Rucker & Associates Date: April 21, 2009 Time: 1:00 p.m. – 2:00 p.m. CT Cost: Free The Proof is in the Savings. Take part in APICS Extra Live, a complimentary online event presented by APICS magazine, to dig deeper into the insights provided by David Rucker and J.D. Cunningham, authors of "Energy Efficiency How Tos: Practical Ways to Cut Down on Waste." Discover how to apply measurement to your employer's energy savings and demonstrate the value of minimizing your organization's energy and water consumption. Three case studies will illustrate how lean six sigma can help you utilize this measurement to make your business greener. Participate in APICS Extra Live to examine content from APICS magazine and have your questions answered by industry experts. About the Presenters David Rucker is President of the Raleigh, North Carolina consulting firm Rucker & Associates. He holds a MS in Engineering from Southern Methodist University. J.D. Cunningham is a Partner with Rucker & Associates. He holds a BS from the US Naval Academy and a MS in Manufacturing Management from Kettering University

Tech Session

Speed Networking
Networking isn't a chance event!
Today more than ever, people have lost the art of personal contact. Sure, there’s FaceBook, LinkedIn, and a host of other social sites to connect, as well as email. But these media are flat compared to the richness of a face-to-face conversation where you can see the other person smile at your joke or show their concern for you in their eyes. Smilies just don't cut it. During the April Tech Session, plan to get exposed to techniques on how to plan, execute and close a networking conversation. Kathy Petty is a Sr. New Product Program Manager for Hewlett Packard in Business Critical Servers Supply Chain Organization. Kathy has been with HP for 14 years. Her responsibilities include influencing concept designs for manufacturability, managing geographically dispersed teams for supply chain definition, execution and strategy setting. Prior to HP, Kathy worked in various roles for a major defense contractor in Operations. Kathy is a Past-President of the North Texas Chapter of APICS (1997-1998) and was on the Board of Directors for 10 years. She lives in Nevada, TX with her husband of 15 years and three children. In her free time Kathy can be found volunteering as a Girl Scout Leader, PTO officer, cheering on her children at various sport venues, playing tennis for two area competitive tennis teams or working on a new house build! Business Critical Systems (BCS) and its partners support customers' most demanding business-critical requirements — creating innovative products and solutions that provide customers with the lowest total cost of ownership through giving them better choice and flexibility and assuring stability and security in the places that matter most. Tip of the day: Be helpful, useful, and valuable – first Before you ask for anything from the other person, make sure you add value first. If you can't help the person, you don't need to give your card or ask for anything. That's a pretty strict interpretation of networking principles, but research shows that people who are most successful are valuable to others first. Like Zig Ziglar so eloquently put it: "You can have anything you want in life - as long as you can help enough other people get what they want." April 2009


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Dates and Deadlines
APICS CSCP EXAM APICS anticipates a transition to computer-based testing (CBT) for its CSCP exam in December 2008. Both the March and June exam administrations will be paper-and-pencil (P&P) based. Important 2009 CSCP Program Dates EXAM DATE ELIGIBILITY DEADLINE April 25, 2009 May 9, 2009 October 17, 2009 October 31, 2009 REGISTRATION DEADLINE June 21, 2009 December 13, 2009 2009 Exam Eligibility Applications APICS will maintain both an online and a downloadable version of the eligibility application for the 2008. Both versions of the application will be accompanied by guidelines during the application process. APICS will respond to applicants via e-mail within two weeks of receipt of the applications. Please note that once a candidate’s eligibility application has been approved, he or she does not need to re-apply to register for a CSCP exam at a later date. 2009 Exam Eligibility Application Fee APICS Members $575 Nonmbembers $725 Retake Fee $350 * may change with 2009 budget APICS CPIM EXAMS The APICS CPIM exams will continue to be offered by computer-based testing in North America throughout the year. Specific dates and hours of operation vary by CBT site. CPIM Registration Fees (per exam) APICS Member $120 Nonmember $155

Mark Your Calendars...

Halliburton/Carrollton will be hosting our Spring Plant Tour the morning of Friday, 5/8/09 from 9:00 to 10:30am..
Halliburton Completion Products Manufacturing/Technology Facility in Carrollton, Texas Halliburton has excelled in oilfield services for over 75 years. Since the development of the first tubing plug in the 1930s, to the development of the most reliable subsurface safety valve and packer technologies today, Halliburton continues to set the industry standard for completion products and services. Whether you need a single product, a single service, or total field service and management, Halliburton meets your needs and strives to exceed your expectations. Rather than focusing only on a quality system such as ISO-9001, Halliburton has chosen to develop a business system which incorporates quality, health, safety, and environmental requirements in one single management system. The Halliburton Management System (HMS) defines our processes and includes quality, safety, environmental, and occupational health check points. Halliburton recognizes the importance of meeting society's needs for health, safety, and protection of the environment. We work proactively with employees, customers, the public, governments, and others to use natural resources in an environmentally sound manner, emphasizing the safety of employees and the public as well as the needs of future generations. We are dedicated to continuous improvement of our global health, safety, and environmental processes while we supply high-quality products and services to customers. To meet these responsibilities, we manage our business according to the Health, Safety, and Environmental (HSE) principles.

FURTHER INFORMATION If you have any questions about the exam administrations planned for 2008, please send an e-mail to or call APICS Customer Support at (800) 444-2742 or (703) 354-8851.

An outstanding, company-wide commitment to service quality, safety, health, and environment has made Halliburton an industry leader. The Completion Products Manufacturing/ Technology Facility in Carrollton, Texas has maintained “Star” status in OSHA’s Voluntary Protection Program (VPP) since 1984 when it was the first location in the region to qualify for VPP membership. VPP, designed to recognize and promote effective safety and health management, establishes a cooperative relationship among management, labor, and OSHA. The facility consistently maintains recordable incident rates well below industry average. Halliburton has been acknowledged for their environmental stewardship including recognition from the Environmental Protection Agency, state, and city governments.

April 2009

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The Un-Comfort Zone
with Robert Wilson The Secret for People Who Don’t Believe in VooDoo
The latest fad in motivation is the Law of Attraction or more popularly The Secret after the motion picture and book by Rhonda Byrne. The idea being that if you use the power of The Secret you will attract health, wealth and friends to you in abundance. The Secret takes an old idea and repackages it for our today’s society. The core idea is that your thoughts control the world around you. If you have positive thoughts, good things come your way. If you have negative thoughts then bad things come your way. In other words, if you wish hard enough for the things you want -- you will get them. Simple. Or is it? If it were simple, then countless people throughout history would have figured it out over and over, and it would not be much of a secret. Perhaps it takes a little more effort than suggested – or perhaps it is just a pipe dream. We, as modern educated people, need more proof. In order to make it palatable to the skeptic in us, The Secret adds an element of science. We are told that quantum physics has identified that all things at the sub-atomic level exist as both particles and as waves – constantly shifting between being solid matter and being pure energy. It is then proposed that our thoughts create brain waves which in turn influence the sub-atomic waves of the entire universe. The Secret claims that the more intent you are in your wish the faster the universe will act upon it. Is it real, or is it If real, it sounds wonderful! Now, if I understand correctly, if I wish real hard I can become a concert pianist and play to a sold out audience in Carnegie Hall? I only see one hitch: I’ve never had a piano lesson in my life. The Secret also presents the Law of Attraction as if it had been intentionally kept hidden for centuries. That it was suppressed and held by a few conspirators so that they could control all the wealth of the world. Unfortunately, that notion is nothing other than a marketing ploy to generate interest in the book. It also contradicts the concept of Law of Attraction. The idea that a select group of people have kept it away from the masses intentionally preys on the destructively negative emotion of envy. To the contrary, people who have understood the Law of Attraction have made numerous attempts at sharing it with the world at large. The best example is Andrew Carnegie, who was one of the most successful so-called “Robber Barons” of the Industrial Age. Carnegie hired Napoleon Hill to research the most successful people in the world, how they got that way, and then record his findings in a book. The book is Think and Grow Rich and was published in 1937. The best thing about Think and Grow Rich is that it takes the mysticism out of the Law of Attraction. So, for those of you who find wishing on a star a bit difficult to swallow as a method for acquiring wealth, here is the real secret: Identify your goal. Make a written plan to acquire that goal. Work your plan persistently. Give it your attention, energy and focus. The more time and effort you give, the quicker you will achieve it. Visualize it coming to fruition. Draw it, illustrate it, photograph it, then keep it in front of you. Revise your plan as your knowledge grows. Be openminded to opportunities that arise that may deviate from your plan, but still move you toward your goal. The world’s most successful people were extremely focused on achieving one goal. Focused to the exclusion of everything else including family, friends, lovers, recreation, entertainment, vacations and hobbies. Next, tell everyone you know about your goal. Spread the word, so that people who can assist you are aware of your intentions. I truly believe that positive minded people attract more opportunities to themselves because they are so pleasant to deal with. The formula is simple, but most of us compromise our goals because we want to enjoy a full life. A life filled with friends, family and good times. We focus on our goals when time allows, and in turn, our goals take much longer to achieve. The secret is staying focused on your goal.
April 2009


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Guest Column
By David Lanners

How Far? How Fast?

6th in an eight-part series...

Have you ever wondered what qualities senior executives hope to see in candidates being considered for more responsibility? Today I discuss the 6th in a list of eight qualities to appreciate, understand, and focus on for personal career development. Please remember that I believe one's worth as a human being is independent of the title currently held in an organization. Each of us has the responsibility to discern for ourselves what role we will fill in society, and our role in an organization that employs us is only one of the ways we add value to society. The first three variables to be considered relate to intellect, the second three relate to temperament, and the last two relate to performance outcomes. The intellect group includes analytical skills, creative abilities, and judgment. The temperament group includes drive, resilience, and capacity for empathy. The two key performance outcomes are organized (logically structured) deliverables and accomplishment of stated objectives. In today's summary, I show six levels (stages of maturity) for "Empathy" and map them to typical roles in an organization. Level 1: Recognizes obvious "people" aspects of a situation. - (Line Employee) Level 2: Deals with impact on people directly involved. - (Manager/Professional) Level 3: Shows sensitivity to impact on people directly and indirectly involved.- (Section Head) Level 4: Shows sensitivity to all persons involved in wider situations, even difficult people. - (Department Head) Level 5: Manages long-term political and personal sensitivities. - (Division Head) Level 6: Turns even most difficult "people' situations into opportunities to win people over. - (Business Head/ CEO) By reviewing this list and taking an honest personal inventory, we can do a better job of setting realistic career expectations and deriving more joy from our work. Our capacity for empathy is only part of the profile. Next time, we'll look at our approach. Take heed and do well.

April 2009


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Demand Destruction, Phase 1
By Mike Loughrin, CFPIM, CIRM, CSCP
The price of oil hit $147 per barrel last summer, with many businesspeople feeling enormous pressure on their organizations' cost structures. For some, these soaring costs may have created in their businesses an inherently uncompetitive supply chain—something that is extremely difficult to overcome. Today, oil has dropped to about $50 per barrel. So, does this mean the storm has passed and an extended supply chain that leverages low labor costs and lots of transportation is the best approach? While many industry professionals believe lean supply chains are the wrong priority, peak oil is much more than a scary story to tell around the campfire. I recently was talking with a colleague about peak oil—the point at which worldwide oil production will enter terminal decline as resources for global petroleum extraction are exhausted. I argued that peak oil serves to accelerate the desire of company decision makers to craft leaner supply chains. Studies say rising oil prices affect supply chain dynamics best understood via total-landed-cost analysis and network-optimization studies. Some research suggests that oil at $150 a barrel is the tipping point at which transportation expense can overwhelm the low-labor cost benefits associated with outsourcing to faraway countries; the result is a total-landed-cost calculation that favors production and distribution facilities near the end customer. My belief is that the recent drop in oil prices is exactly what has been predicted by proponents of peak oil. These predictions included the belief that the price of oil will surge as supply and demand become unbalanced. Then, given inadequate preparation, the response to this price surge would be demand destruction. Opportunities for the next phases I salute those of you who are preparing for the future. This recession and the first phase of demand destruction will cease. However, the end of demand

destruction will bring an era of relentless energy challenges that will reward those with lean supply chains. For APICS professionals, helping your organization craft a lean supply chain will be one of the most important tasks in the coming years. A lean supply chain contains the following four elements, each of which draws upon the knowledge and skills processed by many APICS members: 1. A lean enterprise: Focus on the customer, organize with a value-stream-management approach, eliminate waste in the streams, and create a culture of continuous improvement. 2. Supplier relationship management: Develop effective, open, and honest integration with your key suppliers. 3. Customer relationship management: Know your customers, focus on their needs, and adopt effective collaboration techniques that focus on true demand and reduce the bullwhip effect. 4. Supply chain management: Create a supply chain that effectively meets the needs of your customers while maintaining the flexibility to respond to changes including rising energy costs and increasing environmental awareness. In the future, lean supply chains will be competitive through the integration of multiple lean enterprises and an intense focus on end-to-end performance. Crafting such supply chains requires the analysis of value-added, non-value-added, and business-valueadded activities and the elimination of waste throughout. This great opportunity is now at hand. I wish you success on your journey. Mike Loughrin, CFPIM, CIRM, CSCP, is chief executive officer for Transformance Advisors Inc. He may be contacted at

April 2009

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The Second Annual Charles K. “Chuck” Nelson Student Paper Contest 2009
For many years APICS has sponsored the Fogarty Student Paper Contest through the Education and Research Foundation. In 2008 the E&R Foundation and APICS discontinued the program, but in 2008 Terra Grande and Heartland Districts created the CKN Student Paper Contest. The Terra Grande District (Region VI) and the Heartland District (Region V) have worked together to again sponsor The Charles K. “Chuck” Nelson Student Paper Contest District competition. As many of you know, Chuck Nelson was a great leader in APICS and especially in the Terra Grande District prior to his passing away in 2007. Attached are the rules, prizes and details of the contest. The deadline for submissions is May 15, 2009. Papers from Terra Grande should be submitted to Roger Harris. Roger Harris MSS Technologies 165 So Union Blvd, Suite 260 Lakewood, Colorado, 80228 Prizes of $300 and $500 will be awarded for first and second place for both Undergraduate and Graduate papers.

April 2009


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North Texas Chapter APICS
APICS certification programs, Certified in Production and Inventory Management (CPIM) and Certified Supply Chain Professional (CSCP) are recognized worldwide as the standard of professional competence in enterprise operations management. Obtaining an APICS certification shows a commitment to the profession that leads to a sense of accomplishment, demonstrates value to your employer, enhances your earning potential, and provides a path to career advancement. Class schedules can be accessed at the North Texas APICS website:

CPIM / CSCP / Fundamentals / Private & Custom Classes
Private Instruction

Our instructors will travel to your facility. We can bring CPIM, CSCP, or Fundamentals Classes (Inventory Control, Planning, Manufacturing Control or Operations Management) to you, during daytime or evening hours, weekdays or weekends. You control the schedule! Contact our Director of Private/In-House Classes for a free quote.

Certified in Production and Inventory Management (CPIM)
Modules include: •	 Basics of Supply Chain Management (BSCM) •	 Master Planning of Resources (MPOR) •	 Detailed Scheduling and Planning (DSP) •	 Execution and Control of Operations (ECOO) •	 Strategic Management of Resources (SMOR)

Request Your Free APICS Dictionary!

Attention APICS members! Take advantage of one of your key member benefits. Request your free copy of the newly updated edition of the APICS Dictionary today. Visit to order, or call

Becoming a Member...
If you are interested in becoming an APICS member, use this link to connect to the APICS Society web page. You can join online or download the application. On the application form, be sure to enter “NTX Chapter 150” as you LOCAL CHAPTER affiliation. If you have any questions, you may call 1.800.444.2742, ask for customer service, and they will assist you. JoinAPICS/membrAppStep1.asp

Certified Supply Chain Professional (CSCP)

Modules include: •	 Supply Chain Management Fundamentals •	 Building Competitive Operations, Planning & Logistics •	 Managing Customer & Supplier Relations •	 Using Information Technology to Enable Supply Chain Management

Getting Started is Easy!

The North Texas Chapter of APICS offers extensive CPIM and CSCP review courses throughout the year. Tuitions are posted on the website, and include all study materials. Simply register for your next class at Your instructor will help guide you through the study material and exam registration process.


April 2009

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APICS Webinars
The convenience and flexibility of APICS Webinars enable organizations to educate a large number of employees at once, reduce travel expenses, and maintain consistent levels of productivity by eliminating time out of the office. Each 60-minute APICS Webinar features an educational discussion, case studies, and a Q&A session. All you need to participate is an Internet connection and a telephone. As an added benefit, registrants of each APICS Webinar receive a CD-ROM of the presentation after the event, cost for a single live Webinar is $99 for members, $139 for non-members per registration. Live APICS Webinars are broadcast from 2:00-3:00 p.m. U.S. Eastern Time, unless specifically noted.

Understanding the Theory of Constraints and How to Make It Work for You Nicholas Testa, Jr., CFPIM, CIRM, CSCP, Jonah, Chief Executive Officer, Acuity Consulting, Inc. $99 APICS member | $139 nonmember Two sessions to choose from April 2, 2009, at 11:00 a.m. CT April 3, 2009, at 1:00 p.m. CT Ensure your understanding of the theory of constraints (TOC) isn’t a constraint. Participate in this live APICS Webinar to gain understanding that helps you understand and apply the basic principles of TOC, define the types of constraints, and understand how to communicate about TOC. Participants will have the opportunity to explore how to • • • • • • Explain the importance of managing the constraint to maximize system throughput Describe the four-basic types of logical product flows in the materials transformation process (V, A, T, and I) Explain the difference between a bottleneck and a capacity-constrained resource, and between an internal and external constraint List the criteria for the strategic placement of stock buffers Explain the five focusing steps Describe the relationship between theory of constraints and the critical chain

About the Presenter In his role as founder and chief executive officer of Acuity Consulting, Inc., Testa helps clients repair and improve underperforming enterprise resource planning and supply chain management systems. In various seniorlevel operations roles, he has led the application of the theory of constraints, six sigma, and lean. Additionally, Testa has consulted and led consulting teams that enable clients to improve performance and profits while cutting costs and operating expenses. In 2006, Testa served as president and chair of the APICS Board of Directors. He has also served as chair of the APICS International Conference Committee and has held a variety of roles within APICS on the international, national, and chapter levels. Testa holds a bachelor’s degree from The University of Santa Clara and a master of business administration from The University of Southern California. Additionally, Testa holds the APICS Certified Fellow in Production and Inventory Management (CFPIM), APICS Certified in Integrated Resource Management (CIRM), APICS Certified Supply Chain Professional (CSCP), Certificate in Production and Inventory Control, and Jonah designations.
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March 2009


Steve Francisco is congratulated by Howard Hamilton for the March Tech Session.

First Time Attendees
Gloria Bender discusses Traffic Flow Simulations during the March PDM.

Anna Cruz, UTD Student Jason Dubose

Judith Santos, Dal-Tile

Gloria Bender of Trans-Soultions is thanked bu Cynthia Kalma-Kaminsky, for her presentation
12 April 2009

metrAPICS news
Officially Registered Company Coordinators
COMPANY NAME Advanced Optical Components Larry Olchak, CPIM AEP Industries Alcatel USA Associated Materials Atlas Copco Avenet BAE Systems BearingPoint Celestica Emerson Genlyte Controls H. B. Fuller Halliburton Energy Services Leemah Electronics Luminator McDonald Technologies Nouveau Eyewear NuSil Technology Occidental Chemical Corp. OsteoMed RAM Software Systems, Inc. Raytheon Systems Co. Retractable Technologies Sanden Intl USA Inc. Siemens STMicroelectronics TDIndustries TelStrat Texas Instruments Thermadyne Corporation Tyco Electronics Power Systems Vecta Venture Research Vistawall Architectural Products Welton USA Katy Vincent, CPIM Bob Otenti Morgan Allen Donna House, CPIM Steve Daily Brooke Estenson, CPIM Weiqing Yang, CPIM Randy Barnes Robert Blum, CPIM Jonathan Boggs, CPIM Dwaine Rayburn John Steele, CPIM Shelley Hunt, CPIM Patrick Byrne, CPIM, CIRM David Morgenson John Wilson, CPIM George Alva Marie Moshier Scott Spooner, CPIM Dale Schuerman Jana Larson Laurie Begis, CPIM Charles L. Wilhite, CPIM Tom Kirwan Suzanne Strong, CPIM Steven Grady Robbie Huddleston David Sims Ashok Ramachandran, CPIM, CIRM Brian Price Jim Hogan Gene Hunt John Hamil Bobby Best PHONE 972-792-1853 972-576-6222 972-519-2650 972-880-3170 972-496-7227 214-553-4013 972-659-2687 972-897-4735 972-290-3167 972-547-3775 972-840-1640 972-728-0717 972-418-4521 214-570-7174 972-516-3122 972-869-7124 972-242-3633 972-518-2270 972-404-3495 972-677-4670 972-414-8738 972-952-2157 972-294-1010 972-442-8705 972-947-7377 972-466-7391 972-888-9631 972.519.6214 214-567-3217 940-323-3588 972-284-2940 972-603-4233 972-881-2622 972-551-6262 469-322-6544 FAX 214-291-5961 972-519-6737 972-496-7422 214-553-4395 EMAIL


214-906-4697 972-252-8867 972-677-4601 972-952-0073 972-442-8835

972-284-8005 214-567-5407 972-551-6174

Advertising Rates
Single-Issue (One-Time) Advertising Rates • • • •

About This Publication
The MetrAPICS News is a monthly newsletter published by the North Texas Chapter of APICS as a service to its members. The newsletter provides current information about the field of Resource Management including chapter activities, education services, and member and company news. Reader input is encouraged. Contact the Director of Communications (see page 2) about input and submissions for publication. Articles are due the first Wednesday of the month. 2000 APICS of North Texas

This publication is distributed monthly to more than 1,800 manufacturing professionals in the Dallas-Metroplex area. Advertising space is available. Fees are:

Business Card 1/4-page camera-ready copy 1/2-page camera-ready copy Full-page camera-ready copy

$25 $75 $125 $215

(3 issues for $195) (3 issues for $345) (3 issues for $615)

Payment must be made in advance, usually at the time of ad submission. The person or company responsible for submitting the advertisement will receive a complimentary copy of the newsletter in the mail for the month(s) the ad runs. A discount is offered to advertisers who pay in advance for three (or more) consecutive issues. Interested companies should contact Jeanne Lorance at (972) 276-1967 or The editor of the APICS newsletter reserves the right to hold an ad from printing due to space limitations. If an ad is not printed due to space problems, the ad will automatically move the the next month’s newsletter with no additional charge to the advertiser. If the advertiser does not want the ad printed the following month, a full refund will be made. Ad space availability is on a first-come, first-served basis.

April 2009


APICS, North Texas Chapter

Calendar of Events
JUNE 4 4 4 15 18

APRIL 2 Tech Session; “Speed Networking” Speaker: Kathy Petty, Hewlett Packard 2 Professional Development Meeting; “Supply Chain Management 2010: Mapping the Future of Strategic Supply Chain Management” Speaker: Robert Vokurka, Texas A&M 15 Deadline for Newsletter Input 15 Board of Directors Meeting MAY 7 7 8 15 15-16 18 21 Tech Session; Professional Development Meeting; “Staying Ahead of the Competition” Speaker: Norm Smith, Regional Director, Redhat Halliburton Plant Tour; 9 a.m. Deadline for CK Nelson Student Paper Contest Terra Grande District Meeting; The Woodlands, TX Deadline for Newsletter Input Board of Directors Meeting

Professional Development Meeting Election of Officers Awards Deadline for Newsletter Input Board of Directors Meeting

JULY NO Professional Development Meeting

APICS Code of Ethics
• To maintain and improve sound business practices and foster high standards of professional conduct. • To hold in professional confidence any information gained of the business of a fellow member’s company and to refrain from using such information in an unethical manner. • To seek success without taking unfair advantage or using questionable acts that would compromise one’s self-respect. • To neither engage in nor sanction any exploitation of one’s membership, company, or profession. • To encourage and cooperate in the interchange of knowledge and techniques for the mutual benefit of the profession. • To be careful with one’s criticisms and liberal with one’s praise; to build and not to destroy. • When a doubt arises as to the right or ethics of one’s position or action, to resolve such doubt according to generally accepted standards of truth, fair dealing, and good taste. • To maintain high personal standards of moral responsibility, character, and business integrity.