IMPORTANT PHONE NUMBERS                        3

ANTI BIAS POLICY                               4


INFECTION CONTROL POLICIES                     7


IMMUNISATION POLICY                           11


FIRST AID POLICY                              15

FEES POLICY                                   16

FAMILY INVOLVEMENT                            18

EXCURSION POLICY                              19

ENROLMENT POLICY                              21


EDUCATION POLICY                              25

DENTAL CARE POLICY                            27

CENTRE ENVIRONMENT POLICY                     28



BATHING POLICY.                               34
ATTENDANCE POLICY                               35

MEDICATION POLICY                               37


MULTICULTURAL POLICY                            42

NUT FREE POLICY                                 43

NUTRITION POLICY                                45

ORIENTATION POLICY                              47

CHILDREN AND STAFF RECORDS                      48

RETENTION OF RECORDS POLICY                     50


SUNSAFE POLICY                                  54



STUDENTS / VOLUNTEERS POLICY                    59

                             62 Ocean Street, Kogarah 2217
                             ! 9587 9869

                                IMPORTANT PHONE NUMBERS

KOGARAH FIRE STATION-----------------------------------------------------9587 0878

KOGARAH POLICE STATION-------------------------------------------------9588 0499

ST. GEORGE HOSPITAL--------------------------------------------------------9350 1111

POISONS INFORMATION-------------------------------------------------------13 11 26

PUBLIC HEALTH UNIT (South-East Sydney)--------------------------------9382 8333

DEPT. OF COMMUNITY SERVICES (area office)--------------------------9542 1111


NSW OMBUDSMAN (Sydney)--------------------------------------------------9286 1000

CHILDREN’S SERVICES SWITCHBOARD---------------------------------9557 0900

CHILDCARE ACCESS HOTLINE------------------------------------------1800 670 305

TELEPHONE INTERPRETING SERVICE-----------------------------------0081 1247


•   To ensure that each child is encouraged to meet their full potential regardless of gender,
    ability, religion, family structure, economic status or culture.
•   To ensure that the program recognises individual differences and exposes children to
    diversity without giving stereotypical information, being tokenistic or developing biases.

Staff role model anti bias attitudes, language and behaviour. Non-stereotypic resource materials
and activities are provided at the centre, and non-stereotypic play is encouraged.

In regard to gender:

"      Staff model: appropriate language, attitudes and expectations, so that children are
       presented with positive experiences not based on sex role stereotypes. Where possible
       staff reflect both sexes and employment of men as childcare workers is encouraged.

In regard to culture:

"      All areas of programming reflect a variety of cultures. Parent involvement is actively
       encouraged, and activities from various cultures are incorporated in the program using
       parents’ knowledge and experiences.
"      Staff’s varied cultural background and experiences are integrated into the program. Staff,
       are encouraged to attend in-service training on multicultural programming and cross-
       cultural issues.
"      The staff monitors all children’s activities to ensure that negative and discriminating images
       are avoided.
"      The centre only provides food that meets the cultural requirements of each child.

In regard to languages:

"      Families of non-English speaking background are given information to support
       maintenance of their home language.
"      The centre’s environment and program will support the home language of bilingual children
       by incorporating into the centre program activities in the home languages of children, and
       providing children access to bilingual books and posters at the centre.
"      Non English speaking families will be able to access Kogarah Council’s interpreting and
       translation service free of charge. Where possible key centre documents will be translated
       into common community languages.

In relation to Australian Aboriginal and Torres Strait Islanders:

"     The centre program creates positive awareness of Aboriginal culture by incorporating
      books, song and dance, art and craft, puzzles etc. on Aboriginal themes and culture.
To make the centre more accessible to Aboriginal and Torres Strait Islander families, information
about the centre and the services it provides is made available at local Aboriginal resource and
support centres. Where children from Aboriginal backgrounds attend the centre, staff will obtain
more information on their families’ child rearing and educational expectations, and try as much as
possible to integrate them in the program.

Ocean St. Kindergarten, 62 Ocean Street, Kogarah 2217, is licensed to provide care and
education for twenty-nine children aged three to six years daily from 7.30 am to 5.30 p.m.

Ocean St. Kindergarten is owned and operated by Kogarah Council since 1990. Kogarah Council
is the licensee of the centre.

The centre is licensed by the NSW Department of Community Services and operates under the
NSW Children’s Services Regulations for Centre Based and Mobile Care (1996).

The permanent full time staff at the centre -

Position                                Qualifications                                    Hours Worked
Director-Teacher                        Bachelor of Teaching (Early Childhood)            8.5 hours daily

Teacher                                 Associate Diploma (Early Childhood)               8.5 hours daily

*Special   Needs      Teacher   (part   Bachelor of Teaching                              8 hours weekly

*Special Needs Teacher                  Child Care Certificate                            8 hours weekly

Childcare Assistant                     Untrained                                         8.5 hours daily

Admin Assistant                         untrained                                         5 hours daily
(part time)

Cleaner                                                                                    1 hour daily

* These positions are reviewed annually and are continual depending on the receipt of grants for
these positions from the NSW Department of Community Services and CommonwealthFamily
and Community Services.

A ratio of one primary contact staff member for 10 children is maintained at all times. Any primary
contact staff on leave are replaced with casual staff with equivalent qualifications.

The ‘Working with Children Check’ is conducted for all new employees, to ensure that any
‘prohibited persons’ are not employed at the centre.

Before starting work at the centre, all volunteers or students are asked to register by completing
"     an information sheet requiring their personal details, and names and contact details of their
      emergency contacts and doctor,

"     a confidentiality statement, and
"     An agreement to abide by centre policies and ‘code of conduct’.

Volunteers and students are never left in sole supervision of the children.

Ocean St. Kindergarten is a not-for-profit service owned and operated by Kogarah Council. It is
funded by parent’s fees, and subsidies and grants from the Commonwealth Department of Family
and Community Services and the NSW Department of Community Services.


To establish practices to minimise the spread of infection at the centre

Hand Washing
Facilities provided for appropriate hand washing for staff and children include:

"      Liquid soap dispenser on all basins
"      Single use paper towels or electric hand drier (for staff only) provided for drying hands
"      Posters on correct hand washing displayed in kitchen, staff and children’s bathrooms.

To ensure appropriate hand washing by children -

"      Children are taught the importance of hand washing and correct hand washing techniques
       as part of the curriculum through pictures, stories and modelling by staff
"      Children are taught and reminded to wash their hands frequently through the day - before
       and after each meal, after using the toilet, after touching any nose or mouth secretions or
       any other body fluids and after handling animals or pets.
"      A staff member standing in the children’s bathroom closely supervises children’s hand
       washing before meal times.

Staff must wash their hands-

"      Before feeding a child or handling food
"      Before and after giving first aid or medication
"      Before and after wearing disposable gloves
"      After toileting or changing a child’s nappy or underpants
"      After handling body fluids ( blood, urine, saliva, mucus, vomit) and body waste
"      (Faeces) and after wiping noses, mouths, sores even if wearing gloves.
"      After having touched a sore or any skin infection on self or a child
"      After cleaning
"      After handling pets or other animals
"      After handling raw food or garbage

Staff teach and model to children good hygiene practices related to toileting.
Children are asked to flush toilet, and thoroughly wash and dry their hands after going to the
toilet. A photo sequence showing the above steps is displayed on the children’s bathroom wall,
and children are frequently referred to it.

Staff place children’s soiled clothes in a securely tied plastic bag in their locker for parents to take

Contact with Body Fluids

•   Staff cover all cuts or open sores, particularly on their hands, with appropriate dressing at all
    times at the centre.

•   Staff wear disposable gloves for any action that involves potential contact with urine, faeces,
    or a body fluid, and also wash their hands before and after wearing the gloves.
•   If there is a spill of blood or body fluid onto a child or adult, staff wash the affected area with
    soap and warm water.
•   If blood or body fluid is splashed in the eyes or mucous membrane, rinse with running water
    for several minutes.
•   If blood or other body fluid contact an open wound or broken skin, the area is thoroughly
    washed with soap and water.
•   Dirty gloves must be disposed by putting into a securely tied plastic bag before throwing in a
•   Any implements used from the first aid box are soaked in a fresh bleach solution made with 1
    part bleach to 10 parts water for an hour.
•   In the event that a child requires bathing strict adherence to the procedures in the bathing
    policy must be followed.

If blood or body fluid come in contact with another child’s or staff’s eye, open wound, or any
mucous tissue, this is reported to the Director, and the relevant accident report must be

Ocean Street Kindergarten is committed to the delivery of high quality programs and service for
all young children in the area with an inclusive curriculum, which accepts and respects all
individual differences while challenging stereotypes within the community. Inclusion of children
with special needs recognises Government legislation, which supports the equal rights of people
with disabilities, regardless of the nature, origin or degree of disability. In meeting legislative
requirements, council buildings and childcare centres are accessible to those with physical

•   To enhance self esteem and promote social Co-operation for all children

•   To provide an inclusive educational environment in which all children can succeed.
•   To enable children with disabilities to develop autonomy, independence, competency,
    confidence and pride.

•   To enable all children to develop the ability to interact knowledgeable, comfortably and fairly
    with people have in various disabilities.

•   To teach children how to handle and challenge name calling, stereotypic attitudes and
    physical barriers directed against people with disabilities, regardless of the nature, origin or
    degree of disability. (Anti-Bias Curriculum (Derman-Sparks, NAEYC 1989, U.S.A.)).

•   Children with special needs have a right to be involved in a regular children’s service, which
    are accommodation and flexible enough to allow for their full participation.

•   All children, staff, parent and the broad community benefit from the inclusion of others with
    different abilities. Staff, need to actively encourage positive attitudes amongst children,
    families and others towards those with a disability.

•   Children thrive on close relationships with carers, who are attuned to their needs and
    interests and provide an environment, which stimulates existing skills and strengths.

•   Children with special needs develop social competence through interaction with typically
    developing peers and guidance by sensitive staff.

•   Functional, naturalistic play-based assessment and programming promotes learning and
    development through age-and-developmentally appropriate experiences based on the
    individual child’s needs strengths and interests, in the least restrictive environment.

•   Families are consulted and involved in any decision making the provision of education and
    care for their child.

•   Establishing a mutually supportive relationship between family and centre, where staff, are
    understanding of the daily pressures faced by family members caring for a child with special
    needs is essential.

•     Open communication is essential, recognises and accepting diversity in family beliefs,
      attitudes and values.

•     Staff teamwork is vital in an inclusive program. A staff team, which recognises the abilities of
      each member and lends support to one another, assists in meeting challenges.

•     Further support from resource team members and additional staff training, is required to
      enhance the program provided to children with special needs.

•     Evaluation of plans and children’s progress and the recognition of the various challenges and
      rewards inherent in continually working at being inclusive is necessary.

•     Liaison with various professionals is required and communication needs to be both effective
      and respectful.

•     Adequate preparation is essential so that all staff feel confident and competent as well as
      possessing positive attitudes toward inclusion and children with special needs.


To ensure that all children and staff are appropriately immunised and that any unimmunised
contacts (children or staff) are excluded during outbreak of a vaccine preventable disease at the

To maintain immunisation records for children as required by the Public Health (Amendment) Act,

Immunisation records
Upon enrolment parents/custodians are asked to complete their child’s immunisation details in
the enrolment form and provide the centre with documented evidence of their child’s
immunisation status.

Documented evidence of immunisation status can be:

NSW Health Departments Personal Health Record or “Blue Book”
A letter from:
      •    a general practitioner (or other medical practitioner)
      •    the local Council
      •    community health centre
      •    hospital immunisation clinic

Any children who are Homoeopathically immunised or cannot provide documented evidence of
age appropriate immunisation are considered unionised.

It is the parent’s responsibility to inform the centre of any subsequent vaccinations given to their
child to keep the centre’s immunisation records updated.

Exclusion of unionised children
Unionised children or staff are excluded from the centre during an outbreak of any vaccine
preventable disease, as directed by the Public Health Unit.

Vaccine Preventable Diseases include Diphtheria, Pertussis (whooping cough), Tetanus, Polio,
Measles, Mumps, Rubella, and Chicken Pox.

Parents are required to sign their agreement to this condition as part of the ‘Conditions of
Enrolment’. All children who are excluded due to this are required to pay full fees unless
determined otherwise by Council.

Staff immunisations
The director should ensure that all staff has had all childhood immunisations. Staff who have not
been vaccinated as children need to complete the primary course of the required vaccines.

                •   Three courses against Diphtheria, Tetanus (ADT)
                •   Three doses against Polio
                •   One dose against Measles, Mumps and Rubella

All staff should have current immunisation status against Diphtheria and Tetanus – a booster
dose every 10 years.

All staff are strongly encouraged to complete Hepatitis B vaccination.

Staff contemplating pregnancy should check their immunity against Rubella and Cyto Megalo
Virus with their doctor and complete the recommended vaccination if lacking immunity. This
vaccination should take place at least six months before conception.

To ensure that food at the centre is prepared, handled and served hygienically; and stored
appropriately to prevent food contamination and maintain freshness.

Facilities provided at the centre to ensure appropriate food handling include -

•   Pump dispensed soap, and hand-cream provided for staff
•   Disposable hand towels, and blow dryers provided for drying hands
•   Double bowl sink provided in kitchen
•   Separate craft sink located outside kitchen
•   Colour coded cloths used for wiping - See sign in kitchen
•   Fly screens fitted on all windows

Food Preparation and Handling

•   When preparing or handling food staff wear disposable gloves AND wash their hands both
    before and after handling food.
•   Staff are excluded from handling food if they are ill or have any open wounds or sores that
    cannot be effectively covered.
•   Fruits and vegetables are washed thoroughly before being served to children, even if the skin
    is to be removed.
•   For food preparation, staff must use clean cutting boards that have been washed and dried

Cooking Food:
Cooking activities are regularly included in the centre’s education program. The following
guidelines are followed for cooking food:

•   All foods are thoroughly thawed before cooking. Frozen meat, fish, poultry or dairy food are
    thoroughly defrosted in the refrigerator or on the defrost setting in the microwave and NEVER
    defrosted at room temperature.
•   When preparing food for cooking, separate chopping boards are used for raw and cooked
    foods to avoid contact between them.
•   Food is thoroughly heated when cooking so that all parts of cooked foods reach a
    temperature of 70-degree Celsius during the cooking process.
•   If children are involved in cooking they wash their hands under adult supervision before

Serving Food:
•   Food is served in clean, washed utensils and is kept covered until served.
•   Staff must wear gloves when serving food and must wash hands before and after serving.
•   Staff will explain reasons and ask children not to share food or utensils when at the centre.
    Children are taught not to eat food that has been directly handled by other children or has
    fallen from their plate.
•   Any food heated in the microwave for children is thoroughly heated, then stirred and allowed
    to cool down. Its temperature is checked prior to serving to ensure it is appropriate.

Washing and Cleaning Procedures for Utensils and Surfaces used for Food
The following procedures are used to ensure that utensils and surfaces used for food preparation
are hygienic -

•     Utensils used for serving or preparing food are not used for any other purpose. All used
      utensils and chopping boards are washed in hot soapy water, rinsed thoroughly, allowed to
      drip dry, and put back in the cupboard only when thoroughly dry.
•     All kitchen bench tops and tables are wiped with hot soapy water before and after each use.
•     All dishcloths are washed and rinsed in hot soapy water after each use. At the end of the day
      all dish cloths are soaked in hot water with disinfectant, washed and allowed to thoroughly
      dry before use the next day.

Storage of food brought by children from home -

•     Children’s lunches are stored in closed cool boxes or in the refrigerator.
•     Children’s drinks are stored in individual lockers or the refrigerator.
•     Parents are advised through the Parent Handbook and verbally to place all food involving
      dairy, meat, fish or poultry products and milk or yogurt based drinks in the refrigerator. The
      temperature in the refrigerator is always maintained under 4 degrees Celsius.

Food is kept at the preschool to provide children’s breakfast and afternoon tea, and for cooking

The following guidelines are followed for storage of this food:

•     All perishable food (fruits, vegetables, dairy, meat or poultry) is stored in the refrigerator or
      freezer in sealed containers, or according to the manufacturers recommended storage
•     Raw and cooked food is stored in separate sealed containers in the refrigerator or freezer.
•     Any dairy, meat, fish or poultry product that has accidentally defrosted or become warm due
      to refrigerator not functioning properly is discarded.
•     All non-perishable food is stored in airtight containers in the pantry.
•     All foods are stored in their original packaging to check their expiry date. Any foods past
      expiry date are discarded.

To enable staff to administer effective first aid swiftly to injured/ill children, staff or any other
persons at the centre to minimise the negative effects of injury/illness.

All permanent staff at the centre holds a current first aid certificate.

A notice clearly displaying emergency telephone numbers- 000, St. George hospital, Poisons
information, Kogarah police, Kogarah fire station is placed near both phones.

First-aid facilities at the centre include:
•   A first-aid cabinet located near the front door exit in the hallway.
•   a portable first-aid kit located near back door exit on shelf above the sign-in book
•   Ice packs located in the freezer.
•   First-aid manuals located with both kits.

All first-aid equipment and manuals are readily visible, easily accessible and stored at a height
that cannot be accessed by children. A designated staff member is responsible for checking
monthly that both first-aid kits are adequately stocked using the first aid kit checklists…

The first-aid cabinet contains:
•   Scissors – small (1 pair)
•   Thermometer (1)                                       •   Band-aids – plastic (pack of 100)
•   Saline solution (10 single use tubes)                 •   Crepe bandage (1)
•   Cotton wool squares (pack of 100)                     •   Elastoplast (1 small dispenser roll)
•   Dressings – (1 burns, 1 non-adherent, 2               •   Triangular bandages (2)
    standard, 1 large)                                    •   Medicine measure (1)
•   Pads – (2 non-adherent pads, 2 eye pads)              •   Disposable gloves (2 sets)
•   Thermal blanket                                       •   Face shields-for resuscitation (2)

The portable first aid kit contains:
• Triangular bandage (1)                                         •   Saline solution (two tubes)
• Band aids – plastic (10)                                       •   Disposable gloves ( 2 sets)
• Crepe bandage (1)                                              •   Face shields for resuscitation
• Cotton Wool Squares

To ensure the centre’s operation remains viable.
To clarify the centre’s fees for families.

Waiting List Registration Fee
A fee of $10 is charged to all families placing their child’s name on our waiting list. This fee is not

No additional enrolment deposit will be required.

Families must inform us in writing of their decision to cancel their child’s enrolment two weeks
prior to termination. If termination is required within the last term of the year then the full
term’s fees must be paid.

Starting Fee
A starting fee of two weeks fees is required, before a child can commence at the centre. This will
be paid in addition to the first weeks fees, which means that a total of three weeks fees are due
when your child starts at the centre.

Daily Fees

•   Fees must be kept 2 weeks in advance of the current week at ALL times.
•   Fees can be paid weekly, monthly or termly, as long as the 2 weeks advance is maintained.
•   Fees are payable for every day that your child is enrolled at the centre, regardless of absence
    due to illness, Public Holidays, holiday etc.
•   Fees are not charged for the 4 weeks the centre closes in December-January.
•   Fees can be paid in cash, cheque or Direct Debit at the centre
•   If fees are paid by cash or cheque families need to sign the fee payment register with staff
    when making the payment. It is the parent’s responsibility to ensure that their child’s name
    and the amount paid is clearly labelled on the payment envelope.

To choose the Direct Debit option families need to complete a ‘direct debit application form’
(Available from the office), following which Kogarah Council directly withdraws the due fees from
the bank account you nominate, on a weekly, fortnightly or monthly basis
(As chosen by you).

•   Receipts are issued for all payments made.
•   If a cheque or direct debit payment is dishonoured, Council will charge the family a dishonour
    fee to recover costs charged by the bank.

Failure to Pay
When a family fails to pay fees the following procedure will apply:

1. A reminder letter is issued after one week.
2. A further letter detailing risk to the child’s position at the centre is issued after two weeks.

3. The child’s position is terminated after three weeks and Council will follow its debt collection
4. For any payment that is dishonoured, Council issues a notification letter. Families are given
   two weeks from the date of this letter to make the payment before the child’s position is

Families undergoing financial difficulty must speak to the director to organise a suitable payment

Late Fees
A late fee is charged to families failing to collect their child before closing time, which is 5.30. A
fee of $10.00 for the first 15 Min or part thereof will be charged with an additional $1.00 per
minute after that. Families who are late more than 3 times with in a year will be charged a
subsequent late fee of $1.00 a minute after 5.30pm.

Change of Fees
Fees can be changed at any time after a minimum of 4 weeks written notice is given to all

All families receive Child Care Benefit (CCB) from the Commonwealth government, which
provides direct fee relief to families. Information on applying for CCB and the relevant claim forms
are provided to families on enrolment.

The amount of CCB families receive depends on their family income and the Family Assistance
Office (FAO) administers this. It is up to families to keep the FAO informed of any changes in their
income through the year.

The FAO may collect any overpaid CCB from families at the end of the financial year, and if
families have received less CCB than their correct entitlement they can claim it back from the
FAO on their tax return.

To ensure that families have input into the centre’s program, operation and policies.

Parents/carers are welcome to spend some time playing with their child at the centre.

Parents are welcome to participate in the centre’s program. Participation can include doing group
time activities such as reading stories or singing songs with the children in their home language,
doing cooking, art and craft activities, or celebrating festivals with children at the centre.

Parent Involvement in Policy Formation:
Upon enrolment all families are given the Parent Handbook, the Conditions of enrolment, and a
copy of the main centre policies and procedures. They are also informed of the location of the
entire policy folder which is displayed for families at all times, and are able to get a copy of any
policy upon request. Parents are asked upon enrolment to sign a statement saying that they have
read and are familiar with the centre’s policies.

Families are informed during orientation that their comments/suggestions on policies are
welcomed, discussed, responded to in writing, and can eventuate in a policy change/amendment
at any time.

Satisfaction Surveys
These are administered to all families when they leave the preschool to gain their feedback on
various aspects of the centre’s operation. It also gives families the opportunity to raise any
issues/concerns they might have had through the year, and suggest changes for improvement.

Results of all satisfaction surveys are compiled twice yearly, and the results as well as
action/changes resulting from them are published and distributed to all families.
The director also presents a report of these to Kogarah Council’s Community Services Working

Language Services for Non-English Speaking Families
The centre continues to have knowledge of a second language (preferably a community
language) as a ‘desirable criteria’ in selection of new staff (permanent and casual).

Families are able to use Kogarah Council’s interpreting service free of charge by ringing 9330

The centre liaises with the St. George Migrant Resource Centre to arrange for
translation/interpretation in a language in which Council or centre staff cannot assist.

 If the centre is not able to translate/interpret information in the needed language using all the
 above avenues they will use the ‘Telephone Interpreting Service’ on 0081 1247. Families on low
 incomes will not be charged for the use of this service.


To maximise the use of the local community by providing age appropriate experiences that
complement the preschool program in a safe manner.


The director, in consultation with staff, is responsible for the organisation of all excursions and for
ensuring they are conducted in a safe manner.

No excursions are conducted to a beach, river, lake, pool, or any other place where there is a
significant water hazard. Only buses with approved seat belts are used to transport children
during excursions.

Permission note

•   For every child going on an excursion, a permission note must be signed and completed by a
    parent or person responsible for the child before the child participates in the excursion. The
    permission note includes:
•   The date and time of the excursion
•   The proposed destination
•   Means of transport
•   Activities to be carried out during the excursion
•   The ratio of adults to children
•   A phone number where families can contact staff during the excursion
•   Any other relevant information, like the learning purpose of the excursion, it’s cost, or what
    children will need to bring with them on the day.
•   A request for an emergency contact phone number that can be used by staff to contact
    parents or person responsible for the child during the excursion.

Supervision of children during the excursion

Children are closely supervised during the excursion. A minimum adult to child ratio of one adult
for each five children, and one adult for each four children when the excursion involves the use of
transport or crossing a major road is maintained during any preschool excursion. Parent
volunteers are invited to help supervise children to maintain the high adult: child ratios.

Parents who volunteer to come on excursion are made aware of their supervision duties before
the excursion starts. This may include supervising children other than their own. Volunteering
parents are required to sign a letter outlining their supervision responsibilities during the
excursion. This letter explains their responsibilities for -
• supervising children other than their own, and
• working as part of a team in an emergency

All children, parents and staff, are asked to remain together as a group during the excursion
unless otherwise arranged by the Authorised Supervisor.

For excursions conducted outdoors staff ensure that children wear a hat and sunscreen.

Emergency arrangements

A list of emergency contact numbers for each child on the excursion is taken by staff on the
excursion and another copy is left with staff remaining at the centre or with the Community
Services manager at Kogarah Council.

All staff going on the excursion must hold a current first aid certificate. A fully stocked first aid kit
is taken to all excursions (refer to first aid policy). If children are divided into separate groups,
each group carries their first aid kit and the emergency contact list.

All adults are expected to work as a team in case of an emergency to administer first aid, to
contact emergency services as necessary and contact parents/carers of children as soon as
possible. All adults participating in the excursion are made aware of the location of the first aid kit
and the emergency contact list before they start.

To follow the enrolment guidelines of the NSW Department of Community Services and the
Commonwealth Department of Health and Family Services.
To ensure that priority of access criteria do not contravene the guidelines by the Anti
Discrimination Board
To avoid the possibility of bias in enrolment decisions and give priority in providing care to
families with special needs.
To maintain an effective waiting list

Procedure to be placed on the Waiting List
We encourage families to come and have a look at our centre before putting their child’s name on
our waiting list, so that they can make an informed choice.

1. For children to be placed on the centre’s waiting list, their parents/custodians need to:
"    Return a completed waiting list application form
"    Pay the registration fee of $10
2. There is no minimum age for when children’s names can be placed on our waiting list.

Priority of Access
We follow the guidelines for priority of access set by the government body from whom we receive
funding. The centre director will decide each enrolment on a case by case basis. These decisions
may be based on the centre’s resources and limitations and a need for balance within groups.
Parents are able to discuss any enrolment issues with the Director.

Only children registered on the waiting list are considered for enrolment.

The following guidelines are used to determine priority of access on a case by case basis. No
guideline has priority over another.

"      Date of application on Waiting list
"      Families in crisis or with special needs (this includes children with special learning needs)
"      Children from families where both parents (or the sole parent in a single parent family) are
"      Children who are going to school the next year and have not previously attended
"      Siblings of children who have attended the centre in the past/children of Kogarah Council
       staff/ Kogarah council residents

* The priority of access criteria meet with the guidelines of the Anti Discrimination Board on the

Enrolment Procedure
When a position becomes available for you child we will contact you by phone or letter.
If you do not reply to our letter within 7 days the position will be offered to the next child on the
waiting list.

•   If families accept a place for their child they will need to pay an enrolment deposit of two
    week’s fees (for Ocean Street Kindergarten) and an enrolment deposit of two weeks’ fees (for

    South Hurstville Kindergarten). This deposit is refunded upon leaving the centre. For further
    details please refer to ‘Fees Policy’.

Before children can start at our centre parents/carers must:
"     Fully complete our Enrolment Form
"     Give permission for seeking emergency medical attention and for administering first-aid by
      signing the relevant permission form
"     Provide copies of any relevant court orders if any one parent is restricted in accessing the
"     Sign the conditions of enrolment, and an agreement regarding familiarity with centre
"     *Sign a permission note permitting the centre to administer Paracetamol during specified
      emergencies, and to apply specified sunscreen (*this permission note is optional)
"     Provide your child’s immunisation records and proof of age
"     Attend an informal interview with the Director/Clerical Assistant and Orientation Morning.

Upon enrolment families are given our Parent Handbook and other relevant information.

Procedures for dealing with an unfit parent/authorised person:

•   If a parent or authorised person is considered unfit to remove a child from the premises the
    following procedure will apply.
•   Staff will assist Person by facilitating alternative arrangements for transportation of child, eg.
    ring other contacts or emergency numbers.
•   Staff will offer to call a taxi.
•   Tea/Coffee/refreshment will be offered to gain some time.
•   If the parent/authorised person refuses assistance and takes the child, staff will call the Police
    (ring 000) stating license plate number and person’s address.

Emergency Contact List:
Updates: The ‘emergency contact list’ listing contact details for all children enrolled at the centre
are updated every month, or whenever a new child is enrolled at the centre.

Location: A copy of the current emergency contact list is placed in-
  " The sign-in book
  " The front door exit next to the security alarm key pad
  " In the outdoor shed
  " At Council with the Community Services Manager


1. Person who spots the fire (person 1) blows whistle, tells others about location of the fire
   rings 000.
2. Other staff assemble children at exit furthest to the fire, take sign-in book, emergency
   contact list, portable first aid kit and evacuate children (reassemble children on lawn of 64
   Ocean Street)
3. Person 1 checks all areas to ensure no children are left behind, closes all doors and
   windows and joins others.
                                           Please note:

Whistles used for fire alarms are located near the phone in the children’s room
and near the staff sign-in book in office.
Emergency contact list is located in the sign-in book register placed near the main entrance.
Portable First aid kit (red) is located on shelf above sign-in book.

The address to be given to the firebrigade when ringing 000 is
Ocean St. Kindergarten, 62 Ocean Street, Kogarah.
Nearest cross street is Shaw Street.


If a serious/fatal injury occurs at the centre, staff must:

1. Implement emergency medical procedure, which includes one staff member calling an
   ambulance, while another continues D.R.A.B.C. (checking for danger, response, airways,
   breathing, and circulation) and continue resuscitation till assistance arrives.
2. Summon Police who will then inform the parents/ guardian or emergency contacts.
3. The Licensee of the service will be immediately notified.
4. The Director-General will also be notified immediately, (DOCS).
5. A written record will then be completed and signed by staff members present.

This record should include:
  " What happened to child/ staff member?
  " action taken by staff
  " time of incident

Staff cannot pronounce a child dead. In the event of having to contact the family, the director will
inform the family that the situation is urgent and ask them to come to the centre / hospital

To provide developmentally and individually appropriate care and education to children enrolled
at the centre.

Our main aim is to help children become enthusiastic learners for life, developing optimally
according to their potential, with positive attitudes about themselves and about school.

How children learn:
Children learn best by doing, actively thinking, exploring and experimenting in a stimulating and
safe environment. In their early years children explore the world around them using all their
senses – touching, tasting, listening, smelling and looking. They need experiences that give them
opportunities to use and develop all their senses, and advance in all areas of development in a
balanced way.

In addition to helping children advance in all areas of development, and prepare them for school
learning, we aim to help each child become independent, confident, self controlled and inquisitive
learners, with positive attitudes about themselves and about learning that continue through life.

Programming and Curriculum
The curriculum aims to develop children in all areas of development.

Social - to help children feel comfortable and trust their new environment, make friends, learn to
share, and learn to channel their behaviour based on an understanding of how it impacts others.

Emotional - to help children understand their emotions and learn to positively deal with emotions
such as anger & frustration, become confident and develop a healthy self esteem, and become
increasingly independent.

Cognitive - to help children learn to explore things and develop their own ideas, thinking,
reasoning and problem solving skills, develop simple concepts and basic numeracy skills to help
them develop strategies for successful learning such as asking questions, clarifying concepts,
and developing attention skills.

Language and Pre-literacy - help children learn to clearly and confidently articulate their ideas,
develop conversational and narration skills, gain exposure to a number of written and oral uses of
language, familiarise with the conventions of print.

Physical - help children develop their large and small muscle skills and feel confident about what
their bodies can do, help children learn about and develop nutritious eating habits.

Activities are carefully planned on the basis of observations of children’s interests, abilities and
needs, to help children develop according to their own potential towards the curricular goals
described above.

Indoor and Outdoor programs are planned weekly, and are evaluated daily to incorporate any
required changes. Programs reflect an equal emphasis on all areas of development, and a
balance between indoor and outdoor, and active and quiet activities.

The curriculum reflects our belief that children learn best through play and by active involvement
in experiences and activities. Staff interact with children to ensure children engage meaningfully
in activities and to extend children’s interests and learning.

A variety of quality children’s resources are purchased on a regular basis.

Programming time
Programming time (free of supervision duties) of one hour each week is given to each teacher at
the centre, so that all teachers can program effectively and keep in touch with new developments
and trends in the early childhood field by reading relevant journals and other publications.

Developmental records
All teachers at the centre have focus children on whom they maintain detailed developmental
records. Developmental records include written observations of children, planned follow-up
activities/experiences and developmental checklists. Parents are free to make an appointment to
view these records and discuss their child’s development at any time. Talks on children’s
development are conducted formally with all parents twice a year.

Children with special needs
If staff feel any child has a special need, this is discussed with the rest of the centre staff. All staff
keep written observations on the child which are discussed again in 2-3 weeks. These are then
discussed with parents. If it is felt that the child has a special need a referral is made to the
relevant community health centre or diagnostic agency with the parents’ permission.

Staff work closely with families of children with special needs to establish consistent learning
goals between the home and preschool, and to ensure that the preschool program takes account
of parental priorities and concerns about their child.

Staff liaise with other professionals supporting a child with special needs to integrate their therapy
goals & activities in the centre’s program, and assist the child with a smooth transition to school
by participating in the ‘Transition to School’ process with the NSW Department of School

Rest Time:
We believe that all children need a quiet time to have an opportunity to rest. We also believe that
children should not be forced to sleep against their will.

Rest time at the centre is from 1.30 p.m. to 2.30 p.m.

Beds of children who do not generally have a sleep at preschool (as observed at the centre and
as reported by their parents) are made in a separate area from the sleeping children.

All children are asked to lie down on their beds and have a quiet time listening to taped music /
stories for 30 minutes. Children who do not sleep are able to get up after 30 minutes and
participate in quiet activities (puzzles, drawing, listening post etc.) set-up at the other end of the

Children who are asleep are encouraged to wake up after 2.30 p.m., with consideration given to
their individual needs for rest.


To establish practices that help maintain good dental health in children.


Parents are advised through the Parent Handbook not to send cordial or soft drinks for their
children in preschool. Water is endorsed as being the best drink to send for children.

The centre supplements children’s drinks with milk or water.

Children are not allowed to eat chocolates or lollies at the centre. Parents are advised through the
Parent Handbook to send sweet treats such as muesli bars, biscuits or cakes only in small
amounts in children’s lunches. The centre supplies fruit or other low sugar snacks to children if
they get hungry between meals.

Children are encouraged to drink water after meals to help clean their mouths. Teachers regularly
talk to children about tooth-brushing, dental care and hygiene at group time. Books and posters
about these topics are displayed for children.

Information brochures about dental care and hygiene are available for parents from the Parent
Resource Library.


To ensure that the centre environment is safe and healthy at all times.

Housekeeping standards and safety checks
Safety checks for out-door and indoor environments are conducted daily before setting up. A
safety checklist is completed for the playground each morning. Potential hazards are removed
and any equipment needing maintenance is removed for repairs.

An effort is made to keep the centre non-cluttered. Chairs are not stacked on tables when
children are present at the centre. All shelves are kept free of any materials hazardous to
children. Heavy materials are not stored on shelves accessible to children.

Staff immediately cleans any spills on the floor. Staff are alert to the toilet floor being wet and
slippery, mop floor accordingly, and warn and closely supervise children when the floor is wet.

Any issues regarding maintenance of the centre building and grounds are promptly reported to
the Council’s Property Maintenance section and attended to as soon as possible.

All smoke detectors are checked annually by Council, and all fire extinguishers are checked six
monthly by Chubb Fire.

The centre grounds are maintained fortnightly by Council’s gardeners.

A general pest treatment is conducted annually when children are not present at the centre.

Storage of poisons/hazardous substances in the centre
All poisonous / hazardous chemicals and cleaning agents are stored in locked cupboards and are
inaccessible to children at all times. No cleaning chemical is left in a place where it is within
children’s reach. Material safety data sheets for chemicals stored or used at the centre are kept at
the centre.

A danger sign is clearly displayed on all cupboards in which chemicals are stored.
The office and kitchen doors are fitted with childproof self-locking mechanisms and are pulled
shut when staff are not present in the office or kitchen.

Air Fresheners
Synthetic and natural air freshening substances are used at the centre, eg. Ambi-Pur &
Pot-pourri. In the event of allergic reactions these will be removed.
To manage bad odours staff will trace the source of the odour and clean or remove it.

Non-Smoking and Other Drugs
The centre and its grounds are a non-smoking zone at all times. ‘No smoking’ signs are displayed
throughout the centre.

Lead Hazard Management
Ceiling cavities are cleaned regularly by professional cleaners.

As far as possible dust in the centre grounds is minimised by ensuring appropriate non-dusty
ground cover. Any work on the building or grounds which may give rise to dust is done when
children are not at the centre.

Separate toys are maintained for outdoor and indoor use. If indoor toys are used outside they are
thoroughly cleaned with warm soapy water before being brought inside.

Preventing burns/electric shocks
All room heaters are fitted on walls close to ceiling height to ensure they remain out of children’s

All plug sockets are fitted with childproof covers.

All electrical equipment is kept out of children’s reach. The tape player and listening post when
used are closely supervised by staff. Staff ensure that all electrical cords are wound up so that no
part is hanging and within children’s reach.

All hot water taps in children’s wash basins are fitted with approved temperature regulators.

Staff always places their hot drinks at a height of at least five feet to ensure they are beyond
children’s reach.

Green Policy
Learning about recycling in an important part of our care of the environment program. Children
are encouraged to use separate bins provided for paper and rubbish disposal.

To maintain a high standard of cleanliness and hygiene in the centre to minimise the spread of

All toys in centre are washable. Children are asked to keep personal non- - washable toys in their
lockers. Any toys that have been mouthed during the day are separated, washed in warm soapy
water, and dried before being used again. All toys are disinfected twice yearly, or more frequently
if need be.

Toilet floor and seats are wiped with disinfectant twice during the day (after morning tea and
lunch) and as necessary.

Children’s lockers are wiped monthly with warm soapy water or as necessary.

Children’s beds are disinfected between groups (each Tuesday and Friday).

Children’s linen is sent home weekly to be washed. Preschool’s spare clothes or sheets if used
by children are sent home with them to be washed. Any children’s clothes or linen contaminated
with urine, vomit, faeces or blood are placed in a sealed plastic bag and given to parents to be

Tea towels, dish-clothes and other centre linen is washed after being used for the day. Kindy
spare hats are washed weekly. Children’s dress-up clothes are washed after being used for the

Rubbish bins with lids are placed in the playroom, children and staff toilets, playground, kitchen,
and office. All bins are plastic lined, and are emptied
and wiped with disinfectant daily.

The sandpit is kept securely covered when not being used to prevent contamination by
cats. To disinfect a sandpit contaminated with urine, faeces, vomit, blood or other body

•     Remove contaminated sand
•     Disinfect the sandpit with bleach solution, by sprinkling it on the sand with a watering can
      and then rake the area.
•     A cleaner is employed for 1 hour daily to clean the centre thoroughly.


•   To foster behaviour based on self-control and an understanding of the rights, needs and
    feelings of others.
•   To help children develop safe and appropriate ways of interacting with others and the
•   To establish strategies that can be used consistently by staff to prevent undesirable
    behaviour, while maintaining and developing children’s self- esteem.

Preventing inappropriate behaviour

To prevent the occurrence of negative behaviour staff will:
"     Establish simple rules for appropriate behaviour if possible with children’s involvement.
"     Three simple rules of :
      1. Be kind
      2. Be safe
      3. Take care of our school
"     Consistently repeat and model rules to establish them as routines.
"     Explain rules for acceptable behaviour to children in terms of empathising with other
      children and respecting their rights.
"     Carefully plan the environment by providing an adequate number of interesting and
      developmentally appropriate experiences with a balance of active and quiet play.
"     Supervise children well so that staff can intervene before conflict or inappropriate
      behaviour arises.
"     Give children realistic behaviour choices and follow through with them.

Positive Reinforcement:

To encourage appropriate behaviour and positively deal with inappropriate behaviour staff will:
"     Consistently praise desirable and appropriate behaviour, and not take it for granted.
"     Redirect unacceptable behaviour to an acceptable alternative by involving the child in a
      different experience.
"     Acknowledge and accept the child’s feelings of anger, frustration or hurt. Encourage the
      child to express these feelings in words rather than actions.
"     Focus on the behaviour rather than the child when reprimanding eg. “That (the behaviour)
      is annoying” rather than “you are an annoying child”.
"     Avoid the use of negative phrases when directing children to avoid sounding restrictive and
      to facilitate children’s understanding of directions eg. “Please walk inside” rather than
      “Don’t run”
"     Take care when disciplining to always uphold children’s self esteem.

Rewards used for reinforcing appropriate behaviour are-
• Praise and encouragement.
• Privileges such as being allowed to choose an activity, being leader for a particular game etc.
• Stamps and merit stickers are used ONLY for children with special needs who may need
   constant and tangible reinforcement for appropriate behaviour and only in consultation with
   supporting agencies, eg. Kogarah Diagnostic Services.

Food is NEVER used as a reward.

The impact of inappropriate behaviour:

•   Logically related to the inappropriate behaviour eg. “You broke L’s building, now you must
    help build it back”
•   Consistency in following through is paramount so that children can predict the impact their
    behaviour will have.

Physical punishment or withdrawal of food is NEVER used as a consequence for
inappropriate behaviour.

Consistency: To ensure that expectations for appropriate behaviour and management strategies
are consistent among all staff, these issues are discussed frequently in staff meetings. All staff
(including casual staff) are given a copy of the behaviour management policy.

Consistent discipline steps.
Staff consistently follow these steps when negative behaviour occurs.

(1) Using proximity control - which is remaining close to children who are likely to engage in
    inappropriate behaviour.
(2) Ignoring the child engaged in inappropriate, attention seeking behaviour and simultaneously
    praising correct behaviour in other children eg. “Thank you for sitting and listening so well”
(3) Directing a non-verbal reminder such as a look of displeasure, gentle touch etc. to the child.
(4) Redirecting the child to the appropriate behaviour- If at group time ask a question relating to
    the story (be careful not to reinforce inappropriate behaviour by giving a “turn’), ask child to
    engage in an another activity.
(5) Request child to perform the appropriate behaviour eg. “please stop throwing the books”
(6) Refer to Rules and explain how the inappropriate behaviour infringes on the right of others-
    “our rule is that we take care of our school…that means our books too…if the books are
    thrown they will break and that means nobody can read them”
(7) State the logical consequences of the misbehaviour- “Now you must arrange the books on
    the shelf”.
(8) If the child does not respond to the above steps and continues the inappropriate behaviour,
    or is being violent, the child is removed from the immediate situation by another staff member
    for a ‘time-out’ period as explained above to give the child a chance to calm down. The staff
    member talks to the child only after the child is calm.
(9) Discuss the consequences calmly - Eg. “When you talk loudly you disturb all the other
    children. Because you couldn’t stop talking loudly you missed out on a great story. Would you
    like to go back now and hear the end”.

Please note - The order of these steps varies according to the situation and behaviour eg. If a
child was hurt or distressed as a result of the inappropriate behaviour, this is not being ignored.

All instances of inappropriate behaviour leading to cool-off period for the child, or persistent
misbehaviour, are reported to parents.

Persistent unacceptable behaviour is dealt with in the following manner -
(1) The child’s behaviour is recorded, dated and initialled by staff members involved.
(2) The staff team meet to discuss the unacceptable behaviour and to develop a management
    plan to meet the child’s individual needs.
(3) The parents of the child are invited for a discussion with the child’s teacher. An effort is made
    to establish consistent behaviour management strategies between home and school, so that
    both environments support the child.

(4) If necessary, the preschool will contact appropriate support services/ or professionals for
    further guidance/assessment.

Any action is taken with parents’ approval.

Bathing Policy.
To ensure the health and safety of children who may require bathing.


In the event that a child may require bathing, for example, due to excessive diarrhoea, vomiting

Staff will ensure that:

1. The child will be re assured and discreetly escorted by two staff members to the bathroom.

2. The child must never be left unattended.

3. Two staff members will always remain with the child in the bathroom.

4. The child is bathed as quickly as possible and dressed appropriately.

5. Appropriate follow-up procedures may be required depending on circumstance. (See related
policies eg. Medical care policies).

6. Parent/s are notified of reason for bathing.


Afterwards one staff member will thoroughly disinfect bathing area in order to circumvent any
possible cross infection.


Staff are ONLY responsible for children once their parents/custodians have
brought them into the centre and notified staff that they have arrived. Therefore,
we ask that each child be brought to greet/farewell staff upon arriving or
departing from the centre. CHILDREN MUST NEVER BE LEFT AT THE

Signing in/out

For every day that children attend the centre, their parents/guardians need to
sign them in upon arrival and out upon departure. THIS IS AN IMPORTANT
LEGAL REQUIREMENT. Parents must inform any persons, they authorise to
bring or collect their child from the centre, about this requirement.


Our preschool program commences at 9AM please ensure that children are at
school by this time.

Releasing Children from the Centre
Children are allowed to leave the centre only with their parents/custodians or any persons
authorised in writing by their parents/custodians. This written authority must include information
on the name, address, phone number and relationship to the child of the person authorised to
collect the child.

NO child will be permitted to leave the centre with any person
under the age of 18 years of age.
Both parents have equal access to their child at the centre unless a court order specifying
otherwise is provided to the centre. Any such restriction on accessing a child must also be clearly
written on the child’s enrolment form. The centre keeps copies of any relevant court orders on the
child’s file.
A child will not be released to a NON custodial parent without a lifting of the court order.

Discussion about any court orders takes place between the centre director and the child’s
parent/custodian to determine the necessary course of action. All staff are briefed about this.

Parents/custodians must keep the centre informed if the custody/access arrangements for their
children change.

Late Parents

If a child is not collected from the centre 15 minutes after closing time (5.30 p.m.),
the following procedure will be followed -
1) Staff on duty will contact parents on all given contact numbers.

2) Upon failure to contact parents, staff will try to contact the emergency contacts listed in the
   enrolment form.
3) Upon failure to establish contact with parents & emergency contacts, one hour after closing
   time, staff will contact the Child Protection & Family Crisis Service on 1800 066 777 and also
   contact the authorised supervisor.

If a child is not going to attend the centre for the day, their families are asked to ring and notify the
centre between 7.30 and 9 am.


To establish clear procedures for the administration of medication at the centre, to ensure
compliance with the NSW Children’s Services Regulations and to ensure children’s well being.

Medication administered at home:

The centre director must be informed of any medication being administered to children at home.
Medication can affect children’s appetite, need for rest, and their behaviour at preschool. We may
need to make special arrangements in our routine for such children, give them additional attention
or closely monitor them for possible side effects, which makes it important that we know of
medication children have taken at home.

Medications Administered at the Centre

All medication to be administered at the centre must be supplied in its original container with
clearly readable manufacturer instructions in English regarding its use, and should be within its
expiry date.

Prescribed medication

Any medication prescribed by the doctor is administered at preschool only if it has the printed
pharmacy label clearly showing the child’s name, a recent prescription date and doctor’s
instructions regarding its administration.

Non-prescription medication other than Paracetamol

We administer non-prescription medications (except Paracetamol) with parent’s written
instructions, ONLY if they are supported by the doctor’s written instructions specifying the reason,
dosage and times medication is to be administered to the child.


•   For Paracetamol, staff will give ONE dose on the parent’s written
    instructions. Further doses will only be given if parent’s written
    instructions are supported by the doctor’s written instructions
    specifying the reason, dosage and times Paracetamol is to be
    administered to the child. ‘Long term medication’ instructions are not
    accepted for administering Paracetamol.
•   Dosage of Paracetamol administered to children at the centre will be
    less than or equal to that specified on the container, or as specified in
    the doctor’s written instructions.
•   Staff will only administer Paracetamol to a child if her/his temperature
    exceeds 38 degree Celsius, unless written instructions advising
    otherwise are received from the child’s doctor.

•       Parents are asked to collect their child from the centre if their child’s
        temperature exceeds 37.5 degree Celsius and the child is teary, tired or
        appears unwell, even if Paracetamol has been administered to the child.

Emergency medication:

•       One dose of Paracetamol can be administered at the centre as an
        emergency measure ONLY if parents have completed and signed the
        “Permission for the Emergency Administration of Medication”. The
        procedure described on the form is followed when staff administers
        these medications in an emergency.

•       *** All children, including those on medication, are subject to the
        centre’s Exclusion policy. As recommended by the National Health and
        Medical Research Council (NHMRC), physically unwell children should
        not be sent to the centre even if they are not contagious, to ensure they
        get adequate rest to recover.

•       *** The director will clarify any medication or health related issue with
        the Public Health Unit or other appropriate authority, if in doubt about
        either the parent’s or doctor’s instructions regarding administration of
        medication. The director’s decision after this advice has been sought
        will be final.

Short Term Medication Procedure

•    In order for staff to administer medication, parents or other persons
     responsible for the child must:
    " Notify staff that the child requires medication.
    " Fully complete ‘Authority to Administer Medication Form’ for each day
      that staff need to administer medication to their child.
    " Place medication in locked medicine box in refrigerator
    " Read and sign the ‘Authority to Administer Medication Form’ when
      collecting child to ensure medication was administered and collect
      medication from locked medicine box.

•    Staff are responsible for:
    "  signing the ‘Authority to Administer Medication Form’ after accurately
      recording time and dose of medication administered
    " Having dosage and administration witnessed and signed by another
      staff member.
    " Record any spill, reaction or refusal to take medication on the form.
    " Ensure medicine is replaced in locked medicine box.
    " Convey any concerns regarding the administration of medication to

•   Child’s Full Name:______________________________________________________
•   Date:_______________________________________________________________
•   Name of Medication:____________________________________________________
•   Time medication was last given to child:______________________________________
•   Dosage to be given:____________________________________
•   Time to be given:_____________________________________
•   Parent’s full name and signature Authorisation (am):_____________________________
•   Dosage administered by:
•   (full name)__________________________(signature)______________________
•    Dosage checked by:
•   (full name)__________________________(signature)__________________________
•   Time given:____________________________________________________________
•   Parent Signature (after checking administration):________________________________
       •   Long Term Medication Procedure
       •   In cases where a child has a medical condition that requires long term
           medication (eg. epilepsy, diabetics, asthma) the following guidelines
           must be followed.
       •   Parents must provide a health management plan designed by the child’s
           doctor. Centre staff must be informed of reviews to this plan when they
           occur and /or written updates must be provided every three months.
       •   Staff need to follow the same procedure as the ‘short term medication
           procedure’ when administering the medication.
       •   Parents must read and sign this record daily to check medication was
           correctly administered.
       •   Even for long term medications, parents need to give the medication to
           staff each day it has to be administered, and collect it at the end of the
       •   If a child does not respond to medication administered at the centre the
           director will contact the child’s parents / custodian and ask them to collect the
           child from the centre, or may seek emergency medical assistance, depending
           on the urgency of the situation.
       **This policy has been formulated in consultation with the South Eastern Sydney Public Health

To ensure that an unwell child is noticed and cared for swiftly and appropriate action is taken to
prevent the spread of infection.

All staff are alert to an unwell child as indicated by the following symptoms:

  "    vomiting or repeated diarrhoea
  "    looking tired, flushed and feeling hot to touch
  "    being irritable and teary
  "    losing appetite
  "    complaining of a severe pain
  "    feeling cold and looking pale
  "    having a persistent low cough, wheezing, or gasping for breath
  "    having infrequent and painful urinating
  "    not being their ‘usual’ self

Management of unwell children includes
Staff closely monitor the child’s behaviour and temperature.

The Director contacts the child’s parents and asks them to collect their child from the centre if -
  " the child vomits or has diarrhoea more than two times,
  " the child is in severe pain and is very distressed and uncomfortable
  " the child has a temperature of more than 37.5 degrees Celsius and is tired, listless, irritable
    and appears unwell
  " Any other undiagnosed condition where the child is not her/his usual self, is non-
    interactive, is distressed and not easily comforted, and seems unwell.

In such a situation families need to collect their child from the centre within a reasonable
time frame.
Collecting their child from the centre ensures that the sick child is able to get medical attention
and necessary rest, which cannot be adequately provided at the centre.

The emergency contacts listed on children’s enrolment forms are asked to collect the child if their
parents cannot be contacted.

Staff separate the unwell child from other children till the child is collected from the centre, but the
child will always remain under adult supervision.

***If a child has a fit or convulsion, vomits green fluid, has persistent high fever inspite of
measures to control it, or has difficulty breathing and turns pale or blue, first aid is administered
and emergency medical help is sought. The child’s parents are informed as soon as possible.

All occurrences of illness are recorded in the ‘Accident/Illness form’, signed by staff and parents
and maintained on the child’s file.

Management of fever:

As advised by the Sydney Children’s Hospital a temperature of 37.5 degree
Celsius or more when measured under the arm, is abnormal and
considered to be a fever. It indicates that the body is fighting an infection.
Therefore a child who has a temperature of more than 37.5 degree Celsius
and appears unwell, needs adequate rest in combination with measures to
control the temperature.

Management of fever (temperature of more than 37.5 degree Celsius)
includes -
  "    Staff remove or loosen the child’s clothing, and place the child in a cool place away from
      other children.
  "    If the child’s temperature exceeds 38.5 degree Celsius, staff will administer Paracetamol
      after gaining permission from parent.***
  "    Cross check will take place to ensure that written permission in the ‘Permission for
      Emergency Administration of Medication’ has been granted.
  "    Dosage administered will be as specified by the parent in the ‘Permission for Emergency
      Administration of Medication’.
  "    A medication record will be completed for the Paracetamol administered and the parent will
      be asked to sign the record when they arrive at the centre.

***Please note The parents/emergency contacts are contacted for verbal permission prior to
Paracetamol being administered at the centre, and need to come and collect their child from the
centre as soon as possible.

Asthma management
If a child shows the symptoms of an asthmatic attack at the centre (child is inactive, has
persistent hollow coughing, wheezing and short gasping breaths, feels cold and looks pale) staff:
    " calm the child
    " loosen any restricting clothing and
    " Comfortably seat the child.
    " Parents will be contacted
    " If the episode is severe emergency services will be notified.

**This policy has been formulated in consultation with the South Eastern Sydney Public Health


Our Early Childhood Education Program is committed to multicultural education. This means we
share a commitment to human rights, dignity of the individual and social justice.


We strive to create a program that truly reflects the lives of our children, families, staff and
community. By recognising the impact culture plays on families, we will make every effort to
provide culturally responsive care by affirming human differences and the right of people to make
choices about their own lifestyle. We seek to recognise, appreciate, and respect the uniqueness
of each child.


We will:
           *Recognise the beauty, value and contribution of each child.
           *Foster high self-esteem and positive self-concept in children.
           *Teach children about their own culture.
           *Introduce children to other cultures.
           *Provide children with positive experiences exploring similarities and differences.
           *Encourage children to respect other cultures.
           *Increase children's ability to talk to and play with people from other cultures.
           *Help children to be group members.
           *Talk about racism and current events regularly with children.
           *Help children live happily and cooperatively in a diverse world.
           *Help children notice and do something about unfair behaviour and events.
           *Encourage parents with cultural skills to share these in the Preschool Program.
           *Continually evaluate needs of children from differing cultures to ensure their particular
           needs are being met.
           *Communicate to parents regularly as a link between home and Preschool for the child.

The Centre will attempt to provide children and their families with a positive appreciation of
Aboriginal culture as it exists in Australia today.

This will be conducted through books, music, crafts, singing, posters, dance etc.
•   Also gaining correct information about Aboriginal society will be a priority.
•   Such information will be gained from Aboriginal people, the Aboriginal
    Resource Centre and from the Technical and Further Education Child Care
    Unit, which has developed appropriate curricula concerning Aboriginal

•   The program in the Centre will reflect an attitude of respect for Aboriginal

•   Parents of Aboriginal children attending the Centre, will be invited to give
    advice to the staff about appropriate programs.
Parents from diverse cultural backgrounds are encouraged to share their child rearing practices.

Nut Free Policy

To provide a safe and healthy environment for all children within our care. Our
centre will adopt a “nut free policy” in order to minimise the risk of a child with
severe allergy having an anaphylactic reaction at the centre.


The “Nut Free Policy” applies to all children and families attending Ocean Street
Kindergarten effective immediately.

NO NUT products will be sent, consumed or purchased for use within the centre.
Please be aware that this includes:

* Peanut butter on sandwiches or within snack foods such as biscuit dippers.
* Nutella or nutella products
*Other obvious nut products including museli bars or loose nuts.

If a child is sent along with these foods we will be unable to let them consume
these while at the centre.

Please remember that even trace amounts of nut substances can be potentially
life threatening for an allergic child. We need to work together to ensure that our
centre environment is a safe place for every child in attendance.

Parent Responsibilities:

You need to notify the staff of our service if your child is at risk of an anaphylactic
reaction either at the time of enrolment or as soon after a diagnosis is made. As
with other health conditions, we will provide support to assist you in the
management of your child’s health. For this support to be effective it is important
* A partnership is established between parents and the centre to share
information and clarify expectations.
* An agreed emergency response strategy is developed
* Every effort is made to minimise the exposure of children at risk top an allergic
reaction to known triggers within the school environment.

If your child has been identified of being at risk of an allergic or anaphylactic
reaction we will seek your assistance to:

* Develop an individual health care plan

* Complete documentation in relation to the administration of medication
* Supply the centre with written confirmation of food items that can be consumed
* Develop alternative arrangements for your child in the case of special
occasions. Ie. Children’s birthday parties.
* Obtain photographs of your child to be attached to the health care plan.

For further information about this policy please feel free to talk to any staff
Information presented in this policy has been soured from a recent seminar
presented by the Sydney Children’s Hospital- Randwick.

To ensure that children learn about and develop nutritious eating habits at preschool.

Regarding food provided to children by their families during their time at the centre:

Upon enrolment, families are given clear guidelines in the Parent Handbook about both suitable
and unsuitable foods and drinks to pack for their children. These guidelines incorporate
recommendations by nutritionists from the Southern Sydney Health Promotion Unit.

Children are NOT allowed to consume chocolates, lollies, chips or soft drinks during their time at
the centre.

Through the centre’s Parent Library families have ready access to books on children’s nutrition
and recipe books for nutritious foods for children’s preschool lunches.

Regarding food provided by the centre:

The centre provides only nutritious foods for children’s breakfast, afternoon tea, to supplement
children’s lunches or during cooking activities. Foods high in sugar such as cakes, lollies are
given to children only on special celebrations.

Menus for breakfast and afternoon tea are displayed for families two weeks in advance so
families can inform us if they feel any of the foods on the menu are inappropriate for their child.
Families need to keep us informed of any FOOD ALLERGIES OR SPECAIL DIETARY
REQUIREMENTS their child has. An opportunity to do this is provided on our enrolment form.
Staff, take note of any food allergies/special dietary requirements children have or any religious
requirements for food noted on children’s enrolment forms, when providing food.

Nuts or any nut products are not permitted in our centre.

In general:

Food is never used as a reward and its withdrawal is never used as punishment at the centre.

Staff help make meal times pleasant occasions by sitting and conversing with children while
supervising children’s eating at the same time. Staff report to families any changes in a child’s
eating behaviour such as poor appetite.

The centre’s curriculum includes discussions, stories and cooking activities to make children
aware of-
•    different kinds of foods and their relation to nutrition and healthy growth
•    cultural differences in food
•    Food contamination and good hygiene practices related to eating food.

Children’s access to drinks
Families need to ensure that their children have a drink bottle clearly labelled with their name.
The centre has clean spare drink bottles or cups for children who forget to bring their drink and
supplements children’s own drinks with either full cream milk or water.

To ensure that children can easily access their drinks at all times; children’s drink bottles are kept
safely in each child’s locker. Children’s drinks are taken on any excursion with them.

To give children and families an opportunity to familiarise with the centre
To allow the centre to record relevant information about each child, complete the enrolment
procedures, and collect the starting fee of two weeks.


All families are invited, by appointment, to spend a morning at the centre before their children
start at the centre. Children cannot be left at the centre unaccompanied by their
parents/guardians during this orientation visit.

During this visit a staff member will show the family around the centre, and complete all the
relevant enrolment procedures using the ‘Enrolment Checklist’.

Additionally an information morning is held on a Saturday morning in November/December to
give all newly enrolled children and families and staff a chance to meet each other, and to provide
essential information about the centre to families.


To ensure appropriate care, safety and education of children by maintaining up-to-date personal,
health and developmental records on them, and to comply with the NSW Department of
Community Services’ and the Commonwealth of Australia’s requirements regarding maintenance
of records.

Information maintained on enrolment form

The following information is kept on each child enrolment form -

"      Name, address, date of birth (evidenced by copy of birth certificate), date of enrolment,
       ethnicity, religion, primary language spoken at home, home and business phone numbers
       of parents or guardians, place of work of parents.
"      Name, address, phone number, and relationship to child of emergency contacts, and of
       persons authorised to collect child from the centre.
"      Any restrictions on access to child by a parent/s - this will include photocopies of relevant
       court orders.
"      Other information relevant to caring for child such as special cultural or religious
       requirements, child’s resting, eating and toileting requirements, any fears, dislikes, likes or
       special interests of child, parents concerns/goals in terms of child’s development.

Health information maintained includes-

"      immunisation records
"      allergies
"      past significant illnesses, injuries or operations
"      particular physical or behavioural disabilities
"      name and phone number of family doctor
"      details of any long term medication child is on
"      a management plan for any chronic illness, including ‘Long Term Medication Authority’

Families must ensure the enrolment form is updated by informing us of changes in any of the
above information.

Consent forms – Health
On enrolment families are asked to sign the following consent forms, which are maintained at the
centre at all times:
"     Authority to Seek Emergency Medical Attention & to administer First Aid
     (This is a condition of enrolment)
"     Permission for the emergency administration of Paracetamol.
    (Signing this is optional)
"     Permission for the application of sunscreen and adhesive plasters. (Eg. Band-aids)

Chronic illness management plans
When a child with a chronic illness such as asthma, epilepsy, migraine or diabetes enrols at the
centre, the Director and parents in consultation with the doctor/relevant health workers establish a
management plan. This plan must show details of any treatment routinely administered to the

child, and describe all medications and actions to be taken in the event of increased symptoms or
severity. This plan must be signed and endorsed by the child’s doctor, and parents.

If the plan includes the possibility of medication being administered to the child at the centre on
an ongoing basis, parents must complete a ‘Long Term Medication Authority’, which is updated
every three months.

The director ensures that all primary contact staff are informed of the plan.

Attendance records
The centre maintains attendance records, including the daily arrival and departure times, of all
enrolled children on the sign-in sheet.

Developmental records
On the basis of observations of children, and through other assessment techniques, staff
maintain records on children’s development through the year.

Children’s records are made accessible ONLY to centre staff, licensing authorities, parents and
any person/s authorised by parents. Staff maintain confidentiality of this information at all times.
For details of how records are stored refer to ‘Retention of Records’ policy.


The following staff records are maintained at the centre as required by the
Children’s Services Regulations:
"    Information on name, address, contact details, medical and emergency
     contacts for each staff
"     Copies of any relevant qualifications held by a staff member
"     Copy of any first aid certificates held
"     Daily attendance records including arrival and departure time of staff
"     Staff rosters

All other staff records are maintained by Human Resources at Council.


To ensure all children, family and staff information is maintained securely and confidentially, for
the period stipulated by the Children’s Services Regulations.
To ensure records are readily available to authorised persons as necessary

Retention of Children’s Records

For currently enrolled children, all their information except for their development records, is kept
in the filing cabinet, which is locked at the end of each day. Children’s developmental records are
kept on the centre premises in files marked ‘confidential’.

Children’s records are kept at the centre in the filing cabinet, for 1 year from when a child leaves
the centre. These records are then marked ‘confidential’, sealed and sent to council for archiving
where they are kept for a further 21 years, after which they are destroyed.

The following persons have access to children’s records-
"     primary contact staff (for currently enrolled children)
"     parents anytime upon request
"     other persons authorised by the parents in writing
"     the licensee of the centre
"     an authorised office bearer from the NSW Department of Community Services
"     Any person authorised by a court of law through a subpoena.

Retention of Other Records
"      All programs are kept at the centre for two years and then discarded.
"      Daily sign in and out sheets (for children) are kept at the centre for 1 year and then
"      Completed ‘satisfaction surveys’ are kept at the centre for 2 year and then destroyed.
"      Copies of notes and newsletters given to families are kept at the centre for 2 years and
       then discarded.
"      Copies of written communication addressed to Council and other organisations will be kept
       at the centre for years and then be discarded.
"      Staff sign-in books are kept at the centre for a minimum of five years and then sent to
       council for archiving.
"      Copies of weekly pay requisitions sent to Council can be destroyed after the end of the
       year as these are retained at Council in HR.

Copies of all correspondence with the Department of Community Services (DoCS), relating to
licensing issues will be kept at the centre for 5 years and then be sent to Council for filing. Other
correspondence with DoCS is kept at the centre for 1 year and then discarded.

Correspondence with the Department of Health and Family Services or the Family Assistance
Office, relating to the administration or payment of Childcare Assistance is kept at the centre for 5
years and then sent to Council for filing. Copies of the self-study report and accompanying
evidence given to the National Childcare Accreditation Council (NCAC) for the centre’s
accreditation is kept at the centre for 5 years and then sent to Council for filing.

Information about employed staff, including qualifications and employment records are kept at the
centre in the office filing cabinet for the term of the staff member’s employment. When a staff

member terminates employment, their records are marked ‘confidential’ and sent to the ‘ Human
Resources’ section at Council.

Council’s Community Services Working Party reports that relate to Children’s Services are kept at
the centre for 2 years before being discarded.

Information about goods ordered will be kept at the centre for 1 year and then be discarded.
Warranty information will be kept with proof of purchase for the purchase for the term of the
warranty and will then be discarded. Information about leased goods will be kept at the centre for
the term of the lease and will then be discarded.


In Ocean Street Kindergarten’s programs, each child’s growth and development
is nurtured individually, in small groups, with a number of carers and with close
liaison with the family. On school entry, they become part of a larger community
with a much higher ration of children to adults and less frequency in family
contact. Transition to another early childhood setting or school can cause anxiety
especially those with special needs.


To promote a positive start to school or to other early childhood service, for all
young children through a supportive transition program.


For Children:

•   To foster children’s coping abilities, the self esteem of all children is enhanced
    through attainment of development skills, successful social interactions with
    peers and adults, opportunities to make decisions and to contribute to the

•   Discussion is promoted and questions answered regarding school or other
    organisation as relevant.

•   Visits to school or other organisations are encouraged and may be facilitated
    by staff.

•   For children with special rights, who are going to school, an Early Learning
    Support Team is formed including the family, Child care staff, Department of
    education staff, therapists and Special Educators.

For Staff:

•   Staff provide a program which ensures that children’s all round development
    is age appropriate for school entry.

•   Staff consult with individual families regarding the school community or other

•     If there are any difficulties with a child’s development, staff discusses with the
      family and seeks outside assistance where necessary.

•     Staff build relationships with local schools and other organisations.

•     Staff obtain information from the Department of Education regarding
      Transition to school for children with special learning needs.

For Parents:

Parents are encouraged to talk with their child and answer questions regarding
school or other relevant organisations.

Parents are encouraged to visit their school or other organisation, to meet the
Principal and ask questions.

Parents are encouraged to take their child to any transition visits planned by the
school or organisation.

Parents are provided with information regarding school readiness.

Parents of children with disabilities or delays are supported in being part of the
Early Learning Support Team and empowered to make choices regarding school

To promote among children, staff and families, habits that help reduce the level of exposure to
the harmful ultraviolet rays of the sun.


To minimise exposure to ultraviolet rays of the sun-

"      Outdoor activities are set up in shaded areas wherever possible.
"      In summer (October -December) and (January-March) outdoor experiences are
       programmed for early mornings. Children are not taken for outdoor play between 11am and
       2pm during the summer months.

To ensure children’s skin is protected from the sun-

"      When playing outdoors, children always wear hats that protect the face, neck and ears
       from the sun. Children are not allowed to play outdoors without hats.
"      Staff provide appropriate role models by also wearing hats when outdoors.
"      The centre provides spare hats for children who forget to bring their own hats to kindy.
       Kindy hats are washed after the child’s week is over, ie Tuesday for Monday / Tuesday
       children and Friday for other children.
"      Sunscreen is applied to each child on the face and exposed areas of the arms and legs
       before playing outdoors. The brand & strength of sunscreen used at the centre is specified
       to families & parents need to sign a written permission note before sunscreen can be
       applied to their child at the centre.

To help children and families learn about skin protection and make responsible decisions
regarding it-

"     The centre incorporates sun and skin protection awareness into the teaching program.
Information regarding skin protection is available to parents via the parent library.

To ensure the safety and well being of children enrolled at the centre, and to prevent the
occurrence of inappropriate behaviour.
To clarify staff and parent responsibilities regarding supervision of children when at the centre.


ONLY primary contact staff are responsible for supervision of children enrolled at the centre.
Volunteers, students and visitors are NOT responsible for supervision of children enrolled at the

A minimum ratio of 1 primary contact staff for every 10 children at the centre is maintained at all
times. At least two staff members in view of each other are present with the children. All staff
breaks are rostered during the children’s lunch and rest times, to allow adequate supervision
during active parts of the day.

When supervising, staff are positioned so that all play areas are in their view. During outdoor play
staff closely supervise children on climbing equipment, obstacle courses and swings.

If a staff member needs to be temporarily relieved of supervision duties for any reason, they must
inform other supervising staff about their whereabouts and when they will be back, before leaving
the room. Another staff member must temporarily take over their supervision duties during this

Staff are not to perform any other duties when supervising children which may interfere with
effective supervision. Supervising staff will actively interact with children to facilitate their play,
extend their learning and model appropriate skills.

Staff will ensure that children are only allowed to leave the centre with their parents or with
persons authorised, in writing, to collect them.

Parents are responsible for supervising their children when they are present at the centre and for
supervising siblings or any other children not enrolled at the centre who may be accompanying


To ensure the health and welfare of children, by ensuring the
centre staff report without delay any suspected incidences of
child abuse/neglect to the Department of Community Services
for further investigation.
Definition of child abuse under the Children (Care and Protection) Act is
"   Assault (including sexual assault) of a child
"   Ill treatment or neglect of a child, or
"   Exposing or subjecting a child to behaviour that psychologically harms the child


" All staff will complete in-service training regarding
  child/abuse neglect and will keep up to date with information
  on the subject from the NSW Child Protection Council and
  NSW Department of Community Services
"   Staff will be familiar with the indicators of physical, emotional, sexual abuse and neglect in
"   Staff will be alert to any sudden changes in behaviour and the presence of any of these
    indicators in children in their care

If the suspected abuse is happening outside the centre
"    If staff suspect abuse/neglect they will discuss the case with the director and other staff and
     notify the DoCs on 13 3627 of the suspected abuse/neglect
" The notification can be made by director or by the staff member who primarily suspected the
" All notifications made by the centre are confidential and will NOT be discussed with any
     person/s except primary contact centre staff or officials from the Police or Department of
     Community Services
" Any person wishing to inquire about the notification who is not primary contact staff or from
     the Police or Department of Community Services, will be directed to the centre director.
     Another staff member will remain present with the Director during this interview
" Staff will fully co-operate with officials from the Department of Community Services or Police
     investigating the alleged abuse/neglect
If a staff member feels something is wrong but is doubtful about abuse/neglect occurring to the
child, staff will discuss the case with the Director and other staff in contact with the child and keep
a written record of relevant observations as a basis for decision making about notification.

    Procedures for handling allegations/convictions of abuse against centre staff

    Procedures for ensuring that Kogarah Council’s General Manager is made aware of
    any allegations/convictions of child abuse/neglect made against current/prospective
    staff in Council’s children’s services

    •  A police check will be conducted prior to employment for all staff (including relief staff)
       recruited after January 2000
    • Employees must self-report any past allegations/convictions of child abuse/neglect
       against them to the centre director/General Manager
    • Staff/families must notify the centre Director (or Kogarah Council’s Community Services
       Manager if the allegations involve the centre Director) of any alleged misconduct by staff
       member/s constituting or involving child abuse/neglect of which they become aware
    • This notification should be made in writing and should: - clearly identify the person/s who
       is the subject of the investigation, detail specific conduct or pattern of behaviour that
       indicates abuse. The person making this notification cannot be prosecuted for
**The Centre Director or Community Services Manager must immediately notify the General
Manager in writing about all allegations of this nature they receive.

Investigation of the alleged abuse/neglect

•   The General Manager will investigate all allegations received by any of the above means
•   If the alleged misconduct happened before the employee commenced work at the centre –
    the General Manager may seek further information about the allegation from the
    employer/head of agency with whom the allegation was made and/or from the records of the
    DOCS or Police investigation on the employee. The employee’s commencement in the
    centre will be suspended until Council’s investigation is complete. The employee will
    commence employment only if the allegation is found to be clearly unsubstantiated/wrong.
•   If a current employee of the centre is alleged of conduct involving/constituting child
    abuse/neglect in the centre – the general manager will seek the Department of Community
    Services’ advice regarding the nature of the investigation the allegation warrants. DOCS may
    conduct the investigation. If DOCS considers that the allegation does not warrant their
    investigations, the General Manager will ask the staff member to present their case in writing.
    The General Manager will then decide if it is necessary to initiate disciplinary procedures
    against the employee. The employee/s alleged of misconduct will be informed about the
    allegation, be asked to present their case in writing, and will be informed about the progress
    of the investigation and its result. As far as possible, the identity of the person/s who are the
    subject of the investigation will be kept confidential. If it is considered necessary for the
    employee to remain absent from work till the investigation is complete, the employee will be
    granted leave without pay from work.

Result of the investigation

•   Regardless of the outcome of the investigation, the General Manager will formally notify the
    person against whom the allegation has been made
•   If the allegation is found to be clearly unsubstantiated or wrong the General Manager will
    formally inform the employee and the person making the allegation
•   If the Department of Community Services does not have sufficient evidence to prosecute or if
    the allegations are not proven to criminal standards in court, but the investigations reveal that
    abuse/neglect has occurred, the General Manager will seek the records of the interview
    made during the DOCS or Police investigation or the court transcripts. These will be
    analysed by the General Manager and Human Resources Manager in consultation with the
    centre director (or Acting Director if the Director has been alleged) and disciplinary procedure
    will be initiated which may result in termination of employment.
•   If allegations against an employee lead to criminal convictions in court, their employment at
    the centre will be terminated.

Responsibility in notifying allegations to the NSW Ombudsman

•   Within 30 days of becoming aware of an allegation against a current employee the
    General Manager must notify the NSW Ombudsman office of –
•   The allegation/s
•   The investigation following the allegation
•   The action taken as a result of the investigation
•   Using the “Child Protection Notification Form”

NSW Ombudsman office can be contacted on (02) 9286 1000
**All allegations, however minor, must be notified to the Ombudsman’s office
**Under the Ombudsman Amendment (Child Protection and Community Services Act) 1998 the
NSW Ombudsman is responsible for overseeing and monitoring the handling of child abuse
allegations and convictions against employees of certain agencies including child care centres.

To provide meaningful work experience to students & volunteers in a variety of roles, for the
benefit of volunteers and the service.

Students are to undertake requirements and duties outlined by their own educational institution,
ie. University, TAFE or High School.

Only volunteers over the age of 16 are employed at the centre. Volunteers are only employed for
a maximum of 16 hours per week.

Volunteers are placed in support roles only. They are not referred to or placed in a position where
they replace a paid staff member. For work experience volunteers are able to undertake a small
part (1 or 2 tasks) of the paid worker’s job.

This NEVER includes volunteers and students being left in sole supervision of the children.

All volunteers are given a copy of, and asked to read the -
  " Centre staff handbook
  " Information booklet on safe manual handling
  " A copy of the centre’s ‘Volunteer policy’
  " The Children’s Services Regulations code of ethics and the AECA code of ethics
  " The centre’s policy booklet and an hour at the centre prior to starting to read the policies

Before starting at the centre all volunteers must fill in-
 " the centre’s ‘staff information sheet’
 " the ‘confidentiality’ statement
 " the agreement to abide by centre policies
 " prohibited person’s declaration

Volunteers are placed in a clearly delineated position so they are never in a position that could be
a source of dispute with other staff.

Volunteer work is entirely a matter of personal choice, free from any coercion. Volunteering at the
centre is not connected to the receipt of any social security benefits, as a pre-condition of paid
work, or as a required part of a rehabilitation process.


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