Shopping Cart Tutorial
Shared by: hijuney9
Shopping Cart Tutorial Admin Interface http://forstallart.com/shop/admin/index.php - - Username = forstalladmin - Password = 1forstall2admin ZEN CART ADMINISTRATION Zen Cart is the shopping cart software used to manage your shopping cart and online orders. Zen Cart has many features, but we will only cover the basics of products and order management in this tutorial. NMD, Inc has already setup the configuration options for the shopping cart setup including shipping, payment processing and layout. TIPS AND TRICKS - Clicking the Forstall Art logo at anytime in the shopping administration takes you to its home page, pictured above. - To view the front end (what viewers see) of the shopping cart, you can click on the Online Catalog link appearing in the top right corner. - The shopping admin home page displays information that is important to you. Here you will find statistics, on-going or expired sales, new customers, and new orders. MANAGING PRODUCTS All of the tools for adding, editing, and deleting products can be found under the heading of ‘Catalog’. Here you can control the attributes and options for your products. See image below. - The products are stored in categories and subcategories. Categories are Paints, Brushes, Drawing Supplies, & Furniture. Note: The admin interface does allow you to add more categories and subcategories, but due to the specialized scripting for your site, adding additional categories and subcategories will not be displayed on the site. The product categories are displayed below. - - The Subcategories for Paint are Oil – Professional Grade, Oil – Student Grade, Oil – Paintsticks, Oil – Watesoluble Pro Grade, Oil Watersoluble Student Grade, Acrylic – Professional Grade, Acrylic – Student Grade, Watercolor – Professional Grade, Water – Student Grade, Gouache – Professional Grade - The Subcategories for Brushes are Oil Brushes, Acrylic Brushes, and Watercolor Brushes - The Subcategories for Drawing Supplies are Pastels – Soft, Pastels – Hard, Pastels – Pencils, Pastels – Oil - The Subcategories for Furniture are Tables and Easels ADDING PRODUCTS Click on a Category and Subcategory that you want your new product to be associated with. In this example we will add a Permalba Oil Professional Paint. After you click on the category Paint, then the subcategory Oil – Professional Graade click on the ‘new product’ button. The following fields need to be modified: - Products Manufacturer: Manufacturer of the product o If manufacturer is not listed see the section labeled New Manufacturer. - Products Name: The name of the product - Product is priced by attributes: If the product has sizes, colors, etc… that effect the pricing of the product, select YES, otherwise select NO. - Tax Class: You must select ‘Taxable Goods’ for the cart to calculate sales tax in Louisiana. (Should default to Taxable Goods) - Products Price (Net): This is the price of the item before sales tax. o NOTE: If there are attributes associated with this products, IE paints, brushes, drawing supplies, leave BLANK. The attributes controller will set the prices for you. - Products Price (Gross): Will calculate automatically. - Products Description: Any descriptive text that goes along with the product. o To display a line break, don’t use the enter button, type <br> - Products Quantity: The number you have in stock. If you do not keep track of quantity for this product, put in a large number, because the shopping cart only displays the products that are in stock, otherwise will be marked as out of stock. - Products Model: More to help you, can be the model # from catalog. - Products Image: This should be in JPG or GIF format and no larger than 500 pixels wide or 500 pixels tall. (The shopping cart does all the rest of the resizing for you) - Product Shipping Weight: Not really necessary except for the large item like tables and easels. After you have filled those fields, click the preview button at the bottom of the page. The result should be somewhat similar to the image below. - If everything looks good, click update, otherwise click back to make changes. Now that you have uploaded your new product, you need to add attributes to the product. For instance, some products have different sizes and/or different colors. You will be at the screen below, so you click on the black ‘A’ for the newly added product. First we will select colors. Under option name, choose Colors [dropdown]. Under option values we will select the available colors. Highlight one color. Now in the Prices and Weights section, enter in the price. (Now if this product has different sizes and they are obviously different in price, put in the lowest costing amount). If there is a + in the column preceding the column where you entered the price, remove it. Click the insert button. So in this example we selected the Black color and it is priced at $15. Continue this process until all colors are finished. To add in sizes, we will do the same procedure, except for the pricing, we will add to the price instead of setting the price. So under Option Name, choose Size [Dropdown]. Under option value select the corresponding size. Now we will add to the price. Now if the is the base size, or size that is the lowest costing, you enter in nothing. Otherwise put in a + in the column preceding price. Then put in the additional cost for that product. So in this example we selected the 150 ml size and added $20.00 to the price. When finished, you can return to the products by going to Catalog Categories/Products. EDIT A PRODUCT To edit a product, go to the product listing for that category that the product is associated with. To the right of the product name, click on the green ‘e’. Edit any of the fields, click the Preview button at the bottom, and then click Update. You may also edit the attributes as well. Notice that the black A is now a light blue. Click on the A to edit the attribures. DEACTIVATING A PRODUCT There may be cases in which you may want to suspend selling a product. You can delete the product by click on the red ‘X’ associated with that product, but only if you are sure that the product is discontinued and you have no desire to use it again. Another option is to deactivate it. It is safer to do, and is easier. Where the product is listed, notice that under status heading, there are green squarish buttons. When products are entered into shopping cart, they are automatically activated. Clicking on it causes that button to turn red, essentially deactivating the product. Visitors are longer able to buy this product. But it is not deleted, and simply can be reactivated by making the button green when you are ready to do so. CROSS SELLING FEATURE (May We Also Suggest) This feature displays other products that you choose to be listed on the bottom of the page of a particular products page, displaying similar to image below. - To access this feature go to Catalog Categories/Products. - Click on the Edit link next to the product that you want to add cross sale products to. See Below. You will notice that the product’s image that you are adding this feature to is displayed up at the top. Below it is a listing of the rest of the Forstall Art products. Simply scroll through the listing, putting checkmarks in the column that is headed by ‘Cross-Sell This? ‘. You are limited to six products to be displayed. When you have checked all of the products, go back up to the top of the page and click the ‘update’ button. CUSTOMERS AND ORDERS When you first log into the Shopping Cart, you will see the latest customers added to the database as well as the latest orders. To view the orders stored in the database: - Click on the ‘Customers’ link in the top row of links and then click ‘Orders’. - - You are presented with a list of the orders in the database, the latest order placed at the top of the list. - Click on the ‘i’ to the left of the order that you want to view/edit. This will cause the ‘i’ to become a blue arrow, designating that you are editing/viewing this order. - Click on the ‘Edit’ button if you want to view the order or change the status of the order. - Click on the ‘Delete’ button if you would like to delete this order from the database. WARNING: Once an order is deleted, it cannot be recovered! - If you click on the ‘Invoice’ or ‘Packing Slip’ button, a separate browser window will open with a printable version of the order. - The Invoice page contains payment information while the Packing Slip page only contains the products ordered. It is good practice to change the status on the order once they’ve been filled. To do this, click on the ‘Edit’ button for that order. At the bottom of the page, there is a drop-down menu for status. - - Choose a status. You can choose to have this status notified to the customer by clicking the box next to Notify Customer:. By default the order status change will be emailed to the customer alerting them of the change. You can also write in a comment in the comments box above. - When you are finished, click the ‘Update’ button, and the status will be changed. MANAGE MANUFACTURERS - To add/edit the manufactures, Click on the ‘Catalogue’ link in the top row of links and then click ‘Manufacturers’. - To edit or delete an existing manufactures click on the corresponding Green E to edit and the corresponding red X to delete. - To add a new manufacturer, click on the Insert Button, located near the bottom. - Simply fill in only the field for Manufacturer’s Name o Leave the rest blank. MANAGE ATTRIBUTES (colors and sizes) - To add/edit the colors and sizes, Click on the ‘Catalogue’ link in the top row of links and then click ‘Option Value Manager’.