How to Use the Shopping Cart

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							Chicago Crime Commission             How to Use the Shopping Cart
Administrator Guide                      Last Revision: 03/07/2008




             How to Use the Shopping Cart




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Chicago Crime Commission                                                                                              How to Use the Shopping Cart
Administrator Guide                                                                                                       Last Revision: 03/07/2008



 Table of Contents

  How to Use the Shopping Cart.......................................................................................... 3

  Buy a Publication (Purchase a Product with Shipping Required) ............................................................ 5

   •     Logged User/Administrator ........................................................................................................................ 6
   •     Not-Logged/Not-User................................................................................................................................... 7


  Register for an Event (Purchase a Product with Guests) ........................................................................14

   •     Logged User/Administrator ...................................................................................................................... 15
   •     Not-Logged/Not-User................................................................................................................................. 15
   •     Guest Information Page ............................................................................................................................ 17




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Chicago Crime Commission                                                            How to Use the Shopping Cart
Administrator Guide                                                                     Last Revision: 03/07/2008



 How to Use the Shopping Cart
 The Shopping Cart section can be used by users for online purchasing of different products offered by Chicago
 Crime Commission.

 The Shopping Cart has seven steps: shopping cart, guest information, member, billing/shipping details,
 shipping options, credit card and thank you. Some of the steps can miss from the process according to the
 state of the user (logged or not logged) and the type of product (shipping required or register).

 For the logged user the missing step is related with the Member information (step 3 from the Shopping cart)
 which will be required only for not logged users.

 The Shipping options step will miss when a user will register for an event where shipping is not necessary.

 To open the Shopping Cart section, go to the left area menus of you administrator account page:




                                                 Figure 1:
                                             Shopping Cart Link

      NOTE: The steps available for the Shopping cart differ according with the user’s status (logged or not
      logged).



  .




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 Chicago Crime Commission                                                               How to Use the Shopping Cart
 Administrator Guide                                                                        Last Revision: 03/07/2008


  STEP 1.          SHOPPING CART

  The Shopping Cart contains the products you selected for purchasing from the Item List.

  You can add a product to the cart by accessing the Publications and Event sections from the top menu bar.

  If there are no products in your Shopping Cart, click the Back to item list link and you will be redirected to the
  Item List page from where you can select any available product for buying.




                                        Figure 2: Shopping Cart Contents

The page containing the available products will open. The product can be an event, a publication or any other
product-except auctions- offered by Chicago Crime Commission.




                                    Figure 3: Example of Shopping Cart Item

We will present two situations that illustrate the process:

               •    Purchase a product with shipping required;
               •    Register at an event.

  STEP 2.          GUEST INFORMATION

       NOTE: The guest information step is valid only for the Register at an event process. You can find more
       details about this process at the Register at an event section of this document.




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Chicago Crime Commission                                                            How to Use the Shopping Cart
Administrator Guide                                                                     Last Revision: 03/07/2008



Buy a Publication (Purchase a Product with Shipping Required)
   Among the shopping cart products you can find publications that offer you details on present or past criminal
   activates and how justice has been fighting against crime or illegal activities.

   For buying a publication with shipping required you need to perform the following actions from the Shipping
   Cart page:

   • Select a product from the list by clicking on it.
   • A new page allowing you to order the selected item will open. To order the publication press the order
   now link:




                            Figure 4: Purchase Product with Shipping Required

     NOTE: If you are not logged you can view only those products offered by Chicago Crime Commission
     (publications, events, auctions etc.) which you have been granted access to. The access to different
     products depends on the rights you have within the organization (member, board member or official
     member).




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Chicago Crime Commission                                                            How to Use the Shopping Cart
Administrator Guide                                                                     Last Revision: 03/07/2008


 STEP 3.       MEMBER

 A user can purchase a publication whether is logged or not to his/her Chicago Crime Commission account. If
 somebody wants to buy a publication and hasn’t got a Chicago Crime Commission account, he/she will be
 redirected to a page where he/she can set a temporary password to register for the purchase process and an
 account will be automatically created. At the end of the process the new user will receive an email containing
 his/her newly created account credentials. It is highly recommended for the user to change the temporary
 password received via email.

  •   Logged User/Administrator

  After pressing the Order Now link (see Figure: Purchase Product with Shipping Required), the Shopping Cart
  page will appear again, now containing the selected item. The page will display the item type selected for
  being purchased, the name of the item, the quantity, the price per item and the total amount for all the
  selected products. The quantity can be changed by entering a new value in the Quantity field.

           NOTE: If you change the quantity for the product the following message will prompt you:




                                          Figure 5: Quantity Changes Message


  If you want to delete an item from the Shopping Cart, click on the Remove      button next to the product of
  interest.

  In order to continue the purchase process, click on the Checkout button.




                                     Figure 6: Shopping Cart Contents

  .




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Chicago Crime Commission                                                          How to Use the Shopping Cart
Administrator Guide                                                                   Last Revision: 03/07/2008



  •   Not-Logged/Not-User

  If you are not logged on your Chicago Crime Commission account, a new page where your email address
  and password are required will appear:




                                    A
                                                                  B




                                         Figure 7: Not-Logged User

  Now you have to introduce your credentials (e-mail and password) in the What is your e-mail address field.
  Next, you will need to check, according to your situation one of the following check-boxes:

   A. No, I am a new member or
   B. Yes, I have a password (see Figure: Not Logged Member).

   New User

   After checking the No, I am a new member check-box; a new field will appear on the Member page. In this
   field the new user will have to enter a temporary password in the Enter your desired password field:




                                        Figure 8: Not User Password

   Click Next to go further on the purchase process.




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Chicago Crime Commission                                                            How to Use the Shopping Cart
Administrator Guide                                                                     Last Revision: 03/07/2008


 Not Logged User

  If the user has already got a Chicago Crime Commission account but he/she hasn’t been logged to it yet, the
  selection will be for the Yes I have a password check-box. A new field where the user can insert his/her
  account password will appear on the Member page:




                                   Figure 9: Not Logged User Password

      NOTE: If the user does not remember the account password, he/she can click on the Lost your
  password link.

  Click the Next button for you to continue the purchase process.

  For both the not-user and the not logged user the next steps of the process will be the same.

  STEP 4.     BILLING/SHIPPING DETAILS

 The next page that will open will be the Billing Shipping Details page.
 Here you have two forms, the Billing Information form and the Shipping Information. Both of them contain the
 following fields: First Name, Last Name, Middle Name, Address 1, Address 2, City, State, Zip, Country, E-mail,
 Company, Company Title (see Figure: Billing and Shipping Forms).


        NOTE:
  Please note that the fields marked with the red       asterisk are required.
  If you check the Same as billing check-box next to Shipping information all the information from the Billing
  fields will be automatically copied into their corresponding fields from the Shipping form.




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Chicago Crime Commission                                                  How to Use the Shopping Cart
Administrator Guide                                                           Last Revision: 03/07/2008




                                  Figure 10: Billing and Shipping Forms

  Click the Next button to go to the Shipping Options step.




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Chicago Crime Commission                                                           How to Use the Shopping Cart
Administrator Guide                                                                    Last Revision: 03/07/2008


 STEP 5.      SHIPPING OPTIONS

  In the Shipping Options page you need to choose a shipping service from the available list: FedEx Ground
  Services, FedEx Express Services, UPS Services, UPS Services (US Mail, as Media mail and delivery is not
  guaranteed or trackable). You can also view the Time in transit and the charge price for each service.

        NOTE: The Time in Transit is estimated from the moment you, as the administrator, will ship the
        package and it includes only the working days.

  To continue the process, click on Next.




                                       Figure 11: Shipping Services

  STEP 6.     CREDIT CARD INFORMATION

  In the window that will open (see Figure: Enter Credit Card Information) you need to:
  • Choose the Payment Type of the credit card using the corresponding drop-down list;
  • Insert the credit card number in the Credit Card Number field;
  • Select the credit card expiration date using the Expiration Date drop-down list;
  • Insert the card verification number (the card verification number represents the 3 digits from the back of
  your credit card) in its appropriate field;
  •    Press Finish to end the purchase process.




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Chicago Crime Commission                                                           How to Use the Shopping Cart
Administrator Guide                                                                    Last Revision: 03/07/2008



            NOTE: Please note that the fields marked with the red     asterisk are required.
            If the purchase process was successful, a new account will be generated for the new users based
 on their e-mail provided at the beginning, at the Member step.
 The details for the new account will be sent by e-mail to the new user.




                                 Figure 12: Enter Credit Card Information

  STEP 7.     THANK YOU

  The next page contains the order details. The billing address and shipping address information will be
  displayed, together with the item type, item name, unit price, quantity and unit total data.




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Chicago Crime Commission                                                           How to Use the Shopping Cart
Administrator Guide                                                                    Last Revision: 03/07/2008




                                          Figure 13: Order Details

  By pressing Print you will open a new window containing in a printable form the invoice details (name, invoice
  type, invoice number, membership ID, total amount, date amount, due date) and the current invoice
  payments.




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Chicago Crime Commission                                                             How to Use the Shopping Cart
Administrator Guide                                                                      Last Revision: 03/07/2008




                                          Figure 14: Invoice Details

      NOTE: As the administrator you can go to Invoice List to visualize and edit the invoice.
  The administrator has to access this section in order to generate the label for the items with shipping required
 and to make the invoice completed
 In case the order doesn’t have shipping required the invoice will be completed automatically.




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Chicago Crime Commission                                                                 How to Use the Shopping Cart
Administrator Guide                                                                          Last Revision: 03/07/2008



    Register for an Event (Purchase a Product with Guests)
  A user can register for an event whether is logged in or not to his/her Chicago Crime Commission account. If
  somebody wants to register for an event and hasn’t got a Chicago Crime Commission account, he/she will be
  redirected to a page where he/she can set a temporary password to register for the event and an account will
  be automatically created. At the end of the process the new user will receive an email containing his/her newly
  created account credentials. It is highly recommended for the user to change the temporary password received
  via email.

  A user can invite one or more persons to attend at an event. The number of guests that can participate to an
  event is set up by the administrator and depends on the type of the event. A user can have access to events
  depending on the rights associated with the given role in the Chicago Crime Commission site. The
  administrator can access all the events whereas a public user can view and participate only to the events
  available for his role. The administrator can also enter any events details from the Events page.

  For registering and paying for taking part at an event with guests you first need to select the event from the
  Item Type List or go to the Events section from the top menu bar.

  Click on the Item Type List link from the left area menus of your administrator account page and you will open
  a page containing all the available products (publications, events, auctions). From this list you can select any
  event of your interest.

  If you click on Events from the top menu bar of the Chicago Crime Commission site, a page containing the list
  with all the events will be displayed. A user with fewer rights will see all the events but will not be able to
  access the ones which are not accessible because of his/her role limitations.




                                   Figure 15: Events List; Example of an Item

  For accessing all the actions and details related to a specific event from the events list, first you need to click
  on the event (for instance the Board of Directors Meeting event presented at Figure: Events List; example of
  an Item).

  In the window that will open after clicking on the event, you need to select the type of action you want to further
  take (for example booking a table or taking part in a meeting related to the chosen event).


                                     Figure 16: Type of Action for an Event

You can see the number of items available (for example available tables for the event) and the price for each
table.




                                 Figure 17: Available Items for a Type of Event




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Chicago Crime Commission                                                               How to Use the Shopping Cart
Administrator Guide                                                                        Last Revision: 03/07/2008


    In the new opened page you can view the type of the item (event), the name of the item (2 tables) the
    quantity ordered, the price and the total amount (if you register for more events or if you select more than one
    item for a certain event). You can change the quantity by inserting a different value in the Quantity field.

    You can remove an event from your event shopping cart using the Remove           button next to the product of
    interest.




                                        Figure 18: Event Shopping Cart

To continue with the event registration process, you need to click on the Checkout button. Different pages will
open, depending on your status: logged, not logged, not yet a user.

    •   Logged User/Administrator

    After pressing the Checkout link (see Figure: Event Shopping Cart), the Guest Information page will appear,
    now containing the selected item. The Guest Information page appears only if you are logged to the Chicago
    Crime Commission account.

    •   Not-Logged/Not-User

    If you are not logged on your Chicago Crime Commission account, after pressing the Checkout link (see
    Figure: Event Shopping Cart) a new page where your email address and password are required will appear:




                                       A
                                                                      B




                                           Figure 19: Not-Logged User

    Now you have to introduce your credentials (e-mail and password) in What is your e-mail address field. Next,
    you will need to check, according to your situation, one of the following check-boxes:

    A. No, I am a new member or
    B. Yes, I have a password (see Figure: Not Logged User).




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Chicago Crime Commission                                                           How to Use the Shopping Cart
Administrator Guide                                                                    Last Revision: 03/07/2008


   New User

   After checking the No, I am a new member check-box; a new field will appear on the Member page. In this
   field the new user will have to enter a temporary password in the Enter your desired password field:




                                       Figure 20: Not User Password

 Click Next to go further on the event registration process. The Guest Information page will appear, now
 containing the selected item.

 Not Logged User

 If the user has already got a Chicago Crime Commission account but he/she hasn’t yet logged to the account,
 the selection will be for the Yes I have a password check-box. A new field where the user can insert his/her
 account password will appear on the Member page:




                                  Figure 21: Not Logged User Password

      NOTE: If the user does not remember the account password, he/she can click on the Lost your
  password link.

 Click the Next button and you to continue the event registration process. The Guest Information page will
 appear, now containing the selected item.




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Chicago Crime Commission                                                           How to Use the Shopping Cart
Administrator Guide                                                                    Last Revision: 03/07/2008



  •   Guest Information Page

  The Guest Information will display the same data for all the three situations described above: logged, non-
  logged new user. The page contains the name of the selected event, the quantity, the price per event and the
  total price (if more events were selected). The guest details forms are used for providing information about
  the person invited to attend the event with the user that requested registration for it. The form contains the
  following fields: First Name, Last Name, E-mail Address, Company Title, Company, Address 1 and 2, City,
  State, Zip, and Phone.




                                          Figure 22: Guest Information Form
          NOTE: Please note that the fields marked with the red      asterisk are required.




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 Chicago Crime Commission                                                                 How to Use the Shopping Cart
 Administrator Guide                                                                          Last Revision: 03/07/2008


For filling in the form you have two options:

    1. Fill in the form with your profile details using the Fill with my details button (see Figure: Guest Information
       Form);

    2. Fill in the form with the guest details using the Fill with the Guest details button (see Figure: Guest
       Information Form).

    3. If some data exist in the guest information form and you want to remove it all, then click on the Clear All
       Fields button (see Figure: Guest Information Form).

After completing these steps you can click Next to move to the next page (see Figure: Guest Information Form).

You will be taken to the page that contains the following billing information: First Name, Last Name, Middle Name,
Address 1 and 2, City, State, Zip, Country, Phone, E-mail, Company, Company Title. Some of the information will
be filled in automatically and will be taken from the Guest Information Form page (see Figure: Guest Information
Form).




                                    Figure 23: Billing Information for an Event

             NOTE: Please note that the fields marked with the red         asterisk are required.

After filling in the form, press Next (as shown in the Figure: Billing Information for an Event).




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Chicago Crime Commission                                                              How to Use the Shopping Cart
Administrator Guide                                                                       Last Revision: 03/07/2008




Insert the credit card information is the following stage in order to complete the registration at the event. The
Credit Card Details form contains the following fields: First name, Last Name, E-mail, Payment Type, Credit Card
Number, Expiration Date, Card Verification Number. Some of the fields will be automatically filled in with the
information previously provided.




                                         Figure 24: Credit Card Details

        NOTE: Please note that all the fields from the Credit Card Details Page are marked with the red
        asterisk and are required.

    You will need to:
    • choose the Payment Type of the credit card using the corresponding drop-down list;
    • insert the credit card number in the Credit Card Number field;
    • select the credit card expiration date using the Expiration Date drop-down lists;
    • insert the card verification number (the card verification number represents the 3 digits from the back of
    your credit card) in its appropriate field;
    •    Press Finish to end the event registration process.

       NOTE:

  If the registration process was successful, a new account will be generated for the new users based on their e-
  mail, provided at the beginning, in the guest details form.
  The details for the new account will be sent by e-mail to the new user

  From each step of the registration process you can select the payment method if you click on the If you want to
  pay by CASH or CHECK, please click here link located at the bottom of the event registration process (see
  Figure: Cash or Check Payment Method).


  This option will be available only if the actual shopping cart items have the status: Allow Purchase Order.
  The Allow Purchase Order functionality is set by the administrator when creating a new event or editing an
  existing event.




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 Chicago Crime Commission                                                                How to Use the Shopping Cart
 Administrator Guide                                                                         Last Revision: 03/07/2008




                                   Figure 25: Cash or Check Payment Method


Now you should see that the registration process was completed (see Figure: Payment Details for Event
Registration).
.
After clicking the Finish button, a page containing all the event registration details will appear. This page will
contain the billing information (Full Name, Address 1 and 2, City, State, Zip, Country, Phone, Fax, Company,
Company Title) and the order details (event type, quantity, price per event, total price - if more events were
selected).




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Chicago Crime Commission                                                            How to Use the Shopping Cart
Administrator Guide                                                                     Last Revision: 03/07/2008




                             Figure 26: Payment Details for Event Registration

        NOTE: You will receive an e-mail from Chicago Crime Commission confirming the payment of the
        invoice.

 By pressing Print, a new window containing the details of the invoice will open:




                       Figure 27: Printable Invoice Details for Event Registration



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