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Issue 358 - 14 June 07 Hi, Welcome to the new look In Touch. The newsletter for the Western Australian tourism industry is brought to you by Tourism Western Australia.

News from Tourism WA o o o o o UK travel agents set to head Down Under Tourism WA Board and Executives to visit Albany Tourism workshop to boost business in Perth hills Countdown to WATE 2007 Did you know?

Industry News o o o Tourism Australia launches new travel site The search begins for WA's top town Tourism WA to sponsor ANZPHIC

Industry Events o o Tasty treats at Mundaring Truffle Festival Bibbulmun Team Challenge – A test of brawn and brains in the bush

Professional Development o o o o Volunteers Coordinator FACET breakfast forum Country Tourism Program Coordinator Hospitality and tourism industry leaders' forum for students

UK travel agents get set to head Down Under About 200 travel agents from the United Kingdom will converge on Perth, after the city won the rights to host one of the Australian travel industry’s biggest training events. Western Australia has successfully bidded for ‘Corroboree Down Under,’ to be held over six days in November. The agents, specialising in selling Australian tourism product, will come to Perth to take part in special training workshops. The agents will meet with 100 Australian tourism suppliers during their stay and embrace the chance to learn more about the Australian travel experience. The United Kingdom is WA’s biggest international market and ‘Corroboree Down Under’ is a key means of selling the state to many more prospective visitors. To view the media release, visit Tourism WA's new corporate wesite tourism.wa.gov.au. Tourism WA Board and Executives to visit Albany Tourism WA Deputy Chairman Laurie O’Meara AM and Commissioners David Mazitelli and John Spence will visit Albany from 21 to 22 June to learn more about major tourism issues affecting the area. The fact finding mission is part of a regular series of regional visits by teams of Board members and Tourism WA executives to increase their knowledge of local tourism developments and attractions. Joining the Commissioners will be CEO Richard Muirhead, Consumer Marketing Manager Kelly Maclean, EventsCorp Executive Director David van Ooran and Great Southern and Southern Forests Regional Manager Melissa Lawrence. Industry members from the area will have an opportunity to meet the Board members and executives at an evening cocktail function. For more information, contact Cheryl Johnson. Tourism workshop to boost business in Perth hills The Tourism Western Australia Better Business Blitz is arriving in Mundaring on Thursday 21 June. The one-day workshop will provide ways to improve the profitability of tourism businesses in the Perth hills by applying the latest research and business techniques. Participants will learn how to apply yield management techniques and e-business technologies to their businesses and Paterson Market Research will explain the latest visitor research findings for the region. The workshop will conclude with an explanation of the current Experience Perth marketing activities. To register for the Blitz, email Lesleigh Clarke or telephone 08 9262 1700. For more, vist tourism.wa.gov.au. Countdown to WATE 2007 The last day to register is this Friday June 15. This year’s Western Australian Tourism Exchange (WATE) will be held at Burswood Entertainment Complex on 8 and 9 August. The workshop presents a cost effective way for WA tourism operators, who are export ready, to present their products to influential inbound tour operators and wholesalers. For a copy of the prospectus, including an application form, contact Donna Ipsen. Did you know? Tourism Research Australia has released the results from International and National Visitor Surveys for the year ending March 2007. The results show that in the twelve

months to March 2007 there were 1.29 million interstate visitors, 5.41 million intrastate visitors and 633,500 international visitors travelling to Western Australia. Total spend by these three markets topped $4.8 billion for the first time. For more information on the results for Western Australia, please view the Quarterly Tourism Snapshot, released by Tourism WA. Alternatively, for further information please contact the research department.

Tourism Australia launches new travel site Tourism Australia has launched its new look travel website to target the new generation of web savvy travellers hoping to plan and book their holidays online. The site, australia.com is a gateway to over 60 international and domestic websites and was developed as a joint initiative between Tourism Australia and the eight State and Territory Tourism Organisations. The site integrates all nine websites into one seamless network designed to inspire and motivate customers to plan and book their holiday to Australia now. The search begins for WA's top town The search is on for Western Australia’s top tourism town as nominations for the 2007 GWN Top Tourism Town Awards open. Categories include Heritage; Culture; Environment; Community Relations; Website Development; Training; and Special Events. The Awards are not for the biggest tourism town or the one with the most visitors, but for the town which puts the most time and effort into servicing visitors. Registration of Intention to Enter close 29 June and entries judged on the selection criteria are due 31 August. For more, email Andrew Bird or call 08 9380 9804. Tourism WA to sponsor ANZPHIC Tourism WA will sponsor the annual Australia New Zealand Pacific Hotel Investment Conference (ANZPHIC) in Sydney on 21 and 22 June. The conference is the largest of its type in Australia, with up to 600 national and international hotel and tourism investors expected. The conference will showcase WA as an important investment destination. Janet Holmes à Court will chair a panel of speakers, which will include Tourism WA Executive Director David Etherton and a number of WA private industry members, who will speak in a session entitled ‘West is Best – Western Australia moves into the hotel spotlight.' For more information email Monica Chetty or call 08 9262 1782.

Tasty treats at Mundaring Truffle Festival The inaugural annual Mundaring Truffle Festival will be held in Mundaring in the beautiful Perth Hills from 1 to 5 August. Some of Australia’s top chefs will present master classes and the Perth Hills Wine Show will showcase roughly 100 wines from the region. There will be talks on truffles and olive oil appreciation and pizza making classes. A special produce market opens on the final day featuring some of the region’s top produce, from macadamias to goat’s cheese. However, no Truffle Festival is complete without the opportunity to try some truffles. The Loose Box will be preparing and selling a very affordable ‘taste a truffle’ dish so everyone will have the chance to sample some delicious truffles. For more information call 08 9295 0424 or visit mundaringtrufflefestival.com Bibbulmun Team Challenge – A test of brawn and brains in the bush Registrations are now open for the 2007 Mountain Designs Bibbulmun Team Challenge to be held from 11 October to 4 November. This test of ‘brawn and brains’ involves teams of four competing in a series of team building activities during a four day hike, covering approximately 60km along the award-winning Bibbulmun Track. The teams are self-sufficient but training and support is provided. This is an excellent opportunity to extend oneself and learn new skills. It is ideal for corporate teams, social/ outdoor/ sports clubs or groups of friends. The event is the Bibbulmun Track Foundation’s major fundraiser with all proceeds going towards the on-going sustainability of the Bibbulmun Track. Call Steve Sertis NOW on 08 9481 0551, email events@bibbulmuntrack.org.au for an information pack or check out the website.

Volunteers Coordinator Tourism WA invites enthusiastic and passionate people to apply for the position of Volunteers Coordinator. The successful candidate will manage Tourism Western Australia’s volunteer program, the ‘West Oz Welcomers’ (WOWS) and develop or assist similar programs with other organisations. The role requires excellent negotiation and interpersonal skills, strong verbal and written communication skills, the ability to work in a team environment, a demonstrated ability to plan and coordinate activities, a demonstrated commitment to customer service principles and a good understanding of regional tourism within Western Australia. Applications close Monday 25 June. Email Sarah McCarthy or phone 08 9321 5656 to obtain a job application package. FACET breakfast forum Join FACET and the Conservation Commission at a breakfast forum to discuss managing the impact of climate change on national parks and protected areas.

Murdoch University Associate Professor and Chairman of the Conservation Commission, Dr John Bailey and a host of industry representatives will share the challenges faced by this issue. The forum will be held Wednesday 20 June at the Matilda Bay Restaurant. Tickets are $30 for FACET members and $35 for nonmembers and include breakfast. Secure your place by 18 June by phoning 08 9448 8150 or email Paula McMullan for more information. Country Tourism Program Coordinator Commencing as soon as possible, Mount Barker Tourism is looking for a suitable person to be the coordinator for their Southern Ranges and Wine Country Tourism program. Commitments would be to be the representative at the 2008 Caravan & Camping Show, Shopping Centre promotions, as well as coordinating the production of promotional flyers. Further information can be obtained from Scott Drummond on 08 9853 1110 or by email. Hospitality and tourism industry leaders' forum for students The Hospitality and Tourism Industry Training Council will outline the programs available in the Peel region, designed to give students a taste of the industry. A forum will be held on Tuesday 19 June from 9.00am to 12.00pm in Mandurah. Legislative changes to apprenticeships and traineeships and global and national industry trends will be covered. Peel region employers, schools, training providers and other agencies will also have the opportunity to table issues concerning employment and training. For more information email Kerry Hitchins or telephone 08 9586 3439

For information about In Touch, or to submit articles, email Nicola Howarth, Nicola.Howarth@westernaustralia.com

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