Easy Access to Historic Building

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					English Heritage Access guide: Welcoming all visitors to English Heritage properties ............................................................................................................ 4 General Information ......................................................................................... 5 English Heritage Regions, including Counties .................................................. 8 London ......................................................................................................... 8 South East.................................................................................................... 8 South West................................................................................................... 8 East of England ............................................................................................ 9 East Midlands............................................................................................... 9 West Midlands.............................................................................................. 9 Yorkshire and Humberside ........................................................................... 9 North West ................................................................................................... 9 North East .................................................................................................. 10 London........................................................................................................... 10 Chiswick House .......................................................................................... 10 Eltham Palace ............................................................................................ 11 Jewel Tower ............................................................................................... 12 Kenwood House & Estate........................................................................... 12 Marble Hill House ....................................................................................... 13 The Wernher collection at Ranger’s House ................................................ 14 Wellington Arch .......................................................................................... 15 South East ..................................................................................................... 15 Appuldurcombe House ............................................................................... 15 Battle Abbey and Site of the Battle of Hastings .......................................... 16 Bayham Abbey ........................................................................................... 17 Bishop’s Waltham Palace ........................................................................... 17 Carisbrooke Castle ..................................................................................... 18 Deal Castle................................................................................................. 19 Dover Castle and Secret Wartime Tunnels................................................. 19 Down House – Home of Charles Darwin .................................................... 21 Farnham Castle Keep ................................................................................ 22 Lullingstone Roman Villa ............................................................................ 22 Medieval Merchant’s House ....................................................................... 23 Osborne House .......................................................................................... 23 Pevensey Castle ........................................................................................ 25 Portchester Castle ...................................................................................... 25 Richborough Roman fort ............................................................................ 26 Upnor Castle .............................................................................................. 27 Walmer Castle and Gardens ...................................................................... 27 Sensory Gardens ........................................................................................... 28 Enjoying time in the garden ........................................................................ 28 South West .................................................................................................... 30 Berry Pomeroy Castle ................................................................................ 30 1

Cleeve Abbey ............................................................................................. 30 Dartmouth Castle ....................................................................................... 31 Farleigh Hungerford Castle ........................................................................ 32 Glastonbury Tribunal .................................................................................. 32 Hailes Abbey .............................................................................................. 33 Muchelney Abbey....................................................................................... 34 Okehampton Castle.................................................................................... 34 Old Sarum .................................................................................................. 35 Old Wardour Castle .................................................................................... 36 Pendennis Castle ....................................................................................... 36 Portland Castle........................................................................................... 37 Restormel Castle ........................................................................................ 38 St Mawes Castle ........................................................................................ 38 Sherborne Old Castle ................................................................................. 39 Stonehenge ................................................................................................ 40 Tintagel Castle ........................................................................................... 40 East of England ............................................................................................. 41 Audley End House and gardens ................................................................. 41 Bushmead Priory........................................................................................ 42 Castle Acre Priory ...................................................................................... 42 Castle Rising Castle ................................................................................... 43 Denny Abbey & The Farmland Museum ..................................................... 43 Framlingham Castle ................................................................................... 44 Tilbury Fort ................................................................................................. 44 Wrest Park ................................................................................................. 45 East Midlands ................................................................................................ 46 Ashby de la Zouch Castle........................................................................... 46 Bolsover Castle .......................................................................................... 46 Gainsborough Old Hall ............................................................................... 47 Kirby Hall .................................................................................................... 47 Lincoln Medieval Bishops' Palace .............................................................. 48 Lyddington Bede House ............................................................................. 49 Rushton Triangular Lodge .......................................................................... 49 Sibsey Trader Windmill .............................................................................. 50 West Midlands ............................................................................................... 50 Boscobel House ......................................................................................... 50 Buildwas Abbey.......................................................................................... 51 Goodrich Castle ......................................................................................... 51 Haughmond Abbey..................................................................................... 52 Kenilworth Castle ....................................................................................... 52 Mortimer’s Cross Water Mill ....................................................................... 53 Stokesay Castle ......................................................................................... 54 Wenlock Priory ........................................................................................... 54 2

Whitley Court.............................................................................................. 55 Wroxeter Roman City ................................................................................. 56 Yorkshire & Humberside ................................................................................ 56 Brodsworth Hall and Gardens .................................................................... 57 Byland Abbey ............................................................................................. 57 Clifford’s Tower .......................................................................................... 58 Conisbrough Castle .................................................................................... 58 Kirkham Priory............................................................................................ 59 Middleham Castle....................................................................................... 59 Mount Grace Priory .................................................................................... 59 Pickering Castle ......................................................................................... 60 Roche Abbey.............................................................................................. 61 Richmond Castle ........................................................................................ 61 Rievaulx Abbey .......................................................................................... 62 Scarborough Castle.................................................................................... 62 St Peter’s Church ....................................................................................... 63 Thornton Abbey.......................................................................................... 63 Whitby Abbey ............................................................................................. 64 North West ..................................................................................................... 64 Brougham Castle........................................................................................ 64 Furness Abbey ........................................................................................... 65 Stott Park Bobbin Mill ................................................................................. 66 North East ...................................................................................................... 66 Barnard Castle ........................................................................................... 66 Belsay Hall, Castle and Gardens ................................................................ 67 Berwick Barracks........................................................................................ 67 Brinkburn Priory ......................................................................................... 68 Etal Castle .................................................................................................. 68 Finchale Priory ........................................................................................... 69 Guisborough Priory .................................................................................... 69 Lindisfarne Priory ....................................................................................... 70 Prudhoe Castle .......................................................................................... 71 Tynemouth Priory and Castle ..................................................................... 71 Warkworth Castle ....................................................................................... 72 Hadrian’s Wall ............................................................................................ 72 Corbridge Roman site ................................................................................ 73 Order form for alternative formats .................................................................. 74 Join English Heritage and enjoy more great days out .................................... 75 Guide available in the following formats: ........................................................ 76

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English Heritage Access guide: Welcoming all visitors to English Heritage properties
Front Cover Image is of The Great Gatehouse. 1066 Battle of Hastings, Abbey and Battlefield. English Heritage is the government’s lead organisation for the care and conservation of England’s historic environment. One of our main objectives is to ensure that the properties in our care are accessible to as many people as possible. We know that many people find visiting English Heritage properties offers a relaxing, pleasurable day out in some of the country’s most beautiful historic sites. Uncovering the fascinating stories behind the buildings and gardens adds another dimension of enjoyment. Our aim in producing this guide is to ensure that you can plan to enjoy your visit, knowing what access facilities you will find when you arrive. As this guide shows, many of our sites offer a range of interpretation accessible to visitors with different needs, including virtual tours, audio tours, tactile exhibits, scented gardens and site folders describing areas and information not accessible to visitors with limited mobility. English Heritage is proud to welcome all visitors to all of our sites. If you have any concerns about accessing a particular one, please contact us in advance. The guide gives details of how to do this. The selection of staffed sites highlighted in this guide all have facilities that cater specifically for disabled visitors. We would welcome your feedback and suggestions on what more we can do to make our properties accessible to as many people as possible. Details of how to contact our Customer Service department are included in the guide.

Simon Thurley Chief Executive Black and White photo of Simon Thurley in black jacket and white shirt Photo by Hugo Burnand

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General Information
This guide is intended to be used in conjunction with the current English Heritage Visitors’ Handbook, which provides full details of opening times, admission prices, transport information and a short description of each property. The handbook is free to English Heritage visitors from: Customer Services English Heritage PO. Box 569 Swindon SN2 2YP England Telephone: 0870 333 1181 Textphone: 01793 414878 Fax: 01793 414926 E-mail: customers@english-heritage.org.uk Please note the customer service opening hours. Monday – Friday 8:30 – 18:30 (Summer) 8:30 – 17:30 (Winter) Saturdays 9:00 – 17:00 Sundays Closed Alternative formats of this guide are also available free – in large print (by region), tape or disk, in Braille and on our website, www.english-heritage.org.uk. Ordering information can be found towards the end of this document. English Heritage manages some four hundred properties, from tiny archaeological sites to imposing castles and historic houses. Many of these sites pose particular problems in terms of access. To ensure that you get the most out of your visits to our sites, this guide lists those sites which offer easier access, or where facilities have been developed to extend and enhance it. We hope that more properties will be added in future years to welcome disabled visitors. For any further information, please contact Customer Services. Admission The companions of visitors with a disability are admitted free of charge to all our properties. English Heritage staff at sites will not ask for any documentary proof of disability, however, any disabled visitor who would like a standard letter confirming that their companion should be admitted free of charge can be sent one, on request, by Customer Services. Visitors with limited mobility

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By their very nature, many of our sites pose particular challenges for visitors with limited mobility. Those with easy access, or where special arrangements have been made, have been selected for inclusion in this guide. At most sites, an assistant is recommended to enjoy the property to the full. Assistance dogs Assistance dogs are welcome at all our properties and special events. However it may be advisable to avoid events where loud noises such as cannon and musket fire are likely to be used. Where necessary, we mention which sites have difficult terrain for assistance dogs. Restrictions on access for all other dogs vary from site to site. Please contact the property or check the Visitors’ Handbook for more information. Visitors with visual impairments Many of our properties are in rural locations or are set within landscaped gardens. Where the sounds, scents and textures of such locations are especially rewarding, these are listed in the text. Many of our sites contain potential hazards you will need to watch out for – the footings of ruined walls, difficult staircases and low light levels within some buildings. These are mentioned in the text. Deaf and hard of hearing visitors Hearing loops and transcripts of tours are available from the ticket point or reception desk where available. Our customer services department has a textphone, and they will be pleased to answer your questions and enquiries. Some of our sites have email addresses and fax machines, these have been listed under the individual site listings. Where a site has neither facility available the main textphone number has been listed. Audio tours Where available audio tours are provided within site admission prices. Some sites also provide tours specially designed for visitors with visual impairments or audio tour routes for wheelchair users. Tours for visitors with learning difficulties are sometimes referred to as ‘basic language tours’, and provide clear information about the property and its history. These tours are also useful to foreign visitors. Some of our tours were sponsored by Libertas, a charity specialising in the production of tours for disabled visitors. Exhibitions and displays Many of our displays include tactile models and exhibits, hands-on activities and, occasionally, original material which visitors are welcome to touch. Discounts Concessionary admission prices are offered to senior citizens, students and the unemployed.

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A group discount of 15% on current admission prices is given to parties of 11 or more at most of our properties.The discount at Stonehenge is 10%. Accompanying group leaders are admitted free; book well in advance. Special events Our historic properties make a perfect setting for open-air events and activities. Details of these can be found on our website, in our free events diaries available from our properties, or by completing the order form towards the end of this document. Many of our events are suitable for disabled visitors, and accessible toilets are usually available. If you would like any further information, please contact the site in advance. Student groups and school parties are admitted free to English Heritage properties, but must book in advance. Please contact Customer Services on 0870 333 1181 or fax 01793 414926 for details. Your comments English Heritage is committed to improving access and its facilities for disabled visitors. We would welcome your comments, whether from individuals or from access groups, on the services we provide, on your experiences of visiting our properties, or on access issues in general. It would also help us to know how useful you found this guide, and what improvements we might make to future editions. Please send your comments to Customer Services English Heritage PO. Box 569 Swindon SN2 2YP England

All details were correct at the time of going to press. 6 photographs throughout the general information section give examples of what topics this guide covers. Image 1 Image caption: Belsay Hall, Castle and Gardens Photograph of a family walking through a high stone doorway surrounded by lush foliage and sunshine streaming through the opening.

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Image 2 Image caption: Audley End House Photograph of magnificent view of Audley End House with symmetrical gardens and a pond at the centre of gravelled paths. Image 3 Image caption: Visitor using an interactive display. Image 4 Photograph of a man dressed as a knight on a horse pretends to fight someone dressed as a large green dragon. Image 5 Photograph of the same man standing in his armour next to a St Georges flag. Image 6 Image caption: Open-air events and activities Photograph of 3 children dressed as knights smile and laugh.

English Heritage Regions, including Counties
London South East
Berkshire Buckinghamshire East Sussex Hampshire Isle of Wight Kent Oxfordshire Surrey West Sussex

South West
Bristol Cornwall Devon Dorset Gloucestershire 8

Isles of Scilly Somerset Wiltshire

East of England
Bedfordshire Cambridgeshire Essex Hertfordshire Norfolk Suffolk

East Midlands
Derbyshire Leicestershire Lincolnshire Northamptonshire Nottinghamshire Rutland

West Midlands
Herefordshire Shropshire Staffordshire Warwickshire West Midlands Worcestershire

Yorkshire and Humberside
East Riding of Yorkshire North East Lincolnshire North Lincolnshire North Yorkshire South Yorkshire West Yorkshire

North West
Cheshire Cumbria Greater Manchester Lancashire 9

Merseyside

North East
Co. Durham Northumberland Tyne & Wear Teesside Picture of map of England divided into 9 regions and colour coded.

London
Chiswick House
Burlington Lane Chiswick London W4 2RP Telephone 020 8995 0508 Fax 020 8742 3104 Parking: Disabled visitors may park outside the house by arrangement. Access to house: Via gravel court- yard. One step at entrance – ramp available. Ground floor all level; ramp at ground floor, first floor reached via spiral staircase or portico steps. Weather permitting, stair climber is available to first floor. Please call in advance. Seats provided in video room, Domed Saloon and Lower Tribune. One wheelchair available in house. Access to grounds: Level access on tarmac or gravel paths except for Terrace Walk owing to gradient. Benches provided. Visually impaired visitors: Audio tour. Visitors to cellars should be accompanied; steep steps and low ceilings. Barrels may be touched. Deaf and hard of hearing visitors: Audio tour with hearing loop. Visitors with learning difficulties: Basic language audio tour included in admission price. Toilets: Accessible toilet available. Shop: Access via ramp. Photograph of Chiswick House from the base of front steps with blue sky background.

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Photograph of interior room within Chiswick House with paintings, a chandelier and three wall-mounted statuettes.

Eltham Palace
Courtyard Eltham London SE9 5QE Telephone 020 8294 2548 Fax 020 8294 2621 Parking: Main car park 200m from entrance. Disabled visitors may park or be set down near the main entrance. Please use the intercom system at the front gate for assistance or call in advance. Access over uneven bridge. Access to house: Level access to ground floor (ramp into Great Hall). Stairs to the first floor are steep but there is a lift to the first floor. Two wheelchairs available. Access to gardens: Most areas accessible over grass and paths. Some uneven ground. Visually impaired visitors should be aware of many low walls and deep moat. Visually impaired visitors: Gardens include fragrant rose garden and triangular garden. Deaf and hard of hearing visitors: Audio tour with hearing loop. Toilets: Accessible toilet on ground floor. Shop: Level access Refreshments: Tea room has level access. Parking: Main car park 200m from entrance. Disabled visitors may park or be set down near the main entrance. Please use the intercom system at the front gate for assistance or call in advance. Access over uneven bridge. Access to house: Level access to ground floor (ramp into Great Hall). Stairs to the first floor are steep but there is a lift to the first floor. Two wheelchairs available. Access to gardens: Most areas accessible over grass and paths. Some uneven ground. Visually impaired visitors should be aware of many low walls and deep moat.

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Visually impaired visitors: Gardens include fragrant rose garden and triangular garden. Deaf and hard of hearing visitors: Audio tour with hearing loop. Toilets: Accessible toilet on ground floor. Shop: Level access Refreshments: Tea room has level access. Photograph of flowerbed with a wall behind it in Eltham Palace gardens. Photograph of circular room inside Eltham Palace. The room has a circular carpet in the centre with white furniture and decorative walls incorporating two armed warriors standing either side of the door.

Jewel Tower
Abingdon Street London SW1P 3JX Telephone 020 7222 2219 Fax 020 7222 2219 Parking: There is no parking near to the Jewel Tower. Access: A disabled ramp is available for access into the ground floor and shop only Deaf and hard of hearing visitors: An induction loop is installed by the till point. Exhibition transcript is available. Toilets: No public toilets in the building. Photograph of Jewel Tower on a sunny day. Photograph of a man reading an exhibit on the wall.

Kenwood House & Estate
Hampstead Lane London NW3 7JR Telephone 020 8348 1286 Fax 020 7973 3891

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Parking: 500m from entrance; Pay and Display Car Park. Blue Badge Holders can park in any bay for free. Five hatched bays designated for disabled drivers. Manual wheelchair users may need an assistant for car park surface. Disabled visitors may be set down in front of the house, via intercom at the East Lodge. Mobility vehicle available, request via intercom in West Lodge Park. Access to house: Wheelchair and shooting sticks available in house. Ground floor (ie main part of museum and art gallery) all level. Easy staircase to upper floors for ambulant disabled visitors, with good banisters. Chairs provided. Entry to the house, collections and gardens are free.NB The polished wooden floors may be a little slippery for assistance dogs. Access to grounds: Many areas accessible via loose hoggin gravel paths and grass. Manual wheelchair users may choose to bring an assistant. Seats available. Visually impaired visitors: Cornices, fire surrounds, balusters, etc may be touched using cotton gloves provided. Bird song, animal sounds and flower scents in grounds. Garden objects on display to touch and smell in the visitor centre. Visually impaired pack available. Toilets: Accessible toilets (near restaurant) House and Garden shops: Access via shallow ramp. Refreshments: Access via ramp. Photograph of a busy day at Kenwood House showing visitors walking around the exterior of the house. Photograph of self-portrait of Rembrandt from circa 1665.

Marble Hill House
Richmond Road East Twickenham Middlesex TW1 2NL Telephone 020 8892 5115 Fax 020 0607 9976 Parking: 200m from house entrance; by prior arrangement, disabled visitors may be set down at the entrance. Access to house: North front door with ramp opened for wheelchair users (please ask at ticket office entrance). Two steps at ticket office. One wheelchair available in house. All ground floor accessible. Staircase to first 13

floor; assistance may be required. Several chairs provided. NB On upper floors, floors are highly polished – assistance dogs may find them slippery. Large print transcript of inaccessible floors. Access to park: 66 acres of level ground, nearly all accessible on tarmac path or over fairly smooth grass. Visually impaired visitors: Easy reading display panels. Deaf and hard of hearing visitors: Introductory film with subtitles available on ground floor. Toilets: Toilets in grounds; accessible toilet on ground floor of house. Shop: Access via ramp. Photograph of table with two chairs set for tea with decorative wall paper behind. Photograph taken of Marble Hill House from across a lake situated at the bottom of the hill. A white boat is moored close to the shore.

The Wernher collection at Ranger’s House
Chesterfield Walk, Blackheath London SE10 8QX Telephone 020 8853 0035 Fax 020 8853 0090 Parking: Outside house, but limited. Disabled visitors may be set down in side yard near wheelchair lift. Intercom system available to request gate opening. Wheelchairs: One provided. Access to house: Steps at front entrance. Alternative side entrance using wheelchair lift. Ground floor all accessible. Easy stairs to upper floor with one handrail. (NB School room is in basement and exhibition rooms are on first floor.) Chairlift available to first-floor exhibitions. Several chairs provided. The Wernher Collection is displayed on both the ground and first floors Toilets: Accessible toilet within house on ground floor. Shop: Accessible shop on ground floor. Photograph of decorative iron gates at Ranger’s House. Photograph of display cabinets inside Ranger’s House.

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Photograph of a room with large tapestries on the wall, ornate furniture and a chandelier. A curved bay window lets the sunshine pour in.

Wellington Arch
Hyde Park Corner Apsley Way London W1J 7JZ Telephone 020 7930 2726 Fax 020 7925 1019 Parking: Disabled visitors may be set down outside the entrance by prior arrangement. Access: Level floors throughout. Lift to all floors. Wheelchair access to viewing platform. Numerous chairs around the site. Visually impaired visitors: Hands-on models of the Quadriga Sculpture. Easy reading display panels. Deaf and hard of hearing visitors: Induction loop available in shop. Toilets: Accessible toilet in basement (access via lift). Staff assistance required for access. Shop: Level access. Photograph of a room inside Wellington Arch with a mezzanine floor and people looking at an exhibit. Photograph of Wellington Arch on a beautiful sunny day with blue sky and clouds.

South East
Appuldurcombe House
Wroxall near Ventnor Isle of Wight PO38 3EW Telephone 01983 852484 15

Fax

01983 840188

Parking: Beside entrance. Access to house: Gravel paths may be difficult for wheelchairs, so please ask at shop and wheelchair users can be driven to the house. House level except steps down to cellars. One wheelchair available. Grounds: All on gravel paths. Benches. Visually impaired visitors: Bird song; scents from shrubs and roses. Toilets: Accessible toilets available. Shop: Level access. Refreshments: Benches and picnic tables in grounds, near house. Photograph of Appulducombe House and adjacent fields with a water feature in the foreground on a warm day.

Battle Abbey and Site of the Battle of Hastings
High Street Battle East Sussex TN33 0AD Telephone 01424 773792 Fax 01424 775059 Parking: 75m from abbey entrance: loose gravel surface. Wheelchair users should enter the site through the Gatehouse (please ring the bell), where they will be met by a visitor operation member. Access to buildings: Steps to enter most of the ruined abbey buildings. Access ramps to parts of the dormitory range. Access around site via gravel pathways avoiding steps and is often on steep slopes. There is a suggested route for visitors with limited mobility shown in the guidebook and site leaflet. Mobility scooters are available. New site folder providing information about inaccessible areas. Planned easy access wheelchair and pushchair routes. Battlefield: Very rough ground. This may be viewed from Lower Terrace. Visually impaired visitors: New audio tour included in admission price. One-mile country walk around battlefield and lakes recommended. Gatehouse access to the exhibition is via steep and winding steps. NB Crypt area has substantial drop; visually impaired visitors may choose to be accompanied. Braille interpretations are available. Guide dogs welcome. See over for further information about this site. 16

Deaf and hard of hearing visitors: Hearing loop available Foreign language audio tours: Dutch, French, German, Japanese, Spanish in Spring 2007 Visitors with learning difficulties: Basic language audio tour available in admission price. Toilets: Accessible toilet available. Shop: Wheelchair access via shop exit door only. Image caption: Battle Abbey Photograph of the exterior wall of Battle Abbey with two men looking at an information plaque on the fence. Image caption: Exhibition Photograph of modern interior with green and red lighting and two people sitting on a bench watching an AV exhibit.

Bayham Abbey
Lamberhurst East Sussex TN3 8BE Telephone 01892 890381 Fax 01892 891165 Parking: 25m from entrance via gravel, slopes and rough grass. Access to abbey and grounds: One step into shop; alternative side gate into grounds has no steps. Abbey mostly accessible from grassed area onto loose gravel. Dower House only accessible via entrance steps. NB Unfenced sump in grounds. Visually impaired visitors: Wildlife, scents from seasonal blossom and countryside. Toilets: Accessible toilet available. Shop: Access via gravel path. Refreshments: Snacks in shop. Picnics welcome in grounds.

Bishop’s Waltham Palace
Winchester Road 17

Bishop’s Waltham Hants SO32 1DH Telephone 01489 892460 Textphone 01793 414878 During business hours. Mon-Sat Parking: 30m from entrance; loose gravel surface. Accessible parking on site (please contact visitor operation member for assistance). Access to buildings and grounds: Ramp at entrance. Furnished ground floor of farmhouse accessible to wheelchair users; external wide steps with handrail to upper floor exhibition, but internal staircase is winding. Most of the ruins and grounds are also accessible on compacted gravel paths and smooth grass, though assistance is advisable to manually push a wheelchair. Seats provided in farmhouse and grounds. Visually impaired visitors: Exhibits to touch. NB Visitors should be aware of steep drops, low walls and water-filled moat, flint walls, and steps into the farmhouse. Toilets: Accessible toilet in public car park (200m). Refreshments: Soft drinks and ice creams. Picnics welcome in grounds. Photograph of Bishop’s Waltham Palace ruin on a sunny day. Photograph of a rustic interior room within Bishop’s Waltham Palace with wooden furniture and fireplace.

Carisbrooke Castle
Carisbrooke near Newport Isle of Wight PO30 1XY Telephone 01983 522107 Fax 01983 528632 Parking: 50m from entrance, up steep hill. Disabled drivers may park within castle courtyard, and disabled passengers may be set down there. Access to castle buildings: Chapel, courtyard (loose gravel), well house and ground floor of museum are accessible to visitors in wheelchairs. Two flights of stairs to upper floor of museum with banister. Seats provided in museum and courtyard.

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Model showing the castle in 1600 may be touched and was designed to allow close access for wheelchairs. Grounds: Accessed via gravel paths and tarmac. Visually impaired visitors: NB Ramparts lack handrails and safety rails in places; it is recommended that visually impaired visitors are accompanied. Toilets: Accessible toilet in castle. Shop: Ramp available. Photograph of Carisbrooke Castle from walled walkway approaching a door in the tower. Photograph of aerial view of Carisbrooke Castle.

Deal Castle
Victoria Road Deal Kent CT14 7BA Telephone 01304 372762 Fax 01304 372762 Parking: Accessible parking opposite castle in grounds of the castle cottage. Access to castle: Via flagstone path and wooden drawbridge. Gatehouse, courtyard and the ground floor are accessible to visitors in wheelchairs. Wide spiral staircase to upper floors (one handrail). Access to interactive exhibition is in basement via flight of wooden steps. Deaf and hard of hearing visitors: Audio tour with hearing loop. Script is available. Toilets: No wheelchair access. Shop: Two steps and narrow doorway; assistance required. Large gate can be opened for easier access to courtyard.

Dover Castle and Secret Wartime Tunnels
Dover Kent CT16 1HU Telephone 01304 209874 Fax 01304 214739

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Parking: Within castle, 100m from Keep. Disabled visitors may use Palace Green car park next to Keep to avoid steep path from Constable’s Tower and cobbled drawbridge. Mobility scooters and a wheelchair are available from the Keep shop. Access to castle and grounds: Extensive grounds mainly accessible on tarmac paths however, there are some very steep slopes. The land train with wheelchair lift operates, stopping at Palace Green, Medieval Underground Works and the NAAFI Restaurant. Access to Keep and Keep Yard: Wheelchair access to Siege Experience in basement level of Keep. Upper floors steep flights of steps. Arthur’s Hall and introductory film is wheelchair accessible. Princess of Wales’s Royal Regiment and Queen’s Regiment Museum ramped access. Access to Secret Wartime Tunnels: Access for wheelchair users but with a very steep slope. Information about this site continues on next page. Steep upward slope at beginning of tour, and also to exit tour. A lift is available half way through the tour to provide access to other areas. Mobility scooters are available in the tunnels reception. Access to Avaranches Tower: Partially accessible on tour available 1st Friday of every month. Access to Stone Hut: Ramped access, open 1st Friday of every month. Access to Princess of Wales’s Royal Regiment and Queen’s Regiment Museum: Ramped access. Access to Saxon Church and Roman Pharos: Access to Church through arrangement. Access to Pharos over gravel path. Access to Admiralty Lookout: Paved access to Admiral Ramsey’s Memorial. Access to Lookout Point up steep steps. Audio-visuals of inaccessible areas available. Visually impaired visitors: Braille guide and disabled orientation map available. Deaf and hard of hearing visitors: Hearing loops available in siege experience. Toilets: Accessible toilets available, ramped access beside Keep and Secret Wartime Tunnels and NAAFI Restaurant. Shop: Level access. Secret Wartime Tunnel Shop down steep slope. NAAFI Restaurant, Keep Yard Coffee Shop and Tea Bar: Level access, Tea Bar down steep slope. 4 images depicting various areas at Dover Castle: Image 1 Dover Castle

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Photograph of aerial view of Dover castle showing extensive grounds, battlements and water. Image 2 Photograph of secret wartime communication rooms. Image 3 Photograph of secret wartime medical room. Image 4 Photograph of visitors investigating a canon in the grounds of Dover castle with views of its impressive battlements in the background.

Down House – Home of Charles Darwin
Luxted Road, Downe Kent BR6 7JT Telephone 01689 859119 Fax 01689 862755 Parking: Reserved parking for disabled drivers is available close to the entrance by prior arrangement or 50m from house with separate disabled bays. Level path to house. Access to house: Disabled access via shop. All ground floor rooms are level with seats in every room. First floor reached by lift and ramp to mount two steps. One wheelchair available in house. Access to grounds: Most areas can be reached via gravel paths, including Darwin’s ‘thinking path’ and greenhouses. The gravel can be slippery when wet. The rest of the area is lawn which is unsuitable for wheelchairs. Visually impaired visitors: Interactive exhibition on first floor allowing visitors to touch and participate. Braille guide and descriptive audio tour available. Deaf and hard of hearing visitors: Audio tour with hearing loop. Foreign language speakers: Audio tours available in French, German and Japanese Toilets: Accessible toilet on ground floor. Shop: Level access. Refreshments: Tea room on ground floor. Image 1 Image caption: Down House Photograph of Down House with colourful flowerbeds in the foreground 21

Image 2 Image caption: Charles Darwin Sepia photograph of Charles Darwin. Image 3 Image caption: Darwin Research Specimens Photograph of Darwin research samples on a circular table in a room full of books and papers.

Farnham Castle Keep
Castle Hill Farnham Surrey GU6 0AG Telephone 01252 713393 Fax 01252 713393 Parking: 10m from entrance. Access to castle: Easy access for the ticket office. Keep itself is only accessible by steep flights of uneven steps. Not suitable for wheelchair users. Deaf and hard of hearing visitors: Tape tour with hearing loop. Facilities: None. Image caption: Farnham Castle Photograph of Farnham Castle with flowers in bloom.

Lullingstone Roman Villa
Lullingstone Lane Eynsford, Dartford Kent DA4 0JA Telephone 01322 863467 Fax 01322 863467

Parking: 40m from entrance: loose gravel surface in car park. Disabled visitors can be set down by railing; slight slope to entrance. Access to building: Ground floor accessible to wheelchairs. 22

Stairs to upper floor viewing area and showcases. Grounds: On concrete and smooth grass. Benches provided (approach via steps). Visually impaired visitors: Mosaic floor can be touched by prior arrangement with visitor operations team members. Flower borders in grounds. Deaf and hard of hearing visitors: Audio tour with hearing loop available. Shop: Easy access. Toilets: Accessible toilet available. Refreshments: Snacks available. Picnic welcome in grounds. Image caption: Lullingstone Roman Villa Mosaic Photograph of mosaic detail.

Medieval Merchant’s House
58 French Street Southampton Hants SO1 0A Telephone 02380 221503 Textphone 01793 414878 During business hours. Mon-Sat Parking: Meters for street parking. Double yellow lines outside of the House. Access to house: Main access has six steps. Alternative side entrance has two high steps. House not suitable for wheelchairs. Some ground floor surfaces are uneven. High steep staircase to first floor with handrail. Seats available. Visually impaired visitors: Furnishings may be touched. NB Hazardous low beams, doorways and entrance to cellar. Deaf and hard of hearing visitors: Audio tour with hearing loop available. Script also available. Visitors with learning difficulties: Basic language audio tour included in admission price. Toilets: Accessible male/female toilet available. Shop: Level access within house.Photograph of projecting bean with hanging wine barrel sign outside the Medieval Merchants House.

Osborne House
York Avenue 23

East Cowes Isle of Wight PO32 6JY Telephone 01983 200022 Fax 01983 281380 Parking: 50m from reception centre, then a further 200m to house entrance. With prior arrangement disabled visitors may be set down at house entrance (not coaches). Access to house: Five wheelchairs available to loan from reception. Ground floor accessible to wheelchairs via ramp. NB Osborne House will be trialling access for users to the first floor by an existing lift. Whilst we endeavour to provide this service whenever the House is open, there will be occasions when wheelchair access to the first floor is not available. Gardens: Accessible on tarmac and compacted gravel paths. The Walled Garden is heavily gravelled and may be difficult for wheelchairs. Wheelchairs can access the museum at Swiss Cottage, but not the Cottage itself. An adapted minibus is available to take wheelchair users to Swiss Cottage. Bench seating is provided around the estate. Visually impaired visitors: Flower garden and blossom. Toilets: An accessible toilet is located next to the Petty Officers Quarters reception and in the Kitchen Courtyard toilet facilities associated with the restaurant. Shop: A ramped access to the new reception building enables access to the ticketing entrance, exhibition and shop. Refreshments: Ramped access to new café at reception and associated garden with tables and chairs. Ramped access to restaurant and Orangery Tea room. Picnics welcome in grounds. 5 images show various scenes at Osbourne House: Image 1 Corridor in Osborne House with statuettes, benches and ornate décor. Image 2 Busy restaurant scene. Image 3 Image caption: Osborne House View of Osborne House and gardens with water fountain in the foreground. A young boy sits on the edge of the fountain wall looking out at the water. Image 4 24

Room within Osborne House with elegant furnishings, central table, statues, paintings and benches. Image 5 Opulent room with marble pillars, chandeliers, and yellow upholstered furniture and curtains.

Pevensey Castle
Pevensey East Sussex BN24 5LE Telephone 01323 762604 Fax 01323 762604 Parking: 300m from entrance. Uneven brick surface and narrow gravel track. Access to castle and grounds: Inner and outer bailey accessible to wheelchair users via mainly compacted gravel paths and some rough grass; assistance may be necessary. Many steps to the towers. Handrails to lower dungeons and North and South Towers, winding staircase. Benches provided. Site folders available on location. Visually impaired visitors: Audio tour available. Cannon, grave stones and catapult balls to touch. NB Steep stairs in North tower, can be reached by external staircase. Level access to lower exhibition in the North Tower. Deaf and hard of hearing visitors: Audio tour with hearing loop available. Visitors with learning difficulties: Basic language audio tour available. Toilets: Accessible toilet within admissions building. Refreshments: Castle cottage Tea Rooms has level access near car park. Photograph of Pevensey Castle surrounded by grassy expanse with clouds overhead.

Portchester Castle
Castle Street Portchester, Fareham Hants PO16 9QW Telephone 02392 378291 Fax 02392 378291 25

Parking: 200m from entrance, public car park outside of the castle. Access to castle and inner bailey: Via drawbridge and level smooth grass. Ground floors of keep and exhibition within reached via a ramp. Stone steps via inner keep are steep winding and uneven. Wooden steps are very steep. Grounds: Compacted gravel paths lead to the outer bailey and Roman walls. Toilets: In public car park via RADAR key. Shop: Accessed via heavy door. Slight lip into castle shop and mat well. Refreshments: Snacks in shop. Photograph of a wall at Portchester Castle where you can see the water and boats beyond a gated doorway below a window.

Richborough Roman fort
Richborough, Sandwich Kent CT13 9JW Telephone 01304 612013 Fax 01304 612013 Parking: 100m from entrance; loose gravel surface. Disabled drivers can drive to museum building; gates will be opened by visitor operations staff, please phone beforehand. Access to fort and grounds: Accessible via uneven ground, steps and banks. Visually impaired visitors: The exhibition provides objects for handling. Deaf and hard of hearing visitors: Audio tour with hearing loop. Visitors with learning difficulties: Basic language audio tour included in admission price. Toilets: Accessible toilet available. Closed in winter. Richborough Roman fort Photograph of ruined wall of Richmond Roman Fort amongst grassy pastures on a sunny day.

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Upnor Castle
High Street Upnor Rochester Kent ME2 4XG Telephone 01634 718742 Fax 01634 718742 Parking: 100m from entrance, gravel surface. Disabled visitors may be set down at the gate, two spaces for disabled drivers in the drive. Access to castle: Not suitable for wheelchairs. Via ramp from road, cobbled drive and five steep steps or four shallow steps into barrack block (ticket point). 90m Hoggin gravel drive to castle and three steps down to the drawbridge. Ground floor level but stairs to first floor. Small threshold step to courtyard and short ramp into magazine store. Grounds: Access on compacted gravel and cobble paths, short grass with some slopes. Benches provided. Visually impaired visitors: Cannon and powder barrels to touch in castle, river and boat sounds in the grounds. Deaf and hard of hearing visitors: Audio tour with hearing loop. Toilets: No accessible toilet available.

Walmer Castle and Gardens
Kingsdown Road Deal Kent CT14 7LJ Telephone 01304 364288 Fax 01304 364288 Parking: Accessible parking at end of drawbridge. Access to castle: Via cobbled and flagstone walkway and wooden flat drawbridge. Gatehouse and ground floor rooms accessible via ramps. Easy flight of stairs to upper floor with handrail. The most interesting rooms are upstairs. Two buggies and one wheelchair available on location. Gardens: Main route from house is not practical but there is an alternative route via a side gate. Smooth grass and gravel paths within grounds. Visually impaired visitors: Audio tour 27

included in admission price. Scented plants. Cannon to touch. NB Changes in floor levels and dim lighting in the house. Deaf and hard of hearing visitors: Audio tour with hearing loop. Script also available. Toilets: Accessible toilet available. Shop: Level access. Refreshments: The Lords Warden Tea Room via main shop. Morning coffee, light lunches and afternoon tea. Counter service. Photograph of a lady listening to headphones touching the end of a canon on Walmer Castle’s battlements. © Tom Miles Image caption: Walmer Castle Exterior Photograph of family enjoying a walk over footbridge from Walmer Castle overlooking lush green gardens. Image caption: Walmer Castle Interior Photograph of room where two women stand looking at paintings mounted on a curved wall. Light streams through the windows above.

Sensory Gardens
Enjoying time in the garden
Many English Heritage properties offer the sights, smells and sounds of the garden. At some, these gardens are a special feature, and will contribute to a really enjoyable visit. At Audley End House, for example, the Parterre Garden is spectacular in both spring and summer – a mix of hyacinths, daffodils, wallflowers and tulips, giving way to roses and peonies in May and June, and the scented heliotropes and geraniums of high summer. The Kitchen Garden, by contrast, offers an abundance of fruit, herbs and vegetables grown by traditional Victorian methods and modern organic ones. There are five electric mobility vehicles available, to help visitors enjoy the gardens to the full. The Gardens at Belsay Hall are very different – a series of ravines, corridors and rocky pinnacles which provide habitats for a number of rare and exotic plants. The rhododendrons are a mass of colour from November to August, the Magnolia Terrace is gloriously scented for much of the year, and the Winter 28

Garden has scented tree heather and some of the oldest Douglas Firs in the country. All the gardens can be reached via firm paths, and there is a signposted wheelchair route. Recent restoration work at Witley Court has ensured that the main paths are flat and wide, and new gardens have been designed to stimulate all the senses. Many scented plants have been introduced to the woodland gardens, while selective pruning has created small glades and changing patterns of light and shade. There are diverse habitats for wildlife, and a large bird population. Coots, grebes, herons, woodpeckers, jays and the occasional owl are just some of the birds one might hear on a visit to Witley. You will find access details for all these properties within this guide, as well as entries on other gardens to enjoy. This section contains 5 images: Image 1 Image caption: Eltham Palace Photograph of a statue in an exterior alcove above a flowerbed at Eltham Palace. Image 2 Image caption: Down House Photograph of Down House gardens with shrubs, flowerbeds and large trees in the distance. Image 3 Image caption: Witley Court Photograph of a flowerbed with gravel path featuring vibrant pink fox gloves and bench in the distance. Image 4 Image caption: Eltham Palace Photograph of an aerial view of a walled garden at Eltham Palace which has been divided into a grid format with bricked paths. Image 5 29

Close up photograph of a Rhododendron flower and its leaves.

South West
Berry Pomeroy Castle
Totnes Devon TQ9 6NJ Telephone 01803 866618 Fax 01803 866618 Parking: 60m from entrance; loose stone and gravel surface, then level grass. Setting down point 25m from admission point. Access to castle: Ground floor accessible with care, but path from entrance (25m) is rough. Several steps in entrance passage. Narrow spiral staircases with uneven treads to upper floors. Grounds: All accessible though grass surfaces are bumpy; earth and stone pathways. Audio tour available. Visually impaired visitors: Carvings to touch on column bases in loggia; bird song, wildflowers and grasses. Toilets: Accessible toilet available. Shop: Level access. Refreshments: Level access.

Cleeve Abbey
Abbey Road,Washford, Watchet, Somerset TA23 0PS Telephone 01984 640377 Fax 01984 641348 Parking: 70m from entrance, then 150m to admission point, via tarmac and cobbled entrance bridge. Designated parking through gatehouse entrance and approximately 20m from admission point. Access to abbey: Most of ground floor accessible either via four steps (in exhibition area) or via alternative route. Ramp access from grounds to church and cloisters; cobbles and gravel in courtyard. Upper floor reached via staircase, often accessible to ambulant disabled visitors with assistance. New 30

solid handrails added to all staircases. Wheelchair available on request. Many seats. Grounds: All accessible via short mown grass, cobblestone and compacted gravel. Visually impaired visitors: River by entrance, bird song, steam railway in distance. Toilets: Accessible toilet available. Exhibition: Easy access to first room via shop; two further rooms accessed via four steep steps. Exhibition includes a Touch-screen virtual tour. Shop: Easy access. Refreshments: Snacks in shop. Picnics welcome in grounds. Photograph of Cleeve Abbey on a winter’s day.

Dartmouth Castle
Castle Road Dartmouth Devon TQ6 0JN Telephone 01803 833588 Fax 01803 844445 Parking: 12m from entrance (local authority-run). Disabled visitors may be set down at gate. Access to castle: Via stone and paved paths, steps and slopes. Ground floors have many steps; a helper is recommended. Narrow, steep spiral staircases to upper floors. Toilets: Not accessible for wheelchair users (local authority-run). Near car park. Exhibition: In Victorian Gun Battery, accessed via tarmac path and shallow steps. Shop: Four steps – assistance advised. Refreshments: In car park (privately run). Note: Access for wheelchair users is through areas outside English Heritage’s control, manual wheelchair users may choose to bring an assistant. Please telephone the site for more information.

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Photograph of a canon on wheeled base pointing out of an open window. Photograph of Dartmouth Castle on a rocky shore with calm waters.

Farleigh Hungerford Castle
Farleigh Hungerford near Bath Somerset BA3 6RS Telephone 01225 754026 Fax 01225 754026 Parking: 20m from entrance on a tarmac surface. Disabled visitors may be set down on the top lawn by prior arrangement. Access to castle: Castle ruins are negotiable via steps and rough paths. Chapel accessible through garden and wheelchair lift. Ground floor of (Priest House) Museum accessible via wheelchair lift and ramp. Virtual tour enables exhibit in upper level of museum and inaccessible area to be explored via touch screen. Difficult spiral staircase to upper floor of museum. Benches and seats provided. Grounds: Accessed on compacted gravel, tarmac, paved and earth paths and fairly smooth grass. Some cobbled areas. Wheelchair access is confined to top lawns. Visually impaired visitors: Stone carvings on tombs in chapel and museum may be touched. Tactile model of castle. Chapel flower garden. NB Spiral staircase in museum; crypt is dark and small. Please take care. Deaf and hard of hearing visitors: Audio tour with hearing loop. Script also available. Toilets: Accessible toilet available. Shop: Accessible. Refreshments: Snacks. Picnics welcome in grounds.

Glastonbury Tribunal
9 High Street Glastonbury Somerset BA6 9DP Telephone 01458 832954 Fax 01458 832954

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Parking: 275m from entrance (local authority-run); tarmac surface. Reserved parking for disabled drivers. By prior arrangement, disabled visitors may be set down at entrance or park by the back gate in St John’s Car Park. Access to Tribunal: Ramp available at High Street entrance. Back entrance reached via paving stones and grass, and has three steps up and four steps down. Ground floor is accessible to wheelchair users. Upper floor reached by spiral staircase. Benches and chairs. Gardens: Small back garden accessible on paving stones and smooth grass; some steps. Seats. Visually impaired visitors: Wooden scroll panelling to touch. NB Low doorways upstairs. Rose trees and herbs. Toilets: Not accessible for wheelchair users. Museum/lake village exhibition: On upper floor via stairs. Visitor centre (shop/TIC): Level access. (This site is managed by Glastonbury Tribunal Ltd.)

Hailes Abbey
near Winchcombe Cheltenham Glos GL54 5PB Telephone 01242 602398 Fax 01242 602398 Parking: 20m from entrance; loose gravel surface. Access to museum/ticket point: Level, then ramp. Access to abbey and grounds: Gentle grass slope, then level, smooth grassed area. Benches. Wheelchair available on request. Visually impaired visitors: Sounds of birds, stream, farm animals and steam railway. Deaf and hard of hearing visitors: Audio tour with hearing loop. Script available. Toilets: One accessible toilet available with ramped entrance. Refreshments: Tea, coffee and cold drinks available. (The site is maintained and managed by English Heritage, and owned by the National Trust.) Photograph of ruined arches at Hailes Abbey. 33

© Andrew Tryner Image caption: Hailes Abbey Photograph of covered exhibition in the gardens of Hailes Abbey featuring stone architectural features.

Muchelney Abbey
Muchelney Langport Somerset TA10 0D Telephone 01458 250664 Fax 01458 253842 Parking: Designated parking 20m from the entrance. Access to abbey and grounds: One lip at entrance. Ramped access to most of ground floor. Stairs to upper floor are uneven and steep. Grounds accessible via short mown grass. Level access. Visually impaired visitors: Large display of carved stones may be touched. NB Wall footings may be hazardous. Toilets: Toilet accessible for wheelchair users. Exhibition: Exhibition includes a touch screen virtual tour. Shop: Assistance may be required. Two shallow steps when entering via kitchen. Refreshments: Snacks. Picnics welcome in grounds. Benches available.

Okehampton Castle
Castle Lodge Castle Road Okehampton Devon EX20 1JB Telephone 01837 52844 Textphone 01793 414878 During business hours. Mon-Sat 34

Parking: Designated parking in small lay-by opposite castle entrance; it is advisable to phone in advance in high season. Access to castle and grounds: Steps from ticket office; alternative entrance beside main gate. Surface within the castle is grass and gravel. Access to bailey and to motte is via steep slopes and steps, but there is alternative access to bailey across fairly even grass and a slope. Benches. Visually impaired visitors: Descriptive audio tour included in admission price. Bird song; small waterfall on stream at front of castle. Deaf and hard of hearing visitors: Audio tour with hearing loop. Scripts also available. Toilets: Accessible toilet beside ticket office; ramped access but assistance advised. Refreshments: Hot and cold drinks and snacks at ticket kiosk. Picnic area accessible with help (via earth path and gate); rough grass in meadow. Note: Disabled visitors are advised to bring an assistant, although staff will help wherever possible. Photograph of Okehampton Castle on a sunny day. © David Garner

Old Sarum
Castle Road Salisbury Wilts SP1 3SD Telephone 01722 335398 Fax 01722 416037 Parking: 50m from entrance, via loose gravel surface and steep wooden bridge with non-slip surface. Disabled visitors may be set down near bridge. 2 accessible parking spaces opposite accessible toilet. Access to monument: Outer bailey and cathedral ruins are accessible to wheelchairs via car park. Monument itself has grass slopes, narrow paths and loose gravel surfaces. NB Drop into crypt area. Top viewing point is accessible from one location via steep grass slope. Site folder available on location. Toilets: Accessible toilet with Radar key in car park Shop: Accessed via ramp. Aerial photograph of Old Sarum 35

© Skyscan Balloon Photography

Old Wardour Castle
Wardour near Tisbury Wilts SP3 6RR Telephone 01747 870487 Fax 01747 870487 Parking: 8.5m from entrance, via smooth tarmac. Access to castle: Via 90m compacted gravel and grass path. Six steps at entrance, ramped entrance on rear of Castle to ground floor only. Assistance recommended. Grounds: Loose and compacted gravel paths and smooth grass (soft in winter). Four steps to Pavilion. Benches provided in summer. Excellent views of castle from the lawns. Visually impaired visitors: Carvings to touch. NB Beware covered well in centre of castle, and low-level walls on one side of main entrance corridor and off Gate Keeper’s Chamber into Garderobe. Audio tour available. Toilets: Accessible toilet at kiosk. Ask a member of staff for the key. Photograph of Old Wardour Castle within lush green gardens.

Pendennis Castle
Falmouth Cornwall TR11 4LP Parking: Designated parking inside monument. Access to castle: Via compacted gravel paths. Two steep steps at the ticket point, tickets are also available in the shop where there is easy access. Spiral staircase and difficult steps to upper floor. Seats. Access to newly opened Royal Artillery Barracks: Easy access. Interpretation includes a computerised virtual tour of the site and low level mirrored viewing of part of the Roseland and Fal estuary.

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Access to the Keep (main castle building): Via compacted gravel paths. Two steps to the ground floor, spiral staircase and difficult steps to the upper floor and roof. Grounds: Grassed and tarmac areas, but assistance needed for some steep parts. Many good viewpoints. Benches provided, between Easter and November. Visually impaired visitors: Large print handouts available. Tactile exhibits in discovery centre. NB There are some low doorways and ceilings, and the ramparts can be hazardous. Toilets: Accessible toilet available. Exhibition of Butterworth cartoons: Currently located on first floor of shop, access is via two flights of stairs. Museum: Ground floor level access only. Shop: Level access. Refreshments: Seasonal café, easy access. Hot and cold drinks available from shop. Picnic area in grounds. Photograph of Pendennis Castle in the late evening sun. Photograph of couple look at a tank exhibit in the gardens of Pendennis Castle with views of the building behind.

Portland Castle
Castletown Portland Dorset DT5 1BD Parking: Designated parking inside monument. Level compacted gravel path to castle. Access to castle and Captain’s House: Ground floor is level in the castle apart from steps to get to the gun room. Narrow doorways in Captain’s House. Special audio tour and flip-book for those unable to access upper floors. Visually impaired visitors: Bas-relief sculptures to touch. Touch tour included in admission price. Braille and tactile signs on all displays. Deaf and hard of hearing visitors: Audio tour with hearing loop. Script also available. Toilets: Accessible toilet available. Shop: Level access. Refreshments: Tea Room with 37

loose seating. Picnics welcome in the grounds. Photograph of a man in a wheelchair reads a book in an interior room at Portland Castle. Photograph of a person reading a brail explanation of objects on a table that includes books. Aerial photograph of Portland Castle surrounded by trees with autumn leaves. ©Skyscan Balloon Photography

Restormel Castle
Lostwithiel Cornwall PL22 0EE Telephone 01208 872687 Textphone 01793 414878 During business hours. Mon-Sat Parking: 200m from entrance; three steps on path although alternative access available via a ramp by prior arrangement. Access to castle: The ground floor, from which the layout of the castle can be appreciated, is mainly grass and gravel. The battlements are cobbled and reached via a wooden staircase which is slippery when wet. Grounds: All accessible on smooth level grass. The sloping lawns are slippery when wet. Visually impaired visitors: There is a sheer drop to the moat area from the grounds. Toilets: Not accessible. Refreshments: Soft drinks, biscuits, etc available from the ticket kiosk. Shop: Level access. Photograph of Restormel’s Castle’s grassy courtyard surrounded by ruined walls. Image caption: Restormel Castle Photograph of Restormel Castle from the bottom of the mound it sits upon with blue skies behind.

St Mawes Castle
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St Mawes, near Truro Cornwall TR2 3AA Parking: Near entrance; there are steps with handrail down to the entrance and slopes for wheelchairs. Help available, please call in advance. Accessible spaces available in main car park, near the entrance. Access to castle: Level access for wheelchair users through shop and across drawbridge into main entrance floor. Battlements and bastions not accessible, and spiral staircase to other floors is narrow. Gardens: Reached through side door via large, wide steps. All parts, including defences, are accessible on compacted gravel paths and smooth grass slopes. Benches. Excellent viewpoints. Visually impaired visitors: Sounds of seabirds; a few scented plants in gardens. Deaf and hard of hearing visitors: Audio tour with hearing loop. Toilets: One accessible toilet available. Shop: Level access via a shallow step. Refreshments: Drinks and ice creams available from shop. Picnics welcome in gardens. Photograph of St Mawes Castle with lush flowerbeds in the foreground and blue sky and clouds behind.

Sherborne Old Castle
Castleton Sherborne Dorset DT9 5NR Telephone 01935 812730 Fax 01935 812730 Parking: Disabled visitors may park 20m from entrance. Access to castle and grounds: Via sloping timber bridge. Area within the castle is mostly smooth grass with some uneven patches, and compacted gravel. All parts level except steps to chapel and Barbican area. Benches. Toilets: Accessible portaloo available. Refreshments: Ice creams and soft drinks. Picnics welcome in grounds.

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Stonehenge
near Amesbury Wilts SP4 7DE Telephone 0870 333 1181 Fax 01722 343831 Parking: Reserved parking for disabled drivers is available close to entrance. Ticket office reached by short, sloping tarmac path. Access: On tarmac and grass path around outer circle (subject to weather conditions). One wheelchair available to visitors on request at entrance kiosk. Visually impaired visitors: Audio tour (subject to availability). Braille and large print guides are available on request. Touching Stones accessible at the main entrance. Deaf and hard of hearing visitors: Audio tour with hearing loop in ten languages (subject to availability). Induction loop available at the ticket office, Stonehenge Kitchen and in the shop. Toilets: Accessible toilet in large toilet block at far end of car park. Shop: Level access. Refreshments: Light refreshments are available from the Stonehenge Kitchen. Photograph of Stonehenge on a calm day.

Tintagel Castle
Tintagel Cornwall PL34 0HE Telephone 01840 770328 Fax 01840 772105 Parking: All parking in the village. A Land Rover service (April–September) can take visually impaired and ambulant disabled people to the exhibition and shop. Please contact the site in advance for group bookings and all other parking/access enquiries. Access: Access to the castle is via at least 100 steep steps. Surfaces in the castle include grass, gravel, cobbles and flagstones. Many of the surfaces are uneven and include changes of level. The island element of the site 40

is a natural Cornish headland which includes several cliffs. Parts of the castle can be viewed from Glebe Cliff; the National Trust has set aside an area beside the church for this purpose. Visually impaired visitors: Due to the hazardous nature of the site, it is recommended that blind and partially sighted visitors have assistance. Deaf and hard of hearing visitors: The film ‘Searching for Arthur’ has subtitles and a hearing loop facility. Induction loops are also available in the shop.

East of England
Audley End House and gardens
Saffron Walden Essex CB11 4JF Telephone 01799 522842 Fax 01799 521276 Parking: 200m from entrance, with reserved parking for disabled visitors. Please make arrangements in advance if possible. Wheelchairs: Four wheelchairs available in house, three motorised wheelchairs available in grounds, but must be booked in advance. Access to house: Via loose gravel, tarmac, cobbles and smooth grass. Ground floor level apart from Butlers Pantry which has four steps. Site literature available on location. Gardens: Access via tarmac and gravel paths and very smooth grass. Seats provided. A number of bridges either have a step or steep slope. Visually impaired visitors: Fountain, wildfowl and bird song in grounds; flower and rose gardens. Toilets: Accessible; level access. Shop: Level access. Restaurants: Ramped access to tea rooms. Three steps to self-service café in the Servants Hall. Photograph of a large hall within Audley End House with banners, paintings and wooden cladding on the walls. Image caption: Audley End House & Gardens Photograph of the House and Gardens.

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Bushmead Priory
Colmworth near St Neots Beds MK44 2LD Telephone 01799 522842 Fax 01799 521276 (Audley End House) Parking: 5m from entrance, via loose gravel and cobbled pathway. Access to priory: Two steps into monument. Ground floor is level but steps to upper ground floor and steps to some rooms. Displays: Accessible to wheelchair users. Photograph of a couple walking up the path approaching Bushmead Priory.

Castle Acre Priory
Stocks Green, Castle Acre King’s Lynn, Norfolk PE32 2XD Telephone 01760 755394 Fax 01760 755161 Parking: Beside shop 100m from property. Access to priory: Via about 100m of smooth grass, tarmac path and slope. Ground floor of ruins on level short grass. Prior’s lodging accessed by narrow spiral staircase. Audio Visual of Prior’s lodging available in exhibition hall. Grounds: Grass paths. Herb garden has tiled paths; access is via a slope from the grounds. Visually impaired visitors: There is a herb garden with scented plants. Deaf and hard of hearing visitors: Audio tour with hearing loop. Script available. Toilets: Not accessible for wheelchairs; 50m from entrance, with single step for access. Exhibition: Level access. Shop: Level access, but there are steps inside. Refreshments: Snacks available from shop. Picnics welcome in grounds. Photograph of Castle Acre Priory on a sunny day. 42

Castle Rising Castle
Castle Rising, King’s Lynn Norfolk PE31 6AH Telephone 01553 631330 Textphone 01793 414878 During business hours. Mon-Sat Parking: 50m from entrance; car park surface difficult. Compacted gravel path to castle. Access to castle: There is access to castle bridge and grounds via compacted gravel paths and grass. Steep steps to castle may restrict wheelchair users but these are negotiated by many ambulant disabled visitors. Grounds: Accessible within curtain walls on compacted gravel and smooth grass. There are some sloped areas. Seats provided. Deaf and hard of hearing visitors: Interactive audio tour with hearing loop. Toilets: Accessible toilet in car park. Shop: Level access. Refreshments: None, but picnics welcome in grounds. Photograph of curved path leading to Castle Rising Castle taken through an archway in the foreground.

Denny Abbey & The Farmland Museum
Ely Road Chittering near Waterbeach Cambs CB5 9PQ Telephone 01223 860489 Fax 01223 860489 Parking: In grounds next to abbey/ museum, 20–50m from entrance. Access to abbey and museum: Threshold step to the entrance of the abbey (assistance is recommended), then gravel and grass paths. Ground floor has level access; staircase to the first floor. Ramp to back door. Large step into refectory. Grounds: Level access on grass and gravel surfaces. Benches available. 43

Toilets: Accessible toilet in museum. Shop: Two steps. Refreshments: Available from museum at weekends. Picnics welcome. Photograph of Denny Abbey and the Farmland Museum with vibrant blue sky and fluffy white clouds behind.

Framlingham Castle
Framlingham Suffolk IP13 9BP Telephone 01728 724189 Textphone 01793 414878 During business hours. Mon-Sat Parking: 100m from entrance on gravel path and drive. Parking nearer the entrance can be arranged for disabled visitors: please telephone in advance. Two wheelchairs available. Access to castle: All ground floor areas within castle walls are level compacted gravel surfaces. Benches provided. Steep spiral stairs to upper floors and wall walk. Exhibition: Level access (within Poorhouse). Grounds: Earthworks beyond the castle accessed via rough tracks and very undulating ground. Visually impaired visitors: General Braille guide covering historic properties available on site for visually impaired visitors to use. Deaf and hard of hearing visitors: Interactive audio tour with hearing loop. Toilets: None accessible for wheelchair users. Steps. Shop: Level access.

Tilbury Fort
Tilbury Essex RM18 7NR

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Parking: Beside entrance. Loose gravel surface. Access to buildings: Via level cobbled surface, tarmac and gravel paths, and smooth grass. Level access to magazines, fort square and some underground workings. Site literature and seats available on location. Exhibition: Level access. Grounds: Steep slopes or steps to ramparts and some gun emplacements. Visually impaired visitors: Interactive Talking History computer. Deaf and hard of hearing visitors: Audio tour with hearing loop. Toilets: Accessible toilet with level access, within fort. Shop: Accessed via three steps. Refreshments: Snacks available, and picnics welcome in grounds. Aerial photograph of Tilbury Fort.

Wrest Park
Silsoe Beds MK45 4HS Telephone 01525 860152 weekends only Fax 01525 860152 Parking: Disabled visitors may park outside the mansion. Access to house: There are steps at the entrance, but an alternative level entrance is available to the garden. Unaccompanied wheelchair users should phone in advance to arrange for access. Grounds and garden buildings: Access to the grounds is via mainly gravel paths and smooth grass. There are steps or a steep slope to the Orangery and steep steps to the Pavilion. There is a ramp to access the Bowling Green House. Benches are provided. Motorised wheelchairs available. Visually impaired visitors: Many garden ornaments and sculptures may be touched. There are also many trees and wild flowers. Deaf and hard of hearing visitors: Hearing loop and transcript of audio tour available. Toilets: Not accessible to wheelchair users. 200m from main entrance. Shop: Within mansion. Refreshments: Tea, coffee, biscuits, cold drinks and ice creams available from the mansion.

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Photograph of the front of Wrest Park and manicured gardens featuring scarlet flowers.

East Midlands
Ashby de la Zouch Castle
South Street Ashby de la Zouch Leics LE65 1BR Telephone 01530 413343 Fax 01530 411677 Parking: 20m or 400m from entrance; ground uneven. Slope at entrance. Access to castle: Via 200m of grass, but assistance may be required. Some buildings are inaccessible to wheelchair users Deaf and hard of hearing visitors: Audio tour with hearing loop. Toilets: Accessible toilet adjacent to shop. Shop: Access via a ramp and double doors.

Bolsover Castle
Castle Street Bolsover Derbs S44 6PR Telephone 01246 822844 Fax 01246 241569 Parking: 50m from entrance, with accessible spaces. Access to castle: Terrace Range and parts of Riding School have level access. Small steps within the castle but audio-visual displays and tactile models in the site’s Discovery Centre. Many good viewpoints. The Little Castle is not accessible to wheelchair users.

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Grounds: All accessible on level, compacted gravel paths. Some steps but alternative routes. Benches provided. Site folder available. Visually impaired visitors: Tactile exhibits and extensive use of sound. Deaf and hard of hearing visitors: Audio tour with hearing loop. Toilets: Accessible toilet in visitor centre. Refreshments: Coffee shop in visitor centre, and picnics welcome in grounds. Shop: Ramp access. Photograph of Bolsover Castle on a sunny day. Photograph of a person on a buggy traveling along the path around the exterior wall of Bolsover Castle.

Gainsborough Old Hall
Gainsborough Lincs DN21 2NB Telephone 01427 612669 Fax 01427 612669 Parking: 800m from entrance on level road and paths. Access to house: Via level tarmac path. All ground floor rooms are accessible to wheelchair users; ramps provided. Audio tour available. Grounds: All accessible on tarmac paths and smooth grass. Toilets: Key available at house to nearby accessible toilet with level access (500m). Exhibition: Pilgrim exhibition on ground floor. Shop: Accessible via ramp.

Kirby Hall
Deene near Corby Northants NN17 3EN Telephone 01536 203230 Fax 01536 403088 47

Parking: 100m from entrance via difficult surfaces in car park. Disabled visitors can be set down just outside the entrance. Access to hall: Via compacted gravel path from main gate. Whole ground floor easily accessible to wheelchair users. Great West Staircase is suitable for most ambulant disabled visitors. Chairs available in some rooms. Audio tour available. Gardens: All accessible via gravel paths and smooth grass. Alternative entrance from forecourt to gain entry to garden. Toilets: Accessible toilets available. Shop/display: Level access. Refreshments: Drinks and snacks available from shop. Picnics welcome in grounds. Photograph of Kirby Hall and gardens.

Lincoln Medieval Bishops' Palace
Located on the south side of Lincoln Cathedral Telephone 01522 527468 Fax 01522 527468 Parking: One accessible space in front of the visitor centre; disabled visitors may also be set down at the entrance. Access to ruins and the Contemporary Heritage Garden: No wheelchair access; steps, gradients and uneven surfaces. Level path and seating within the Garden. Toilets: Accessible toilet, key available from site staff. Shop and exhibition: Level access. Exhibition displays include a subtitled audiovisual tour of the palace and the Garden for those unable to negotiate the site. Refreshments: Hot and cold drinks and snacks available from shop. Picnics welcome in grounds. Photograph of Lincoln Medieval Bishops’ Palace. © Andrew Tryner

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Lyddington Bede House
Blue Coat Lane, Lyddington Uppingham, Rutland LE15 9LZ Telephone 01572 822438 Fax 01572 822438 Parking: Off road, 20m from entrance via cobbled pathway. Access to buildings: 20m from church gate on slightly sloping tarmac/cobbled path. Ground floor accessed via small step and other small steps into each ‘cell’. Fairly easy steps to first floor but steps to second floor difficult. Seats available. Grounds: All areas accessible on compacted gravel paths and smooth grass; gazebo area bumpy. Visually impaired visitors: Herb borders. NB Hazardous low ceiling along outside walkway. Toilets: None. Shop and exhibition: Wheelchair access via small step – assistance recommended. Refreshments: None, but picnics welcome in grounds. Photograph of Lyddington Bede House.

Rushton Triangular Lodge
Desborough Road Rushton Kettering Northants NN14 1RP Telephone 01536 710761 Fax 01536 710761 Parking: Restricted, in lay-by, about 50m from property across a busy road. Access to monument and grounds: Three steps to ticket office. Access within Lodge not possible for wheelchair users; however, the main interest of the building is its exterior. Spiral staircase to upper floor may be difficult for ambulant disabled visitors. Smooth grass in grounds with compacted gravel paths. 49

Toilets: None. Shop: In ticket office, up three steps. Refreshments: None, but picnics welcome in grounds. Photograph of Rushton Triangular Lodge within lush green surroundings.

Sibsey Trader Windmill
Sibsey Boston Lincs PE22 0SY Telephone 01205 750036 Fax 01205 750036 Parking: 10m from entrance; loose gravel surface. Access to mill: Wheelchair access not possible to mill itself; steep steps and ladder difficult for disabled visitors with mobility impairments. Grounds: Accessible on loose gravel. Seats available on request. Visually impaired visitors: Replica sails and grinding stones may be touched; sound of mill working on grinding days (telephone for details). Toilets: Accessible for wheelchair users; 5m from mill with level access. Exhibition: Level access.

West Midlands
Boscobel House
Bishops Wood, Brewood Staffs ST19 9AR Telephone 01902 850244 Fax 01902 851546 Parking: Adjacent to shop. Compacted gravel surface. Access: Access to site is via the shop or side gate. Cobbled farmyard surface. Assistance required. 50

No wheelchair access to house. Assistance needed to access exhibition. Grounds: Access to gardens via paths. Toilets: No disabled toilet available. Refreshments: Access to tea room via cobbled surface. Photograph of the side of Boscobel House with black picket fence and white geese passing by an iron plough machine in the foreground.

Buildwas Abbey
Iron Bridge Telford Shropshire TF8 7BW Telephone 01952 433 274 Fax 01952 433 274 Parking: 10m from entrance. Access: Entrance to abbey via ramp. Most of site accessible via rough grass surfaces. Toilets: Accessible portaloos available. Shop: Small kiosk not accessible to wheelchairs. Refreshments: Tea, coffee. Picnics welcome in grounds. Photograph of interior of Buildwas Abbey with pillars and an arched ceiling.

Goodrich Castle
Goodrich, near Ross-on-Wye Hereford & Worcester HR9 6HY Telephone 01600 890538 Textphone 01793 414878 During business hours. Mon-Sat The castle has many uneven steps and narrow doorways. Parking: Accessible parking is adjacent to the Visitor Centre in the car park, 330m from the Castle. Two further bays are available 100m from the Castle Access to castle: Many steps to the courtyard and Great Hall. Upper floors reached via steep stairs, some spiralled; access to chapel via one step. 51

Grounds: Accessed via steps; gravel or paved paths. Deaf and hard of hearing visitors: Audio tour with hearing loop. Toilets: Accessible toilet is available in the new Visitors Centre. Refreshments: There is a café in the new Visitors Centre open 7 days a week (April to October) and at weekends during the winter. There is indoor seating and the benches outside are wheelchair friendly. Photograph of steps leading into Goodrich Castle. Photograph of interior room of Goodrich Castle with wooden beamed ceiling and arched doorways. Light streams in through the stained glass window.

Haughmond Abbey
Upton Magna, Shrewsbury Shropshire SY4 4RW Telephone 01743 709661 Fax 01588 673026 Parking: Adjacent to entrance on compacted gravel surface. Access: Wheelchair access through side gate. Manual wheelchair users are advised to bring an assistant. Grass surface. Access the museum: Wheelchair access through rear door with assistance. Deaf and hard of hearing visitors: Loop system in shop. Toilets: Portaloos with accessible loo. Refreshments: Hot and cold drinks and ice creams in shop.

Kenilworth Castle
Kenilworth, Warwickshire CV8 1NE Telephone 01926 852078 Fax 01926 857843 Parking: Main Brays car par has accessible spaces. Access from car park into ticket office and shop - level surfaces, compacted gravel paths. Alternatively visitors may make arrangements in advance to park on Castle Green. Access to castle: Level access to kitchen area and Great Hall. Upper floors mainly reached by spiral staircases. Many good views. Low level introductory 52

display accessible to wheelchair users. Site information about inaccessible areas available. Grounds: Garden area accessible with compacted gravel paths and smooth grass. Benches provided. Visually impaired visitors: Flower garden and bird song. NB Parts of the site have uneven surfaces, steep slopes and steps. Special audio tour available for visually impaired visitors. Deaf and hard of hearing visitors: New audio tour with hearing loop available. Foreign language speakers: Audio tours available in French and German. Toilets: Accessible toilet located within Leicester’s Gatehouse Shop: Accessible ramp access. Exhibition: Leicester’s Gatehouse and Exhibition - access to all floors via lift. Refreshments: Café. Photograph of visitors walking around the grounds surrounding Kenilworth Castle.

Mortimer’s Cross Water Mill
Mortimer’s Cross Hereford Hereford & Worcester HR6 9PE Telephone 01568 708820 Fax 01568 708820 Parking: 50m east of entrance via roadside verge; car park surface can be slippery and muddy if wet. Disabled visitors may be set down nearer the mill and enter via private gate to Mill House – please telephone in advance if possible. Access to mill: Level access to ground floor. Ladder steps to first floor are very steep and narrow, and not suitable for wheelchair users (separate entrance at rear). Grounds: Smooth grassed area by the river is accessible via earth paths; manual wheelchair users may choose to bring an assistant. Seats available in summer season. Visually impaired visitors: Wooden parts of mill, sackcloth and old mill tools may be touched. Visitors can enjoy river sounds and bird song. Photograph of Kenilworth Castle with lavender flowers in the foreground.

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Photograph of a picture of Robert Dudley, Earl of Leicester at an exhibit within Kenilworth Castle. Photograph of an interior room at Kenilworth Castle with wooden furniture and small chandelier.

Stokesay Castle
near Craven Arms Shropshire SY7 9AH Telephone 01588 672544 Fax 01588 673026 Parking: 300m from entrance; some rough grass in car park. Access to castle via hardcore path through churchyard; kissing gate may be avoided by opening main gate. Disabled visitors may be set down closer to entrance; please telephone in advance. Access to buildings: Great Hall only has level access. Some steep steps within buildings; main oak staircase and steps to solar have handrail. Access to gardens and courtyard: Access to court yard is via two steps to a narrow historic gate. Not accessible for motorised scooters. Manual wheelchair users are advised to bring an assistant. Benches provided. Deaf and hard of hearing visitors: Audio tour with hearing loop. Toilets: Accessible toilet available. Shop: Level access. Refreshments: Inside the castle, large step into refreshment area. Seating inside and outside (summer season only). Photograph of Stokesay Castle with deep blue sky behind.

Wenlock Priory
Much Wenlock Shropshire TF13 6HS Telephone 01952 727466 54

Fax

01952 727466

Parking: 20m from entrance. Access to priory and gardens: Wheelchair ramp at new entrance. All parts of priory and gardens accessible via compacted gravel paths and smooth grass. Benches provided. Visually impaired visitors: Stonework and topiary to touch. NB Crypt and low walls may be hazardous. Deaf and hard of hearing visitors: Audio tour with hearing loop. Toilets: Accessible toilet with level access. Shop: Level access. Refreshments: Ice creams and hot and cold drinks. Picnics welcome in grounds. Photograph of Wenlock Priory and gardens.

Whitley Court
Great Witley Worcester Hereford & Worcester WR6 6JT Telephone 01299 896636 Fax 01299 896636 Parking: 500m from house. Hard path but assistance for wheelchair users advised. Access to house: Via hard path. Steps up to house but there are many good viewpoints all around the exterior. Grounds: Extensive grounds mostly accessible on hard paths; woodland walk has loose gravel path. Some steps. In the North Park there are benches and picnic tables provided in beautiful surroundings. Site folder available on location. Visually impaired visitors: Bird song in grounds. Deaf and hard of hearing visitors: Audio tour with hearing loop. Toilets: Accessible toilet at main ticket office. 55

Shop: Level access. Refreshments: Tea room (not English Heritage) with level access and seats outside. Picnics welcome in grounds. Photograph of an impressive fountain outside Witley Court spraying water high into the air. Photograph of Witley Court and gardens taken from across a lake with lily-pads. Image caption: Witley Court Photograph of a driveway leading up to Witley Court and gardens.

Wroxeter Roman City
Wroxeter Shropshire SY5 6PH Telephone 01743 761330 Fax 01743 761330 Parking: 8m from entrance, with uneven surface; setting down point at entrance gate. Access to site: Ramped access to visitor centre. Site mostly accessible, except some areas within walls, via smooth grass, cobbles, and loose and compacted gravel paths. Some slopes and bumpy areas. Manual wheelchair users are advised to bring an assistant. Secondary viewing platform has level access. Visually impaired visitors: Education centre (may be booked in advance) has pottery, fabric and armour to touch. Bird song, lilac blossom. Basilica is laid out in contrasting colours. Deaf and hard of hearing visitors: Audio tour with hearing loop. Toilets: Accessible toilet within the visitor centre. Shop/museum: Level access. Refreshments: Snacks available. Picnic area. Photograph of Wroxeter Roman Court. © Paul Highnam

Yorkshire & Humberside

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Brodsworth Hall and Gardens
Brodsworth, near Doncaster South Yorks DN5 7XJ Telephone 01302 722598 Fax 01302 337165 Parking: Disabled drivers can park near the hall – courtesy buggy service from car park. Access to house: All the ground floor is level and there is lift access to first-floor family bedrooms but not to the servants’ bedrooms. Wheelchairs are available, please telephone the site to book in advance. Gardens: The terrace and formal gardens are accessed on tarmac paths, but the Quarry gardens have self-binding gravel paths. Manual wheelchair users are advised to bring an assistant. Yachting exhibition: Level access. Visually impaired visitors: It is possible to handle the collection in the family room, including the recreated fabrics, carpets and wallpapers. Formal gardens and wildflower meadows on location. Toilets: Accessible toilet in toilet block. Shop/Tea Room: Ramped access. Photograph of a kitchen at Brodsworth Hall and Gardens with large wooden table and shelves containing cooking pots and pans. Image caption: Brodsworth Hall and Gardens. Photograph of Brodsworth Hall and Gardens.

Byland Abbey
Coxwold North Yorks YO6 5BD Telephone 01347 868614 Textphone 01793 414878 During business hours. Mon-Sat Parking: 70m from main car park (behind Abbey Inn) to entrance; 20m from smaller car park. Main car park has loose gravel. Disabled visitors may be set down at entrance gate, but beware passing cars. 57

Access to abbey and grounds: Via smooth grass. Staff will advise wheelchair users of a route around the ruins which avoids steps. Benches provided. NB Some grass areas may be marshy in wet weather. Toilets: Accessible toilet in main car park, reached via small concrete ramp. Museum: One step. Refreshments: Abbey Inn has level access and also has outdoor tables and chairs. Picnics welcome in abbey grounds. Image caption: Byland Abbey Photograph of View of Byland Abbey on a sunny day.

Clifford’s Tower
Clifford Street York North Yorks YO1 1SA Telephone 01904 646940 Textphone 01793 414878 During business hours. Mon-Sat The tower has 55 entrance steps, uneven surfaces and hazardous walkways. Site folder available. Visually impaired visitors: A sighted companion is essential. Tactile model with Braille captions in courtyard, reached via 55 steps. Toilets: RADAR National Key Scheme toilet nearby.

Conisbrough Castle
Castle Hill, near Doncaster South Yorks DN12 3BU Telephone 01709 863329 Fax 01709 866773 Parking: 40m from entrance; special parking for disabled visitors available outside visitor centre. Access to castle and grounds: Via slopes and smooth grass. Some paths have loose stone chippings. Seats near visitor centre. Keep interior has many steps. Visually impaired visitors: Sculpture to touch in visitor centre. Toilets: Level access; suitable for wheelchair users. 58

Visitor centre (shop/refreshments): Via gradual slope, gravel path and ramp. (The castle is managed by the Ivanhoe Trust on behalf of English Heritage.)

Kirkham Priory
Whitwell-on-the-Hill North Yorks YO6 7JS Telephone 01653 618768 Textphone 01793 414878 During business hours. Mon-Sat Parking: 10m from ticket office across level, stone-flagged path. Access to priory and grounds: Smooth grass. Steep steps from cloister to refectory. Four benches overlooking river. Site folder available. Visually impaired visitors: Sounds of wildlife and weir in River Derwent. Flowering cherry, roses and wildflowers in grounds. Toilets: Accessible toilet at rear of visitor reception area. Refreshments: Hot and cold drinks and snacks available from ticket office. Picnics welcome in grounds. Photograph of Kirkham Priory with a bright blue sky behind.

Middleham Castle
Middleham, Leyburn North Yorks, DL8 4RJ Parking: No car park. Setting down point on the road outside the entrance. Access to castle and grounds: Level access, including ground floor keep, on smooth grass. Steep spiral staircase to top of keep. Four seats provided. Shop: Level access. Refreshments: Snacks available. Picnics in grounds.

Mount Grace Priory
Saddlebridge, Northallerton North Yorks, DL6 3JG

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Telephone 01609 883494 Textphone 01793 414878 During business hours. Mon-Sat Parking: 40m from entrance via sloping tarmac drive. Disabled visitors may be set down nearer the entrance on request. Access to priory and grounds: Via shop. Access to priory ruins on smooth grass; slight slope to cloister and cell (one step). Only the cell’s ground floor and monastic herb garden to rear (one step) are accessible without going through narrow doors. Exhibition: Exhibition is on upper floor of manor house reached via three flights of stairs. Visually impaired visitors: Wildflowers, bird song and animal sounds. Toilets: Accessible toilet available. Refreshments: Snacks available. Picnics in grounds. (This property, owned by the National Trust, is maintained and managed by English Heritage.) Photograph of Mount Grace Priory from gardens.

Pickering Castle
Pickering North Yorks YO18 7AX Telephone 01751 474989 Textphone 01793 414878 During business hours. Mon-Sat Parking: 75m from entrance; loose gravel surface. Access to castle and grounds: Ramp at castle entrance. Access is on compacted gravel paths and smooth grass, apart from inside towers. Slopes in some areas – assistance may be required. 80 steep steps, with handrail, to top of motte. One Wheelchair available Visually impaired visitors: Sounds of bird song and steam railway below. NB Partially sighted visitors should bring a companion because of deep unfenced ditches and steps. Toilets: Accessible toilet in car park. Exhibition: In chapel, via ramp. Shop: Level access. Refreshments: Restricted space. Picnics in grounds.

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Roche Abbey
Abbey House, Maltby, Rotherham South Yorks, S66 8NW Telephone 01709 812739 Textphone 01793 414878 During business hours. Mon-Sat Parking: All parking is next to admission point – two marked accessible bays. Access to abbey and grounds: Access to main part of ruins over smooth grass and to south side of stream via grass slops. Seats. Visually impaired visitors: The abbey is a Site of Special Scientific Interest: there are many bird and animal sounds, and four waterfalls. NB Visitors should be aware of the many low walls. Toilets: In Abbey House, accessible with level access. Shop: Level access. Refreshments: Ice creams and soft drinks available, and picnics welcome in grounds.

Richmond Castle
Tower Street, Richmond North Yorks DL10 4QW Telephone 01748 822493 Textphone 01793 414878 During business hours. Mon-Sat Parking: In market square approx. 40m from castle entrance; marked bays and drop off point outside entrance to castle visitor centre. Access to visitor centre and exhibition: First floor access by stair lift; wheelchair available for exhibition. Access to grounds: Access to main parts of the castle over mown grass; some gravel around base of keep. Access to keep and cockpit by original steps only. Wheelchair available for site. Visually impaired visitors: Some steep banks, low walls and steps. Toilets: Accessible toilet in visitor centre. Shop: Level access. Refreshments: Ice cream and soft drinks available. Picnics welcome in grounds.

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Photograph of Richmond Castle with a flag flying with blue skies and white clouds in the background.

Rievaulx Abbey
Rievaulx, near Helmsley North Yorks YO6 5LB Telephone 01439 798228 Textphone 01793 414878 During business hours. Mon-Sat Parking: Car park beside entrance. Side gate can be opened for cars to drive closer to abbey; please telephone in advance if possible. Access to abbey and grounds: Access to most of site via fine, loose gravel paths and smooth grass, but some steps, and site is on a slope. Benches available. Wheelchair available. Exhibition: New interactive exhibition accessed via lift. Visually impaired visitors: Special audio tour available. Sensory garden. Deaf and hard of hearing visitors: Audio tour with hearing loop and/or script available. Visitors with learning difficulties: Basic language audio tour available. Toilets: Accessible toilet available. Shop: Level access. Museum: 200m from ticket office on bonded gravel path. Level access and lift between floors. Refreshments: Tea room with level access serving hot and cold food and drinks. Photograph of Rievaulx Abbey on a nice day.

Scarborough Castle
Castle Road, Scarborough North Yorks, YO11 1HY Telephone 01723 372451 Textphone 01793 414878 During business hours. Mon-Sat

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Parking: 90m from entrance via steep incline with large cobbles. Parking for disabled visitors or setting down point available within castle grounds. Please contact custodian, in advance. Access to castle and grounds: Mostly accessible via smooth gravel paths, except keep, accessed via steps. Steps can be avoided using alternative route. Manual wheelchair users are advised to bring an assistant. There is a film of inaccessible areas. Three benches. Wheelchair available. Visually impaired visitors: Special audio tour. NB Remains are hazardous owing to unfenced ditches, moat and ramparts. Tactile model available. Deaf and hard of hearing visitors: Audio tour with hearing loop. Script available. Induction loop available in café and ticket office. Visitors with learning difficulties: Basic language audio tour included in admission price. Toilets: Accessible toilet available. Shop: Shop, accessed via ramp. Refreshments: Tea room with level access serving hot and cold food and drinks.

St Peter’s Church
Beck Hill, Barton-On-Humber, North Lincolnshire, DN18 5EY Telephone 01652 635932 Textphone 01793 414878 During business hours. Mon-Sat Parking: In Barton Town Centre, half a mile away. Access to Church: Access is level. There are ramps in the Church. Toilets: Accessible toilet available. Shop: With an accessible counter.

Thornton Abbey
Ulceby, North Lincolnshire, DN39 6TU Telephone 01469 541445 Textphone 01793 414878 63

During business hours. Mon-Sat Parking: At the Abbey car park, one accessible parking space. Access to Ruins and Gatehouse: Through a level short grassed field. Access to Gatehouse is up a DDA staircase with rest points. Exhibition: Recreated in an accessible Interpretation Centre. Refreshments: Are available on site and include hot and soft drinks and ice creams. Shop: Has a step down at the entrance

Whitby Abbey
Whitby North Yorks YO22 4JT Telephone 01947 603568 Fax 01947 825561 Parking: Disabled visitors may be set down by the entrance to the visitor centre; accessible parking in main car park and ramped entrance to site. Access to monument and grounds: Via visitor centre; lift up to the grounds. Grass paths around the ruins; tarmac path to east end of abbey ruins. Steps to enter the nave. Benches. There are changes in the level and cobbled surfaces throughout the site. It may become waterlogged in wet weather. One wheelchair available Visually impaired visitors: Audio tour designed with visually impaired in mind. Included in admission price. Tactile exhibits in the visitor centre. Deaf and hard of hearing visitors: Audio tour with hearing loop. Subtitled audiovisual displays in the visitor centre. Toilets: In car park, toilet accessible for wheelchair users. Shop: In visitor centre; level access. Refreshments: Picnics are welcome in the grounds.

North West
Brougham Castle
Penrith, Cumbria CA10 2AA Email: brougham.castle@english-heritage.org.uk Telephone 01768 862488 64

Textphone 01793 414878 During business hours. Mon-Sat Parking: Car park 20m from castle. Disabled visitors may be set down at the entrance. Access to castle: Level access through shop and to ground floor of castle. The keep is inaccessible to wheelchairs. One wheelchair available. Access to shop and exhibition: Fully accessible via level path. Visually impaired visitors: Tactile display of carved stones in museum. Low footings and steps around the site may be hazardous, so it is recommended that visitors with visual impairments are accompanied. Toilets: Accessible toilet available. Refreshments: Snacks and ice creams available; picnics welcome in grounds. Photograph of Brougham Castle within green grounds.

Furness Abbey
Barrow-in-Furness, Cumbria LA13 0PJ Email: furness.abbey@english-heritage.org.uk Telephone 01229 823420 Fax 01229 823420 Parking: 5m from entrance. Gravel car park. Access to abbey ruins: Short grass, with some slopes. Wheelchair users may require some assistance. Grounds: Accessible on fairly smooth grass. Two benches available. Museum: Level access for wheelchairs; ramp to monument. Visually impaired visitors: Special audio tour included in admission price. NB There are many low walls, steps and a stream. Sandstone (of which building was made) available to handle. Deaf and hard of hearing visitors: Induction loop linked to reception counter. Script of audio tour available. Visitors with learning difficulties: Basic language audio tour included in admission price. Toilets: Accessible toilet available. Shop: Level access. Refreshments: Hot drinks and snacks available and picnics welcome in grounds. There is a pub (meals etc) close to the entrance, across gravel car park. 65

Photograph of an arched doorway at Furness Abbey with ornate stonework.

Stott Park Bobbin Mill
Low Stott Park Ulverston Cumbria LA12 8AX Email: stott.park@english-heritage.org.uk Telephone 01539 531087 Fax 01539 530849 Parking: 50m from mill entrance; loose gravel in car park then gravel path to entrance. Access to mill: Entry is by guided tour. The upper floor is accessed via steep wooden stairs but most of the tour is on the ground floor. Grounds: Loose gravel paths and smooth grass. Visually impaired visitors: Bobbins in all stages of manufacture to touch; wood smells and sounds of machinery in operation. NB The workings of the mill are hazardous. Toilets: Accessible toilet available. Shop: Level access. Refreshments: Snacks available and picnics welcome in grounds. Photograph of man working amongst machinery at Stott Park Bobbin Mill.

North East
Barnard Castle
Castle House, Barnard Castle Durham DL12 9AT Telephone 01833 638212 Textphone 01793 414878 During business hours. Mon-Sat Parking: Pay and display 300m from entrance with reserved parking for disabled drivers. Disabled visitors may be set down at the entrance. Access to castle: Level access; spiral staircase within tower. Seats. 66

Gardens: Fairly smooth grass and compacted gravel paths. Benches. Visually impaired visitors: Sensory garden with tactile and aromatic experiences. Toilets: Accessible toilet available. Refreshments: Snacks available and picnics welcome in grounds.

Belsay Hall, Castle and Gardens
Belsay, Newcastle-upon-Tyne Northumberland NE20 0DX Telephone 01661 881636 Textphone 01793 414878 During business hours. Mon-Sat Parking: Blue Badge Parking available in main car park, close to the shop and ramp access to the hall. Loose gravel surface in car park; compacted gravel paths. Access to buildings: Castle and manor house reached via 700m path through gardens; access to castle or manor house via steps. Spiral staircase to upper levels of castle. Four wheelchairs available. Visitors are recommended to call the property to reserve a wheelchair. Wheelchairs can be obtained on site from any member of staff. RADAR key access for level access route to the hall and toilet gate. Gardens: Level compacted gravel paths and short grass. Signposted wheelchair route. Limited seating, East Quarry 3 benches, West Quarry, no benches but a few large quarried stones. Visually impaired visitors: Bird song, animal sounds and many flowers, including pinks and hybrid musk roses. Toilets: Accessible toilet with shallow ramp. Easy access portaloo available at castle during summer season. Shop: Level access, narrow doorway. Exhibition: 2007 Exhibition is all on ground floor. Refreshments: Ramp access to tea room (summer only); food and drink can be brought out to picnic area. Photograph of Belsay Hall, Castle and Gardens on a beautiful day with a pink rose bush in the foreground. © Andrew Tryner

Berwick Barracks
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The Parade Berwick-upon-Tweed Northumberland TD15 1DF Telephone 01665 570628 Textphone 01793 414878 During business hours. Mon-Sat Parking: Outside entrance for disabled visitors. Access to building: Steps at entrance; alternative wheelchair access through front gates. Ground-floor exhibition is level; steps to the Regimental and the Town Museums. Toilets: Accessible toilet available. Shop: One or two steps depending on entrance used.

Brinkburn Priory
Longframlington Morpeth Northumberland NE65 8AF Telephone 01665 570628 Textphone 01793 414878 During business hours. Mon-Sat Parking: 1km from entrance, via gravel and grass. Disabled visitors may be set down at entrance. Access to priory and grounds: Ramp into nave of church. Outside parts accessible on compacted gravel paths and flagstones and smooth grass with some slopes. Ground floor of manor house level. Toilets: Accessible toilet available . Refreshments: Picnics welcome within grounds.

Etal Castle
Etal near Cornhill-on-Tweed Northumberland TD12 4TR Telephone 01890 820332 Textphone 01793 414878 68

During business hours. Mon-Sat Parking: Village car park next to shop. Path to shop (10m) via grit and flat ground surfaces. Access to castle and grounds: From shop via Border Warfare exhibition. Access across grass. Helper advisable. Toilets: In village car park with ramps (run by Berwick Borough Council). Exhibition/shop: Level access. Refreshments: Picnics welcome in the grounds. Photograph of the front of Etal Castle with gated doorway.

Finchale Priory
Brasside Newton Hall Durham DH1 5SH Telephone 0191 386 3828 Textphone 01793 414878 During business hours. Mon-Sat Parking: 75m from entrance, via sloping roadway. Short grass and tarmac in car park. Disabled visitors may be set down at the entrance. Access to priory and grounds: Level entrance; limited access for wheelchairs. Steps to enter all buildings. Grounds are slightly sloping and lawned. Visually impaired visitors: Sound of river and birds nearby. NB Steps and wall footings throughout the site. Toilets: In Finchale Abbey farmhouse, outside entrance; not accessible for wheelchair users. Refreshments: In Finchale Abbey farmhouse. Photograph of Finchale Priory from across a fast flowing river and green trees behind.

Guisborough Priory
Church Street Guisborough 69

Redcar & Cleveland TS14 6HL Telephone 01287 633801 Textphone 01793 414878 During business hours. Mon-Sat Parking: Small car park 10m from gate; main pay-and-display car park in town centre (500m). Disabled visitors may be set down outside the priory. Access to priory and grounds: Compacted gravel paths to ticket office and most of site; some smooth grassed areas. There are alternative routes to slopes and steps. Assistance recommended for wheelchair users in winter and wet weather. Benches. Visually impaired visitors: Small herb garden. Stone carvings to touch. NB There are many hazardous low walls. Toilets: Facilities in Guisborough town centre approximately 1/4 mile away. Refreshments: None, but picnics welcome in grounds. (This site is managed by Redcar & Cleveland Borough Council for English Heritage.) Aerial photograph of Guisborough Priory amongst green fields.

Lindisfarne Priory
Holy Island Berwick-upon-Tweed Northumberland TD15 2RX Telephone 01289 389200 Fax 01289 389011 Parking: 500m from entrance (not English Heritage). Disabled visitors may be set down outside priory museum. Access to priory and grounds: 80m tarmac path from museum and admission point, then five steps to priory. Graphic panels at low level. Fairly steep slope in outer courtyard. One wheelchair available. Visually impaired visitors: Sculptures etc to touch and tape of Celtic and medieval music in museum. Flower border in outer courtyard. NB Three covered well areas in priory. Toilets: Accessible toilet in car park. Museum/shop: Level access. Refreshments: None on site, but available nearby.

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Photograph of ruined wall at Lindisfarne Priory with gated doorway and narrow windows with blue sky shining through.

Prudhoe Castle
Prudhoe Northumberland NE42 6NA Parking: 70m from entrance via slope, cobbles and loose gravel. Disabled drivers may park within castle in front of house. Access to castle: 200m up cobbled slope. Entrance through keep at rear of building. Ground floor of main house accessible via ramp. Access to upper floor of manor house and chapel is up steep steps. Seats in manor house. Site folder available. Braille book in exhibition. Grounds: Accessed on compacted gravel and smooth grass, but manual wheelchair users may wish to bring an assistant. Steep slopes can be avoided. Some small steps. Benches available. Toilets: Accessible toilet available in the Manor House. Shop: Level access. Telephone 01661 833459 Textphone 01793 414878 During business hours. Mon-Sat

Tynemouth Priory and Castle
East Street Tynemouth North Shields Tyne & Wear NE30 4BZ Telephone 0191 257 1090 Textphone 01793 414878 During business hours. Mon-Sat Parking: To access disabled drivers’ car park (10 cars), drive up causeway from Front Street, through castle gatehouse and turn right. Visitors parking in village face a 150m uphill walk and 70m of cobbles at gatehouse. Ticket office is in gatehouse. Access to castle gatehouse 71

and grounds: Most parts accessed on firm, level path, except gun battery and within gatehouse (steps at entrance). More steps inside. Two wheelchairs available. Access to priory: 40m of smooth grass; manual wheelchair users may wish to bring an assistant. Toilets: Accessible toilets available. Shop: Level access. Refreshments: None. Picnics welcome.

Warkworth Castle
Warkworth near Amble, Morpeth Northumberland NE65 0UJ Telephone 0191 257 1090 Textphone 01793 414878 During business hours. Mon-Sat Parking: 30m from entrance via gravel, grass, bridge slats and step (assistance is available for step). Disabled visitors may be set down on tarmac area beside bridge. Access to castle: Step at entrance, ramp available from custodian. Access to bailey mostly on compacted gravel and grass surface. Keep only accessible up wide staircase. One staircase inside with handrail. Good vantage point in bailey. Hermitage: 15 minute riverbank walk down a steep sloping pathway and rugged country walkway. Visually impaired visitors: Special audio tour available. Deaf and hard of hearing visitors: Audio tour with hearing loop available. Toilets: Accessible toilet available. Shop: Ramped access. Refreshments: Picnics welcome in grounds. Aerial photograph of Warkworth Castle showing proximity to village and surrounding fields.

Hadrian’s Wall
Birdoswald Roman Fort 72

Gilsland, Brampton Cumbria CA8 7DD Email: birdoswald.romanfort @english-heritage.org.uk Telephone 01697 747602 Fax 01697 747605 Parking: 3 designated spaces at main site, 50 metres from entrance, with safe level access route. Access: Site is mostly accessible. Excavated Areas have gravel paths with some loose stones. Access to rest of fort is on a grass path which can become muddy in wet weather. Access to visitor centre: Level with lift to upper floor. Deaf and hard of hearing visitors: Induction loop fitted at reception counter, in conference room and education centre. Toilets: Accessible toilet available. Shop: Level access. Refreshments: Level access to tea room. Photograph of Birdoswald Roman Fort in dappled shade.

Corbridge Roman site
Corbridge Northumberland NE45 5NT Email: corbridge.romantown @english-heritage.org.uk Telephone 01434 632349 Textphone 01793 414878 During business hours. Mon-Sat Parking: 2 designated spaces, 15 metres from entrance, with safe level access route. Wheelchairs: One available. Access: Safe level access to the entrance and museum. Site is mostly accessible with gravel path to west and east of site, main street of site is uneven with loose stones and gravel but forms part of the historic remains of the site. 73

Deaf and hard of hearing visitors: Induction loop fitted at reception counter, in conference room and education centre. Toilets: Accessible toilet available. Shop: Safe, level access. Photograph of foundations of ruined building at Corbridge Roman site

Order form for alternative formats
Please enter your requirements below and we will fulfil your order free of charge. Access guide in large print, by county Please state required counties 1 2 3 4 5 6 7 8 9 Access guide on audio tape cassette Access guide on audio CD Access guide in Braille English Heritage membership information and application form Information about our educational programme of visits Discovery

From time to time, we may wish to send you information about English Heritage. If you do not wish to receive this, please tick this box

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We may also wish to give your name and address details to carefully selected organisations that we believe may be of interest to you. If you do not wish us to do so, please tick this box We may contact you by telephone to tell you about the work we do and other ways you can help us. If you do not wish to receive a call, please tick this box Your name Address

Town County Post code

Send to: English Heritage Customer Services Department PO Box 569, Swindon, SN2 2YP Telephone: 0870 333 1181 Fax: 01793 414926 Textphone: 01793 414878 E-mail: customers@english-heritage.org.uk Notes: the Access guide can also be found on English Heritage’s website: www.english-heritage.org.uk/accessguide If you would prefer to request alternative formats of this guide using the telephone, fax or textphone, please use the numbers given above. April 2007

Join English Heritage and enjoy more great days out
n FREE entry to over 400 historic sites n FREE entry for accompanied children under 19* n FREE or reduced price admission to our series of exciting events 75

n FREE quarterly magazine: Heritage Today, which is packed with fascinating features n FREE handbook

Membership also makes a wonderful gift. Just ask us for further information. Take out membership online at www.english-heritage.org.uk/membership or call 0870 333 1182 *Membership allows free admission to our properties for you and up to six accompanying children within your family group. You may be required to pay a normal charge on a special event day. Prices are listed on our website. There are 5 images on the back cover: Image 1 Photograph of front cover of Heritage today magazine featuring ‘The Belle of Kenwood’. Image 2 Photograph of front cover of 2007/8 members & visitors handbook. Image 3 Photograph of 2 children dressed as a knight and princess rush towards the camera. Image 3 Photograph of castle and gardens with 2 people in deckchairs enjoying the view. Image 4 Photograph of 2 people sat on window ledges inside an ancient building smile at one another.

Guide available in the following formats:
Braille, audio tape cassette, audio CD, Large print (by county) An accessible PDF and a plain text Word version are available on our website.

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To request any of these formats, see order form on page 75 or visit our website for further information: www.english-heritage.org.uk 4 images show a selection of images: Image 1 Photograph of a person in a buggy on a path. Image 2 Photograph of a couple in a colourful flowering garden. Image 3 Photgraph of a walway leading to a ruined castle. Image 4 Photograph of someone’s hand on a directional post that incorporates braille.

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