VisionFM Sample Reports

							VisionFM Benchmark Reports
Vision Facilities Management Limited 180 Jardin Drive Concord, ON, L4K 1X8 Tel: 888-654-9435 Fax: 905-761-7441

VisionFM / IFMA Benchmark Reports
The International Facility Management Association produces an annual report summarizing data collected from its members on the performance of their buildings. This information is made available to facilities manage s to use a benchmark to measure their operational efficiencies. By designing VisionFM's benchmark reports to match IFMA's study, VisionFM users can compare their facilit performance against industry averages. The result is an identification of areas of potential cost savings and where changes in procedure could be beneficial. Whether you use these reports as a starting point for a benchmarking program or as a final output, the goal is the same: to improve facilities operations
Size and Use of Facilities Gross Area Lease vs. Owned Building Efficiency Gross, Rentable and Usable by Occupancy Classification Square Footage per Occupant Office Space Planning Vacancy Rate Office Type Office Type by Worker Office Size Relocation and Churn Moves by Department Moves by Type Cost of Moves Cost of Moves by Type and Department Churn Rate Maintenance, Janitorial and Indirect Costs Utility Costs and Usage Life Safety Costs Support and Project Costs Security Costs Project Costs Project Costs by Type of Construction Capital vs. Expensed Project Costs Space Planning Costs* Employee Amenities Costs* Financial Indicators Replacement Value by Facility Lease Type and Cost Cost of Operations Cost of Providing the Fixed Assets* Occupancy Cost Financial Ratios* Total Annual Facilities Cost

Additional VisionFM Sample Reports
Floor Occupancy by Department Accounts by Funding Source Work Order

* Sample not available at time of printing.

Size and Use of Facilities
Vision Facilities Management Ltd 180 Jardin Dr Concord, On, L4K 1X8 Tel: 905-761-7441 Fax: 905-761-6394 Print Date: 13/08/2003

Gross Area by Size of Facility
280K 240K 200K 160K 120K 80K 40K 0K

Size Category 1-Less than 10,000 2-10,001 to 50,000 3-50,001 to 100,000 4-100,001 to 150,000 5-150,001 to 200,000 6-More than 200,000

Qty 2 2 1 2 1 1

Gross Area 10,000 62,508 75,000 247,699 200,000 215,590

% 1 8 9 31 25 27

1-Less than 10,000

2-10,001 to 50,000

3-50,001 to 100,000

4-100,001 to 150,000

5-150,001 to 200,000

6-More than 200,000

1-Less than 10,000 Leased Owned Total 5,000 5,000 10,000

2-10,001 to 50,000 37,508 25,000 62,508

3-50,001 to 100,000 0 75,000 75,000

4-100,001 to 150,000 125,000 122,699 247,699

5-150,001 to 200,000 200,000 0 200,000

6-More than 200,000 0 215,590 215,590

Total

367,508 443,289 810,796

Leased vs. Owned
by Size of Facility

1-Less 5,000 than 5,000 10,000 2-10,001 to 50,000 3-50,001 0 to 100,000 4-100,001 to 150,000 5-150,001 to 200,000 0 6-More 0 than 200,000 0K

37,508 25,000 75,000 125,000 122,699 200,000

215,590
40K 80K 120K 160K 200K 240K

Size and Use of Facilities
Vision Facilities Management Ltd 180 Jardin Dr Concord, On, L4K 1X8 Tel: 905-761-7441 Fax: 905-761-6394 Print Date: 13/08/2003

Gross Area by Occupancy Classification
Occupancy Classification
RECREATIONAL COMMERCIAL

Qty

Gross Area 215,590.00 37,507.60 225,000.00 132,698.85 200,000.00

%

COMMERCIAL
24.67% 26.59%

1 1 3 3 1

27 5 28 16 25

EDUCATIONAL INDUSTRIAL
EDUCATIONAL

16.37% 27.75%
OFFICE / RETAIL

4.63%

OFFICE / RETAIL RECREATIONAL

INDUSTRIAL

COMMERCIAL Leased Owned Total 0 215,590 215,590

EDUCATIONAL 37,508 0 37,508

INDUSTRIAL 125,000 100,000 225,000

OFFICE / RETAI 5,000 127,699 132,699

RECREATIONAL 200,000 0 200,000

Total 367,508 443,289 810,796

Leased vs. Owned
by Occupancy Classification

COMMERCIAL

0 215,590 37,508 0 125,000 100,000 5,000 127,699 200,000

EDUCATIONAL

INDUSTRIAL OFFICE / RETAIL RECREATIONAL 0 0K 40K 80K

120K

160K

200K

240K

Size and Use of Facilities
Vision Facilities Management Ltd 180 Jardin Dr Concord, On, L4K 1X8 Tel: 905-761-7441 Fax: 905-761-6394 Print Date: 13/08/2003

Building Efficiency
By Occupancy Classification
Occupancy Classification COMMERCIAL EDUCATIONAL
60

100

Qty

Rentable

Usable %

80

1 1 3 3 1

207,000 37,508 150,000 123,129 198,000

155,020 26,520 143,350 85,997 188,000

75 71 96 70 95

INDUSTRIAL OFFICE / RETAIL RECREATIONAL

40

20

0

75
COMMERCIAL

71
EDUCATIONAL

96
INDUSTRIAL

70
OFFICE / RETAIL

95
RECREATIONAL

COMMERCIAL

EDUCATIONAL

INDUSTRIAL

OFFICE / RETAIL 87 78 81

RECREATIONAL

Total

Leased Owned Total

0 75 75

71 0 71

98 48 64

95 0 95

88 65 75

Leased vs. Owned

COMMERCIAL

0 75 71 0 98 48 87 78 95 0
20 40 60 80 100

EDUCATIONAL

INDUSTRIAL OFFICE / RETAIL RECREATIONAL 0

Size and Use of Facilities
Vision Facilities Management Ltd 180 Jardin Dr Concord, On, L4K 1X8 Tel: 905-761-7441 Fax: 905-761-6394 Print Date: 13/08/2003

Gross, Rentable and Usable by Occupancy Classification
Building Name COMMERCIAL Conference Center and Hotel 1 EDUCATIONAL Vision Training Center 1 INDUSTRIAL Manufacturing Plant One Manufacturing Plant Two Parking Garage 3 OFFICE / RETAIL Ottawa Sales Office Vancouver Sales Office Vision Head Office 3 RECREATIONAL Vision Rec Center Grand Total: 1 9 Qty Gross Area Rentable Area Usable Area Occupiable

215,590 215,590 37,508 37,508 125,000 25,000 75,000 225,000 5,000 5,000 122,699 132,699 200,000 200,000 810,796

207,000 207,000 37,508 37,508 122,500 24,500 3,000 150,000 4,875 4,875 113,379 123,129 198,000 198,000 715,636

155,020 155,020 26,520 26,520 120,050 23,300 0 143,350 4,225 4,225 77,547 85,997 188,000 188,000 598,887

133,500 133,500 18,305 18,305 2,025 1,050 0 3,075 3,411 3,411 26,118 32,940 4,500 4,500 192,320

Square Footage per Occupant
Building Name COMMERCIAL Conference Center and Hotel EDUCATIONAL Vision Training Center INDUSTRIAL Manufacturing Plant One Manufacturing Plant Two Parking Garage OFFICE / RETAIL Ottawa Sales Office Vancouver Sales Office Vision Head Office RECREATIONAL Vision Rec Center Qty 460 460 119 119 23 23 0 46 25 25 266 316 50 50 Gross Area 469 469 315 315 5,435 1,087 0 4,891 200 200 461 420 4,000 4,000 Rentable Area 450 450 315 315 5,326 1,065 0 3,261 195 195 426 390 3,960 3,960 Usable Area 337 337 223 223 5,220 1,013 0 3,116 169 169 292 272 3,760 3,760 Occupiable 290 290 154 154 88 46 0 67 136 136 98 104 90 90

Office Type And Size
Vision Facilities Management Ltd 180 Jardin Dr Concord, On, L4K 1X8 Tel: 905-761-7441 Fax: 905-761-6394 Print Date: 13/08/2003

Vacancy Rate
45 40 35 30 25 20 15 10 5 0

Occupancy Classification COMMERCIAL EDUCATIONAL INDUSTRIAL OFFICE / RETAIL RECREATIONAL
30
COMMERCIAL

Area 431,180.00 37,507.60 450,000.00 265,397.70 400,000.00

Qty 2 1 6 6 2

% 30 43 22 3 25

43
EDUCATIONAL

22
INDUSTRIAL

3
OFFICE / RETAIL

25
RECREATIONAL

Office Type
Tenant Support Space Open Office

Room Category Name Bullpen
Bullpen

Area 33,488 44,109 13,762 1,502

Qty 22 320 252 8

% 36 48 15 2

15%

2% 36%

Enclosed Office Open Office Tenant Support Space

48%

Enclosed Office

Office Type And Size
Vision Facilities Management Ltd 180 Jardin Dr Concord, On, L4K 1X8 Tel: 905-761-7441 Fax: 905-761-6394 Print Date: 13/08/2003

Office Type by Worker
Account Manager Applications Specialist Business Analyst Clerical Communications Mgr Director Graphics Designer Information Specialist Instructor Junior Analyst Manager Nurse Operations Specialist President Programmer Receptionist Researcher Senior Analyst Systems Analyst Vice President

Bullpen Enclosed Office Open Office Tenant Support Space

0

10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Office Type And Size
Vision Facilities Management Ltd 180 Jardin Dr Concord, On, L4K 1X8 Tel: 905-761-7441 Fax: 905-761-6394 Print Date: 13/08/2003

Office Size
Account Manager Applications Specialist Business Analyst Clerical Communications Mgr Director Graphics Designer Information Specialist Instructor Junior Analyst Maintenance Staff Manager Nurse Operations Specialist President Programmer Receptionist Researcher Senior Analyst Systems Analyst Vice President

0

50

100

150

200

250

300

350

400

450

Emp Std Name Account Manager Applications Specialist Business Analyst Clerical Communications Mgr Director Graphics Designer Information Specialist Instructor Junior Analyst Maintenance Staff Manager Nurse Operations Specialist President Programmer Receptionist Researcher Senior Analyst Systems Analyst Vice President Account Manager Applications Specialist

Total Area 2,141 1,841 982 14,210 1,312 2,225 1,590 992 749 1,526 161 4,313 338 2,039 1,270 2,268 563 1,292 1,636 913 1,921 2,141 1,841

Emp Count 16 17 9 168 9 11 21 9 30 22 1 39 3 29 6 39 7 24 15 10 11 16 17

AvgArea 134 108 109 85 146 202 76 110 25 69 161 111 113 70 212 58 80 54 109 91 175 134 108

Relocation and Churn
Vision Facilities Management Ltd 180 Jardin Dr Concord, On, L4K 1X8 Tel: 905-761-7441 Fax: 905-761-6394 Print Date: 13/08/2003

Moves by Dept
AP APP-DEV CORE CS EXEC MKT-RES PKG PUB-REL R&D 0 2 4 6 8 10 12

Dept ID AP APP-DEV CORE CS EXEC MKT-RES PKG PUB-REL R&D

Dept Name Accounts Payable Applications Development Core Programming Custodial Services Executive Market Research Packaging Public Relations Research and Development

Qty 1 1 2 3 2 8 1 2 12

Moves by Type
Construction

3% 6% 19% 3%

Move Type
Existing

Qty 1

% 3 6 19 3 69

Construction
Furniture

2 6 1 22

69%
Inter-Dept

Existing Furniture Inter-Dept

Relocation and Churn
Vision Facilities Management Ltd 180 Jardin Dr Concord, On, L4K 1X8 Tel: 905-761-7441 Fax: 905-761-6394 Print Date: 13/08/2003

Cost of Moves
By Department
4000 3500 3000 2500 2000 1500 1000 500 0

Dept ID - Name MKT-RES - Market Research PUB-REL - Public Relations R&D - Research and Development

Actual Cost 1,725 3,925 3,012

1,725
MKT-RES

3,925
PUB-REL

3,012
R&D

Cost of Moves
By Type
4000 3500 3000 2500 2000 1500 1000 500 0

Move Type Construction Existing Furniture

Actual Cost 3,925 3,150 1,587

3,925
Construction

3,150
Existing

1,587
Furniture

Relocation and Churn
Vision Facilities Management Ltd 180 Jardin Dr Concord, On, L4K 1X8 Tel: 905-761-7441 Fax: 905-761-6394 Print Date: 13/08/2003

Cost of Moves by Type and Department
Construction MKT-RES - Market Research PUB-REL - Public Relations R&D - Research and Development Total 0 3,925 0 3,925 Existing 1,725 0 1,425 3,150 Furniture 0 0 1,587 1,587 Total 1,725 3,925 3,012 8,662

Churn Rate
2.8 2.4 2 1.6 1.2 0.8 0.4 0

Dept ID - Name AP - Accounts Payable APP-DEV - Applications Development CORE - Core Programming CS - Custodial Services EXEC - Executive MKT-RES - Market Research PKG - Packaging PUB-REL - Public Relations
0.22
AP

Qty 1 1 2 3 2 8 1 2 12

% 0.22 0.22 0.43 0.65 0.43 1.74 0.22 0.43 2.61

0.22
APP-DEV

0.43
CORE

0.65
CS

0.43
EXEC

1.74
MKT-RES

0.22
PKG

0.43
PUB-REL

2.61
R&D

R&D - Research and Development

Maintenance Costs
Vision Facilities Management Ltd 180 Jardin Dr Concord, On, L4K 1X8 Tel: 905-761-7441 Fax: 905-761-6394 Print Date: 13/08/2003

Maintenance Costs
by Occupancy Classification
Occupancy Classification COMMERCIAL EDUCATIONAL
INDUSTRIAL

COMMERCIAL

Qty 5 3 12 14 6

$/RSF 0.16 0.93 0.23 1.03 0.05

EDUCATIONAL

INDUSTRIAL OFFICE / RETAIL RECREATIONAL

OFFICE / RETAIL

RECREATIONAL 0 0.2 0.4 0.6 0.8 1 1.2

COMMERCIAL

EDUCATIONAL

INDUSTRIAL

OFFICE / RETAIL

RECREATIONAL

Total

In-house Outsource Total

0.00 0.16 0.16

1.17 0.47 0.93

0.17 0.40 0.23

0.13 1.71 1.03

0.06 0.04 0.05

0.24 0.81 0.53

Maintenance Costs
In-house vs. Outsource

1.8 1.6 1.4 1.2 1 0.8 0.6 0.4 0.2 0 COMMERCIAL EDUCATIONAL INDUSTRIAL OFFICE / RETAIL RECREATIONAL

Maintenance Costs
Vision Facilities Management Ltd 180 Jardin Dr Concord, On, L4K 1X8 Tel: 905-761-7441 Fax: 905-761-6394 Print Date: 13/08/2003

Maintenance Costs
by Age of Facility
1 0.8 0.6 0.4 0.2 0

Age of Facility a) Less than 4 year b) 5 - 10 c) 11 - 15 d) 16 - 20

$/RSF 0.16 0.34 0.89 0.15

a) Less than 4 year

b) 5 - 10

c) 11 - 15

d) 16 - 20

Maintenance Costs as a
Percentage of Replacement Cost
Building ID---Name
CON_HOT MP-001 MP-002 OTT_SO PKG_GAR REC_CTR VAN_SO VHO VTC 0.00 0.05 0.10 0.15 0.20 0.25 0.30 0.35 0.40

$/RSF 0.03 0.05 0.11 0.29 0.03 0.02 0.38 0.04 0.22

CON_HOT---Conference Center and Hotel MP-001---Manufacturing Plant One MP-002---Manufacturing Plant Two OTT_SO---Ottawa Sales Office PKG_GAR---Parking Garage REC_CTR---Vision Rec Center VAN_SO---Vancouver Sales Office VHO---Vision Head Office VTC---Vision Training Center

Maintenance Costs
Vision Facilities Management Ltd 180 Jardin Dr Concord, On, L4K 1X8 Tel: 905-761-7441 Fax: 905-761-6394 Print Date: 13/08/2003

Repair vs Preventative Maintenance
by Occupancy Classification
100 80 60 40 20 0

Occupancy Classification COMMERCIAL EDUCATIONAL INDUSTRIAL OFFICE / RETAIL RECREATIONAL
COMMERCIAL EDUCATIONAL INDUSTRIAL OFFICE / RETAIL RECREATIONAL

Repair Maintenance

Preventative Maintenance

91.78 41.48 84.20 84.13 84.75

8.22 58.52 15.80 15.87 15.25

Repair vs Preventative Maintenance
by Age of Facility
100 80 60 40 20 0

Age of Facility a) Less than 4 year b) 5 - 10 c) 11 - 15 d) 16 - 20

Repair Maintenance

Preventative Maintenance

91.78 56.80 86.26 80.98

8.22 43.20 13.74 19.02

a) Less than 4 year

b) 5 - 10

c) 11 - 15

d) 16 - 20

Maintenance Cost
by Labor Type
Labor Type In-house Outsource
In-house

$/RSF 0.24 0.81

22.78%

77.22%

Outsource

Utility Costs
Vision Facilities Management Ltd 180 Jardin Dr Concord, On, L4K 1X8 Tel: 905-761-7441 Fax: 905-761-6394 Print Date: 13/08/2003

Utility Costs
by Occupancy Classification
Occupancy Classification COMMERCIAL EDUCATIONAL INDUSTRIAL
13.40

Qty 1 1 2 3 1

$/RSF 1.21 1.44 3.97 13.40 1.47

OFFICE / RETAIL RECREATIONAL

3.97 1.21
COMMERCIAL

1.44
EDUCATIONAL INDUSTRIAL OFFICE / RETAIL

1.47
RECREATIONAL

Utility Costs per Rentable Area
by Occupancy Classification and Type
COMMERCIAL EDUCATIONAL INDUSTRIAL OFFICE / RETAIL 2.75 RECREATIONAL Total

Electricity

0.96

0.85

2.83

1.12

8.50

Heating - Gas

0.13

10.31

0.18

10.62

Heating - Oil 0.50

0.26

0.26

Heating - Other 0.12

0.50

Water / Sewage

0.10

0.88

0.33

0.18

1.61

Total

1.21

1.44

3.97

13.40

1.47

21.49

Life Safety Costs
Vision Facilities Management Ltd 180 Jardin Dr Concord, On, L4K 1X8 Tel: 905-761-7441 Fax: 905-761-6394 Print Date: 13/08/2003

Life Safety Costs
by Occupancy Classification
Occupancy Classification COMMERCIAL EDUCATIONAL INDUSTRIAL OFFICE / RETAIL
0.17

Qty 1 1 2 3 1

$/RSF 0.02 0.07 0.06 0.17 0.03

RECREATIONAL

0.07 0.06 0.02
COMMERCIAL EDUCATIONAL INDUSTRIAL OFFICE / RETAIL

0.03
RECREATIONAL

Life Safety Costs per Rentable Area
by Occupancy Classification and Type
COMMERCIAL EDUCATIONAL INDUSTRIAL OFFICE / RETAIL 0.00 RECREATIONAL Total

Life-Safety - New Purchase Life-Safety Replacement Total

0.01

0.06

0.03

0.10

0.00

0.07

0.17

0.25

0.02

0.07

0.06

0.17

0.03

0.35

Security Costs
Vision Facilities Management Ltd 180 Jardin Dr Concord, On, L4K 1X8 Tel: 905-761-7441 Fax: 905-761-6394 Print Date: 13/08/2003

Security Costs
by Occupancy Classification
Occupancy Classification COMMERCIAL EDUCATIONAL INDUSTRIAL OFFICE / RETAIL
1.21

Qty 1 1 2 2 1

$/RSF 0.17 0.40 1.21 0.57 0.08

RECREATIONAL

0.57 0.40 0.17
COMMERCIAL EDUCATIONAL INDUSTRIAL OFFICE / RETAIL

0.08
RECREATIONAL

Security Costs per Rentable Area
by Occupancy Classification and Type
COMMERCIAL EDUCATIONAL INDUSTRIAL OFFICE / RETAIL 0.57 RECREATIONAL Total

Security

0.17

0.40

1.21

0.08

2.43

Total

0.17

0.40

1.21

0.57

0.08

2.43

Project Costs
Vision Facilities Management Ltd 180 Jardin Dr Concord, On, L4K 1X8 Tel: 905-761-7441 Fax: 905-761-6394 Print Date: 13/08/2003

Project Costs
by Occupancy Classification
Occupancy Classification COMMERCIAL EDUCATIONAL INDUSTRIAL
4.41

Qty 1 1 2 2 1

$/RSF 1.77 1.25 4.41 2.69 0.46

OFFICE / RETAIL RECREATIONAL
2.69

1.77 1.25 0.46
COMMERCIAL EDUCATIONAL INDUSTRIAL OFFICE / RETAIL RECREATIONAL

Project Costs per Rentable Area
by Occupancy Classification and Type
COMMERCIAL EDUCATIONAL INDUSTRIAL OFFICE / RETAIL 0.48 RECREATIONAL Total

Consulting 0.51

0.48

Equipment Replacement Facilities Improvement Operating Expense Projects Security 0.17 0.40 1.61 0.85

0.60

0.27

1.37

1.05

0.11

3.62

2.70

2.70

1.21

0.57

0.08

2.43

Total

1.77

1.25

4.41

2.69

0.46

10.59

Project Costs
Vision Facilities Management Ltd 180 Jardin Dr Concord, On, L4K 1X8 Tel: 905-761-7441 Fax: 905-761-6394 Print Date: 13/08/2003

Type of Construction
a) Routine Changes

Category
b) Workplace Enhancement

Project Cost 2,484.78 297,134.06 752,745.16

% 0.24 28.23 71.53

0.24% 28.23%

a) Routine Changes (up to $2,500.00) b) Workplace Enhancement ($2,500.00-$50,000.00)

71.53%

c) Major Construction (over $50,000.00)

c) Major Construction

Capital vs. Expensed
Cost Type Project Costs 793,834.80 258,529.20 % 75.43 24.57

Expensed
Capitalized
24.57%

Expensed

75.43%

Capitalized

Project Costs
Vision Facilities Management Ltd 180 Jardin Dr Concord, On, L4K 1X8 Tel: 905-761-7441 Fax: 905-761-6394 Print Date: 13/08/2003

Dollar Value of Capital Projects
a) Less than 5000

Category a) Less than 5000

Project Cost 2,484.78 6,372.85 52,818.62 152,170.81 579,987.74

% 0.31 0.80 6.65 19.17 73.06

b) 5001 - 10000

b) 5001 - 10000 c) 10001 - 20000 d) 20001 - 50000

c) 10001 - 20000

d) 20001 - 50000

e) More than 50000

e) More than 50000 0K 100K 200K 300K 400K 500K 600K

Dollar Value of Expensed Projects
Category
d) 20001 - 50000

Project Cost 85,771.78 172,757.42

% 33.18 66.82

d) 20001 - 50000 e) More than 50000

e) More than 50000

0K

50K

100K

150K

200K

250K

300K

350K

Replacement Value of Facility
Vision Facilities Management Ltd 180 Jardin Dr Concord, On, L4K 1X8 Tel: 905-761-7441 Fax: 905-761-6394 Print Date: 13/08/2003

Replacement Value of Facility
by Occupancy Classification
Occupancy Classification COMMERCIAL EDUCATIONAL INDUSTRIAL OFFICE / RETAIL
OFFICE / RETAIL

COMMERCIAL

Qty 1 1 3 3 1

$/RSF 30.15 12.53 13.33 20.13 12.50

EDUCATIONAL

INDUSTRIAL

RECREATIONAL

RECREATIONAL 0 4 8 12 16 20 24 28 32

COMMERCIAL

EDUCATIONAL

INDUSTRIAL

OFFICE / RETAIL

RECREATIONAL

Total

Leased Owned Total 30.15 30.15

12.53

15.00 12.50

20.00 20.19 20.13

12.50

15.01 19.10

12.53

13.33

12.50

17.28

Leased vs. Owned
Replacement Value by Occupancy Classification
COMMERCIAL

EDUCATIONAL

INDUSTRIAL

OFFICE / RETAIL

RECREATIONAL 0 4 8 12 16 20 24 28 32

Lease Type and Costs
Vision Facilities Management Ltd 180 Jardin Dr Concord, On, L4K 1X8 Tel: 905-761-7441 Fax: 905-761-6394 Print Date: 13/08/2003

Lease Type
Lease Type
GROSS TRIPLE NET

Qty 7 2 5 9

% 30.43 8.70 21.74 39.13

GROSS NET NET-NET TRIPLE NET

39.13%

30.43%

8.70% 21.74%
NET NET-NET

Lease Cost
GROSS TRIPLE NET

Lease Type GROSS NET NET-NET TRIPLE NET
NET

Qty 7 2 5 9

$/RSF 12.29 20.00 18.59 17.30

17.30

12.29

20.00 18.59

NET-NET

Cost of Operations
Vision Facilities Management Ltd 180 Jardin Dr Concord, On, L4K 1X8 Tel: 905-761-7441 Fax: 905-761-6394 Print Date: 13/08/2003

Cost of Operations
by Occupancy Classification
7 6 5 4 3 2 1 0

Occupancy Classification COMMERCIAL EDUCATIONAL INDUSTRIAL OFFICE / RETAIL RECREATIONAL

Qty 5 5 11 16 5

$/RSF 1.18 5.37 6.99 3.92 1.72

COMMERCIAL

EDUCATIONAL

INDUSTRIAL

OFFICE / RETAIL

RECREATIONAL

COMMERCIAL

EDUCATIONAL

INDUSTRIAL

OFFICE / RETAIL 1.22 2.70 3.92

RECREATIONAL

Total

Leased Owned Total 1.18 1.18

5.37

2.88 4.12

1.72

11.19 7.99

5.37

6.99

1.72

19.19

Leased vs. Owned
by Occupancy Costs

COMMERCIAL

EDUCATIONAL

INDUSTRIAL

OFFICE / RETAIL

RECREATIONAL 0 1 2 3 4 5 6

Occupancy Cost
Vision Facilities Management Ltd 180 Jardin Dr Concord, On, L4K 1X8 Tel: 905-761-7441 Fax: 905-761-6394 Print Date: 13/08/2003

Occupancy Cost
by Occupancy Classification
5000 4500 4000 3500 3000 2500 2000 1500 1000 500 0

Occupancy Classification COMMERCIAL EDUCATIONAL INDUSTRIAL OFFICE / RETAIL RECREATIONAL
1,449 790 2,336
INDUSTRIAL

$/RSF 2.82 12.89 7.63 2.94 4.14

Cost / Person 1,448.95 789.93 2,335.65 80.79 4,599.74

81
OFFICE / RETAIL

4,600
RECREATIONAL

COMMERCIAL EDUCATIONAL

COMMERCIAL

EDUCATIONAL

INDUSTRIAL

OFFICE / RETAIL 76.43 82.25 80.79

RECREATIONAL

Total

Leased Owned Total

0.00 1,448.95 1,448.95

789.93 0.00 789.93

3,329.34 1,143.23 2,335.65

4,599.74 0.00 4,599.74

2,361.51 633.99 1,456.62

Leased vs. Owned
Occupancy Cost

COMMERCIAL

EDUCATIONAL

INDUSTRIAL

OFFICE / RETAIL

RECREATIONAL 0 500 1000 1500 2000 2500 3000 3500 4000 4500 5000

Total Annual Facility Costs
Vision Facilities Management Ltd 180 Jardin Dr Concord, On, L4K 1X8 Tel: 905-761-7441 Fax: 905-761-6394 Print Date: 13/08/2003

Total Annual Facility Costs
by Occupancy Classification
COMMERCIAL

Occupancy Classification COMMERCIAL EDUCATIONAL INDUSTRIAL OFFICE / RETAIL RECREATIONAL

$/RSF 2.88 20.37 14.96 24.22 17.12

Cost / Occupant 2,533.85 1,664.47 5,455.38 311.19 25,361.11

Cost / WkStn 1,773.70 953.80 4,269.43 279.06 19,020.84

EDUCATIONAL

INDUSTRIAL

OFFICE / RETAIL

RECREATIONAL 0K 4K 8K 12K 16K 20K 24K 28K

COMMERCIAL

EDUCATIONAL

INDUSTRIAL

OFFICE / RETAIL 597.70 478.16 220.72 216.19 311.19 279.06

RECREATIONAL

Total

Leased Owned Total 2,533.85 1,773.70 2,533.85 1,773.70

1,664.47 953.80

8,686.53 6,798.15 1,147.19 897.80

25,361.11 19,020.84

9,884.65 7,407.06 900.43 684.70

1,664.47 953.80

5,455.38 4,269.43

25,361.11 19,020.84

5,392.54 4,045.88

41.18% 58.82%

36.43% 63.57%

43.90%

56.10%

47.28%

52.72%

42.86%

57.14%

Avg of @Cost / Person Avg of @Cost / WkStn

Floor Occupancy
Vision Facilities Management Ltd 180 Jardin Dr Concord, On L4K 1X8 Tel: 905-761-7441 Fax: 905-761-6394 Building No Building Name Floor No Gross Flr Area VHO Vision Head Office 18 24,540 sq.ft.

by Dept
08/13/2003

Department Name Accounts Payable Applications Development Accounts Receivable Central Region Core Programming Eastern Region End User Support Executive Financial Management Human Resources Market Research Packaging Promotions Research and Development Western Region

Dept Area 614.47 sq.ft. 1,194.29 sq.ft. 676.37 sq.ft. 1,203.26 sq.ft. 616.24 sq.ft. 432.12 sq.ft. 730.10 sq.ft. 1,127.38 sq.ft. 278.20 sq.ft. 989.60 sq.ft. 647.94 sq.ft. 430.99 sq.ft. 590.45 sq.ft. 2,575.42 sq.ft. 428.37 sq.ft.

Accounts by Funding Source
Vision Facilities Management Ltd 180 Jardin Dr Concord, On L4K 1X8 Tel: 905-761-7441 Fax: 905-761-6394 Opening Budget Print Date: 08/13/2003 Allocated Funds Current Balance

Account ID 3000 - Revenue 3100 - Leases and Rentals 3103 - Lease Payments 2114-3103-MP-001 2114-3103-OTT_SO 2114-3103-REC_CTR 2114-3103-VTC

Account Description

Lease Rent , Manufacturing Plant One Rent Payment, Ottawa Sales Office Rent Payment, Vision Rec Center Rent Payment, Vision Training Center

1,131,000.00 71,700.00 3,118,500.00 631,800.00 4,953,000.00

848,250.00 53,775.00 2,338,875.00 473,850.00 3,714,750.00 198,333.31 173,541.69 34,708.31 4,462.50 220,893.75 4,462.50 104,125.00 31,733.31 27,251.84 948.15 27,481.23 762.23 29,511.23 762.23 14,110.25 18,593.75 24,500.00 46,000.02 9,250.02 568.75 34,708.31 568.75 9,625.02 3,250.02 1,020,152.17 11,835.00 701,658.50 166,664.00 41,664.00 921,821.50 5,656,723.67 5,656,723.67 7,289,793.71

471,250.00 29,875.00 1,299,375.00 263,250.00 2,063,750.00 201,666.69 176,458.31 35,291.69 4,537.50 224,606.25 4,537.50 105,875.00 32,266.69 27,748.16 10,051.85 27,518.77 737.77 30,488.77 737.77 14,389.75 18,906.25 17,500.00 45,999.98 9,249.98 406.25 24,791.69 406.25 9,624.98 3,249.98 1,027,047.83 6,575.00 389,816.00 333,336.00 83,336.00 813,063.00 3,903,860.83 3,903,860.83 7,940,435.24

3105 - Operating Expense Recoverable 2116-3105-CON_HOT 2116-3105-MP-001 2116-3105-MP-002 2116-3105-OTT_OS 2116-3105-REC_CTR 2116-3105-VAN_SO 2116-3105-VHO 2116-3105-VTC 2117-3105-MP-001 2117-3105-MP-002 2118-3105-CON_HOT 2118-3105-OTT_OS 2118-3105-REC_CTR 2118-3105-VAN_SO 2118-3105-VHO 2120-3105-VTC 2121-3105-CON_HOT 2121-3105-MP-001 2121-3105-MP-002 2121-3105-OTT_OS 2121-3105-REC_CTR 2121-3105-VAN_SO 2121-3105-VHO 2121-3105-VTC 3106 - Property Taxes 2114-3106-OTT_SO 2114-3106-REC_CTR TAX-HO TAX-TC Property Tax, Ottawa Sales Office Property Taxes, Vision Rec Center Property Taxes, Vision Head Office Property Taxes for Training Center 15,780.00 935,550.00 500,000.00 125,000.00 1,576,330.00 8,576,530.00 8,576,530.00 14,324,740.48 Electricity, Conference Center and Hotel Electricity, Manufacturing Plant One Electricity, Manufacturing Plant Two Electricity, Ottawa Sales Office Electricity, Vision Rec Center Electricity, Vancouver Sales Office Electricity, Vision Head Office Electricity, Vision Training Center Heating - Oil, Manufacturing Plant One Heating - Oil, Manufacturing Plant Two Heating - Gas, Conference Center and Hotel Heating - Gas, Ottawa Sales Office Heating - Gas, Vision Rec Center Heating - Gas, Vancouver Sales Office Heating - Gas, Vision Head Office Heating - Steam, Vision Training Center Water / Sewage, Conference Center and Hotel Water / Sewage, -Manufacturing Plant One Water / Sewage, Manufacturing Plant Two Water / Sewage, Ottawa Sales Office Water / Sewage, Vision Rec Center Water / Sewage, Vancouver Sales Office Water / Sewage, Vision Head Office Water / Sewage, Vision Training Center 400,000.00 350,000.00 70,000.00 9,000.00 445,500.00 9,000.00 210,000.00 64,000.00 55,000.00 11,000.00 55,000.00 1,500.00 60,000.00 1,500.00 28,500.00 37,500.00 42,000.00 92,000.00 18,500.00 975.00 59,500.00 975.00 19,250.00 6,500.00 2,047,200.00

Work Order
Vision Facilities Management Ltd 180 Jardin Dr Concord, On, L4K 1X8 Tel: 905-761-7441 Fax: 905-761-6394

WR-000012-1

HEALTH AND SAFETY
Print Date: 13 August, 2003
Date Requested: 07/05/2003 Time Requested: 21:04:00 Requested by: Letourneau, Jeffrey---E-000108 Phone Number: 905-555-4439 Email: jletourneau@visionfm.com WO Priority: 3---Can Wait

Building: Vision Head Office 102 Front Street Toronto ON, M5G 2S4 Contact:

Location of Work :

18 - W1801---Washroom - Male
Work Issue :

FLOORING - FLOOR TILE REPAIRS
Description of Work :

Floor tile around sinks are cracked. There is constant moisture in the cracks and mildew is growing.
Issued to: Employee: Moss, Henry Email: hmoss@visionfm.com Qty Parts Description Cost Tax 1? Tax 2? Ph.: 905-761-3549

Comments :

Obtain Signature upon Completion of Work Date/Time Completed : Signature Actual Hours : Overtime Hours : Print