Megan A. Fisher, MBA by by654321

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									                                     Megan A. Fisher, MBA
                                               2407 Naudain Street
                                              Philadelphia, PA 19146
                                                   215-875-8263
                                  meganfisher@northstarchangeconsulting.com
                                      www.northstarchangeconsulting.com

                                          PROFESSIONAL PROFILE

Change Management Consultant with 10 years of “Big 4” Management Consulting and Fortune 500 Company
experience. Leader with broad change management and organizational development background. Led change
management teams for multiple ERP implementations. Results driven consultant with project management and
sales skills. Consulting roles in a variety of industries including but not limited to Services, Products, Chemicals,
Energy, and Non-for- Profit. Expertise includes:
     .   Change Strategy                                    .   Mentoring and Coaching
     .   Communication Strategy and Planning                .   Organizational Design
     .   Training Analysis, Development and Delivery        .   Leadership Effectiveness and Commitment
     .   Business Readiness                                 .   Business Impact Analysis

                                       EMPLOYMENT EXPERIENCE

Accenture     Philadelphia, PA    2000-2009
Senior Manager - Talent and Organizational Performance 2006-2009
Change Management and PMO Lead
       Led change management and project management activities for a HR Career Model Project that would
       impact over 5,000 HR professionals
       Coordinated the development of change management offerings to clients and finalized the capability
       development budget for the change management group of $2M for the year
       Managed and developed the Change Management and Organization Effectiveness Manager Workshop
       that will be delivered to over 200 Managers a year
Change Management Lead - Data Governance Project
       Supervised two team members and led the PMO activities for team size of 30 people
       Managed the communication plan for the project and development of six training courses
       Managed the development and roll out of ten data governance processes and related training
Manager - Talent and Organizational Performance 2003-2006
Change Management Lead - ERP Implementation
       Supervised five Accenture and 13 client team members to develop and deliver the change management
       activities
       Managed the development of 200 course hours for 30 SAP training modules including introduction
       courses and hands on courses for the Sales and Distribution, Supply Chain and Finance areas
       Coordinated delivery of instructor led, computer based, and coaching type training for over 350
       employees
       Developed and implemented the communications and sponsorship readiness plan
       Developed, organized and delivered 30 business impact workshops with key users
Manufacturing Change Management Lead - ERP Implementation
      Managed change management activities for the manufacturing group with approximately 1,000 end users
      Led over 15 workshops to ensure the understanding of the business impact of new software
      implementation

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                                      Megan A. Fisher, MBA

Consultant - Talent and Organizational Performance 2001-2003
HR and BW Training Lead - ERP Implementation
       Managed the research and development of over 30 courses and 45 course hours
       Analyzed over 250 impacts to end users and systems due to SAP implementation
       Developed the approach and material for Senior Executive training
Training Developer - ERP Implementation
        Developed end user training, training delivery standards and learning management system
        documentation to be delivered to approximately 6,000 end users
        Coordinated change impact sessions between the technical team and the business for each process area
        to identified over 200 gaps that needed to be address through change management activities (i.e.
        training, communications)

Analyst - Talent and Organization Performance    2000-2001
Communications Specialist - Merger and Technical Upgrade
       Developed Stakeholder and Communication plan including scoping out and designing a website for
       the project
       Coordinated and managed the program orientation sessions for the project team to bring project
       members up to speed quickly

Florsheim Group Inc.    Chicago, IL    1997-1998
Financial Analyst
       Forecasted and reviewed with the CFO the monthly base sales and expenses for each department
       Assisted the controller in monthly reporting of financial statements

LaSalle Bank     Chicago, IL    1996-1997
Operations Analyst
       Performed analysis on cost and process inefficiencies for operational areas
       Assisted the controller in monthly reporting of financial statements

                                                EDUCATION
Masters in Business Administration, 2000
Loyola University Chicago, Chicago, IL
Specialized: Information Systems & Organizational Management
Bachelor of Business Administration, 1996
Saint Mary’s College, South Bend, IN
Specialized: Finance & Management
Graduated Cum Laude
                                            TECHNICAL SKILLS

Software: Microsoft Office Suite, Microsoft Outlook and Lotus Notes email, SAP and RWD, SurveyMonkey

                    PROFESSIONAL SOCIETIES AND VOLUNTEER ACTIVITIES

Professional Societies
Society of Human Resource Management
Philadelphia Society of Human Resource Management

Volunteer Activities
YWCA of Delaware - Change Management Lead for Knowledge Management Project

								
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