2009 Residential Service Maintenance Agreement

							                             2009
        Residential Service / Maintenance Agreement
                                        Gate Entry Systems
                                          1605 McRay Avenue
                                         Springdale, AR 72762
                                         Phone: (479) 263-1697
                                          Fax: (479) 756-5280
                                       E-Mail: gateentry@cox.net

Service Customer                                       Contact Information
Name:                                                  Home Number:


Address:                                               Work Number:


                                                       Cell Number:


                                                       E-Mail Address:




The equipment covered by the terms of this contract consists of:

     Gates and hardware
     Motors
     Safety controls
     Communication system

Contract Customers shall receive the following benefits:

     Priority status over non-contract customers for all repairs and service
     A lower hourly rate than non-contract customers (see rates below)
     One (1) maintenance call per month where we will perform the following:

           1. Inspect, clean or replace electrical contacts, wires and terminals to insure proper electrical
           continuity
           2. Check and test safety controls (safety loops and photocells) to ensure immediate response to
           mechanical malfunctioning
           3. Check the bearing and motors for visual wear and lubricate as required to minimize overheating
           4. Check hydraulic fluid lines, bleed hydraulic lines and replace fluid in operators
           5. Check belts and chains and adjust limits for proper gate closure (where applicable)
           6. Check driveway sensors for correct sensitivity settings
           7. Check proper operation of the telephone entry system
           8. Check proper operation of the radio receiver and antenna connections
           9. All service will be performed during normal working hours (8 a.m. to 4:30 p.m., Monday
           through Friday)

Repairs:
If, during the year, your equipment is not functioning properly, we will furnish a service representative to
inspect the equipment and make any necessary repairs to ensure proper operation of gates. Such calls shall
be based on the rates below.

Rates:

Contract customers shall be billed for normal service calls at a rate of $66 per hour, and emergency service
(weekends and holidays) at a charge of $110 per hour. Contract customers shall receive all materials at a
10-percent discount. Non-contract calls shall be billed at $88 per hour during normal hours, and $148.50
per hour on weekends and holidays. All billable time is based on travel time plus the time to repair
equipment. Taxes are included in the prices above.

Disclaimer:

Gate Entry Systems will exercise its best efforts in performing the above services, and the customer agrees
that in connection therewith, Gate Entry Systems does not assume responsibility for delays or failure in
furnishing parts caused by acts of God, strikes, failure of transportation, discontinuance of manufacture,
ready availability of parts and causes beyond Gate Entry Systems’ control. Gate Entry Systems does not
assume responsibility for injury or damage to persons or property on the premises for any cause
whatsoever, or for interruption in the operation of the customer’s business or any other equipment on the
premises, or for any consequential damages whatsoever. This contract covers all agreements in respect to
the equipment described herein, and no verbal agreements or understandings shall modify the terms of this
agreement.

Cost:

The above maintenance and service agreement will become effective upon receipt of the sum of $38.50 per
month or $396 per year, made payable to Gate Entry Systems, and will remain in effect through the
calendar year indicated at the top of this contract. Taxes are included in the price above.




__________________________________                    _________________
Service Customer Signature of Acceptance              Today’s Date