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Towards a Model Immigration Card

Arley Sobers

Caribbean Tourism Organization
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OVERVIEW
OWNED BY THE IMMIGRATION DEPARTMENT; REQUIRED BY ICAO FOR INTERNATIONAL TRAVEL MINIMUM QUESTIONS SPECIFIED

BACKGROUND

 TOURISM ISSUES
EXCELLENT COVERAGE, ESPECIALLY IN ISLAND DESTINATIONS INCLUSION OF ADDITIONAL QUESTIONS TIMELY ACCESS FOR PROCESSING CARD NOT USEFUL IN A FEW DESTINATIONS
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INFORMATION FROM THE IMMIGRATION CARD -- 1

COMPULSORY QUESTIONS
Required on all International cards by ICAO
DATE & CARRIER/FLIGHT NUMBER NAME AND ADDRESS

DATE OF BIRTH
PLACE OF BIRTH NATIONALITY

PASSPORT NUMBER; DATE & PLACE OF ISSUE
PORT OF EMBARKATION
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INFORMATION FROM THE IMMIGRATION CARD -- 2
included on all Caribbean cards for tourism purposes PURPOSE OF VISIT INTENDED PLACE OF STAY INTENDED LENGTH OF STAY

 ADDITIONAL TOURISM QUESTIONS

Included on some Caribbean cards OCCUPATION PREVIOUS VISITATION Included on only a few Caribbean cards E-MAIL ADDRESS SOURCE OF BUSINESS*
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INFORMATION FROM THE IMMIGRATION CARD -- 3
USUALLY NOT PROCESSED

INFORMATION FROM THE DEPARTURE CARD:
OPTIONAL INFORMATION ON SOME CARDS

IMPROVED RELATIONS WITH IMMIGRATION:
ENSURE THAT ALL CARDS ARE DELIVERED TIMELY DELIVERY OF THE CARDS FOR PROCESSING THE ACTIVITIES OF EACH DEPARTMENT ARE SYNCHRONIZED

 CARIBBEAN-WIDE IMMIGRATION CARD
 CARICOM CARD
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MODEL IMMIGRATION CARD

SHOULD INCLUDE THE FOLLOWING MINIMUM
INFORMATION:
 COMPULSORY IMMIGRATION QUESTIONS – Date,
Vessel/Flight Number, Name & Address, Date & Place of Birth, Passport Information & Nationality, Port of Embarkation

 REGULAR TOURISM QUESTIONS: Purpose of Visit, Place of
Stay, Previous Visitation, Occupation

 ONE NEW QUESTION ON ARRIVAL CARD: e-mail address  BARCODE OF BOTH ARRIVAL & DEPARTURE CARDS  OPTIONAL QUESTIONS ON THE BACK OF THE
DEPARTURE CARD

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MODEL IMMIGRATION CARD
 MEETING OF EXPECTATIONS: How would you rate the
following, compared with what you expected? . (a) your Accommodation, (b) Restaurants, (c) Tours & Attractions (d) Beaches, (e) Shopping (f) Cleanliness

OPTIONAL QUESTIONS (at back of Departure Card) :

 WILLINGNESS TO RETURN/RECOMMEND:

. Would you return or recommend (destination) to a Friend or Relative?

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PROCESSING THE IMMIGRATION CARD

ADVANCES IN TECHNOLOGY:
 NEW POSSIBILITIES

 ELECTRONIC PASSPORTS  POSSIBILITIES FOR GREATER COOPERATION BETWEEN TOURISM AND IMMIGRATION AGENCIES

POST 9/11:
 MUCH GREATER CONCERN WITH SECURITY ISSUES  NEW IMMIGRATION SYSTEMS

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PROCESSING THE IMMIGRATION CARD

 IDENTIFYING YOUR VISITORS
Definition: Persons normally resident abroad who visit the destination for a touristic purpose and who stay for a period of less than one year*
THREE FACTORS - PURPOSE OF VISIT, LENGTH OF STAY AND COUNTRY OF RESIDENCE – NEEDED TO SEPARATE VISITORS FROM OTHER ARRIVALS LENGTH OF STAY SEPARATES TOURISTS (AT LEAST ONE NIGHT) FROM OTHER VISITORS IMMIGRATION ACTIVITIES REVOLVE AROUND NATIONALITY NOT COUNTRY OF RESIDENCE
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PROCESSING THE IMMIGRATION CARD
SOME EXISTING OR NEW SYSTEMS:
 INDUSA SYSTEM (BAHAMAS)

 SCIENTIFIC TRAVEL
 BARBADOS  CTO-MIST

DATA ENTRY ISSUES
PROCESSING ISSUES

CUSTOMER RELATIONSHIP MANAGEMENT
(CRM)
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Towards a Model Immigration Card

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