MOTIVATING EMPLOYEES
INTRODUCTION
• Do you energize or enemize others?
Overview
• • • • What is motivation Why they stay Top motivators Motivational techniques and guidelines
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What is Motivation
• • • • Motivate – To provide with an incentive, impel. Maslow – Only unsatisfied needs motivate an individual We have a craving for appreciation Motivation – measurable increase in job satisfaction and productivity (Grote)
What Motivates Employees to Stay • • • • Career growth, learning, development Exciting work – challenge Meaningful work Great people
What Motivates Employees to Stay (cont) • • • • • Part of a team Good boss Recognition Fun Autonomy
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What Motivates Employees to Stay (cont)
• • • • • Flexibility Fair pay & benefits Inspiring leadership Pride – organization/mission/product quality Work environment
What Motivates Employees to Stay (cont)
• • • • Location Job security Family-friendly employer Cutting edge technology
» (From Love ‘Em or Lose ‘Em, Kaye & Jordan-Evans
Great Motivators
• • • • • Full appreciation for job well done Be part of decisions Open communications Interesting & meaningful work Good relationships at work
B Nelson
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Appreciate the Employee
• • • • • Stress the positives Say “Thank You!” Praise workers for going the extra mile Reward Employees – “You get what you reward” (B Nelson) Train-Train-Train
Include In Decisions
• • • Ask how you can use more of their talents Ask what they would change Ask for their ideas and how you can put the ideas into action
Communicate!
• • • • • Tell them exactly what you want – Then let them do it! How can I help you succeed? Discuss organization and individual goals – Ask about their goals Share information – Let them know what is happening Refuse to gossip
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Meaningful Work
• 75% of employees think they have a direct impact on organization’s success Tell them how their job is important Cross-train
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Good Relationships At Work
• • • • • Get to know your employees Be sure everyone shares information Apply the same standards to everyone Continually stress equal, fair treatment for all Celebrate! – Have fun!
More Motivational Techniques
• • • • • • PERSONALLY congratulate employees for a job well done Write personal notes about good performance Send Birthday and holiday cards Use performance as basis for promotion Publicly recognize employees Celebrate successes with employees
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Guidelines for Recognition
• • • • Emphasize successes – not failure Deliver recognition/reward openly and publicize it Tailor recognition to needs of individual Immediate recognition
More Guidelines For Recognition • • • Be honest and personal when you recognize performance Ensure direct connection between reward and effort Recognize those who recognize others
Rewards
• • • • • Monetary – raise/bonus (merit/one-timemerit) Administrative time off Office party/brunch/luncheon Certificates/mementos Training opportunities
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AND . . . Don’t Forget
• • • Mentor employees Coach employees Discuss performance throughout the year
Summary
• • • • What is motivation Why they stay Top motivators Motivational techniques and guidelines
References
• For a complete list of references, please see the “References” handout
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