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					How-To-Do-It Manuals and Learning Tools for

Man agin g Libr arie s

Bu dg et in g an d Fu nd ra is in g

Building and Cataloging Collections

in g R e s o u rc e s P re s e rv in g a n d D ig it iz

ftw ar Us in g Ne w Te ch no lo gi es an d So Pro vidi ng Ref ere nce Ser vice s
The New Walford

e

Searching and Finding Health Information

Developing Christian Fiction Collections

Se rv in g Yo ut h Pl an ni ng Pr og ra m s

Neal-Schuman Publishers

Know More!
Public Libraries

M a rk e ti n g a n d C o m m u n ic a ti o n s De ve lo pi ng St af f Selecting and Using Electronic Reso urces

See inside for essential new resources,
including books from Facet — the imprint of the Chartered Institute of Library and Information Professionals (formerly the British Library Association) — and the Medical Library Association. Facet publications have the symbol following the price and are exclusively available in the U.S. from Neal-Schuman. Medical Library Association personal members can take a 10% discount off all Neal-Schuman publications. Just write “MLA” on the order form and include your membership number.

Marketing and Communications Developing Staff Selecting and Using Electronic Resources Managing Libraries Budgeting and Fundraising Building and Cataloging Collections Preserving and Digitizing Resources Using New Technologies and Software Providing Reference Services Searching and Finding Health Information The New Walford Developing Christian Fiction Collections Serving Youth Planning Programs

1 3 4 5 7 8 10 11 14 16 17 17 18 20

Communicating Professionally:
A HOW-TO-DO-IT MANUAL FOR LIBRARY APPLICATIONS, SECOND EDITION BY CATHERINE ROSS AND PATRICIA DEWDNEY

Library Public Relations, Promotions, and NEW Communications:
A HOW-TO-DO-IT MANUAL, SECOND EDITION BY LISA A. WOLFE

How-To-Do-It Manuals

Completely revised to better serve the needs of today’s library, Communicating Professionally covers all types of communication, including public speaking; conducting interviews; leading group discussions, workshops, and conferences; designing newsletters, handouts, and brochures; creating press releases and public service announcements; and writing memos, letters, and formal reports. Cultural, ethnic, and linguistic issues are covered as are electronic communications — voice mail, e-mail, Web pages, teleconferencing, videoconferencing, and presentation software. You’ll find practical tips and examples of common library situations, skills-training exercises, interesting research facts, a special section on support staff, and more. Intended for library staff, students, volunteers, information and referral counselors, or trainers, this helpful guide is a musthave for those wanting to improve their communication skills or teach others. 1-55570-340-2. 1998. 8 1/2 x 11. 323 pp. $59.95. “An essential resource.” Library Journal “Required reading for all library employees.” Public
Libraries

“A valuable addition to any library collection. The principles are sound and can be applied anywhere.”
Australian Library Journal

The popular first edition (1997) of Lisa Wolfe’s guide has been totally revised — with five brand-new chapters: “Positioning Libraries in the 21st Century”; “Brand-building for Libraries”; “Using Technology as a PR Tool”; “Creative Effective Web Communications”; and “Planning for Crisis Communications.” Once again, Wolfe comes to the rescue with ideas and step-by-step guidance for PR campaigns that make measurable differences. Chapters explain how to position today’s library in terms of policy issues, funding programs, and technological opportunities; how to develop a PR plan; build a brand identity and define your library’s message; use the Web, the media, and library-developed marketing materials to tell your story; create word-of-mouth coverage; approach crisis communications plans; and evaluate and re-tool your PR program. There are dozens of sample PR material examples — event plans, newsletters, brochures, Web pages, press releases, and more, as well as online services for publicity and state and national public relations networking opportunities listed. This book is loaded with the tips and samples to help you make the most of your library’s PR plans and get your message heard. 1-55570-471-9. 2005. 8 1/2 x 11. 326 pp. $55.00. Praise for the First Edition: “Highly recommended for all libraries.” Library Journal “Buy this book right away.” Marketing Library Services

Marketing and Communications

Visit our Web site for more information on these titles:

Creating Newsletters, Brochures, and Pamphlets:
A HOW-TO-DO-IT MANUAL FOR SCHOOL AND PUBLIC LIBRARIANS BY BARBARA RADKE BLAKE AND BARBARA L. STEIN

1-55570-107-8. 1992. 8 1/2 x 11. 131 pp. $45.00.

Customer Service:
A HOW-TO-DO-IT MANUAL FOR LIBRARIANS BY SUZANNE WALTERS

1-55570-137-X. 1994. 8 1/2 x 11. 115 pp. $55.00.

Using Desktop Publishing to Create Newsletters, Library Guides, and Web Pages:
A HOW-TO-DO-IT MANUAL FOR LIBRARIANS BY JOHN MAXYMUK

“A highly usable and practical work. It can serve as a ‘how-to’ for individuals, as well as a self-help manual for the entire library organization.” Serials Review “Given the wealth of information...definitely worth the cost.” VOYA

1-55570-265-1. 1997. 8 1/2 x 11. 223 pp. $55.00.

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101+ Great Ideas for Libraries and Friends
BY SALLY GARDNER REED, BETH NAWALINSKI, AND ALEXANDER PETERSON OF FRIENDS OF LIBRARIES U.S.A.

Library Marketing That Works!
BY SUZANNE WALTERS

Provides step-by-step guidance for each and every phase of a comprehensive marketing program: determining the mission, conducting a SWOT analysis, doing market research, holding focus groups, planning campaigns, developing strategic marketing plans, and evaluating marketing efforts. Part II explores new techniques librarians can use including relationship marketing, marketing using listservs and Web sites, developing and using a wide variety of contact databases, and building relationships with stakeholders and donors. The how-to guidance, success stories, and an accompanying CD-ROM with all the forms and other tools included in the book make this a complete marketing action plan for libraries. 1-55570-473-5. 2004. 8 1/2 x 11. 257 pp. Book and CD-ROM. $65.00. “An expertly written guide to promotion, fundraising, public relations, community building, and more especially for libraries.” Library Bookwatch “Walters includes instructive examples of library success stories, sample plans, and a CD-ROM with a one-day workshop presentation.” American Libraries

FOLUSA’s (Friends of Libraries U.S.A.) many friends groups constantly produce new ideas and inventive strategies for helping libraries and their communities. Here are more than 100 simple, innovative, and tested marketing and fundraising ideas collected from friends groups across the country. They cover advocacy, fundraising, and membership campaigns, as well as programs and public awareness events, and projects to increase organizational effectiveness. Each activity includes a general description, an outline of the planning process, budget forecasts, expected results, and sample forms, graphics and logos to adapt to your own library’s needs. Help your friends group plan an online book sale, arts fundraiser, or a successful library anniversary. Programs like Hearts and Arts, Library Lovers Month, Library Anniversary Party, or Date with the Director will spark even more innovative ideas. These creative ideas can be used by any library on their own — or to stimulate their local friends activities. 1-55570-499-9. 2004. 8 1/2 x 11. 229 pp. $65.00. “Chock-full of samples of successful efforts to improving services and funding of libraries through grassroots efforts. It could be called a ‘recipe book’ because it includes instructions on replicating the ideas.” Catholic Library World

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How-To-Do-It Manuals

Resume Writing and Interviewing Techniques That Work:
BY ROBERT R. NEWLEN

NEW

Making the Case for Your Library:
A HOW-TO-DO-IT MANUAL BY SALLY GARDNER REED

A HOW-TO-DO-IT MANUAL FOR LIBRARIANS

Marketing and Communications

Running a Successful Library Card Campaign:
A HOW-TO-DO-IT MANUAL BY PATRICK JONES

How would you like to triple the number of people in your community with a library card and see them using your library regularly? With the remarkably popular campaign known as the Power Card Challenge, Patrick Jones and his colleagues at the Houston Public Library enrolled well over 200,000 new library users. They also watched circulation of juvenile materials increase by over 33 percent. Encouraged by this success, Jones surveyed and studied more than 50 other campaigns aimed at both adults and kids. In clear, helpful detail, he walks us through the greatest success stories. Packed with surefire advice from libraries large and small, this book will stir your imagination and provide the material that will help you avoid having to start from scratch. Includes dozens of sample brochures, press kits, ads, handouts, strategic plans, budget outlines, meeting minutes, and more. 1-55570-438-7. 2002. 8 1/2 x 11. 221 pp. $55.00. “Fun to read, with a handy list of best practices gleaned from experience...highly recommended.”
Library Journal

Starting — or re-starting — your career in the library and information profession can be complex and confusing. To the rescue comes Robert R. Newlen — author of the highly-praised and widely-used Writing Resumes That Work. His brand new comprehensive resource takes job seekers, including working librarians, recent graduates, second-career professionals, and those re-entering the workforce, through every step of landing the ideal job. Newlen’s advice and examples help applicants draft effective resumes that describe personal histories, define career objectives, connect skills and experiences with those objectives, and address new technological competencies. He provides detailed guidance for authoring attention-grabbing cover letters — potentially the most important part of any application package — that get administrators’ attention and get applications read. Newlen’s practical and effective strategies for navigating the interview process, including researching organizations; rehearsing; dressing for success; developing questions to ask interviewers; etiquette; speaking about yourself; following up; and more, will help applicants seal the deal. As the library job-search becomes more challenging and competition increases, this all-in-one resource provides the leading edge towards landing the perfect position. 1-55570-538-3. 2006. 8 1/2 x 11. 190 pp. $55.00.

This practical how-to is designed for library directors, staff, trustees, and supporters who want to assertively advocate, promote, defend, and ensure financial support for their libraries. Award-winning advocate Reed takes you step-by-step through the process of how to create and deliver a powerful message. You’ll find all the basics for planning and implementing an advocacy campaign that works, including strategic planning, community outreach, and media strategies. Includes examples of actual newsletters, editorials, PSA scripts, promotional materials, annual reports, and petitions. Turn your library’s passive support into active advocacy with these tried and proven techniques. 1-55570-399-2. 2001. 8 1/2 x 11. 143 pp. $55.00. “Highly recommended.” Library Journal “A useful manual for anyone responsible for library advocacy. Although it is written by a public librarian using examples drawn primarily from public libraries, the principles and ideas can be easily transferred to academic and school libraries.” Feliciter “There is so much in her book of value. While its focus may be on public libraries, those in other types of libraries will find value in it as well. My hat is off to her for this very helpful resource.” RUSQ “Will help librarians position themselves politically so they can unapologetically continue their important mission in the age of the Internet and beyond.”
Marketing Library Services

“An excellent collection of handy tips and tricks librarians can use to assure success in promoting, defending, and assuring funding for their libraries....Highly recommended.” Library Journal

“Whether you represent a large urban library...or a smaller one...you will find something relevant and inspiring in this manual....It will inspire you and assure you that the process can be a manageable one.”
Marketing Library Services

Defusing the Angry Patron:
A HOW-TO-DO-IT MANUAL FOR LIBRARIANS BY RHEA JOYCE RUBIN

Defusing the Angry Patron introduces the many causes and faces of anger as well as practical techniques for dealing with angry patrons (and others). Included are approaches for handling situations ranging from everyday frustration to confrontational behavior. Rubin focuses on how effective staff training and intentional behaviors can positively affect patron behavior, minimize altercations, and ease the stress of public services staff. 1-55570-372-0. 2000. 8 1/2 x 11. 99 pp. $55.00. “Ideal for front-line librarians and paraprofessionals.”
Library Journal

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Getting and Staying Noticed on the Web:
YOUR WEB PROMOTION QUESTIONS ANSWERED BY PHIL BRADLEY

“A remarkably useful book...everybody who deals with the public in a library would benefit from reading this book.” Ex Libris “A valuable tool for library staff in all types of libraries...” Journal of Access Services

Now that so much information is communicated via the Internet, many library and information services are promoting themselves on the Web. This book will guide you through all the stages needed in planning a successful promotion strategy for your Web site, thinking about promotion before the Web site is even created — right through to monitoring the success of your Web site long after it has been set up. It explains Web promotion specifically as it relates to Web sites in the library and information world, and is written in an easy-to-read question and answer style. 1-85604-455-6. 2002. 7 1/2 x 9 1/2. 219 pp. $75.00. “When you consider how much it can cost to produce a Web site it can be seen as a bargain.” Internet
Resources Newsletter

“This guide is setting the agenda for the future!” Managing Information “Book of the Month”

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Performance Management and Appraisal:
A HOW-TO-DO-IT MANUAL FOR LIBRARIANS BY G. EDWARD EVANS

Staffing the Modern Library:
A HOW-TO-DO-IT MANUAL BY JOHN M. COHN AND ANN L. KELSEY

NEW

How-To-Do-It Manuals

PERFORMANCE APPRAISAL. Whether you are a high level manager or a first year supervisor, the mere mention of this term probably causes unnecessary anxiety. This easy-to-understand handbook is the perfect remedy for the performance appraisal jitters. Management expert Ed Evans outlines the challenges, uses, and benefits of performance appraisal in libraries and shows you how to make the most out of evaluations and reviews. He shows you the best practices and dispels common misperceptions associated with evaluations. Chapters cover: developing standards and methods for appraisal, delivering appraisal reports, methods of ranking and scaling, the benefits of outcome-oriented appraisal, legal issues, building or creating teams and how to assess them, mentoring, coaching, the consequences of failing to properly conduct the appraisal, and rewarding success. A companion CD-ROM contains multiple, carefully selected appraisal forms from public, school, and academic libraries and instructions for raters, available as both Microsoft Word and PDF files. Chock-full of tips, tables, checklists, bulleted points, and useful forms, this practical guide should be on every manager’s desk. Improve your library’s evaluation and performance appraisal process with this essential management title. 1-55570-498-0. 2004. 8 1/2 x 11. 293 pp. Book and CD-ROM. $75.00. “Each chapter functions very much like a workbook, embellished with forms, checklists, rating scales, and samples, which are easily modified to be used in any library system...Mentoring the careers of library employees requires a systematic, methodical, and a humane approach, and Evans has provided us with the blueprint for achieving such a task.” Reference and
User Services Quarterly

Is your library the same institution it was 10 years ago? Of course not — but the question is: how can you recruit, develop, and maintain an effective and adaptable staff that can meet the needs of your community? Cohn and Kelsey explore the changes that libraries have undergone since the advent of technology and the Web, and provide new personnel and organization strategies for libraries. They offer guidance on establishing a “lean” library organization, defining 21st century library competencies, developing competency-based job descriptions, accomplishing goals through staff development, utilizing outsourcing and insourcing, and planning multi-faceted strategies. Each chapter presents practical worksheets, tables, and tools for day-to-day use by administrators. Special sections on “Providing 24/7 Reference Service,” “Maintaining Local Electronic Systems,” “Establishing an Internet presences,” and “Developing a Digital Collection” offer examples of how the book’s concepts can be applied to some of today’s most challenging and common scenarios. Library administrators seeking solutions for the critical service issues their libraries face in the 21st century will want to keep this manual nearby. 1-55570-511-1. 2005. 8 1/2 x 11. 200 pp. $75.00.

Developing Staff

Visit our Web site for more information on these titles:

Hiring Library Employees:
A HOW-TO-DO-IT MANUAL BY RICHARD E. RUBIN

1-55570-159-0. 1993. 8 1/2 x 11. 209 pp. $55.00.

Managing the Interview:
A HOW-TO-DO-IT MANUAL BY SUSAN C. CURZON

1-55570-160-4. 1995. 8 1/2 x 11. 145 pp. $49.95.

Preparing Staff to Serve Patrons with Disabilities:
A HOW-TO-DO-IT MANUAL FOR LIBRARIANS BY COURTNEY DEINES-JONES AND CONNIE VAN FLEET

1-55570-234-1. 1995. 8 1/2 x 11. 145 pp. $49.95.

Recruiting and Managing Volunteers in Libraries:
A HOW-TO-DO-IT MANUAL FOR LIBRARIANS BY BONNIE F. MCCUNE AND CHARLESZINE “TERRY” NELSON

1-55570-204-X. 1995. 8 1/2 x 11. 174 pp. $55.00.

Recruiting Library Staff:
A HOW-TO-DO-IT MANUAL FOR LIBRARIANS BY KATHLEEN LOW

“Managers wanting to improve their workplace will want to study this new manual.”Booklist

1-55570-355-0. 1999. 8 1/2 x 11. 136 pp. $55.00.

Supervising Staff:
BY MARCIA TROTTA

NEW

Successful Staff Development:
A HOW-TO-DO-IT MANUAL BY MARCIA TROTTA

A HOW-TO-DO-IT MANUAL FOR LIBRARIANS

Supervising staff can be an intimidating challenge for newly-promoted librarians and support staff. Here is the “How-To” specifically designed to meet the needs of new supervisors in all types of libraries. Marcia Trotta, public library director, management instructor, and past-president of the Connecticut Library Association, provides this comprehensive overview of the responsibilities and requirements of supervision as well as some of the basic — and best — tools for managing effectively. Chapters cover the specific challenges of creating work teams; providing ongoing staff training; mentoring; and more. Special sections discuss how to supervise in times of crisis; ways to foster effective employee performance; techniques for managing union, non-union, and volunteer workforces; and methods to administer grants and special events. Illustrated with real-world examples and valuable checklists, forms, and other resources, this is an essential tool for new supervisors or managers, those looking towards promotion, and LIS students seeking an edge in the job search. 1-55570-524-3. 2005. 8 1/2 x 11. 175 pp. $59.95.

1-55570-180-9. 1995. 8 1/2 x 11. 112 pp. $49.95.

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The Neal-Schuman Directory of Public Library Job Descriptions
BY REBECCA BRUMLEY

NEW

Rebecca Brumley, author of the highly-praised Public Library Manager’s Forms, Policies, and Procedures Handbook, returns with a new, comprehensive guide to public library job descriptions. Featuring more than 150 job titles addressing the full scope of public library functions, this resource includes more than 250 proven and effective job descriptions. Culled from libraries across North America, each is reproduced in its entirety — general summary; functions and responsibilities; knowledge, skills, and abilities; education, experience, and training; licensing requirements; and more. Each section includes an overview of the job title, important considerations, and essential elements for inclusion. Brumley covers the basics of composing job descriptions — including EEOC considerations; fact gathering; defining supervision; drafting job summaries; re-evaluating descriptions; and more. The companion CD-ROM reproduces all of the entries allowing easy modification to libraries’ specific needs. Comprehensive and authoritative, this is an important, time-saving tool for libraries seeking to build successful staffs for the future. 1-55570-523-5. 2005. 8 1/2 x 11. 350 pp. Book and CD-ROM. $125.00.

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How-To-Do-It Manuals

Selecting and Managing Electronic Resources:

NEW

A HOW-TO-DO-IT MANUAL FOR LIBRARIANS, REVISED EDITION

Selecting and Using Electronic Resources

BY VICKI L. GREGORY WITH ASSISTANCE BY ARDIS HANSON

technologies, and new models and standards for organizing and accessing content. The included figures, forms, and worksheets give professionals the tools they need to prioritize and manage their work. This manual is essential for delivering the next wave of information to users. 1-55570-548-0. 2005. 8 1/2 x 11. 135 pp. $65.00. Praise for Previous Edition: “Recommended for all libraries.” Library Journal “Definitive...A compendium of all the questions one should ask...Recommended.” Library Talk and the Book
Report

E-Journals:
A HOW-TO-DO-IT MANUAL FOR BUILDING, MANAGING, AND SUPPORTING ELECTRONIC JOURNAL COLLECTIONS BY DONNELYN CURTIS

As publishers continue to expand their electronic offerings — libraries need to deal with the opportunities and pitfalls electronic collections raise — accessibility, usability, content, and cost. Gregory has expanded and updated her classic manual for coping with these issues. Hailed as “invaluable” and “definitive” by reviewers, this how-to covers all the specifics of collection policies and processes; budgeting and acquisitions; evaluation and assessment; and preservation issues. Totally new sections explain digital rights management, new

“Brings together in one volume the major principles relevant to electronic resources.” Portal: Libraries and
the Academy

NEW

“Should prove invaluable.” Public Libraries

MORE LEARNING TOOLS
Electronic journals, a new format only a few years ago, are now commonplace in many libraries. Donnelyn Curtis, one of the nation’s leading e-journal experts, offers practical advice for helping library staff optimize their users’ online experiences. This timely how-to outlines the fundamentals and features of e-journals, and shows how they fit into the information-seeking behavior of users. Step-by-step help guides libraries through a smooth and rapid transition to the electronic environment. Curtis provides sound methodologies for selecting, ordering, receiving, and delivering electronic journals and tips for keeping current in an ever-changing field. This book presents clear and complete information about tools and services to help libraries of all types and sizes license, effectively manage, and evaluate the use of their e-journal collections. Instructions for providing user-focused access to individual e-journals through Web lists, the library catalog, and linking processes are included. Special features include: glossaries, sample collection policies, a guide for standardizing titles for Web lists, tips for creating an electronic journal spreadsheet, and more. This comprehensive guide will help you make the most of your library’s e-journal resources. 1-55570-465-4. 2005. 8 1/2 x 11. 421 pp. $75.00. “This resource contains must-know information and will be appreciated for its comprehensiveness and expertise.” School Library Journal “Leading expert Curtis has written an indispensable reference for every serials and acquisitions librarian...Chapters are written from a very practical, hands-on viewpoint, with checklists and examples, and points are thoroughly detailed in a current and comprehensive manner.” Library Journal, Starred Review

Electronic Collection Development
BY STUART D. LEE

A PRACTICAL GUIDE

The information world has been transformed from static to fluid. Librarian’s now deal with an everexpanding array of resources requiring new and different means of collecting, organizing, and disseminating information. This is the first collection development guide to encompass the total range of electronic resources for all types of libraries and examine the life cycle of each type of resource from an acquiring library’s perspective: What is available? How can you make selection decisions and acquire resources? How do you deliver those resources to users and assess usage? How does collection development differ for electronic journals and e-books? How and when can libraries make resources available both inside and outside the library? What measures are needed to evaluate use? How can a library budget and plan for ever-evolving formats? This up-to-the minute comprehensive approach offers guidance to help all librarians rethink policies, procedures, and practices. 1-55570-440-9. 2002. 6 x 9. 208 pp. $55.00. “Recommended for all librarians.” RUSQ “A must for all who manage and select, or who have an interest in problems concerning the management of a resource that is still relatively new to library collections.” ARBA

The Kovacs Guide to Electronic Library Collection Development:
ESSENTIAL CORE SUBJECT COLLECTIONS, SELECTION CRITERIA, AND GUIDELINES BY DIANE KOVACS AND KARA ROBINSON

Based on Kovacs’ groundbreaking Building Electronic Library Collections (2000), the book Library Journal called “an essential purchase for all libraries,” this new guide not only covers how to build an electronic library, but also how to update and expand it. Each chapter addresses selecting and evaluating Web-based resources in subject areas such as: business, employment, social science, health, medicine, bioscience, law, physical science, technology, education, current awareness, reader’s advisory, plus Web-based resources for print and other collection activities. Each chapter offers guidelines for an electronic library collection development plan in the subject area, reliable reviews for Web-based resources, case studies of e-library collection development projects, and a suggested core collection. Kovacs and Robinson cover: issues and new trends in electronic collection development; developments in document delivery and cataloging Web-accessible resources; and the routine creation of MARC records for Web resources in the OCLC Connexion service and other forms of Web resource cataloging, including the Dublin Core metadata project and how it affects library cataloging and searchability of Web resources. They also recommend new electronic resources and electronic reference services. A password-protected companion Web site — accessible only to purchasers of the book — features ready-made, annotated, constantly maintained links to all the sites in the recommended core collections that readers can import into their library’s Web site or OPAC. 1-55570-483-2. 2004. 8 1/2 x 11. 251 pp. $125.00. “An authoritative, no-nonsense, instructional guide covering how academic, public, governmental, and corporate libraries can make the most of electronic and Web-based information to improve their electronic library services....Excellent and thoroughly ‘user-friendly.’” Library Bookwatch “A wonderful resource guide for librarians planning a web resource collection of those looking for guidance to growing heir already established collection....Highly recommended.” Technical Services
Quarterly

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Running a Small Library:
A HOW-TO-DO-IT MANUAL EDITED BY JOHN MOORMAN

NEW

Running a small library — be it a public, academic, school, or special library — usually means making do with little or no staff. Nevertheless, this challenging task requires skill and expertise. Budgets must be planned and justified. Policies and procedures need development and implementation. Facilities must be maintained. Collections require constant development. Then there are tasks — programming; outreach; cataloging; circulation; computers and networks; automation systems; and other services.

This unique how-to, written from the perspective of the small library and its particular challenges and constraints, discusses these essential topics and also includes a resource section listing furniture, automation, and book and periodical vendors; listservs and discussion groups; professional organizations; and resources for more information. Any solo librarian or manager with a small staff will find Moorman’s advice invaluable. 1-55570-549-9. 2006. 8 1/2 x 11. 300 pp. $59.95.

How-To-Do-It Manuals

Managing Libraries

Managing Change:
MORE LEARNING TOOLS
A HOW-TO-DO-IT MANUAL FOR PLANNING, IMPLEMENTING, AND EVALUATING CHANGE IN LIBRARIES, REVISED EDITION BY SUSAN C. CURZON FOREWORD BY MICHAEL GORMAN

Introduction to Public Librarianship
BY KATHLEEN DE LA PEÑA MCCOOK

NEW

Here is the first comprehensive overview of public library history, governance, funding, staffing, services, architecture, technology, and marketing to be published in over a decade. Students of library and information studies, as well as all working public librarians, will find this the essential source for learning about the successful management and functioning of public libraries throughout the U.S. today. Dr. McCook discusses the practical functioning of various library programs — information and referral services, discussion groups, genealogy services, and children’s, youth, and seniors’ programming. Issues of library administration and operation, especially in light of new technology, are explored. State and federal laws, political and educational outreach, and relations with associations and foundations are all discussed in detail. 1-55570-475-1. 2004. 6 x 9. 406 pp. $59.95. “Addresses the full dimensions of public librarianship in America...A treasure...Kudos to McCook.” LJ

The Public Library Manager’s Forms, Policies, and Procedures Handbook with CD-ROM
BY REBECCA BRUMLEY

Finally, there is an all-in-one handbook public library managers can use to update policies and procedures, design new forms—or even compile a new manual from scratch. This unique guide includes more than 300 forms, policies and procedures from 114 public libraries. They are accompanied by detailed guidance to help you individualize and adapt them for your library. Divided into three areas — Public Services, Administration, and Collections — the manual covers both common and challenging areas of librarianship. Policy examples include Internet filtering, staff rights, unattended children, and more. The forms include books-by-mail applications, Internet users’ agreements, meeting room use applications, and much more. A companion CD contains electronic reproductions of the forms, procedures, and policies (all the ones in the book plus 22 more), which can be used straight from the disk or customized for a specific library. This essential tool will save time — and more importantly — make it unnecessary to reinvent the wheel every time you need to create or revise a policy, form, or procedure. 1-55570-488-3. 2004. 8 1/2 x 11. 300 pp. Book and CD-ROM. $125.00. “This guide will help all public librarians save precious hours....Policy writing has never been so easy!...highly recommended.” Library Journal, Starred Review

Guiding staff and organizations through turbulent times — budget cuts, personnel shortages, new technologies, reorganization and consolidation — is an absolutely necessary skill for today’s library managers. Susan Curzon, one of Library Journal’s Librarians of the Year, has completely revised her classic change how-to, recommended as “required reading” by Online. She outlines the step-by-step processes and detailed instructions necessary for conceptualizing the issues; planning; preparing; decision-making; controlling resistance; and implementing changes. Practical guidance for dealing with technology’s impact on libraries, applying the latest research in change management, and developing new strategies for coping with change are included. An all new “Teaching Tools” section — featuring sample scenarios; questions and discussion points; coaching prompts; motivational tips; and more — helps administrators share the knowledge with their staffs and colleagues. Here is the How-To to help you not only cope — but thrive — in our constantly changing library environment. 1-55570-553-7. 2005. 8 1/2 x 11. 150 pp. $55.00. Praise for Previous Edition: “...required reading...” Online “...helps the reader view change logically...a valuable resource to the ...librarian who is anticipating any necessary changes...” The Book Report “Managing Change may become a constant companion.” Canadian Library Journal
Visit our Web site for more information on these titles:

Long Range Planning:
A HOW-TO-DO-IT MANUAL FOR PUBLIC LIBRARIES BY SUZANNE W. BREMER

Hennen’s Public Library Planner:
A MANUAL AND INTERACTIVE CD-ROM BY THOMAS HENNEN

1-55570-162-0. 1994. 8 1/2 x 11. 109 pp. $49.95.

Managing Overdues:
A HOW-TO-DO-IT MANUAL FOR LIBRARIANS BY PATSY HANSEL

Tom Hennen, creator of the Hennen American Public Library Ratings (HAPLR), covers all key areas of library development — budgeting, governance and administration, electronic services, collection development, technology, access and facilities, staffing and personnel, and more. A wide range of checklists are provided to help assess the quality of everything from the library director, the integrated system, or even the meeting facilities. Reference tables help evaluate the library’s needs for FTE staffing, collection holdings, hours of operation, material expenditures and more. Even better, the CD-ROM calculates many of these numbers for your particular library! This is an essential resource for charting and navigating your public library’s future. 1-55570-487-5. 2004. 8 1/2 x 11. 419 pp. Book and CD-ROM. $125.00. “This excellent jargon-free planning guide...can be used equally by library staff and trustees unfamiliar with the library world...highly recommended.” Library Journal

1-55570-291-0. 1998. 8 1/2 x 11. 131 pp. $59.95.

Serving the Difficult Customer:
A HOW-TO-DO-IT MANUAL FOR LIBRARY STAFF BY KITTY SMITH

1-55570-161-2. 1994. 8 1/2 x 11. 166 pp. $55.00.

Serving the Disabled:
A HOW-TO-DO-IT MANUAL FOR LIBRARIANS BY KIETH C. WRIGHT AND JUDITH F. DAVIE

1-55570-085-3. 1991. 8 1/2 x 11. 161 pp. $55.00.

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How-To-Do-It Manuals

Protecting Library Staff, Users, Collections, and Facilities:
A HOW-TO-DO-IT MANUAL FOR LIBRARIANS BY PAMELA CRAVEY

Disaster Planning:
A HOW-TO-DO-IT MANUAL FOR LIBRARIANS WITH PLANNING TEMPLATES ON CD-ROM BY DEBORAH HALSTEAD,RICHARD JASPER, AND FELICIA LITTLE

NEW

Managing Libraries

Achieving Diversity:
A HOW-TO-DO-IT MANUAL FOR LIBRARIANS EDITED BY BARBARA I. DEWEY AND LORETTA PARHAM

NEW

Barbara Dewey and Loretta Parham join 50 other librarians, including Tracie Hall, Emma Bradford Perry, and Hannelore B. Rader, to explore one of the major issues facing the profession — diversity. This innovative guide explores how librarians can ensure that their services, staff, and collections truly reflect our multicultural society. Chapters cover strategic planning; recruiting and retaining minorities; reaching out to new users; marketing to underrepresented populations; building collections for marginalized groups; overcoming the digital divide; assessment; and other important topics. The contributors provide numerous forms and documents including library diversity plans; residency andintern job descriptions; recruitment materials; programming plans and documents; and web resources. With guidance drawn from real experience in public and academic libraries, this unique guide will help to make diversity a reality in libraries. 1-55570-554-5. 2006. 6 x 9. 275 pp. $65.00.

Myriad security issues—including theft, vandalism and violence— face today’s libraries. This pragmatic, step-by-step guide is designed to help ensure the safety of your staff, patrons, general and special collections, electronic files, and systems. Cravey provides a common sense, readable look at the complexities of modern library security, including the legal and personnel issues involved in everyday situations. You’ll learn how to conduct a security audit, the causes of library vulnerabilities and realistic solutions for security of the general collection, users, employees, electronic files and systems, special collections, and special events. Various types of systems, costs, and approaches for libraries of different sizes, need, and budgets are outlined. Essential for creating a safe and secure library environment for people and collections. 1-55570-392-5. 2001. 8 1/2 x 11. 175 pp. $55.00. “An exceptional introduction to the topic.” Reference
and User Services Quarterly

“The text is probably the most comprehensive, detailed and up to date available and is recommended as a valuable professional tool for all librarians.” The Bottom Line “This easy-to-read and practical guide is a valuable addition to the How-To-Do-It Manuals for Librarians series.” American Reference Books Annual

Written by experienced librarians who know because they’ve recovered from disasters. Ever thought about dealing with damage caused by an avalanche, hurricane, tornado, computer hacker, earthquake, explosion, fire, flood, terrorist attack, and other events too awesome to contemplate? The worst disaster of all is being unprepared. Disaster Planning shows you how to develop a clear, logical and revisable plan before an emergency strikes. The authors take you step-by-step through the basics: creating a working disaster team, identifying the proper relief/recovery agencies for your library, and examining the vital and sometimes ominous issues of cutting-edge library security — everything from hacker attacks on OPACs and library Web sites to terrorist activities. The companion CD-ROM is full of tools you can use, including: sample disaster plans, a downloadable and customizable template for creating your own disaster plan, links to disaster planning Web sites, a comprehensive directory of electronic resources and planning aids, and a disaster planning database with links to national agencies. No library, museum or archive — small or large — should be without this preparedness guide. 1-55570-486-7. 2005. 8 1/2 x 11. 225 pp. Book and CD-ROM. $85.00.

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Libraries Designed for Users:
A 21ST CENTURY GUIDE BY NOLAN LUSHINGTON

35 pages of plans, photos, and drawings

The Librarian’s Facility Management Handbook
BY CARMINE J. TROTTA AND MARCIA TROTTA

The handbook was written by a library director and a professional facilities manager to provide the practical advice, techniques, and solutions library managers need to ensure that their facilities can function for their intended purposes. Chapters cover planning and evaluating, security and safety, lighting, climate control, parking, access, costs and finances, preventive maintenance and repairs, record-keeping, contracts, bidding, specifications, and much more. An extensive glossary of terms provides the language needed to communicate with facilities staff and contractors. Every library manger will want to use this unique handbook to ensure that their library environment seamlessly supports its mission. 1-55570-400-X. 2001. 8 1/2 x 11. 219 pp. $75.00. “Librarians in small and medium-sized facilities will welcome this book...highly recommended.” Library Journal “A good starting place for all librarians who are dealing with their library’s physical plant and supervising the personnel involved in keeping the facilities in good repair and up-to-date.” Colorado Libraries

Libraries Designed for Users clearly and comprehensively examines actual plans, sketches, budgets, proposals, forms, and blueprints for renovations and new facilities. Detailed recommendations for floor layout, furnishings, equipment, square footage, parking lots, lighting, and specifications for dozens of other programs and services are included. Throughout you will find advice about working with architectural teams; specific examples of new ways to display, store, and provide access to library resources; tools for assessing the continuing evolution of library staff work areas, and the best ways to evaluate your postoccupancy success. Includes a directory of resources for the latest equipment and supplies. Any librarian considering new or redesigned facilities to meet their users need will want to consult this new 21st century guide. 1-55570-419-0. 2002. 8 1/2 x 11. 247 pp. $110.00. “Practical, comprehensive guide...Should be useful whether planning for the new or remodeled library.” Booklist “Logical, the writing style is readable, and the illustrations are clear and understandable...a pleasure to hold and read.” Reference and User Services Quarterly

6

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Grants for Libraries:
A HOW-TO-DO-IT MANUAL AND CD-ROM FOR LIBRARIANS BY STEPHANIE RAWLINS GERDING AND PAMELA H. MACKELLAR

Raising Funds with Friends Groups:
A HOW-TO-DO-IT MANUAL FOR LIBRARIANS BY MARK Y. HERRING

How-To-Do-It Manuals

NEW

As libraries cope with budget cuts and shortages, many institutions are turning to grants as means for funding new initiatives and sustaining services. This practical how-to — authored by two experts with indepth knowledge and practical experience — outlines the grant-writing process and provides a proven stepby-step strategy for getting your grant. Gerding and MacKellar show you how technology fits into grantwriting — both as a tool for researching and authoring grants and as the subject of the proposals themselves. Chapters cover preliminary planning; defining the project; forming the writing team; choosing the best type of funder (government, foundation, corporate, and local organizations) to approach; and more. Core coverage focuses on writing and submitting the proposal including thorough explanation and examples of the title sheet, cover letter, table of contents, overview, description, needs, methodology, timeline, budget, evaluation, and more. Additional sections explain how applicants should follow-up on their submission and what to do when your funding is approved. The CD-ROM includes a sample grant template that you can individualize and reproduce for your own grants, as well as model long range plans that can be modified and included in proposals. More than 15 successful grant applications (from a variety of institutions and for various funding purposes) are also on this invaluable CD for you to model, adapt, or incorporate into your own winning proposals. 1-55570-535-9. 2005. 8 1/2 x 11. 225 pp. Book and CD-ROM. $99.95.

Are friends groups really a viable way to raise significant funds? Yes, says Mark Herring, who offers step-by-step advice on how to form or restructure friends groups in academic and public libraries. He covers establishing and organizing a steering committee, marketing, communicating with your membership one-on-one and via newsletters, advocacy and support, event programming, publicity, affordable feasibility studies, perpetual programs, and more. A special section shows how to use the Friends Group’s Web site to raise funds. This essential guide will help you revitalize existing relationships and create new opportunities. 1-55570-484-0. 2004. 8 1/2 x 11. 167 pp. $55.00. “Herring’s book can be used by all libraries...Recommended...” Library Journal “If you’re just starting up or just taking over a Friends group, and you need some solid, basic information, check out this book.” Marketing Library Services “This is not simply a how-to-organize-a-friends-group guide but a resource on techniques to obtain the extra funds your library needs.....It should find a wide audience and satisfied readership.” Booklist “An excellent addition to the library literature and is highly recommended for all types of libraries.” Library
Times International

Budgeting and Fundraising
Later chapters cover special spending challenges, such as new buildings, maintenance, proposals and bids, outsourcing, and more. Careful attention is given to how libraries make and save money—now more important than ever—with coverage of library income, protecting property, alternative library funding, fundraising, grants, and bonds and referenda. The authors describe selected software libraries can use to set and track budgets and point readers to helpful Web sites for further information. Appendices include a sample accounting manual, annual report form, request for proposal, lease agreement, and security guidelines. This impressive new manual contains proven strategies, detailed examples, worksheets, handouts, forms, and tips that will help any librarian become a better financial manager. 1-55570-519-7. 2005. 8 1/2 x 11. 259 pp. $59.95.

Managing Budgets and Finances:
A HOW-TO-DO-IT MANUAL FOR LIBRARIANS AND INFORMATION PROFESSIONALS

Visit our Web site for more information on these titles:

NEW

BY ARLITA W. HALLAM AND TERESA R. DALSTON

Raising Money for Academic and Research Libraries:
A HOW-TO-DO-IT MANUAL FOR LIBRARIANS EDITED BY BARBARA I. DEWEY

Today’s tight financial times make budgeting and sound money management more important than ever. The first six chapters of this essential how-to use a step-by-step approach to thoroughly explain and illustrate the nuts and bolts, including types of budgets and how to create and revise them; ways of tracking spending and fund allocation; and timelines for financial planning, such as capital spending.

1-55570-082-9. 1991. 8 1/2 x 11. 138 pp. $55.00.

Winning Library Referenda Campaigns:
A HOW-TO-DO-IT MANUAL BY RICHARD B. HALL

1-55570-224-4. 1995. 8 1/2 x 11. 248 pp. $59.95

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Fundraising for Libraries:
25 PROVEN WAYS TO GET MORE MONEY FOR YOUR LIBRARY BY JAMES SWAN

Anyone who wants to raise extra money for a library must have this book! This inspiring guide brings the great principles of fundraising into focus and clearly illustrates 25 proven techniques you can put to work for your library today. Matching donors with funding opportunities, conducting auctions, soliciting donations on the Internet, lobbying legislatures, managing direct-mail campaigns, raising money through taxes, applying for grants, soliciting memorial gifts, and dozens of other methods become true possibilities in Jim Swan’s enjoyable presentation. Learn about the psychology of sales, the keys to active and passive fundraising, and the ways to determine which moneymaking process best fits your current need. Do your library and community a favor — the funds are out there for you to be making a difference today. 1-55570-433-6. 2002. 6 x 9. 411 pp. $75.00. “Highly recommended for all libraries.” Library Journal “This resource can be described in one word — indispensable.” Booklist “An outstanding resource. This is one of those books that will be used, reused, marked up, and become dog-eared and worn out. Get a new copy so it will last longer!” Reference & User Services Quarterly “Well worth the price. Librarians working in various types of libraries who are planning fundraising projects, ranging from very small to very large, will benefit from this work.” American Reference Books Annual

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How-To-Do-It Manuals

Building and Cataloging Collections
Cataloging and Organizing Digital Resources:
A HOW-TO-DO-IT MANUAL FOR LIBRARIANS BY ANNE M. MITCHELL AND BRIAN E. SURRATT

access control, hardware and software selection, and more. The authors even provide step-by-step guidance for analyzing, recording, and organizing the bibliographic data of online content and best practices for cataloging electronic monographs, serials, integrated resources, and digitized collections. Their practical guidance includes fully worked out coding for MARC21 records for a variety of formats. Chapters explore alternative means of compiling and promoting collections through Web lists, information links, and federated searches. This useful guide is an essential addition for any library looking to satisfy the needs of users in the 21st century. 1-55570-521-9. 2005. 8 1/2 x 11. 219 pp. $75.00.

databases)—it is crucial to provide effective access to them through cataloging. Each chapter discusses one resource type and focuses on the different formats in which it is available. Chapters provide examples, illustrations, and rule interpretations from AACR2R. Includes visual materials, sound recordings, computer files, multimedia materials, microforms, and a wide variety of Internet resources. 1-55570-435-2. 2002. 8 1/2 x 11. 379 pp. $59.95. “Current...her focus on common formats makes this more user-friendly for the average cataloger.” Library
Journal

NEW

Cataloging Nonprint and Internet Resources:
A HOW-TO-DO-IT MANUAL FOR LIBRARIANS BY MARY BETH WEBER

Organizing, managing, and making accessible a wide variety of resources is critical to the library mission. But as the nature of information changes, libraries must modify their functions and processes. This timely manual shows how to best integrate online resources into traditional workflows — collection development, acquisition, description, organization, and administration — and includes a special section on managing local digital libraries. Coverage tackles problematic areas such as copyright considerations, Dublin Core metadata creation, user interface design,

“Here is a book that will take catalogers, beginners as well as experienced, step-by-step through the cataloging of nonprint materials, including Internet resources....This reviewer would like to recommend this book, not only to librarians and paraprofessionals, but also graduate students in the MLS/MIS program.”
Technical Services Quarterly

This how-to covers cataloging nonbook materials more exhaustively than any recent book. Librarians seeking to add Internet resources to their online catalogs will find it especially valuable because its both comprehensive and practical (augmented by a wide range of examples). With the avalanche of brand new resources suddenly pouring into libraries — DVDs, networked electronic resources, Web sites and home pages, databases (including aggregator

“Neal-Schuman has a winner with its ‘How-To-Do-It Manuals for Librarians,’ and they just seem to get better and better....Longer and more complete than any I have seen to date.” Technicalities

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Essential Classification
BY VANDA BROUGHTON

Essential Dewey
BY J H BOWMAN

NEW

Essential Cataloguing
BY J. H. BOWMAN

Mystified by main entry? Confused by corporate bodies? Can’t tell a description from an access point? Then this is the book for you. Bowman covers descriptive cataloging and has designed this book as a simple companion to AACR2. He concentrates on the basics with a clear and informal approach. This book shows you that most items can be dealt with by using comparatively few of the rules, and that many of the more abstruse ones can be ignored until you need them. It is fully crossreferenced to AACR2 and takes account of latest AACR2 revisions (2002), and concentrates on the materials libraries are most likely to catalog. Essential for library school students, beginning catalogers — any information professional who finds that they have to catalog and have forgotten how. 1-85604-456-4. 2002. 7 1/2 x 9 1/2. 216 pp. $55.00. “Bowman succeeds in leading us through the complexities of AACR2 in a very accessible and readable manner. This text will certainly meet the needs of beginner and novice cataloguers.”
Managing Information

This book introduces novice catalogers to the practice of subject cataloging. Dealing with the fundamental questions of the purpose of classification and the needs and expectations of end users, the reader is introduced to the ways document content can be assessed and expressed for translation into the language of specific indexing and classification systems. The characteristics of the major schemes of classification and their suitability for different needs are discussed. The emphasis of all chapters is on the practical application of classification schemes, with coverage on: needs, purpose, and rightness of classification, document analysis and description, controlled indexing languages, concept and word based retrieval, structure and varieties of classification, management considerations, and more. This book is essential for all library school students and practicing librarians. 1-55570-507-3. 2004. 6 x 9. 324 pp. $55.00. “If you are in the market for a classification and cataloging textbook, take a look at this one...Recommended for cataloging faculty, library school students, and cataloging support staff.” Library Journal

The Dewey Decimal Classification is used in more libraries that any other system. Now, John Bowman, author of the popular Essential Cataloguing, helps novice and out-of-practice classifiers learn how to use the DDC to organize resources. After a thorough introduction to the structure and content of the system, readers work through examples based on real titles, with fully worked out answers and clear explanations. Chapters cover how to classify simple subjects, number building, preference order, exceptions, special subjects, coping with difficult or hard-toclassify items, WebDewey, and more. Written in an engaging and direct style, this practical guide is a perfect companion to Essential Cataloguing. An ideal text that builds practical skills, this is musthave for cataloging classes and catalogers in any library using Dewey classification. 1-55570-544-8. 2005. 6 x 9. 192 pp. $55.00.

“An easy-to-understand and well-illustrated guide to help library and information students and professional librarians...” Library Journal

8

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Buying Books: A HOW-TO-DO-IT MANUAL FOR LIBRARIANS, 2ND EDITION BY AUDREY EAGLEN
Buying Books is recognized as the librarian’s ultimate guide to book buying. Sections include an overview of the book publishing industry from colonial times to the present, different types of book publishers, how a book is created (from contract signing to bound book), how books are distributed, how to negotiate prices and returns policies, avenues for book purchasing, how to set up and monitor orders, and a look at the future of book acquisitions for libraries. Every librarian involved in buying books will want to keep this up-to-date guide close by. 1-55570-371-2. 2000. 8 1/2 x 11. 181pp. $55.00. “I actually enjoyed reading this book...a witty, urbane, concise, and technically accurate overview.” Technical
Services Quarterly

to identify potential vendors and select the best one for your library’s needs, how to negotiate the license agreement and terms of service, and how to avoid disputes—or end them quickly and amicably when they occur. Here you will find practical advice on handling sales calls, returns, issuing RFPs, and much more! Special chapters are devoted to the stickiest problems, including tracking vendor performance, dealing with unsolicited materials, and switching vendors. Incorporating changes brought on by the Internet and electronic practices, this is the first comprehensive examination of vendor relations in more than a decade. 1-55570-480-8. 2004. 8 1/2 x 11. 169 pp. $55.00. “Anderson’s breezy, readable manual is unique in its focus on the acquisitions librarian-vendor connection. Highly recommended for acquisitions and serials librarians.” Library Journal (starred review) “This is an excellent resource whether you’re new at developing vendor-customer relationships or have been at it awhile and still find the process onerous...highly recommended.” Booklist

How-To-Do-It Manuals

Building and Cataloging Collections
practices, this step-by-step manual includes illustrated sections on cleaning, mending, hinge and spine repair, strengthening paperbacks, and more. New sections cover wet and water-damaged books; mold and mildew; repair of book linings and pamphlet bindings; using acid-free materials to repair damaged books; lining paper objects; affordable repair tools and supplies; and much more. This is the practical guidance you need to successfully perform archivally sound repairs — even on a limited budget. 1-55570-408-5. 2001. 8 1/2 x 11. 293 pp. $69.95. “Highly recommended for all book specialists: librarians, book collectors, and dealers.” Public Libraries “An essential tool...should be made available in the public, academic, school, and special libraries of all sizes.” Collection Building “One of the most comprehensive book repair manuals published in many years…covers everything from mending small tears to creating complicated clamshell preservation issues.” Portal
Visit our Web site for more information on these titles:

“A welcome and essential reference resource for librarians working in any kind of library.” Medical
Reference Service Quarterly

“If I had to recommend only one book for acquisitions staff to read, this would be the one.” Public Libraries

Book Repair:

Buying and Contracting for Resources and Services:
A HOW-TO-DO-IT MANUAL FOR LIBRARIANS BY RICK ANDERSON

A HOW-TO-DO-IT MANUAL FOR LIBRARIANS, SECOND EDITION BY KENNETH LAVENDER

Here is practical guidance for librarians and front-line staff on dealing effectively with everyday problems and challenges that arise when working with vendors and publishers, and for preventing many of these common problems in the first place. This invaluable new guide explains the “art” of vendor relations—how

Librarians concerned with preserving their collections must deal not only with the deterioration of older books, but also with poorly made and costly new ones. Lavender’s highly acclaimed guide has been completely revised and expanded to offer up-to-date help for libraries of all sizes. Covering both basic book repair techniques and sound conservation

Buying Serials: MORE LEARNING TOOLS

Managing Acquisitions in Library and Information Services
REVISED EDITION BY LIZ CHAPMAN

A HOW-TO-DO-IT MANUAL FOR LIBRARIANS BY N. BERNARD BASCH AND JUDY MCQUEEN

Metadata for Information Management and Retrieval
BY DAVID HAYNES

1-55570-058-6. 1990. 8 1/2 x 11. 190 pp. $55.00.

What is metadata and what do I need to know about it? These are two key questions for the information professional operating in the digital age as more and more information resources are available in electronic format. This is a thought-provoking introduction to metadata written by one of its leading advocates. It assesses the current theory and practice of metadata and examines key developments— including global initiatives and multilingual issues— in terms of both policy and technology. Subjects discussed include: definitions and concepts; retrieval environments like Web, library catalog, documents and records; management; e-learning; interoperability; information security; authority control; authentication and legal admissibility of evidence; records management and document lifecycle; preservation issues; document and records management; content management systems for the Internet; and more. Publishers, policy makers, and practitioners in other curatorial traditions such as museum work or archiving will also find much of relevance. 1-85604-489-0. 2004. 6 x 9. 240 pp. $95.00.

Here is a major update to a classic acquisitions textbook. Packed with checklists and real-life examples, this book provides authoritative guidance on procedures and practice in acquisitions. It approaches the acquisitions process logically through various stages from requests through to the checking, ordering, and receipt of library materials. This new third edition takes full account of both online ordering, the purchasing of electronic materials, automation of acquisitions, change in the supply chain, and consortia purchasing. It also covers acquiring non-book materials, including electronic formats, government information, music, and audiovisual materials. 1-85604-496-3. 2004. 6 x 9. 160 pp. $79.95. Praise for the Second Edition: “An exemplary manual which is as impressive in its clarity, both of language and layout, as it is in its breadth and depth of knowledge.” Journal of
Librarianship and Information Science

Developing and Managing Video Collections in Libraries:
A HOW-TO-DO-IT MANUAL BY SALLY MASON-ROBINSON

1-55570-230-9. 1996. 8 1/2 x 11. 133 pp. $55.00.

Managing Acquisitions and Vendor Relations: A HOW-TO-DO-IT MANUAL
BY HEATHER S. MILLER

1-55570-111-6. 1992. 8 1/2 x 11. 193 pp. $55.00.

Descriptive Cataloging for the AACR2R and the Integrated Marc Format:
A HOW-TO-DO-IT WORKBOOK, REVISED EDITION BY LARRY MILLSAP AND TERRY ELLEN FERL

1-55570-284-8. 1997. 8 1/2 x 11. 269 pp. $55.00.

Outsourcing Library Technical Services:
A HOW-TO-DO-IT MANUAL FOR LIBRARIANS BY ARNOLD HIRSHON AND BARBARA WINTERS

1-55570-221-X. 1996. 8 1/2 x 11. 173 pp. $55.00.

Outsourcing Library Technical Services
READY-TO-IMPORT RFP SPECIFICATIONS DISK

1-55570-272-4. 1996. 3 1/2” disk. $25.00. Special Offer: Buy both the book and the disk for $72.00. 1-55570-273-2.

Subject Cataloging:
A HOW-TO-DO-IT WORKBOOK BY TERRY ELLEN FERL AND LARRY MILLSAP

1-55570-099-3. 1991. 8 1/2 x 11. 95 pp. $49.95.

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9

How-To-Do-It Manuals

Building Digital Archives, Descriptions, & Displays:
A HOW-TO-DO-IT MANUAL FOR ARCHIVISTS AND LIBRARIANS BY FREDERICK STIELOW

Preserving Digital Information:
A HOW-TO-DO-IT MANUAL BY GREGORY S. HUNTER

Preserving and Digitizing Resources
Developing and Maintaining Practical Archives:
A HOW-TO-DO-IT MANUAL, SECOND EDITION BY GREGORY S. HUNTER

This new edition has been completely updated and expanded to include crucial new information on digital records, archival encoding descriptions, copyright issues, post-9/11 security concerns, and international perspectives on these issues—content that makes this manual essential for archivists of all backgrounds. Setting up archives, appraisal and accessioning, acquisition strategies and policies, arrangement description, reference and access, preservation, and electronic records are just some of the topics covered. 1-55570-467-0. 2003. 8 1/2 x 11. 457 pp. $65.00. “A ‘must-read’ for anyone...building or maintaining an archive.” Library Bookwatch “Excellent.” Library Journal “Comprehensive...not only a rich and ready reference tool but also a practical resource for solving problems ....Highly recommended. A ‘must’ for every archivist or aspirant to the profession.” Catholic Library World Winner of the Society of American Archivists’(SAA) 2004 Waldo Gifford Leland Award

Noted archivist and library educator Frederick Stielow provides a comprehensive guide to efficiently adding content to the Web—and to creating Web-based descriptions and finding aids that will draw surfers to the library’s, museum’s, or other repository’s Web site that houses them. All major digital approaches and languages—SGML, XML, and EAD (Encoded Archival Description)—as well as established descriptive standards such as the Dublin Core and Open URL are covered. Options for capturing images, sounds, and video resources and automated techniques for converting optical characters are explained step-bystep. Stielow provides much more than just technical guidance: he also discusses how to integrate digital archives (and their associated records) with turnkey library automation systems and provides a thorough discussion of policies regarding what to digitize and post. Here is the ideal primer for project management and the perfect general guide for managing digital archives. 1-55570-463-8. 2003. 8 1/2 x 11. 225 pp. $75.00. “Step-by-step explanations for capturing images, sounds, and video resources and using automated techniques for converting optical characters.”
Booknews

Here are the “best practices” recommended by professional associations and experts in preserving information in electronic formats. Topics include the nature of digital information, media fragility, technical obsolescence, system integrity, and “the digital record.” Written by one of the nation’s most respected preservation professionals, this manual provides a seven-step approach to implementing a system for preserving digital records. You’ll find practical and specific guidance on: storage considerations, file formats, preserving e-mail messages and Web pages, and digital imaging. Use this unique manual to ensure that today’s digital collections will be preserved and useable for future generations. 1-55570-353-4. 2000. 8 1/2 x 11. 185 pp. $65.00. “A well-presented, easy-to read volume....Highly recommended.” Online Information Review “Extensively researched, clearly written, and practical.” Journal of Academic Librarianship “A book worth consulting...on a vital issue that will not go away.” Library Journal “Whatever your background and whatever you need, Dr. Hunter’s book should be in your library.” Technical
Services Quarterly

Winner of the Society of American Archivists’(SAA) 2001 Preservation Publications Award...described as a “thorough and systematic review of the issues, best practices, and challenges associated with the preservation of digital objects.”

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Digital Imaging:
A PRACTICAL HANDBOOK BY STUART D. LEE

Archives and Archivists in the Information Age NEW
BY RICHARD J. COX

In today’s information world, the importance and need for archival collections and professionals to care for them cannot be understated. Noted professor and author Richard J. Cox provides an insightful guide to the new roles, responsibilities, and considerations for archival management. Cox examines the role of archival collections in public scholarship, distance learning, and the digital era. He explores the need for modern organizations that collect historical materials. Chapters guide readers through the creation of job descriptions and the hiring of archivists and consultants. Cox delineates the role of the archivist in the knowledge age; the profession’s changing credentials and specialties; and the growing base of knowledge found in the field’s scholarly works. Informative and timely, this guide contains vital new information for archivists, records managers, students, and all information workers who are interested in understanding the important roles archivists play in modern institutions and the information profession. 1-55570-530-8. 2005. 6 x 9. 333 pp. $75.00.

This practical and comprehensive handbook takes you step by step through the digitization process. Along the way, you’ll learn about the specifics of digitization technology and decision-making factors facing libraries of every size and type. Topics include: assessing collections; digitization techniques; metadata; archiving and preservation; image, text and project management. You’ll also find a bibliography and suggestions for further reading along with a wealth of flowcharts, checklists, and matrices designed to promote informed decisions that are time and cost effective. A must for anyone about to embark on a digitization project! 1-55570-405-0. 2001. 6 x 9. 192 pp. $55.00. “Solid...joins the real-life project with conceptual modeling...” College and
Research Libraries

“Highly recommended as an introduction to digital imaging or as a starter text for beginners embarking on digitization projects.” LRTS “Lee’s handbook is well written and direct ...a good book to use for reference, to prepare for a project, or to hand to students or assistants for background in what they will be doing.” Portal: Libraries and the Academy “Excellent...a useful, understandable, step-by-step primer...essential reading for all librarians.” Library Journal

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Using PDAs in Libraries:
A HOW-TO-DO-IT MANUAL BY COLLEEN CUDDY

Wireless Networking: NEW
A HOW-TO-DO-IT MANUAL FOR LIBRARIANS BY MARYELLEN MOTT ALLEN

NEW

How-To-Do-It Manuals

Personal Digital Assistants (PDAs) — portable, multifunctional, and able to connect with computers and networks — are both a fast-selling consumer device and a hot technology for libraries. This timely guide helps librarians and information professionals understand how these devices fit into day-to-day operations and how libraries can become more accommodating to PDA-using patrons. Cuddy provides an overview of PDAs, including their history, a comparison of different makes and models, and a look ahead at their future growth. She explores the wireless benefits, storage options, and valuable peripherals (cameras, barcode readers, cardswipes, printers) for PDAs. Software applications — Microsoft Word, document readers, Web browsing, and more — are examined and discussed. The use of PDAs in collection development and provision of materials — e-journals, e-books, databases — is outlined. Special sections cover the applicability of this technology to special projects including delivering content to users, developing applications, lending policies (both for PDAs and PDA-readable content), mobilizing staff, marketing and promoting services, developing instruction, privacy and security, and more. Practical and easy-to-understand, this manual demystifies PDAs and prepares professionals to harness their portable power. 1-55570-543-X. 2005. 8 1/2 x 11. 175 pp. $65.00.

Wireless networking is the wave of the future, and many of us—even if we are technologically inexperienced—now find ourselves having to implement or expand these networks. This manual is designed especially for librarians. Here you will find practical advice on why libraries should go wireless, as well as essential background information about what you need to know. The authors offer useful information on network topologies, protocols, and transfer rates, equipment options and costs, and the advantages/disadvantages of each, planning and implementation, and other technical concerns. Common library issues such as compatibility with campus-wide initiatives, tying in with Ethernets; interfacing with PDAs and other handheld devices, and printing are also addressed. Included with this manual are a wide variety of planning tools such as implementation worksheets, cost control charts, and timelines. This important guide is a vital tool for any 21st Century library. 1-55570-478-6. 2006. 8 1/2 x 11. 125 pp. $65.00.

Using New Technologies and Software
Managing Public Access Computers:
A HOW-TO-DO-IT MANUAL FOR LIBRARIANS BY DONALD A. BARCLAY

Planning for Integrated Systems and Technologies:
A HOW-TO-DO-IT MANUAL FOR LIBRARIANS BY JOHN M. COHN, ANN L. KELSEY, AND KEITH MICHAEL FIELS

Whether you are a front-line or upper-level manager, you’ll find helpful, down-to-earth advice here. Topics include facilities planning and management, hardware and software,CD-ROM and DVD, printing, system security, working with systems people, staff training, and public services. Tip sheets and “Focus On” sections deal with commonplace problems, such as how to prevent patrons from stealing track balls in computer mouses and the most cost-efficient way to buy printer toner. Includes a wealth of forms and checklists, a FAQ sheet on pay-to-print policies, and technology training checklists for new library staff. 1-55570-361-5. 2000. 8 1/2 x 11. 240 pp. $59.95. “Recommended to public and academic library staff for its well-paced, practical approach.” Library Journal “Recommended for libraries large and small.” The
Bottom Line

Find out what you should and need to know in this practical guide to planning for today’s new technological environment — everything from assessing infrastructure to migrating to new systems. This comprehensive guide is intended for medium and small libraries of all types. Whether installing a system in your school for the first time or replacing one, you’ll find invaluable information and techniques for assessing, acquiring, using, and maintaining an automated system. 1-55570-421-2. 2001. 8 1/2 x 11. 205 pp. $59.95. “A must-have item for any libraries that are involved in the automation process.” American Reference Books
Annual

“A remarkably cost-effective and dynamic knowledge database that is constantly updated through the Webbased references.” Library Hi-Tech

“An excellent source for libraries seeking to institute a first-time integrated library system or to upgrade current technologies...a comprehensive guide that provides step-by-step detail.” Portal

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E-metrics for Library and NEW Information Professionals:
HOW TO USE DATA FOR MANAGING AND EVALUATING ELECTRONIC RESOURCE COLLECTIONS BY ANDREW WHITE AND ERIC DJIVA KAMAL

Is your library getting every dollar’s-worth out of that thousand-dollar database? Should you re-subscribe to that pricey e-journal? Are your indexes serving your users? Collection development and acquisitions librarians are facing new tough questions. Unfortunately—until now—these were tough and, for many, unanswerable questions. White and Kamal show how to utilize e-metrics to measure library

performance and value in the digital age. Learn how to effectively use the electronic data captured from various network activities to manage library collections, budgets, and services. Using e-metric, the authors identify expensive and underused digital resources, visualize virtual patron behavior patterns, and construct new collection development strategies. Real-world examples demonstrate how to develop a locally-established library e-metric system and apply it with vendor usage statistics to critical collection management and financial decisions. Practical tips and detailed analysis illustrate the important application of e-metrics to help you better serve your users and run an effective library. 1-55570-514-6. 2005. 6 x 9. 250 pp. $75.00.

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How-To-Do-It Manuals

Using Microsoft Outlook:
A HOW-TO-DO-IT MANUAL AND CD-ROM TUTORIAL BY MICHAEL SAUERS

Using Microsoft Access XP:
A HOW-TO-DO-IT MANUAL FOR LIBRARIANS BY E. SONNY BUTLER AND TIMOTHY R. NAPIER

Using New Technologies and Software
Teaching Technology:
A HOW-TO-DO-IT MANUAL FOR LIBRARIANS BY D. SCOTT BRANDT

How can librarians best teach the use of the Internet and the Web to users? Brandt’s practical guide takes trainers step-by-step through various approaches to designing an overall program and developing individual courses. Here you will learn how to: gather and analyze information on user needs; articulate the vision and mission of your training; create an administrative workflow; construct individual courses; measure effectiveness; and make revisions along the way. A special section highlights successful approaches to teaching technology to users of all ages and backgrounds. Whether the elements of your training program are already in place — or you are starting from scratch — these tested methods, practical templates, useful examples, and solid advice from an experienced trainer are invaluable. 1-55570-426-3. 2002. 8 1/2 x 11. 215 pp. $59.95. “Extremely detailed and presumes no prior knowledge on the part of the user... helpful in preparing for grant applications.” Booklist “By following the steps in this book, librarians will be able to design and create effective technology training workshops and classes.” ARBA “Excellent advice...There is much here to be learned.” Public Libraries “For anyone considering a training program, to anyone with an established program in place, this book will provide thorough methodology and helpful examples.” Technology Electronic Reviews

Learn how to manage e-mail, appointments, and tasks using Microsoft Outlook. This easy-to-read manual and CD-ROM provide straightforward, handson lessons to familiarize you with both basic and advanced features. Learn how to: create and receive e-mail messages, how to use signatures, sort, and “file”; schedule, create, sort, and categorize your contacts; make “to do” lists, create categories, and other advanced features; create, edit, and view documents in progress; find “lost” items, customize your preferences, and much more. This indispensable guide to a software package that’s probably already installed on your computer will help you and other staff members communicate better, save time, and lower the frustration associated with the everincreasing number of e-mail messages. 1-55570-420-4. 2001. 8 1/2 x 11. 179 pp. Book and CD-ROM. $65.00. “Full of useful tips.” Technology Electronic Reviews

Butler and Napier’s easy-to-follow guide walks librarians through every facet of the newest version of Microsoft Access, from starting the Windows program through putting Access-created files on a Web page. Written especially for librarians, the guide explains how to create and manage various types of library resources and activities using Access. You’ll learn how to: design and use tables; update records; sort and filter data; query; create and use switchboard and other forms, as well as macros, secure and share databases. Whether you are a new or previous Access user, this guide will help put the full range of Access features to work for your library. 155570-442-5. 2002. 8 1/2 x 11. 289 pp. $65.00. “Librarians who need clear instructions without superfluous discussions will be very happy with this.”
Catholic Library World

“Walks the database neophyte through every step.”
Journal of Academic Librarianship

Internet Outsourcing Using An Application Service Provider:
A HOW-TO-DO-IT MANUAL FOR LIBRARIANS BY JOSEPH R. MATTHEWS

“Timely...a great introduction.” Technical Services
Quarterly
Visit our Web site for more information on these titles:

Written by one of America’s leading automation gurus, this timely, comprehensive manual discusses how libraries of all sizes and types can benefit from an Application Service Provider (ASP). Using high-speed Internet networks, these systems allow libraries to outsource basic and advanced technology functions like public Internet access, online catalog functions, automated circulation, as well as core business functions like payroll and accounts payable. ASPs can significantly reduce both the time, expense and hassle associated with maintaining an information technology infrastructure. 1-55570-422-0. 2002. 8 1/2 x 11. 127 pp. $65.00. “Clear and concise...summarizes some complicated technology issues very well...provides a rewarding discussion of ASPs.” Journal of Academic Librarianship “A practical guide and workbook.” Public Libraries

Buying and Maintaining Personal Computers:
A HOW-TO-DO-IT MANUAL FOR LIBRARIANS WITH COMPANION WEB SITE BY NORMAN HOWDEN

1-55570-376-3. 2000. 8 1/2 x 11. 130 pp. $55.00.

Making the Most of New Technology:
A HOW-TO-DO-IT MANUAL FOR LIBRARIANS BY KATHLEEN R. T. IMHOFF

1-55570-232-5. 1996. 8 1/2 x 11. 129 pp. $45.00.

Using Microsoft PowerPoint:
A HOW-TO-DO-IT MANUAL FOR LIBRARIANS BY GREGORY A. CRAWFORD, HUIJIE J. CHEN, LISA R. STIMATZ, AND GARY W. WHITE

1-55570-341-0. 1998. 8 1/2 x 11. 221 pp. $65.00.

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Neal-Schuman Library Technology Companion:
A BASIC GUIDE FOR LIBRARY STAFF BY JOHN J. BURKE

Writing and Updating Technology Plans:
A GUIDEBOOK WITH SAMPLE PLANS ON CD-ROM BY JOHN M. COHN, ANN L. KELSEY, AND KEITH MICHAEL FIELS

Here, in one volume, is everything librarians need to know to create, use, update, and evaluate a detailed technology plan that meets the requirements for the federal e-rate program. You’ll even learn how to use your plan as leverage for grant and budget applications. The accompanying CD-ROM contains 50 technology plans developed in public, school, academic, and special libraries. Cut-and-paste appropriate selections to create and enhance your own technology plan. 1-55570-365-8. 2000. 8 1/2 x 11. 101 pp. Book and CD-ROM. $99.95. “This handbook is a blessing.” Library Journal “Everything librarians need to know.” Reference & Research Book News

This basic primer explains each type of technology and its practicalities in the library environment. Topics covered include planning and evaluation, purchase, troubleshooting, equipment, systems and networks, the Internet, electronic library resources, storage, formats, adaptive and assistive technology, security, and facilities. Designed for all levels of library staff, this is both a handy reference and an ideal text for technology workshops and classes. 1-55570-398-4. 2001. 6 x 9. 231 pp. $55.00. “A basic primer...clear and simple.” Journal of Academic Librarianship “Excellent...I do see it on the desk of every professional, paraprofessional, and library clerk.” Reference & User Services Quarterly

12

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Building Better Web Sites:
A HOW-TO-DO-IT MANUAL FOR LIBRARIANS BY YUWU SONG

A practical introduction to Web design in a library setting, this book begins with a non-technical overview of the various functions library Web sites can serve, and then presents a process for planning, designing, and developing them. Defining the library’s goal for the site, planning content with the user in mind, producing and promoting the site, and keeping it current are all covered from both managerial and technical perspectives. Separate chapters on purely technical content provide reliable documentation, recommend appropriate software tools, and provide references for more complete information. These chapters cover: HTML Basics, Beyond HTML, Web Graphics, Multimedia, Interactivity, and Other Web Formats and Technologies. Sites with key information

and/or programs to download are listed and a CD-ROM complete with sample products, templates, and source codes will make your work far simpler. No other package available is as thorough, hands-on, and specific to library site design as this one. 1-55570-466-2. 2003. 8 1/2 x 11. 259 pp. Book and CD-ROM. $75.00. “A first-rate manual.” Booklist “For both novice and experienced web site creators...an exceptional guide....Staffs at all types of libraries would benefit from having this book on hand. It will be used often and with great benefit.” Journal of
Access Services

How-To-Do-It Manuals

Using New Technologies and Software
“Shows readers how to create useful and attractive Web pages, develop and incorporate interactive features, and utilize multimedia elements and databases...A strength of the manual is its inclusion of a CD-ROM with links to resources.” Journal of
Academic Librarianship

“An excellent guide...Follows the pattern of the other books in the How-To-Do-It Manual for librarians series by breaking down the subject matter...The added bonus of this well-written book is the accompanying CD-ROM.” Public Libraries

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“Librarians interested in staying on the cutting edge of technology, specifically web site design, will welcome this volume.” Library Journal “If you’re designing complex databases or Web presences, you’ll learn about some exciting developments.” Information Today “The book is aimed at anyone with an occupation that makes it reasonable to describe them as an information professionals.” SciTech Book News “An excellent place for the beginner or even the moderately experienced information architect to look for material.” Technical Communication

XHTML and CSS Essentials for Library Web Design
BY MICHAEL SAUERS

Keeping your library Web page up-to-date NEW with the latest in Web technology requires understanding XHTML (eXtensible Hypertext Markup Language) and CSS (Cascading Style Sheets). Sauers has written this how-to specifically for librarians. He thoroughly explains XHTML and CSS using library Web pages as examples. Utilizing these two current standards will make designing and maintaining Web pages easier. For example, XHTML and CSS make laborious tasks like changing the color of every one of your library’s Web pages into a simple thirty-second project. Sauers’ easy-to-follow, conversational tone conveys technological knowledge simply and clearly. Each of the chapter-lessons builds upon the previous ones. Coverage includes Web design standards, XHTML coding, metadata, XHTML and CSS validation, CSS classes and IDs, converting from HTML to XHTML, and advanced tutorials for both XHTML and CSS. Sample codes and tags are placed alongside computer screen images for readers to easily follow along. Sauers, an Internet trainer for the Bibliographical Center for Research, also includes two quick reference guides to XHTML and CSS code. Increase the efficiency, usability, and potential of library Web sites with the help of this readable and practical guide 1-55570-504-9. 2006. 8 1/2 x 11. 400 pp. $75.00.

Managing the Digital Library
BY ROY TENNANT

Author Roy Tennant keeps readers at the forefront of evolving library technologies with this new book, based on his groundbreaking Library Journal columns. He delivers expert guidance on the digital implications of building collections; cataloging and classification; acquisition and digitization of materials; access; public service; organization and staffing; technology and infrastructure; copyright and intellectual property rights; preservation; and much more. Each chapter includes a listing of pertinent Web sites that inspire further reading and analysis. Any librarian or information professional who needs to stay current in this constantly changing field will want this seminal work on their desks. A Library Journal book distributed exclusively by Neal-Schuman Publishers. 1-59429-020-2. 2004. 6 x 9. 280 pp. $49.95.

Information Architecture:
DESIGNING INFORMATION ENVIRONMENTS FOR PURPOSE BY ALAN GILCHRIST AND BARRY MAHON PREFACE BY PETER MORVILLE

XML in Libraries
EDITED BY ROY TENNANT

This timely book, introduced by Peter Morville, widely recognized as a founding father of information architecture, starts from the perception that information systems and sources need to be designed within a framework—an “architecture.” It then describes and analyzes the various components of this building process: the design environment; hardware, networks, and software; knowledge representation (including taxonomies, classifications, and thesauri); interoperability (including standards and markup languages); user interfaces; usability and findability; and prospects for the future. The roles of general management, computing personnel, and information professionals as joint owners of the information architecture are analyzed. Carefully selected synopses of how these techniques actually work underscore the importance of information architecture in the real world. This state-of-the-art guide will appeal to librarians, knowledge managers, and information studies students. 1-55570-493-X. 2004. 6 x 9. 256 pp. $75.00.

Here are actual examples of how libraries are using XML to solve problems, expand services, and improve systems. Areas covered include: integrated library systems; interlibrary loan; cataloging and indexing; building collections and databases; data migration; and systems interoperability. Contributing libraries include Stanford University, Oregon State University, State Library of Tasmania, HALINET (The Halton Ont. Information Network), University of Virginia, California Digital Library, University of Windsor, New York University, Massachusetts Institute of Technology, Simon Fraser University, and University of Saskatchewan Libraries. Find out why a growing number of librarians consider XML essential to their work. 155570-443-3. 2002. 6 x 9. 213 pp. $75.00. “Libraries will benefit from seeing what is possible using XML.” Library Journal “This book has given me the confidence to tackle an XML project within my own library. It can do the same for anyone who reads it!” Reference & User
Services Quarterly

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How-To-Do-It Manuals

Providing Reference Services
Using the Internet as a Reference Tool:
A HOW-TO-DO-IT MANUAL FOR LIBRARIANS WITH COMPANION WEB SITE BY MICHAEL SAUERS

for handling more complex reference questions. Designed as an individualized workshop between two covers, you’ll also find tips for creating your own “Reference Web Page,” and descriptions of sites the author has found useful, including metasites and “online vertical files.” A companion Web site keeps site information up-to-date. If you work at a reference desk in any type of library in any capacity, this book is for you. 1-55570-417-4. 2001. 8 1/2 x 11. 105 pp. $59.95. “This highly practical book is strongly recommended for all libraries.” American Reference Books Annual “Recommended for libraries of all types, this book will also be useful as a text for courses in library schools.”
Reference & User Services Quarterly

accounts from public and academic libraries on what works and what does not in reference interviews. Drawing from these specific examples, this manual clearly illustrates the most effective approaches and troubleshooting techniques for reference interviews with users — from children to researchers. Packed with solid advice, exercises, strategies, and models of human communication (sense making and microtraining), exercises for avoiding common pitfalls, the authors also offer dozens of examples of both successful and problematic reference interviews with constructive critiques and suggestions. 1-55570-432-8. 2002. 8 1/2 x 11. 242 pp. $59.95. “An essential read for all current and future reference librarians.” Booklist “It will get you thinking about the question, the questioner, and what they really wanted to know in the first place!” Legal Information Management “This book is long overdue....an essential working tool for all library and information services.” The Australian
Library Journal

“An excellent guide for both beginners and would-be experts.” Introduction to Reference Work, Vol. 2,
8th Edition by William Katz

Can’t find the answers you’re looking for online? Here is the book that will answer your questions. You’ll learn how to dramatically extend your library’s ability to provide current, complete, and accurate answers to an amazing array of questions. Topics include when to use and how to evaluate both print and Internet sources, strategies for quickly answering ready reference questions using the Internet, when to use an Internet search engine or directory site, strategies for using them effectively, and techniques

Conducting the Reference Interview:
A HOW-TO-DO-IT MANUAL FOR LIBRARIANS BY CATHERINE ROSS, KIRSTI NILSEN, AND PATRICIA DEWDNEY

The reference interview is key to the practice of librarianship. Now, Ross, Nilsen, and Dewdney outline the most effective methods librarians can use to find out exactly what a user needs to know. For fifteen years, the authors have collected and assessed true

“Packed with practical advice for anyone who participates in reference.” Journal of Academic Librarianship “A welcome addition to the professional development collections in academic, public, school, and special libraries, as well as library school instructional and resource collections.” Medical Reference Services Quarterly

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Genealogical Research on the Web
DIANE K. KOVACS

to fit your community and collection. Topics include Health, Genealogy, Taxes, Travel, Art, Computer Science, Women’s Studies, American History Current Events, and more. All are in XHTML (presented in Cascading Style Sheets for easy conversion to any library’s Web site). This will help to make pathfinders a simple and effective part of your library’s services. 1-55570-490-5. 2004. 8 1/2 x 11. 247 pp. Book and CD-ROM. $75.00. “Topics most often asked about in all kinds of libraries are covered.” Reference & Research Book News

Not just another listing of genealogical sites, this dynamic guide — based on the author’s popular workshops — shows how to unearth an amazing array of genealogical gold on the Web. Both amateur and professional researchers have marveled at how useful the Web can be for those with “Kovacs know-how.” The author shares her best tips, techniques, and resources, including URLs and passwords for informative Webbased activities. Web forms for each activity allow you to report your progress and receive further tips. Here’s just some of what researchers will learn: when to travel and when you can research from home; who to involve and how; what resources and techniques to avoid; how to connect with experts and key libraries; the best tools and sites for different stages of research. 1-55570-430-1. 2002. 8 1/2 x 11. 193 pp. $59.95. “Diane Kovacs has done it again! She has produced an excellent resource for librarians as well as genealogists.” Reference & User Services Quarterly “This is one work that serves a variety of users as well as uses and should be of interest wherever genealogists are to be found.” Booklist “A workshop in a book....educational and enjoyable.” ARBA

The Librarian’s Guide to Genealogical Services & Research
BY JAMES SWAN

100 Ready-To-Use Pathfinders for the Web:
A GUIDEBOOK AND CD-ROM BY A. PAULA WILSON

James Swan, a librarian and genealogist with forty years of experience, helps to make any librarian an expert in genealogy. He covers the research process in detail and shows where to find and how to use all the documents involved— censuses, birth, marriage and death certificates, and many often-overlooked personal papers. Methods for improving library service to patrons, including building collections, acquiring and preserving local data, identifying and accessing remote resources, and more are covered in-depth. An entire section is devoted to a step-by-step guide for constructing a family history, which can be used by librarians, archivists, family history workers or interested amateurs. A checklist of key indexes and databases is included to ensure thorough research. Sections on technology link users to the genealogical resources on the Web. The companion CD provides hyperlinks for all the recommended Web sites and 25 printable charts, lists, and forms (including a Checklist for Genealogical Research 1850-1900, a Research Log, and a Federal Census Chronology). This unique approach helps make librarians a first resource for genealogical research. 1-55570-491-3. 2004. 8 1/2 x 11. 225 pp. Book and CD-ROM. $75.00. “Not only an invaluable reference work for librarians who consult with patrons about family history but also for individuals. This newest book is the most comprehensive available....The CD-ROM in the back of the book is worth the price alone.... a must for academic and public libraries....It is one that every library that serves genealogists should be aware of and own, if possible.” Kansas Libraries “A useful tool for anyone wanting to establish, evaluate, or improve genealogical services in their library...could be used as a training manual or an evaluative tool; the material on the CD can save staff and patrons much time. Experienced and novice researchers will find good advice and information in both.” Booklist

While library users, students, and researchers find pathfinders a valuable and time-saving resource, creating them is labor-intensive. Paula Wilson, “Tech Talk” columnist for Public Libraries, has designed this new manual to help you easily and effectively create customized products for your library She not only provides a template and guide for creating, presenting, marketing, linking, and cataloging Web-based pathfinders, she has also collected 100 pathfinders featuring leading articles, indexes, and databases. All 100 are downloadable and ready to be customized

14

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Starting and Operating Live Virtual Reference Services:
A HOW-TO-DO-IT MANUAL FOR LIBRARIANS BY MARC MEOLA AND SAM STORMONT

Collaborative, and Corporate, providing strategies and tips for each. Loaded with graphics, checklists and examples, this how-to manual combines cutting-edge theory with the best examples of practical applications. An essential planning guide for all types of libraries. 1-55570-444-1. 2002. 8 1/2 x 11. 167 pp. $65.00. “This book is highly recommended...” Library Journal
(starred review)

How-To-Do-It Manuals

The minds behind Temple University’s real-time virtual reference desk walk you through six key steps to starting and operating a virtual reference service: preparation and planning; selecting software; deciding on staffing patterns; training reference personnel; marketing your live virtual reference desk; and evaluating effectiveness. The authors identify five service models: Basic, Homegrown, Advanced,

“Invaluable.” Journal of Academic Librarianship “A helpful overview for any librarian or manager thinking about implementing live virtual reference.” Booklist

Providing Reference Services

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The Virtual Reference Librarian’s Handbook
BY ANNE GRODZINS LIPOW FOREWORD BY CLIFFORD LYNCH

The Virtual Reference Experience:
INTEGRATING THEORY INTO PRACTICE EDITED BY R. DAVID LANKES, JOSEPH JANES, LINDA C. SMITH, AND CHRISTINA M. FINNERAN

This groundbreaking volume combines the most current thinking and theory from experts and relates it to realworld virtual reference projects, studies, and findings from libraries across the nation. The editors have arranged the contributions into four distinct parts— Patrons of Digital Reference Services, Digital Reference Librarians, Digital Reference Services and Policies, and The Broader Context of Digital Reference—to highlight the users, staff, services, as well as societal, legal, and political environments within which digital reference services exist. They cover design, operation, and marketing of services; user perceptions; training; personal interaction; policies; best practices and guidelines; user surveillance and privacy; and much more. 1-55570-512-X. 2004. 6 x 9. 289 pp. $75.00. “Recommended for librarians who want to implement or improve digital reference service.” Booklist

Unlock the secrets of virtual reference with this invaluable handbook and CD-ROM. This toolkit will help you rethink reference policies and workflow, learn new communication skills, and successfully market this breakthrough service. You’ll learn how to: handle reference dialogues in the virtual world, revise traditional reference policies and procedures, redesign the library’s organization structure, and customize your virtual reference service. You’ll also find tips for designing a dynamic virtual reference desk, considerations for planning your work space, pre-scripted messages, and other library models that can make your day-to-day work faster and easier. The CD-ROM contains bookmarks to all Web sites mentioned as well as Word files for forms, checklists and exercises that you can customize for your library’s needs. 1-55570-445-X. 2003. 8 1/2 x 11. 199 pp. Book and CD-ROM. $85.00. “Recommended for all libraries.” Library Journal “An absolute essential.” Booklist “Recommended for all libraries.” References and User Services Quarterly

The Medical Library Association Consumer Health Reference Service Handbook
BY DONALD A. BARCLAY AND DEBORAH D. HALSTEAD

Introduction to Reference Work in the Digital Age
BY JOSEPH JANES

For many librarians, the meaning of the word “reference” is changing so rapidly that it is unsettling. With so much questionable information, and so many avenues to it, who will point the public to the information truly worth having? How are the approaches to and principles of reference work changing from past to present and future? How do librarians take hold of the reins? Here from Joe Janes, founder of the Internet Public Library, is a practical and passionate guide. A perfect mix of provocative arguments and useful, hands-on advice, the text addresses questions like: What is the optimal mix of desk/phone/e-mail/chat? What kind of resource for what kind of user? What software for what purpose? What values to hold onto and what habits to break? Loaded with salient considerations, pointers, and encouragement, this book will have the library world talking on a subject we urgently need to address. 1-55570-429-8. 2003. 6 x 9. 213 pp. $59.95. “Both newbies and those who have been on the desk for years will welcome the up-to-date examination of a service that has undergone tremendous change in the last five years.” American Libraries “An inspired and sincere attempt to re-envision modern professional practice and chart the potential future...” Reference and User Services Quarterly “This book is a useful map of the practical and technical concerns that arise as reference moves online.” Public Libraries

Librarians, social workers, teachers, and anyone seeking the best avenues to take for researching all major health issues will find themselves using the handbook and CD-ROM as a master map. Barclay and Halsted list and annotate hundreds of sources for consumer health information and illustrate the principles and practice of consumerhealth librarianship. The CD-ROM includes templates for developing an effective consumer-health Web site and for designing in-house consumer-health information brochures. This practical guide covers standard resources for answering healthrelated questions, discusses the art of the health-reference interview, and touches on such related matters as the legal implications of providing consumer-health information. Without giving short shrift to the many indispensable printed consumer-health information resources, it puts a heavy emphasis on the use—and evaluation—of electronic health-information resources. 1-55570-418-2. 2001. 8 1/2 x 11. 197 pp. Book and CD-ROM. $75.00. “Very practical....Public libraries and other institutions serving the general public will find this clearly written, thoughtfully organized volume a valuable resource indeed.” Booklist “Any librarian—school, public, or academic—assisting users in finding health information will find this book an effective professional tool.” ARBA “Serves as an excellent introduction to consumer health on the web...recommended.” Library Journal “Highly recommended for public libraries and all others that deal with consumer health queries.” Reference & User Services Quarterly “Important and extremely useful...Very highly recommended.” CHOICE Selected as an Outstanding Academic Title of 2002 — CHOICE

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The Medical Library Association Encyclopedic Guide to Searching and Finding Health Information on the Web
Starred reviews in Booklist, Choice, and Library Journal hail the most complete and authoritative guide to medical information on the Internet ever compiled

Health is one of the most frequently searched topics in libraries. Instead of starting a health information search with a blank computer screen or simply accessing ordinary data available most anywhere on the Web, start your users off with help from the prestigious Medical Library Association. Each entry shows how an experienced medical information expert would approach the question. You can begin a truly valuable search knowing: • Special searching issues • What to ask • Where to start • Supplementary search strategies • Topic profile • Recommended search terms and important sites • Hotline phone numbers • FAQs • Publications on the Internet • Professional organizations • Patient support organizations and discussion groups • Best “One-Stop-Shops” Finally, there’s one ready-reference source written by librarians that covers every important aspect of the question you or your users want to answer. Volume 1: Search Strategies/Quick Reference Guide 283 pages. Volume 2: Diseases and Disorders/Mental Health and Mental Disorders 329 pages. Volume 3: Health and Wellness/Life Stages and Reproduction/Cumulative Index 210 pages. “An outstanding resource…. The Medical Library Association Encyclopedic Guide to Searching and Finding Health Information on the Web lives up to its title….it will help both librarians and consumers search with confidence….It is essential for libraries involved in teaching information literacy.”
Booklist/Reference Books Bulletin

“The MLA’s guide serves as a good starting point for consumer health research... the guide gives consumers and undergraduates authoritative links and strategies for going beyond a basic Google search for health information. Summing Up: Recommended.”
Choice

“This impressive reference comprises an entire course in how to find consumer health information specifically through the use of Internet-only Web sites and search engines. Even the most knowledgeable librarians will find something they don’t know, or be reminded of a different way of searching the Web.”
Library Journal

3 printed volumes. 1-55570-494-8. 8 1/2 x 11. 822 pp. $395 Also available on a CD-ROM. (HTML, including hotlinks to all sites). 1-55570-495-6. $395 Order all three volumes plus the CD-ROM. 1-55570-496-4. $495

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NEW

The New Walford:

GUIDE TO REFERENCE RESOURCES

EDITOR IN CHIEF: RAY LESTER
Walford has been an essential guide for reference collections for over thirty years. Together, the three volume set forms the most substantial work of its kind in the English language. This comprehensive guide classifies over twenty-types of print and electronic reference resources — General Introductions; Dictionaries, Thesauri, and Classifications; Associations and Societies; Libraries, Archives, and Museums; Digital data, image, and text collections; directories and encyclopedias; tools for keeping up-to-date; and much more — carefully selected and evaluated by subject specialists to provide a definitive list of the most appropriate and useful information for any searcher’s needs. The New Walford now includes evaluations and listings of an extensive range of e-reference sources such as digital databanks, digital reference services, electronic journal collections, meta-search engines, networked information services, open archives, resource discovery services, and Web sites of prominent organizations in both the public and private sectors. The New Walford is the ultimate volume for patrons, library and information professionals developing and revising reference collections, reference staff, research workers and students of library and information studies, or anyone new to reference work. It belongs on every reference desk. The New Walford, Volume 1: Science, Technology and Medicine, provides thorough coverage of over 150 subject areas with the guidance of over a dozen subject specialists. Subject areas in Volume 1 include: • • • • • • • • • • • Agriculture Forestry Fisheries and Food Astronomy Bimolecular Sciences Chemistry Clinical Medicines Earth Sciences Engineering Health Information and Communication Technology • • • • • • • • • • Mathematics Nature and the Environment Physics Pre-Clinical Sciences Astrophysics and Cosmology Genomics Paleontology Infectious Diseases Nutrition Information Security Systems

The New Walford, Volume 1:
SCIENCE, TECHNOLOGY AND MEDICINE

1-85604-495-5. 2005. 6 x 9. 800 pp. $395.00.

The New Walford, Volume 2:
THE SOCIAL SCIENCES

1-85604-498-X. 2006. 6 x 9. 800 pp. $395.00.

The New Walford, Volume 3:
ARTS, HUMANITIES, AND GENERAL REFERENCE

1-85604-499-8. 2006. 6 x 9. 800 pp. $395.00.

NEW

New Guides for Developing Christian Fiction Collections

The Librarian’s Guide to Developing Christian Fiction Collections for Adults
BY BARBARA J. WALKER

Christian fiction is becoming an increasingly important genre — witness its increased prominence in publications like Booklist and Library Journal — and its inclusion in collections can bring a new community of users into your library. Barbara Walker, author of Developing Christian Fiction Collections for Children and Adults (1998), has written these comprehensive guides that meet the specific reading interests of three important audiences — adults, young adults, and children. Each guide: • Helps librarians understand Christian fiction and its origins. • Provides guidance for dealing with challenges to its inclusion in collections. • Offers suggestions for establishing selection guidelines and policies. • Lists sources for guiding acquisitions. • Includes ideas for marketing, promoting; and programming with Christian materials. • Compiles a core list of recommended books, literary series, DVDs, and videos with annotations and reviews. • Delivers lists of award-winning titles, author biographies, and a guide to Christian fiction publishers.

Addressing the reading interests of adults, this guide features books from a wide variety of genres — contemporary fiction, romance, sci-fi, fantasy, Westerns, and more — each carrying a Christian message. The information and guidance can be used in reader’s advisory interviews or book discussion groups. 1-55570-522-7. 2005. 6 x 9. 300 pp. $65.00.

The Librarian’s Guide to Developing Christian Fiction Collections for Young Adults
BY BARBARA J. WALKER

Teens are a diverse audience with specific needs and interests. Librarians can use this guide and Walker’s recommendations to build Christian YA collections with confidence. The recommendations make it easy for librarians to prepare booktalks, plan programs, and create reading lists. 1-55570-545-6. 2005. 6 x 9. 125 pp. $55.00.

The Librarian’s Guide to Developing Christian Fiction Collections for Children
BY BARBARA J. WALKER

Buy all Three and Save 15%
1-55570-547-2. 2005. 6 x 9. 3 Volumes. 575 pp. $148.75.

Finding quality Christian fiction for children is challenging. Now, Walker recommends a core collection that is sure to appeal to young readers and their families. Librarians can use the informative entries to develop reading lists, storytimes, or themerelated activites. 1-55570-546-4. 2005. 6 x 9. 150 pp. $55.00.

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How-To-Do-It Manuals

Serving Youth

Connecting Young Adults and Libraries:
A HOW-TO-DO-IT MANUAL, THIRD EDITION BY PATRICK JONES, MICHELE GORMAN, AND TRICIA SUELLENTROP

Respected YA services consultant Patrick Jones has teamed up with two of today’s most popular YA workshop leaders to redesign, update, and expand the “bible” of YA service. Addressing every aspect of library service to teens, the book’s twelve chapters cover customer service, collections, booktalking,

programming, spaces, promotion, technology, youth involvement, and more. Chapters filled with hundreds of “best practices” culled from the authors’ workshop presentations, ready-to-use forms, checklists, and documents — teen secret shopper forms, teen information literacy handouts, reading interest surveys, graphic novel booklists, booktalk evaluations, teen volunteer job descriptions, and much more — make this edition an all-in-one resource. Connecting Young Adults and Libraries, Third Edition, contains over 70% new material from previous editions including an all-new glossary for librarians serving teens that helps with understanding adolescent development terms, teen slang, literary definitions, and library terminology. A brand-new technology chapter provides practical, readable explanations of filters, teen Web sites, instant messaging, blogs, online book discussions, virtual author chats, streaming media — as well as suggestions for using these with teens. The collection development tools — including advice for selecting books, magazines, music, movies, videogames and more — have been updated and expanded. Connecting Young Adults and Libraries, Third Edition is a must-have for every librarian serving teens. 1-55570-508-1. 2004. 8 1/2 x 11. 438 pp. $75.00.

“Invaluable...your best one-stop shopping for guidance on young adult services.” The Bulletin of the
Center for Children’s Books

“An upbeat, well-organized must-have for anyone working with this audience.” School Library Journal “In this much-needed update, the authors present a comprehensive guide to the why and how of serving teens.” Booklist “It would be quite easy to build an entire library school course around this thoroughly revised edition. It is all here...The information here is invaluable, especially to new librarians or for those who have learned all of this information piece-meal and for those who need strengthening of resolve or an update of skills. Consider it an investment in continuing education for staff and one’s self.” VOYA “There’s a new bible out for the Young Adult librarians! The updated and expanded edition of this title is well worth the purchase price.” Library Media
Connection. Starred Review

MORE LEARNING TOOLS

More Booktalking that Works
BY JENNIFER BROMANN

NEW

Booktalking That Works
BY JENNIFER BROMANN

Noted booktalker Jennifer Bromann shows you how in this new manual with step-by-step guidance, plus a collection of 50 booktalks that work. Practical chapters discuss what teens want; how booktalkers can choose the right books (and which ones to avoid); booktalking basics; writing booktalks (including hints for preparing a booktalk when you don’t have time to read all the books). Sample booktalks cover 10 genres: science fiction, realistic fiction, fantasy, historical fiction, nonfiction, short books, horror, mystery, humor, and popular books of temporary — but immediate — interest. 1-55570-403-4. 2001. 6 x 9. 155 pp. $45.00. “Practical, smart, hip, and irreverent...a fun read that will encourage you to find your own personal style.” Booklist “Ideas for understanding the culture of today’s youth, identifying their interests, and relating to the video-game generation are presented in a breezy, conversational style.” School Library Journal “All booktalkers will benefit from the fresh approach.”
VOYA

Build your booktalking repertoire with these easy and effective talks. Jennifer Bromann, author of the popular Booktalking that Works, returns with this collection of over 200 titles and all-new talks — from classics like Go Ask Alice to current bestsellers like The Five People You Meet in Heaven. Filled with practical advice, Bromann helps librarians craft their own booktalks; get invited into classrooms and schools; incorporate various genres and subjects; and develop catchy book hooks that grab teens’ attention and get them to the shelves. Entries for each book include a full, ready-to-use booktalk and suggestions for expanding the talk. In tune with current teen reading interests, this essential booktalking resource covers a wide range of titles — fiction, nonfiction, poetry, biography, multicultural works, and much more. Perfect as a ready-to-use resource or as a launching pad for developing polished, personal routines, More Booktalking that Works is an exemplary guide for school and public librarians serving teens. 1-55570-525-1. 2005. 6 x 9. 175 pp. $49.95.

Do It Right!
BEST PRACTICES FOR SERVING YOUNG ADULTS IN SCHOOL AND PUBLIC LIBRARIES BY PATRICK JONES AND JOEL SHOEMAKER INTRODUCTION BY MARY KAY CHELTON

Developing and Promoting Graphic Novel Collections
BY STEVE MILLER

NEW

Yesterday’s comic book has evolved into today’s graphic novel. Richer storylines and artwork can entice “reluctant readers” into the reading habit. Here is a comprehensive overview of graphic novels and their use as reader development tools. Miller explores the evolution, categories, and genres of graphic novels; he then addresses the nitty-gritty details of collection development, acquisition, cataloging, and maintenance for this unique format. A special section shows how to promote graphic novels (including display and programming ideas). Especially valuable is a carefully crafted annotated list of core titles. This exciting new addition to the teens@thelibrary series is the perfect guide for using one of today’s most popular genres to draw teens into the library. 1-55570-461-1. 2005. 6 x 9. 137 pp. $49.95.

Young adults are a growing population in libraries, yet few librarians know how to provide the unique kinds of services teenagers need and want. Now, YA experts Jones and Shoemaker apply customer service theory and technique to serving this unique population. Shoemaker explores ways to provide the best possible customer service in school library media centers. Jones offers tips, techniques and examples of how to turn teenagers into “raving fans” of the public library. Includes charts, examples, and real-life case studies. These two innovative YA librarians have written the definitive guide to customer service for librarians serving youths. 1-55570-394-1. 2001. 6 x 9. 182 pp. $45.00. “Essential reading...Do It Right! should be a welcome addition to the professional collection of any library that serves teenagers.” SLJ “Highly recommended.” Catholic Library World

18

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Connecting Fathers, Children, and Reading:
A HOW-TO-DO-IT MANUAL FOR LIBRARIANS BY SARA WILLOUGHBY-HERB AND STEVEN HERB

Including Families of Children with Special Needs:
A HOW-TO-DO-IT MANUAL FOR LIBRARIANS BY SANDRA FEINBERG, BARBARA JORDAN, KATHLEEN DEERR, AND MICHELLE LANGA

How-To-Do-It Manuals

This unique book focuses on the significant effect fathers have on the language and literacy development of young children, and how libraries can abet this connection. You’ll find practical advice on book selection, library programming, and outreach to support fathers and their children. Includes bibliographies, resources, Web sites for parents and librarians, advice, anecdotes, stories and more. 1-55570-390-9. 2002. 8 1/2 x 11. 197 pp. $49.95. “Comprehensive...well-organized, well-written source. Offering ideas for programs both in and outside the library.... thought-provoking.” School Library Journal “Valuable...an impressive work, with a number of interesting ideas that you’ll want to share.” The Shy
Librarian

This basic how-to guide covers partnering and collaborating with parents and professionals; developing special collections and resources; assessing competencies and skills; principles underlying family-centered services and resourcebased practices; and the interrelationship of early intervention, preschool special education, and library service. You’ll find descriptions of model programs and resources, checklists, a list of related Internet sites and chat groups. Here is inspiration and practical tips for making every child a library user. 1-55570-339-9. 1999. 8 1/2 x 11. 200 pp. $55.00. “Good suggestions, good resource lists, and sound advice.” JOYS “This excellent handbook will prove indispensable to every public and school library that wishes to implement better service to families of young children with special needs.” Library and Information Science
Annual

Serving Youth

“Practical...each chapter could be a component for staff awareness, collection development, or information referral.” School Library Journal “This eminently practical manual...will be a useful tool for libraries rethinking their existing programs in order to better serve children with special needs.” Voice of
Youth Advocates

“Clearly written and contains a wealth of information. Highly recommended.” SRRT Newsletter

MORE LEARNING TOOLS

Connecting Kids and the Web:
A HANDBOOK FOR TEACHING INTERNET USE AND SAFETY BY ALLEN C. BENSON

Neal-Schuman Guide to Celebrations and Holidays Around the World:
THE BEST BOOKS, MEDIA, AND MULTICULTURAL LEARNING ACTIVITIES BY KATHRYN I. MATTHEW AND JOY L. LOWE

Ramadan, Rosh Hashanah, Kodomono-Hi, Diwali, Dia de los Muertos, the Festival of St. Lucia, Mardi Gras. Each month there’s another holiday or special event teachers and librarians can choose to explore with children. Now the authors of the very successful Neal-Schuman Guide to Recommended Children’s Books and Media for Use with Every Elementary Subject have produced an equally comprehensive handbook containing the best materials, insights, and suggestions for teaching kids about holidays celebrated throughout the world. Grouped by month, and with chapters on year-round special events (such as birthdays, weddings, Powwows, and quinceañeras), this innovative and easyto-use guide provides grade-specific advice on books, media, and activities that allow children to learn how people of various nationalities and religions celebrate holidays. This valuable multicultural education tool can be used in libraries and classrooms to engage every child in discussing the rich varieties of tradition around the world. 1-55570-479-4. 2004. 8 1/2 x 11. 452 pp. $59.95. “School and public librarians will want to consider purchasing this extensive guide to resources for study and celebration of world holidays.” The Bulletin of
the Center for Children’s Books

This new, comprehensive multimedia handbook is designed specifically to help teach kids to use the Internet and Web resources safely and effectively. Browsers, e-mail, chat rooms, virtual libraries, search engines and subject trees, sound, streaming video, Web safety, and more are covered in this userfriendly CD-ROM and book package. The accompanying CD-ROM contains links with annotations to sites covered in the book and hundreds of additional sites carefully selected and organized by subject. 1-55570-460-3. 2003. 8 1/2 x 11. 355 pp. Book and CD-ROM. $59.95. “The main focus is on teaching about great Web resources, and, in this way, kids will be ‘safe’ on the Internet....a treasure-trove.” MultiMedia Schools “A bit of something for almost every level of Web user....This package will be a valuable reference tool and source for teaching activities. HIGHLY RECOMMENDED.” Library Media Connection “This well-illustrated comprehensive encyclopedic multi-media handbook should be your bible.” Catholic Library World “I cannot conceive of anyone, except the most technically savvy and narrowly focused, who could not find something useful here.” Public Libraries “This book is a fabulous resource.” VOYA

“A uniformly excellent guide for school and community libraries seeking to help their reference shelves updated with an informative, comprehensive resource concerning all widespread holidays.” Library Bookwatch “Access options abound in this hefty, comprehensive guide.” School Library Journal “Useful to elementary librarians and teachers looking for culturally sensitive resources and activities to teach K-8 students about more than 80 holidays... A welcome addition to most elementary school libraries.” Booklist

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How-To-Do-It Manuals

Running Book Discussion Groups:
BY LAUREN JOHN

NEW

Lapsit Services for the Very Young II:
A HOW-TO-DO-IT MANUAL BY LINDA L. ERNST

A HOW-TO-DO-IT MANUAL FOR LIBRARIANS

Planning Programs

Serving Seniors:
A HOW-TO-DO-IT MANUAL FOR LIBRARIANS BY ROSEMARY HONNOLD AND SARALYN A. MESAROS

Here is a handbook for planning and delivering innovative library services to one of today’s fastest growing demographic groups: older adults. Chapters cover: collection building for seniors (including large print materials, audio books, program kits, and assistive technologies); discussion groups and coffee clubs; and programming. The authors provide practical guidance on partnering with other agencies; mixing seniors and youth for reading and storytimes as well as for computer-based activities. Programs covered include book and film discussion groups and topics ranging from cooking to travel to games and historical eras. You’ll also find step-by-step guidance for implementing Internet services to seniors, volunteer programs, outreach and homebound services, and services to residential facilities. A special section lists print and on-line sources for tips from other librarians reaching out to an aging population. Honnold and Mesaros show how to revitalize your library’s services to seniors with this comprehensive how-to manual. 1-55570-482-4. 2004. 8 1/2 x 11. 249 pp. $59.95. “This pragmatic manual should prove useful to any library needing to evaluate current offerings or to plan new or expanded services.” Booklist “The authors are to be congratulated for compiling such a collaborative, comprehensive and practical book. I cannot imagine a public librarian who could not use this immediately.” Public Libraries

Oprah. The Today Show. Live! With Regis and Kelly. Their book clubs attract millions-and send hordes of readers to the library. Your library may not be able to hold millions, but there's no reason your discussion group can't be every bit as popular and appreciated as those on TV. This unique manual shows you step-by-step how to build, improve, and maintain successful, engaging book discussion groups. Chapters answer the fundamental questions: How do you build membership? Choose the right titles? Schedule and arrange meetings? Develop questions? Get free or discounted books? Provide an inviting atmosphere and setting? Planning, publicity, facilitating discussions, programming techniques, and assessment are discussed in detail. Essential advice on programming includes 15 readyto-use discussion guides; One Book-One City program ideas; online forums; title selection; and more. Any library starting or running book discussion groups will want this practical guide by their side. 1-55570-542-1. 2006. 8 1/2 x 11. 200 pp. $55.00.

This practical and essential “how-to” is both a companion to Ernst’s highly acclaimed Lapsit Services for the Very Young and a stand-alone guide to providing programs and services for children 12 to 24 months old and their adult caregivers. Ernst covers the latest child development research, and provides extensive ideas for planning and executing theme, grab bag, and other lapsit programs. More than 125 recommended books with annotations are provided, along with nursery rhymes, fingerplays, and songs. Musical enhancements, flannel boards, puppetry, activities, displays, and handouts are included, as well as helpful Internet sites. 1-55570-391-7. 2001. 8 1/2 x 11. 217 pp. $49.95. “This volume is rich with book suggestions, finger rhymes, songs, extension ideas, and other program resources. Thematic indexes and camera-ready handouts make it an essential tool for busy librarians trying to serve their youngest customers.” SLJ “Ideas and resources...give librarians and parents a plethora of activities to enrich children’s experience.”
Booklist
Visit our Web site for more information on these titles:

Lapsit Services for the Very Young:
A HOW-TO-DO-IT MANUAL BY LINDA L. ERNST

This basic, right-on-target guide will help you develop and provide excellent lapsit services in your library. You’ll learn how to determine your community’s early childhood needs; and how to staff, implement, and publicize a lapsit program. Includes sample programs and variations; a “core collection” of the best books, fingergames, AV materials, craft ideas, and tips for expanding the program concepts beyond the library setting. 1-55570-185-X. 1995. 8 1/2 x 11. 122 pp. $49.95. “A practical guide.” Booklist “A clear how-to book...a solid title for all public libraries.” SLJ

Helping Business — The Library’s Role in Community Economic Development:
A HOW-TO-DO-IT MANUAL FOR PUBLIC LIBRARIANS BY MAXINE BLEIWEIS

1-55570-231-7. 1997. 8 1/2 x 11. 151 pp. $55.00.

Humanities Programming:
A HOW-TO-DO-IT MANUAL FOR LIBRARIANS BY RHEA JOYCE RUBIN

1-55570-083-7. 1997. 8 1/2 x 11. 159 pp. $55.00.

Inviting Children’s Authors and Illustrators: A HOW-TO-DO-IT MANUAL
FOR SCHOOL AND PUBLIC LIBRARIANS BY KATHY EAST

1-55570-182-5. 1995. 8 1/2 x 11. 127 pp. $55.00.

Library Programming for Families with Young Children: A HOW-TO-DO-IT MANUAL
BY SUE MCCLEAF NESPECA

1-55570-181-7. 1994. 8 1/2 x 11. 182 pp. $49.95.

Running a Parent/Child Workshop: MORE LEARNING TOOLS
A HOW-TO-DO-IT MANUAL FOR LIBRARIANS BY SANDRA FEINBERG AND KATHLEEN DEERR

Fiore’s Summer Library Reading Program Handbook
BY CAROLE D. FIORE

1-55570-189-2. 1995. 8 1/2 x 11. 145 pp. $49.95.

NEW

The long-awaited new guide to summer reading programs for children, teens, and families is here. Carole Fiore, who oversees Florida’s award-winning summer reading program, has created an expansive and up-to-date handbook for summer reading programs. You will learn how to set goals and objectives; establish themes and schedules; coordinate statewide and regional efforts; market and promote events; and evaluate program success. Up-to-date coverage addresses the No Child Left Behind Act, developmental assets, utilizing the Web, copyright concerns, bilingual programming, online activities, outcome-based evaluations, and more. Fiore also provides an A-Z annotated list of thematic programming ideas and a special illustrated section with twenty-five exemplary programs and numerous best practices from libraries across the country. Special sections serve as a guide to themes and member libraries of statewide and regional cooperative summer programs. Filled with forms, checklists, and sample policies, this is a valuable, comprehensive tool — essential for anyone planning reading programs. 1-55570-513-8. 2005. 8 1/2 x 11. 312 pp. $65.00.

Coming Soon:
Call or e-mail us for more information on these forthcoming titles.

Serving Latino Communities:
A-HOW-TO-DO-IT MANUAL FOR LIBRARIANS, SECOND EDITION BY CAMILA ALIRE AND MARIA CHAMPLIN

Libros Essenciales:
BUILDING, MARKETING, AND PROGRAMMING A CORE COLLECTION OF SPANISH-LANGUAGE CHILDREN’S MATERIALS BY TIMOTHY WADHAM

20

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Sales Policies and Ordering Practices
General Information All publications listed in this catalog are available directly from Neal-Schuman or through resellers. Publication dates, prices, and number of pages for forthcoming titles are estimates and subject to change. If a title ordered is temporarily out of stock or not yet published, we will backorder until the title is available, at which time it will be billed and shipped. Please indicate on your order if you want unavailable titles handled differently. Sales Policy Prices are net and do not include shipping and handling charges. All prices listed in this catalog are subject to change without notice. Payments must be made in U.S. funds by check, money order, MasterCard, Visa, American Express, or Discover. Special discounts may be applied only once and can not be combined with other discount offers. All orders for single-copy orders must be prepaid. Institutions with established credit at Neal-Schuman purchasing multiple titles may order on account, net 30 days. All others must prepay initial orders and apply for credit. Orders from individuals must be prepaid. New York State residents must add applicable sales tax. Discounts Discounts are available on quantity orders of books for resale or textbook adoption. For more information, please contact Customer Service. Shipping Neal-Schuman books are shipped from stock F.O.B. New Jersey. The customer will always be responsible for shipping and handling charges. Returns Policy Written permission to return books or software for credit — and information about returns shipping policy — should be obtained from the publisher within 30 days of invoice date. Textbook extensions may be granted. Requests to return books or software should specify the following: invoice number and date, number of copies and title, and reason for return. All returns must be unmarked current editions in saleable condition. Damaged shipments must be reported within 30 days of invoice date. Credit will not be issued for books or software returned damaged due to improper packaging by a customer. Credit cannot be issued for damaged books or software unless prior notification of their condition has been received. Credits may not be used until issued, and are valid for one year. Standing Orders A discount of 10% is available on standing orders for series titles and all Neal-Schuman monographs. Contact Customer Service for details. Examination Copies Examination copies are available only when a title is being considered for adoption as a textbook. Requests must be made on official letterhead, specifying the date a course is to begin, the anticipated number of students, and whether the book is being considered as a primary or secondary text. Upon acceptance of the request, we will ship the book with an invoice, on 45-day approval. If an examination copy is adopted as a student textbook, please contact Customer Service. Any examination copy not adopted may be purchased or should be returned in saleable condition within the 45-day examination period and the invoice will be canceled. Where to Phone/Send Your Order Neal-Schuman Publishers 100 William Street, Suite 2004, New York, NY 10038-4512 From anywhere in the continental U.S. Weekdays 9:00 a.m. to 5:00 pm EST Phone toll-free: 866-NS-BOOKS (outside continental U.S. 212-925-8650) Fax toll free: 866-209-7932 (outside continental U.S. 212-219-8916) Electronically: orders@neal-schuman.com Customers in Foreign Countries Residents of some countries outside North America may purchase Neal-Schuman books from these contacts: Canada Ontario Library Association 100 Lombard Street 416-363-3388 London, Ontario MSC1M3 www.accessola.com Europe, United Kingdom, Middle East, Africa +44 (0) 20 7845 0819 Neal-Schuman Publishers, 3 Henrietta Street Eurospan London WC2E 8LU, England www.eurospan.co.uk Australia, New Zealand, Papua New Guinea +61 3 9210 7777 D.A. Books (Aust) Pty. Ltd. 648 Whitehorse Road DA Information Services Mitcham, Victoria 3132, Australia www.dadirect.com.au Customers in other countries may request price quotations from Neal-Schuman Customer Service. Payment must be made by credit card, international money order in U.S. dollars or checks drawn on U.S. banks in U.S. dollars.

Order Form Send all orders to: Neal-Schuman Publishers, 100 William Street, Suite 2004, New York, NY 10038-4512 Call to order toll-free: 866-NS-BOOKS Fax toll free: 866-209-7932 Order Electronically: orders@neal-schuman.com
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Title

Total

Subtotal ______________
Shipping and handling 0-$49.99 $7.25 $50.00-$99.99 $9.25 $100 and up 10% of total order

Shipping and handling
(see chart at left, calculate based on line above) _____________________

Sales tax (if applicable)

_____________________

TOTAL ______________
Name ________________________________________________________________ Title _________________________________________________________________ Institution ____________________________________________________________ Address ______________________________________________________________ City/State/Zip _________________________________________________________ Telephone No. ________________________________________________________ Fax No. ______________________________________________________________

❏ Check or money order enclosed for $ ________________________________ ❏ Bill us. Purchase order no.__________________________________________ ❏ Tax exemption no. (if applicable) _____________________________________
Charge my

❏ Visa ❏ MasterCard ❏ American Express ❏ Discover

Account No. __________________________________________________________ Expiration Date _______________________________________________________ Signature_____________________________________________________________
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ALMOST 150 HOW-T0-DO-IT MANUALS COVERING EVERY ASPECT OF LIBRARY SERVICE!
01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 36 37 38 39 40 41 42 43 44 45 46 Using Lotus 1-2-3 Managing Change Communicating Professionally Buying Books Library Space Planning PC Management Using OCLC Fundraising for the Small Public Library Strategic Planning Buying Serials Using Microsoft Excel Developing Public Library Collections, Policies, and Procedures Serving the Disabled Performance Analysis & Appraisals Descriptive Cataloging Subject Cataloging Working With Library Boards Raising Money for Academic and Research Libraries Connecting Young Adults & Libraries Marketing Disaster Planning & Recovery Creating a Financial Plan Managing Acquisitions and Vendor Relations Working Together Planning for Automation Programming for Librarians Using Microsoft Works Getting Your Grant Organizing Friends Groups Training Paraprofessionals for Reference Service Cataloging Nonbook Resources Managing the How-To Collection Managing Library Outreach Programs Intergenerational Programming Hiring Library Employees New Employee Orientation Serving the Difficult Customer Long Range Planning Customer Service Meeting Community Needs With Job & Career Services Implementing Automated Circulation System Using Lotus 1-2-3 for Windows Library Programming for Families With Young Children Running a Parent/Child Workshop 47 Managing the Interview 48 Lapsit Services for the Very Young 49 Inviting Children’s Authors/Illustrators 50 Winning Library Referenda Campaigns 51 Recruiting & Managing Volunteers 52 Finding Government Information on the Internet 53 Teaching Electronic Information Literacy 54 Using dBase 55 Successful Staff Development 56 Collecting & Using Public Library Statistics 57 Preparing Staff to Serve Patrons With Disabilities 58 Communicating Professionally, 2nd Edition 59 Connecting Young Adults & Libraries, 2nd Edition 60 Protecting the Right to Read 61 Using OCLC Under Prism 62 Making the Writing and Research Connection with the I-Search Process 63 Local Area Networking, 2nd Edition 64 Making the Most of New Technology 65 Serving Families and Children through Partnerships 66 Reference and Collection Development on the Internet 67 Using the World Wide Web and Creating Home Pages 68 Developing & Managing Video Collections 69 Outsourcing Library Technical Services 70 Teaching the New Library 71 Developing and Maintaining Practical Archives 72 Humanities Programming 73 Helping Business 74 Using Desktop Publishing 75 Library Public Relations, Promotions, and Communications 76 Using Microsoft Access 77 Descriptive Cataloging, Revised Edition 78 Planning for Automation, 2nd Edition 79 Budgeting 80 Serving Latino Communities 81 Running Summer Library Reading Programs 82 Writing Resumes that Work 83 Managing Overdues 84 Finding & Using Educational Videos 85 Developing an Information Literacy Program K-12 86 Information Brokering 87 Using Microsoft PowerPoint 88 Including Families of Children with Special Needs 89 Programming with Latino Children’s Material 90 Working with Faculty to Design Undergraduate Information Literacy Programs 91 Creating a Virtual Library 92 Founding and Funding Family Literacy Programs 93 Preserving Digital Information 94 Recruiting Library Staff 95 Developing Reference Collections & Services in An Electronic Age 96 Managing Public Access Computers 97 I-Search, You Search, We All Learn to Research 98 Buying & Maintaining PCs 99 Buying Books, 2nd Edition 100 Defusing the Angry Patron 101 Selecting & Managing Electronic Resources 102 Developing & Managing Electronic Journal Collections 103 Protecting Library Staff, Users, and Collections 104 Making the Case for Your Library 105 Connecting Fathers, Children, and Reading 106 Lapsit Services for the Very Young II 107 Book Repair, 2nd Edition 108 Providing Library Services for Distance Education Students 109 Using the Internet as a Reference Tool 110 Internet Outsourcing Using an Application Service Provider 111 Planning for Integrated Systems and Technologies 112 Using Microsoft Outlook 113 Cataloging Nonprint and Internet Resources 114 Attracting, Educating, and Serving Remote Users through the Web 115 Teaching Technology 116 Building Digital Archives, Descriptions, and Displays 117 Conducting the Reference Interview 118 Starting and Operating Live Virtual Reference Services 119 Running a Successful Library Card Campaign 120 Using Microsoft Access XP 121 Running a School Library Media Center, 2nd Edition 122 Developing & Maintaining Practical Archives, 2nd Edition 123 Building Better Web Sites 124 Teaching & Marketing Electronic Information Literacy Programs 125 Buying & Contracting for Resources & Services 126 Library Public Relations, Promotions, and Communications, 2nd Edition 127 Serving Seniors 128 Raising Funds with Friends Groups 129 Disaster Planning 130 Teaching Library Media Skills in Grades K-6 131 Wireless Networking 132 Performance Management and Appraisal 133 Connecting Young Adults & Libraries, 3rd Edition 134 E-Journals 135 Developing an Information Literacy Program K-12, 2nd Edition 136 I-Search for Success 137 Staffing the Modern Library 138 Managing Budgets & Finances 139 Cataloging and Organizing Digital Resources 140 Achieving Diversity 141 Supervising Staff 142 Using PDAs in Libraries 143 Making the Writing and Research Connection, 2nd Edition 144 Grants for Libraries 145 Managing Change, Revised Edition 146 Selecting and Managing Electronic Resources, Revised Edition 147 Running Book Discussion Groups 148 Resume Writing and Interviewing Techniques that Work 149 Running a Small Library

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posted:10/17/2008
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