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					The best way to do this is chronologically, starting with Jonathan’s accident and working through the Mac Nab and then the tragedy that struck our family in July this year. You may well remember the day I called you during November 2006 to discuss Jonathan’s accident and our appreciation for the subsequent payment of the Netcare 911 ambulance costs through our Cross Country policy. I will never forget the dreadful Sunday evening during late September 2006, when Jonathan was involved in an explosion at home. It is hard to describe what we went through my mind seeing him so badly injured and going into shock. I literally had moments to make a decision and phoned Netcare who responded immediately and arrived within minutes. Their immediate response not only saved Jonathan’s life but also gave him direction for his life! The first thing he said when we arrived home at 3 am was, ‘I now know what I want to do with my life’. Jonathan became a Netcare Paramedic and now saves other lives! At the time of the accident I never realised that my Cross Country policy’s emergency response not only covered my family in the event of a motor accident, but also covered other medically related accidents. I have attached a photograph for you to see that there is no scarring of his face, even though his face was very badly burnt.

The Lady Grey Royal Mac Nab! What a wonderful experience in the beautiful Eastern Free State town Lady Grey. The event is hosted annually by a very vibrant community in aid of welfare. Hunters and their families flock from around the country to take part in this exiting, yet exhausting hunt. Although the

focus is on the hunt, it is a whole weekend affair and special events are organised to keep the wives and kids entertained as well. The essence of the Mac Nab is for the hunter to shoot a fowl, catch a trout and shoot a redbuck between sunrise and sunset on the Saturday. Those who are acquainted the winter climate in the Maluti Mountains will have a better understanding of the challenges that face the hunters in achieving a Mac Nab. Usually it is bitterly cold, but fortunately we experienced unseasonably warm weather this year. The highlight of the event is the formal function on the Saturday evening where the Mac Nab winner is announced. The Mac Nab is a Scottish tradition and the men are required to wear formal tartans. This is great fun – and a challenge when it is really cold! It is a wonderful privilege to get to know the local community and many new friendships are formed! Paul won the previous year and was determined to go back and do defend his title ... unfortunately this was not to be – and hence we will return next year to try again! It is always good to know that we are accompanied by Cross Country when taking the long ‘trek’ out to the mountains!

I need to tell you about Dad’s pride and joy of the weekend! Our daughter, Meryke, was determined to follow in Dad’s footsteps by going on her first hunt! They had a wonderful time in the veld and spent

some time ‘bonding’ ... waiting for the prey to cross their path. She took a deep breath, counted steadily and shot ... a head shot!

Little ‘sis was in on the action ...

This part of this e-mail is most probably the most difficult as it involves dealing with great sadness and trauma! Paul’s father was tragically murdered on Monday the 14th of July this year. While practicing at the Durban Deep Shooting Range, he was attacked and shot. We rushed to the scene, praying that he would still be alive – he died in Paul’s arms. I do not have words to describe the impact this has had on our family but I can only say: Thank you Cross Country! Through our policy we were contacted by the Netcare Trauma Clinic who has assisted us in tremendously through this very difficult journey. The clinic arranged a trauma counsellor who also specialises in dealing with children going through trauma. Although we understand that there is a long road to healing ahead, it is comforting to know that there will be someone to hold our hands! Through all of this there is some good news to share ... Paul’s Toyota double-cab was stolen in August, but thanks to Skytrax, was retrieved!! We have so much to talk about and I would love to have a cup of coffee with you! If it is more convenient I can come to your office - just arrange a date and time which suits you! Well, through all of the above it is quite clear that I am not only a loyal client but a devoted broker!! It is so much easier to sell a product when you know that it really works!!!

Erna Mouton of Insuredoc


				
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