Docstoc

Youth Support Coordinator Initia

Document Sample
Youth Support Coordinator Initia Powered By Docstoc
					Summary Report
Youth Support Coordinator Initiative Evaluation Phase One: 2006 - 2008

Youth Support Coordinator Initiative Evaluation Phase One: 2006 - 2008

Summary Report
1.0 Background
The Youth Support Coordinator Initiative was established in Queensland in 1997 in response to youth homelessness and to address the number of young people at risk of disengaging from learning. The initiative provides support to young people aged between 12 and 18 years who are at risk of disengaging from learning before moving into and through the senior phase of learning. The Department of Communities is responsible for the management and administration of the initiative. The Department of Education, Training and the Arts has lead agency funding responsibility for the initiative. Currently, annual funding for the Youth Support Coordinator Initiative totals $10.3 million with 37 community organisations funded to employ 113 full time Youth Support Coordinator positions across Queensland. Youth Support Coordinators are employed by eligible community organisations to provide prevention and early intervention services. They work directly with young people, their families and the broader school community and training sector to increase support available to young people at risk of disengaging from learning and training. A comprehensive three-phase evaluation of the Youth Support Coordinator Initiative is currently in progress. It commenced in 2006 and is due to be completed in 2008.

2.0 Phase One evaluation
In 2006 the Office for Youth Department of Communities conducted a formative evaluation of the Youth Support Coordinator Initiative. The evaluation was undertaken to determine stakeholder satisfaction with the short-term effectiveness of the initiative, to identify opportunities for improvement in the implementation of the initiative and to identify the achievements and key outcomes of the Youth Support Coordinator Initiative.

3.0 Methodology
Data for the Phase One evaluation was collected from a web-based survey sent to a range of stakeholders. The survey comprised 25 open and closed questions seeking stakeholder perceptions of outcomes from the Youth Support Coordinator Initiative and their suggestions regarding improvements to the initiative. A total of 1146 email invitations were sent to stakeholders to participate in the survey. Stakeholders included: school principals from state, independent and catholic secondary schools; TAFE directors; guidance officers; school chaplains; Department of Education, Training and the Arts’ regional executive directors and district executive directors schools; Department of Communities’ regional executive directors and community support officers; Youth Support Coordinator hub facilitators and Youth Support Coordinator agency managers and supervisors and Youth Support Coordinators.

2

Summary Report

4.0 Data constraints
The response rate for the survey varied across survey respondents. The overall rate was below the minimum 60 per cent required to draw generalised conclusions from the data. Due to the low response rate, Phase One evaluation data needed to be carefully interpreted and the results used as a benchmark only.

5.0 Issues identified for further analysis
The Phase One evaluation identified several key issues related to the effectiveness of the initiative that may require further investigation and analysis in the final phases of the Youth Support Coordinator Initiative evaluation. Identified areas for further investigation and analysis include:   developing systems and protocols that strengthen collaboration and stakeholder relationships at all levels developing systems and processes that enable effective allocation and coordination of Youth Support Coordinator service delivery (at state, regional/district and local levels) providing professional development and ongoing support for assisting Youth Support Coordinators to implement best practice in youth service delivery limitations associated with measuring the outcomes of the work of Youth Support Coordinators.

 

6.0 Opportunities for improvement
Phase One evaluation data suggests the following opportunities be considered to enhance the short-term effectiveness of the Youth Support Coordinator Initiative. For action by Youth Support Coordinator Hubs:


development of practice frameworks and standards to guide Youth Support Coordinator best practice service delivery and promote consistency of service delivery development of standard Youth Support Coordinator position descriptions to guide appointments by auspice organisations and to clarify broader systemic understanding of the roles of Youth Support Coordinators development of induction procedures and operational guidelines for Youth Support Coordinators working within school and training settings.





For action by the Department of Communities:


collection and recording in the Youth Support Coordinator Data Management System of data on group and community education activities undertaken by Youth Support Coordinators development of a communication strategy to promote the Youth Support Coordinator initiative consideration of the planning and resource allocation processes to guide possible future Youth Support Coordinator statewide coverage decisions.





3

Youth Support Coordinator Initiative Evaluation Phase One: 2006 - 2008

7.0 Where to from here?
Phase One evaluation findings will underpin the final phases of the evaluation. The Department of Education, Training and the Arts will lead the Phase Two and Phase Three of the evaluation in 2008. The evaluation will analyse factors critical to the successful implementation of the initiative, and make recommendations to enhance the further implementation of the initiative. The evaluation will look at the impacts and long-term results of the Youth Support Coordinator Initiative and aims to indicate the effectiveness of the initiative in supporting young people at risk of not moving into or completing the senior phase of learning Copyright and Disclaimer © The State of Queensland (Department of Communities) 2008 The Queensland Government supports and encourages the dissemination and exchange of information. However, copyright protects this document. The State of Queensland has no objection to this material being reproduced, made available online or electronically but only if such reproduction or publication is accompanied by a written acknowledgement of the State of Queensland as being the owner of the copyright, and this material remains unaltered. Copyright enquiries about this report should be directed to Office for Youth, GPO Box 806 Brisbane QLD 4001. Acknowledgements The Department of Communities would like to acknowledge the cooperation and assistance from all individuals and parties involved in the Youth Support Coordinator Initiative.

4