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Legal Services Program
Technology Initiative Grant (TIG) Program
Evaluation Plan Framework for Open Source Template Circuit Rider
Grantee name: Legal Aid of East Tennessee TIG grant number: #06401
Submission date: May 1, 2007 Approval Date: July 6, 2007
Contact person: Naceem Navidi Phone number: 253-857-9293
Email address: naceem.navidi@gmail.com
Overall Goal: Improve the quality and effectiveness of Open Source Template (OST) Web sites by providing training and technical assistance and
serving as an information clearinghouse for OST Web site coordinators and developers.
Project Objectives Strategies / Activities to Achieve Evaluation Questions Evaluation Data1
Goal/Objectives
1. Develop and provide on/off-site Conduct site visits to prioritized To what extent did the site visits Survey and/or interview data on:
training, as well as maintain states. provide useful information? Availability and usefulness of
email and phone contact with information, trainings, site visits,
TIG grantees Develop, design, and present To what extent did the visit and circuit rider coordination.
curriculum at NTAP's Statewide strengthen web coordinators ability
Website trainings. to move along the development of Record of the number of grantees
their site? contacted and frequency.
Conduct trainings and
presentations at TIG and other To what extent did the site visit Agenda, minutes and participant list
relevant conferences. address barriers to the of the monthly Kaivo grantee
implementation of their website? conference call.
Data from follow-up survey after
site visits.
1
Note: Surveys may be conducted online or over the phone and will used a scale rating approach and where appropriate request
open-ended feedback to provide more-in depth information. The survey will gather evaluation data on all circuit rider functions.
(Steps will be taken to ensure that 90% of Kaivo website grantees complete the survey.)
TIG #06401 Evaluation Plan; Page 2 of 5
Record of the number of site visits;
agenda of visits; Circuit Rider's
written report on the visit.
Data from NTAP training
evaluation form.
Result of TIG conference and other
relevant conf. evaluation forms.
Agenda of training and/or
conference calls regarding related
TIG technologies.
2. Act as a clearinghouse to collect Coordinate monthly community To what extent did conference calls Survey and/or interview data on:
and share information on conference calls. foster sharing among and learning • Availability, timeliness, and
template customizations and from other grantees? usefulness of on-going phone
enhancements Conduct site visits to prioritized and email contact.
states. To what extent did the calls provide
grantees with helpful information? • Availability and usefulness of
Continued development of online online resources.
resources (e.g., Resource Guide). To what extent did the calls facilitate • Availability and effectiveness
participation? of information provided on
Produce and compile articles, related TIG technologies.
resources, and newsletters. To what extent did the site visits
provide useful information? Record of the number of requests,
Provide updates to the OST type of information requested and
community on the availability and To what extent did the visit information provided.
use of customizations and strengthen web coordinators ability
template enhancements. to move along the development of Agenda, minutes and participant list
their site? of the monthly Kaivo grantee
conference call.
TIG #06401 Evaluation Plan; Page 3 of 5
Collaborate with national partners To what extent did the site visit Record of the number of site visits;
such as Pro Bono Net, the address barriers to the agenda of visits; Circuit Rider's
HotDocs advisory group and implementation of their website? written report on the visit.
developers and XML working
group in order to ensure Kaivo How well do the online resources Data on page views for online
grantees are aware of the latest enable website coordinators to resources.
developments and opportunities efficiently find information related to
with regard to related statewide websites? Information regarding the number
technologies. of articles and type of resource
To what extent do the resources materials.
contain the information website
coordinators need and are searching Agenda of training and/or
for? conference calls regarding related
TIG technologies.
To what extent do the resources
contain useful information for
website coordinators?
How well do articles and newsletters
contain useful information for
website coordinators?
To what extent do articles and
newsletters contain the information
website coordinators need and are
searching for?
How well did the Circuit Rider
maximize sharing of information
between Kaivo grantees?
To what extent do the resources on
customizations and enhancements
contain the information website
coordinators need and are searching
for?
TIG #06401 Evaluation Plan; Page 4 of 5
3. Identify and resolve larger (non- Provide one-on-one consultation / How often did the circuit rider Survey and/or interview data on:
website development) issues as technical assistance through email respond promptly to requests for availability, timeliness, and
they arise and phone contact. information? usefulness of on-going phone and
email contact.
Conduct site visits to prioritized To what extent did the information
states. provided meet the grantees’ needs? Record of the number of requests,
type of information requested and
Collaborate with national partners To what extent did the contacts information provided.
such as Pro Bono Net, LSC on provide website coordinators with
broader non-development issues. necessary and useful information?
To what extent did the contacts assist
them in dealing with barriers or
issues in website
adoption/integration?
To what extent did the site visits
provide useful information?
To what extent did the visit
strengthen web coordinators ability
to move along the development of
their site?
To what extent did the site visit
address barriers to the
implementation of their website?
4. Support the implementation of Coordinate monthly community To what extent did conference calls Survey and/or interview data on:
related technologies such as conference calls. foster sharing among and learning Availability and effectiveness of
HotDocs and XML content from other grantees? information provided on related
sharing as they relate to the Conduct site visits to prioritized TIG technologies.
statewide website states. To what extent did the calls provide
grantees with helpful information? Data on page views for online
Continued development of online resources.
resources (e.g., Resource Guide). To what extent did the calls facilitate
participation?
TIG #06401 Evaluation Plan; Page 5 of 5
Produce and compile articles, To what extent did the site visits Information regarding the number
resources, and newsletters. provide useful information? of articles and type of resource
materials.
Collaborate with national partners To what extent did the visit
such as Pro Bono Net, the strengthen web coordinators ability Agenda of training and/or
HotDocs advisory group and to move along the development of conference calls regarding related
developers and XML working their site? TIG technologies.
group in order to ensure Kaivo
grantees are aware of the latest To what extent did the site visit
developments and opportunities address barriers to the
with regard to related implementation of their website?
technologies.
How well do articles and newsletters
contain useful information for
website coordinators?
To what extent do articles and
newsletters contain the information
website coordinators need and are
searching for?
To what extent did the Circuit Rider
facilitate the sharing of information
regarding related TIG technologies
(HotDocs, XML, other).
To what extent did the Circuit
Rider’s assistance prove useful to
individual projects implementing
related technologies on the OST?
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