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					EMERGENCY TELEPHONE/E-911
A3020
MISSION This mission of the Enhanced 911 (Emergency Telephone) program is to implement and maintain an easy-to-use Countywide telephone system for all households and businesses. The E-911 system eliminates potential delays and confusion when summoning emergency assistance by providing seamless Countywide communication among police, fire, and emergency medical services.

ABOUT OUR DEPARTMENT The Albany County E-911 Telephone Program maintains an emergency telephone system for all households and businesses in the County. This system eliminates delays and confusion when summoning emergency aid and provides seamless Countywide communication among fire, police, and emergency medical services (EMS). This program maintains a standardized addressing system and coordinates training for all County emergency telecommunications employees and dispatchers. In addition, the E-911 program maintains Public Safety Answering Points (PSAP) for those communities that do not operate their own PSAP, thus doing away with duplicate facilities and personnel. This results in a more economical use of existing services. A PSAP committee is established to maintain minimum standards for physical plant, equipment, staffing, and training of personnel. These standards are utilized as a basis for establishing uniform agreements for operation of PSAP’s and for effecting agreements for the Countywide purchase of equipment.

OUTCOME As a result of an effective and efficient E-911 communication network the residents of Albany County and their property will be safeguarded when requesting emergency assistance of fire, police, and emergency medical services.

PERFORMANCE TARGETS FOR 2007 Answer all 911 calls within two rings. Ensure that all calls to the E-911 system are dispatched with 30 seconds. Calls will be randomly monitored for compliance. Based on a 100-point rating system, each police, fire, and EMS calls reviewed for quality of dispatcher response will receive a score of 100 points. Reduce the time between receipt of wireless 911 calls and dispatching of assistance. This will be accomplished through improved routing of calls to a more appropriate answering point (PSAP) and greater location identification information. This will also improve the efficiency of location identification on all calls for assistance regardless of how received.

STRATEGIC INITIATIVES 2007 Implement and maintain a Wireless 911 system to distribute calls for the dispatching of emergency services personnel. Ensure all Wireless calls are Phase I and II compliant to include location information and map coordinates to locate callers. Implement and maintain a Radio Inter-operability system that will allow emergency services personnel to utilize their radio system on one “channel.” This will allow for proper command and control of multi-agency emergencies.

County of Albany | State of New York | 2007 Adopted Budget | www.albanycounty.com

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EMERGENCY TELEPHONE/E-911
A3020
APPROPRIATION HISTORY
$4 ,50 0 ,0 0 0
$3,842,201

$4 , 0 0 0 ,0 0 0 $3 ,50 0 ,0 0 0 $3 , 0 0 0 ,0 0 0 $2 ,50 0 ,0 0 0
$2,086,164

$2 , 0 0 0 ,0 0 0 $1,50 0 ,0 0 0
$1,228,523 $1,246,054 $1,374,178 $1,470,174 $1,533,293

$1,619,732

$1,650,661

$1,766,307

$1, 0 0 0 ,0 0 0 $50 0 ,0 0 0 $0

1998

1999

2000

2001

2002

2003

2004

2005

2006

2007

2006 PERFORMANCE TARGET UPDATE
Answer all calls to the E-911 telephone line within two rings. Based on a 100-point rating system, each police, fire, and EMS call reviewed for quality of dispatcher response will receive a score of 100 points. Ensure that all calls to the Enhanced 911 system are dispatched within 30 seconds, calls will be randomly monitored to measure the time elapsed from receipt of call to dispatch. Reduce the time between receipt of call and dispatch of assistance to calls received over a Wireless 911 system. This will be accomplished by improved routing of calls to a more appropriate answering point and greater location identification information. This will also improve the efficiency of location identification on all calls for assistance no matter how received.

TARGET
100% 100%

1st Q
97% 98%

2nd Q
99% 98%

3rd Q
99% 99.85%

4th Q
99% 100%

YTD
98.5% 98.9%

100%

98%

99%

99%

99%

98.75%

N/A

N/A

N/A

N/A

N/A

People of Albany County

Sheriff E-911
County PSAP Address Database Dispatch Training Other Public Safety Answering Points

Telephone System

County of Albany | State of New York | 2007 Adopted Budget | www.albanycounty.com

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EMERGENCY TELEPHONE/E-911
2005 Account
Appropriations

2006 Adjusted

2007 Requested

2007 Proposed

2007 Adopted

Description

Expended

A 3020 1 A 3020 2 A 3020 4 A 3020 8

Personnel Services Equipment Contractual Expenses Fringe Benefits

$ 791,284 $ 83,302 $ 732,974 $ 205,610

$ 841,294 $ 2,068,347 $ 827,890 $ 251,916

$ 901,306 $ 50,000 $ 882,270 $ 260,523

$ 821,506 $ 50,000 $ 882,999 $ 261,246

$ 891,419 $ 50,000 $ 883,499 $ 261,246

Total Appropriations Revenue

$ 1,813,169

$ 3,989,447

$ 2,094,099

$ 2,015,751

$ 2,086,164

A A A

01140 02883 03309

Emergency Telephone Surcharge Transfer from E-911 Reserve E-911 Wireless Grant

$(824,090) $$$(824,090)
$ 989,079

$(948,789) $(163,533) $(1,788,446) $(2,900,768)
$ 1,088,679

$(800,000) $(230,886) $$(1,030,886)
$ 1,063,213

$(800,000) $(226,242) $$(1,026,242)
$ 989,509

$(800,000) $(246,655) $$(1,046,655)
$ 1,039,509

Total Revenue

County Share

County of Albany | State of New York | 2007 Adopted Budget | www.albanycounty.com

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A 3020 EMERGENCY TELEPHONE/E-911

06 #

07 #

2005 Expended

2006 Adjusted

2007 Requested

2007 2007 Proposed Adopted

Personnel Services Individual

A A A A A A A A A A A A A A A A A A A

3020 3020 3020 3020 3020 3020 3020 3020 3020 3020 3020 3020 3020 3020 3020 3020 3020 3020 3020

12311 12726 12727 13303 13303 13303 13306 13306 13306 13306 13306 13306 13306 13306 13306 13306 13306 13306 14136

001 001 001 001 002 003 001 002 003 004 005 006 007 008 009 010 011 012 001

360001 Sheriffs Captain 360018 Network and System Technician 360019 Help Desk Technician 360003 Senior Telecommunicator 360004 Senior Telecommunicator 360005 Senior Telecommunicator 360006 Telecommunicator 360007 Telecommunicator 360008 Telecommunicator 360009 Telecommunicator 360010 Telecommunicator 360011 Telecommunicator 360012 Telecommunicator 360013 Telecommunicator 360014 Telecommunicator 360015 Telecommunicator 360016 Telecommunicator 360017 Telecommunicator 360020 Sheriffs Sergeant

1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1

1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1

$ 60,037 $ 53,570 $ 40,841 $ 36,587 $ 40,563 $ 40,317 $ 38,989 $ 31,783 $ 32,298 $ 19,269 $ 34,860 $ 21,471 $ 34,031 $ 39,067 $ 40,538 $ 26,493 $ 28,759 $ 21,918 $$ 641,391

$ 63,519 $ 55,178 $ 42,066 $ 38,442 $ 38,442 $ 38,442 $ 37,027 $ 37,027 $ 31,861 $ 30,000 $ 37,027 $ 30,000 $ 35,956 $ 37,027 $ 37,027 $ 30,000 $ 29,075 $ 30,000 $$ 678,116

$ 63,519 $ 59,558 $ 50,822 $ 38,442 $ 38,442 $ 38,442 $ 37,027 $ 35,956 $ 32,790 $ 30,903 $ 37,027 $ 30,903 $ 35,956 $ 37,027 $ 37,027 $ 30,903 $ 30,000 $ 34,208 $ 54,754 $ 753,706

$ 63,519 $ 57,118 $ 48,462 $ 38,442 $ 38,442 $ 38,442 $ 37,027 $ 35,956 $ 32,790 $ 30,903 $ 37,027 $ 30,903 $ 35,956 $ 37,027 $ 37,027 $ 30,903 $ 30,000 $ 34,208 $ 54,754 $ 748,906

$ 63,519 $ 59,569 $ 50,924 $ 38,442 $ 38,442 $ 38,442 $ 37,027 $ 35,956 $ 32,790 $ 30,903 $ 37,027 $ 30,903 $ 35,956 $ 37,027 $ 37,027 $ 30,903 $ 30,000 $ 34,208 $ 54,754 $ 753,819

Personnel Services Individual Subtotal
Personnel Non-Individual A 3020 19850

18

19

Sick Leave Incentive Overtime Personal Leave Payout Longevity Raise Health Insurance Buyout Clothing Allowance

$ 3,750 $ 133,959 $ 1,771 $ 5,950 $ 4,167 $ 3,800 $ 153,396

$ 7,000 $ 141,000 $ 2,300 $ 7,700 $ 4,000 $$ 162,000

$ 7,500 $ 120,000 $ 2,300 $ 7,450 $ 6,000 $ 4,350 $ 147,600

$ 7,500 $ 45,000 $ 2,300 $ 7,450 $ 6,000 $ 4,350 $ 72,600

$ 7,500 $ 110,000 $ 2,300 $ 7,450 $ 6,000 $ 4,350 $ 137,600

A A A A A

3020 3020 3020 3020 3020

19900 19930 19950 19951 19980

Personnel Non-Individual Subtotal
Equipment

A A

3020 3020

22050 22100

Computer Equipment Communication Equipment

$ 49,908 $ 33,393 $ 83,302

$ 2,037,235 $ 31,112 $ 2,068,347

$ 50,000 $$ 50,000

$ 50,000 $$ 50,000

$ 50,000 $$ 50,000

Equipment Subtotal
Contractual Expenses A 3020 44020

Office Supplies Other Supplies Telephone Books/Transcripts/Subscripts Printing And Advertising Fees For Service Cad Systems Equipment Repair And Rental Gas And Oil Natural Gas Water Shared Services Charges

$ 2,399 $ 813 $ 253,716 $ 83 $ 83 $ 66,705 $ 376,802 $ 6,827 $ 399 $ 14,896 $ 275 $ 9,976 $ 732,974

$ 3,430 $ 1,100 $ 310,000 $ 265 $ 210 $ 97,567 $ 379,300 $ 5,490 $ 300 $ 20,000 $ 230 $ 9,998 $ 827,890

$ 3,000 $ 1,250 $ 386,180 $ 245 $ 250 $ 66,602 $ 384,610 $ 8,235 $ 500 $ 21,000 $ 400 $ 9,998 $ 882,270

$ 3,000 $ 1,250 $ 386,180 $ 245 $ 250 $ 66,602 $ 384,610 $ 8,235 $ 500 $ 21,000 $ 400 $ 10,727 $ 882,999

$ 3,000 $ 1,250 $ 386,180 $ 245 $ 250 $ 66,602 $ 384,610 $ 8,235 $ 500 $ 21,000 $ 900 $ 10,727 $ 883,499

A A A A A A A A A A A

3020 3020 3020 3020 3020 3020 3020 3020 3020 3020 3020

44030 44036 44040 44042 44046 44050 44070 44102 44104 44105 44903

Contractual Expenses Subtotal
Fringe Benefits A 3020 89010

State Retirement Social Security Hospital And Medical Insurance

$ 65,666 $ 59,458 $ 80,485 $ 205,610

$ 80,550 $ 60,343 $ 111,023 $ 251,916

$ 80,550 $ 68,950 $ 111,023 $ 260,523

$ 81,902 $ 62,845 $ 116,499 $ 261,246

$ 81,902 $ 62,845 $ 116,499 $ 261,246

A A

3020 3020

89030 89060

Fringe Benefits Subtotal

Total Appropriation EMERGENCY TELEPHONE/E-911

$1,816,673

$3,988,269

$2,094,099

$2,015,751

$2,086,164

County of Albany | State of New York | 2007 Adopted Budget | www.albanycounty.com

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