Request for Proposal MANAGEMENT INFORMATION SYSTEM (MIS)

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RFP Reference No: OBC/HO/DIT/RFP-MIS/26/2009-10




          Request for Proposal


              for Complete and
             Centralized Solution
                      for

     MANAGEMENT
INFORMATION SYSTEM (MIS)
                                   for




         Oriental Bank of Commerce
                    Department of Information Technology
                           Head Office, New Delhi
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                                     BID DETAILS

  S.   Activity                                     Date
 No.
  1.   Date of commencement of Bidding Process      10.11.2009
  2.   Date and Time of Pre Bid meeting             16.11.2009
  3.   Last Date and time of sale of Bidding        30.11.2009
       Documents and Bid submission
 4.    Date and time of Technical Bid opening      01.12.2009 at 3.00 p.m.
 5.    Place of Pre-Bid Meeting and Opening Bids   Oriental Bank of Commerce
                                                   Head Office
                                                   Dept. of Information Technology
                                                   4th Floor, F – 14, Competent House
                                                   Connaught Place
                                                   New Delhi – 110001
 6.    Address for Communication                   As above
                                                   Tele. 011-23325590
                                                          011-23358467
                                                   Fax. 011-23310013
 7.    EMD (Earnest Money Deposit)                 Rs. 500000.00
 8.    Cost of RFP                                 Rs. 10000.00
 9.    Contact Persons                             In case any clarification is required in
                                                   the matter email at dit@obc.co.in

Note: Bids shall be opened in the presence of Bidder’s representative who may choose to
attend, but persons attending must have clear cut authorization to attend.
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1.      OBJECTIVE
Oriental Bank of Commerce is a leading Public Sector Bank with around 1600 (SOLs)
Branches / Administrative Offices / Departments spread across the country. The Bank has a
three tier organizational setup – Branches, Regional Offices & Head Office. Presently, there
are 30 Regional Offices reporting to the Head Office.
OBC requires a comprehensive MANAGEMENT INFORMATION SYSTEM for the BANK
The Objective of this RFP is to select technically competent and commercially competitive
bidder for supply, installation, operationalization and maintenance of completely
centralized MANAGEMENT INFORMATION SYSTEM for the Bank

TECHNOLOGY ENVIRONMENT OF THE BANK

All the Branches / Offices of the Bank already stand migrated (100% CBS Coverage) to Core
Banking Solution (FINACLE from M/S Infosys Technologies Ltd.) CBS environment including
Surround Applications of the Bank are as under:


 Application – System Type                         Operating System            Database
 Core Banking Solution FINACLE: 7.017                 Sun Solaris              Oracle 9i
 (being shortly upgraded to 7.019)                (being upgraded to 10)    (being upgraded to
                                                                                   10g)
 RTGS / NEFT: IBM                                    Windows 2000          Oracle9i / Weblogic
                                                                            / MQ Series(IBM)
 Internet Banking: Wipro Net power                   Windows 2000             MS SQL 2005
 Govt. Business Module GBM: SUN E6900                   Solaris 9               Oracle 9i
 Pension                                            Windows 2003                Oracle 9i
                                                   Enterprise Server

Other IT Systems:-
a) The Treasury, Investments and FOREX Operations of the Bank are currently supported
at the Investment & International Banking Divisions, Delhi by the package IDEAL - IDEALFX,
running on Wipro Netpower Linux 5.3 / Oracle 10g.
b) Besides, there are other applications as well viz. for ATMs (Card Management System),
CMS (Cash Management System), QLM, regarding ALM, IMAC


2.      BIDDERS’ ELIGIBILITY CRITERIA
 Following are the Bidder’s basic Eligibility Qualification Criteria and the bank reserves right
 to disqualify straight away Technical Bids not complying with the same-
 1.     The Bidder should have been engaged as a Vendor for implementing MIS Solution
        atleast in three Public Sector Banks for atleast last two years.
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 2.   The Bidder should be a Solution Provider for providing Complete MIS Solution as
      envisaged in this RFP.
 3.   The Bidder should have experience of handling large database of the size of about 2
      TBs, which may further increase upto 4 TBs in next 3 – 4 years.
 4.   The Bidder should necessarily have proven track-record of developing complete and
      comprehensive MIS Solution using database of FINACLE and a few Applications
      similar to those listed in this RFP. The offered Solution should necessarily have been
      introduced in FINACLE environment and the same must be working satisfactorily for
      a period of at least last two years and a Certificate to the effect from the Banks must
      be submitted along with the Bid. Experience with Public Sector Banks only will be
      reckoned for this purpose.
 5.   The Bidder will be single point of contact to provide Complete MIS Solution to the
      bank.
 6.   The Bidder should be atleast a 5 year old Company, financially solvent and a Profit
      Making entity. The Vendor should have strong Organizational strength for
      implementing the Solution including Hardware, Software, Disaster Recovery, System
      Integration, Implementation, etc. System Integration should be based on Industry
      Best Practices
 7.   Bidder must not be a blacklisted company declared by any Regulator/ Statutory
      Organization / Public Sector Companies / Banks in India

3.    SCOPE OF WORK
      Broad scope of work includes but not limited to:-
 1.   Development, Customization, Installation,        Implementation,     Integration   and
      Management of Centralized MIS solution.
 2.   System Integration for complete MIS including Supply, Installation and maintenance
      of MIS Solution based on latest technology.
 3.   The Bank may look at a readymade MIS Solution which meets MIS Requirements of
      the Bank or the Solution offered is customizable to meet specific requirements of the
      Bank.
 4.   Complete Sizing of the solution including Hardware, Software, Operating System,
      and Servers etc based on the Sizing Parameters given in this RFP, with proper
      justification shall be provided by the Selected Bidder within 30 Days of Completion of
      the SRS and the Selected Bidder shall be responsible for the functioning of the MIS
      System as envisaged in this RFP.
 5.   The offered Solution should support high uptime of 99% per week for which
      adequate redundancies in the complete solution be built up to avoid any single point
      of failure.
 6.   Entire Solution should work in failure mode and ensure high uptime
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7.   Understanding MIS requirements of the Bank based on the list of Reports as per
     Annexure-I, which reflects present position of Reports being sent by the Branches to
     their Regional Offices and the consolidated ones from Regional Offices to Branches.
     Besides, Reports / Information / Data are being generated at Head Office also.
     Further Reports may be added / substituted during the Study for complete
     assessment of MIS Requirements / System Study to better understand the banks
     requirements and Customization in Software, if required, accordingly with a
     provision to further fine tune during Product Development and Implementation
     within the accepted architecture.
8.   The scope may further increase / decrease based on the Requirement Study. Vendor
     should also be prepared to provide enhancements / modifications keeping in view
     the fresh / future requirements of the Regulator / Statutory Authorities.
9.   The Solution should generate Bi-lingual Report Headers viz. in English and Hindi.
10. The Solution should provide Data Extraction Tools for capturing data already resident
    in the Systems of the Bank mainly FINACLE. Bank may decide to integrate all Data
    Sources / Data available in other applications like GBM, IDEAS, etc. as listed in this
    RFP; to have a complete centralized MIS Solution, costs may accordingly be quoted.
11. The Solution should obviate need for feeding any data / information already
    available in any of the Systems / Solutions with the bank.
12. The Solution should be able to Interface / Download / incorporate data from any of
    the Systems / Solutions deployed by the Bank, as listed in this RFP and mentioned
    above.
13. Information regarding gaps in data etc., if any, that may be required to be fed
    manually by the branches / offices, at the entry / originating points, the Solution
    should support same with facility for such data entry manually, verification thereof
    with maker-checker facility. The Solution should populate database gaps at the point
    of entry / origination i.e. branches / offices, allowing gap data / information entries
    only.
14. The Solution should be web based with all User Friendly and Security Features viz.
    Audit Trail, Access Control, Password Control, and Report Extraction Control etc. in
    line with such Policies of the Bank, which shall be defined and discussed with finally
    selected Bidder. Bidders should have clear understanding and acceptance of same.
15. The Solution should provide BI (Business Intelligence) Tool, capable of various multi-
    dimensional analysis across parameters, periods and dimensions as may be user
    defined. The analysis may be based on but not limited to Bank as a whole, Region-
    wise, Branch-wise, Industry wise, Activity wise, Product wise, Sector wise, Group
    wise, Exposure-wise, Geography-wise, Risk Profile-wise etc. Bidders, based on their
    experience in the field, are expected to suggest enhancements to improve the
    analytical content.
16. The Solution should be able to provide “What if" analysis on various parameters. In
    case of any change in the environment, the solution must be able to provide desired
    information as an effect of the change. Further, the Solution should facilitate drill-
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     down / drill-up functionalities to enable user to analyze / forecast macro and micro
     level trends.
17. The Solution should provide Users in Head Office Departments, Regional Offices and
    Branches, dashboard to view and generate MIS Reports in line with the requirements
    at various levels. The Solution should provide information in forms - combination of
    numerical and / or graphical forms through dashboard, as the user may desire.
18. The Solution should provide a Reporting tool to facilitate report design, generation,
    distribution and archiving.
19. The Solution should have Data Replication capability, in case the Bank requires same.
20. The Solution should support Backup of Data / Information / Reports etc.
21. Training of the Bank’s MIS Project and the User Staff. Training must cover both
    Classroom and Hands on and necessary training material and documents must be
    provided to the participants. Training must cover
             Software Solution for 10 IT Officers
             Software Implementation Training for 10 IT Officers
             User Training: Trainers Training – 90 Officers (In batches of 30 each)
22. There should be ETL tools to extract and upload data from the existing Systems
23. The Solution should support installation of the MIS Application on Test Environment
    and assist Bank in carrying out User Acceptance Test (UAT). Selected bidder shall also
    provide Test Cases and Methodology acceptable to the Bank.
24. Assisting the Bank in rolling out application in Head Office / Regional offices and
    Branches of the Bank.
25. Providing comprehensive documentation of the application including application
    architecture, description of the interfaces, description of the data model, database
    table structure, complete description of the data elements (metadata), description
    of data extraction / transformation / load operation cycles, user manual etc,
26. Providing application maintenance for error fixes, additions / modifications to the
    software to cater to changes to data sources and/ or new reporting requirements
    during warranty period of one year as well as during the post-warranty period.
27. The Solution should facilitate users to generate their own Reports through queries.
28. MIS Project completion should be within 8 months from the date of placing of the
    Order / execution of Agreement with the Bank.
29. Solution Management: There should be atleast two on-site engineers, located
    centrally at Delhi, for extending services like extraction of adhoc data, helpdesk, data
    backup, user management, database management / maintenance, updating of data,
    maintaining integrity of the data, loading application upgrades, technical support for
    adhoc queries, archival of data etc., free of cost during one year warranty period of
    the project to start after UAT sign-off of the project and for two years thereafter.
    However, tenure of these technical personnel after warranty period shall be decided
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       / further extended on the basis of review at the end of each year, at the sole
       discretion of the bank. Man Month charges for such support, after free of charges
       warranty period, be quoted separately for two years, in the Commercial Bid.
 30. The vendor must provide 1 Year Comprehensive On-site Warranty for Application
     Software including all required Software to run the Application. The Vendor must
     undertake to provide Post Warranty Maintenance Support for MIS Solution after
     expiry of the Warranty Period, for which Rate of AMC shall be quoted by the Bidder
     separately alongwith Commercial Bid. AMC Cost for 5 Years including 1 year
     Warranty Period shall form part of Project Cost under the Commercial Bid.
 31. The bidder has to submit an undertaking along with the delivered item (Annexure
     VIII), signed by the official not lower than Company Secretary, certifying that all the
     components/parts/assembly/software used in the MIS Solution were original/new
     components/parts/assembly/software and that no refurbished/duplicate/second
     hand components/parts/assembly/software were being used or would be used.

4.     FUNCTIONAL REQUIREMENTS
Oriental Bank of Commerce presently has around 1600 (SOLs) Branches and Administrative /
Controlling Offices. At present MIS Data is compiled at CBS - MIS Cell, Head Office and
provided to Branches / Departments in the shape of Reports / Returns / Statements / Data
The requirement for the Centralized MIS Solution and the functions as detailed in this RFP,
should support, in brief but not limited to, as under:
 1.    Segregate MIS functions from the present transactional CBS System, so that MIS
       functions can be carried independently with increased efficiency
 2.    Remove possible data inconsistencies through cross validations in the MIS Solution
       to achieve Consistency, flow of accurate Information / Data between various levels
       of Administration / Offices
 3.    Generate Comprehensive MIS Reports as required by the bank from time to time
       facilitating Industry-wise, Sector-wise, Activity-wise, Area-wise etc analysis of
       Exposures and Progress.
 4.    Handle all Compliance / Statutory / Monitoring Reports like BSR, DSB, PS Advances,
       Sectoral Classification of the Loans and Advances etc, required to be submitted to
       External Agencies, Regulator, and Internal Consumption etc.
 5.    Generate all Returns for Audit at Branches, Regional Offices and Head Office based
       on Transactional Data from CBS System.
 6.    Record and create database for pre-disbursal stages of Advances, so as to facilitate
       monitoring of flow of loan applications and their disposal as well, information / data
       regarding which is not taken care in the CBS System.
 7.    Generation of validated and uploadable data for submission to CIBIL
 8.    Facilitate system driven Asset Classification and handling of provisioning and post
       MOCs position in MIS in totality.
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 9.    Facilitate Credit Monitoring- Standard and Potential NPA accounts
 10.   Monitoring of legal Suit Filed Cases, SERFASI Act proceedings, performance under
       compromised accounts, restructured NPA accounts, partially written off accounts
       etc,
 11.   Provide Basel II – RW calculation on Credit Risk / RWA computation on Credit Risk
       supported by Auditable Verification Reports to enable multilevel (Branch / RO / HO)
       Audit of the Risk Weight Computation under Credit Risk as per Basel II Guidelines.
 12.   Maintenance of historical data representation
 13.   Generate Reports relating to Liability side of the Balance Sheet, as well.
 14.   Executive Dash Boards to enable provision of Executive Dash Board on various
       business parameters of the Bank or as decided by the bank from time to time.
 15.   Validate existing database for transfer to MIS Solution. The Selected Vendor will
       provide Gaps in the Data including Gap Reports regarding data not available in CBS
       but critical to MIS and also Gap Screens at the Data / Information Entry level viz.
       Branches / Offices giving Gap Reports / Gap Information to the Users, for filling the
       Gaps. Business Rules for Validation of Data will be discussed and finalized with the
       Selected Vendor
 16.   Till the time of stabilization of MIS Solution i.e. before all MIS related functions are
       carried through the MIS Solution only, for which this RFP is being floated,
       a) All New Borrowal Accounts are to be opened in the CBS System only after
          validation of the Account Details / MIS Details in the MIS Solution to maintain
          MIS Consistency from the very beginning of an account i.e. from Application
          Receipt time and
     b) Validated MIS Details / Information, for the Existing Database and the New
          Accounts have to be uploaded back on the CBS System at specified frequency
          in line with the CBS Parameters. Frequency and Parameters i.e. MIS Solution
          should take care of the CBS fields as well by Coding / Mapping / Fields, which
          shall be arrived at with the Selected Vendor.
     c)   There shall be no double entry of data and information in CBS System and the
          MIS Solution
 17. Frequency for Data extraction from the Systems shall depend on the Periodicity of
     Reports / Returns / Information / Adhoc Requirements to be met / generated,
     generally on weekly, fortnightly, monthly basis. Some Adhoc Requirements /
     Dashboard Information are required on Daily basis, as well. Frequency shall be
     discussed, in detail with the Selected Vendor.
Please Note: the above are illustrative requirements and detailed scope of the project shall
be assessed by the Selected Bidder through comprehensive System Study of the Bank,
further reports and Queries which are to be generated will need to be discussed &
crystallized as per Banks requirements.
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5.     SIZING AND SCALABILITY REQUIREMENTS
It is most important that MIS Solution with all its components should be scalable to handle
additional MIS Reports as the bank may require, from time to time. Scalability must be in
terms of Hardware, Software, Additional MIS Reports, ETL Tools etc. keeping in view to next
5 Year MIS requirements. MIS Solution will be used as under:
               Maximum Number of users:                   5000
               Maximum Number of Concurrent Users:        3000

              Number of Reports / Returns / Statements: 400
              Period of Storage of Data:                4 Years
 1.    The Sizing of the Solution should be done keeping in view all the above points,
       including next 5 Year requirements and a detailed Sizing Document incorporating
       proposed System Architecture, Parameters and Justification thereof must be
       submitted by the Selected Bidder within 30 Days of Completion of SRS and the
       Bidder shall be responsible to ensure generation of desired output as finalized
       through SRS Process and that the System doesn’t demand any enhancement in Sizing
       during next 5 years.
 2.    The Bank requires web-based Management Information System Solution with
       Centralized Architecture customized to automate all MIS Processes specified in this
       RFP document.
 3.    The solution must be sized to provide a reasonably good response time on the User
       Terminal with about 3000 Concurrent Users.
 4.    Proposed solution should ensure all Security Aspects viz. Database Security,
       Application Access Security, Communication Channel Security, User level Security,
       etc and Compliance of all Terms and Conditions of this RFP.
 5.    It would be Vendor responsibility to ensure that the Sizing of the Hardware,
       Software, Middleware etc meet complete requirement of the Bank within the
       stipulated performance parameters.
 6.    In would be Vendor responsibility to ensure that the performance of the Solution
       delivered i.e. MIS Application Software, etc. (other than RDBMS and O/S) meets
       specified performance parameters as detailed in this RFP. It would be sole
       responsibility of the Vendor to upgrade the Software etc so as to meet the stipulated
       performance parameters without any cost to the Bank.
 7.    Interface with the Bank’s Core Banking Solution viz. FINACLE 7.0.19 (Presently 7.0.17
       being upgraded shortly) and others Applications / Solutions, if decided by the Bank,
       including necessary support during future upgrading of the Core Solutions.
 8.    The successful bidder shall be required to put in place Master Creation Utilities as
       per requirement of the Bank before the Project goes live and provide necessary
       training to Bank’s team on Administration of the System and User Training to Staff as
       detailed in this RFP.
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6.     DATA CAPTURING
The MIS Report, presently being sent by the Branches to their Regional Offices or to Head
Office or Outside Agencies and consolidated Returns being sent by the Regional Offices to
Head Office or Outside Agencies are given in Annexure-I. Besides, there are Reports /
Returns / Adhoc Data being generated centrally at Head Office. MIS Solution - Scope /
Requirements, in detail, have been specified in this RFP. In line with the Requirements,
       a.      While major portion of the data/information will be available in the FINACLE
               System,
       b.      Data that has to be captured / entered a fresh at the Branch / Regional Office
               levels shall be based on the Parameters of the MIS Solution being offered as
               well as MIS Requirements / Gap Reports relating to data / Information critical
               to MIS but not available in FINACLE, and
       c.      Some data requirements will have to be met by incorporating data /
               information already residing / available in other surround applications subject
               to decision in this regard by the bank to integrate such data / information as
               well in the MIS Solution.
Depending on the future requirements the number of both the MIS Reports and the Fields
where and what data has to be captured may increase, which shall be discussed with the
Selected Vendor and decided after conducting System Study as specified in this RFP during
the course of implementation of the MIS Solution

7.     SYSTEM REQUIREMENTS
 1.    MIS Solution / Application should be based on a Centralized MIS Database to be
       created centrally for the purpose as part of the MIS Solution, and the Users will be
       located in various Head Office Departments at Delhi, Regional Offices, Regional
       Inspectorates / Offices, Branches and Extension Counters spread across the country.
 2.    The Solution must facilitate Merging of Branches / Regions, Shifting of Branches from
       one Region to other, Creation of New Branches and New Regions.
 3.    The Solution must comply Information Security Policy of the Bank on all Security
       issues like, User Level Security, Data / Information Security
 4.    The web-based on-screen user interface should be through an information portal,
       with standard features such as a search engine, input screens and option to generate
       reports / output in various formats by the Users. The system should also support
       generation of reports centrally at scheduled intervals and printouts distributable in
       various File Formats viz. Text, Excel; PDF etc.
 5.    Bank has a Wide Area Network connecting its Head Office, Controlling Offices and
       Branches and Extension Counters.
 6.    The application should be capable of scaling up and hardware configuration as per
       the sizing document should be capable of catering to the requirements of the Bank
       for at least next five years.
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 7.    The MIS solution should have Data Replication capability in case Bank opts for same.
 8.    The Bidder must provide on-site support during the Warranty period at no additional
       cost to the Bank. The Bidder should extend necessary on-site support under Solution
       Management (onsite support) during post warranty period as well, as per the
       requirement of the Bank and covered in detail under the head “Scope of the Work”.
 9.    The Bidder must provide Report writer, Report scheduler and Portal server as may
       be required for delivering end-to-end solution.
 10. The solution is to be implemented at Delhi.
 11. The Application should preferably be based on the Hardware Platforms / Databases /
     System Software in line with the ones already in use in the Bank
 12. The Bidder shall provide the detailed Solution Architecture showing all the internal
     components of transaction workflow.
 13. The Solution should meet all system related requirements elaborated in this RFP,
     covered in scope, functional and other requirements in totality.
The Bank reserves right to bring any changes in System Requirements, which if done, will
be communicated to the Bidders in time to allow them to revise their proposals

8.     BIDDERS PRESENTATION AND DEMONSTRATION OF THE SOLUTION
Bidders will be short listed first on the basis of qualifying Eligibility Criteria and then
Responsiveness of the Bid meeting Scope, Functional Requirements etc. as detailed in this
RFP Document i.e. evaluation of the Bids shall be done by the Bank on Technical, Functional
Parameters as well as experience and capability of the Bidder to implement the MIS
Solution.

The shortlisted Bidders will have to make Presentation of their MIS Solution, demonstrate
MIS Solution by arranging Product “walk through”, and if required, visits to the Public Sector
Banks as well i.e. where the Product is successfully implemented by them, as part of final
evaluation.

Based on the presentations the Bank shall evaluate the Vendors for their readiness of the
product and capabilities to meet the functional, operational and other requirements of the
Bank and accordingly the Bank shall take a decision for short listing of the Vendors for
Commercial Evaluation

Setting of evaluation criteria for selection purposes shall be entirely at the discretion of the
Bank. The decision of the bank in this regard shall be final and no correspondence shall be
entertained in this regard.
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9.     BIDDING PROCESS
9.1    RFP Purchase and Bid Submission
The interested eligible bidder may collect this RFP from the Department of Information
Technology, Head Office located at following address after depositing a non-refundable
Demand Draft / Pay Order for Rs. 10,000/- (Rupees Ten Thousand Only) favoring Oriental
Bank of Commerce. The RFP can be collected from 10:00 AM to 02:00 PM on Saturdays and
10:00 AM to 05:00 PM on weekdays from 10.11.2009 till last date for bid-submission. The
RFP can also be downloaded from the Bank’s website, i.e., www.obcindia.co.in. However,
the bidder shall have to submit a Demand Draft / Pay order, as mentioned above along with
the bid.
The Bank shall not consider any request for date-extension for bid-submission on account of
late receiving/downloading of RFP by any prospective bidder. The bids, not already
purchased and not accompanied by the Demand Draft / Pay Order of requisite amount shall
be out rightly rejected.
Bids duly sealed, addressed to the Dy. General Manager (IT), should be delivered on or
before 30.11.2009.
Bids have to be dropped in the Tender Box placed at the following address:
       Oriental Bank of Commerce,
       Department of Information Technology, Head Office
       4th Floor, F-14, Competent House,
       Connaught Place, New Delhi – 110 001
In the event of the specified date for bid-submission being declared a holiday for the Bank,
the bids will be received up to the appointed time on the next working day.
9.2    Cost of Bidding
The bidder shall bear all costs associated with the preparation, submission of its bid and cost
of attending pre-bid meeting, conducting product walkthrough and the Bank will, in no case,
be responsible or liable for these costs, regardless of the conduct or outcome of the bidding
process.
9.3    Late Bids
Any bid received by the Bank after the last date for bid-submission will be rejected and
returned unopened to the bidder, if the bidder desires so.
9.4    Clarifications of RFP
A prospective bidder requiring clarification on any point mentioned in the RFP may notify
the Bank in writing or by fax/e-mail at the address indicated below:
       Dy. General Manager (IT)
       Oriental Bank of Commerce
       F-14, 4th Floor, Competent House,
       Connaught Place, New Delhi – 110 001

       Phone: 011 – 23325590, 23358467
       Fax: 011-23310013
       E-mail: dit@obc.co.in
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       Pre Bid Meeting
       Date:             16.11.2009
       Time:             11:00 AM
       Venue:            Dept. of Information Technology
                         Oriental Bank of Commerce
                         F-14, 4th Floor, Competent House,
                         Connaught Place, New Delhi – 110 001
9.5    Amendment to RFP Contents
At any time prior to the last date for bid-submission, the Bank may, for any reason, whether
at its own initiative or in response to clarification(s) requested by a prospective bidder,
modify the RFP contents by amendment.
Amendment will be notified in writing or by fax/e-mail to all the prospective bidders or
published on Bank’s website, and will be binding on bidders. Publication of changes in
Bank’s web-site shall be deemed communication to all prospective Bidders. The Bank shall
not be liable for any communication gap.
In order to provide prospective bidders, reasonable time to take the amendment into
account for preparation of their bid, the Bank may, at its discretion, extend the last date for
bid-submission.
9.6    Two Stage Bidding Process
The bidder will submit its response to the RFP, packaged as a set of following envelopes:
Demand Draft / Pay order of Rs. 10,000/- as participation fee, in a sealed envelope
superscribed as Participation Fee;
Financial Bank Guarantee for Earnest Money Deposit of Rs. Five Lac, as per Annexure VI,
valid for six months from the last date of bid-submission, in a sealed envelope superscribed
as BG-EMD;
Technical Bid containing documents in a sealed envelope superscribed as Technical Bid; and
Commercial Bid containing documents in a sealed envelope superscribed as Commercial
Bid.
The Bank expects the bidder to carefully examine all instructions, forms, terms & conditions
etc., mentioned in this RFP. Failure to furnish all information required for submission of a
bid not substantially responsive to the RFP in every respect will be at the bidder’s risk and
may result in the rejection of its bid without any further reference to bidder.
First Stage of Bidding
In the first stage, only the Technical Bids will be opened in presence of a Technical Bids
Opening Committee, and bidders’ representatives who choose to attend, at the time, on the
date and at the place that will be communicated to them by the Bank. The bidders’
representatives who are present shall sign a document evidencing their attendance.
Second Stage of Bidding
In the second stage, commercial bids of short-listed technically-qualified bidders displayed
on website (https://www.obcindia.co.in) shall be opened in presence of a Commercial Bids
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Opening Committee, and bidders’ representative who choose to attend, at the time, on the
date and at the place that will be communicated to them by the Bank. As above, the
bidders’ representatives who are present shall sign a document evidencing their
attendance. The L-1 bidder shall be determined as per the criterion given under commercial
evaluation.
9.7     Bid Features
9.7.1   Language of the Bid
All bids and supporting documentation must be in English only.
9.7.2 Bid Currency & Price Structure
Prices shall be expressed in the Indian Rupees only. The bidder must quote item-wise total
price inclusive of all duties and charges related to freight, insurance, forwarding, packing,
dispatch, installation etc. Value Added Tax, Sales Tax, Octroi and Local Taxes, if any, are
payable extra on actual
9.7.3 Validity Period
The Bids shall be valid for a period of six months from the last date for bid-submission. A bid
valid for a shorter period shall be rejected by the Bank as non-responsive.
9.7.4   Format & Signing of Bid
Each bid shall be made in the legal name of the bidder and each page of it shall be signed
and duly stamped by the bidder or a duly authorized person to sign on behalf of the Bidder.
Any interlineations, erasure or overwriting shall be valid only if these are initialed by the
person(s) signing the bid.
Executive(s) representing the bidder should be duly authorized to sign the bid, interacting
with the Bank for all sorts of communication as well as appearing in for price negotiation
meeting, in case the bidder emerges as L-1 as a result of commercial evaluation of all
technically qualified bids. A letter of this intent, issued by the Proprietor, CEO, Director, or
any top level executive, authorizing representing executive(s) should be submitted as part of
the Technical Bid.
9.8     Technical / Commercial Bid Essentials
        9.8.1 The Technical Bid must contain the following:-
        1.     Letter authorizing representing executive(s);
        2.     Documents in support of meeting Bidder’s Eligibility Criteria;
        3.     Bidder’s General Information (Annexure III-a and III-b);
        4.     Point wise compliance with the Scope of Work, Functional Requirement, and
               Technical Requirements.
        5.     Acceptance of all Terms & Conditions mentioned in the RFP (Annexure II);
        6.     Audited Balance Sheet and Profit & Loss Account documents for the last 3
               years;
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       7.      Bill of Material without Pricing Information (Annexure IV); It should be
               replication of commercial bid without prices.
       8.      Electronic copy (MS Word/Excel Format) of Technical Bid on a CD. (If there is
               variation in hard copy and soft copy of the bids, hard copy will be treated as
               final bid)
       9.8.2 The Commercial Bid must contain the following:-
       1.      Bill of Material with Pricing Information of all the items
       2.      Chart for L1 determining commercial competitiveness (Annexure V); and
       3.      Electronic copy (MS Word/Excel Format) of Commercial Bid burned on a CD.
               If there is variation in hard copy and soft copy of the bids, hard copy will be
               treated as final bid.
9.9    Bid Evaluation
The purpose of bid evaluation is to determine the technically compliant and commercially
lowest bid from amongst the substantially responsive bids received by the Bank. In order to
determine the lowest evaluated responsive bid, the Bank shall adopt a systematic
evaluation process comprising of following logical steps.
9.9.1 General Evaluation
The Bank will examine the bids against Bidder’s Eligibility Criteria mentioned in the RFP.
The Bank will examine the bids to determine whether they are complete, whether any
computational errors have been made, whether Participation fee, Earnest Money Deposit
and required sureties have been furnished, whether the documents have been properly
signed, and whether the bids are generally in order.
The Bank may waive any minor informality, nonconformity, or irregularity in a bid which
does not constitute a material deviation, provided such waiver does not prejudice or affect
the relative ranking of any bidder.
Prior to the detailed evaluation, the Bank will determine the substantial responsiveness of
each bid against this RFP. For purposes of these clauses, a substantially responsive bid is one
which conforms to all the terms and conditions of the RFP without material deviations.
During evaluation of the bids, the Bank may, at its discretion, ask the bidder for providing
clarification on any point mentioned in its bid. The request for clarification and the response
shall be in writing, and no change in the prices or substance of the bid shall be sought,
offered, or permitted.
9.9.2 Technical Evaluation
The technical bid containing all the documents mentioned in Section 6.8.1 – Technical /
Commercial Bid Essentials shall be evaluated as per the criterion determined by the Bank.
The Bank will evaluate technical bids on the following broad criteria.
       1.      Technical Completeness of the bid containing details of:
               a)   Clear Process Flow/ Functionality of the entire solution
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               b)    Platform being used
       2.      Compliance with Scope of Work, Functional Requirements and Technical
               Requirements.
       3.      Bidder’s acceptance of Terms & Conditions as mentioned in the RFP.
       4.      Bidder’s experience and ability to provide support
       5.      Bidder’s experience in the Bank’s / Financial institution and ability to provide
               complete solution.
       6.      Evaluation of functional capabilities of the MIS Solution offered, through
               product presentation, product walkthrough
Shortlisted Bidders will be required to make Presentation of the MIS Solution / Product,
Product ‘Walk through” and reference visits as part of the final technical evaluation
9.9.3 Commercial Evaluation
Commercial bids submitted by only those bidders, who have qualified the eligibility criterion
and technical evaluation will be opened, their price compared and the lowest quoting
bidder will be declared as L-1 based on the L-1 determination sheet (Annexure V).
Arithmetical errors will be rectified on the following basis. If there is a discrepancy between
the unit price and the total price that is obtained by multiplying the unit price and quantity,
the unit price shall prevail and the total price shall be corrected. If there is a discrepancy
between words and figures, the amount in words will prevail. If the bidder does not accept
the error-correction, its bid will be rejected, and its bid security may be forfeited.
9.10   Notification of Award
The acceptance of a bid, subject to contract, commercial considerations & compliance with
all terms and conditions will be communicated in writing by means of placing order at the
address supplied by the bidder in its bid. Any change of bidder’s address, should therefore
be promptly notified to:
               The Dy. General Manager (IT)
               Oriental Bank of Commerce,
               Department of Information Technology,
                th
               4 Floor, F-14, Competent House,
               Connaught Place, New Delhi – 110 001

               Phone: 011-23318423
               Fax: 011-23310013
               E-mail: dit@obc.co.in


9.11   Disqualification of the Bidder or Empanelled Vendor
Any bidder not complying with the bidding process is liable for disqualification at any stage.
Decision of the Bank in this regard shall be final, conclusive and binding on the bidder.
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ANNEXURE I
                         CALENDER OF STATEMENT AND REPORTS FOR BRANCHES
Periodicity wise list of Statements / Returns
Sl. Particulars                                                                                   Form No.            Periodicity
No.
      ACCOUNTS DEPARTMENT
 1    Statement of Weekly Affairs                                                                   STM-1          Weekly(Each Friday)
 2    Statement of Head Office Suspense Remittance Account                                          STM-9                 Weekly
 3    Statement of Clearing Adjustment Account(Dr./CR), separately for                              STM-7                 Weekly
      a) Clearing Adjustment Account
      b) LBC/MBC
      c) ECS Entries
 4    Bankers Reconciliation Statement                                                              STM-10         Monthly (Last Friday)
 5    Statement of Profit & Loss Account                                                            STM-2          Monthly (Last Friday)
 6                                                                                                  STM-8                Monthly
      Statement of Suspense (Period Wise) O/S separately for Suspense,
      General; Festival; Pension; FCNR; Court Cases / Frauds
 7    Statement of Sundry Deposit Accounts                                                          STM-22               Monthly
 8    Statement of Counterfeit Notes detected by Banks                                                               Monthly (by 3rd)
 9                                                                                                 Formats            Quarterly/Half
      Balance sheet and Profit & Loss Accounts along with the Annexure viz.                                              Yearly/
      a) Annexure VIII Segment Report                                                               (as per              Yearly
      b) Annexure I Aggregate Average Advances of Rural Branches                                    Closing             Yearly only
      c) Annexure VI Nature wise Break-up of O/S in Suspense Account-General                       Circular)            Yearly only
                                                                                                                        Yearly only
      d) Annexure VII Certificate of Cash, SFF (Quantitative), Stocks held as Security, etc
10                                                                                                                     Half-yearly
      Certificate showing O/S position of Refinance taken form NABARD/NHB/SIDIBI                                       March/Sept.
      TAXATION RELATED RETURNS / STATEMENTS
11    Service Tax on “Banking & other Financial Services” & “Service Tax Paid”                                      Monthly (by 15th)
12                                                                                                                 Yearly (by 30th June)
      Annual Return of Cash deposits exceeding Rs. 10 Lakh In a SB A/C during a FY
13    Interest earned from Long Term Finance etc. (u/s 36 (1) (VIII)                                                       Yearly
      COMPLIANCE CELL
14    Compliance Certificate regarding Statutory, Regulatory & other Compliance                                          Quarterly
      CORPORATE STRATEGY & PLANNING DEPTT
15    Monthly Performance of the Branch                                                             Format               Monthly
16    Non-Interest Income Report for Mutual Fund, Insurance (General / Life) & CMS                Annexure III           Monthly
17    Non-Interest Income Report for ABB, RTGS, NEFT, Demat online trading, BG & LC               Annexure IV            Monthly
      CREDIT ADMINISTRATION DEPARTMENT
18    Statement of EAS/SMA with Fund Based Facility of Rs.50.00 Lac and above                                           Fortnightly
19    Position of Clean Overdrafts                                                                  Format              Fortnightly
20    Position of Unavailed Limits                                                                  Format               Monthly
21    Position of Advances of Specialized SME & MID Corporate Branches                              Format               Monthly
22                                                                                                  Format               Monthly
      Fresh SME & Mid Corporate advances sanctioned under Branch Powers
23    Sanctions under Branch Incumbents Discretionary Powers along with Certificate
      a. Regular Loans & Advances                                                                   STM 41                Monthly
      b. Daily temporary advances including Purchase / Discount of Cheques / Drafts,               STM 41A                Monthly
      accommodation against Uncleared Effects / Clearing                                          --------------    -----------------------
      Letter seeking Confirmation for Advances allowed by Branch Incumbent beyond                  STM 41B          As on the date of
      his Discretionary Powers                                                                     STM 41C           accommodation
      a. Cheques / Bills etc. Purchased / Discounted, accommodation against Uncleared Effects /                           allowed
      Clearing
      b. Advances other than above
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24   Disposal of Loan Proposals (both Fresh & Overdue Renewals)                                            Monthly
25   Statement of,                                                                                         Monthly
     a. L/C (Inland / Foreign) which have Devolved upon the Bank; and
     b. Guarantees (Inland / Foreign) Invoked by the Beneficiaries
26   Position of NBFC accounts                                                                             Monthly
27   Position of Advances against Shares/ Debentures                                                       Monthly
28   Monthly Data of Rescheduled/ Restructured Accounts                                                    Monthly
29                                                                                                         Monthly
     Advances granted to Relative of Senior Officers (scale IV and above) of the Bank
30                                                                                                         Monthly
     Loans extended to Firms/ Borrower related to the Directors of the Bank
31                                                                                                    Quarterly within 7
     Advance against Immovable Property                                                                      Dys
32                                                                                        Format       Quarterly within
     Statement showing Limit Sanctioned and Balance Outstanding (last Friday of          prescribed        7 Days
     Quarter) in the borrowal accounts of the Parties having WC Limit & TL of Rs.10.00     by RBI
     Crore and above from entire Banking System
33   Accounts where Credit Rating has been downgraded during the Quarter.                                  Quarterly
34                                                                                                         Quarterly
     Fund and Non-Fund Based (Guarantee) Limits sanctioned to Share Brokers &
     Market Makers under Branch/RO/HO Powers
35   Statement of Limits due for Review / Renewal                                         STM-17      Quarterly (Last day)
36   Project Sanctioned Assistance (having Project Cost of Rs. 10.00 crore & above)                       Half Yearly
37                                                                                       Annexure-          Yearly
     Statement of Restructured/Rescheduled Accounts                                         XVI
     HRD/ ESTABLISHMENT DEPARTMENT
38   Statement of Officiating Allowance                                                                    Monthly
39   Statement of Leave Record                                                            STM-77           Monthly
40   Statement of Establishment Expenses                                                  STAM-4           Quarterly
41   Statement of Overtime Expenses                                                       STAM-6           Quarterly
42   Statement of Bonus Paid / Form D                                                                 Yearly, on Payment

     FOREX TREASURY
43                                                                                        LEC (FII)          Daily
     Statement of Purchase/Sales of Shares/Debentures on behalf of FIIs under
     Portfolio Scheme
44   Statement of Purchase/Sales of Shares/Debentures on behalf of NRI/OCB under                             Daily
     Portfolio Investment Scheme
45   R Returns (Authorised Forex branches only)                                                           Fortnightly
46   Statement of Overdue Merchant Contract                                              STAT- 632        Fortnightly
47   Trade Credit TC I and TCII                                                                            Monthly
48   Gold/Silver/ Platinum Import                                                                          Monthly
49   Booking Forward Contract on past performance basis                                                    Monthly
50   Details of Remittances made under Liberalized Remittance Scheme USD 200000                            Monthly
51   Forex Turnover, Forex commission & interest income                                                    Monthly
52   ORA – Details of permission granted to Constituent for opening of Trading / Non-                      Monthly
     Trading Office / Posting of Customer Representative abroad.
53   Statement showing Overdue Export Bills equivalent of USD 50000 and above                              Monthly
54   Progress report on Realization of XOS Bills                                                           Monthly
55   Statement of Diplomatic Bond / Store Account                                                          Monthly
56   Foreign Currencies Notes held and Import Bills debited to Nostro Account but not    STAT- 645         Monthly
     crystallized
57                                                                                       STAT- 641         Monthly
     Monthly Declaration under Whole Turnover Packing Guarantee / Credit Whole
     Turnover Post Shipment Guarantee
58                                                                                                         Monthly
     Statement of inflow/outflow details on account of remittances received/made in
     connection with transfer of shares/convertible debentures-FC-TRS
59   Reporting under FDI Scheme-FC-GPR                                                                     Monthly
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60   ECGC (Lodged, Pending, Rejected, Settled, Withdrawn)                                       STAT- 642           Monthly
61   Unhedged Foreign Currency Exposure of Corporate                                                                Monthly
62   Statement of outstanding Merchant Forward Purchase / Sale Contract                         STAT- 632           Monthly
63                                                                                                                 Quarterly
     Statement of Foreign Guarantees / Letter of Undertaking / Letter of Comfort,
     Issued / Invoked
64   Forwards Contracts booked by SME and Individuals                                                              Quarterly
65                                                                                                                 Quarterly
     Facilities to NRIs, PIOs and Foreign Nationals - Liberalization Statement of
     Remittances from NRO Accounts
66   Export Credit & Issuance of Gold Card - Form C                                             STAT- 638          Quarterly
67   Unhedged Foreign Currency Exposure of Corporates USD 25 mn and above                                          Quarterly
68   Statements of Trade Related Advance from EEFC                                                AEEFC            Quarterly
69   Statement E (Link Branch Overseas, Panchkuian Road, New Delhi)                                                Quarterly
70                                                                                                                  Monthly
     Rupee / Foreign Currency Vostro Accounts of Exchange Houses Statement A, C & D
71   Rupee / Foreign Currency Vostro Accounts of Exchange Houses Statement B                                       Half-Yearly
72   EWB-Statement of Export Bills allowed to be written off                                                       Half-Yearly
73                                                                                             XOS- 623 TO         Half-Yearly
     Statements of Outstanding Export Bills -XOS                                                  628
74                                                                                              BEF/629            Half-Yearly
     Details of Imports in which documentary evidence of Import has not been received
     from the Importer
75                                                                                                                 Half-Yearly
     Statement of Receipts of Foreign contribution by various Associations /
                                                                                                                 (March / Sept)
     Organizations in India under FERA 1976
76   WTPCG / WTPSG (Renewals)                                                                                        Yearly
77   Hedging of Commodity Price Risk in International Commodity Exchanges and
     Markets                                                                                                         Yearly
78   Statement of Control Documents (Specimen Signature, Test Key if any )                      STAT- 634            Yearly
79   Annual Performance Report of the functioning of India Joint Venture/Wholly                                      Yearly
     owned subsidiary
     INSPECTION AND CONTROL DEPARTMENT
80   Statement of Balancing of Books                                                             Format             Monthly
81   Bills Purchased & Discounted, received back unpaid                                          STM-13             Monthly
82   Position of Complaints                                                                      Format             Monthly
83   Status / Certificates regarding Implementation of,                                          STM-11
                                                                                                 Format            Monthly
     a) KYC Compliance Certificate
                                                                                                              Quarterly (Last Fridy)
     b) Manager's Certificate
                                                                                               Annexure- IX        Quarterly
     c) Ghosh Committee Recommendations on Frauds & Malpractices in Banks
     d) Recommendations of Committee headed by Sh. Amitabh Ghosh
                                                                                               Annexure- X           Yearly
     e) Recommendations on Internal Control and Inspection/Audit System headed by Sh. Rashid
                                                                                                                     early
     Jilani as its convener
     OFFICIAL LANGUAGE DEPARTMENT
84   Progress Report Regarding use of Hindi in Bank                                              Format       Quarterly (last day)
     PROVIDENT FUND DEPARTMENT
85                                                                                               STM-25             Monthly
     Provident Fund Deductions along with Officiating Statement of previous Month
     RECOVERY & LAW DEPARTMENT
86   Statement of Exposure to Sensitive Sector                                                   DSB-4i             Monthly
87   Sick Nurtured Accounts                                                                      Format             Monthly
88   Statement of NPA accounts settled under RO power during the month                           Format             Monthly
89   Statement of DRT cases                                                                      Format             Monthly
90   Statement of Suit Filed & Decreed Cases (Annexure I, II & III)                            3 Annexure           Monthly
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91    Age-wise/Amount-wise/Progress (letter no HO/Law/ Peri/Decreed               dated
      09.01.04),
      a) Position of Decreed Cases – Age-wise & Amount-wise                               Annexure I        Quarterly
      b) Position of Suit Filed Cases – Age-wise & Amount-wise                            Annexure II       Quarterly
      c) Progress Report of Decreed Cases                                                 Annexure III      Quarterly
      d) DRT wise Position of Decreed Cases with present legal position                                  Monthly (Last day)
92                                                                                          Format          Quarterly
      Progress of Notices under Securitization & Reconstruction of Financial Assets &
      Enforcement of Security Interest Act, 2002
93                                                                                          DSB IIA           Quarterly
      Statement of Contingent Liabilities - Guarantees and Letters of Credit (REC/OSS/
      RBI/DSB-IIA/117)
94                                                                                        DSB IIB & 3         Quarterly
      Summary Statement of Loans and Advances (REC/OSS/RBI/DSB-IIB/118 &
                                                                                           Annexure
      Annexure I, II & III)
95                                                                                         DSB-4A &           Quarterly
      Loans and Advances: Quality Profile of Loan Assets - Changes in Current Quarter -
                                                                                           Annexure
      Assets Classification (REC/OSS/RBI/DSB-4A/112 & Annexure to Statement)
96                                                                                          DSB 4B       Quarterly (Last Day)
      Statement of Loans and Advances - Portfolio Analysis (REC/OSS/RBI/DSB-4B/121)
97                                                                                          DSB 4C       Quarterly (Last Day)
      Sector-wise Loans and Advances - Sectoral Analysis (REC/OSS/RBI/DSB-4C/119)
98    Statement of Recorded Interest & Other Charges (REC/OSS/RBI/DSB-4D/116)               DSB 4D       Quarterly (Last Day)
99                                                                                          DSB 6A       Quarterly (Last Day)
      Loans and Advances to Officers in Scale VI and above (other than under Staff Loan
      Schemes and against Liquid Assets) (REC/OSS/RBI/DSB-6A/113)
100 Loans and Advances to 'Interests' (Relatives) of Officers in Scale VI and above         DSB 6B       Quarterly (Last Day)
      (other than against Liquid Assets) (REC/OSS/RBI/DSB-6B/113)
101   Loans & Advances: Industry-wise Exposure (REC/OSS/RBI/DSB-4B/143)                     DSB 4H            Quarterly
102   Closing Statements - Loans & Advances (fund based/Non-Fund based)
      a) Statement of Demand Loans /CC/ OD/ Packing Credit                                 STM-46A            Quarterly

      b) Statement of Term Loans                                                           STM-46B            Quarterly

      c) Statement of Bills Purchased/ Discounted                                           STM-47            Quarterly
                                                                                            STM-21            Quarterly
      d) Statement of Protested Bills/ Suit Field/ Decreed Accounts                          A,B,C
      e) Summary of Classification of Advances                                              STM-83            Quarterly

      f) Provision Sheet for Sub-standard Accounts                                          STM-79            Quarterly

      g) Provision Sheet for Doubtful Accounts                                              STM-80            Quarterly

      h) Provision Sheet for Loss Assets                                                    STM-81            Quarterly
      i) Statement of Letters of Credit-Inland/Foreign                                      STM-18            Quarterly
      j) Statement of Guarantees                                                            STM-19            Quarterly
      k) Statement of changes in NPA Profile (Movement of NPA)                              STM-88       Monthly/Quarterly/
                                                                                                         Half Yearly / Yearly
103   Statement of Claims against the Bank not acknowledged as Debt                         STM-85            Quarterly
104   Loans to Staff Members of the Bank excluding against Liquid Assets                    STM-87            Quarterly
105   Details of Advances covered by ECGC                                                   STM-86            Quarterly
106   Details of Advances covered by Credit Guarantee Fund Trust for Small Industries      STM- 89            Quarterly
107   Bills Purchased/ Discounted/ Negotiated under LCs or otherwise outstanding            STM-90            Quarterly
108   List of NPA Accounts with outstanding above Rs. 1 Crore                               DSB-4G       Quarterly (last day)
109   Classification of Advances by degree of Risk / Amount Restructured                    DSB-4-J           Quarterly
110   Statement of Credit Concentration                                                    DSB-4-M            Quarterly
111   Statement of Rating wise distribution of Standard Advances                           DSB-4-N            Quarterly
112   Statement of Loans Sales & Securitization                                            DSB-4-O            Quarterly
113   Statement of Exposure to Banks                                                       DSB-5-A            Quarterly
114   Sick SME of NCT (Delhi & New Delhi)                                                   Format            Quarterly
115   Statement of Sector-wise NPA                                                         DSB-13-A           Quarterly
116   Details of Suit Filed & Decreed Accounts                                             DSB-13-B           Quarterly
117   SME (Sick) Accounts                                                                   Format            Quarterly
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118 Unrealized Interest of Previous Year reversed by the Branch during the Current          Format             Yearly
       Year in respect of Advances classified as NPA for the first time during the year.
119 Advances secured by Bank Deposits/NSCs/IVPs/KVPs/LIC Policies held as                   STM-82             Yearly
       Primary/Collateral Security in CC/OD/DL/TL and Bill Accounts
120    DICGC Audit Certificate (HO/REC/N/137)                                                                  Yearly
121    Statements for select eGTB Branches,
       a) Account-wise details of not readily available assets                              Format I         Quarterly
       b) Other expenses incurred & recorded in memorandum of NRRAs                        Format II         Quarterly
                                                                                           Format III        Quarterly
       c) Recovery of Advances written off before/after amalgamation & Recorded
       Interest thereon
       d) Salary (including perks, if any) incurred for monitoring of NRRSs                Format IV         Quarterly

       RISK MANAGEMENT CELL
122 Borrowal Accounts availing Credit Facilities (FB+NFB) of Rs.5 Crore & above                         Quarterly (last day)
       (Rating-wise/ Industry-wise)
       RDRPSC DEPARTMENT
 123   Statement of Retail Credit Schemes                                                    RC-1            Fortnightly
 124   Flash Data of Priority Sector Advances                                               Format      Monthly (Last Friday)
 125   Sectoral Deployment of Funds (Annexure IA, IIA, & IIIA)                             Annexure     Monthly (Last Friday)
\126   BSR-III                                                                              STM-57      Monthly (Last Friday)
 127   Provision of Credit to Agriculture (Doubling of Agri. credit)                         Part B           Monthly
 128   Oriental Green Card & Oriental Kisan Credit Card Progress Report                                  Monthly (Last Day)
 129   Agri. Advances against Gold & Jewellary / Ornaments to Farmers                                         Monthly
 130   Golden Jubilee Rural Housing Finance Scheme                                                      Monthly (Last Friday)
 131   State of 2 Million Houses Program under National Housing Agenda                                        Monthly
 132   Sanction/Disbursal of Housing Loans (other than Staff Housing Loans)                  Part A      Monthly (Last Day)
                                                                                             Part B      Monthly (Last Day)
                                                                                             Part C      Monthly (Last Day)
133    Advances under Bank Education Scheme (ELI)                                           Format           Monthly
134    Progress Report of Retail Hub                                                                          Monthly
135    Progress in Financial Inclusion                                                                        Monthly
136    Credit flow to women (CFWI & CFWII)                                                                    Monthly
137    Advances to Women under different Schemes                                                              Monthly
138    Swarn Jayanti Gramin Rozgar Yojana (SGSY)- Part A & B (Part B - Quarterly )           Part A           Monthly
139    Prime Minister Rojgar Yojana (PMRY) for Educated Unemployed Youth                                 Monthly (Last Day)
140    Statement of Agriculture Advances                                                    STM-14           Quarterly
141    Progress of Annual Action Plan                                                                        Quarterly
142    Statewise/ Activitywise Disbursement of Agriculture Advances                          SACP            Quarterly
143    Gramin Project- Project Implementation (By Implementing branches only)                           Quarterly (Last Day)
144    Performance under Hi-tech Dairy Scheme of all Regions of Punjab & Haryana                             Quarterly
145    Progress under Agriculture Credit Camp                                                                Quarterly
146    Progress under Formation of Farmers’ Club                                                             Quarterly
147    Progress under Scheme for settingup of Agriclinic & Agribusiness Centers (ACABC)                      Quarterly
148    Prime Minister Rojgar Yojna (PMRY) for Educated Unemployed Youth                                      Quarterly
149    Prime Minister Rojgar Yojna (PMRY) for Educated Unemployed Youth Subsidy                              Quarterly
       Utilization / Requirement Statement
150    Advances to Minority Communities                                                                      Quarterly
151                                                                                        Annexure -        Quarterly
       PS Advance to member of Specified Minority Communities                                 IV
152    PS Advance to member of Specified Minority Communities (Identified Town)                              Quarterly
153    Report on Minority Community: Recommendation of Sachar Committee                     Format           Quarterly
154    Lending to Minority Community under Prime Minister’s 15 Point Programme              Format           Quarterly
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155   Quarterly Statement of Retail Credit Schemes                                             RC-2              Quarterly
156   Education Loan Quarterly Information for IBA                                            Format             Quarterly
157   Educational loan to Students in Private/Professional Colleges                                              Quarterly
158   Education Loan Repayment Information                                                                       Quarterly
159   Data on Housing Loan & Education Loan                                                                      Quarterly
160                                                                                          Annexure-           Quarterly
      Details for Calculation of Provision for Standard Assets                                  XIII
161   Statement of Recovery position of Priority Sector Advances                                           Half Yearly (Jul/Dec)
162   Recovery Performance under Govt Sponsored Schemes                                                    Half Yearly (Sep/Mar)
163   Advances to SC/ST                                                                                    Half Yearly (Sep/Mar)
164   Finance to Self Help Groups                                                                          Half Yearly (Sep/Mar)
165   Micro Finance Progress Report                                                                             Half Yearly
166   Swarn jayanti Gramin Swarozgar Yojana (SGSY)                                             Part C      Half Yearly (Sep/Mar)

      Financial Assistance granted by Scheduled Commercial Banks under the category                        Half Yearly (Sep/Mar)
167 Housing Finance (as on Sept 30/ March 31)
168 Interest Subvention on Short Term Agriculture Credit                                                   Half Yearly (Sep/Mar)
169 Loans and Advances to Agriculture and Allied activities (Direct Finance) (SR-I)(as on     STM-58         Yearly (June last
      Last Friday of June)                                                                                       Friday)
170   Statement of Recovery Position of Priority Sector Advances                                SR II          Yearly (June)
171   Disbursal of Advance to Priority Sector/Weaker Sections in Priority Sector (Special     STM-60         Yearly (June last
      Return-III) (as on Last Friday of June)                                                                    Friday)
172                                                                                          STM -54 &            Yearly
      BSR-1 A and 1 B (as on 31st March)                                                        55
173   BSR-II (Part I to V)                                                                    STM-56              Yearly
174   BSR IV                                                                                                      Yearly
175   Prime Minister's Rojgar Yojna (PMRY) for Educated Unemployed Youth Subsidy                                  Yearly
      Audited Certificate
176   Details in respect of advances allowed under Prime Minister’s Rozgar Yojna (PMRY)     Annexure- IV          Yearly
                             st
      for the year ended 31 March
177 Service Area Approach / Lead Bank Statements (to be sent to Lead Bank through
      District Coordinator / Coordinating Branch with CC to Regional Office & SAP to
      RDRPCS, HO as well)
      a) Scheme for Rehabilitation of Manual Scavengers (SLRs)                                Format        Monthly (last day)
      b) Swarn Jayanti Shahri Rozgar Yojana (SJSRY)                                           Format        Monthly (last day)
      c) Credit Disbursal Semi urban/Urban Branches (Non-Service Area) C.D.U.                 LBR-U2        Quarterly (last day)
      d) Service Area Recovery and Outstanding Statement                                      LBR-U3             Quarterly
      e) Recovery, Outstanding Semi-urban/Urban Branches (Non-Service Area) ROU               LBR-U3             Quarterly
      f) Service Area Credit Plan (SAP)                                                        LBR-1       Yearly (by 28th Feb)
                                                                                              LBR-U-1             Yearly
      g) Credit Plan Semi-Urban branches (Non Service Area) CPU
      h) Service Area Credit Disbursal Scroll (SAS)                                            LBR-2              Yearly

      SECURITY DEPARTMENT

178 Managers Monthly Certificate of Security Arrangement at Branches                          STM-75             Monthly
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                   DEPARTMENT-WISE CALENDER OF RETURNS OF REGIONAL OFFICES
PART A Periodicity wise list of Statements / Returns
Sl. Particulars                                                                         Form No.         Periodicity
No.
      ACCOUNTS DEPARTMENT
R1    Consolidated Statement of Weekly Affairs                                            STM-1            Weekly

R2    Statement of Profit & Loss Account                                                  STM-2         Monthly (last
                                                                                                          Friday)
R3    Consolidated Period-wise Statement of outstanding Entries of,
      a) Suspense - General; Festival; Pension; FCNR; Court Cases / Frauds                STM-8         Monthly (last
                                                                                                          Friday)
      b) Rs.50000/- and above in Suspense Account for more than 06 Months                 STRO-8         Monthly
      c) Suspense Remittance outstanding for more than 07 Days                            STRO-9         Monthly
      d) Bankers Reconciliation Accounts for more than 03 Months                         STRO-10         Monthly
      e) Sundry Deposit Account                                                          STRO-22         Monthly
      f) Rs.50000/- and above in Sundry Account for more than 06 Months                  STRO-22         Monthly
      g) Clearing Adjustment Account (Dr./CR), separately for, i) Clearing Adjustment     STM-7         Monthly (Last
      Account; ii) LBC/MBC; and iii) ECS Entries                                                          Friday)
R4    Statement of Counterfeit Notes Detected By Banks                                                    Monthly
R5    Quarterly / Half Yearly / Yearly Annual Accounts (Balance Sheet and Profit          Format       Quarterly / Half
      & Loss Account) and Annexure as per Closing Circular                                             Yearly / Yearly
R6    Statement of SFF                                                                   STM-48             Yearly
R7    Consolidated Statement of Inoperative Accounts over 10 years                                          Yearly
      TAXATION RELATED RETURNS / STATEMENTS
R8    Service Tax on “Banking & Other Financial Services”& Service Tax Paid                               Monthly
R9    Annual Information Report in respect of Cash Deposits exceeding Rs. 10              Format           Yearly
      Lakh in a Savings Account during Financial Year
R10   Interest earned from Long Term Finance etc. (u/s 36 (1) (VIII)                     Annex.A            Yearly
      COMPLIANCE CELL
R11   Compliance Certificate: Statutory, Regulatory & other Compliances                                   Quarterly
      CORPORATE STRATEGY & PLANNING DEPTT
R12   Observance of Customer day                                                                          Monthly
R13   Statement to Claim JV Business Incentive                                                            Monthly
R14   Monthly Performance Review                                                                          Monthly
R15   Branch-wise Non-Interest Income Report for,
      a) Mutual Fund, Insurance (General / Life) & CMS Business                         Annexure I        Monthly
      b) ABB, RTGS, NEFT, Demat, On-line Trading, BG & LC Business                      Annexure II       Monthly
R16   Minutes of Meeting of Regional Office Customer Service Committee                                    Quarterly
R17   Advertising Expenses incurred by RO                                                                 Quarterly
      CREDIT ADMINISTRATION DEPARTMENT
R18   Statement of EAS/SMA with Fund Based Facility of Rs.50.00 lac and above             Format         Fortnightly
R19   Position of Clean Overdrafts                                                        Format        Fortnightly
R20   Limits Sanctioned by Regional Head during the month alongwith                      STRO-16,     Monthly (Last Day)
      Certificate of Discretionary Advances                                              16A, 16B
R21   Advance against Immovable Property                                                                  Monthly
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R22   Statement of,
      a) L/Cs which have devolved upon the Bank                                                   Monthly
      b) Guarantees invoked upon the Bank                                                         Monthly
R23   Statement of Disposal of Loan Proposals both Fresh & Overdue Renewals                       Monthly
R24   Position of Unavailed Limits                                                  Format        Monthly
R25   Position of Advances of Specialised SME& MID Corporate Branches               Format        Monthly
R26   Fresh SME & Mid Corp Advances Sanctioned under Branch & RO Powers             Format        Monthly
R27   Position of Advances against Shares/ Debentures                                         Monthly (Last Day)
R28   Monthly Data of Rescheduled/ Restructured Accounts                                      Monthly (Last Day)
R29   Advances granted to Relatives of Officers (Scale IV and above) of the Bank   Annexure       Monthly
R30   Loans extended to Directors / Directors related Firms / Borrowers            Annexure       Monthly
R31   Advances granted under Consortium Arrangement                                Annexure       Quarterly
R32   Advances granted under Multiple Banking Arrangement                          Annexure       Quarterly
R33   Advances Sanctioned against Shares/Debentures, Bonds etc. of Rs. 5.00        Annexure       Quarterly
      Lac and above
R34   Real Estate Advances of Rs.1.00 Crore & above                                Annexure       Quarterly
R35   Limit Sanctioned and o/s (last Friday of Quarter) in the Borrowal Accounts    Form A        Quarterly
      of the Parties having WC & TL Limit of Rs.10.00 Crore and above from the
      entire Banking System in Form A prescribed by RBI
R36   Monitoring Officer’s Report for Fund + Non Fund Limits of
      a. Rs. 1.00 Crore & above in case of Standard Assets                                       Quarterly
      b. Rs. 0.50 Crore & above in case of EAS / SMA                                             Monthly
R37   Position of submission of BCC in Cases under the Powers of BM/RO/HO                      Quarterly (Last
                                                                                                   Day)
R38   Position of Stock Audit                                                      Annexure      Quarterly
R39   Quarterly Return VI-A on Prime Lending Rate                                   Format       Quarterly
R40   Accounts where Credit Rating has been down graded during the year            Annexure      Quarterly
R41   Statement of o/s Guarantees wherein there were defaults by the               Annexure      Quarterly
      Constituents and/ or Claims on Bank by beneficiaries have arisen, Part A:
      Deferred Payment Guarantees; Part B; Financial Guarantees; Part C:
      Performance Guarantees; and Part D; Bills Co-aacepted, which have not
      been paid on Due Date
R42   Project Sanctioned assistance having Project Cost of Rs. 10 Crore & above                  Half Yearly
R43   Particulars of Advances Sanctioned Orally (Telephonically)                   Annexure         Yearly
R44   Fund & Non-Fund based (Guarantee) Limits sanctioned to Share Brokers &       Annexure         yearly
      Market Makers under BO/RO/HO Powers
R45   BGs issued during the FY on behalf of Share Brokers & Market Makers          Annexure         Yearly
      DEPARTMENT OF INFORMATION TECHNOLOGY (DIT)
R46   Purchase/Contract related to Computer Hardware / Software, UPS                              Monthly
      Systems, MICR Coder etc amounting Rs. 3 Lac & above.
R47   Progress of Computerisation in Public Sector Banks                            Format        Quarterly
      HRD / ESTABLISHMENT DEPARTMENT
R48   Staff Strength of Region along with Staff Strength of Regional Office.                  Monthly (Last Day)
R49   Staff Attendance in Surprise Checks conducted by Regional Office                         Quarterly (Last
                                                                                                    Day)
R50   Statements of Establishment Expenses                                                       Quarterly
R51   Report: Measures to improve Economic Condition of Minorities Training                      Quarterly
      and Recruitment
R52   Statement of Overtime                                                                      Half - Yearly
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R53   Staff Strength of SC/ST/OBC/PH/Ex-Servicemen & General under Officers/                   Half Yearly / Yearly
      Clerical & Subordinate Staff in the Region
R54   Details of State-wise Recruitment made in Clerical, Subordinate Cadre and                Half Yearly / Yearly
      also Recruitment of Part-time Sweepers.                                                       (Last Day)
R55   Statement indicating Reservations made for and the Number selected                       Half Yearly / Yearly
      from amongst the Physically Handicapped Persons.                                              (Last Day)
R56   Statement showing the details of Ex-Servicemen employed (Retutn No 5         Return 5,    Half Yearly (Last
      and Return V (A&B)                                                            V(A&B)            Day)
R57   Returns in respect of Recruitment of SC/ST/OBC/Physically Handicapped/                   Half Yearly / Yearly
      Ex-Servicemen in Officer, Clerical and Subordinate Cadres.
R58   State-wise Promotions made from Senior Clerks to Officers Cadre on the                   Half Yearly / Yearly
      basis of selection
R59   Statement of Conversions made from Part-time Sweeper to Full-time                        Half-yearly / Yearly
      basis.
R60   Inspection Report of Liaison Officer in respect to SC/ ST Employees.          Return     Half-Yearly / Yearly
                                                                                     No.9
R61   Statement of Workmen Staff posted at Branch/Office for 5 Years and more                    Yearly on 31st
      & Officers with 3 Years and more                                                              March
R62   Statements of Bonus Paid                                                                       Yearly
      FOREX TREASURY
R63   Statement of overdue Merchant Contract                                       STAT- 632       Fortnightly
R64   Trade Credit TC I and TC II                                                                   Monthly
R65   Gold/Silver/Platinum Import                                                                   Monthly
R66   Booking Forward Contract on past performance basis                                            Monthly
R67   Remittances made under Liberalized Remittance Scheme USD 200000                               Monthly
R68   Forex Turnover, Forex Commission and Interest Income                                          Monthly
R69   Progress report on Realization of XOS bills                                                   Monthly
R70   Position of Foreign Currencies Notes held and Import Bills debited to        STAT- 645        Monthly
      Nostro Account but not Crystallized
R71   Statement of Inflow/Outflow on account of Remittances Received/made                           Monthly
      in connection with transfer of Shares/Convertible Debentures-FC-TRS
R72   ECGC Claims (Lodged Pending, Rejected, Settled, Withdrawn)                   STAT- 642       Monthly
R73   Reporting under FDI Scheme-FC-GPR                                                            Monthly
R74   Unhedged Foregn Currency Exposure of Corporates                                              Monthly
R75   Forex Guarantees/Letter of Undertaking/Letter of Comfort issued/invoked                      Quarterly
R76   Forwards Contracts booked by SME and Individuals                                             Quarterly
R77   Facilities to NRIs,PIOs and Foreign Nationals -Liberalization Statement of                   Quarterly
      Remittances from NRO Accounts
R78   Export Credit and Issuance of Gold Card to Exporters -Form C                 STAT- 638       Quarterly
R79   Unhedged Foreign Currency Exposure of Corporates USD 25 million &                            Quarterly
      above
R80   Statements of Trade Related Advance from EEFC                                  AEEFC         Quarterly
R81   Statement of outstanding Merchant Forward purchase /sale contract            STAT- 632       Quarterly
R82   Details of Imports in which Documentary Evidence of Import has not been                      Half Yearly
      received from the Importer
R83   Statement of Particulars of Export bills outstanding beyond prescribed                       Half-Yearly
      period –XOS
R84   Statement of Receipts of Foreign contribution by various Associations/                       Half-Yearly
      Organizations in India under FERA 1976 (March/Sept)
R85   WTPCG/WTPSG (Renewals)                                                                         Yearly
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R86    Hedging of Commodity Price Risk in the International Commodity                               Yearly
       Exchanges and Markets
R87    Statement of Control Documents (Specimen Signature ,Test Key if any )    STAT- 634           Yearly
R88    Annual Performance Report of the functioning of India Joint                                  Yearly
       Venture/Wholly Owned Subsidiary
       INSPECTION & CONTROL DEPARTMENT
R89    Statement of Regional Office Expenses                                      STRO-5        Monthly (Last
                                                                                                   Day)
R90    Position of Complaints                                                     STRO7           Monthly
R91    Recovery Position in Fraud cases                                           Format          Monthly
R92    Revenue Leakage Detected & Recovered by, a) Revenue Auditors; b)                           Monthly
       Internal Auditors; and c) Concurrent Auditors
R93    Monthly Status Report (including KYC Annexure A & B)                                      Monthly
R94    Compliance of KYC Norms                                                                   Monthly
R95    Statement of Balancing of Books                                            STRO9          Monthly
R96    Implementation of Ghosh Committee Recommendations relating to              Format       Quarterly (Last
       Frauds & Malpractices in the Bank - Status Report                                           Day)
R97    Closure of Concurrent Audit Report                                                        Quarterly
R98    Outstanding Guarantees wherein Defaults by Constituents and/or Claim     Form No 11       Half Yearly
       on Bank by Beneficiaries have arisen (Pendarkar Committee)
R99    Certificate: Implementation of Recommendations on Internal Control and   Annexure-           Yearly
       Inspection/Audit System headed by Sh. Rashid Jilani as its Convener         X

     OFFICIAL LANGUAGE DEPARTMENT
R100 Progress Report regarding Use of Hindi in Bank                               Format          Quarterly
R101 Consolidated Progress Report regarding Use of Hindi in Bank.                  -do-         Quarterly/Half
                                                                                                   Yearly
       PROVIDENT FUND DEPARTMENT
R102   Consolidated Statement of Provident Fund Deductions and Statements                     Monthly (Last Day)
       (Complete data with updated PF A/C No of Employee to be sent by RO at
       pf@obc.co.in/pension@obc.co.in (Amount to be directly credited to SB
       A/C No 01792020000010
       RECOVERY & LAW DEPARTMENT
R103   Agewise/Amountwise/Progress (letter no HO/Law/Peri/Decreed dated
       09.01.04),
       a) Position of Decreed Cases - Agewise and Amountwise                    Annexure I    Monthly (Last Day)
       b) Position of Suit Filed Cases - Agewise and Amountwise                 Annexure II   Monthly (Last Day)
                                                                                 Annexure     Monthly (Last day)
       c) Progress Report of Decreed Cases                                          III
       d) DRT wise Position of Decreed Cases with present legal position                      Monthly (Last day)
R104   Statement of Exposure to Sensitive Sector                                  DSB-4i         Monthly
R105   Sick Nurtured Accounts                                                     Format         Monthly
R106   Statement of NPA Accounts settled under RO power during the month          Format         Monthly
R107   Statement of DRT cases                                                     Format         Monthly
R108                                                                                3             Monthly
     Statement of Suit Filed & Decreed Cases (Annexures I, II & III)            Annexures
R109 Progress of Notices under Securitization & Reconstruction of Financial      Format           Quarterly
     Assets & Enforcement of Security Interest Act, 2002
R110 Statement of Contingent Liabilities - Guarantees and Letters of Credit       DSB IIA         Quarterly
     (REC/OSS/ RBI/DSB-IIA/117)
R111 Summary Statement of Loans and Advances (REC/OSS/RBI/DSB-IIB/118 &         DSB IIB &         Quarterly
     Annexures I, II & III)                                                     Annexures
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R112   Loans and Advances: Quality Profile of Loan Assets - Changes in Current     DSB-4A &       Quarterly
       Quarter - Assets Classification (REC/OSS/RBI/DSB-4A/112 & Annexure to       Annexure
       Statement)
R113   Statement of Loans and Advances - Portfolio Analysis (REC/OSS/RBI/DSB-       DSB 4B     Quarterly (Last
       4B/121)                                                                                     Day)
R114   Sector-wise Loans and Advances - Sectoral Analysis (REC/OSS/RBI/DSB-         DSB 4C     Quarterly (Last
       4C/119)                                                                                     Day)
R115   Statement of Recorded Interest & Other Charges (REC/OSS/RBI/DSB-            DSB 4D      Quarterly (Last
       4D/116)                                                                                     Day)
R116   Loans and Advances to Officers in Scale VI and above (other than under       DSB 6A     Quarterly (Last
       Staff Loan Schemes and against Liquid Assets) (REC/OSS/RBI/DSB-6A/113)                      Day)
R117   Loans and Advances to 'Interests' (Relatives) of Officers in Scale VI and    DSB 6B     Quarterly (Last
       above (other than against Liquid Assets) (REC/OSS/RBI/DSB-6B/113)                           Day)
R118   Loans & Advances: Industrywise Exposure (REC/OSS/RBI/DSB-4B/143)            DSB 4H         Quarterly
R119   Closing Statements - Loans & Advances (fund based/Non-Fund based)
       a) Statement of Demand Loans /CC/ OD/ Packing Credit                        STM-46A        Quarterly
       b) Statement of Term Loans                                                  STM-46B        Quarterly
       c) Statement of Bills Purchased/ Discounted                                  STM-47        Quarterly
                                                                                    STM-21        Quarterly
       d) Statement of Protested Bills/ Suit Field/ Decreed Accounts                 A,B,C
       e) Summary of Classification of Advances                                     STM-83       Quarterly
       f) Provision Sheet for Sub-standard Accounts                                 STM-79       Quarterly
       g) Provision Sheet for Doubtful Accounts                                     STM-80       Quarterly
       h) Provision Sheet for Loss Assets                                           STM-81       Quarterly
       i) Statement of Letters of Credit-Inland/Foreign                             STM-18       Quarterly
       j) Statement of Guarantees                                                   STM-19       Quarterly
                                                                                    STM-88    Monthly/Quarterly
                                                                                               / Half Yearly /
       k) Statement of changes in NPA Profile (Movement of NPA)                                    Yearly
R120   Statement of Claims against the Bank not acknowledged as Debt               STM-85        Quarterly
R121   Loans to Staff Members of the Bank excluding against Liquid Assets          STM-87        Quarterly
R122   Details of Advances covered by ECGC                                         STM-86        Quarterly
R123   Details of Advances covered by Credit Guarantee Fund Trust for Small        STM- 89       Quarterly
       Industries
R124   Bills Purchased/ Discounted/ Negotiated under LCs or otherwise              STM-90         Quarterly
       outstanding
R125                                                                               DSB-4G       Quarterly (last
       List of NPA Accounts with outstanding above Rs. 1 Crore                                      day)
R126   Classification of Advances by degree of Risk / Amount Restructured           DSB-4-J       Quarterly
R127   Statement of Credit Concentration                                           DSB-4-M        Quarterly
R128   Statement of Rating wise distribution of Standard Advances                  DSB-4-N        Quarterly
R129   Statement of Loans Sales & Securitization                                   DSB-4-O        Quarterly
R130   Statement of Exposure to Banks                                              DSB-5-A        Quarterly
R131   Sick SME of NCT (Delhi & New Delhi)                                          Format        Quarterly
R132   Statement of Sector-wise NPA                                                DSB-13-A       Quarterly
R133   Details of Suit Filed & Decreed Accounts                                    DSB-13-B       Quarterly
R134   SME (Sick) Accounts                                                          Format        Quarterly
R135   Unrealized Interest of Previous Year reversed by the Branch during the       Format         Yearly
       Current Year in respect of Advances classified as NPA for the first time
       during the year.
R136   Advances secured by Bank Deposits/NSCs/IVPs/KVPs/LIC Policies held as       STM-82           Yearly
       Primary/Collateral Security in CC/OD/DL/TL and Bill Accounts
R137   DICGC Audit Certificate (HO/REC/N/137)                                                       Yearly
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R138   Statements for select eGTB Branches,
       a) Accountwise details of not readily available assets                         Format I        Quarterly
       b) Other expenses incurred & recorded in memorandum of NRRAs                  Format II        Quarterly
       c) Recovery of advances written off before/after amalgamation &               Format III       Quarterly
       Recorded interest thereon
       d) Salary (including perks, if any) incurred for monitoring of NRRSs          Format IV        Quarterly
       RISK MANAGEMENT CELL
R139   Borrowal Accounts availing Credit Facilities (FB+NFB) of Rs.5 Crore &                        Quarterly (last
       above (Ratingwise/ Industrywise)                                                                 day)

       RDRPSC DEPARTMENT
R140   Fortnightly Credit Flow (Sectoral Deployment)                                              Fortnightly (Friday)
R141   Statement of Retail Credit Schemes                                              RC-1            Monthly
R142                                                                                  Format        Monthly (Last
       Flash Data of Priority Sector Advances                                                           Friday)
R143                                                                                 Annexures      Monthly (Last
       Sectoral Deployment of Funds (Annexure IA, IIA, & IIIA)                                          Friday)
R144                                                                                  STM-57        Monthly (Last
     BSR-III                                                                                            Friday)
R145 Provision of Credit to Agriculture (Doubling of Agri credit)                      Part B          Monthly
R146 Oriental Green Card & Oriental Kisan Credit Card Progress Report                             Monthly (Last Day)
R147 Agri Advances against Gold & Jewellary / Ornaments to Farmers                                     Monthly
R148                                                                                                Monthly (Last
     Golden Jubilee Rural Housing Finance Scheme                                                        Friday)
R149 State of 2 Million Houses Program under National Housing Agenda                                   Monthly
R150 Sanction/Disbursal of Housing Loans (other than Staff Housing Loans)              Part A     Monthly (Last Day)
                                                                                       Part B     Monthly (Last Day)
                                                                                       Part C     Monthly (Last Day)
R151   Advances under Bank Education Loan Scheme (ELI)                                Format           Monthly
R152   Progress Report of Retail Hub                                                                   Monthly
R153   Micro, Small & Medium Enterprises(MSME) Sector - Quarterly Review by
       Govt. of India,
       a) Credit to Micro, Small & Medium Enterprises (MSME) Sector                   SME – I     Monthly (Last day)
       b) Flow of Credit to Small & Medium Enterprises (SME ): Manufacturing          SME – II    Monthly (Last day)
       Sector
       c) Flow of Credit to Small & Medium Enterprises (SME ): Services Sector       SME – III    Monthly (Last day)
       d) Progress Report in Implementation of SME Credit Policy                     SME – IV     Monthly (Last day)
       e) Progress report on implementation of SME Credit Policy                      SME – V     Monthly (Last day)
       f) Progress Report under DRM for SMEs                                         SME – VI     Monthly (Last day)
       g) Position of loans outstanding to Small Enterprises (Manufacturing &        SME – VII    Monthly (Last day)
       Service) without collateral security
       h) Position of Composite Loans to Small Enterprises (manufacturing &          SME – VIII   Monthly (Last day)
       service) of SIDBI and Banks
       i) Implementation of Oriental Artisan Credit Card, Oriental Business Card &   SME – IX     Monthly (Last day)
       Swarna Rozgar Credit Card (SCC)
       j) Position of Cotton Ginning Accounts (Party wise)                            SME - X     Monthly (Last day)
       k) Position of Rice Shelling Accounts (Party wise)                             SME - XI    Monthly (Last day)
       l) Progress made under the Scheme for financing Master Weaver Group                           Monthly
       (MWG)
R154   Progress made under tie-up arrangement with SIDBI                                               Monthly
R155   Progress in Financial Inclusion                                                                 Monthly
R156   Credit flow to women (CFWI & CFWII)                                                             Monthly
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R157   Advances to Women under different Schemes                                                    Monthly
R158   Swarn Jayanti Shahri Rozgar Yojana (SJSRY)                                               Monthly (Last Day)
R159   Swarn Jayanti Gramin Rozgar Yojana (SGSY)- Part A & B (Part B-Quarterly )     Part A     Monthly (Last Day)
R160   Prime Minister Rojgar Yojana (PMRY) for Educated Unemployed Youth                        Monthly (Last Day)
R161   Scheme for Rehabilitation of Scavengers (SLRs)                               Format      Monthly (Last Day)
R162   Statement of Agriculture Advances                                            STM-14         Quarterly
R163   Progress of Annual Action Plan                                                              Quarterly
R164   Statewise/ Activitywise Disbursement of Agriculture Advances                  SACP          Quarterly
R165                                                                                             Quarterly (Last
       Gramin Project- Project Implementation (By Implementing branches only)                         Day)
R166   Performance under Hi-tech Dairy Scheme of all Regions of Punjab &                           Quarterly
       Haryana
R167   Progress under Agriculture Credit Camp                                                       Quarterly
R168   Progress under Formation of Farmers’ Club                                                    Quarterly
R169   Progress under Scheme for settingup of Agriclinic & Agribusiness Centers                     Quarterly
       (ACABC)
R170   Prime Minister Rojgar Yojna (PMRY) for Educated Unemployed Youth                             Quarterly
R171   Prime Minister Rojgar Yojna (PMRY) for Educated Unemployed Youth                             Quarterly
       Subsidy Utilization / Requirement Statement
R172   Advances to Minority Communities                                                             Quarterly
R173                                                                               Annexure -       Quarterly
       PS Advance to member of Specified Minority Communities                         IV
R174   PS Advance to member of Specified Minority Communities (Identified                           Quarterly
       Town)
R175   Report on Minority Community: Recommendation of Sachar Committee             Format          Quarterly
R176   Lending to Minority Community under Prime Minister’s 15 Point                Format          Quarterly
       Programme
R177   Quarterly Statement of Retail Credit Schemes                                  RC-2           Quarterly
R178   Education Loan Quarterly Information for IBA                                 Format          Quarterly
R179   Educational loan to Students in Private/Professional Colleges                                Quarterly
R180   Education Loan Repayment Information                                                         Quarterly
R181   Data on Housing Loan & Education Loan                                                        Quarterly
R182                                                                               Annexure-        Quarterly
     Details for Calculation of Provision for Standard Assets                         XIII
R183 Position of Specialized SME Branches                                                       Half Yearly / Yearly
R184                                                                                                Half Yearly
       Statement of Recovery position of Priority Sector Advances                                     (Jul/Dec)
R185                                                                                                Half Yearly
       Recovery Performance under Govt Sponsored Schemes                                             (Sep/Mar)
R186                                                                                                Half Yearly
       Adhoc Data on Priority Sector Advances (as on Last Friday of Sep / Mar)                      (Sep/Mar)
R187                                                                                                Half Yearly
       Advances to SC/ST                                                                            (Sep/Mar)
R188                                                                                                Half Yearly
       Finance to Self Help Groups                                                                  (Sep/Mar)
R189   Micro Finance Progress Report                                                                Half Yearly
R190                                                                                 Part C         Half Yearly
     Swarn Jayanti Gramin Swarozgar Yojana (SGSY)                                                   (Sep/Mar)
R191 Financial Assistance granted by Scheduled Commercial Banks under the                           Half Yearly
     category Housing Finance (as on Sept 30/ March 31)                                             (Sep/Mar)
R192                                                                                               Half Yearly
       Interest Subvention on Short Term Agriculture Credit                                        (Sep/Mar)
R193                                                                                STM-58       Yearly (June last
       Loans and Advances to Agriculture and Allied activities (Direct Finance)                      Friday)
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       (SR-I)(as on Last Friday of June)
R194   Statement of Recovery Position of Priority Sector Advances                  SR I & SR II     Yearly (June)
R195   Disbursal of Advance to Priority Sector/Weaker Sections in Priority Sector   STM-60         Yearly (June last
       (Special Return-III) (as on Last Friday of June)                                                Friday)
R196   BSR-1 A and 1 B (as on 31st March)                                         STM -54 & 55          Yearly
R197   BSR-II (Part I to V)                                                         STM-56              Yearly
R198   BSR IV                                                                                           Yearly
R199   Prime Minister's Rojgar Yojna (PMRY) for Educated Unemployed Youth                               Yearly
       Subsidy Audited Certificate
R200                                                                                   Annexure-        Yearly
     Details in respect of advances allowed under Prime Minister’s Rozgar
                                       st                                                 IV
     Yojna (PMRY) for the year ended 31 March
R201 Service Area Approach / Lead Bank Statements
                                                                                        LBR-U2      Quarterly (last
       a) Credit Disbursal Semi urban/Urban Branches (Non-Service Area) C.D.U.                          day)
       b) Service Area Recovery and Outstanding Statement                               LBR-U3        Quarterly
       c) Recovery, Outstanding Semi-urban/Urban Branches (Non-Service Area)            LBR-U3        Quarterly
       ROU
                                                                                         LBR-1     Yearly (by 28th
       d) Service Area Credit Plan (SAP)                                                                Feb)
       e) Credit Plan Semi-Urban branches (Non Service Area) CPU                        LBR-U-1        Yearly
       f) Service Area Credit Disbursal Scroll (SAS)                                     LBR-2         Yearly
       SECURITY DEPARTMENT
R202   Branchwise Security Arrangement (ParI, II, III & IV)                             STM-73         Monthly
       SERVICES DEPARTMENT
R203   Statement of Capital Expenditure Sanctioned by Regional Office in respect                       Monthly
       of Branches under their Control.
R204   Statement of Bank Vehicle Expenses (Consolidated)                                Format         Monthly
R205   Statement of Revenue Expenditure sanctioned by Regional Office in                               Monthly
       respect of Branches under their Control
R206   Statement of Purchases / Contracts made by Regional Office over Rs.3 lacs                       Monthly
R207   Branches where Lease Deeds have expired / expiring in next one year and          Format         Monthly
       Progress of their Renewals
R208   Quarterly      Progress       of     Original     Work-Civil/     Electrical/    Format     Quarterly (Last
       Furnishing/Horticulture                                                                         Day)
R209   Premises in respect of which Lease Deeds have not been executed and                            Quarterly
       progress made towards execution of Lease Deed.
R210   Statement of Premises lying Vacant                                               Format        Quarterly
R211   Statement of Premises where Sanction conveyed by HO but not acquired             Format        Quarterly
R212   Statement of Quarterly Review-Capital Expenditure                                              Quarterly
R213   Contingent liabilities (Claims against the Bank not acknowledged as debts)-                    Quarterly
       Only Premises Cases.
R214   Premises where Suit has been filed against the Bank / Disputes with              Format        Quarterly
       Landlord
R215   Statement of Interest Free Security Deposit (IFSD) paid to the landlord.         Format       Half Yearly
R216   State-wise Estimate of Gross Fixed Capital Formation from Banking sector                         Yearly
R217   Statement of Advances / Loans for Construction/Repair/Renovation of                         Yearly (Last Day)
       Branch / Office Premises allowed to Landlords
R218   State-wise data of Capital Expenditure on Construction of Building and                      Yearly (Last Day)
       acquisition of Machinery and Equipment
       VIGILANCE DEPARTMENT
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R219   Statement of Private Foreign Visits by Bank Employees                                Format   Yearly

ANNEXURE II




                                              Terms and Conditions

Proposal Ownership
The bid and all supporting documentation submitted by the bidders shall become the Bank’s
property and the Bank reserves the right to accept or reject any request made by any bidder
to return or destroy the bid and accompanying documentation.
Delivery, Installation and Commissioning
The vendor shall be responsible for development and maintenance of Bank’s Management
Information System and making it fully operational within 6 Months of the date of purchase
order.
Performance Bank Guarantee
The Vendor has to submit a Performance Bank Guarantee (PBG) of the value 10% of the
Order value, to the Bank within 30 days from the date of Purchase Order. This Bank
Guarantee should be valid upto two years or till the date of completion of the project,
whichever is later, from the date of Purchase Order. It can be extended further as per the
requirements of the Bank. The Performa for Performance Bank Guarantee is attached as
Annexure VII.
Payment Terms
The Bank will make payment as per following term:
 (i).Payment for Application Software, etc. (other than RDBMS and O/S)
         20%     On sign off of SRS document.

         40%     On completion of UAT sign off by the Bank.

         20%     Three months after Go LIVE (entire bank).

         20%     After the first major Bank Closing (Yearly or Half Yearly) after GO LIVE


(ii).Payment for implementation charges (if any):
         50%     After GO LIVE.

         50%     30 days after GO LIVE.



Warranty
The offer must include comprehensive on-site warranty of one year for Software
respectively from the date of installation and acceptance of the system by the Bank i.e.
Management Information System (Application Software) shall be under comprehensive
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warranty for 12 months after acceptance. The selected vendor shall be responsible to
maintain, upgrade and to do the customization of the Management Information System,
without any extra cost to the Bank.
The selected vendor shall be fully responsible to maintain and upgrade the Management
Information System including changes in the look and feel along with functional changes as
required from time to time of Management Information System. Further, in case of any loss
of information in Management Information System due to virus infection, or any reason, the
selected bidder on top priority shall attend the call and make the Management Information
System up on the shortest possible time, without any additional cost.
Training
The Vendor will provide necessary training to Bank’s Officials on administration of the
System and User Training to User Staff. There shall be Software Solution and Software
Implementation Training for 10 and 10 IT Officials respectively and User Training to 90
Officials.
The User Manuals and Technical manuals should also be provided during the training
program.
Annual Maintenance Contract (AMC)
The vendor should also quote for comprehensive on-site AMC after expiry of 1 year
Warranty period for the Software. This rate so quoted (in %) shall be payable in advance on
half yearly basis against Bank Guarantee of 25% of the total value of AMC amount; else the
AMC amount shall be released in 2 half-yearly installments after expiry of period.
The vendor must also submit the ATS rates for various software components. ATS shall
cover all upgrades to the application / system software alongwith its implementation cost.
Response Time, Support and Penalties:
The Vendor must ensure to attend the problem immediately and Resolve the Problem /
provide Complete Solution within maximum time of 24 hours from the reported Date / Time
of the Problem / Complaint. Non-compliance of the Resolution Time or any degradation in
the Services shall invite penalties as under:
               1 – 10 days: Rs. 10000 per day.
               More than 10 days: The Bank may fully forfeit the Performance Bank
               Guarantee in its sole discretion.
Vendor must appoint a Support Coordination Manager dedicated to the Bank account only,
immediately after receiving the order. The Coordination Manager should be directly
reachable to the Bank officials through convenient communication channels – phone/fax/e-
mail.
Solution Management
There should be atleast two on-site engineers, located centrally at Delhi, for extending
services like extraction of adhoc data, helpdesk, data backup, user management, database
management / maintenance, updating of data, maintaining integrity of the data, loading
application upgrades, technical support for adhoc queries, archival of data etc., free of cost
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during one year warranty period of the project to start after UAT sign-off of the project
and for two years thereafter. However, tenure of these technical personnel after warranty
period shall be decided / further extended on the basis of review at the end of each year, at
the sole discretion of the bank. Man Month charges for such support, after free of charges
warranty period, be quoted separately for two years, in the Commercial Bid.
Liquidated Damages
If there is any delay in the delivery/ implementation of the Complete Solution, Vendor will
be liable to pay a sum of 1% (one percent) of the undelivered / uninstalled / non-
implemented portion of the order for each week of delay beyond the scheduled delivery
date by way of liquidated damages. The cap on the liquidated damages shall be 5% of
purchase order value.
Indemnity
Vendor shall indemnify, protect and save the Bank against all claims, losses, costs, damages,
expenses, action suits and other proceedings.
Publicity
The vendor shall ensure that the name of the Bank does not appear in any of its
advertisements, product demonstrations, sales promotion schemes, or any publicity
initiatives, without obtaining explicit written permission of the Bank in this regard. The
Bank, however, reserves the right to reject any such request made by vendor(s).
Suspension of Work
The Bank reserves the right to suspend and reinstate execution of the whole or any part of
the work without invalidating the provisions of the contract. The Bank will issue orders for
suspension or reinstatement of the work to the vendor in writing. The time for completion
of the work will be extended suitably to account for duration of the suspension, if any.
Force Majeure
The vendor shall not be liable for forfeiture of its performance security, liquidated damages
or termination for default, if and to the extent that its delay in performance or other failure
to perform its obligations under the contract is the result of an event of Force Majeure. For
purposes of this Clause, “Force Majeure” means an even beyond the control of the Vendor
and not involving the vendor’s fault or negligence and not foreseeable. Such events may
include, but are not limited to, Acts of God or of public enemy, acts of Government of India
in their sovereign capacity, acts of war, fire, floods, strikes, lock-outs and freight embargoes.
If a Force Majeure situation arises, the vendor shall promptly notify the Bank in writing of
such conditions and the cause thereof within twenty calendar days. Unless otherwise
directed by the Bank in writing, the vendor shall continue to perform its obligations under
the Contract as far as it is reasonably practical, and shall seek all reasonable alternative
means for performance not prevented by the Force Majeure event.
In such a case, the time for performance shall be extended by a period not less than the
duration of such delay. If the duration of delay continues beyond a period of three months,
the Bank and the vendor shall hold consultations with each other in an endeavor to find a
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solution to the problem. Notwithstanding above, the decision of the Bank shall be final and
binding on the vendor.
Resolution of Disputes
The Bank and the vendor shall make every effort to resolve amicably, by direct informal
negotiation, any disagreement or dispute arising between them under or in connection with
the contract. If after thirty days from the commencement of such informal negotiations, the
Bank and the Vendor are unable to resolve amicably a contract dispute, either party may
require that the dispute be referred for resolution by formal arbitration.
All questions, disputes or differences arising under and out of, or in connection with the
contract, shall be referred to two Arbitrators: one Arbitrator to be nominated by the Bank
and the other to be nominated by the Vendor. In the case of the said Arbitrators not
agreeing, then the matter will be referred to an umpire to be appointed by the Arbitrators in
writing before proceeding with the reference. The award of the Arbitrators, and in the
event of their not agreeing, the award of the Umpire appointed by them shall be final and
binding on the parties. The arbitration and reconciliation act 1996 shall apply to the
arbitration proceedings and the venue & jurisdiction of the arbitration shall be New Delhi.
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ANNEXURE III - a


                                Bidder's General Information

Sr.   Information required                        Information to be filled by the bidder
1.    Name of the bidder
2.    Year of starting operations
3.    Constitution of the bidder, i.e., Limited
      Company, Private Limited Company,
      Partnership, Sole Proprietorship, or any
      other type
4.    Bidder’s registered address
5.    Bidder’s corporate address
6.    Name(s) of partner(s), if applicable
7.    Address(es) of partner(s), if applicable
8.    Name(s) of the authorized executive(s)
      E-mail address(es) of authorized
9.
      representative(s)
      Phone nos. of authorized
10.
      representative(s)
11. Fax nos. of authorized representative(s)
      Number of years of experience in
12.
      Software development
                                                    During         During         During
                                                  FY 2006-07     FY 2007-08     FY 2008-09
13. Net Profit (Rs. in crore)
14. Total Turnover (Rs. in crore)



Signature

Seal of the bidder
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Annexure III - b
                                     Reference Site Details

 Sr.   Information required          Information to be filled by the vendor & referred client
 1.    Project Name
 2.    Project Location
 3.    Client Name
 4.    Client Address
 5.    Client Contact / Reference    Name
       Person(s)
                                     Address ( if different
                                     from above)
                                     Telephone
                                     Fax
                                     Mobile
                                     E-mail
       Project             Started
 6
       (month/year)
       Project  Elapsed       Time
 7
       (months)
 8     Man-months effort
 9     Names of Senior Project       Project Director
       Staff
                                     Project Manager
                                     Project Leader
 10    Project Team Size
 11    Nature of Project
       Role of the company,
       whether complete end-to-
 12
       end involvement or for a
       particular module
 13    Project Details               Hardware Installed
                                     (Make/Model)
                                     Operating System
                                     Application
                                     Software
                                     Network Topology
                                     Programming
                                     Languages
                                     Middleware
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                                               Security Features
                                               Support/Mainten
                                               ance obligations
      Start date when the agreement was
 14
      signed
 15   Implementation Duration
 16   Test-run Date
 17   Go live date for pilot offices
 18   Go live date for all offices
      Which module and version of the
 19
      software are being currently used?
      Are there any other system used in
      conjunction with the application
 20
      software like front-end system etc.?
      Please provide details, if any.
      Number of branches/offices using the
 21
      software
      Modules used at Head Office /
 22
      Central Office
      Modules       used         at    other
 23
      offices/branches
      Number of employees and users
 24
      using the Software
      Number of transactions processed
 25
      per day at the reference site
      Number of maximum number of
      online users in any office/branch
 26   where      modules     are installed/
      accessible and specify all modules
      that are in concurrent use
      State, if any, interfaces to external
 27
      systems are implemented at this site



Signature of the Referred Client
(With Seal)
Name of the Signatory:
Designation:
Place:
Date:
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                                                                             ANNEXURE IV

      Bill of Material (Software):

Sr.    Item ( with Particulars )     Unit       QTY   Taxes      Total Price ATS      (support
                                     Price            (if any)   with taxes charges) on Unit
                                     (in Rs.)                    (in Rs.)    Cost     (with 1
                                                                             year warranty)
1      Application Software
2      Implementation Charges, if
       any
3      Solution       Management
       Costs:    (post   warranty
       period,     Man     Month
       Charges, for two resources,
       for two years)
4      Any other Charges
5      Total
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                                                                              ANNEXURE V

L- 1 Determination criteria based on 5 years Total Cost of Ownership (TCO):



           Sr.    Item                                   Total Price with taxes
                                                         (in Rs.)
                  Software
           1.     Management Information System
                  Application Software (with Unlimited
                  User Corporate License) (excluding
                  RDBMS and O/S)
           2.     Annual Technical Support (upto 5
                  years including Warranty of 1 year)
           3.     Implementation and Training
                  Charges, if any
           4.     Solution Management Costs: (post
                  warranty period, Man Month
                  Charges, for two resources, for two
                  years)
           5.     Any other Charges
           6.     Total
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                                                                                 ANNEXURE VI

             Proforma for the Bank Guarantee for Earnest Money Deposit

                        (To be stamped in accordance with stamp act)

Ref:                                                         Bank Guarantee #
Date

Oriental Bank of Commerce
Head office, Harsha Bhawan,
E-Block - Connaught Place,
New Delhi – 110 001

Dear Sirs,

In accordance with your bid reference no. OBC/HO/DIT/RFP-MIS/01/2009-10 dated
____________M/s______________________________________ having its registered office
at ______________________________________________herein after called ‘bidder’) wish
to participate in the said bid for supply, installation, and commissioning of hardware &
software at Oriental Bank of Commerce having its Head Office at Harsha Bhawan, E Block
Connaught Place, New Delhi -110 001.

An irrevocable Financial Bank Guarantee (issued by a nationalized / scheduled commercial
Bank) against Earnest Money Deposit amounting to Rs.__________ Rupees (in
words)___________valid up to ________________ is required to be submitted by the
bidder, as a condition for participation in the said bid, which amount is liable to be forfeited
on happening of any contingencies mentioned in the bid document.

M/s_________________________________ having its registered office at ______________
has undertaken in pursuance of their offer to Oriental Bank of Commerce
_____________________________________(hereinafter called as the beneficiary) dated
__________ has expressed its intention to participate in the said bid and in terms thereof
has    approached     us    and     requested      us     ___________________________
Bank________________________ to issue an irrevocable financial Bank Guarantee against
Earnest Money Deposit amounting to Rs ________valid up to _______________.

We, the ________________________ Bank at _______________________having our Head
office at ____________________therefore Guarantee and undertake to pay immediately on
first written demand by Oriental Bank of Commerce, the amount Rs.
_________________Rupees____________________________________________________
___________________________________________________________________________
______ without any reservation, protest, demur and recourse in case the bidder fails to
comply with any condition of the bid or any default in violation against the terms of the bid,
without the beneficiary needing to prove or demonstrate reasons for its such demand. Any
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such demand made by said beneficiary shall be conclusive and binding on us irrespective of
any dispute or difference raised by the bidder.

This guarantee shall be irrevocable and shall remain valid upto _______________. If any
further extension of this Guarantee is required, the same shall be extended to such required
period (not exceeding one year) on receiving instructions in writing, from
(______________________________________) on whose behalf guarantee is issued.


In witness whereof the Bank, through its authorized officer has set its hand stamped on this
_____________ Day of ______________2009 at __________________


                                                   Designation


                                                   Bank Common Seal


                                                  Attorney as per Power of Attorney
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ANNEXURE VII


                    Performa for Performance Bank Guarantee

The Oriental Bank of Commerce
Department of Information Technology
4th Floor, Competent House,
F-14, Connaught Place,
New Delhi – 110 001.

In consideration of Oriental Bank of Commerce (hereinafter called “the said Purchaser”)
having its office at the aforesaid address, having agreed to purchase/engage
________________       from     _____________________     having     its    office   at
___________________ (hereinafter called “the said Supplier/Vendor/Contractor)” under
the terms and conditions of an Agreement dated ______ (hereinafter called “the said
Agreement”).

Towards the security for the due fulfillment of the terms and conditions contained in the
said Agreement, it has been agreed by the said Supplier/Vendor/Contractor shall provide a
bank Guarantee for Rs._______ (Rupees ________ only).

We ____________ (indicate the name of the bank) (hereinafter referred to as “the Bank”) at
the request of _______________ (Supplier/Vendor/Contractor) do hereby undertake and
guarantee to pay to the Purchaser an amount not exceeding Rs. ________ (either in lump
sum or in parts) against any loss or damage caused to or suffered or would be caused to or
suffered by the Purchaser by reason of any breach by the said
Supplier/Vendor/Contractor(s) of any of the terms or conditions contained in the said
Agreement.

Unless repugnant to the context or meaning there of, expressions, Purchaser,
Supplier/Vendor/Contractor, Bank shall mean and include their heirs, representatives,
successors, executors, administrators, assigns, etc., as may be applicable,

1. The Bank does hereby undertakes to pay the amount(s) due and payable under the
   guarantee without any demur, merely on a demand from the Purchaser stating that the
   amount(s) claimed is/are due by way of loss or damage caused to or would be caused to
   or suffered by the Purchaser by reason of breach by the said
   Supplier/Vendor/Contractor(s) of any of the terms or conditions contained in the said
   Agreement or by reason of the Supplier/Vendor/Contractor(s) failure to perform its
   obligations under the said Agreement. Any such demand made by the Purchaser on the
   Bank shall be conclusive as regards the amount(s) due and payable by the Bank under
   this guarantee, whether made in one go or in parts. However, Bank’s liability under this
   guarantee shall in totality be restricted to an amount not exceeding Rs._________,
   whether or not invoked or if invoked, in part or otherwise.
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2. The Bank undertakes to pay the Purchaser any money so demanded notwithstanding
   any dispute or disputes raised by the Supplier/Vendor/Contractor(s) or any suit or
   proceedings pending before any Court or Tribunal relating thereto. Thereby meaning
   that Bank’s liability under the present guarantee shall be absolute and unequivocal in
   any circumstances what so ever, if called upon to pay by the Purchaser. However our
   liability shall not exceed in Rs.___________ (in words)

3. The Bank further agrees that the guarantee herein contained shall remain in full force
   and effect during the period that would be taken for the performance of the said
   Agreement and that it shall continue to be enforceable till all the dues and or advances
   made by the Purchaser under or by virtue of the said Agreement have been fully paid
   and its claims satisfied or discharged or till _________, the Purchaser certifies in writing
   that the terms and conditions of the said Agreement have been fully and properly
   carried out by the said Supplier/Vendor/Contractor(s) and accordingly the Purchaser
   discharges this guarantee, either in writing or by returning the Original Guarantee Bond
   or till its expiry whichever is earlier to the Bank.

4. The Bank before the release of the Bank Guarantee Bond in original by the purchaser
   and before the expiry of this guarantee, as per clause 3 of this Guarantee Bond, may
   renew this guarantee for the same period as was initially requested upon for this
   guarantee or for any shorter period, at the option of the purchaser, under intimation to
   the vendor.

5. The Bank further agrees with the Purchaser that the Purchaser shall have the fullest
   liberty without Bank’s or Supplier/Vendor/Contractor(s) consent and without affecting
   in any manner Bank’s obligations hereunder to vary any of the terms and conditions of
   the said Agreement or to extend time of performance by the said
   Supplier/Vendor/Contractor(s) from time to time or to postpone for any time or from
   time to time any of the powers exercisable by the Purchaser against the said
   Supplier/Vendor/Contractor(s) and to forbear or enforce any of the terms and
   conditions relating to the said agreement and the Bank shall not be relieved from it’s
   liability by reason of any such variation, or extension being granted to the said
   Supplier/Vendor/Contractor(s) or for any forbearance, act or omission on the part of the
   Purchaser or any indulgence by the Purchaser to the said Supplier/Vendor/Contractor(s)
   or by any such matter or thing whatsoever which under the law relating to sureties
   would, but for this provision, have effect of so relieving the Bank, in any manner what so
   ever.

6. This guarantee will not be discharged during its currency due to the change in the
   constitution of either the Bank or the Purchaser or the Supplier/Vendor/Contractor(s), in
   any manner what so ever.

7. The Bank lastly undertakes not to revoke this guarantee during its currency or
   extensions thereof, except with the previous consent of the Purchaser, in writing or
   otherwise than as is provided in this Guarantee.
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 8. The Bank also agrees that the Purchaser at its option shall be entitled to enforce this
    Guarantee against the Bank as its principal debtor in first instance without proceeding
    against the said Supplier/Vendor/Contractor(s), and notwithstanding any security or
    other guarantees that the Purchaser may have in relation to or in relation to the
    Supplier/Vendor/Contractor(s) liabilities from time to time, as this guarantee constitutes
    a separate, distinct and independent contract between the Bank and the Purchaser.

 9. Any officer of the Purchaser of the rank of Senior Manager or above, duly authorized in
    this regard, shall be competent to issue demand/notice or to issue any appropriate
    instructions, as the circumstances may warrant, to the Bank under this Guarantee, which
    the Bank shall have to comply immediately and forthwith, without raising any dispute or
    question/s in regard there to, in any manner what so ever.

 Notwithstanding anything contained herein above:
 a) The liability of the Bank under the guarantee shall not exceed Rs.__________ (in words).
 b) This Bank Guarantee shall be valid till either till _____X____ or till the issue of a fresh
    Bank Guarantee to the Purchaser with a extended period in lieu thereof or till the
    Purchaser certifies in writing that the terms and conditions of the said Agreement have
    been fully and properly carried out by the said Supplier/Vendor/Contractor(s) and
    accordingly the Purchaser discharges this guarantee, in writing and by returning the
    Original Guarantee Bond to the Bank.
 c) The bank before the release of the Guarantee Bond in Original by the purchaser and
    before the expiry of this guarantee may at its option renew this guarantee for the same
    period as was initially agreed upon for this guarantee or any shorter period, at the
    option of the purchaser, under intimation to the vendor.
 d) The Bank is liable to consider any notice for invocation of Bank Guarantee as a default by
    the Supplier/Vendor/Contractor(s) and shall be under an obligation to pay to the
    Purchaser the entire amount of Guarantee or any part thereof under this Bank
    Guarantee only and only if the Purchaser serves upon the Bank a written claim or
    demand before the expiry of either the Bank Guarantee or any extended period/s under
    this Bank Guarantee, as the case may be.

Notwithstanding anything contained herein our liability under this Bank guarantee shall not
exceed Rupees .................../- (Rupees ....................................... Only) This Bank guarantee
shall be valid upto ............................ and we are liable to pay the guaranteed amount or any
part thereof under this Bank Guarantee only and only if you serve upon us a written claim or
demand on or before.............................

This guarantee will be returned to us as soon as the purpose for which it is issued is fulfilled.

Dated the ________ day of _________.                                 Signature
                                                                     Name
                                                                     Designation with Bank stamp
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                                                                           ANNEXURE VIII

Deliverables

All technical documents, SRS, High level Design, DFD (Data Flow Diagram), ER Design, EULA
(End User License Agreement.), User manual