"4 Quick and Easy Steps to Tracking Your Web Results"
4 Quick and Easy Steps to Tracking Your Web Results 1 Copyright © 2008 - Ken Scovill – All Rights Reserved 4 Quick and Easy Steps to Tracking Your Web Results 2 Presented by Dennis Becker http://www.Earn1KaDay.com Copyright © 2008 - Ken Scovill – All Rights Reserved 4 Quick and Easy Steps to Tracking Your Web Results 3 Published by: Ken Scovill 538 Golf Course Road Hamilton, Montana 59840 USA 1WiseOwl.com Copyright © 2008 – Ken Scovill. All rights are reserved. No part of this report may be reproduced or transmitted in any form without the written permission of the author, except for the inclusion of brief quotations in a review. Note: This e-book is optimized for viewing on a computer screen, but it is organized so you can also print it out and assemble it as a book. Since the text is optimized for screen viewing, the type is larger than that in usual printed books. Disclaimer This report has been written to provide information about how to use Google Analytics to track and report your web statistics. It is sold with the understanding that the author and publisher are not engaged in rendering web statistic services. If website monitoring, link tracking or other expert assistance is required, the services of a competent professional should be sought. Every effort has been made to make this report as complete and accurate as possible. However, there may be mistakes in typography or content. Also, this report contains information on utilizing Google Analytics as a tool only up to the publishing date. Therefore, this report should be used as a guide – not as the ultimate source of web statistic and link tracking information. The purpose of this report is to educate. The author and publisher does not warrant that the information contained in this report is fully complete and shall not be responsible for any errors or omissions. The author and publisher shall have neither liability nor responsibility to any person or entity with respect to any loss or damage caused or alleged to be caused directly or indirectly by this report. If you do not wish to be bound by the above, you may return this report for a full refund. Copyright © 2008 - Ken Scovill – All Rights Reserved 4 Quick and Easy Steps to Tracking Your Web Results 4 Message From The Author Hello, I’m Ken Scovill. I’ve run a couple of home based businesses over the years including a cabinet shop and a contracting business. I also did my stint in Corporate America for 13 years, 6 of which were spent mostly working overseas. I currently live in Hamilton, Montana, USA with my wife and 2 children and also have an older son who is now a civil engineer and lives just 50 miles down the road. I enjoy golf, woodworking, doing things with my family, and enjoying the outdoors of Montana and all that it has to offer. According to my wife I can also be a bit of a 'geek'. I actually still get enthralled with computers and technology and totally love to learn new things. I love to build and create things. It has always been my dream to build an online business that allows me to put some of that initiative to work and to share with others. To me, the creation and marketing of info-products is as close to the ideal business model as one can get. This report is simply one more step towards achieving that dream. I sincerely hope that you get something out of it that you will use and take action toward achieving your own dreams. Ken Scovill 1WiseOwl.com Copyright © 2008 - Ken Scovill – All Rights Reserved 4 Quick and Easy Steps to Tracking Your Web Results 5 "4 Quick & Easy Steps to Tracking Your Web Results” Contents Introduction ……………………………………………………..… 6 What Can I Track Let’s Get Started ……………………………………………..…… 8 The Sign Up Process Your Website Profile Installing Your Tracking Code ………………………..……………..… 11 Link to Your Adwords Account (optional) ………………………. 15 Setting up Goals and Funnels (optional) ……………………….. 15 Using Filters (optional) ……………………………………………. 19 Tagging your ad campaigns ……………………………………… 21 Simple Link Cloaking ……………………………………………… 26 Conclusion ………………………………………………………….. 27 Resources ………………………………………………………….. 29 Copyright © 2008 - Ken Scovill – All Rights Reserved 4 Quick and Easy Steps to Tracking Your Web Results 6 "4 Quick & Easy Steps to Tracking Your Web Results” Introduction When I first started online a couple of years ago all of the research that I read and respected clearly indicated that once you had your marketing ‘system’ in place (sales page, opt-in page, thank you / download page, and various advertising campaigns) it was absolutely critical that you Track Your Results. After all, how can you possibly know how well you are doing if you don’t have any idea where your customers are coming from? How long do they stick around? What parts of your website are they interested in? How many click through to which of your offers? What percentage sign up for your newsletter or special offer? Do they then follow through with the confirmation process? Download? You get the picture. Also the experts all recommend A/B split testing on the various elements of your system in order to see what works best and improve conversions on sales and opt-ins. Get your first advertisement, sales letter, or squeeze page out there. Then start alternating in slightly different versions with varying headlines, colors, bullets, etc. Stick with the best performer and try it again with another variation. And how do you know which one performs the best? Track Your Results. Now comes the interesting part… (drum roll please). No one ever really tells you HOW to do this. It’s not exactly a glamorous subject. Initially, I tried using the statistics that my web hosts provided. I quickly discovered that their information was very generic, hard to understand and virtually useless. I tried to figure it out by observing what some of these experts were doing but there is unfortunately little guidance out there. Luckily, I absolutely love looking at case studies. And in good case studies, they usually share their traffic results. While there are tons of basic web statistics programs out there I noticed that the case studies examples usually came from versions of AWstats (an open source program) or statcounter (offers both free and paid versions). As time has gone on I’ve noticed more and more have been switching over to Google Analytics. Google purchased a statistics program a number of years ago called ‘Urchin’ and converted it to use with their abundance of data. A great combination. The only problem is that Google’s instructions tend to be a bit Copyright © 2008 - Ken Scovill – All Rights Reserved 4 Quick and Easy Steps to Tracking Your Web Results 7 convoluted and confusing, often offering much more information than necessary and ultimately confusing the issue. To me, this really makes it difficult to get started. Oh, if only there was a set of straight-forward, simple instructions to help basic Internet Marketers track what is going on in their world using a comprehensive and free tool such as Google Analytics? That is the purpose of this report. What Can I Track? Google Analytics was originally set up to provide statistics for tracking Adwords campaigns. But it’s not just for Adwords anymore. What I like about it is that now you can track every single visitor from the time they click into your site through what actions they take at your site including actual conversions. You can now track each click that was created through specific: • Ads you have placed • Keywords • Search engines • Email promotions • Even offline promotions This gives you the exact information you need to know what’s going on and be able to improve upon your site’s content and design such as: • What advertising campaigns are most effective? • Where are my visitors coming from and what do they do on my site? • Which keywords are most effective and lead to conversions? • Which customer segments convert the best? • What geographical areas convert the best? • Why do so many people leave my site without doing what I want? o Where do they go to? • What site content are most people interested in? Do you think that all this information would be useful to you? I agree. Copyright © 2008 - Ken Scovill – All Rights Reserved 4 Quick and Easy Steps to Tracking Your Web Results 8 Let’s Get Started There are four basic steps to begin tracking your website and links. 1. Sign up for an account at Google. (If you already have an Adwords, Adsense or Gmail account, you only need to register at Analytics.) 2. Create a profile for your website. 3. Add the Analytics tracking code to all of the pages you wish to track. 4. Tag all of your advertising links for tracking The Sign Up Process If you don’t already have a Google account of any kind (Adwords, Adsense, or Gmail accounts will all link with your Analytics Account) then you first need to create an account at Google by going to their home page. Once there click on Business Solutions - Copyright © 2008 - Ken Scovill – All Rights Reserved 4 Quick and Easy Steps to Tracking Your Web Results 9 Then click on Analytics - Now you can either sign in with your existing account or create a new one – Copyright © 2008 - Ken Scovill – All Rights Reserved 4 Quick and Easy Steps to Tracking Your Web Results 10 The New Account Screen – Profile Setup for New Users - Copyright © 2008 - Ken Scovill – All Rights Reserved 4 Quick and Easy Steps to Tracking Your Web Results 11 Enter your website’s URL. Make sure to select either http:// or https:// from the drop down menu. Enter a nickname for this account in the Account Name field and click Continue. Google will then ask you for your personal information and then ask if you accept their terms of service. Read the Terms of Service and, if you agree, select the Yes checkbox and click Create New Account to continue. Note: You have 2 options here: the 'Legacy code' version from the Urchin platform or the 'new tracking code' which include additional coding to work with upcoming Google Analytics features. Both work fine. The choice is yours. Installing Your Tracking Code The Tracking Instructions page that appears contains the tracking code that you'll need to paste into each page of your site. You’ll want to start with your ‘home’ page, usually the ‘index.htm’ or ‘index.html’ page. Click once in the box to highlight all the code. You’ll next need to copy and paste this code into the bottom of the content on each of the website pages that you wish to track. It goes immediately before the </body> tag as shown below. Copyright © 2008 - Ken Scovill – All Rights Reserved 4 Quick and Easy Steps to Tracking Your Web Results 12 In order to accomplish this you’ll need to open each web page that you want to track with an html editor such as Frontpage or Dreamweaver. I prefer to use a free open source editor called NVU (now updated and known as Kompozer) which you can obtain here. I am going to take a huge leap of faith here and assume that since you have a website you already know how to use an html editor to work on your web page and an ftp program to upload the new version to your host. This is the spot at the bottom of your page to insert the code – This specific page is a simple redirect just like you might use to redirect to an affiliate product sales page. Copyright © 2008 - Ken Scovill – All Rights Reserved 4 Quick and Easy Steps to Tracking Your Web Results 13 And with the code inserted you now have this – Make sure that the code is entered into the “source” view of your editor and does not show up as ‘text’ when you view the page with your browser. Now all that is left is to upload the updated web page to your host with an ftp program such as SmartFTP or Filezilla and replace the old version with the new one. Tip: Google Analytics tracking code is unique for each account and each profile within that account. To find your personalized tracking code at any time: From the Analytics Settings page, find the profile for which you need tracking code in the Website Profiles table Click Edit in that profile's Settings column. The Profile Settings page appears Click Check Status at the top-right of the table Copyright © 2008 - Ken Scovill – All Rights Reserved 4 Quick and Easy Steps to Tracking Your Web Results 14 As soon as you create a new profile listing for your website, Google will display a warning, “Tracking code not verified” until your updated site goes live and the system detects the code. Google Analytics will continue to check to see that the code was installed correctly on the home page of your site or you can check it manually from the Settings page. You can double check your code by opening your web page in your browser and selecting View Source from the Page Menu. It should look exactly as you copied it with your account number included and appear immediately before the </body> tag at the bottom of your page. If your tracking code has been installed correctly, and you're still not seeing any data after 24 hours, go to Google Analytics help and look here. Tip – If the site that you want to track is a blog using Wordpress or the like, insert your code at the bottom of the ‘Header’ or ‘Footer’ files in the Theme Editor. Copyright © 2008 - Ken Scovill – All Rights Reserved 4 Quick and Easy Steps to Tracking Your Web Results 15 Link to Your Adwords Account (optional) If you currently have an Adwords account, you can import cost data from your Adwords campaigns. To link your Adwords and Analytics accounts, simply log in to your Adwords account and follow the steps provided under the Analytics tab. Setting up Goals and Funnels (optional) Now, if you’re like me, you are thinking “What the heck are Goals and Funnels and why would I want to add more confusion to what I already have?” Well it just depends on the level of tracking that you wish to perform and what your website is set up for. If your site is set up strictly for content and you’re only interested in knowing about your visitors, where they come from, what pages they visit and how long they stick around, then you’ve probably set up as much as you need to. But if your site is set up to guide visitors through a ‘process’ or a series of pages (this would be your ‘funnel’) to ultimately end up at a ‘goal’ page such as an opt- in or a download page, you may want to track exactly how that visitor travels through that funnel to see exactly how many make it all the way to the goal page. And, for those that don’t make it all the way to conversion, this gives you an avenue to find out exactly where they are dropping out or losing interest. With this information you would know exactly where something might need to be fixed or split tested for better results. A good example of this would be if your site was set up where a visitor first comes in by whatever means to an opt-in page, signs up for an incentive, gets presented with a One-Time-Offer, accepts or declines, goes on to a thank you page and eventually a download of the incentive. Copyright © 2008 - Ken Scovill – All Rights Reserved 4 Quick and Easy Steps to Tracking Your Web Results 16 By setting up your ‘Goal’ as your download page and the other pages as your ‘Funnel’ you can track your visitor all the way through the process. To set up your first Goal, go to your Analytic Settings page and click on ‘edit’ for the website profile you want. This will take you to the Profile Settings page where you can define your Goals. Find the ‘Goals’ section and click on the ‘edit’ button. This will take you to a screen where you can put in your goal details. Enter the Goal URL. Reaching this page registers a successful conversion. For example, a sign up confirmation page, a checkout complete page, or a thank you page. Notice that you only need to show the “/download.html” and not the entire website url. Enter the Goal Name as you want it to appear in your Google Analytics account. Turn the Goal On or Off depending on whether you want this tracked at this time or not. Normally you would want this turned on and active. Copyright © 2008 - Ken Scovill – All Rights Reserved 4 Quick and Easy Steps to Tracking Your Web Results 17 Now, if you’re only interested in, say, newsletter signups, you would just set your “Completed Signup” URL as: http://www.yoursite.com/Thankyouforjoining.htm (or whatever your opt-in success page is called). Click ‘Save Changes’ and you’re done. No need to set up a funnel. I like simple. Copyright © 2008 - Ken Scovill – All Rights Reserved 4 Quick and Easy Steps to Tracking Your Web Results 18 Setting up your Funnel In the case where you might have a shopping cart or some other more extensive process to track, you would want to enter the process page sequence into your ‘Funnel’ in the following section. Here is an example of how this might be used: Click on the ‘Save Changes’ button on the bottom and you are set to go. Copyright © 2008 - Ken Scovill – All Rights Reserved 4 Quick and Easy Steps to Tracking Your Web Results 19 Using Filters (optional) Using filters is not required but Google Analytics provides a variety of ways to help set up which data you want to see and how you see it. For this discussion I am only going to point out the 3 pre-defined filters that Analytics provides. For information on how to use or set up the custom filters that are available you can go here. These are the 3 pre-defined filters that Analytics provides: • Exclude all clicks from a domain (hostname): use this filter to exclude clicks that originate from a specific network, such as your internal work network. • Exclude all clicks from an IP address: this filter works to exclude clicks from certain sources. You can enter a single IP address, or a range of addresses • Include only traffic from a subdirectory: use this filter if you want a profile to report only on a particular subdirectory (such as www.example.com/motorcycles) The only one that I actually use at this time is to exclude all clicks from my own computer network. This prevents any clicks that occur from the regular maintenance of my sites to skew the traffic results that I get. To set this up, go to your Analytics Settings page and click on the ‘Filter Manager’ link. On the Filter Manager page click on ‘Add Filter’. Copyright © 2008 - Ken Scovill – All Rights Reserved 4 Quick and Easy Steps to Tracking Your Web Results 20 Put in your filter name and choose the filter type. In this case it would be ‘Exclude all traffic from an IP address. Fill in your computer or network IP address. (If you don’t know this you can get it from your IP provider). Notice that the filter uses special characters to help with the ‘matching’ process. It’s worth clicking on the explanation link to get a better understanding of what your options are. Then click on the domain profiles that you wish to include in this filter and click ‘Add’. Click ‘Finish’ at the bottom of the page and you’re done. Copyright © 2008 - Ken Scovill – All Rights Reserved 4 Quick and Easy Steps to Tracking Your Web Results 21 Tagging your ad campaigns This is perhaps the most important and least utilized benefit that Google Analytics provides. By placing a 'tag' from Analytics at the end of your advertising links that you use to bring traffic to your site, Analytics can then tell you exactly which link a visitor is coming from. A 'tag' is simply a short group of words that you provide which enables you to identify and track each specific link. Google Analytics requires that you provide 3 tag words at the end of your link to correctly identify it for tracking purposes. Google calls them the Source, the Medium and the Campaign Name. To correctly identify them as 'tracking devices' and not as part of the domain name you need to separate them from the domain name with a '?' (question mark). So, if I was writing an article to submit to EzineArticles to promote this report, I would want the link to the sales page in my Resource Box to look like this: Your Domain Name Sepa Source Medium Campaign or rator Product Name http://www.MyWebsite.com/ ? EzineArticles article1 4QandE http://www.MyWebsite.com/?,EzineArticles,article1,4QandE In other words, http://www.MyWebsite.com/?,Source,Medium,ProductName Let's try another one. I have a blog and I want to track the clicks that I get on an affiliate banner I placed in the sidebar for 'Atomic Blogging'. Your Domain Name Sepa Source Medium Campaign or rator Product Name http://www.Blog.com/ ? myblog banner1 AtomicBlog http://www.MyBlog.com/?,myblog,banner1,AtomicBlog Hmmm, not too bad. Copyright © 2008 - Ken Scovill – All Rights Reserved 4 Quick and Easy Steps to Tracking Your Web Results 22 One More... I put out a weekly newsletter to my subscribers via email. In issue #21 I have placed a small promotion with an affiliate link to Atomic Blogging. Your Domain Name Sepa Source Medium Campaign or rator Product Name http://www.MyWebsite.com/uses/ ? newsletter21 email AtomicBlog http://www.MyWebsite.com/uses/?,newsletter21,email,AtomicBlog See how this enables you to differentiate between 2 totally different advertising campaigns for Atomic Blogging? Seem too easy? Well, unfortunately, you are absolutely right. But it really doesn't get too much worse. Google actually uses some fairly messy syntax that goes in place of the commas in the tracking code that looks like this: utm_source=(Source)&utm_medium=(medium)&utm_campaign=(ProductName) Now, don't panic! As you can see, Google has only replaced each comma with utm_xxxxxx=. Not nearly as confusing as it looks. And the really good news is that Analytics also gives you an easy-to-use tool that actually builds those links for you called 'URL Builder'. For some unknown reason they do seem to make it particularly hard to find, but you can access it here. This is the actual link just in case that hyperlink doesn't work for some reason. http://www.google.com/support/googleanalytics/bin/answer.py? answer=55578&topic=10998 Copyright © 2008 - Ken Scovill – All Rights Reserved 4 Quick and Easy Steps to Tracking Your Web Results 23 Simply fill in the form (only the Website URL, the campaign Source the campaign Medium and Campaign Name are *required*). Click on the ‘Generate URL’ button and your tagged link will be generated for you. Now you only need to highlight it, copy and paste it into your ad, and you are set to go. You'll notice that there are a couple of extra variables that you can use in there too. They are optional and could be used if you were interested in doing some A/B Split testing with your ads. For example, you could use 'Term' to mark your ads using different keywords in your ad to see which keywords perform the best. You could also use a variable in 'Content' to track which version (headline, copywriting, color) of your advertisement works the best. For now, let's leave those for when you become more advanced and comfortable with the process. The key right now is to keep things as simple as possible and only use the bare minimum of tags you need to get your desired results. Copyright © 2008 - Ken Scovill – All Rights Reserved 4 Quick and Easy Steps to Tracking Your Web Results 24 Let's now take another look at that last example that we did above with the newsletter issue #21 and the affiliate link for Atomic Blogging. Fill out the form with your 'tag' words. Click the 'Generate URL' button and your code magically appears in the bottom box. Highlight it, copy and paste, and voila.... your finished link is ready to use. http://www.MyWebSite.com/uses/? utm_source=newsletter21&utm_medium=email&utm_campaign=AtomicBlog Just to verify that only the commas have been changed, let me highlight what URL Builder has changed from our earlier examples. http://www.MyWebSite.com/uses/? utm_source=newsletter21&utm_medium=email&utm_campaign=AtomicBlog See, if you replaced the highlights with commas we would have exactly what we had built originally. http://www.MyWebsite.com/uses/?,newsletter21,email,AtomicBlog Copyright © 2008 - Ken Scovill – All Rights Reserved 4 Quick and Easy Steps to Tracking Your Web Results 25 Let's look at one more example. In my promotion for this report I want to place and track a classified ad at USFreeAds. Your Domain Name Sepa Source Medium Campaign or rator Product Name http://www.MyWebsite.com/ ? USFreeAds classified 4QandE I enter that data into URL Builder and out comes http://www.mywebsite.com/? utm_source=USFreeAds&utm_medium=classified&utm_campaign=4QandE Now all that's left is to highlight it, copy and paste it into my ad and get the ad posted. Starting to make sense? Here are some simple guidelines to keep in mind as you get started: 1) Tag only what you need. Keep your tags as simple as possible. 2) Only tag those links that you put out on the web yourself manually in any of the forms of advertising that you use. This would include banners, text links, classified ads, etc and any links inside your email messages and newsletters or blogs. 3) Don't forget to use tags in the links you create for your reports and ebooks 4) You do not need to add tags to any of your Adwords campaigns. Analytics automatically tracks all of your Adwords campaigns and your paid keywords. 5) Google automatically detects the search engine name and keyword names from ‘organic’ search engine results and also detects referrals from other websites to yours and displays them in your reports without specific tagging. That’s it! You’re in business and can now track just about any kind of link that you want to put out there. Copyright © 2008 - Ken Scovill – All Rights Reserved 4 Quick and Easy Steps to Tracking Your Web Results 26 Simple Link Cloaking Don’t like the look of that huge busy link? Me neither. Here’s a fairly easy way to create a simple ‘re-direct’ on your website using PHP code. So my tracking link looks like this: http://www.mywebsite.com/MyProductSalesPage? utm_source=USFreeAds&utm_medium=Classified&utm_campaign=produ ct1 I want the link that I actually place in US FreeAds to look like this: http://www.mywebsite.com/recommends/product1 To do this: 1) With your FTP program, log in to your website and create a folder in your public_html file which you will name 'recommends'. 2) Open up your favorite HTML editor and create a new page. 3) In the ‘code’ or ‘source’ view, delete everything and copy and paste in The code below <?php header(“Location: http://www.mywebsite.com/MyProductSalesPage? utm_source=USFreeAds&utm_medium=Classified&utm_campaign=pr oduct1”); ?> After ‘Location: ‘ just copy in the tracking or affiliate link that you want to mask or re-direct. 4) Click File, click Save As and save the page as product1.php. (Make sure that you save it as a ‘.php’ file. This is very important – if you save it as an .html or .htm file, it will not work) 5) Upload this page using your FTP program to the recommends folder That you just created in your public_html folder. Now, when you want to share this link with your subscribers or place it in an ad, simply type: http://www.mywebsite.com/recommends/product1 and your customers will be redirected to the product’s sale page using your new Copyright © 2008 - Ken Scovill – All Rights Reserved 4 Quick and Easy Steps to Tracking Your Web Results 27 tracking or affiliate link. Anchor text for articles, forums, classified ads and blogs For masking your link for use in article resource boxes, forums or even classified ads you can replace the tracking link with anchor text using a form similar to this: <a href="http://www.MyHugeBigUglyLink.com">4 Quick and Easy Steps</ a> bb code for bulletin boards or forums: [url=”http://www.MyHugeBigUglyLink.com”]4 Quick and Easy Steps[/url] Once inserted these would read simply as my 4 Quick and Easy Steps. Most of these types of sites have tools or buttons on their data entry screens to automatically do this process for you. That’s it! Of course, there are many other ways to dress up your links, but these basic methods work pretty well. Conclusion Well, there you have it. I sincerely hope that this step-by-step guide totally eliminates much of the learning curve for setting up and utilizing Google Analytics without having to dig through pages and pages of Google’s instructions chasing link after link trying to find the answers. My goal was to provide easy step by step instructions that even someone who has never considered tracking their statistics could easily implement in a short period of time. I also hope that you will now take action and begin tracking your statistics and results in order to improve your sales and conversions. After all, that’s really what we are all here for. Please take action now. NO action = NO results = NO improvement So Get Tracking!! Ken Scovill Copyright © 2008 - Ken Scovill – All Rights Reserved 4 Quick and Easy Steps to Tracking Your Web Results 28 Note: There are a couple of more features that you can implement with Google Analytics. One is ‘e-commerce transaction’ tracking for those of you who use shopping cart software on your site and would like to track actual $ sales figures. This requires the use and editing of some java code and is really beyond the scope of what I am trying to accomplish with this report. The other is ‘allowing other users’ to come into Google Analytics and manage all this stuff for you which really doesn’t apply here either. If you would like to learn more about these features or if you run into problems with any of the steps that I have provided you can go to Google’s help and support section here: http://www.google.com/support/googleanalytics/?hl=en Also, I don’t know why Google makes the URL Link Generator tool so hard to find, but should the links that I provided in that section above ever not work, here is the text link again: http://www.google.com/support/googleanalytics/bin/answer.py? answer=55578&topic=11097 Copyright © 2008 - Ken Scovill – All Rights Reserved 4 Quick and Easy Steps to Tracking Your Web Results 29 Resources Following are the main tools used in the making of this report: SmartFTP (FTP software) (free) http://www.smartftp.com/download/ NVU (HTML editor) (free) http://nvudev.com/index.php KompoZer (HTML editor) (free) (the new NVU) http://www.kompozer.net/ Kevin Riley's Recipe for Quick and Easy Product Creation http://www.recipeforproductcreation.com/ abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ.:,;- _!"'#+~*@§$%&/\´`^°|^()=?1234567890 abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTU VWXYZ.:,;- _!"'#+~*@§$%&/\´`^°|^()=?1234567890 abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTU VWXYZ.:,;- _!"'#+~*@§$%&/\´`^°|^()=?1234567890 Copyright © 2008 - Ken Scovill – All Rights Reserved