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					NEW TRAIN-SET: TELL US WHAT YOU THINK !


Q1. Product appearance
On a scale of 1 to 5 (where one is strongly dislike and 5 is strongly like), how would you rate the look
and feel of this train train?

strongly dislike it ‫ٱ‬      dislike it ‫ٱ‬     like it ‫ٱ‬   like it very much ‫ٱ‬


Q2. Place
a) How would you classify this train?
MetroPlus (ex-first class) yes/no         Metro (ex-third class) yes/no       None of the above yes/no
[if yes, go to Q2b]                       [if yes, go to Q2c]             [if yes, go to Q2c]


b) With the price difference between Metroplus (ex-first class) and Metro (ex-third class) which
elements would you change to convert it to Metroplus standard?

seats ‫ٱ‬            windows ‫ٱ‬                nothing ‫ٱ‬       other ……………………………………


c) Reasons
………………………………………………………………………………………………………………………
………………………………………………………………………………………………………………………


Q3. Pricing
What would you consider a fair price to pay for the use of this particular train?

‫ٱ‬   same as Metro (ex-third class)

‫ٱ‬   same as MetroPlus (ex-first class)

‫ٱ‬   higher than Metro but less than MetroPlus

‫ٱ‬   more than MetroPlus

‫ٱ‬   less than Metro


Q4. General
4.1 Should the whole train be of this standard, what would you expect from a service point of view to
continue buying a Metroplus ticket?
………………………………………………………………………………………………………………………
………………………………………………………………………………………………………………………


4.2 Should the whole train be of this standard would you still continue buying a Metroplus ticket?
………………………………………………………………………………………………………………………
………………………………………………………………………………………………………………………


4.3 What would Metrorail have to do for you to continue purchasing a Metroplus ticket?
………………………………………………………………………………………………………………………
………………………………………………………………………………………………………………………


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