UNIVERSITY OF MANITOBA INSTITUTIONAL PANDEMIC PREPAREDNESS PLAN
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UNIVERSITY OF MANITOBA
INSTITUTIONAL PANDEMIC PREPAREDNESS PLAN
TITLE PAGE
UNIVERSITY OF MANITOBA
INSTITUTIONAL PANDEMIC
PREPAREDNESS PLAN
(IPPP)
DRAFT
Printed: September 9, 2009 UM Emergency Management Program
Revised: October 20, 2008 File No.: 1.3.15.2.2.9.2
TABLE OF CONTENTS
TABLE OF CONTENTS
Description Tab – Page
1.0 Introduction 1
1.1 Authority 1
1.2 Preparedness Principles and Objectives 1
1.3 Institutional Goals 1
1.4 Purpose and Scope 2
1.5 General Planning Assumptions 2
1.6 Legal / Legislative Framework 3
2.0 Pandemic Influenza – Background Information 4
2.1 Understanding the hazard and its effects 4
2.1.1 Characteristics of influenza 4
2.1.2 Influenza and assumptions about pandemic influenza 4
2.1.3 Effects on the population 5
2.1.4 Management of influenza 5
2.1.5 Area affected by a pandemic 6
2.1.6 Warning period 6
2.1.7 Duration 6
2.2 Impact Overview 6
2.2.1 Employee absenteeism 6
2.2.2 Student absenteeism 7
2.2.3 Supply chain problems 7
2.2.4 Facility closures 7
2.2.5 Financial impacts 7
3.0 Roles and Responsibilities 8
3.1 President and Vice-Chancellor 8
3.2 Pandemic Planning Committee (PPC) 8
3.3 Emergency Operations Centre (EOC) 8
3.4 Deans, Directors, Department Heads (DDD) 8
3.5 University Employees 8
3.6 University Students 9
4.0 Pandemic Influenza Preparedness 10
4.1 Campus Wide Issues 10
4.1.1 Academic 10
4.1.2 Research / Animal Care 10
4.1.3 Communications 11
4.1.4 Human Resources 11
4.1.5 Facilities Management 12
4.1.6 Travel 12
4.1.7 Information Technology Infrastructure 13
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TABLE OF CONTENTS
TABLE OF CONTENTS
4.1.8 Residences / Housing and Student Life (HSL) 13
4.1.9 Health and Safety 14
4.1.10 Public Order and Security 14
4.1.11 Financial Services 15
4.1.12 Food Services 15
4.2 Awareness and Education 15
4.3 External Issues / Stakeholders 16
4.4 Health and Allied Health Professional Facilities 16
4.5 Body Management 16
5.0 Response – Concept of Operations 17
5.1 General 17
5.2 Pandemic Planning Committee (PPC) 17
5.3 Emergency Operations Centre (EOC) 17
5.4 Deans, Directors, and Department Heads (DDD) 18
5.5 University Staff 19
5.6 University Students 19
6.0 Post Pandemic Recovery 20
6.1 Recovering from the Impact 20
6.2 Psychological Support 20
6.3 Resuming Operations 20
6.4 Staff Replacement 20
6.5 Analysis and After Action Reports 20
Appendix A – External Leadership Organizations A
Appendix B – U of M Pandemic Planning Committee – Terms of Reference and Membership List B
Appendix C – Pandemic Planning Checklist for Academic Units C
Appendix D – Frequently Ask Questions for Supervisors and Employees D
Appendix E – Infection Control – University Personnel E
Appendix F – Self Care F
Appendix G – H1N1 Influenza (Flu) and You (Student Handout) G
Appendix H – Template Guideline H
Appendix I – Template Forms I
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Revised: September 9, 2009 File No.: 1.3.15.2.2.9.2 ii
UNIVERSITY OF MANITOBA
INSTITUTIONAL PANDEMIC PREPAREDNESS PLAN
1.0 INTRODUCTION
This document is the University of Manitoba Institutional Pandemic Preparedness Plan (IPPP), which is a
dynamic and evolving document that identifies preparedness activities to be undertaken before a pandemic occurs
that will enhance the effectiveness of a pandemic response and recovery. Traditional emergency / disaster
response and recovery plans focus on the impact / damage to property, equipment, and machinery with limited
focus on the loss of personnel. Pandemic influenza preparedness shifts the focus of the impact to the loss of
personnel and anticipates high rates of absenteeism.
This document was written with input from several source documents. The University of Manitoba would like to
acknowledgement these documents, which include:
City of Winnipeg – Winnipeg Pandemic Plan (WPP), January 2008;
University of California, Davis – Influenza Pandemic Emergency Operations Plan, September, 2006; and
Manitoba Health – Pandemic Influenza Preparedness Guidelines for Manitoba Local Government,
November 2005.
1.1 AUTHORITY STATEMENT
The University of Manitoba IPPP is issued under the authority of the University of Manitoba Vice-President
(Administration) through the University of Manitoba Pandemic Planning Committee (PPC).
1.2 PREPAREDNESS PRINCIPLES AND OBJECTIVES
This document is guided by the following preparedness principles and objectives:
1. To coordinate with and not supersede the University’s Emergency Response Plan, while in operational
response to and recovery from pandemic influenza;
2. To define and recommend preparedness activities (i.e. tasks, actions, etc.) to be undertaken before a
pandemic occurs that will enhance the effectiveness of a pandemic response and recovery;
3. To make recommendations on interventions that should be implemented as components of an effective
pandemic influenza response and recovery;
4. To develop a plan that can be adapted for other public health emergencies (i.e. communicable diseases);
5. To develop community linkages and effective working partnerships with key stakeholders to improve the
University’s preparedness for any public health emergency;
6. To work collaboratively with the City of Winnipeg and Winnipeg Regional Health Authority (WRHA), and
provincial levels in pandemic influenza planning and to clarify roles, responsibilities and actions.
1.3 INSTITUTIONAL GOALS
Goals of the University of Manitoba during a pandemic response and recovery (i.e. guiding principles) are:
1. The University of Manitoba community will strive to preserve and protect the health and safety of all its
members.
2. The University will continue to operate as normally as possible to minimize disruption of instruction and
research, protect and preserve the academic experience and workplace environment.
3. Communication to students/staff, other members of the University community and the general public will
be a priority prior to, during and following a pandemic.
4. The University will ensure people and processes are in place to maintain control of its campuses
throughout a pandemic.
5. To the best of the University’s ability, students’ needs will be accommodated and students will be provided
the flexibility necessary to complete course work and exams.
6. The University will be steadfast in its commitment to return to normal following a pandemic.
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INSTITUTIONAL PANDEMIC PREPAREDNESS PLAN
1.4 PURPOSE AND SCOPE
This plan is a guide for preparing for a pandemic influenza emergency at the University of Manitoba. As such
there are several internal and external stakeholders, which include, but are not limited, to the following:
University departments / faculties / units – the plan provides an overview of the roles and responsibilities of
departments during an influenza pandemic, as well as general information to support planning by other
City divisions.
External stakeholders within Winnipeg – the plan provides general information which will allow local
stakeholders to complete their own business continuity planning. Examples include:
- Winnipeg Regional Health Authority (WRHA), including its hospitals such as Health Sciences
Centre (HSC);
- On campus vulnerable population(s) (i.e. students in residence);
- On campus day cares;
- On campus businesses and / or tenants;
1.5 GENERAL PLANNING ASSUMPTIONS
Although there is agreement with the planning assumptions within the federal and provincial plans, the IPPP has
adapted the following general assumptions:
The U of M IPPP will be an evolving document and the PPC will revise and continue to build on it as local,
provincial and federal planning proceeds;
Pandemic influenza will simultaneously affect the City of Winnipeg and the Province of Manitoba and other
jurisdictions, thus mutual aid will not be possible;
Pandemic influenza will be caused by a new or novel sub-type of influenza A virus;
Winnipeg will likely have very little lead time between when the WHO declares pandemic phase 6 and
when the pandemic influenza strain is identified in Winnipeg;
The impact of illness upon Winnipeggers will be significant. There will be an attack rate of 15 - 35% during
the first wave;
There will be multiple waves of influenza pandemic activity;
More severe illness and mortality than the usual seasonal influenza is likely in all population groups. The
specific pandemic epidemiology (i.e. age cohorts, severity and distribution of illness in the population) will
not be known until the pandemic virus emerges;
Children and otherwise healthy adults may be at greater risk because elderly adults may have some
residual immunity from exposure to a similar virus earlier in their lives if the pandemic is caused by a
recycled influenza strain;
The psychological impact on the public will likely be significant;
Community activities may need to be curtailed or cancelled to prevent further spread of the infection (This
will be a decision made by authorized public health officials);
Supply chains of resources from every sector will be disrupted;
The City of Winnipeg will activate its Emergency Control Committee (ECC) and open its Emergency
Operations Centre (EOC) early in the response.
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INSTITUTIONAL PANDEMIC PREPAREDNESS PLAN
1.6 LEGAL / LEGISLATIVE FRAMEWORK
Legislation at both the provincial and federal level provides government officials with certain authority / capabilities
during an emergency or disaster situation. When preparing for the pandemic it is important to be aware of this
fact, which could be obtained through public health orders, declarations of state of emergency (i.e. local, province-
wide, and / or country-wide). Currently governments across Canada are introducing new or revised bills to provide
government officials with the authority / capabilities that are required to response to and recover from a pandemic.
The relevant legislation includes, but is not limited, to the following:
Public Health Act (Manitoba);
Emergency Measures Act (Manitoba); and
Emergencies Management Act (Canada).
The above legislation empowers authorities / governments to compel organizations, such as the University of
Manitoba, to follow a specific course of action. This action could include cessation of specific operations /
functions or the continuation of specific operations / functions. The specific decisions that will be made by
authorities / governments cannot be predicted, yet it is possible to be able to anticipate future decisions by liaising
and maintaining relationships with emergency / disaster management contacts within these external authorities /
governments.
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2.0 PANDEMIC INFLUENZA – BACKGROUND INFORMATION
In order to develop a continuity of operations response and recovery plans it is useful to apply a plausible, worst-
case scenario describing the nature of the event causing the emergency and the specific challenges that the
community will face.
Sources cited for this section include:
Pandemic Influenza Preparedness Guidelines for Manitoba Local Government, Manitoba Health,
November 2005 – www.gov.mb.ca/flu;
Public Health Agency of Canada (PHAC) – www.influenza.gc.ca or www.fightflu.ca;
World Health Organization (WHO) – www.who.int;
2.1 UNDERSTANDING THE HAZARD and ITS EFFECTS
2.1.1 CHARACTERISTICS OF INFLUENZA
Influenza is highly infectious and can spread easily from person to person. Every year, minor changes occur in
influenza viruses. Based on these changes, scientists develop annual vaccines that are effective against the
current strains. Each year, at-risk Manitobans are encouraged to “Get the Shot, not the Flu.”
Pandemic Influenza is different. It is the result of a major change (a.k.a. a shift) in an influenza virus that results in
a completely new strain. Most people will not have any specific immunity to such a strain; consequently, large
numbers of people can become infected as the disease spreads. There have been at least three pandemics in the
past century: 1918-19 Spanish Flu, 1957-58 Asian Flu, and 1968-69 Hong Kong Flu.
Influenza A is the type involved in all known influenza pandemics. Viruses can undergo major changes or shifts in
makeup, producing a completely new strain. Most people do not have specific immunity to these strains of
influenza and large numbers of individuals will become infected as it spreads. For a new influenza virus to cause a
pandemic, it must be able to:
infect people (not just mammals and birds);
cause illness in a high proportion of those infected; and
spread easily from person to person.
All previous influenza pandemics had these characteristics.
Although no one knows exactly how the next pandemic will affect us, we can make a number of assumptions,
based on previous pandemics and medical research have been made for planning purposes.
2.1.2 INFLUENZA and ASSUMPTIONS ABOUT PANDEMIC INFLUENZA
One of the key planning assumptions held by public health experts is that a pandemic influenza will behave
somewhat like ordinary influenza. Influenza transmission: Influenza is highly contagious and spreads very quickly
among the population, especially in crowded situations. The influenza virus enters the body through the nose or
throat by:
inhaling droplets produced by the coughing or sneezing of infected persons
touching the mouth, eyes or nose after:
- hand-to-hand contact with infected individuals
- touching surfaces or handling objects contaminated by infected individuals
Once someone is infected with the influenza virus, it usually takes from one to three days to develop symptoms.
The disease typically follows these steps:
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Persons with influenza can be contagious from the day before they develop symptoms up to seven days
afterwards (typically three to five days in healthy adults and up to seven days in children). This time frame
may be longer in people with decreased immune systems.
Not everybody who comes in contact with influenza virus will become ill, however they may still spread the
infection to others.
Forty-eight hours after exposure, the symptoms start to appear.
Flu symptoms can last four to seven days. A cough and general fatigue may persist for several weeks
afterward.
It is important to note that people can be infected and contagious before they become ill. This is why it is
difficult to contain influenza.
Some people who get influenza also develop secondary bacterial infections including pneumonia,
prolonged illness or death.
2.1.3 EFFECTS ON THE POPULATION
During an influenza pandemic, much of the population will become infected, many will get sick and some will die. It
is expected that there will be greater amounts of illness and death during a pandemic than experienced during a
regular influenza season. This may be made worse by decreased availability of hospital care during the pandemic.
Public health experts assume that, during an influenza pandemic, 35 per cent of people will get sick enough to
miss at least one half of a day of work, and that of those who get sick, .5 per cent could die.
Ordinary influenza typically has the greatest effects (such as medical complications and death) on the very young,
the very old and those with suppressed immunity. Pandemic influenza may, based on historic evidence, affect
different age groups than ordinary influenza, such as 20 to 40 year olds, as was the case during the 1918-1919
pandemic.
2.1.4 MANAGEMENT OF INFLUENZA
A) Vaccines
Vaccination is the most effective way to protect the public from pandemic influenza. Vaccines cause the body to
produce specific antibodies against the flu virus in the vaccine, providing immunity from the virus. The vaccine
contains inactive virus, so it cannot cause influenza.
Developing a vaccine to protect the population from a specific strain of influenza is our best defence. To develop a
pandemic influenza specific vaccine, the virus must be isolated in the laboratory before production can start. It
could take four to six months before the first shipment of vaccine is available in our province. Manitoba Health’s
goal is to immunize the entire population as quickly as possible once the vaccine becomes available. The vaccine
will be available in batches, so Manitobans will be immunized according to nationally agreed upon priority groups.
B) Antiviral Drugs
Antivirals are drugs used to prevent and treat influenza early. If taken within 48 hours of getting sick, they can
reduce influenza symptoms, shorten the length of the illness and potentially reduce serious complications and
deaths. Antivirals work by reducing the ability of the virus to reproduce but they do not provide immunity from the
virus. Antiviral drugs, given at the onset of influenza, may help but are not likely to be available in sufficient
quantities to treat the majority of the population. Priority groups have been proposed through national collaboration
and agreement. Manitoba will be using these priority groups for antiviral distribution during a pandemic.
C) Antibiotics
Since influenza is not caused by bacteria, antibiotics will be of no value other than to help combat secondary
infections, such as bacterial pneumonia.
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2.1.5 AREA AFFECTED BY A PANDEMIC
A pandemic is anticipated to affect all Manitobans, the rest of Canada, North America and the world. In some
emergencies, neighbouring local governments, other levels of government and nongovernmental organizations
can focus their personnel and resources on a small area. In a pandemic, demand for people and resources will
likely be high across the province and outside support will be limited.
2.1.6 WARNING PERIOD
Given the mobile nature of today’s society, a disease can spread very rapidly. Disease surveillance and attempts
to contain a pandemic may slow the spread of the disease but it is likely it will be impossible to contain it. We
anticipate having up to three months’ warning from the time a pandemic is declared by the World Health
Organization to the time the virus arrives in Canada. This is based on the assumption that a pandemic will start
elsewhere in the world and then spread to North America. It is possible that the warning period may be shorter.
2.1.7 DURATION
A pandemic may last up to two years and, based on previous pandemics, may occur in waves. Each wave could
last six to eight weeks and be separated by three to nine months.
2.2 IMPACT OVERVIEW
During an influenza pandemic, much of the population will become ill and some will die. It is expected that there
will be more illness and death during a pandemic than experienced during a regular influenza season. This may
be made worse by decreased availability of health care during the pandemic. Influenza typically has the greatest
impact (complications, death) on the very young, the very old and those with suppressed immunity. However,
pandemic influenza has affected different age groups in the past, including 20 to 40 year olds, as was the case
during the 1918-1919 pandemic.
The widespread nature of a pandemic is expected to have a significant impact on many aspects of society in
Manitoba. There are several anticipated operational impacts to post secondary institutions:
2.2.1 EMPLOYEE ABSENTEEISM
The most serious organizational risk posed by a pandemic is loss of personnel. This may be due to:
Family commitments related to caring for sick family members, friends or neighbors, institution or day care
closures.
Volunteering their time in the community to other essential pandemic related needs.
Fear of becoming infected at work and other public places.
Illness / self quarantine due to exposure to the virus.
Death.
Absenteeism will also be impacted by subsequent waves of the pandemic.
Consider also that some key employees may become ill or even die during the pandemic possibly resulting in a
significant loss of knowledge and skills.
Based on information gathered during a mild pandemic (1957-58), it is estimated that absenteeism rates could be
around 20% and up to one-third of health care providers could miss work over the course of a pandemic. In a
more severe pandemic, these rates could be much higher, depending on the nature of the virus and which age
groups are most severely affected.
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2.2.2 STUDENT ABSENTEEISM
Fear of attending public places and illness will cause increases in student absenteeism. Lost instructional time
may become a serious issue and alternative methods of education delivery or means of catching up after the
waves of the pandemic may require consideration and preparation.
2.2.3 SUPPLY CHAIN PROBLEMS
All organizations depend on suppliers for services, materials, equipment, parts or supplies. You should expect
that, during a pandemic, suppliers, both locally and those located in other impacted areas, are likely to experience
operational, production and shipping difficulties - due to loss of workforce, loss of their own suppliers, and shipping
difficulties relating to possible border closures or delays as countries try to contain the spread of the disease.
To make matters worse the demand for certain types of supplies may increase dramatically during a pandemic and
therefore may be very difficult to obtain in a timely manner. Some supplies may not be available at all.
2.2.4 FACILITY CLOSURES
At the start of a pandemic public health officials, in order to control the spread of influenza, may close facilities
where people congregate, including post secondary institutions. Public health officials will make this decision after
consideration of the scientific information available at the time of a pandemic.
Consideration should be given to the fact that aspects of post-secondary institutions’ operations may be unable to
completely cease. For example, students, who because of distance from home, may have to stay in residences
requiring ongoing food, janitorial and, security services), or due to research requirements (in particular, the care of
animals, etc.). These issues are more complicated in winter when consideration would have to be given to heating
needs and snow clearance.
During a pandemic, a university or college would have to consider how to reduce its operational tempo to meet
public health directives regarding closure while still ensuring that vital services are maintained.
2.2.5 FINANCIAL IMPACTS
These operational problems may have a variety of financial implications for institutions.
Lost productivity and increased costs associated with preparing for, responding to and recovering from the
influenza pandemic.
Loss of revenue from tuition fees resulting from reduced student attendance or cessation of educational
operations due to a public health directive.
Loss of reputation and reduced enrollment.
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3.0 ROLES AND RESPONSIBILITIES
All governments and all sectors have a role to play in preparing for, responding to and recovering from an influenza
pandemic. It is critical that roles and responsibilities are clear and that there is good communication and
coordination of efforts. The roles and responsibilities of the various organizations are detailed in Appendix A.
This section focuses on the roles and responsibilities of individuals and units at the University of Manitoba.
3.1 PRESIDENT AND VICE-CHANCELLOR
The President and Vice-Chancellor (designated to the Vice-President (Administration)) may declare that an
emergency situation exists or has been terminated on University property. The President and Vice-Chancellor or
designate determines the overall or guiding principles / policies regarding the response to and recovery from a
particular emergency or disaster, including a pandemic.
3.2 PANDEMIC PLANNING COMMITTEE (PPC)
The University of Manitoba (U of M) Pandemic Planning Committee (PPC) is the group assigned the responsibility
of coordinating the development and implementation of pandemic preparedness, response, and recovery plans for
the University. The PPC represents University stakeholders and is chaired by the Vice President (Administration).
For more details please refer to the Committee’s terms of reference and membership list in Appendix B.
The University will maintain a web site dedicated to communicating information related to on-campus pandemic
preparedness, response, and recovery. You are encouraged to visit this web site regularly, as the information is
expected to change over time.
The address of the web site is www.umanitoba.ca/pandemic.
3.3 EMERGENCY OPERATIONS CENTRE (EOC)
The Emergency Operations Centre (EOC) is responsible for coordinating the response to and recovery from any
emergency or disaster that impacts the University of Manitoba. The specific location of the EOC has not been
identified, but it shall contain the necessary personnel, physical facilities and communications for the central
coordination of the emergency response. The EOC is activated when any event, emergency or disaster,
overwhelms the day-to-day ability of the campus to manage its response and subsequent recovery.
3.4 DEANS, DIRECTOR, AND DEPARTMENT HEADS (DDD)
The Deans, Directors and Department Heads (DDD) are responsible for maintaining individual Unit Pandemic
Influenza Preparedness, Response and Recovery Plans in compliance with the University of Manitoba Pandemic
Influenza Planning Guideline for Academic, Research and Administrative Units, which is available online via
www.umanitoba.ca/pandemic. Please refer to Appendix C to review a pandemic preparedness planning check
list for Academic units.
3.5 UNIVERSITY EMPLOYEES
It is important for University staff and faculty to keep themselves informed of the progress of and appropriate
response to any emergency situation, and provide such a model to our students and visitors. Personal
preparedness at home is also important to being able to provide assistance and support to the University as it
deals with an emergency such as a pandemic. General emergency preparedness information for families and
individuals is available from this location: www.influenza.gc.ca and / or www.getprepared.ca. A frequently asked
questions (FAQ) document for employees and supervisors is attached in Appendix D.
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University employees are expected to:
Immediately contact their supervisor if they are experiencing any influenza symptoms;
Follow the directions of their supervisor, including immediately departing campus and contacting their
physician by telephone.
If a University campus shut down / closing has been announced, employees are expected to:
Report to their supervisors / managers / department heads prior to leaving campus;
Remain off-campus during the campus shut down with the exception of those employees identified as
essential service providers;
Keep in contact with their Department Head by phone or email and / or the University through the Main
Home Page and Jump portal to determine the state of alert on the campus and establish when they are to
return.
Once a re-opening of the campus has been announced, employees are expected to:
Report to work on the identified day, unless they have been advised otherwise by their supervisor /
manager / department head;
If they are unable to report they are to contact their department head to indicate the reason (e.g. under
quarantine, nursing an Infected Person, are ill with the Pandemic Influenza, etc.).
3.6 UNIVERSITY STUDENTS
Providing safety and security for students is a concern for the University of Manitoba. Students also have a
responsibility to participate in their own safety and security by staying informed of current events and taking the
necessary precautions. As a potential pandemic situation develops, students are expected to follow all
recommendations issued by various departments within Student Affairs, including University Health Services, the
Registrar’s Office and Housing and Student Life.
All students are encouraged to prepare themselves and their families for significant impacts due to emergency
situations. If a University shut down has been announced, students are expected to:
Remain off-campus during the campus shut down whenever possible;
Keep in contact with the University through the Main Home Page to determine the state of alert on the
campus and establish when they are to return. Emergency information has been provided via the
University of Manitoba website via the Main Emergency Information number (474-8636) or via e-mail.
Once a re-opening of the campus has been announced, students are expected to:
Report to class on the identified day;
If they are unable to report to class due to quarantine, nursing an Infected Person, or are ill with the
Pandemic Influenza, they can contact their Department office.
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4.0 PANDEMIC INFLUENZA PREPAREDNESS
4.1 CAMPUS WIDE ISSUES
The pandemic planning process has identified issues that are campus-wide in scope and could not be planned for
on an individual unit level.
4.1.1 ACADEMIC
The University of Manitoba Senate will be developing policies and procedures for making emergency decisions,
waivers of regulations regarding examinations and required days of instructions as relevant to an event that would
require postponing or cancelling classes. The Senate also will encourage faculty to consider developing alternate
methods to deliver classroom instruction and materials in the event of a campus shut-down. Implementation of
these policies and procedures will be coordinated with the Dean’s office in each faculty and school, as well as with
the Registrar’s office. Information as available will be distributed to the campus and posted online.
Academic assumptions are:
1. The interest of the students is paramount in the determination of academic concerns in the event of a
pandemic.
2. Students will be educated about flu prevention and symptoms, and will be encouraged to make
appropriate personal health decisions during a pandemic.
3. During a pandemic, every attempt will be made to continue to offer classes and laboratories and maintain
library services as normally as possible.
4. Where possible and if resources are available, continuation of course work and assignments may be
facilitated through independent course work and technology.
5. Decisions on instructional matters that do not require Senate approval will be the responsibility of the Vice-
President (Academic) and Provost in consultation with the relevant Deans and Directors.
6. Decisions to alter the academic schedule, as recommended by the Pandemic Planning Steering
Committee, will be made by Senate or Senate Executive. A special meeting of Senate will be called by the
Chair of Senate where time permits.
7. Students will be given flexibility to complete their coursework missed during illness or will be allowed to
withdraw from courses without penalty.
4.1.2 RESEARCH / ANIMAL CARE
While work in many research laboratories or studies can be postponed or delayed, there are some critical areas
where research must be maintained. The Office of the Vice President (Research) will develop directives and
guidance for all critical research and facilities that must be continued. During an event that requires activation of
the campus Emergency Operations Centre (EOC), the Office of Vice President (Research) will assist the EOC in
prioritizing response to those research areas and facilities. The Office of Research will work with the Principal
Investigators to ensure plans for absenteeism issues are developed for critical personnel.
Animals that depend on the University of Manitoba staff, faculty and students for their care and shelter must be
considered in any emergency plan. There are a number of facilities housing animals and there is a coordinated
plan through the Animal Care and Usage Program to ensure proper animal care during an emergency.
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Research and animal care assumptions are:
1. In the event of a shut down, most research and equipment can be shut down in 1-2 days.
2. Freezers and/or equipment that cannot be shut down will be identified, and a schedule of people and
backups will be developed to check on them. In addition, a supply of liquid helium and nitrogen, as well as
a delivery mechanism, will be needed.
3. During a shut down, all endotherms will be transferred to one of the central animal care facilities, as
opposed to remaining in labs, in order to facilitate care during a shut down. Ectotherms require much less
care, and could be maintained for longer periods by lowering the temperature.
4. Genetic strains will be identified in advance, and plans made to preserve them.
5. Decisions on research matters will be the responsibility of the Vice President (Research) or designate in
consultation with the relevant Deans and Directors.
6. Every effort will be made to accommodate graduate students and extend their financial support in the
event that their project is delayed by a year due to a pandemic.
4.1.3 COMMUNICATIONS
Communication strategies are an important component in managing any infectious disease outbreak and are
essential in the event of a pandemic. Accurate, timely, and consistent information at all levels is critical in order to
minimize unwanted and unforeseen social disruption and economic consequences and to maximize the effective
outcome of the response and recovery.
A campus pandemic planning website and homepage link have been established at www.umanitoba.ca/pandemic
to post pertinent information to assist the campus in their planning efforts. A mailing list was established to send
updated information to subscribers.
Communications to employees, students and the University community before, during, and after a pandemic will
follow the Public Affairs Crisis Communications Response Plan and will be coordinated by Public Affairs. This plan
is to outline the triggers and actions for communicating notices, information and actions to the campus. That plan
defines the methods of distributing information through the normal campus modes of web sites, publications, voice
mail, e-mail and regular mail.
4.1.4 HUMAN RESOURCES
The primary effects of a pandemic are on staffing and student levels. Unlike other disasters, pandemics do not
damage property or equipment; the effects are mainly human resource oriented. Absenteeism may be high for a
variety of reasons: illness / incapacity; caring for other family members, or school closures.
Each of the University of Manitoba faculties, schools, and units has an internal system for tracking and recording
employee absences. During a pandemic situation, those systems should be used to determine individual and
campus absenteeism rates, and provide the basis for decisions made within the campus Emergency Operations
Centre (EOC) for implementing social isolation issues (e.g. postpone or delay classes and other public activities).
Human Resource assumptions are:
1. Initially, if the University is shut down, all employees who would be scheduled to work will continue to be
paid. This decision will be reviewed as the duration of the shut down is being assessed.
2. Employees who are unable to attend work due to illness will be covered by the existing sick leave
provisions in appropriate collective agreement or University Policy and Procedures.
3. Employees may be required to work from home.
4. Maintenance of payroll, pension and benefits will be given priority. In instances where inaccurate
disbursements are being made, the University will take corrective steps in the post pandemic stage.
5. Managers and Human Resources staff will work with employees and their union/association
representatives to provide cross training/reassignment of employees and/or employee duties.
6. Employees will be educated on flu symptoms and will be required to stay home if showing symptoms.
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Key human resources issues include:
Issues have yet to be identified regarding HR and pandemics, the corporation must be flexible and able to
respond, and deal with special circumstances individually;
Absenteeism - potentially 35-50% of employees over a period of time, depending on the severity of the
pandemic;
Company profile, e.g. gender/age distribution, may affect absenteeism;
Concern about lost wages is the largest deterrent to self-quarantine;
Deaths may occur among our peers;
Employees who recover and return to the workplace will likely be immune;
Collective agreements may be affected;
Confidentiality of employee information will be a concern;
Increased workload for all staff.
4.1.5 FACILITIES MANAGEMENT
The decision to keep a building open or closed will require input and consultation from the primary users, Physical
Plant, Security Services, Information Services and Technology and the Environmental Health and Safety Office
(EHSO), in coordination with the Emergency Operations Centre (EOC). There are two potential reasons for
closing a building 1) the primary occupants cannot staff the building and its use is no longer required or 2) there
are not enough support staff to ensure a clean, healthy, and safe work environment for the primary users. Thus,
the decision making regarding the opening and closure of buildings must be coordinated through the EOC to assist
with the most efficient allocation of human resources during a pandemic.
Physical Plant assumptions are:
1. Fort Garry Campus and Bannatyne Campus buildings will be kept going as long as possible. During a
prolonged power failure, buildings will be drained to eliminate freeze up and shut down if not in use.
2. Health Sciences Centre (HSC) will be able to provide heat to Bannatyne Campus Buildings.
3. Services will be maintained as long as possible provided there are adequate staffing levels. Cleaning of
washrooms and public areas will be a priority. New construction will be minimal.
4. Support to satellite research stations may not be possible during a pandemic outbreak.
5. Manitoba Hydro and other major utility providers will continue to provide service.
6. In the event of a shut down, only essential services will be maintained eg. Powerhouse. Minimal to no
snow clearing, maintenance etc. will be done.
4.1.6 TRAVEL
A global pandemic will severely limit both domestic and international travel. While it is unlikely that travel
restrictions will be imposed on a local, state or Federal level, they will certainly be advised and strongly
encouraged. It is expected that each University of Manitoba faculty, school, or unit shall be aware of students, staff
and faculty traveling on University business (e.g. domestically or internationally). When the World Health
Organization (WHO) Phase 3 (i.e. confirmed human outbreak overseas) is reached, unit action plans should
include activating plans for travelers and making decisions about future travel based on the situation. Those
decisions could include recalling from travel, restricting or limiting current travel and cancelling future travel. In all
situations, assistance for international students, scholars and researchers and visa management will be part of the
campus-wide response (i.e. it is important that the Emergency Operations Centre is aware of the status of traveling
faculty, staff, and / or students in order assist).
Government of Canada travel health notices can be found at this internet web address:
http://www.phac-aspc.gc.ca/tmp-pmv/pub-eng.php
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4.1.7 INFORMATION TECHNOLOGY INFRASTRUCTURE
Our business and personal lives depend to a great deal on the availability of an information technology
infrastructure for voice and data communications. During a pandemic event, it is likely that those systems will
become less reliable as they overloaded with increased volume. If public health plans call for social isolation – i.e.:
directing the closure of schools and public events and encouraging the public to stay home – more staff, students
and faculty will be trying to “telecommute” and that will result in a change in normal network traffic patterns and
increased demand placed upon network border equipment and communication links to the internet.
The University of Manitoba Information Services and Technology (IST) has developed business continuity plans to
address continuity of operations. IST shall inform the campus faculties, schools, and units about issues
surrounding telecommuting, alternatives to meetings and presentations, and step-by-step instructions for
establishing temporary home offices.
Information Services and Technology (IST) assumptions are:
1. In the shut down scenario the IST server and network infrastructure can normally run without on site staff
for 2 weeks. After that time staff will have to come on campus to perform some maintenance functions.
2. During a shut down there will be a protocol for allowing IST staff access to the computer room in
Engineering and to other locations such as voice data rooms on all campuses to perform maintenance and
recovery functions.
3. IST will provide call centre infrastructure for an off site help desk, student staff and public queries and other
functions.
4. In all scenarios it will be necessary to keep the web space, core data network, email and Jump running.
5. While the University is open it will be necessary to keep all online learning functions available.
6. Suppliers such as Cisco, Sun, Bell, Shaw and MTS will continue to provide normal functions and support
during all phases of a pandemic.
7. In administrative systems, what IST provides will be defined by the requirements from the business units.
4.1.8 RESIDENCES / HOUSING AND STUDENT LIFE (HSL)
Housing and Student Life (HSL) is preparing to meet the housing needs of students in the event of an influenza
pandemic. The plan identifies critical services / equipment / supplies, Emergency Response Team (ERT), roles
and responsibilities and addresses the evacuation of students, as well as providing services to the students who
remain in residence.
It is anticipated that not all students will be able to return home, particularly ill, out-of-province and / or international
students. These students will need information, activities, health care, psychological care, housekeeping, feeding,
etc.
Residences assumptions are:
1. Residences will continue to operate as normally as possible during a pandemic.
2. In the event of a shut down, residences will be kept open for those students who are unable to return
home.
3. Procedures will be established to isolate sick students and provide necessary medical care and services.
4. Students will be recruited to augment areas where staff are ill and services need to be maintained e.g.
Cleaning, food services.
5. A Health Services Coordinator will be required to work in the residence to monitor the health status of
students.
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4.1.9 HEALTH AND SAFETY
As access to vaccines and antiviral drugs during a pandemic will be extremely limited, non-medical interventions
may be the only way to delay the spread of the disease. Non-medical interventions would include social isolation
(i.e.: prohibition of mass gatherings), and infection control measures to avoid spreading the disease.
The following information condenses the current guidance available. In the event of a pandemic, the Centers for
Disease Control (CDC) and WHO websites may offer more updated information. The following are guidelines
provided by the CDC in the event of any infectious disease outbreak.
Avoid close contact with people who are sick;
Stay home and away from work or errands when you are sick;
Cover your mouth and nose with a tissue, handkerchief, or the sleeve of your clothing when coughing or
sneezing;
Clean your hands – schools/colleges/units should consider providing waterless antibacterial hand
cleansing solutions to individuals;
Avoid touching your eyes, nose or mouth;
Persons with respiratory infection symptoms can use a disposable surgical mask to help prevent exposing
others.
Please refer to Appendix E Infection Control – University Personnel and Appendix F Self Care for more
details.
Environmental Health and Safety Office (EHSO) assumptions are:
1. The University will continue, so far as is reasonably practicable, to provide a safe and healthy environment
in which to carry on the University's affairs during a pandemic outbreak.
2. The Environmental Health and Safety Office (EHSO) will continue to provide advice, guidance, technical
support and core field services to department and administrative units on safety, health and environmental
matters as EHSO staffing resources permit during a pandemic.
3. EHSO response to requests for service will be based on a prioritized risk assessment of the issue/hazards.
4. EHSO will liaise with external organizations / authorities regarding mitigation, preparedness, response, and
recovery action during a pandemic;
5. EHSO will evaluate and promote measures that are proven effective during a pandemic in protecting
employees as endorsed by the public health authorities of Manitoba (i.e. Public Health Agency of Canada,
Manitoba Health, Regional Health Authorities, etc.);
4.1.10 PUBLIC ORDER AND SECURITY
Emergencies during a pandemic will still occur and the University’s responding units (i.e. Security Services,
Physical Plant, and Environmental Health and Safety Office) will respond as resources allow. Furthermore, the
City of Winnipeg response agencies (i.e. Winnipeg Police Service, Winnipeg Fire Paramedic Service, and
Emergency Social Services) will also respond as resources allow. The Winnipeg Pandemic Plan (WPP) has
identified that further planning is needed in order to review Police Services roles in responding to influenza related
calls.
Security Services assumptions are:
1. In the event of a pandemic, the Bannatyne Security Office can be shut down with one patrol officer on duty
24/7. Constant radio communication can be maintained with the Fort Garry Campus. Staffing levels can
be augmented as needed.
2. In the event of pandemic, staffing on the Fort Garry Campus will be maintained on a 24 / 7 basis, however
it is assumed that a large portion of an officer’s duties will be dedicated to residential issues. This will likely
result in slower response times for other calls for service. Sick time and staff absences will also likely
hamper services provided by the department.
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3. Emergency services provided by the City of Winnipeg to the University will still be in place, however non-
emergency calls to he University will likely not occur due to staffing shortages within the City of Winnipeg.
4. An appropriate Emergency Operations Centre (EOC) meeting area will be assigned in the event of a
pandemic to coordinate all operations between the University and the City of Winnipeg. In addition,
Security Services will coordinate with other University departments to address issues as they arise.
5. Security Services staff are equipped with safety equipment and First Aid training. Any further training or
equipment can be arranged as needed in the event of a pandemic.
6. A response protocol / policy with local hospitals for the conveyance of students / staff in non-emergency
situations will be developed in conjunction with University Health Services and the Winnipeg Regional
Health Authority.
4.1.11 FINANCIAL SERVICES
Public health authorities have identified that a pandemic is a society issue and that one of their priorities is to
minimize society disruption, which includes decisions and actions that cause the least disruption to the economy.
As such, the Comptroller will take the necessary steps to ensure the continuation of the payroll function. The
University has committed to maintaining the processing of the payroll without an up to date accounting of the time
sheets.
If a pandemic is imminent, the Comptroller will instruct the Manager of Purchasing Services to ensure that the
shipping and receiving functions are maintained. Particular attention shall be given to perishables and system
contract deliveries. Other duties of the Comptroller include:
review the employees’ obligations with respect to Canada Savings Bonds, Bookstore time purchases,
parking deductions, and any other indebtedness or deductions All possible steps are taken to accept and
receipt the student payment of registration fees;
Ensuring that at least emergency ordering and emergency payments are handled;
Ensuring that safes with combinations are secure or are changed as necessary, with healthy individuals
aware of the combinations.
4.1.12 FOOD SERVICES
The General Manager of Food Services is responsible for the necessary arrangements for the continued
operations and supplying of food services on campus. The priority will be to provide food services for the
residences and the Emergency Operations Centre (EOC). If human resources and food supplies allow for or are
required in other areas of the University the General Manager of Food Services will arrange for food services to be
provided.
4.2 AWARENESS AND EDUCATION
An important effort when increasing resiliency to any emergency / disaster is increasing awareness and education
regarding the key information about the hazard / risk. Pandemic awareness and educational resources available
to University of Manitoba faculties, schools, and units include the following:
Pandemic Awareness Course (no charge / free) from the Canadian Centre for Occupational Health and
Safety (CCOHS) - www.ccohs.ca/products/courses/pandemic_aware/
Pandemic Influenza website of the Public Health Agency of Canada (PHAC) – www.influenza.gc.ca or
www.fightflu.ca;
Pandemic Influenza website of the Government of Manitoba (Manitoba Health and Health Living and
Manitoba Emergency Measures Organization) - www.gov.mb.ca/flu.
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4.3 EXTERNAL ISSUES / STAKEHOLDERS
Many organizations (i.e. governments, institutions, businesses, agencies, etc.) are increasing dependent on each
other to provide services to the public, clients, and other businesses. When there is a disruption of services in one
organization there is a potential impact in those organizations that depend on their partner organization. The
University of Manitoba is either dependant on external organizations or is depended on by external organizations,
such as:
The delivery and provision of food services on campus is dependent on ARAMARK and it’s suppliers.
The provision of library services at all hospitals within the Winnipeg Health Region (WHR) are dependant
on the University of Manitoba to staff and operate those libraries.
4.4 HEALTH AND ALLIED HEALTH PROFESSIONAL FACULTIES
During a pandemic the health and allied health professional faculties and schools (i.e. Medicine, Nursing,
Dentistry, Pharmacy, School of Medical Rehabilitation, and School of Dental Hygiene) are expected to be
additionally impacted due to the human resource needs of the health and allied health delivery agencies. It is
possible that both faculty and students of these facilities and schools could be seconded by the Province of
Manitoba to work in public health immunization clinics, hospitals, personal care homes, and community health
services.
4.5 BODY MANAGEMENT
The total number of deaths (including all other causes) during a pandemic wave of six to eight weeks is estimated
to be similar to that which usually occurs over a period of six months. Planning for mass fatalities / body
management is therefore necessary as there will be a strain on the current system for a prolonged period of time.
Manitoba Health and Manitoba Justice – Coroner’s Office is working with stakeholders to outline a plan for
managing deaths that occur in the community as a result of pandemic influenza. This plan will outline the
assessment of the deceased in their home, pronouncement protocols to follow transportation of the body to the
funeral home and death certification. Some of the issues that need to be addressed include:
pronouncement and certification of deaths;
transportation of bodies;
morgue capacity, including in acute care facilities;
planning and gathering at funerals;
supply management.
A document providing guidance for planning around these and other related matters is already in place:
The Canadian Pandemic Influenza Plan provides an annex that contains guidelines to assist local
authorities and other relevant agencies in planning for the management of mass fatalities during a
pandemic influenza, including dealing with issues such as corpse management, temporary morgues,
transportation, social/religious considerations, etc.
Temporary storage facilities must be considered; these may include refrigerated trucks. Use of local businesses for
the storage of human remains is not recommended and should only be considered as a last resort. The post-
pandemic implications of storing of human remains at these sites can be very serious and may result in negative
impacts on business with ensuing liabilities.
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5.0 RESPONSE – CONCEPT OF OPERATIONS
The following is not a detailed institutional pandemic response plan but it does describe the concept of operations
that a pandemic response would follow.
5.1 GENERAL
Anticipating the specific impact of the pandemic is difficult because there are several factors that are unknown or
over which the University has little control. These include an un-known number of sick or ill staff and students and
the future actions of public health officials. This results in a dynamic situation that can change regularly and
requires a flexible response planning structure. The following is well accepted response planning structure:
1. Analyze the situation (i.e. conduct a threat / hazard assessment – what is the impact);
2. Plan how to respond to the situation and the potential impacts (i.e. write an Incident Action Plan or IAP);
3. Implement the planned response to address the situation and the potential impacts (i.e. implement the
Incident Action Plan or IAP);
4. Evaluate the implementation of the response actions, there are three (3) options depending on the
evaluation:
a. Re-analyze and re-plan the response because the current planned response is not achieving its
objectives;
b. Continue implementation the current planned response because the response objectives are being
achieved; or
c. Terminate the planned response because the response objectives have been achieved;
5. Terminate the response and begin after-action / recovery activities.
5.2 PANDEMIC PLANNING COMMITTEE (PPC)
The Pandemic Planning Committee (PPC) will coordinate the overall pandemic response planning and actions of
the University. Current response activities will include, but are not limited, to the following:
1. Meeting on a regular basis to assess and review the impact of the pandemic to the University.
2. Receive briefings from the Emergency Management Coordinator (EMC) and other key University
personnel regarding pandemic related issues.
3. Liaise with other on-campus stakeholders, including Dean’s Offices, Dean’s Council, Senate, Board of
Governors, Collective Bargaining Units / Unions, etc.
4. Communicate regularly with the University community through the University’s web home page (i.e. H1N1
Virus link and www.umanitoba.ca/pandemic).
5. Assess the need for the Emergency Operations Centre (EOC) to activate / open to assist with the above
activities.
5.3 EMERGENCY OPERATIONS CENTRE (EOC)
When the Emergency Operations Center (EOC) is activated / opened is the location from which pandemic
response information will be coordinated from on behalf of the Pandemic Planning Committee. Activities will
include, but are not limited, to the following:
1. Notifying all stakeholders (e.g. PPC, Dean’s Offices, external liaisons, etc.) that the EOC has opened and
will, at that time, identify how to communicate with the EOC (e.g. email address, room / building location,
telephone number, fax number, etc.).
2. Will receive faculty specific communications only from the Dean’s Office and / or the designated faculty
specific liaison. In other words the communication between the EOC and faculties will be restricted to
authorized personnel within the Dean’s offices.
3. Will receive administrative unit’s specific communications only from the directors / heads of administrative
units and / or the designated liaison. In other words the communication between the EOC and
administrative units will be restricted to authorized personnel within the administrative unit offices.
4. Liaise with public health officials of Manitoba Health and Healthy Living and the Winnipeg Regional Health
Authority (WRHA).
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Note: In order for the EOC to be effective the faculties and administrative units need to regularly communicate their
status to the EOC (i.e. are you operating normally, do you have resources available to share, are your capabilities
reduced, do you need assistance with critical functions, etc.).
5.4 DEANS, DIRECTORS, AND DEPARTMENT HEADS (DDD)
The Deans, Directors and Department Heads (DDD) having been responsible for coordinating unit specific
pandemic plans as per the Pandemic Influenza Planning Guideline for Academic, Research and Administrative
Units. Current response activities should include, but are not limited, to the following:
1. Ensuring their unit specific Pandemic Plan is complete and up to date.
2. Completing the Pandemic Preparedness Planning Checklist in Appendix C of this document.
3. Activating unit specific pandemic plans as required and notifying the PPC and / or EOC when this occurs.
4. Providing regular updates regarding unit status to the PPC / EOC.
5. When addressing the needs of your unit or units attempt to do so through normal / regular channels.
When normal / regular channels are unable support your needs you can then request assistance through
the EOC.
6. Inform professors and instructors that they can request students to not attend classes or laboratories if the
student has influenza like illness.
7. U of M resources available to you:
- Pandemic web site: www.umanitoba.ca/pandemic.
- Pandemic Preparedness Planning Checklist: Appendix C.
- Frequently Asked Questions (FAQs) for Supervisors and Employees: Appendix D.
- Infection Control – University Personnel: Appendix E.
- Student Hand Out: H1N1 Influenza (Flu) and You: Appendix G.
- Pandemic Preparedness Template Guideline: Appendix H.
- Pandemic Preparedness Black Template and Forms: Appendix I or online via
www.umanitoba.ca/pandemic (follow the Pandemic Documents link).
8. Manitoba Health resources available to you:
- H1N1 web site: www.gov.mb.ca/flu.
- Frequently Asked Questions (FAQs):
http://www.gov.mb.ca/asset_library/en/flu/flu_faq.pdf
- Self Care for Influenza: Appendix F or online via:
http://www.gov.mb.ca/asset_library/en/flu/self_care_june2009.pdf
- Copying with the Psychological impact of H1N1:
http://www.gov.mb.ca/asset_library/en/flu/psychosocial_general.pdf
- Poster: Hand Hygiene:
http://www.gov.mb.ca/health/flu/docs/hand.pdf
- Poster: Cough Etiquette:
http://www.gov.mb.ca/health/flu/docs/cough.pdf
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5.5 UNIVERSITY STAFF
University staff / employees are responsible for notifying his / her director supervisor if he / she have an influenza
symptoms or illness. Depending on the severity of the illness and work to be preformed the supervisors and
employee can work together to determine a solution. Both supervisor and employees current response activities
should include, but are not limited, to the following:
1. Prepared for the potential of reassignment to other duties that are not written in the job description.
Employees are entitled to be paid the appropriate rate of pay for the performance of duties which are
outside their normal job responsibilities.
2. Monitor the University’s web site for pandemic related updates.
3. Update your current contact information to ensure you can both communicate with each other.
4. Read the Frequently Asked Questions (FAQs) for Supervisors and Employees document available in the
Appendix D of this document on via www.umanitoba.ca/pandemic.
5.6 UNIVERSITY STUDENTS
Students’ current response activities should include, but are not limited, to the following:
1. Familiarize yourself with the University’s pandemic web site – www.umanitoba.ca.
2. Register your telephone number with the Emergency Notification System (ENS) through the JUMP portal.
3. Review the H1N1 Influenza (Flu) and You handout available in Appendix G of this document or online –
www.umanitoba.ca/pandemic.
4. Know that a professor and / or instruction could ask you to leave a class or laboratory if you have influenza
like symptoms.
5. Identify someone in your classes who can be a Study Buddy and share notes and handouts with you if you
are ill.
6. Identify someone who can be a Health Buddy to you, who will contact you regularly to check if you are well
or not.
7. Know that there are doctors and nurses at the University Health Service (UHS) that are focused on the
health of students at the University of Manitoba.
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6.0 POST PANDEMIC RECOVERY
6.1 RECOVERYING FROM THE IMPACT
Recovery is generally one of the most overlooked aspects of emergency planning. The University must realize that
staff, faculty and students have gone through a difficult time and may need some special considerations to get
through their recovery period. Small businesses may be struggling and many small and medium sized businesses
will not survive a pandemic. Specific sectors such as tourism and public venues which maybe be closed during a
pandemic are likely to be the hardest hit.
Recovery begins immediately and continues throughout the response phase of any emergency / disaster. With a
pandemic, recovery efforts may be thwarted by an unknown duration of the actual event and the unknown number
of faculty, staff and students effected. Planning for recovery before an event occurs will assist available faculty,
staff and students to make the transition as seamless as possible.
6.2 PSYCHOLOGICAL SUPPORT
After a pandemic wave is over, it can be expected that many people will be affected in a variety of ways. They may
have lost friends and relatives, suffer from fatigue, or have financial losses as a result of the interruption of work.
There will be low morale and temporary loss of productivity as a result of the loss of co-workers, family and friends.
There will be high levels of anxiety and long term psychological recovery as people deal with the impact and loss
of loved ones. It is critical the University provide empathy and support for staff and make arrangements for
psychological support counseling for the individuals that have difficulty getting over their experience (e.g.
Employee Assistant Program, peer counseling, pastoral care, WRHA Mental Health Program, etc.). This includes
regular communications regarding the services available to the staff, faculty and students through campus
resources.
6.3 RESUMING OPERATIONS
Based on information as developed by the EOC and ongoing reviews of the international / national / local situation
and discussions with each University of Manitoba faculty, school, college, and unit, the EOC will recommend a
partial, incremental or total return to normal operations. Any such decisions would be communicated to and
coordinated with each faculty, school, college, and unit.
Questions that will have to be considered include:
Adjustments necessary to the academic calendar;
Resumption or rescheduling of research activities;
Rescheduling special events that were cancelled or postponed.
6.4 STAFF REPLACEMENTS
It is realistic that a number of staff will die or have long term disability as a result of a pandemic. The emotional
stress will result as others require extended absences or treatment. Any major emergency can affect the
workforce and it is important to have succession planning in place. There may be significant recruitment and
training requirements. And there will be a backlog of work caused by the business disruption. There can also be a
loss of critical institutional or corporate knowledge. Eliminate the “only person who can do that job scenario” and
encourage key staff to document their special knowledge for the benefit of others in the future.
6.5 ANALYSIS AND AFTER ACTION REPORTS
Once the operational resumption is underway, debriefings will be convened to discuss the response and recovery,
changes necessary to current plans, and opportunities for improvement to future disasters. A formal after action
report will be developed and distributed to the campus.
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TITLE PAGE
APPENDIX A
EXTERNAL
LEADERSHIP ORGANIZATIONS
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LEADERSHIP ORGANIZATIONS
LEADERSHIP ORGANIZATIONS
There are several organizations that are providing leadership in preparing for the next pandemic. Your efforts may
not include interactions with these organizations, but it is important for you to know and understand that there are
both global and local efforts supporting pandemic preparedness. An overview of these organizations is provided
below.
International - World Health Organization (WHO)
The global leader in pandemic preparedness is the World Health Organization (WHO), which is the United Nations
specialized agency for health. It was established on April 7, 1948. WHO's objective, as set out in its Constitution,
is the attainment by all peoples of the highest possible level of health. Health is defined in WHO's Constitution as a
state of complete physical, mental and social well-being and not merely the absence of disease or infirmity. The
WHO is responsible for coordinating a global response to an influenza pandemic. The WHO has conducted
influenza surveillance since 1947 to detect prevalent and emerging strains.
The mandate of the WHO with respect to pandemic influenza is to:
Conduct world-wide surveillance and reporting of disease;
Identify the beginning of a pandemic through the use of the phased response;
Coordinate global response to a pandemic;
Provide recommendations on the management of a pandemic.
National / Federal – Public Health Agency of Canada (PHAC)
The leader in national / federal pandemic preparedness, response, and recovery within Canada is the Public
Health Agency of Canada (PHAC) and has established the Canadian Pandemic Influenza Plan. PHAC is focused
on more effective efforts to prevent chronic diseases, like cancer and heart disease, prevent injuries and respond
to public health emergencies and infectious disease outbreaks, the PHAC works closely with provinces and
territories to keep Canadians healthy and help reduce pressures on the health care system.
PHAC is responsible for coordinating the nation-wide health response to pandemic influenza. Federal
responsibilities include entering into agreements and arrangements with international organizations such as WHO
to support surveillance, coordination and investigation activities.
The mandate of the PHAC with respect to pandemic influenza is to:
Liaise with the WHO, the US Centers for Disease Control and other national / international organizations to
coordinate surveillance, investigation and vaccine activities;
Procure/distribute diagnostic reagents and technical information to provincial / territorial public health
laboratories;
Establish domestic influenza vaccine manufacturing capacity;
Acquire influenza vaccine and antiviral drugs and allocate them equitably to provinces and territories;
Work with provinces and territories to provide vaccine and antiviral drugs to specific populations for which
the federal government is responsible (e.g., First Nations, RCMP, military personnel);
Develop communication strategies, plans and framework;
PHAC connects with provinces and territories through the Pandemic Influenza Committee (PIC) and does
not connect directly with Winnipeg or any other city.
Manitoba Health
The leader in provincial pandemic preparedness is Manitoba Health through the Office of the Chief Public Health
Officer of Health, Office of Disaster Management, and the Public Health Division. Manitoba Health is responsible
for coordinating the province-wide response to an influenza pandemic, including the declaration of a provincial
emergency.
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LEADERSHIP ORGANIZATIONS
The mandate of the Manitoba Health is to:
Implement national recommendations on influenza surveillance and immunization programs;
Maintain provincial surveillance activities, report diseases caused by influenza and participate in national
surveillance activities;
Coordinate investigations of outbreaks and clusters of febrile respiratory illness (FRI)/influenza-like illness
(ILI);
Undertake tasks most effectively done at the provincial level (e.g. bulk purchasing equipment, stockpiling
and distributing vaccine and antiviral, distributing medical supplies);
Provide guidelines and direction to local public health authorities to ensure a consistent planning and
response across the province;
Support special studies to enhance the province’s capacity to manage a pandemic;
Coordinate public education programs;
Provide guidelines and direction to local pandemic planning groups;
Provide guidance to the health field during a pandemic.
Manitoba Intergovernmental Affairs - Manitoba Emergency Measures Organization (EMO)
The leader in general or all-hazards provincial emergency preparedness is the Manitoba Emergency Measures
Organization (EMO). Manitoba EMO is responsible for the overall provincial emergency management program,
ensuring safety for citizens, their property and the environment.
Regional Health Authorities (RHAs)
The leaders in regional pandemic preparedness are the Regional Health Authorities (RHAs). Together, Manitoba
Health and the RHAs are responsible for policy, assessment of health status and ensuring effective health
planning and delivery. The RHAs that the University may interact with include the Winnipeg Regional Health
Authority (WRHA), the Regional Health Authority – Central Manitoba Inc., and the South Eastman Health Inc.
regarding research stations.
Municipalities
The leaders in general local / regional emergency preparedness are the municipalities of Manitoba (e.g. City of
Winnipeg, Rural Municipality of Richot, etc.). The municipalities that the University may interact with includes the
City of Winnipeg, Rural Municipality of Portage le Prairie, Rural Municipality of Ritchot, and those within which
research stations are location (e.g. Glen Lea, Delta Marsh, Carman, Star Lake, etc.).
The mandate of municipal government for pandemic influenza planning as outlined in the Manitoba Health
Preparedness Guidelines for Local Governments is to:
Understand the hazard and its effects; research on past and current health facts;
Form a planning team; developing goals and terms of reference;
Plan objectives, clearly define who, what, where, when, why;
Plan development, networking with major stakeholders;
Preparedness and plan maintenance.
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U of M INSTITUTIONAL PANDEMIC PREPAREDNESS PLAN
TITLE PAGE
APPENDIX B
PANDEMIC PLANNING COMMITTEE
(PPC)
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U of M PANDEMIC PLANNING COMMITTEE
DRAFT
TERMS OF REFERENCE
1.0 PURPOSE
The University of Manitoba (U of M) Pandemic Planning Committee is a group assigned the responsibility of
coordinating the development and implementation of pandemic preparedness, response, and recovery plans for
the University.
2.0 CHAIR AND MEMBERSHIP
The President has appointed the Vice President (Administration) to Chair the Pandemic Planning Steering
Committee.
Four (4) groups of membership are established: 1) Standing Members (voting), 2) Resource Persons (non-voting),
3) Consultants (non-voting), and 4) Stakeholders (non-voting).
Standing Members – these voting members shall be comprised of representatives from various internal sectors of
the University:
Senior Management:
- Vice President (Administration)
- Associate Vice President (Administration)
- Associate Vice President ( Research)
- Vice Provost, Student Affairs
Vice President (Academic) Departments and/or Units:
- Libraries
- Student Services
- University Health Services
Faculties:
- Faculty of Arts (Dean or Dean’s Designate)
- Faculty of Medicine (Dean or Dean’s Designate)
- Faculty of Science (Dean or Dean’s Designate)
Vice President (External) Departments and/or Units:
- Public Affairs
Vice President (Administration) Departments and/or Units:
- Human Resources
- Physical Plant
- Information Services and Technology (IST)
- Financial Services
- Office of Legal Counsel
- Environmental Health and Safety Office (ESHO)
- Security Services
- Ancillary Services:
Residences
Food Services
Students:
- University of Manitoba Students Union (Executive Director)
Resource Persons – personnel that can be employed to support the Committee to achieve its purpose, which
may include:
Emergency Management Coordinator, who shall also be a Standing Member of the Committee;
Administrative personnel providing support to the committee and its members for pandemic planning tasks
(minute taking, etc.)
Consultants – external individuals and/or organizations that have been engaged / contracted to assist the
Committee to achieve its purpose.
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U of M PANDEMIC PLANNING COMMITTEE
DRAFT
TERMS OF REFERENCE
Stakeholder Members – representatives from organizations that have a vested or direct interest in the Pandemic
efforts of the University, which include, but are not limited to, those listed below. The involvement or participation
of these members in the activities of the Committee or Sub-Committees shall be as required.
City of Winnipeg Emergency Preparedness Coordinator
Winnipeg Regional Health Authority (WRHA)
- Disaster Management Program (DMP) – Director Disaster Management
- Public Health Program – Pandemic Planning Specialist
- Medical Officer of Health (MOH)
Manitoba Health
- Office of the Chief Medical Officer of Health
- Office of Disaster Management (ODM)
Tenants / Service Providers that occupy space on University property (e.g. Cangene, ARAMARK,
Freshwater Institute, etc.)
3.0 FUNCTIONS
The U of M Pandemic Planning Committee shall:
3.1. Provide advice and recommendations to the University of Manitoba Administration:
- in establishing Pandemic guidelines and action plans;
- in establishing Corporate standards and common terminology; and
- in establishing sub-committees and in appointing sub-committee members;
3.2. Identify issues and recommendations to the Administration that require approval by the University of
Manitoba Senate and / or Board of Governors as appropriate;
3.3. Review, discuss, and recommend the requirement for changes to existing, or for new Emergency
Management policies and guidelines;
3.4. Define accountability, responsibility, and resources for those involved in Pandemic planning, which
includes timelines, deliverables, and performance measures;
3.5. Facilitate the development and implementation of faculty and administration unit specific Pandemic
response plans by providing guiding principles, goals, and strategies as well as a standardized format
or template for documenting response actions;
3.6. Develop and implement a strategy for communicating with students, employees, and families before,
during, and after the Pandemic, including the publication of the University’s pandemic response
preparation activities and response plan;
3.7. Educate and increase awareness within the University community (i.e. students, faculty, employees,
tenants, visitors, etc.) regarding the facts and realities of a Pandemic, which are consistent with the
World Health Organization (WHO), Public Health Agency of Canada (PHAC), Manitoba Health, and
the Winnipeg Regional Health Authority (WRHA);
3.8. Work with local authorities, provincial authorities, and the Winnipeg Regional Health Authority (WRHA)
to identify legal authority, decision making and triggers to initiate response / action plans (e.g.
community containment measures);
3.9. Ensure that the pandemic response / action plan is consistent with the existing Emergency Response
Plan and Incident Management System (IMS) and is coordinated with the pandemic response planning
of Manitoba Health and the Winnipeg Regional Health Authority (WRHA);
3.10. Exercise and update the University pandemic response plan at least annually;
3.11. Support and review the work of sub-committees;
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U of M PANDEMIC PLANNING COMMITTEE
DRAFT
TERMS OF REFERENCE
4.0 QUORUM
Fifty percent of the Standing Member group, plus one member, constitutes a quorum. Members not able to attend
a meeting should arrange to be suitably represented.
5.0 MEETINGS
The Committee shall meet at the call of the Chair.
6.0 AGENDA FORMAT
Call to order
Review agenda
Review previous minutes / action register and approval
Business arising from previous minutes / action register
New business
Round table discussion
Next meeting
Adjournment
7.0 TERMS OF REFERENCE
The Committee, on an annual basis or as necessary, shall review its terms.
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U of M PANDEMIC PLANNING COMMITTEE
MEMBERSHIP LIST
MEMBERSHIP LIST
NAME Program / Organization / Affiliation
McCallum, Mrs. Deborah Vice President (Administration) - Chair
Beyak, Ms. Leta Manager, Bookstore
Brown, Ms. Debby Associate Director, Libraries
Damianakos, Ms. Peggy General Counsel, Legal Services
Danakas, Mr. John Director, Public Affairs
Danis, Mr. Joe Director, Housing and Student Life
Deane, Susan Director, ICM
Dowd, Ms. Cathy Executive Director, UMSU
Embree, Dr. Joanne Head, Medical Microbiology / Pediatrics
Friesen, Mr. Kenton Emergency Management Coordinator
Hahlweg, Dr. Ken Director, University Health Service
Hay, Mr. Tom Comptroller
Hodges, Dr. Richard Clinical Veterinarian, Office of Research Services
Jayas, Dr. Digvir Vice President (Research)
Juliano, Mr. Gregory Legal Counsel
Lavallee, Ms. Linda Director, Security Services
Lucyk, Mr. Daryl General Manager, Aramark Higher Education
Mazurat, Dr. Nita Infection Control, Faculty of Dentistry
McConnell, Mr. Keith Director of Operations, Faculty of Medicine
Miller, Mr. Gerry Executive Director, Information Services and Technology (IST)
Moore, Sean Communications Officer, Public Affairs
Mork, Ms. Mary Ann Director, Audit Services
Morphy, Dr. David Vice Provost, Student Affairs
Reid, Ms. Pat Director, Ancillary Services
Ristock, Dr. Janice Acting Dean, Faculty of Arts
Rivers, Mr. Brian Director, Physical Plant
Sigurdson, Dr. Richard Dean, Faculty of Arts
Simms, Mr. Alan Associate Vice President (Administration)
Smith, Dr. Lynn Executive Director, Student Services
Stockton, Dr. Lawrence Associate Dean (Clinics), Faculty of Dentistry
Stone, Mr. Barry Assistant Director, Housing and Student Life (HSL)
Voss, Mr. Terry Executive Director, Human Resources
Whitmore, Dr. Mark Dean, Faculty of Science
TBA Director, Risk Management and Emergency Services
RESOURCE PEOPLE
NAME Program / Organization / Affiliation
Perich, Ms. Carroll Assistant to VP (Administration)
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U of M INSTITUTIONAL PANDEMIC PREPAREDNESS PLAN
TITLE PAGE
APPENDIX C
PANDEMIC PREPAREDNESS
PLANNING CHECKLIST
FOR ACADEMIC UNITS
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PANDEMIC PREPAREDNESS PLANNING
CHECKLIST FOR ACADEMIC UNITS
CHECKLIST
In progress
Not started
Complete
Activity
PREPAREDNESS / PLANNING
1. Has the faculty developed a basic understanding of the characteristics and effects of
pandemic influenza and held a discussion at a planning or monthly meeting.
2. Has a faculty pandemic planning / contingency committee been established?
3. Has someone in the Daen’s Office been designated as the Pandemic Planning
Coordinator?
4. Has the faculty pandemic planning / contingency committee reviewed the U of M
Pandemic Planning Guideline (www.umanitoba.ca/pandemic/)? Including the Institutional
Goals.
5. Are the faculty personnel familiar with the flu prevention measures promoted by the Public
Health Division of Manitoba Health and Healthy Living? (e.g. cover your cough, washing
hands, social distancing, etc., which are detailed on this website: www.gov.mb.ca/flu).
ACADEMIC ACTIVITIES
1. List the specific essential / critical academic or instructional activities to be maintained.
For each activity detail how it will realistically be maintained.
2. List the specific academic or instructional activities that can be deferred during periods of
heightened influenza activity. For each activity detail how it can be re-activated and the
expected time needed to do so.
3. List the specific academic or instructional activities that can be cancelled.
4. Has a procedure / protocol for professors, instructors, and / or teaching assistances to
monitor and record absenteeism of students within classrooms and / or laboratories been
implemented?
5. Have you identified alternate methods of course delivery in the event of prolonged
faculty/student absenteeism? eg. classes / sections that can be combined; provision of
lecture/course material to students via Angel or JUMP.
6. Have you considered how you will communicate to students, faculty and staff regarding
course/schedule changes/cancellations?
RESEARCH ACTIVITIES
1. List current essential / critical research projects that cannot be deferred along with the
Principle Investigator (PI), location, and general nature of all the activities related to the
research and specific proposals for how each project can be continued.
2. List the current research projects that can be deferred during periods of heightened
influenza activity. For each research project identity the Principle Investigator (PI) and
details concerning how it will be re-activated.
3. Have key research personnel and their alternates / backups received necessary cross-
training to sustain the essential / critical research projects?
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PANDEMIC PREPAREDNESS PLANNING
CHECKLIST FOR ACADEMIC UNITS
ADMINISTRATION ACTIVITIES
1. Has the chain of command / succession for continued decision-making within the faculty /
department been identified? Have alternates been identified to make decisions when the
primary individual in unable to make decisions? (e.g. alternates for Deans, Associate
Deans, Department Head, Associate Department Heads, etc.)
2. List essential / critical administration activities that are to be maintained if there is a
university “closure”. For each administration activity listed describe specifically how these
essential activities would be provided and who would provide them.
3. List administrative activities that can be deferred. For each deferred administrative
activity detail how it will be re-activated and the expected time it would take to do so and
the expected time to make up for the resulting backlog.
4. Have key administrative personnel and their alternates / backups received necessary
cross-training to perform the essential / critical administration activities?
DOCUMENT CONTROL AND MAINTENANCE
1. Has the pandemic plan been approved by faculty management?
2. Is the emergency contact list / phone number list current?
3. Is the plan being kept current?
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U of M INSTITUTIONAL PANDEMIC PREPAREDNESS PLAN
TITLE PAGE
APPENDIX D
PANDEMIC PLANNING
FREQUENTLY ASKED QUESTIONS (FAQs)
FOR SUPERVISORS and EMPLOYEES
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PANDEMIC PLANNING FREQUENTLY ASKED QUESTIONS
(FAQs) FOR SUPERVISORS and EMPLOYEES
FREQUENTLY ASKED QUESTIONS (FAQs)
BACKGROUND
What is pandemic influenza (aka flu)?
The term pandemic influenza refers to a world-wide spread of a new influenza virus – the current virus of
concern is the H1N1 virus. Because it is new, most people do not have immunity to it.
What is the University doing to prepare for the pandemic influenza?
The University of Manitoba has been involved in pandemic planning and has developed an institutional
plan. Deans, Directors, and Heads of Administrative Units have also been requested to develop their own
unit plans in a template format. A Pandemic Planning Committee is actively involved in overseeing and
communicating the planning activities.
How is the virus transmitted?
The H1N1 virus is spread like other seasonal / annual influenzas – person-to-person through close contact
with droplets produced by coughing or sneezing. Although people are most infectious to others while they
are sick with the flu, the virus can be spread about a day before symptoms begin and sometimes even if
symptoms do not appear. This is why is important for people to take precautions at all times. The best
defense against the H1N1 virus is as follows:
- Cover your cough by coughing into your elbow or sleeve or use a tissue to cover your nose and
mouth when coughing or sneezing.
- Washing your hands often with soap and water, especially after coughing or sneezing. Hand
sanitizers are also effective.
- Reduce the spread of germs by limiting touching your eyes, nose or mouth and by washing your
hands frequently.
- Maintain your health by taking care of yourself and those in your care including eating a health
balanced diet, avoiding cigarette smoke and other harmful substances, being active and getting
enough rest and sleep.
What are the symptoms of influenza?
The symptoms of influenza include a sudden fever of 38°C (100.4°F) or higher, a cough, a runny nose and
one or more of the following: sore throat, muscle aches, or physical exhaustion. If you have symptoms of a
respiratory infection, you should:
- Stay home from school or work and limit unnecessary contact with others.
- Contact your health-care provider or visit your nearest health-care centre if you are concerned that
you may need care – especially if your symptoms are severe of worsening.
How will pandemic influenza information be shared amongst the University community?
The University will provide information regarding the H1N1 virus situation and its planning efforts through a
variety of communication channels, which include the University web-site, Dean’s, Directors, and
Department Heads, etc..
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PANDEMIC PLANNING FREQUENTLY ASKED QUESTIONS
(FAQs) FOR SUPERVISORS and EMPLOYEES
SENDING EMPLOYEES HOME
May I send an employee home if he/she shows symptoms of influenza? Can the
employees be required to take sick leave? Can I prevent employees from coming to work?
The Employment Standards Code permits employers to send employees home when they
present at work with influenza-like symptoms. However there are other ways to address
situations in which employees have this condition. In some cases employees may be isolated
from other workers by working from home, limiting their work to private offices, etc. Employees
with severe symptoms and who appear to be at risk of transmitting the virus at work may be sent
home with a request that they seek medical attention. It is recommended that employees keep
in regular contact with their supervisor for the duration of their illness until it is agreed that a
return to work is advisable.
May I mandate employees to stay home if members of their family are known or
suspected to have influenza or they have been exposed to someone with influenza?
The recommendation of Manitoba Health and Healthy Living is that employees should stay home
only when they exhibit symptoms. Employees who think they have been exposed to someone
with H1N1 should take extra care to follow personal hygiene and other preventative measures as
outlined above.
LEAVE / SICK LEAVE POLICIES
Must an employer grant leave to an employee who is caring for a family member that is
sick?
The University has provisions for employees to make arrangements for the continuing care and
supervision of a family member during a serious illness. The number of days allocated to
employees is contained in the employee’s collective agreement or in the University’s Temporary
Absences Policy and Procedures documents.
RETURN TO WORK
May an employer require an employee who is out sick with influenza to provide a doctor’s
note, submit to a medical exam, or remain symptom-free for a specified amount of time
before returning to work?
Unnecessary burdening of the health care system by requesting return to work certificates is not
something the University wishes to promote. The University would rather the employee and the
supervisor keep in regular contact to assess the employee’s ability to return to work. A period of
isolation and or working from home may be an option.
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PANDEMIC PLANNING FREQUENTLY ASKED QUESTIONS
(FAQs) FOR SUPERVISORS and EMPLOYEES
REFUSAL TO WORK
During an influenza pandemic, can a healthy employee refuse to come to work, travel, or
perform other job duties because of a belief that by doing so, he or she would be at an
increased risk of catching influenza?
An employee has a right under the Workplace Safety and Health Act to refuse to perform
dangerous work. Steps such as regular hand washing by all workers, use of protective clothing
or equipment in some jobs, having work performed in isolation are valid methods of protecting all
workers. A refusal to perform work is a serious matter and any such refusal should be reported
to the Environmental Health and Safety Office (EHSO) and will be reviewed by the Workplace
Safety and Health Division of Manitoba Labour and Immigration.
REASSIGNMENT OF WORK
Can an employee be required to perform work outside of the employee's job description?
Employee’s duties are not restricted to what is written in the job description. Employees are
entitled to be paid the appropriate rate of pay for the performance of duties which are outside
their normal job responsibilities. As part of their pandemic planning units heads have been
encouraged to cross train employees to ensure adequate backup is available for critical
functions.
WORKING AT HOME AND SOCIAL DISTANCING
May employers change work hours / schedules to minimize contact between employees?
Yes this is another option to working in isolation or working from home.
Once a pandemic begins, may employers implement alternative work schedules (e.g., flex-
time, staggered shifts) or alternative work arrangements (e.g., telework) to promote social
distancing?
Yes, although there are usually notice periods required to changing the hours of work of
employees.
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U of M INSTITUTIONAL PANDEMIC PREPAREDNESS PLAN
TITLE PAGE
APPENDIX E
INFECTION CONTROL
–
UNIVERSITY PERSONNEL
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APPENDIX C – INFECTION CONTROL
INFECTION CONTROL – UNIVERSITY PERSONNEL
Note: this appendix has been adapted from the City of Winnipeg Pandemic Plan.
Introduction
This appendix outlines the basic principles of infection control related to influenza. General information on
influenza is presented in accordance with factual health information provided by Manitoba Health and Winnipeg
Regional Health Authority (WRHA); including modes of transmission, communicability, incubation period and
symptoms. Infection control practices are outlined for city personnel, but directly related to the same information
provided to the general public. In addition, infection control references for health care and community settings are
provided. Adherence to infection control practices is essential to minimize the transmission of influenza. Frequent
and careful hand washing is emphasized as a key infection control strategy and may be the only significant
preventive measure available, particularly early in a pandemic. If the pandemic virus behaves differently (e.g.,
different routes of transmission, longer incubation period or period of communicability) infection control practices
will be adjusted accordingly.
General Information on Influenza
Influenza
Influenza, the flu, is a highly contagious and common respiratory illness caused by a virus. Understanding how
influenza is spread can help people take precautions to prevent or minimize its transmission.
Modes of Transmission
Influenza spreads when the infected respiratory secretions from the mouth or nose of one person come into
contact with the mucous membranes (eyes, mouth or nose) of another person. The vast majority of influenza is
spread from person to person by droplet spread or direct contact.
Outside the body the influenza virus may persist for sometime, especially in conditions of low relative humidity and
cooler temperatures. Specifically, the influenza virus can survive for 1-2 days on hard surfaces, 8-12 hours on soft
surfaces and 5 minutes on hands, resulting in some spread by indirect contact.
Droplet spread refers to spray with relatively large, short range droplets produced by sneezing, coughing,
talking or singing. These droplets may spray a distance of up to one meter (about three feet) before
dropping to the ground.
Direct contact occurs when there is immediate transfer of the virus through skin to skin contact or kissing.
For example, an infected person may cough into his hand and then shake hands with another person who
may then rub his/her eyes.
Indirect contact occurs when the virus is transmitted from an infected person on to an inanimate object
and then on to another person. For example, an infected person may blow their nose, then touch an
elevator button and then another person touches the same elevator button and touches his/her eyes.
There is controversy over the role of airborne transmission in spreading influenza.
Airborne transmission occurs when aerosolized, infected droplets of a small size (< 5 μm in diameter)
remain suspended in air for long periods of times.
Communicability
Communicability refers to the time period during which the influenza virus can be spread from an infected person
to another person. Most adults infected with influenza can transmit the virus from 1 day before and up to 3-5 days
after the onset of symptoms. This period may be longer (7 or more days) in children and some adults.
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APPENDIX C – INFECTION CONTROL
Incubation Period
The incubation period for influenza is 1-3 days. This means that a person may develop symptoms of influenza 1-3
days after coming into contact with a person with the influenza virus.
Symptoms
Infection with influenza can result in a wide range of illness. Some people might not have any symptoms. About
half infected people will experience some symptoms. These include:
Sudden onset of fever, headache, chills, muscle aches, physical exhaustion, and a dry cough.
Subsequent onset of sore throat, stuffy or runny nose, and worsening cough.
Children may also feel sick to their stomach, vomit or have diarrhea.
Elderly and immune compromised people may not develop a fever.
Most people recover in 7-10 days.
Infection Control Practices for the City Personnel
There are a number of things staff can do to prevent or reduce the risk of getting influenza.
Hand Hygiene
Clean your hands frequently with soap and water or an alcohol-based hand sanitizer, especially after you cough,
sneeze or blow your nose. A 60% to 90% alcohol-based hand sanitizer is the preferred agent for hand hygiene
unless your hands are visibly soiled. If your hands are visibly soiled you should wash them with soap and water. If
you are not near water and your hands are visibly soiled, clean your hands with a moist towelette to remove visible
debris then use an alcohol-based hand sanitizer.
The influenza virus is easily killed by soap, hand wash or hand sanitizer products, and household cleaning
products. Therefore gloves or special antibacterial hand wash products are not needed. Hand washing/sanitizing is
a very important method to prevent the spread of pandemic influenza before a vaccine becomes available.
Respiratory Etiquette
Cover your mouth and nose when you cough or sneeze. This will help stop the spread of germs that can make
people sick. It is important to keep your distance from people who are coughing or sneezing.
Avoid Touching Your Eyes, Mouth and Nose
Influenza spreads when the infected respiratory secretions from the mouth or nose of one person come into
contact with the mucous membranes (mouth, nose or eyes) of another person. Without even realizing it, you may
touch the infected nose and mouth secretions of someone who has influenza (e.g. pushing an elevator button). If
you go on to touch your mouth, nose or eyes, the influenza virus may gain entry into your body causing infection.
Hand Washing Procedure
1. Wet hands and wrists.
2. Apply soap.
3. Lather for 15 seconds. Rub in between fingers, the back of your hands, wrists, and fingertips.
4. Rinse thoroughly.
5. Dry with paper towel or hot air blower.
6. Turn taps off with paper towel, if available.
7. Open bathroom door using paper towel.
8. Discard paper towel in waste basket.
Printed: September 9, 2009 UM Emergency Management Program
Revised: October 20, 2008 File No.: 1.3.15.2.2.9.2 Page 2 of 4
APPENDIX C – INFECTION CONTROL
Hand Sanitizing Procedure
1. Follow the manufacturer's recommendations on the amount of hand sanitizer to use.
2. Apply the alcohol-based sanitizer to the palm of one hand.
3. Rub hands together.
4. Work the sanitizer in between fingers, back of your hands, wrists and fingertips (covering all parts of the
hands and fingers).
5. Keep rubbing your hands until dry.
Cover Your Cough Procedure
1. Cover your mouth and nose with a tissue when you cough or sneeze, or if no tissues are available, cough or
sneeze into your upper sleeve, not your hands.
2. Put your used tissue into the waste basket.
3. Wash your hands with soap and water or clean with alcohol-based hand sanitizer.
Stay Home if You are Ill to Avoid Infecting Others
Most adults infected with influenza can transmit the virus from 1 day before and up to 3 to 5 days after the onset of
symptoms. This period may last for 7 or more days in young children and some adults. Some experts believe that
the highest concentration of viral shedding occurs early on and decreases quite a bit after 3 days of illness.
However there is no clear data on how long a person should wait before returning to their usual activities (e.g.
work) in order to minimize the risk of infecting others.
The best advice at this time is that adults should return to their usual activities at least 5 days after the onset of
symptoms or when they feel well enough to return to their duties, whichever is longer. Corporate Services Human
Resources will use the most current health related information to develop an Attendance Policy, for review by the
Administration and Council, when the Pandemic actually has impacted the City of Winnipeg.
Use of Masks
The use of masks is a difficult and unresolved issue. There is no evidence that the use of masks in settings that
involve the general public work will be protective when the influenza virus is circulating widely. However, it is
acknowledged that individual people who are wearing a surgical mask properly at the time of an exposure to
influenza may benefit from the barrier a mask provides.
At this time, the Canadian and provincial plans recommend the use of surgical masks and eye protection for health
care workers providing direct care (face-to-face contact) to patients with influenza-like illness. As well, the plans
recommend that people who are ill with influenza like illness who must leave their home to receive medical
attention should wear a mask. The plans do not recommend masks as a community-based disease control
strategy. However the federal plan states that members of the public may wish to purchase and use masks for
individual protection.
At this time, the WHO does not have a formal position on the issue of masks but will likely be recommending
evaluation of the effectiveness of mask use (and respiratory etiquette) with respect to prevention of cases, costs
and alleviation of public concern.
Although masks may provide some reassurance to staff and public, the effectiveness of this measure in preventing
infection in the general community is unknown.
If masks are used, they should only be used once and must be changed if wet (because they become ineffective
when wet). As well, people who use masks should be trained on how to use them properly to avoid contaminating
themselves when removing the mask. In addition, there may be issues of access to masks due to cost or supply
shortages and other feasibility concerns.
Printed: September 9, 2009 UM Emergency Management Program
Revised: October 20, 2008 File No.: 1.3.15.2.2.9.2 Page 3 of 4
APPENDIX C – INFECTION CONTROL
Get Vaccinated
The best way to protect your self from seasonal influenza is to get vaccinated every fall. The influenza vaccine (flu
shot) is made from particles of killed flu viruses. It contains three different types of influenza viruses (two types of
influenza A and one type of influenza B).
Doctors and scientists around the world determine the strains of influenza virus that are circulating, and the
vaccine is then prepared to protect against the types that are most likely to occur each year. A person who
receives the flu shot develops immunity for the types of influenza in the vaccine. The body needs about two weeks
to build up protection to the virus, and this protection may last for about four to six months. The influenza virus
changes each year, so a different vaccine has to be used each year.
It is important to get vaccinated for seasonal influenza. Although the pandemic strain will be a new strain of
influenza, getting vaccinated protects individuals against seasonal strains.
Seasonal immunization may also reduce the chances of genetic re-assortment of a new influenza virus.
In the event of a pandemic strain of influenza, it is estimated that it will take approximately four to six months to
produce a suitable vaccine. Initially, there will not be enough vaccine for everyone. The government has developed
“priority groups” to determine the order in which people will receive the pandemic influenza vaccine. Currently the
priority groups, listed in order of highest to lowest priority, are: health care workers, essential service workers,
persons at high risk of serious illness, healthy adults and healthy children.
Printed: September 9, 2009 UM Emergency Management Program
Revised: October 20, 2008 File No.: 1.3.15.2.2.9.2 Page 4 of 4
U of M INSTITUTIONAL PANDEMIC PREPAREDNESS PLAN
TITLE PAGE
APPENDIX F
SELF CARE
Printed: September 9, 2009 UM Emergency Management Program
Revised: September 5, 2009 File No.: 1.3.15.2.2.9.2 Page 1 of 1
Influenza FActs
Self Care for Influenza
What is influenza (the flu)? • cough, AND
Influenza is a respiratory disease caused by • one or more of the following: sore
a virus. It can cause a variety of symptoms, throat, muscle aches, or physical
such as fever, cough, aches and physical exhaustion.
exhaustion. People usually recover from
the flu without medical help. However, • Children may also feel sick to their
very young children and the elderly have stomach, vomit or have diarrhea, but
a higher risk of severe illness, as well as these symptoms are uncommon in
people with lowered immunity (ex: those adults.
with chronic illnesses).
• Elderly people and people with
lowered immunity may not develop a
How is influenza spread? fever.
Influenza spreads easily from person to
person by coughing or sneezing, by hand- How do I know if I have a fever?
to-hand contact with an infected person,
or after handling objects contaminated Fever is a sign that the body is fighting an
by infected people. The virus can survive infection or other illness. You or your child
on hard surfaces for up to 48 hours, on has a fever if body temperature is 38°C
cloth, paper or tissue for up to 12 hours (100.4°F) or higher.
and on hands for about five minutes, long
Touching a forehead or neck is not a
enough for you to inadvertently touch
reliable way to check if someone has
your mouth, nose or eyes and transfer the
a fever. The best way to measure a
virus to your body.
person’s temperature is by using a digital
People can spread influenza up to 24 thermometer placed in the mouth (oral),
hours before symptoms appear and up to the ear (tympanic) or under the armpit
seven days after. Not everyone who gets (axillary). The use of glass mercury
influenza develops symptoms but they thermometers is not recommended. You
still may be able to spread it to others, can buy a digital thermometer at your
especially if they cough or sneeze. drug store.
For infants and young children, the safest
way to take a temperature is in the centre
What are the symptoms of influenza?
of the armpit. If the child is over two years
Symptoms of influenza include: of age, an ear thermometer can be used.
Taking the temperature in the mouth is
• sudden fever of 38°C (100.4°F) or unsafe because young children can bite
higher,
1 June 2009
and break the thermometer. Also, the questions or are concerned that your
reading can be wrong because it is hard child may need care, contact your health
to keep a thermometer under a child’s care provider or Health Links-Info Santé at
tongue. For more information on taking 788-8200 or 1-888-315-9257.
a child’s temperature, please see the
fact sheet Caring for a Child with a Fever
available at http://www.gov.mb.ca/health/ Do people I live with or visitors need to
documents/childhealth.html take any precautions?
People who are ill should try to limit
What basic precautions should I take if contact with others as much as possible.
However, there may be times when this
I think I have influenza?
is not possible. To limit the spread of the
If you develop symptoms of influenza, virus, family members, caregivers, and
you may be contagious for up to a week. other visitors, should:
Taking the following precautions will help
to reduce the spread of the disease: • Wash their hands after being in
direct contact with someone who has
• Stay home from school or work and influenza (or any other respiratory
limit contact with others to reduce infection).
the chance of infecting them.
• Wash their hands and a child’s hands
• Cover a cough or sneeze by coughing after wiping a child’s nose.
or sneezing into your elbow or sleeve
or using a tissue to cover your nose • Wash their hands after coughing,
and mouth. Place the tissue in the sneezing or wiping their nose.
garbage. • Wash their hands after touching
• Wash your hands often with soap and objects handled by someone who has
water, especially after you cough or influenza.
sneeze. Alcohol-based hand cleaners • Clean surfaces (such as toys,
are also effective. bathroom taps and doorknobs) with
• Avoid touching your eyes, nose or household cleaners after an ill person
mouth to reduce the spread of germs. has touched them.
What about children? What can I do at home to treat a fever?
Children should take the same precautions • Dress in lightweight clothing and
as adults, including washing their hands keep the room temperature around
regularly and covering their nose and 20ºC (68ºF).
mouth when coughing. Young children may
• Drink plenty of fluids in order to
need help with hand washing. Children
replace body fluids lost in sweat. If
with flu-like symptoms should stay home
from school or day care. Routinely clean the person who is sick has urine (pee)
surfaces in areas where children play to that is darker than usual, they need to
avoid the spread of germs. If you have drink more.
June 2009 2
• Offer small, nutritious meals. People before taking or giving over-the-counter
sick with influenza may not be very medicines to anyone. This is especially
hungry. important if the person is under 12 years
of age, is taking other medicines or has a
• Take acetaminophen (ex: Tylenol®, chronic medical condition. Be sure to read
Tempra®). Use the dose and schedule label instructions carefully and do not take
recommended on the package or by more than recommended.
your doctor or pharmacist. Ibuprofen
(ex: Advil®, Motrin®) may be used
for children older than six months and When should I seek medical care?
for adults. The decision to seek medical care will be
affected by factors such as age, existing
• Do not give acetylsalicylic acid,
health problems or the symptoms you are
also known as ASA, (ex: Aspirin®)
experiencing at the time.
to anyone under 18 years of age
because it can lead to brain and liver People with symptoms of influenza should
damage (Reye’s Syndrome). contact their health care provider if they:
• have heart or lung disease,
How can I treat other symptoms • have a chronic condition that requires
of influenza? regular medical attention,
• Get plenty of rest. • are frail, or
• Gargle with warm salt water if you • have an illness or are on treatments
have a sore throat. that suppress (weaken) the immune
• Use a cool mist humidifier to help system.
with a stuffy nose. People who are normally healthy and
• If a baby is having problems have symptoms of influenza should seek
medical attention as soon as possible, if
breathing because of a stuffy nose,
they experience any of the following:
use a rubber suction bulb to clear the
mucous. These are available at drug • breathing is difficult or painful;
stores. You may also use saline nose
drops or spray if the mucous is very • coughing up bloody sputum (phlegm
thick. or saliva);
There are many over-the-counter cough • wheezing;
and cold medicines sold in stores that do • presence of fever for three to four
not require a doctor’s prescription. These
days along with not getting better or
include decongestants, cough syrups,
getting worse;
nasal drops and antihistamines. Over-the-
counter cough and cold medicines should • sudden return of high fever and other
not be given to children under six years symptoms after initial improvement;
of age unless prescribed by a doctor.
Check with your doctor or pharmacist • extreme ear pain;
3 June 2009
• extreme sleepiness, difficult to wake • is not interested in playing with toys
up, or disoriented and confused. or is unusually sleepy, listless or does
not respond;
People who need to seek medical care
should contact their health care provider • has trouble breathing when resting,
to report illness by telephone (or other is wheezing, has chest pain when
remote means) before seeking medical breathing or is coughing excessively
care. (a lot) or coughing up bloody sputum
People who have difficulty breathing (phlegm or saliva);
or are believed to be severely ill should
• drinks very little fluid and has not
seek immediate medical attention by
urinated (peed) at least once every six
going to the nearest hospital emergency
hours when awake;
department or calling 911.
• has vomited for more than four hours
or has severe diarrhea;
When should I seek medical care for
a child? • has a fever and a rash or any other
signs of illness that worry you, or
Almost all children with influenza have a
fever. The degrees (or height) of a fever do • is still not feeling better after five
not tell you how serious your child’s illness days or was feeling better and
is. How a child acts is usually a better sign. suddenly develops a new fever.
A child with a mild infection can have a
high fever, while a child with a severe Take your child immediately to a hospital
infection might have no fever at all. emergency department or call 911 if your
child:
It is recommended that you contact your
doctor or take your child to an emergency • has severe trouble breathing or blue
department if your child has signs of lips;
influenza and:
• is limp or unable to move;
• has lung or heart disease;
• is hard to wake up or does not
• has an illness or is taking treatment respond;
that affects the immune system;
• has a stiff neck;
• takes acetylsalicylic acid (ASA or
Aspirin®) regularly for a medical • seems confused; or
condition or has a chronic illness • has a seizure (convulsion/fit).
requiring regular medical care;
• has a fever and is less than six months
Where can I get more information?
old;
For more information on influenza and
• has a fever for more than 72 hours; self care, contact Health Links-Info Santé
• is excessively cranky, fussy or irritable; at 788-8200 or 1-888-315-9257 or your
primary health care provider.
June 2009 4
U of M INSTITUTIONAL PANDEMIC PREPAREDNESS PLAN
TITLE PAGE
APPENDIX G
H1N1 INFLUENZA (FLU) and YOU
[A handout to students]
Printed: September 9, 2009 UM Emergency Management Program
Revised: September 5, 2009 File No.: 1.3.15.2.2.9.2 Page 1 of 1
H1N1 INFLUENZA (FLU) and YOU
WHAT IS H1N1 INFLUENZA?
The term pandemic influenza refers to a worldwide spread of a new influenza virus. The current virus of
concern is the H1N1 virus. Because it is new, most people do not have immunity to it. It is a respiratory
illness that causes symptoms similar to those of seasonal flu.
HOW IS H1N1 INFLUENZA SPREAD?
It is believed that it spreads the same way as regular seasonal flu. Influenza and other respiratory
infections go from person to person when germs released from coughing and sneezing enter the nose
and / or throat. Germs can also rest on hard surfaces like counters and doorknobs, where they can be
picked up on hands and transmitted to the respiratory system when someone touches their mouth
and/or nose.
WHAT ARE THE SYMPTOMS?
The symptoms include:
Sudden Fever (100.4ºF / 38ºC); Body aches;
Cough; Fatigue / physical exhaustion; and
Runny nose; Lack of appetite.
Sore throat;
In some cases, these symptoms are accompanied by vomiting and diarrhea.
HOW DO I PROTECT MYSELF AND OTHERS?
The Province of Manitoba through the Manitoba Health and Health Living (MHHL) recommends the
following precautions:
Cover your cough by coughing into your elbow or sleeve or use a tissue to cover your nose and
mouth when coughing or sneezing.
Wash your hands often with soap and water, especially after coughing or sneezing. Hand
sanitizers are also effective.
Reduce the spread of germs by limiting touching your eyes, nose or mouth and by washing your
hands frequently.
Maintain your health by taking care of yourself and those in your care including eating a healthy
balanced diet, avoiding cigarette smoke and other harmful substances, being active and getting
enough rest and sleep.
WHAT SHOULD I DO IF I GET SICK?
If you have symptoms of a respiratory infection, you should:
Stay home from school or work and limit unnecessary contact with others.
Contact your health-care provider or visit your nearest health-care centre if you are concerned
that you may need care – especially if your symptoms are severe or worsening (e.g. shortness of
breath, dehydration, or worsening fever, cough or weakness).
H1N1 INFLUENZA (FLU) and YOU
Students seeking medical advice can contact University Health Service (UHS) by calling (204) 474-8411
or visit their web site: www.umanitoba.ca/student/health.
For personal advice on self-care or when to seek further care, those who cannot contact their primary
health-care provider can phone Health Links–Info Santé at any time at 788-8200 or toll-free at 1-888-
315-9257.
IF I AM SICK CAN A PROFESSOR / INSTRUCTOR ASK ME TO LEAVE THE CLASS?
Yes, if you have influenza symptoms your professor or instructor can ask you to leave the class and not
return until your symptoms are gone. If this occurs professors / instructors have been asked to
accommodate and be flexible to allow you to complete your course work.
DO YOU HAVE A STUDY BUDDY?
If you are unable to attend class do you have a Study Buddy within your class that will share notes and
hand outs after you have recovered. If you do not have a Study Buddy please ask a classmate to
become yours. And if you are asked to be a Study Buddy please assist your fellow student because you
may need their help if you are ill.
DO YOU HAVE A HEALTH BUDDY?
Many of our students come from other provinces and other countries, which means they are away from
their support network of friends and family. If you are in this situation please make friends with someone
who can be your Health Buddy. A Health Buddy is someone who will keep in touch with you regularly to
see if you are healthy and if they cannot reach you they would be expected to find you to ensure you are
healthy or to find out if you need assistance.
WHAT IS THE UNIVERSITY OF MANITOBA DOING ABOUT H1N1?
The University of Manitoba has been involved in pandemic planning and has developed an institutional
plan. Deans, Directors, and Heads of Administrative Units have also been requested to develop their
own unit plans. A Pandemic Planning Committee is actively involved in overseeing and communicating
the planning activities, which includes an awareness campaign and provision of hand sanitizing stations.
The primary method of communication will be via the University of Manitoba’s web site, visit
www.umanitoba.ca and follow the H1N1 Flu Virus link.
WHAT ELSE DO I NEED TO KNOW?
Internet resources include:
- U of M pandemic planning web site: www.umanitoba.ca/pandemic;
- Province of Manitoba: www.gov.mb.ca/flu;
- Public Health Agency of Canada (PHAC): www.fightflu.ca;
U of M INSTITUTIONAL PANDEMIC PREPAREDNESS PLAN
TITLE PAGE
APPENDIX H
UNIVERSITY OF MANITOBA
PANDEMIC PREPAREDNESS TEMPLATE
GUIDELINE
Printed: September 9, 2009 UM Emergency Management Program
Revised: September 5, 2009 File No.: 1.3.15.2.2.9.2 Page 1 of 1
PANDEMIC PREPAREDNESS TEMPLATE GUIDELINE
PANDEMIC PREPAREDNESS TEMPLATE GUIDELINE
The U of M Department / Unit Pandemic Influenza Preparedness, Response, and Recovery Plan template is
provided to facilitate a consistent methodology for pandemic preparedness throughout the University. The purpose
is to assist Academic, Research, and Administrative departments / units with the documentation of department /
unit specific preparedness, response, and recovery activities.
Recognizing that each Faculty and Administrative department may be organized differently the distribution of this
guideline will be done through the senior administrative departments / units. Within the Faculties the Dean’s office
will be tasked with coordinating the distribution and completion of the templates. Within the Administration the
Emergency Management Program will be tasked with coordinating the distribution and completion of the
templates.
The following sections outline how departments / units are to complete the template, which includes:
Documentation requirements (i.e. record of distribution, revision log, etc.);
Purpose;
Coordinators within the department / unit that are facilitating the pandemic preparedness, response, and
recovery activities;
Action plans
DOCUMENTATION
The development and implementation of pandemic preparedness, response and recovery plans requires
maintenance. This template is provided with three forms to assist you in the maintenance of department / unit
pandemic response and recovery plan, which include:
Record of Distribution
This form is used to record who has received a copy of the plan and when they received. When distributing your
plan forward a copy to the EHSO with attention to the Emergency Management Coordinator. If you require
additional copies of this form please print / photocopy or contact the Emergency Management Coordinator.
Revision Log
This form is used to record updates and / or changes to any section or sub-section of your pandemic response and
recovery plan. It includes the date revised, person making the revision, the page being revised, whether the
revision is an update or an addition (i.e. new), and space for actions, notes, or remarks. If you require additional
copies of this form please print / photocopy or contact the Emergency Management Coordinator.
Record of Signatures
This form is used to record the names of individuals who have reviewed the pandemic response and recovery plan
and have the ability to authorize the final draft. If you require additional copies of this form please print / photocopy
or contact the Emergency Management Coordinator.
PURPOSE
The University of Manitoba Pandemic Planning Committee has established several Institutional Goals and
Planning Assumptions. If department / unit specific plans identify a specific purpose please record it in the
Purpose section and ensure that the purpose conforms to the University of Manitoba Institutional Goals and
Planning Assumptions. Before initiating department / unit specific activities review the Institutional Goals and
Planning Assumptions.
Printed: September 9, 2009 UM Emergency Management Program
Revised: September 5, 2009 File No.: 1.3.15.2.2.9.2 Page 1 of 3
PANDEMIC PREPAREDNESS TEMPLATE GUIDELINE
4.3 COORDINATORS
This section is provided for departments / units to identify the person or persons tasked as Coordinators for
pandemic preparedness, response, and recovery activities. Include, for each Coordinator identified, name (i.e. first
and last), work phone number, work fax number, work cell number, work email address, home phone number,
personal / home cell number, home email address, and cottage number, if available.
4.4 ACTION PLAN
The Action Plan is organized by the University of Manitoba Pandemic Phases. Please note that this plan does not
replace existing Standard Operating Procedures (SOPs), rather this plan is to refer to existing SOPs when
necessary. For example, a SOP may exist for a specific piece of equipment that details the shut down procedures.
When a shut down is authorized the Pandemic plan should reference the SOP but not replace it.
Each Phase has space for Departments / Units to record goals, strategies, actions, and additional information,
which are explained below.
Department / Unit Goals
The Department / Unit Goals are specific goals not addressed by the University of Manitoba Institutional Goals and
/ or Planning Assumptions that are relevant your department / unit. Please ensure that the Department / Unit
Goals conforms to the University of Manitoba Institutional Goals and Planning Assumptions
Institutional Goal(s) Supported
The University of Manitoba has established several institutional goals. Please list the Institutional Goals supported
within each of the pandemic planning phases.
Actions
The actions / activities are specific procedures employed to achieve the Department / Unit Goals. Use the table
provided to record actions / activities that are to be completed within each phase of the plan. Remember to include
the person or persons responsible, resources required, and sources / contacts required to support the action /
activity. Please note the table can be expanded and additional rows inserted as required.
Additional Information
This section is reserved for the listing of policies, procedures, technical information, or references that are relevant
to the actions / activities of each phase.
4.5 SPECIFIC ISSUES / ACTIVITIES
The following are examples of specific issues or activities your department / unit may encounter during the
planning process.
Inventories
Establishing and maintaining an inventory of capabilities, resources, and services (i.e. research, classes,
equipment, administrative processes, downstream stakeholders, etc.), and determining which are essential
and which are non-essential. This should be part of the Pre-Pandemic Phase #1.
- Inventory of research priorities (Form: Critical Functions List).
- Inventory of teaching / class priorities (Form: Critical Functions List).
- Inventory of essential equipment requiring maintenance (Form: Critical Functions List).
- Inventory of the Chain of Command within the [department / unit] (Form: Chain of Command List).
- Inventory of existing Standard Operating Procedures (SOPs) (Form: Standard Operating
Procedures List)
Printed: September 9, 2009 UM Emergency Management Program
Revised: September 5, 2009 File No.: 1.3.15.2.2.9.2 Page 2 of 3
PANDEMIC PREPAREDNESS TEMPLATE GUIDELINE
Impact Assessment
Conducting an impact assessment to determine which capabilities, resources, and services will be
impacted by the pandemic. Ensure the impact assessment accounts for the time of year, duration or
length of impact, or other temporal considerations. This should be part of the Pre-Pandemic Phase #1.
Example impacts include:
- Disruption to the supply of medical students to Manitoba hospitals;
- Loss of a genetic strain due to a pro-longed shut down;
- Financial and emotional impact to graduate students.
Downstream Student Employer Stakeholders
The supply of labour will be an important consideration during the pandemic because many people will be at home
sick or attending to sick relatives. The student population of Manitoba’s post secondary institutions could be a
potential labour pool source. Each faculty should engage the industries, associations, and / or employers of their
st nd
students and task them with identifying the capabilities of our students (i.e. determine the tasks that a 1 year, 2
rd th
year, 3 year, 4 year, graduate student, etc. are qualified to do).
Communication
Communicating with faculty, staff, and students is important to maintain. Centrally, the University has capabilities
to communicate through email, www.umanitoba.ca, and a dedicated emergency telephone line – 474-UofM (8636).
Each Department / Unit should maintain a list of faculty and staff to disseminate and report information during and
after the pandemic (Form: Emergency Contact List).
Absenteeism / Surveillance
The monitoring of staff and student absenteeism will be valuable to the University, but also to public health officials
who maintain an active surveillance system. Each Department / Unit should ensure that regular absenteeism
updates are provided to the Administration, which can then be provided to public health officials. Please note that
the Administration may be operating from the University Emergency Operations Centre (EOC).
Logistics
Logistics is an important consideration for many reasons. If a specific action / activity is to be maintained because
it is critical to your operations remember the various stakeholders (i.e. internal or external) that are required to
maintain the critical service. In other words, the ability or inability of others to support your services may impact
your ability to provide your service. Examples include:
If your department / unit is to deliver classes with an alternative method of delivery that is based on
technology please remember that those providing the solution are also impacted and may not be able to
deliver to your expectations.
Questions to ask yourself:
- Do you have enough supplies to sustain the administration or operations of specific equipment?
- Can you obtain supplies from more than one source / supplier?
Cross Training
During the pandemic the total number of people available to work will be reduced. A strategy to sustain essential
services is to first identify the services that must be maintained (i.e. an inventory of essential services) and then
cross train multiple employees to provide the service or services (Form: Critical Staffing List). The development
and implementation of Standard Operating Procedures (SOPs) can assist this strategy by providing consistency.
Printed: September 9, 2009 UM Emergency Management Program
Revised: September 5, 2009 File No.: 1.3.15.2.2.9.2 Page 3 of 3
U of M INSTITUTIONAL PANDEMIC PREPAREDNESS PLAN
TITLE PAGE
APPENDIX I
UNIVERSITY OF MANITOBA
PANDEMIC PLANNING TEMPLATE
AND FORMS
Printed: September 9, 2009 UM Emergency Management Program
Revised: September 5, 2009 File No.: 1.3.15.2.2.9.2 Page 1 of 1
U of M PANDEMIC INFLUENZA PLAN
[DEPARTMENT / UNIT NAME]
TITLE PAGE
UNIVERSITY OF MANITOBA
PANDEMIC INFLUENZA PREPAREDNESS,
RESPONSE, AND RECOVERY PLAN
[DEPARTMENT / UNIT NAME]
Printed: September 9, 2009 UM Emergency Management Program
Revised: February 21, 2007 File No.: 1.3.5.9.2.5.8 Page 1 of 1
TABLE OF CONTENTS
TABLE OF CONTENTS
Section-
Description Page
Table of Contents i
Record of Distribution 1
Revision Log 2
Record of Sign-Off 3
Faculty / Department Response Plan 4
Purpose
Coordinators
Action Plan
1. Pre-Pandemic
2. Pandemic Warning
3. Minor Impact
4. Major Impact
5. Shutdown
6. Recovery
Concluding Material / Attachments / Tools / Notes
Appendices
Appendix A – A
Appendix B – B
Appendix C – C
Appendix D – D
Appendix E – E
Printed: September 9, 2009 UM Emergency Management Program
Revised: January 17, 2007 File No.: 1.3.5.9.2.5.8 i
RECORD OF DISTRIBUTION
BACKGROUND INFORMATION
Item Description:
File Number:
RECORD OF DISTRIBUTION
NAME (Please Print) Program / Organization / Affiliation
Printed: September 9, 2009 UM Emergency Management Program
Revised: December 12, 2006 File No.: 1.3.5.9.2.5.8 PAGE OF
REVISION LOG
BACKGROUND INFORMATION
Description:
File Number:
MAINTENANCE LOG
Date Revised by: Page Update / New Action / Notes/ Remarks
Printed: September 9, 2009 UM Emergency Management Program
Revised: December 12, 2006 File No.: 1.3.5.9.2.5.8 PAGE OF
RECORD OF SIGNATURES
RECORD OF SIGNATURES
The following individuals have reviewed this document:
Name: Phone:
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Title: Email:
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Title: Email:
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Title: Email:
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Printed: September 9, 2009 UM Emergency Management Program
Revised: December 12, 2006 File No.: 1.3.5.9.2.5.8 Page 1 of 1
U of M PANDEMIC INFLUENZA PREPAREDNESS, RESPONSE, and RECOVERY PLAN
[DEPARTMENT / UNIT NAME]
PURPOSE (Refer to Section 4.2 in the Guideline)
The purpose of the [Department / Unit] plan is:
Insert a bullet list if desired.
The institutional principles and planning assumptions established by the University of Manitoba Pandemic Planning Committee are documented in
Section 1.0 Introduction of the Pandemic Planning Guideline.
COORDINATORS (Refer to Section 4.3 in the Guideline)
The persons coordinating pandemic planning within the [Department / Unit] are:
Work Work Home
Name Work Cell Work Email Home Cell Home Email Cottage
Phone Fax Phone
999-
Last, First Name 999-9999 999-9999 999-9999 999-9999 (999) 999-9999
9999
Printed: September 9, 2009 UM Emergency Management Program
Revised: February 12, 2007 File No.: 1.3.5.9.2.5.8 Page 1 of 8
U of M PANDEMIC INFLUENZA PREPAREDNESS, RESPONSE, and RECOVERY PLAN
[DEPARTMENT / UNIT NAME]
ACTION PLAN (Refer to Section 4.4 and 4.5 in the Guideline)
1. PRE-PANDEMIC (WHO PHASE 1 & 2)
Department / Unit Goals
insert
Institutional Goal(s) Supported (select all that apply) (Refer to Section 1.2 in the Guideline)
#1 #2 #3 #4 #5 #6
Actions (Refer to Section 4.5 and Appendix B of the Guideline)
Strategy Action Person(s) Responsible Resources Required Status
Additional Information (include policies, procedures, technical information or references / locations of this information here)
Item Person(s) Responsible Storage Location
Printed: September 9, 2009 UM Emergency Management Program
Revised: February 12, 2007 File No.: 1.3.5.9.2.5.8 Page 2 of 8
U of M PANDEMIC INFLUENZA PREPAREDNESS, RESPONSE, and RECOVERY PLAN
[DEPARTMENT / UNIT NAME]
2. PANDEMIC WARNING (WHO PHASE 3)
Department / Unit Goals
insert
Institutional Goal(s) Supported (select all that apply) (Refer to Section 1.2 in the Guideline)
#1 #2 #3 #4 #5 #6
Actions (Refer to Section 4.5 and Appendix B of the Guideline)
Strategy Action Person(s) Responsible Resources Required Status
Additional Information (include policies, procedures, technical information or references / locations of this information here)
Item Person(s) Responsible Storage Location
Printed: September 9, 2009 UM Emergency Management Program
Revised: February 12, 2007 File No.: 1.3.5.9.2.5.8 Page 3 of 8
U of M PANDEMIC INFLUENZA PREPAREDNESS, RESPONSE, and RECOVERY PLAN
[DEPARTMENT / UNIT NAME]
3. MINOR IMPACT (WHO PHASE 4)
Department / Unit Goals
insert
Institutional Goal(s) Supported (select all that apply) (Refer to Section 1.2 in the Guideline)
#1 #2 #3 #4 #5 #6
Actions (Refer to Section 4.5 and Appendix B of the Guideline)
Strategy Action Person(s) Responsible Resources Required Status
Additional Information (include policies, procedures, technical information or references / locations of this information here)
Item Person(s) Responsible Storage Location
Printed: September 9, 2009 UM Emergency Management Program
Revised: February 12, 2007 File No.: 1.3.5.9.2.5.8 Page 4 of 8
U of M PANDEMIC INFLUENZA PREPAREDNESS, RESPONSE, and RECOVERY PLAN
[DEPARTMENT / UNIT NAME]
4. MAJOR IMPACT (WHO PHASE 5 & 6)
Department / Unit Goals
insert
Institutional Goal(s) Supported (select all that apply) (Refer to Section 1.2 in the Guideline)
#1 #2 #3 #4 #5 #6
Actions (Refer to Section 4.5 and Appendix B of the Guideline)
Strategy Action Person(s) Responsible Resources Required Status
Additional Information (include policies, procedures, technical information or references / locations of this information here)
Item Person(s) Responsible Storage Location
Printed: September 9, 2009 UM Emergency Management Program
Revised: February 12, 2007 File No.: 1.3.5.9.2.5.8 Page 5 of 8
U of M PANDEMIC INFLUENZA PREPAREDNESS, RESPONSE, and RECOVERY PLAN
[DEPARTMENT / UNIT NAME]
5. SHUTDOWN (WHO PHASE 5 & 6)
Department / Unit Goals
insert
Institutional Goal(s) Supported (select all that apply) (Refer to Section 1.2 in the Guideline)
#1 #2 #3 #4 #5 #6
Actions (Refer to Section 4.5 and Appendix B of the Guideline)
Strategy Action Person(s) Responsible Resources Required Status
Additional Information (include policies, procedures, technical information or references / locations of this information here)
Item Person(s) Responsible Storage Location
Printed: September 9, 2009 UM Emergency Management Program
Revised: February 12, 2007 File No.: 1.3.5.9.2.5.8 Page 6 of 8
U of M PANDEMIC INFLUENZA PREPAREDNESS, RESPONSE, and RECOVERY PLAN
[DEPARTMENT / UNIT NAME]
6. RECOVERY (WHO Post-Pandemic Period)
Department / Unit Goals
insert
Institutional Goal(s) Supported (select all that apply) (Refer to Section 1.2 in the Guideline)
#1 #2 #3 #4 #5 #6
Actions (Refer to Section 4.5 and Appendix B of the Guideline)
Strategy Action Person(s) Responsible Resources Required Status
Additional Information (include policies, procedures, technical information or references / locations of this information here)
Item Person(s) Responsible Storage Location
Printed: September 9, 2009 UM Emergency Management Program
Revised: February 12, 2007 File No.: 1.3.5.9.2.5.8 Page 7 of 8
U of M PANDEMIC INFLUENZA PREPAREDNESS, RESPONSE, and RECOVERY PLAN
[DEPARTMENT / UNIT NAME]
CONCLUDING MATERIAL / ATTACHMENTS / TOOLS / NOTES
Terminology
For acronyms or technical terminology please provide definitions for inclusion in a master list to be kept in the overall university plan. A master list is maintained by
the U of M Emergency Management Program under File No. 1.3.5.25.40.
Assumptions
Assumptions should be kept to a minimum - if you have an assumption validate it.
Contact Information
Phone numbers, email addresses and other contact information for individuals listed in this plan should be maintained in a single directory in the overall university
plan (for ease of updating).
Printed: September 9, 2009 UM Emergency Management Program
Revised: February 12, 2007 File No.: 1.3.5.9.2.5.8 Page 8 of 8
[DEPARTMENT / UNIT NAME]
CHAIN OF COMMAND LIST
BACKGROUND INFORMATION
Filing Contact:
File Location:
Other:
CHAIN OF COMMAND LIST
The organizational chain of command for [Department / Unit Name] consists of the following:
Work Work Home
Work Cell Work Pager Home Home Cell
Rank First Name Last Name Position Title Work Address Phone Work Fax Work Email Work Cell Text Pager Text Phone Home Email Cell Text
1 First Name Last Name Insert Position Title Room #, Building Name (204) 999- (204) 999- user_name@umanitoba.ca (204) 999- Yes/ No (204) 999- Yes / No (204) 999- user_name@domain.something (204) 999- Yes / No
9999 9999 9999 9999 9999 9999
2
3
4
5
6
7
8
9
10
Printed: 09/09/2009 UM Emergency Management Program
Revised: 2007-01-25 File No.: 1.3.5.9.2.5.8 Page 1 of 1
[DEPARTMENT / UNIT NAME]
EMERGENCY CONTACT LIST
BACKGROUND INFORMATION
Filing Contact:
File Location:
Other:
EMERGENCY CONTACT LIST
Work Work Home
Work Cell Work Pager Home Home Cell
First Name Last Name Position Title Work Address Phone Work Fax Work Email Work Cell Text Pager Text Phone Home Email Cell Text
First Name Last Name Insert Position Title Room #, Building Name (204) 999- (204) 999- user_name@umanitoba.ca (204) 999- Yes/ No (204) 999- Yes / No (204) 999- user_name@domain.something (204) 999- Yes / No
9999 9999 9999 9999 9999 9999
Printed: 09/09/2009 UM Emergency Management Program
Revised: 2007-01-25 File No.: 1.3.5.9.2.5.8 Page 1 of 1
[DEPARTMENT / UNIT]
CRITICAL FUNCTIONS LIST
BACKGROUND INFORMATION
Filing Contact:
File Location:
Other:
CRITICAL FUNCTIONS LIST
Function: Position Responsible: Action / Notes/ Remarks
Printed: September 9, 2009 UM Emergency Management Program
Revised: January 29, 2007 File No.: 1.3.5.9.2.5.8 PAGE OF
[DEPARTMENT / UNIT]
CRITICAL STAFFING LIST
BACKGROUND INFORMATION
Filing Contact:
File Location:
Other:
CRITICAL STAFFING LIST
Staff Position: Name – Primary: Name(s) – Alternate(s):
Printed: September 9, 2009 UM Emergency Management Program
Revised: January 29, 2007 File No.: 1.3.5.9.2.5.8 PAGE OF
[DEPARTMENT / UNIT]
CRITICAL SUPPLIES LIST
BACKGROUND INFORMATION
Filing Contact:
File Location:
Other:
CRITICAL SUPPLIES LIST
Supply Item: Critical Function: Supplier:
Printed: September 9, 2009 UM Emergency Management Program
Revised: January 29, 2007 File No.: 1.3.5.9.2.5.8 PAGE OF
[DEPARTMENT / UNIT]
STANDARD OPERATING PROCEDURES (SOPs) LIST
BACKGROUND INFORMATION
Filing Contact:
File Location:
Other:
CRITICAL SUPPLIES LIST
SOP: Sources / Contacts: Storage Location:
Printed: September 9, 2009 UM Emergency Management Program
Revised: January 29, 2007 File No.: 1.3.5.9.2.5.8 PAGE OF
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