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					FROM          The RSI Association, 380 - 384 Harrow Road, London.W9 2HU

FAO           News & Health Editors

Subject:      Media Case Studies: Synopsis of each case

Media enquiries:     Richard Southorn, Information Manager, RSI Association,
                     020 7266 2000

Case Study 1
Having been injured whilst working as a word processing operator, Mrs M, 49
from Bradford is now recovering. She now works as an appraisal officer,
which still involves computer use, but she also uses voice recognition
software and an ergonomic mouse and keyboard to help her do her job. She
has also made changes to her home life to limit aggravating the injury.

Case Study 2
Mrs J from Warwickshire, sustained her injury whilst working as a seamstress.
She is now retired and has changed the way she carries out activities. For
example she breaks her jobs down, paces her work and gets her husband to
help with the harder manual work.

Case Study 3
Mr W is a civil servant in his mid fifties living in Surrey. He developed an RSI
condition due to repetitive computer work and dealing with telephone
enquiries whilst short of staff. He is currently recovering through a
combination of appropriate treatment and ergonomic changes to his

Case Study 4
Mrs M currently works as an Alexander Technique teacher in Bath and has
fully recovered from her RSI condition. She is 49 and developed her injury
whilst working as a publicity and marketing officer. She found rest,
physiotherapy and the Alexander technique very helpful with her recovery.
She was unemployed for 2 years after sustaining her injury and then retrained
as an Alexander Technique teacher.

Case Study 5
Mrs L is a 61 year old retired keyboard operator from Nottinghamshire. Her
RSI condition came about as result of using an ergonomically incorrect
workstation. She has now learned to control and manage her condition by
using various gadgets in the kitchen. She also gets help from her family
members with activities she cannot do or finds painful.
Case Study 6
Isle of Wight
Mrs S currently works as a part-time switchboard operator in the Isle of Wight.
Her RSI condition resulted from sitting in the same position for long periods of
time whilst working as a telephone operator. She is in her early fifties and has
tried various treatments. She lives with the condition and has made a number
of changes in her home life so as not to further aggravate the condition.
These include no heavy lifting, getting her family to help and using gadgets in
the kitchen.

Case Study 7
Keyboarding and taking minutes whilst working as a secretary is how Mrs L,
57 from Surrey sustained her injury. Rest, medication, occupational therapy,
physiotherapy, exercises, ultrasound and Pilates have helped Mrs L make a
partial recovery. She currently does not work but has made changes in her
home life as a result of the injury, for example she no longer drives. She also
has help with shopping, cooking and household tasks and follows an exercise

Case Study 8
Mrs D is a retired scanning clerk in her mid fifties, living in Bristol. Her injury
affected her arms, shoulders, wrists and hands as a result of continuous
repetitive scanning. She has had surgery on both hands and has also tried
physiotherapy. She is currently living with her condition and has retired from
her job due to ill-health.

Case Study 9
North Yorkshire
Mrs A had to leave her job as a secretary due to an RSI condition. She tried
various treatments, which included rest, exercise, medication, physiotherapy
and pain management. She then went to university where she used voice
recognition software to complete her assignments. Now 35 and living in
Yorkshire, she works as an HR co-ordinator and has recovered from her
condition. However, she still does her exercises to ensure the condition
doesn't re-occur and uses various gadgets to help her in the kitchen.

Case Study 10
Ms G, 36 from London is living with her RSI condition. Her life is quite
restricted in that she has had to give up all sports and hobbies that require
dexterity and she can no longer travel or go on holiday. She was injured whilst
working as a keyboard operator through a temping agency. She has tried
various forms of treatment and was out of work for five years due to her
condition, before she regained employment as a part-time finance officer.
Case Study 11
Mrs J, 49, is a factory worker from Wales. Her injury resulted from excessive
piecework. She is now living with her condition and often uses her fingers for
jobs that used to include gripping with thumbs. Her treatment has included
wearing splints, physiotherapy and ultra sound.

Case Study 12
Mrs A from Northamptonshire is 45, and injured both her arms as a result of
excessive data entry whilst working as a secretary/linguist. She has tried a
series of treatments ranging from injections, medication, pain management to
physiotherapy, massage, osteopathy and acupuncture, however none have
so far been successful. She left her job as a result of her injury and now does
some voluntary work and has learned to live with her chronic condition.

Case Study 13
Miss H is 32, from London and worked in reception/accounts when she
sustained her injury. Her condition had affected her arms, hands, neck and
back as a result of working at a computer for 10 hours a day at a badly
designed workstation. She tried a range of treatments including reflexology,
massage and osteopathy. She now lives with the condition spending most of
her time on treatments.

Case Study 14
At the age of 39, Miss P, from London, got her RSI condition in both arms.
She worked as a clerical officer, mainly doing keyboard work. Following
various forms of treatment and advice from her physiotherapist, she can now
do short periods of activity. She is hoping to return to part-time work and
regularly does stretches/exercises and takes more care over her diet and

Case Study 15
Ms A, from London, is 57 and currently working as a teaching assistant. Her
RSI affected her hands, wrists and arms whilst she was a student knitting
intensively for her final project. Her doctor was unsympathetic and she did not
receive any treatment. She now works as a teaching assistant and cannot use
a computer for more than half an hour. She is living with her condition and
cannot carry anything heavy, or do knitting, DIY or gardening.

Case Study 16
Mr P, from London, sustained his injury in his mid 30’s whilst working as an
Estate Services Contracts Manager. After seeking treatment in the form of
rest, massage and physiotherapy, he has now adapted to a regime of taking
regular breaks and exercise whilst at the computer and uses a special
ergonomic keyboard.

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