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					Dear Colleague

HSC QUALITY AWARDS 2009

1.    The Institute of Healthcare Management in partnership with Department of Health, Social
      Services and Public Safety, is inviting applications for the 2009 HSC Quality Awards.
2.    This invitation is extended to any team working within a Health and Social Care Organisation
      who can satisfy the criteria shown at paragraph 4 below. The closing date for entry is
      Wednesday 30th September 2009.


Aim of the Awards

3.    The aim of the Quality Awards is to recognise, reward and promote excellence in the
      provision of health and social care.


Criteria upon which Applications will be judged

4.    Submissions should demonstrate high quality effective services and be able to show:
          a systematic approach to the design and delivery of the project outlining the model for
           improvement used;
          services are based or developed on the best up to date relevant research evidence
           available;
          users’ views and opinions have influenced the design, delivery and evaluation;
          evidence of positive evaluation, sustained improvement in established services or an
           innovative approach to new or existing services;
          services reflect both local need and regional priorities;
          a multi-professional, partnership approach, including any links with the private or
           voluntary healthcare sector, in service design and delivery; and
          resources are used effectively.


How to apply

5.    All applications must be legible and made on the official application form. If typed, font size
      should not be less than 10 and the format of the form must not be altered in any way.
      Eg. the size of the boxes must not be changed. For your convenience an application form
      is attached. The application form is also at BEECHES WEBSITE
Judging

6.     Judging will be in 3 stages:
       Stage 1:      A multi-professional team from the Institute of Healthcare Management and
                     the DHSSPSNI will assess using the afore mentioned criteria and shortlist the
                     applications on the basis of the reports provided.

       Stage 2:        Short-listed projects will be visited on site. These visits will provide project
                       team members with an opportunity to give the judging/ assessing panel
                       additional information or discuss any new developments in the project since the
                       application was submitted. The visits will be carried out by a panel of 3
                       assessors, to be determined by the IHM. From these visits 3 projects go
                       through to the final stage. Applications, which successfully complete Stage 2 of
                       the process, will be notified in time to enable them to prepare for Stage 3.

       Stage 3:        The final judging will take place on the afternoon of 26th November 2009 at the
                       Northern Ireland Regional IHM Conference at the Slieve Donard Hotel,
                       Newcastle. Each team will be asked to make a 15-minute presentation on their
                       project to an expert judging panel. The panel will then have the opportunity to
                       ask the team questions on the project. Each team will be required to provide a
                       poster presentation to be displayed at the conference.

7.     The final results will be announced and prizes awarded at the IHM Conference dinner on the
       same evening (Thursday 26th November 2009).

8.     Health & Social Care Organisations in Northern Ireland have much to be proud of and this is
       an excellent opportunity for innovative work to be recognised and rewarded. It also provides
       an opportunity for acknowledging, showcasing and for sharing good practice. I hope that you
       will give this your support and encourage as many applications as possible.

9.     Completed application forms should be sent to:

       Rebekah McGrath
       c/o The Beeches Management Centre
       12 Hampton Manor Drive
       Belfast
       BT7 3EN
       Telephone: 028 90 644811

10.    All applications will be acknowledged in writing by e-mail. Applications received after the
       closing date Wednesday 30 September 2009 at 5pm will not be considered.


Yours faithfully




----------------------------
Jim McCall
Chair IHM (NI) Division
QUALITY AWARDS 2009 – NOTES FOR GUIDANCE

The Quality Awards are inclusive in nature and offer an excellent opportunity for innovative work to
be recognised and rewarded. The Awards also provide a vehicle for acknowledging and sharing
good practice.

Judging will be in 3 stages. Scores from each stage will not be cumulative.

Following the initial marking, a number of projects will be short listed for visits. The visiting
assessors will award marks from which the 3 finalists will be selected. The finalists will be invited to
give a presentation on 26th November, before a panel of expert judges who will determine 1 st, 2nd
and 3rd place.

In each of the attached application form’s sections please outline how the project or service meets
the appropriate criteria as set out below. Supplementary material will not be considered at the first
stage of judging.

CRITERIA                                    INDICATORS
1.  Systematic approach to the design What was the background and rationale for its
    and delivery of the service/project     development, its objectives, process undertaken and key
                                            outcomes?
2.  Service/project:                        Well researched project – clearly shows how the most up-
        a. based or developed on the best to-date research and evidence has been applied; or
           research evidence available, or Breaking new ground where no existing evidence has
        b. breaks new ground                been collected.
3.  Users’ views and opinions have Clearly identified group or focus;
    influenced the design, delivery and The views of all involved in the care/treatment process eg
    evaluation of the service/project       informal carers; voluntary organisations and service users
                                            have been taken into account throughout the project.
4.  There is evidence of positive Project has been rigorously evaluated and there is
    evaluation, sustained improvement in evidence of a clear sustained improvement in established
    established services or innovative services; or
    approach to new or existing services    It is clear that there is an innovative approach to new or
                                            existing services.
5.  Service/project reflects both local Clear indication of how the services reflect local need and
    need and regional priorities            regional priorities –
                                            Has the project been effective in improving the health and
                                            well being of the population;
                                            Is the project transferable to other service areas?
6.  Evidence that patient/client safety is There is a need to clearly evidence that patient/client
    embedded in the project/service         safety has been embedded in the project/service (ie
                                            adherence to evidence-base, improved reliability of
                                            processes and better outcomes)
7.  Clear evidence of a multi-professional, Project shows clearly the multi-professional, partnership
    partnership         approach         to approach in the design or delivery.
    service/project design and/or delivery
8.  Resources are used effectively          What was spent on the project? What were the sources of
                                            funding? How was it spent? Did it represent good value?
                                            In what ways?
APPLICATION FORM

IHM - HSC QUALITY AWARDS 2009

NOTE:    All sections of the application form must be completed and it must be signed by the
         Chief Executive or a Director on behalf of the organisation. If typed, font size
         should not be less than 10.

THIS FORM MUST NOT BE ALTERED IN ANY WAY - E.G BOX SIZES MUST NOT BE
CHANGED

Title of Project:
Name of Contact Person (1)              Name of Contact Person (2)



Job Title:                              Job Title:
Organisation:                           Organisation:

Address:                                Address:




Tel Number:                             Tel Number:


Fax Number:                             Fax Number:


E Mail Address:                         E Mail Address:

Signature of Project Leader:                                Date


Name (Block Capitals):

Signature      of        Chief
                                                            Date
Executive/Director:

Name (Block Capitals)
1.   Provide a brief description of the project, the background and rationale for its
     development, its objectives, the process undertaken and a summary of the key
     outcomes/results. Failure to provide this information will result in the application
     being excluded.
2.   Evidence that the project is based on or has been developed having regard to the
     best up to date and relevant research evidence available or breaks new ground.
     Clearly demonstrate the impact on the health and well being of the population.




3.   Evidence that users’ views and opinions have influenced the design, delivery and
     evaluation of the project.
4.   Evidence of positive evaluation, sustained improvement in established services or
     innovative approach to new or existing services.




5.   Evidence that the project reflects both local need and regional priorities e.g.
     evidence of or reference to needs assessments, priorities for action, quality
     standards, relevant strategies.
6.   Evidence that patient/client safety is embedded in the project/service e.g.
     adherence to evidence base, improved reliability of processes and better
     outcomes.




7.   Clear evidence of a multi-professional (identify players), partnership (identify
     partners) approach to project design, target audience, implementation, evaluation
     and/or delivery.




8.   Resources utilised and evidence that they are used effectively.
Completed application forms should be sent to:
Rebekah McGrath, c/o The Beeches Management Centre, 12 Hampton Manor Drive, Belfast,
BT7 3EN
Emailed or faxed applications will not be accepted.

Please Note : Applications received after the closing date Wednesday 30 September 2009 at
5pm will not be considered.

				
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