UC Information Technology Leadership Council UC Berkeley Report by sa30230


									UC Information Technology Leadership Council
UC Berkeley Report
September 2008
(Updated 09/04/2008)

May 2008 – August 2008 Office of the CIO and Information Services and
Technology (IST) Accomplishments

Bamboo Project Carries Out 4 Workshops with 94 Universities and Organizations to
Develop Cyberinfrastructure for the Arts and Humanities

The 18-month Bamboo Planning Project (http://projectbamboo.org/), which kicked off in April
2008 with a $1.4 million planning grant from the Andrew W. Mellon Foundation to UC Berkeley
and the University of Chicago, was greeted with great interest by universities and organizations
internationally. More than 90 institutions and organizations participated in the four kick-off
planning workshops (the Workshop 1 series) held from April through July 2008 in Berkeley,
Chicago, Paris, and Princeton. Approximately 360 humanities faculty, campus information
technology leaders, computer and information scientists, senior librarians, and others joined
together in these four three-day workshops to explore current and future scholarly practices in
the arts and humanities, and to define how a future Bamboo consortium could develop shared
technology services to advance arts and humanities research.

The Bamboo community will use the data from these four instances of Bamboo Workshop 1 to
set the stage for the remaining Bamboo planning process. Community members will help to
build a detailed picture of scholarly practices in the humanities, which will then serve as the
foundation for Bamboo’s shared technology services roadmap. The data from the Bamboo
Workshop 1 series has now been published for public review on the Bamboo wiki
(http://wiki.projectbamboo.org/display/BPUB/Workshop+1+Summary). (Also see an interesting
two-part article series in the Chronicle of Higher Education about Bamboo Workshop 1,

The Bamboo program team has also announced the plans and requirements for participating in
the next Bamboo workshop, Workshop 2. The Open Letter to the Bamboo Community
(http://projectbamboo.org/news/open-letter-community-bamboo-next-steps) describes how this
workshop will build from Workshop 1 and what interested institutions and organizations will
need to do to continue on in the Bamboo planning process, whose ultimate goal is by
September 2009, to have formed a consortium of institutions and organizations who can work
together to develop shared technology services to advance arts and humanities research.

     UC Berkeley Participants:
        Program Co-Director:      David Greenbaum, dag@berkeley.edu
           Program Manager:       Rich Meyer, rtmeyer@berkeley.edu
                     Architect:   Steve Masover, masover@berkeley.edu
        Principal Investigator:   Janet Broughton, broughton@berkeley.edu

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Campus Network Infrastructure Management

In support of the University's Clean/Green efforts, the existing lease of two Toyota RAV4-EV
electric vehicles was extended for an additional five years. Also, two ZENN (Zero Emission, No
Noise) electric vehicles were purchased. These vehicles are used by voice and data technicians
when on installation or trouble calls.

Infrastructure Services completed data and voice installations in the East Asian Library, the
Bancroft Library, and Stanley Hall; upgraded cabling in Evans and McCone Halls; and installed
new air-blown, single-mode fiber in University Hall. In addition, T1 connections to Edwards
Track, West Bleachers, and 2223 Fulton were replaced with campus-owned fiber (serving
approximately 10 departments).

Inter-building conduit and fiber installations in the northwest portion of campus, serving Li Ka
Shing Center, Hilgard Hall, Wellman Hall, Giannini Hall, and University House, were also

              Technical Contact: John Hess, jhess@berkeley.edu
               Project Manager: Bruce Lorenzen, rbl@berkeley.edu

Campus Partnerships

IST–Application Services has engaged in several partnerships this year to optimize the
evolution of IT on campus. These partnerships included:

   •   Building relationships with faculty in Electrical Engineering and Computer Science
       (EECS) by
       o launching a pilot Subversion source code repository that was used to support a
           computer science class, and
       o collaborating with EECS on a campuswide site license for TextMate, the leading
           editing tool for Ruby-on-Rails code.

   •   Expanding the existing partnership between Educational Technology Services (ETS)
       and IST to develop joint standards for user interface design.

   •   Partnering with Summer Sessions and UC Extension to implement the Angel Learning
       Management System for distance learning, and integrated it with UC Berkeley core
       student systems.

              Technical Contact: Bill Allison, wallison@berkeley.edu

Data Center

Almost 80 percent of usable rack space in the campus data center is now occupied or reserved,
and expansion possibilities are being explored. Concentrated efforts in gaining better control of
the air flow and temperature throughout the facility have been made — data center windows
have been insulated and in-rack blanking panels are being installed.

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Half of the data center tape library has been converted into a staging room. This project enabled
the removal of all crating and packing material from the equipment floor, reducing the possibility
of contamination and safety hazards.

In partnership with the Lawrence Berkeley National Laboratory (LBNL), a high-performance
computing cluster for a faculty researcher has been implemented in the campus data center,
and a process to deploy and manage the service was developed.

            Technical Contact: Steve Aguirre, saguirre@berkeley.edu
             Project Manager: Lucia Tsai, luciat@berkeley.edu

Enhancements to Campus Technology Accessibility

IST departments and the OCIO are collaborating with the campus Disabled Students Program
(DSP) to make campus technology more accessible. For example, faculty accommodation
letters for students are now web accessible. With the support of software donations on a one-
year basis from several vendors, Client Services (CS) worked with DSP to create desktop
environments that use assistive technology software in the campus's general access computing
facilities. Also, CS is researching appropriate licensing strategies to further enhance greater
campus usage of assistive technology software.

The Web Applications unit now submits all new systems to the campus Web Access group for
review prior to launch. In addition, Application Services sends a representative to each Web
Access meeting to help the group in its efforts to educate the campus.

   Web Applications Manager: Bill Allison, wallison@berkeley.edu
 Assistive Technology Advisor: Lucy Greco, lgreco@berkeley.edu
         Facilities Project Lead: Sian Shumway, sian@berkeley.edu

Identity Management

UC Berkeley joined UCTrust and InCommon.

CAS single sign-on has been implemented as a campus service.

IST–Infrastructure Services worked with University Relations to add about 400,000 alumni to the
CalNet LDAP system in order to provide better email forwarding capabilities, and to allow future
alumni applications and services to integrate more easily with UC Berkeley systems.

A campuswide identity and access management steering committee was created to govern
identity management (IdM) issues related to guest accounts, roles definitions, and affiliates.
Initial stakeholder interviews were performed to determine requirements for campuswide IdM.

           Technical Contact: Dedra Chamberlin, dedra@berkeley.edu
         Management Contact: Michael Green, mhgreen@berkeley.edu

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Publication of Project Management Standards and Tools

This summer, the Technology Program Office (TPO) published the campus's first ever
standards for project management methodology, along with report forms and instructions. The
primary objective of using a project management methodology is to maximize the benefits of IT
project investment and to minimize risk. The methodology guides project managers through the
five phases of a project: initiation, planning, execution, monitoring/controlling, and closing. The
benefits that will be achieved as the campus IT community works toward standardizing the
approach to project management include:

   •   an increase in the number of successful projects, i.e., delivered on time and on budget;

   •   an increase in the number of well-designed and cost-effective project deliverables to
       meet the needs of the campus community;

   •   an increase in the number of projects that are identified early on as being "at risk" so the
       campus will have a higher likelihood of taking successful corrective action;

   •   an increase in the number of projects that are terminated after being evaluated that they
       are no longer appropriate for campus investment; and

   •   an increase in the number of satisfied stakeholders.

The TPO is working with recipients of IT Bank funding to implement these project-management
standards this fiscal year. Information about the methodology and report forms, as well as
project-management training, online references, and project-management consulting is now
available on the TPO website (http://technology.berkeley.edu/cio/tpo/project/pmservices/).

              Project Sponsor: Peggy Huston, phuston@berkeley.edu
              Project Manager: Jon Conhaim, conhaim@berkeley.edu


The Campus Information, Security, and Privacy Committee (CISPC) released a draft of the
Minimum Security Standards for Electronic Information
(https://security.berkeley.edu/MinStds/MSSEI.pdf), which will become provisional policy this
month pending the close of the comment period.

A major review of all UC Berkeley e-commerce requirements was completed. The result was the
decision to outsource all payment services and to decommission homegrown e-commerce tools.
This lowers Berkeley's credit-card exposure and meets new PCI (payment card industry)
compliance requirements. With VC–Administration and the Payment Services office, IST led
technical outreach, education, and conversion efforts to assist more than 40 campus units to
convert from the IST-developed e-commerce system to an outsourced CyberSource solution.
This will minimize regulatory liabilities for UC Berkeley's nearly $150M e-commerce transactions
per year, and will allow for rapid, cost-effective adoption of emerging payment technologies in
the future.

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Application Services and the System and Network Security (SNS) group continued to work
together to protect the personal data of students, staff, and faculty. Protection efforts took place
on several fronts.

   •   A new security assessment methodology was developed in partnership with the iSchool,
       which is now in use by UC Berkeley’s Audit and Advisory Services office.

   •   The procurement cycle scanning program, which includes a component to educate
       campus units to incorporate security scans of vendor products during the sales cycle,
       was rolled out to the campus. In this program, SNS will scan web application products
       before purchase to determine if there are possible vulnerabilities in the software that
       could be exploited by malicious users.

   •   RDM priority scans (http://rdm.berkeley.edu), with remediation guidance, was
       implemented. Here, SNS performs security scans to audit registered applications
       containing restricted data.

   •   The IBM Rational AppScan service was launched. This service, offered free of charge to
       campus departments, allows developers to use the state-of-the-art application
       vulnerability scanner to test programs for security vulnerabilities.

   •   The widely attended campus Security Special Interest Group (Security SIG,
       https://security.berkeley.edu/SIG/) meetings were regularly hosted by SNS.

          AppScan Information: ase_help@lists.berkeley.edu

             App Scan Contact Kate Riley, ktriley@berkeley.edu
               RDM Contacts: Allison Henry, akhenry@berkeley.edu
                              Karl Grose, karlgrose@berkeley.edu

Student Course Wins Virtual Learning Prize from New Media Consortium

The New Media Consortium recently selected Second Life DeCal, a UC Berkeley student-run
class, for the 2008 Virtual Learning Prize ($5000). Designed and run by undergraduate students
as part of the Program for Democratic Education at Cal (DeCal), this course, offered in fall 2008,
explores the use of 3D virtual environments for representing ongoing archaeological
investigations. Students examine questions about real, virtual, and imaginary worlds as they
learn about Çatalhöyük, a 9000-year-old Neolithic settlement, located in present-day Turkey.
The class has access to archaeological research data and an international team of scholars led
by UC Berkeley anthropology professor Ruth Tringham.

This class builds upon several semesters of work by students, faculty, and staff to construct
virtual models and public archaeology programs on Okapi Island in Second Life. Co-managed
by Open Knowledge and the Public Interest (OKAPI) and Berkeley's Department of
Anthropology, Okapi Island offers 65,000 square meters of virtual real estate for exploring new
forms of research, education, and public outreach.

    DeCal Course Information: http://www.decal.org/784
           Visit Okapi Island: http://slurl.com/secondlife/Okapi/128/128/0

                                             Page 5 of 6
            About Okapi Island: http://okapi.wordpress.com/projects/okapi-island-in-second-life/

                 Student Lead: Niema Razavian, nrazavian@berkeley.edu
              Faculty Sponsor: Ruth Tringham, tringham@berkeley.edu
             Technical Advisor: Noah Wittman, wittman@berkeley.edu

Student Systems

The hub of the student systems replacement effort revolves around Kuali Student
(http://student.kuali.org/). Major milestones were met on the Kuali Student architecture, use
cases, and service definitions and contracts. Alignment work with Kuali Rice for infrastructure
was started, beginning with identity management. Application design work for the Learning Unit
Module (LUM) was initiated and is currently under development. Kuali LUM specifications have
included input from the College of Letters and Science, the College of Engineering, and subject
matter experts from colleges and departments throughout the campus. Learning Units will allow
the campus to redefine the term “course” to be fully inclusive of all learning opportunities,
including such opportunities as research and internships.

Student Systems 2012 efforts include replacing the Financial Aid Office’s legacy mainframe
SAMS (Student Aid Management System) with ProSAM, an upgraded, non-mainframe version,
whose deployment is scheduled for January 2010. Completed work includes: governance in
place; signing of contracts with the vendor (Sigma Systems, Inc.); conversion of the financial aid
database from DB2 to Oracle and upload of production data into the development environment;
redesign of the primary ID key in ProSAM to use Student ID (SID) rather than Social Security
Number (SSN); and the development of new functionalities.

Student Systems 2012 began an RFP process to replace the campus central classroom
scheduling system that will also include enhanced analytics for room utilization. The RFP is
expected to go out to bid this winter for implementation next year (2009–10).

Student Systems 2012 Director:    David Scronce, dscronce@berkeley.edu
        Kuali Project Manager:    Tim Heidinger, timheidinger@berkeley.edu
      Kuali Technical Contact:    JR Schulden, schulden@socrates.berkeley.edu
    ProSAM Project Manager:       Meg Fink, megfink@berkeley.edu
   ProSAM Technical Contact:      George Suennen, jorj7@sis125.berkeley.edu
  Scheduling Project Manager:     Walter Wong, oua2wong@berkeley.edu
     Scheduling RFP Contact:      Jon Conhaim, conhaim@berkeley.edu

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