《Human Resource Management》 by dk45442

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									《Human Resource Management》
           Lecture Outline

   Course       Human Resource Management

   NO.          87014111

   Credit hour 4
   Grade        Two

   Staff room   Business Administration

   Teacher      Wang Jinghua
     《Human Resource Management》
              Lecture Outline


Part I:Introduction………………………………………(3)
Part II:Human resource management………………… (4)
Part III:Appendix………………………………………(11)

              《Human Resource Management》
                              Lecture Outline

                         Part I:Introduction
     Human resource management will place our student at the forefront in
understanding how organizations can gain sustainable competitive advantage through
people. The role of HR managers is no longer limited to service functions such as
recruiting and selecting employees. Today, HR manager assume an active role in the
strategic planning and decision making at their organizations. Meeting challenges
head –on and using human resource effectively are critical to the success of any work
      In the first chapter, we begin by explaining the key challenges to HRM in
developing the flexible and skilled workforce needed to compete effectively. Side by
side with the competitive challenges, HRM must also address important employee
concerns such as managing a diverse workforce, recognizing employee rights, and
adjusting to new work attitudes. The chapter also discusses the important partnership
with line managers and the competencies required of HR management. Then we
continue with the introduction, explanation, and discussion of the individual practices
and policies that make up HRM.
     Although we focus on the HR role of managers, we do not exclude the impact
and importance of the HR department’s strategic role in developing, coordinating, and
enforcing policies and procedures relating to HR functions. Human resource
management provides a functional and practical understanding of HR programs to
enable our students to see how HR affects all employees, the organization, the
community, and the larger society.
      Organizations in today’s competitive world are discovering that it is how the
individual HR topics are combined that makes all the difference. Managers typically
don’t focus on HR issues such as staffing, training, and compensation in isolation
form one another. Each of these HR practices is combined into an overall system to
enhance employee involvement and productivity. Human resource management ends
with a final chapter that focus on development of high-performance work system. We
outline the various components of the system including work-flow design, HR
practices, management process, and supporting technologies. We also discuss the
strategic processes used to implement high-performance work systems and the
outcomes that benefit both the employee and the organization as a whole.

    Part II:Human resource management
                 Chp1 Introduction to Human Resource
[Learning objectives]
After studying this chapter, students should be able to :
     1 Explain what human resource is.
     2 Illustrate the difference between human resource and human capital.
[Chapter outline]
    1 Quantity and Quality of HR
    2 Human resource vs. human capital
    3 Features of HR
    4 The Distribution and Structure of HR in a nation
    5 The Distribution and Structure of HR in company

      Chp2 Introduction to Human Resource Management
[Learning objectives]
After studying this chapter, students should be able to :
     1 Define human resource management
     2 Describe the functions of human resource management
     3 Explain, in general terms, how human resource management
[Chapter outline]
    1 Management and the relevant conception:
      Definition of Management: Its nature and purpose
      The function of management
      Management as an essential for any organization
      Managerial skills and the organizational hierarchy
      The goals of all managers and organizations
    2 The basic contents of human resource management
       Definition of human resource management
        Human resource management model
        The function of human resource management
        The goals of human resource management
        The activity of human resource management

        Chp3 Strategic Human Resource Management
[Learning objectives]
After studying this chapter, students should be able to :
     1 Identify human resource’s strategic challenge
     2 summarize the strategic management process
     3 Describe the human resource scorecard approach
[Chapter outline]
     1 HR’s Strategic Challenges
     2 The Strategic Management Process
          Business Mission and Its Vision
     3 Types of Strategic Planning
     4 Relationships Among Strategies in Multiple- Business Firms
     5 Achieving Strategic Fit
     6 HR and Competitive Advantage
     7 HR’S Strategic Roles
          HR’s Strategy Execution Role
          HR’s Strategy Formulation Role
     8 Creating a Strategy-oriented HR System
          The High-Performance Work System
     9 The HR Scorecard Approach

             Chp4       The Manager and Department of HR
[Learning objectives]
After studying this chapter, students should be able to :
     1 Summarize the types of assistance provided by the human resource department
     2 Explain the desired relationship between human resource managers and
operating managers
     3 Discuss the role of human resource managers in the future
[Chapter outline]
     1 Who perform the human resource functions?
       The human resource department
     2 Challenges for human resource managers
       Diversity in the work force
       Regulatory change
       Structural changes to organizations
       Technological and managerial changes within organizations
     3 Perforce of human resource department

  Chp5 The Environment of Human Resource Management
[Learning objectives]
After studying this chapter, students should be able to :
     1 Identify the environment of human resource management
[Chapter outline]
    1 Introduction to the environment of human resource management
    2 The exterior environment of human resource management
     Political factors
     Economics factors
    3 The interior environment of human resource management
     Life Cycle of Organization
     Organizational Structure
     Organizational Culture

     Chp6 The Academic Foundation of Human Resource
[Learning objectives]
After studying this chapter, students should be able to :
     1 Describe the basic human factors that affect human resource managing
     2 Explain the meaning of motivation
     3 Describe the various theories of motivation and their strengths and weaknesses
     4 Analyze motivational techniques, with emphasis on the role of money,
participation, the quality of working life, and job enrichment.
     5 Present a systems and situational approach to motivation.
[Chapter outline]
    1 Theory X- theory Y
    2 Human hypotheses
      Rational-economic man
      Social man
      Self-actualizing man
      Complex man
    3 Stimulant theories
      Content Theories
           Maslow’s hierarchy of needs theory
           Alderfer’s ERG theory
           McClelland’s acquired needs theory

            Herzberg’s two-factor theory
      Process theories
            Expectancy theory
           Equity theory
           Goal-Setting theory
     Skinne’s Reinforcement Theory
     Integrative Expectancy Model

                               Chp7 Job Analysis
[Learning objectives]
After studying this chapter, students should be able to :
     1 Discuss the nature of job analysis, including what it is and how it’s used.
     2 Use at least three methods of collecting job analysis information, including
interviews, questionnaires, and observation.
     3 Write job descriptions, including summaries and job functions, using the
internet and traditional methods.
     4 Write job specifications using the internet as well as your judgment.
 [Chapter outline]
     1 The nature of Job Analysis
     2 Types of Information Collected
     3 Uses of Job Analysis Information
     4 Steps in Job Analysis
     5 Methods of Collecting Job Analysis Information
       Participant Diary/Logs
     6 Quantitative Job Analysis Techniques
     7 Writing Job Descriptions
     8 Writing Job Specifications

                       CHP8 Human Resource Planning
[Learning objectives]
After studying this chapter, students should be able to :
     1 Define human resource planning(HRP)

    2 Summarize the relationship between HRP and organizational planning
    3 Explain strategy-linked HRP
    4 Identify the steps in the HRP process
    5 Describe the different methods used for forecasting human resource needs
 [Chapter outline]
    1 How HRP relates to organizational planning.
       Strategy-Linked HRP
    2 Steps in the HRP Process
       Determining Organizational Objectives
       Determining the skills and expertise required (demand)
       Determining additional (net) human resource requirements
       Developing action plans
       Synthesizing the HRP process
    3 Tools and techniques of HRP
       Trend analysis
       Managerial estimates
       Delphi technique
       Staffing tables
       Markov analysis
       Skills inventories
       Management inventories
       Replacement charts
       Succession Planning
    4 Balancing demand and supply of HR

                   Chp9 Recruitment and Employment
[Learning objectives]
After studying this chapter, students should be able to :
     1 Define recruitment.
     2 Describe the advantages and disadvantages of using internal methods of
     3 Describe the advantages and disadvantages of using external methods of
     4 Outline the steps in the selection process.
     5 Describe aptitude, psychomotor, job knowledge, proficiency, interest, and
personality tests.
     6 Define validity and reliability.
 [Chapter outline]
    1 Job analysis, human resource planning, and recruitment
    2 Sources of qualified personnel
        Internal sources
        External sources

     3 Effectiveness of recruitment methods
       Supervisor recommendations
       Job posting
       Career development systems
       Employee referrals
       Applicant-initiated recruitment
       Help-wanted advertisements
       Campus recruiting
       Employment agencies
       Executive search firms
      4 Who does the recruitment, and how
      5 Basic Testing Concepts
      6 Selection Methods
        Tests of cognitive abilities
        Tests of motor and physical abilities
        Personality tests
        Work sampling technique
        Assessment centers

                       Chp10 Training and Development
[Learning objectives]
After studying this chapter, students should be able to :
     1 Define training and development.
     2 Describe needs assessment.
     3 Outline three categories of training objectives..
[Chapter outline]
     1 Training employees
       Needs assessment
       Establishing training objective
     2 Methods of training
       Apprenticeship training
       Job instruction training (JIT)
       Audiovisual-based training
       Case method
       Simulated training
       Training via the Internet
       Role playing

       Behavior modeling

     3 Principles of learning
     4 Evaluating training

                   Chapter 11 Performance Management
[Learning objectives]
After studying this chapter, students should be able to :
     1 Describe the appraisal process.
     2 Develop, evaluate, and administer at least four performance appraisal tools.
     3 List and discuss the pros and cons of six appraisal methods
     4 Explain and illustrate the problems to avoid in appraising performance
     5 Discuss the pros and cons of using different taters to appraise a person’s
     6 Perform an effective appraisal interview.
[Chapter outline]
     1 Performance appraisal: definition and uses
     2 Understanding performance
       Determinants of performance
       Environmental factors as performance obstacles
       Selection of a performance appraisal method
     3 Performance appraisal methods
       Multi-rater assessment (360-degree feedback)
       Ranking Method
       Paired Comparison Method
       Forced Distribution Method
       Rating Scale Method
     4 Potential errors in performance appraisals
     5 Overcoming errors in performance appraisals

                  CHP12 Compensation Management
[Learning objectives]
After studying this chapter, students should be able to :
     1 Define organizational rewards..

    2 Distinguish between intrinsic and extrinsic rewards.
    3 List the basic factors in determining pay rates
    4 Explain in detail how to establish pay rates.
    5 Outline the main employees’ services benefits
    6 Explain the main flexible benefit programs..
[Chapter outline]
    1 Define the compensation system.
    2 Selection of rewards
    3 Relating rewards to performance
    4 Conventional job evaluation
      Job raking method
      Job classification method
      Point method
      Factor comparison method
    5 Pricing the job
      Wages and salary surveys
      Wages and salary curves
    6 Pay grade
    7 Compensation trend
      Competency-based pay
    8 Employee benefit

                      Part III:Appendix
[Teaching material]

     1<Human Resource Management>(ninth Edition), [American] Gary.Dessler,
Tsinghua University Press, 2005
      2《人力资源管理概论》             董克用、叶向峰著,北京:中国人民大学出版,2003

[Reference book]
      1<Managing Human Resource>, [American] George·Bohlander, Scott Snell.
Thirteen Edition, DaLian:Dongbei University of Finance & Economics Press, 2003
A. Noe),雷丽华译,北京:中国人民大学出版社,2005
      3《人力资源管理》 9 版,    第     【美】   约翰· 伊万切维奇
                                           M·             (John M. Ivancevich)

  4《人力资源管理》            【美】加里·德斯勒(Gary Dessler)
                 (第 9 版)                     (佛罗里
华大学出版社 2006
  7 《人力资源管理》              【美】
                 双语教学第 7 版,  劳埃德·拜厄斯 (Lloyd L.Byars)、
莱斯利·鲁(Leslie W. Rue)著,李业昆译. 北京:人民邮电出版社,2005



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