October 2008 FINAL

A N EWSLETTER FOR NIH F EDERAL C REDIT U NION O WNERS OCTOBER 2008 INSIDE: PAGE 2 • ABCD MembersOnly Auto Sale • Enterprise “Fall Frenzy” • Save BIG Money on an Auto Loan • Featured Deposit Rates A FAREWELL MESSAGE FROM THE P RESIDENT Dear Friends: Fall is my favorite season and my reflections this year are on my career in Credit Unions and my tenure as your President and CEO. In December, I will be retiring, after almost 20 years as the CEO of NIH Federal Credit Union (NIHFCU). Although I started planning for this decision nearly two years ago, it is hard to believe that I will no longer be representing the wonderful members of NIHFCU in a few short months. When I was hired in June of 1989, the nation was in the clean-up phase of the savings and loan mortgage crisis, and beginning an era of unprecedented prosperity. At that time, NIHFCU was just emerging from a difficult financial period, and was understaffed and undercapitalized, with an asset base of just under $90 million and about 22,000 members. Through the years, with a committed Board of Directors, dedicated staff, and the support of our membership, NIHFCU has grown and prospered into the thriving institution it is today—$400 million in assets and over 40,000 members. Your Board of Directors has created a Search Committee, who together with the services of a well-known recruiting firm, will find the very best candidate for the next President and CEO of the Credit Union. Your next CEO will be prepared to take on the challenges of running a multi-million dollar financial services organization through a time of unprecedented change and will need the support of our members, just as I needed your support over the past 20 years. I am confident that your new CEO, along with the dedicated Board and Staff of NIHFCU, will be up for the challenge, with your help and continued participation. Thank you for the honor of being your CEO. I can’t imagine having another career that has been so gratifying and inspiring. Not many careers allow you to make a living and change so many lives for the better at the same time. Through the years, NIHFCU has been able to help thousands of members attain a better quality of life simply by being there when needed. I am rewarded by knowing that I could play a part in those successes. I wish you all the very best in the future, and know that I will be leaving you all in good hands. Sincerely yours, Lindsay A. Alexander President and CEO PAGE 3 • Members & Mother Nature Benefit from Online Bill Pay • More ATM Access, Fewer Fees • Score a Trip to the Super Bowl with Visa • Featured Loan Rates PAGE 4 • Forget the Cavemen: Here’s Auto Insurance for Modern Members • International Credit Union Day H OLIDAY C LOSING Columbus Day Monday, October 13 For more comments from our President and CEO, please visit www.nihfcu.org. w w w. n i h f c u . o r g EARN MORE… FEATURED DEPOSIT RATES (APY*) 18-Month IRA Certificate CHECK OUT THESE GREAT, MONEY-SAVING CAR EVENTS! ABCD B UYERS CLUB MEMBERS -ONLY CAR SALE October 23–25, 2008 The ABCD Buyers Club Members-Only Car Sale, October 23–25, 2008, is your chance to get a great deal on end-of-model-year vehicles and 2009 cars. That’s when over 30 dealers from the Washington, D.C. metro region will offer special savings to credit union members only! • Low, pre-negotiated pricing – eliminating the need to worry and haggle over a deal* • Manufacturer rebates and incentives honored on your new vehicle • No dealer preparation charges • Exclusive discounts on used vehicles Call the ABCD Buyers Club at 301-261-2227 or logon to www.abcdbuyersclub.com to get started. Their staff will help you find the right vehicle and put you in touch with a participating dealer. Tradeins are welcome. Don’t forget, before you visit the dealership, save yourself time and money by getting pre-approved for a low-rate NIHFCU auto loan. Apply in person at any NIHFCU branch location or online at our Web site. *Member is responsible for sales tax, registration, documentation fees and dealer-installed accessories, if any. ENTERPRISE “FALL FRENZY ” October 13–November 28, 2008 During Enterprise Car Sales’ “Fall Frenzy” event, NIHFCU members who purchase a used vehicle from Enterprise and finance through NIHFCU will receive .50% off NIHFCU’s prevailing used auto rate AND a $150 gas card.* That’s cash in your pocket to help you with holiday expenses now and into next year! Other reasons to shop at Enterprise Car Sales? • Fair, competitive pricing • Rigorous inspections • Trade-ins welcome • 7-day/1,000-mile repurchase policy • 12-month/12,000-mile limited warranty • Extended service agreements available up to 84 months/100,000 miles Call 1-800-CAR-SALES to find the location nearest you. And don’t forget to finance your Enterprise car through a low-rate NIHFCU loan. For more information on rates or to apply online today, logon to our Web site. *$150 gas card will be issued by Enterprise Car Sales within 30 business days upon purchase (or financing) of vehicle. Offer valid only on Enterprise vehicles purchased from 10/13/08 to 11/28/08 and financed through NIHFCU. Offer not valid on 36-month auto loans. Offer void when 7Day Repurchase Agreement is activated. No cash advances. Cannot be combined with any other offers. Not valid on previous purchases. 2.75% ($500 min.) 7-Month Certificate 2.60% ($10,000 min.) Premier IRA/ Roth Savings 2.50% ($0–$5,000) 1.50% ($5,001–$25,000) 2.50% ($25,001 and above) Premier Advantage Money Market 2.25% ($25,000 min.) Premier Share Account 1.75% ($5,000 min.) Go to www.nihfcu.org for a full listing of deposit products to meet your needs. Rates are as of September 25, 2008 and subject to change. For the latest information, please visit www.nihfcu.org or stop by any branch for assistance. Other deposit products available. *APY = Annual Percentage Yield. EXTENDED! SAVE BIG MONEY AUTO LOAN 1 ON AN If you’re in the market for a vehicle or you’ve already financed elsewhere, take a look at NIHFCU and see if we can save you money. At NIHFCU, ALL 36-month auto loans are now: 3.49% APR F INANCIAL H IGHLIGHTS As of August 31, 2008 OR 3.99% APR 1 (new, used and refinanced auto loans)2 Qualify and you WILL get one of these great rates! Great rates are also available on longer term loans. To apply, go to our Web site, call, or visit any branch location. Hurry! Offer expires October 31, 2008. 1APR = Annual Percentage Rate; subject to change without notice. Cannot be combined with any other offer. Does not apply to Enterprise “Fall Frenzy” offer. 2Does not apply to existing, cancelled or denied NIHFCU loans. Used or refinanced vehicles must be model year 2006 or newer. Standard underwriting criteria applies. Assets $402,684,281 Shares $361,147,699 Loans $323,604,380 PA G E 2 OCTOBER 2008 NEW! MEMBERS & M OTHER NATURE BENEFIT FROM ONLINE BILL PAY Enroll in NIHFCU’s online bill pay, pay 10 bills online between now and October 31, 2008 and get $10.00! When you pay bills online, you not only get cash for going green you also can make significant strides toward safeguarding the environment. Plus, as part of this promotion, the Arbor Day Foundation will receive $100,000 to help plant 100,000 trees!* Other great reasons to use bill pay? • You save time and money – no more check writing, stamps, running to the post office or worrying about late fees • Pay bills one at a time or schedule automatic payments • Review pending payments and access your full payment history • It’s FREE! Get started by logging on to our Web site today. *Individuals must have an eligible checking account to receive the offer. Offer applies to Individuals who enroll to pay bills online and then set up ten payments that process between September 15, 2008 and October 31, 2008. A $10.00 credit will be deposited into an eligible checking account on or about December 15, 2008. Offer is valid for a maximum deposit of $10.00 per Individual. As part of the “It’s So Easy to Be Green!” promotion, $100,000.00 will be donated to the Arbor Day Foundation to help plant 100,000 trees. For full details, visit www.nihfcu.org. PAY LESS … FEATURED LOAN RATES (APR*) New, Used or Refinanced Auto Loan 3.49% or 3.99% (3 years) Home Equity Loan starting at 4.99% (5-year fixed) Home Equity Line of Credit starting at 4.50% Visa Platinum 8.90% MORE ATM ACCESS, SCORE A TRIP TO THE SUPER BOWL WITH FEWER FEES NIHFCU members can now use over 25,000 surcharge-free ATMs across the country providing them immediate access to cash and other ATM transactions.1 With more than 25,000 locations nationwide, the CO-OP Network is one of the largest ATM networks in the country. You can find CO-OP Network ATMs at all 7-Eleven stores nationwide2, virtually all Costco Wholesale locations nationwide3, and thousands of other convenient locations. To find a CO-OP Network ATM in your area, logon to our Web site and click on “Find an ATM or Branch.” VISA ® Visa Platinum Preferred Rewards 9.90% Mortgage Rates See www.nihfcu.org for rates and terms Rates are as of September 25, 2008 and subject to change. For the latest information, please visit www.nihfcu.org or call our Member Services Department at 301-7180208 for assistance. Other loan services available. *APR = Annual Percentage Rate. Final APR depends on, but not limited to, such variables as credit history, age of preowned vehicle (auto loans), total amount being borrowed, and method of loan payment (automatic transfer or payroll deduction may reduce member’s rate on some closed-end, fixed rate loan products). From snacks to flat-screen TVs for watching all the action, your Visa card helps you get ready for game day, your way. And when you use your NIHFCU Visa Rewards card between now and December 31, 2008, you’ll be automatically entered for a chance to win a trip for two to the three biggest events of the NFL season—Super Bowl XLIII, the 2009 NFL Pro Bowl, and a 2009 NFL Playoff game— plus exclusive access to hang out with an NFL player at each event. Each VIP trip package includes airfare, deluxe hotel accommodations, tickets to the game, and a $500 NFL-themed Visa Gift card. You could also win one of hundreds of $100 NFL-themed Visa Gift cards when you use your Visa Rewards card during the promotional period. For more information and official rules on this nationwide promotion, logon to our Web site. © 2008 NFL Properties LLC. All NFLrelated trademarks are trademarks of the National Football League. What’s a surcharge-free ATM? This means you can go to any CO-OP Network ATM machine and avoid the fees (commonly $2–$3) charged by ATM owners for using their machine. NOTE: Depending on your NIHFCU checking relationship, a nominal charge may still apply from NIHFCU for accessing a non-NIHFCU ATM. In addition to a range of free benefits, our Freedom, Plus and Premier accounts can help you avoid these nominal fees. Visit our Web site to compare all of our checking programs. 1Deposits cannot be made at CO-OP Network ATMs. 2Please choose “ATM” at the welcome screen for surcharge-free access at 7-Eleven ATMs. 3Excludes Costco locations in Oregon and Washington State. w w w. n i h f c u . o r g PA G E 3 NEW! FORGET THE CAVEMEN www.nihfcu.org P.O. Box 6475 Rockville, MD 20849-6475 Here’s Auto Insurance for Modern Members You don’t have to be clubbed on the head to recognize a great auto insurance deal. A simple phone call to the MEMBERS Auto Insurance Program will get you a free no-obligation rate quote on your auto insurance. You could be one of the many credit union members who save an average of $341.28 a year on their auto insurance through MEMBERS Auto Insurance. Underwritten by Liberty Mutual Insurance, the MEMBERS Auto Insurance Program is endorsed by NIH Federal Credit Union and thousands of other credit unions across the country. If you already hold policies from Liberty Mutual or are currently shopping to save money on your existing policies, call toll-free at 1-888-380-9287 today for a review of your needs and a no-obligation quote. Be sure to say you are a member of NIHFCU to start saving today! TELEPHONE SERVICE CENTER 8:00 a.m.–5:00 p.m. M–Th 8:00 a.m.–7:00 p.m. Friday 8:30 a.m.–2:00 p.m. Saturday Local: 301-718-0208 Non-Local: 1-800-877-6440 Hearing Impaired: 301-881-5822 FAX NUMBERS Member Services Center: 301-770-5372 Consumer Lending: 301-296-3378 Mortgage Services: 301-816-9237 Coverage provided and underwritten by leading insurance companies, including Liberty Mutual Insurance Company and its affiliates, 175 Berkeley Street, Boston, MA. To the extent permitted by law, applicants are individually underwritten; not all applicants may qualify. A consumer report from a consumer reporting agency and/or motor vehicle will be obtained on all drivers listed on your policy where state regulations allow. The insurance offered is not a deposit and is not insured by the NCUSIF or guaranteed by your credit union. ACCESS 24 EDUCATION FUNDING INTERNATIONAL CREDIT UNION DAY A Celebration of Our Members Do you know who owns NIH Federal Credit Union? You do! And that’s just one of the things that make credit unions unique. NIHFCU is recognizing this and the many other benefits of credit union membership by celebrating International Credit Union Day, October 16, at each of our branches. At credit unions, every customer is both a member and an owner. This year’s International Credit Union Day theme— It Belongs to Me™—celebrates the economic democracy and equal ownership rights of each credit union member, regardless of how much money that member may have in savings. Please join us on October 16 as we honor our most valuable asset: our members. Each branch will offer light refreshments and a small gift item (quantities are limited) to members who visit us that day. 24-Hour Automated Telephone Banking Local: 301-838-0644 Non-Local: 1-800-900-0644 MEMBERS FINANCIAL SERVICES 301-296-0678 e-MAIL Tax-favored ways to save for college nihfcu@nihfcu.org NEWSLETTER COMMENTS? newsletter@nihfcu.org VISA® LOST & STOLEN CARD 1-800-453-4270 EDUCATION SAVINGS ACCOUNTS, 529 COLLEGE SAVINGS PLANS, AND MORE… If you’re faced with the rising cost of college, either now or down the road sometime, education savings accounts and 529 college savings plans offer you tax-free ways to save. For information about these plans and other ways to save for college, please contact me. The MEMBERS Financial Services Program located at: NIH FEDERAL CREDIT UNION 9000 Rockville Pike, Building 31, Room 1A17 Bethesda, MD 20892 N. Thomas Turner III Financial Advisor 301.296.0678 or 933.9100, Ext. 273 800.877.6440 • Fax 301.496.8325 nelson.turneriii@cunamutual.com NIHFCU BRANCHES For branch hours and locations, please visit www.nihfcu.org. Anne Arundel Medical Center Executive Plaza The George Washington University NIH Building 13 NIH Building 31 NIH Clinical Center Rockville Metro Plaza Sibley Hospital Suburban Hospital Two Rockledge Center United Medical Center (formerly Greater Southeast Hospital) FAMILY SERVICE CENTERS For locations, visit www.nihfcu.org. ATM LOCATIONS Please visit www.nihfcu.org for a list of NIHFCU-owned ATMs and others available via our national partner network. Representatives are registered, securities are sold, and investment advisory services offered through CUNA Brokerage Services, Inc. (CBSI), member NASD/SIPC, a registered broker/dealer and investment advisor, 2000 Heritage Way, Waverly, Iowa 50677, toll-free (866) 512-6109. Nondeposit investment and insurance products are not federally insured, involve investment risk, may lose value and are not obligations of or guaranteed by the financial institution. CBSI is under contract with the financial institution, through the financial services program, to make securities available to members. 1385-P1360F (0506) © CUNA Mutual Group BOARD OF DIRECTORS Mr. Steven Berkowitz, Chairman SUPERVISORY COMMITTEE Ms. Donna Adderly, Chairwoman IMPORTANT REMINDER FOR ALL MEMBERS NIHFCU will never ask you to update your account information via e-mail by clicking on a link or calling a number different from our main line. Should you receive an e-mail with such a request, do not respond and delete it from your inbox. If you mistakenly respond to a fraudulent e-mail, please call us immediately at 301-718-0208. Please report suspicious e-mails to web-scam@nihfcu.org. PRESIDENT/CEO Ms. Lindsay A. Alexander PA G E 4 OCTOBER 2008