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Top-IT-Issues-in-Higher-Education

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					Top IT Issues in Higher Education

  Results from the 2005 EDUCAUSE
  Current Issues Survey—Aggregation
     of All Responding Institutions
            2005 Survey Measures

Which issues:
 are most important for the institution’s
  strategic success?
 have potential to become more significant in
  the coming year?
 do senior IT leaders spend the most time on?
 require the most human and/or financial
  resources?


Survey response rate: 36% of 1,653 institutions
                       2005 Survey Choices
 Administrative/ERP/information systems          Governance, organization, and leadership
 Advanced networking                              for IT
 Assessment/benchmarking                         Infrastructure
 Business continuity/disaster recovery           Instructional/course management systems
 Change management                               Intellectual property and copyright
                                                   management
 Collaboration/partnerships
                                                  Online customer services
 Converging technologies
                                                  Policy development and legislative
 Data administration                              compliance
 Digital library/digital content challenges      Remote access
 Digital records management                      Research support
 Distance education/virtual universities         Security and identity management
 E-learning/distributed teaching and learning    Staffing/HR management/training
 Electronic classrooms/technology buildings      Strategic planning for IT
 Enterprise-level portals                        Student computing
 Faculty development, support, and training      Support services/service delivery models
  for IT
                                                  Web systems and services
 Funding IT
                                                  Other
          Critical for Institution’s
             Strategic Success
1. Funding IT
2. Security and identity management
3. Administrative/ERP/information systems
4. Infrastructure
5. Strategic planning for IT
6. Faculty development, support, and training
7. E-learning/distributed teaching and learning
8. Governance, organization, and leadership for IT
9. Enterprise-level portals
10. Web systems and services
Potential to Become More Significant
1. Security and identity management
2. Funding IT
3. Administrative/ERP/information systems
4. Enterprise-level portals
5. Strategic planning for IT
6. Faculty development, support, and training for IT
7. Infrastructure
8. Business continuity/disaster recovery
9. E-learning/distributed teaching and learning
10. Web systems and services
          What Senior IT Leaders
           Spend Most Time On
1. Funding IT
2. Strategic planning for IT
3. Administrative/ERP/information systems
4. Infrastructure
5. Governance, organization, and leadership for IT
6. Security and identity management
7. Change management
8. Staffing/HR management/training
9. Support services/service delivery models
10. Policy development and legislative compliance
 Expenditure of Most Human and/or
        Financial Resources
1. Administrative/ERP/information systems
2. Infrastructure
3. Security and identity management
4. Support services/service delivery models
5. Electronic classrooms/technology buildings
6. Student computing
7. Web systems and services
8. Instructional/course management systems
9. Advanced networking
10. Funding IT
Critical for Institution’s Strategic Success
 2004                                     2005
 1. Funding IT                            1. Funding IT
 2. Administrative/ERP/information        2. Security and identity management
    systems                               3. Administrative/ERP/information
 3. Security and identity management          systems
                                          4. Strategic planning for IT
 4. Strategic planning for IT
                                          5. Infrastructure
 5. Faculty development, support, and
    training                              6. Faculty development, support,
                                              and training
 6. Infrastructure                        7. E-learning/distributed teaching
 7. E-learning/distributed teaching and       and learning
    learning                              8. Governance, organization, and
 8. (tie) Enterprise-level portals; Web       leadership for IT
    systems and services                  9. Enterprise-level portals
 9. (tie) Business continuity/disaster    10. Web systems and services
    recovery; governance,
    organization, and leadership for IT
 Potential to Become More Significant
2004                                  2005
1. Funding IT                         1. Security and identity management
2. Security and identity management   2. Funding IT
3. Administrative/ERP/information     3. Administrative/ERP/information
   systems                                systems
4. Strategic planning for IT
                                      4. Enterprise-level portals
5. Enterprise-level portals
                                      5. Strategic planning for IT
6. Faculty development, support,
   and training for IT                6. Faculty development, support,
7. Business continuity/disaster           and training for IT
   recovery                           7. Infrastructure
8. Infrastructure                     8. Business continuity/disaster
9. (tie) Support services/service         recovery
   delivery models; Web systems       9. E-learning/distributed teaching
   and services
                                          and learning
                                      10. Web systems and services
           Most Time-Consuming for
              Senior IT Leaders
2004                                  2005
1. Funding IT                         1. Funding IT
2. Strategic planning for IT          2. Strategic planning for IT
                                      3. Administrative/ERP/information
3. Administrative/ERP/information         systems
   systems                            4. Infrastructure
4. Governance, organization, and      5. Governance, organization, and
   leadership for IT                      leadership for IT
5. Infrastructure                     6. Security and identity management
                                      7. Change management
6. Security and identity management
                                      8. Staffing/HR management/training
7. Change management                  9. Support services/service delivery
8. Staffing/HR management/training        models
                                      10. Policy development and legislative
9. (tie) Policy development and           compliance
   legislative compliance; support
   services/service delivery models
   Expenditure of Most Human and/or
          Financial Resources
2004                                   2005
1. Administrative/ERP/information      1. Administrative/ERP/information
    systems                                systems
2. Infrastructure                      2. Infrastructure
3. Security and identity management    3. Security and identity management
                                       4. Electronic classrooms/technology
4. Support services/service delivery       buildings
    models
                                       5. Support services/service delivery
5. Electronic classrooms/technology        models
    buildings                          6. Student computing
6. Student computing                   7. Web systems and services
7. Web systems and services            8. Instructional/course management
8. Instructional/course management         systems
    systems                            9. Advanced networking
9. Funding IT                          10. Funding IT
10. Staffing/HR management/training

				
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