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Higher-Education-Yearly-IT-Planning

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					CIO Methodology

 James M. Dutcher
Higher Education Yearly IT
         Planning
IT Organizational Review
                 Assessment
•   Executive Management
•   Departments
•   IT Dept
•   Stakeholder Groups
    – Students
    – Faculty
    – Staff
                  Alignment
• Verify assessment
  information/documentation to
  compare/contrast with:
     • Organization goals, mission, values
     • Client/User needs
     • Budget/capital
• DELIVERABLE => Report to executive
  management on where we are at (with
  issues highlighted for immediate action)
       Verify/Prioritize Issues
Perform Gap Analysis
• Develop 4 Phase 90 day Plans based on ranked
  issues/projects illustrated on this map
• Address issues that need attention immediately
• Address critical decisions that cannot be
  postponed
• Determine (organizational) quick-wins
• Note major decisions and/or large expenditures
  that can be deferred until overall IT Strategy is
  developed
IT Governance Establishment
             IT Strategic Plan
• Multi-year vision/goals
• Drives
  – IT Tactical Plans – 1 year view
     • Project Management
        – 90 day project plans
     • IT Operational Plans – day to day operations
        – Daily IT operations w/ metrics to gauge success &
          operational optimization considerations
  IT Planning
                   OIT Mgt                              Tactical
                      Tactical
                       Plans
                 •E-Learning Plans
                 •IT Business Plans
                 •Staff & Faculty
                 Development
                 •Student Services
                 •Etc.


        Academic              Campus IT
       Technology            Tactical Plan
      Tactical Plan

     Academic                    Campus Strategic IT
Technology Strategic                   Plan
       Plan

       Institutional IT Strategic Plan


        Institutional Strategic Plan
                                                       Strategic
                   IT Dept. Management Model
                                                                               OIT                                                             Strategic
                                                                            Management
                                         Executive IT
                                                                     •IT Org. Management
                                         Management                  •IT Governance &
                                                                     Steering Committees
                                                                               •Internet
                                                                               •Instructional Technology
                                                                               •Administrative Systems
                                                                               •Library
                                                                               •Policy
                                                                               •Security

                                                    Info. Tech.           Info Tech              IT Processes &
                                                    Strategy              Planning               Procedures
                                                    •Mission              •Strategic             •Policies &
                                                    •Goals                Project Office         Procedures
                                                    •Campus               •Project Id &          •Standards
                                                    Strategic IT          Selection              •IT Best Practices
                                                    Plan                  •Project               Methods &
               Day-to-Day                           •Academic Tech.       Management             Management
                                                    Strategic Plan        • Tactical &
               IT Management                                              Budget

                                   Admin.           Network                Web                   Academic IT Mgt      Integration &
                                   Systems          Administration         Management            •Instructional       Security
                                   •Legacy          •Data, Voice,          •Internet             Technologies         •Protocols
                                   •Misc. Servers   Video                  •Intranet             •Classroom IT        •EAI
                                   &Systems,        •Wired                 •Portal               •Computer labs       •Disaster
                                   HW/SW
                                   •ERP
                                                    •Wireless
                                                    •HW/SW
                                                                           •HW/SW                •CMS
                                                                                                 •HW/SW
                                                                                                                      Recovery
                                                                                                                      •HW/SW                   Tactical
                   IT Training Management                      Knowledge Management                                     IT Helpdesk/Support
                   •Technology Training                        •On-line Documentation Library                           Management
IT Knowledge       •Business Process Training                  •Library                                                 •Academic Technology
                   •For Students, Faculty, Staff               •Data Warehousing                                        •Distance Learning
Management                                                                                                              •Campus IT
                                                                                                                        •CRM
IT Operations Methodology
                        Define




 Improve                                  Control & Stabilize




                      Measure

           What is not defined cannot be controlled
           What is not controlled cannot be measured
           What is not measured cannot be improved
90 Day Plans
             Project Determination
• Projects (portfolio)
  viewed as assets
   – ROI based on:
      • Return of $$ invested
      • Academic
        Improvements
      • Savings realized
      • Community
        Obligations –
        translates to risk
        mitigations
   – Four Asset classes
     to classify project
     undertakings
VP/CIO Due Diligence and IT
    StartUp & On-going
    Planning/Activities
  Establish/Review (Start-Up)
             Teams
• On-going review/communications with:
  –   Line Management
  –   Executive Director
  –   Network Services
  –   User Services
  –   Application Services
  –   Human Resources
  –   Academic IT Development

				
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Description: Higher-Education-Yearly-IT-Planning