Call Centers India
End to End CISCO Support
About Call Centers India
•Call centers India is a Washington based
•Headquarters are in Seattle, WA Operations are
in Noida India, a suburb of New Delhi India.
•The Indian corporation Vcare Care Call Centers
India (p) Ltd. is a wholly owned subsidiary of the
•Call centers India is a CISCO funded company.
Features at CCI
The center is housed in a modern 11,000 sq. ft.
3 levels of redundancy for its technological
infrastructure. 100% IP based network and uses
CISCO technology platform.
Electrical power and Internet connectivity
Its management team has over 20 years
of combined call center experience.
Capacity of 1,000 stations.
Growing more than 15% quarter per
•Inbound Call Centers Services
•Outbound Call Centers
Inbound Call Center Services
•Handling call overflow
Outbound Call Center Services
•Lead generation and sales support
•Assessment of demand
•Collection of useful information and
arranging appointments for the sales
•Customer satisfaction surveys
Non Voice Services
•Web based programming
•Web chat & Email response
•Located in suburb of New Delhi, India
•Managed by experienced
•Current capacity expandable to 1,000
•Access to world's largest pool of
college educated workers
•End-to-end CISCO based IP
•Complete Cisco Platform
•Ability to call and receive calls
from over 30 Countries
•Quality evaluation of agents
•100% call recording
•Team leader to agent ratio 1:9
•Daily agent feedback
•Process transition manager
•Specified account manager
•Defined escalation procedures
Our main purpose is to provide you
quality & effective services at good
rates. And Help your business grow.
Call Us at 206.384.4669 or Visit at