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					Consultation questions for the NHS Constitution
Replies must be received by 16th October 2008 The Department of Health is consulting on a proposed NHS Constitution. The proposed NHS Constitution is about safeguarding its core principles and values for the next generation, whilst setting a clear direction for the future. It reaffirms rights to NHS services, free of charge and with equal access for all, and it enshrines patient rights to choice and to NICE-approved drugs recommended by clinicians. The questions set out below are from the Department of Health. At Sheffield Children's NHS Foundation Trust we are hoping to encourage as many of our members, staff and service users as possible to respond to ensure that your views are represented. Please read the Constitution which can be downloaded from our website www.sheffieldchildrens.nhs.uk/consultation You are welcome to complete this questionnaire on screen and email responses to save printing and paper, alternatively printed responses can be sent to us at the address below. (Please see the last page for addresses).

The source and status of the Constitution
1 Should all NHS bodies and NHS-funded organisations be obliged by law to take account of the NHS Constitution? Yes No Don't know

2 Should legislation require the Secretary of State for Health to renew the Constitution every 10 years? Yes 3 No Don't know

Should the Handbook to the NHS Constitution be renewed every three years? Yes No Don't know

The purpose and principles of the NHS
4 Are the statement of purpose and the set of principles right? Yes 5 No Don't know

Are there any principles that should be added?

insert response no word limit

Patients and the public
6 Is the list of public and patients’ rights clearly explained and accessible to all sections of the population? Yes No Don't know

7 Is it useful to bring together all of the key public and patients’ rights and pledges? Yes 8 No Don't know

Do you agree with a new legal right to choice about your NHS care? Yes No Don't know

9

Is this list of pledges right? Yes No Don't know

10

Which are most helpful? Most helpful Not helpful The NHS will strive to provide convenient, easy access to services within the waiting times set out in the Handbook to the NHS Constitution. (pledge)

Most helpful Not helpful

The NHS will strive to make decisions in a clear and transparent way, so that patients and the public can understand how services are planned and delivered. (pledge)

Most helpful Not helpful

The NHS will strive to make the transition as smooth as possible when you are referred between services, and to include you in relevant discussions. (pledge)

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11

Are the responsibilities and expectations of patients and the public appropriate? Yes No Don't know

12

Which are most helpful? You should recognise that you can make a significant contribution to your own and your family’s good health, and take some personal responsibility for it. You should register with a GP practice – the main point of access to NHS care.

Most helpful Not helpful Most helpful Not helpful Most helpful Not helpful Most helpful Not helpful Most helpful Not helpful Most helpful Not helpful Most helpful Not helpful Most helpful Not helpful Most helpful Not helpful 13

You should treat NHS staff and other patients with respect and recognise that causing a nuisance or disturbance on NHS premises could result in prosecution. You should provide relevant and accurate information about your health, condition and status You should keep appointments or cancel in reasonable time. Receiving treatment within the maximum waiting times may be compromised unless you do. You should follow the course of treatment which you have agreed with your clinician. You should participate in important public health programmes such as vaccination. You should ensure that those closest to you are aware of your wishes about organ donation. You should give feedback – both positive and negative – about the treatment you have received, including any adverse reactions you may have had.

Are the mechanisms for complaint and redress clear and sufficient? Yes No Don't know

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Staff
14 Is the list of staff pledges right? Yes No Don't know

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Which are most helpful? The NHS will strive to provide all staff with well-designed and rewarding jobs that make a difference to patients, their families and carers, and communities. (pledge) The NHS will strive to provide all staff with personal development, access to appropriate training for their jobs and line management support to succeed. (pledge) The NHS will strive to provide support and opportunities for staff to keep themselves healthy and safe. (pledge) The NHS will strive to engage staff in decisions that affect them and the services they provide, individually and through representatives. All staff will be empowered to put forward ways to deliver better and safer services for patients and their families. (pledge)

Most helpful Not helpful Most helpful Not helpful Most helpful Not helpful Most helpful Not helpful

16 Is it useful for the Constitution to set out staff responsibilities (duties/expectations)? Yes 17 No Don't know

Is the description right? Yes No Don't know

Accountability
18 Do you support the proposal to publish a separate statement of accountability? Yes 19 No Don't know

How can we make this most helpful? Yes No Don't know

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NHS values
20 Should values be included in the Constitution? Yes No Don't know

The Handbook to the NHS Constitution
21 Is the level of detail in the Handbook to the NHS Constitution right? Yes No Don't know

Further questions
22 How can we best ensure that there is widespread awareness of the Constitution among the public, patients and staff? insert response no word limit 23 How do you think implementation of the Constitution should be monitored?

insert response no word limit

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Additional questions set by Sheffield Children's NHS Foundation Trust.
24 Is this type of questionnaire a good way to collect your views? Yes 25 No Don't know

If NO what would be a better way to collect your views?

insert your response no word limit 26 Are you a member of Sheffield Children's NHS Foundation Trust? Yes 27 No Don't know

If YES please provide your membership number or name and postcode

Membership Number or Name and Post Code If you would like to receive information about membership of Sheffield Children's NHS Foundation Trust, please enter your name and address below. Full name House number or name Street Town Postcode Email address
We will not share your personal details with anyone else.

Thank you for taking the time to complete this questionnaire we will share your answers with the Department of Health. How to return your questionnaire
Replies must be received by 16th October 2008 Either: Save the questionnaire, add it to an email as an attachment and email it to ftoffice@sch.nhs.uk Or: Print it and post it to Foundation Trust office, Consultation Responses, Sheffield Children's Hospital, Western Bank, Sheffield S10 2TH Or: Deliver it by hand to Sheffield Children's Hospital or any Sheffield Children's Foundation Trust site in an envelope marked: Foundation Trust office, Consultation Responses, Sheffield Children's Hospital THANK YOU

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