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Measurement-Tool-Survey-Instrument

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Measurement-Tool-Survey-Instrument

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									INCOSE Measurement Tools Survey Instructions
Background This survey instrument was developed by the INCOSE Measurement Working Group in the late 1990's and reviewed in 2005. Currently, initial surveys are provided to measurement tool vendors for completion; posting and updates are performed by the Tools Database Working Group.There are plans underway to provide a mechansim to allow tool vendors to enter and update their contact information and survey responses automatically as the need arises. Instructions for Completing/Updating the Online Survey 1. This Excel file contains a complete list of the survey questions and contact info requested. Each question should be answered with respect to compliance (Full, Partial, None). We encourage you to do more than just indicate compliance, but explain how you address the requirement using the additional Comments field associated with each survey question. The current release supports editing one survey question at a time. It is recommended that vendors develop their survey responses prior to requesting an account. Since there are a number of questions, it will take time to complete the entire survey; but once established editing/changing will be much easier. It is not necessary to complete the survey in its entirety at one time. However, note that the incomplete survey will be available to the public as soon as the account it requested. 2. The Tools Database Working Group reserves the right to remove/edit answers that are blatant overstatements/misstatements about the capabilities of your tool. We will let you know our issue and give you a chance to address it. 3. Following submission of your completed or revised survey response, an entry for your tool will be inserted in the Tools Survey table. 4. To completely delete a tool and the associated survey entry, send an email request with contact information to tdwg-info@tdwg.org. 5. It is not possible to import survey responses from Excel or other file formats at this time. Feel free to send survey comments, suggestions to tdwg-info@tdwg.org. 6. If you wish to update your company information, send an email request with new contact information (name, phone, email, etc.) to tdwg-info@tdwg.org.

Overview of INCOSE Measurement Tools Survey Categories
Measurement Working Group Primer references are shown where applicable. Additional information about the Primer is available at http://www.incose.org/ProductsPubs/products/measurementprimer.aspx 1 Measurement Objectives (ref. Primer Section 4) 2 Measurement Process 3 Measurement Program Infrastructure 4 Computing Support 5 System Environment 6 Support and maintenance 7. What other features do you, as a tool supplier, think are important? All questions relating to the Measurements Tool survey should be directed to the Measurements Working Group (MWG) at mwg-info@incose.org All questions relating to the completion of the Measurement Tool survey should be directed to theTools Database Working Group (TDWG) at tdwg-info@incose.org

Account Info (Used for Survey Admin)
User Name Password Secret Question Answer John Doe password question answer

Contact Info (Displayed to Public)
Web Site Email Address Phone Number Company Name Street Address State City Postal/Zip Code Tool Name including version # http://www.company.com info@company.com 123-456-7890 Company 1 Main Street, Suite 1 ST City xxxxx-yyyy Good Tool 6.0

Measurement Tool Survey Questions

Compliance (Full, Partial, None)

1 Measurement Objectives (ref. Primer Section 4)
1.1 Can the tool monitor and control on-going product and services? (ref. Primer section 4.1.1) 1.2 Can the tool quantify process improvements? (ref. Primer section 4.1.2) 1.3 Does the tool support estimation and prediction for project planning? (ref. Primer section 4.1.3) 1.4 Does the tool support distribution of measurement information for organizational status and feedback? (ref. Primer section 4.1.4) 1.5 Does the tool allow measurement to be tailored for specific organizational units (OU)? [I.e. projects, departments, programs, etc…] 1.6 Does the tool provide a mechanism for establishing "core" measures?

2 Measurement Process
2.1 Selection and Specification of Measures / Indicators (ref. Primer Section 3.1.1)
2.1.1 Does the tool support the definition of measures and indicators for each OU being measured? Provides a mechanism to specify attributes of measures? 2.1.2 Does the tool support the identification of project issues and measurement goals? 2.1.3 Does the tool allow the specification of measurement characteristics, including data source, data validity rules, collection method, temporal constraints and interpretive guidelines?

2.2 Data Collection Method (ref. Primer Section 3.1.2)
2.2.1 Does the tool perform validation of collected measurement data? 2.2.2 Does the tool provide a means for manual data entry? 2.2.3 Does the tool provide a means for automated data collection? 2.2.4 Does the tool provide a mechanism for the user to tailor the tool for automated collection from user-defined data sources?

2.3 Calculation Method: Getting from Measures to Indicators (ref. Primer Section 3.1.3)
2.3.1 Does the tool allow measurement data to be combined into complex measures or indicators? 2.3.2 Does the tool allow specification of weights or normalization factors to be used in combining measures into indicators?

2.4 Analysis of the Measures or Indicators (ref. Primer Section 3.1.4)
2.4.1 Does the tool support the review and analysis of measurement data? 2.4.2 Does the tool support statistical process control calculations including control charts and upper, lower and center line calculation? 2.4.3 Does the tool provide a means for comparing actual measured data to planned, target or historical values?

2.5 Reporting and Using the Results (ref. Primer Section 3.1.5)
2.5.1 Does the tool present measurement data consistent with the needs of differing organizational or management levels? 2.5.2 Present measurement data appropriate for the role of the user accessing the tool, where roles are analyst, OU manager or customer? 2.5.3 Does the tool allow the user to customize the generation of reports, including adding, modifying and deleting reports? 2.5.4 Does the tool provide a mechanism for distributing measurement reports? 2.5.5 Does the tool support the distribution of measurement reports via the Internet or Intranet?

3 Measurement Program Infrastructure
3.1 Does the tool allow identification and tracking of management commitment to the measurement process? (ref. Primer Section 3.2.1) 3.2 Does the tool provide automation for a measurement process plan? (ref. Primer Section 3.2.2) 3.3 Does the vendor identify the resources required to setup, operate and maintain the tool? (ref. Primer Section 3.2.3) 3.4 Does the vendor provide training for all aspects of tool? (ref. Primer Section 3.2.4) 3.5 Does the tool provide a repository for capturing organizational measurement process best practices? (ref. Primer Section 3.2.6)

4 Computing Support
4.1 Measurement Database 4.1.1 Does the tool provide import capabilities from popular file formats and tool interfaces? Which ones? 4.1.2 Does the tool provide export capabilities to popular file formats and tool interfaces? Which ones? 4.1.3 Does the tool support access to measurement repository by other commercial tools (I.e. for data mining, statistical analysis tools, reporting tools, …) Which ones? 4.2 Does the tool provide a security mechanism for restricting access to the repository data?

5 System Environment
5.1 Single user/multiple concurrent users Does the tool support a single user or multiple concurrent users? 5.2 Multiple Platforms/Operating Systems? Which platforms and operating systems does the tool run on? 5.3 Commercial vs. unique database Does the tool use a proprietary or commercially available database? 5.4 Resource requirements Please identify hardware/software configuration requirements: 5.4.1. Memory (RAM) requirements (MB) 5.4.2. CPU requirements (microprocessor) 5.4.3. Disk space requirements (MB)

6 Support and maintenance
6.1 Warrantee Does the tool have a warrantee, if so what is it?

6.2 Network license policy Does the tool support network licensing (floating, node locked, etc.), if so which license manager is used (ex. FLEXlm)? 6.3 Maintenance and upgrade policy How often are software updates released; are updates separately priced items, etc.? 6.4 Recommended training time What is the recommended training time for a user to become proficient in using the tool? 6.5 Online help Are the users manuals online, is there online help with the tool? 6.6 Internet access/World Wide Web home page location Does the tool supplier have an Internet e-mail address or World Wide Web home page location? If so, what is the Uniform Resource Locator (URL)? 6.7 Phone support What type of phone support is available from the tool supplier? 6.8 E-mail support What type of e-mail support is available from the tool supplier?

7. What other features do you, as a tool supplier, think are important?

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