qw nov06qxd

Document Sample
qw nov06qxd Powered By Docstoc
Hi team Over the last four months, I have had the opportunity to meet many of our stakeholders and talk with them about their expectations and interactions with MAFQS.
While they are generally complimentary about the services we deliver to them, there are two major themes that reoccur – consistency and effectiveness. Consistency: They want consistency in practice throughout the country. They tell me that different MAFQS sites do different things, which makes it hard for them in turn to publish guidelines and procedures for their own staff to follow nationwide. Effectiveness: They want to speed up the time of an average transaction with MAFQS. They tell me that, even though we have friendly people, who are always very helpful, the lack of automated technology and standard facilities such as a call centre and a central processing unit, make MAFQS seem very antiquated compared to other organisations they deal with. As you can imagine, they then ask me about what MAF is doing to address these two particular issues. So this is to let you know that planning for the 2007/2008 year is now underway, and even though our two large projects (Capability and Sentry) address some aspects of consistency and effectiveness, we will need to direct more time and resources into these two areas. You will hear more about our 2007/2008 programme of work in the New Year, after we finalise the budget and plans. Finally, I would like to acknowledge the excellent work you all do in protecting the border. I know that some days it seems like a thankless task, but your dedication, passion and commitment are constantly referred to by our stakeholders.

November 2006

The dirt on soil contamination
An AgResearch-led study is looking to determine the identity and viability of organisms in soil carried by air passengers.
Soil on footwear and other items carried by international passengers arriving at New Zealand airports is thought to pose significant biosecurity risk. A scoping study, led by AgResearch scientist Mark McNeill, is underway to quantify the extent of such risk. It is anticipated that the study will identify opportunities for MAFQS to refine its border screening processes. examined carried nematodes, mainly bacterial and benign. At least two samples, however, contained animal nematodes.

The survey shifted to Christchurch Airport last month. Some of the MAFQS is assisting with interesting finds so far the study. As boots are have included whole Sandra Young from AgResearch scrapes seized for cleaning, staff insects (especially ants) a soil sample from some boots. take photos and collect and eggs. Some samples samples of soil, manure, have contained up to four or plant debris for analysis. Information is seed species. Bacterial and fungal colony also collected about date, flight, passenger counts have also been high. nationality, country and location where the footwear was worn, and when the items were The project is part of the Better Border last worn. The samples are tested for Security (B3) initiative, a 12-year joint bacteria, fungi, nematodes, seeds, and plant research venture aimed at preventing new tissues. Seeds are tested for viability. pests from entering or establishing themselves in New Zealand. The Foundation In an early pilot survey in March 2006 at Auckland Airport, 16 out of 21 samples Continued on page 2...

Lizard surprise
A monitor lizard (Varanus salvator) was the surprise discovery for Timaru port staff when they went to unload two used BMWs from a shipping container on 21 September.
Surprise discovery.

The distinctive snout of the Varanus salvator.

They quickly closed the container, ex-Singapore, and called in local QO Gary Skerten to catch the 15 centimetre lizard. The animal was later identified as a monitor due to a number of distinctive features – in particular, the location of the nostril near the tip
Continued on page 2...

Leanne Gibson Acting General Manager

QuarantineWorks is the staff newsletter of the MAF Quarantine Service
Contact: Pastoral House, 25 The Terrace, PO Box 2526, Wellington, Phone (04) 894 0164

Cruise control
MAFQS is gearing up for a busy cruise ship season that will see visits from the world’s largest and smallest passenger vessels.
The season started in spectacular style with a visit by The World to New Zealand waters in October.

Lizard surprise (continued from front
▲ of the snout (as opposed to midway between the snout and the eye in other species). The specimen was a juvenile – adults are typically 1.5 metres long, but can grow to more than three metres, making them one of the longest lizards in the world. ▲ ▲

Left: The World the biggest passenger ship so far. Above: The Queen Mary 2 coming in February.

scheduled to land in Auckland on 17 February 2007. The massive ship was built in 2004. It weighs 148,528 gross tonnes and is some 345 metres in length – equivalent to three-and-a-half football fields. That’s 50 metres longer than the Queen Elizabeth 2, which is due to call in Auckland six days earlier, on 11 February. Both vessels are flagships of the Cunard fleet. The current record holder as the biggest cruise ship to visit New Zealand is Sapphire Princess. Measuring 290 metres in length and weighing 116,000 gross tonnes, the ship is 55 metres shorter than Queen Mary 2 and 32,528 gross tonnes smaller. At the other end of the scale, the boutique vessel Oceanic Princess carries only 60 passengers. She will make four conservation-focused cruises around the New Zealand coast, having gained DoC’s permission to visit areas of native flora and fauna.

The World bills itself as “the world’s first ocean-going resort”. It comprises 110 privately-owned luxury apartments and an additional 88 guest suites. The 43,000tonne vessel is owned by its residents, who have a home with a constantly-changing ocean view as the ship travels to more than 100 countries.
Pre-cleared by Christchurch QO Stuart Mills this time, the vessel last visited New Zealand during the America’s Cup regatta in 2003. Auckland wharf staff did not detect any illegal goods on landing passengers and crew during the three days the vessel was in town, suggesting the quarantine message had got through. The biggest buzz of the cruise season, however, will be around the maiden arrival of the Queen Mary 2 – easily the largest ship ever to visit New Zealand. It is

Varanus salvator is a voracious predator that will consume anything it can catch. It is a powerful animal and large individuals can inflict painful and serious injuries if not handled carefully.
Furthermore, because they commonly consume carrion, bites from this species carry a high risk of infection. Any monitors encountered during border inspections should be handled with care.

Varanus salvator is a tropical species that would not be able to naturalise in New Zealand. However, any foreign reptiles – particularly those that are alive when they reach New Zealand – are a potential pathway for the transmission of parasites or pathogens.
There appeared to be no ectoparasites on the captured lizard.

The dirt on soil contamination (continued from front page)
▲ for Research Science and Technology has provided funding. Soil-contaminated items form a significant proportion of the risk exposure at all major airports handling overseas passenger arrivals. Detecting such items is very difficult, for example – while x-ray machines can identify footwear in luggage, they cannot detect soil contamination. Says Mark McNeill: “Once our processes are in place, we will be in a position to help MAF make a more accurate risk assessment of soil that is brought in on items such as muddy boots, tents and bikes.” He says that the assistance of MAFQS and Biosecurity New Zealand has already helped immensely with his work. He singles out Kevin Kennett, Rob Mulholland, Tamsin Smales, Rachel Knowles and Colin Neal for special thanks. ▲ ▲

What is B3?
In recognition that effective biosecurity systems are crucial to New Zealand’s future, the Government recently committed $74 million over 12 years (2005-2017) to a research collaboration known as Better Border Biosecurity or B3. Under B3, scientists from AgResearch, Crop and Food Research, HortResearch, ENSIS (a forestry research organisation) and Lincoln University are involved in developing new approaches to help biosecurity authorities keep new plant pests out of New Zealand. Their work ranges from finding ways to predict the types of species that are likely to cross our borders and become pests, to the development of new tools for pest detection, surveillance and identification, as well as coming up with better methods for eradicating new invaders. The programme covers everything from bacterial and viral diseases to weeds and pests. For further details of the programme, see


20 Questions
Long-standing MAFQS manager Justin Downs gives the low-down on the merger with Biosecurity New Zealand, resignation rumours and business opportunities for nudists…
QW: How long have you been here? I started in 1990, coming straight from Massey University after getting a degree in agriculture and economics. It was the first permanent job I had applied for. I didn’t have a clue what it entailed, but it had the word ‘agriculture’ in the title, so it seemed relevant. Since then I’ve been in and out of the Quarantine Service… I had a stint in the biosecurity compliance group. And I spent five years as a senior adviser in the plants part of biosecurity. QW: What’s your job title these days? It’s a bit long-winded – Director of Operations and Technical Support. QW: It must have a cool acronym? No, but I’m surprised somebody hasn’t made one up yet. QW: What are you doing in this role? I have a lot of involvement with the EMT’s [executive management team] Back to Black initiative to reduce business expenditure. I’m also looking to increase revenue and inspection efficiency. Specifically, I’m involved in undertaking a series of regional workplace reviews, and I act as client manager for Land Transport New Zealand. One of the big projects I’m involved with is a broker accreditation scheme… QW: What’s that about? It about getting customs brokers, freight forwarders and other players in the transport scene to do their own low-level risk activities… MAFQS inspectors at the moment have to carry out a lot of common-place transactional and administrative activities that could be devolved to a third party. So the project is about taking the AP [accredited person] concept and enlarging it. We can’t just keep throwing money and resources at our growing work load. It’s about finding ways to work smarter. QW: Where are you at with it? There’s a lot of support in principle from the industry. We’re nutting out an operating framework and are looking at where it fits in with where MAFQS needs to go in the next few years. QW: Are you involved in the project
Justin Downs – still passionate for the job after 16 years.

Yes, I handed my resignation in just before Ken Harris [former MAFQS General Manager] resigned himself. It got to the point that it was time to have a look over the fence and see what was around. QW: Why did you reconsider? A change in personal circumstances… Also, there is a huge amount of stuff going on in MAFQS that I want to be involved with… that I want to contribute to and drive through. After more than 16 years here, I still have passion for the job… As it stands, I have no desire to exit the organisation in the next few years. I’m keen to stick around and see the benefits of the initiatives we’re working on now. QW: You’ve had a taste of being the boss [Justin was Acting General Manager following Ken Harris’s resignation]. Do you have aspirations for that role again? No, I see myself more as a support person than the leader. QW: What’s your craziest MAFQS story? I’ve heard a lot of crazy stories about how things used to be done around here and how they are poles apart from how we do them now. Unfortunately, I don’t think any of them are printable. QW: So, have you signed up for Mike Tana’s [former Wellington QO] nude swimming sessions yet? No, I don’t know anything about them… But I have always thought there is opportunity to start a nude lawn mowing business in Queensland, despite the obvious hazards…

looking at whether MAFQS and Biosecurity New Zealand should merge? Yeah, I’m part of the project team looking at an integrated business model. At the moment I’m involved with mapping out exactly what the two businesses do. From this, we’ll be able identify overlap and areas where there are unclear accountabilities and tension, and ultimately agree on a common position.
QW: So, is a merger definitely going ahead? There’s definitely going to be greater integration, but how and to what extent is still undecided. QW: Are you a fan of the idea? I definitely think it’s a good idea in terms of identifying gaps, overlaps and unclear accountabilities to ensure a more responsive biosecurity system. In saying that, I think that a change in structure is only one part of what we need to review. If the systems, culture and leadership don’t change, then we’ll just end up replicating the same thing, but under different management. So any structural change needs to work in conjunction with some of the other big projects on the go to make us a smarter organisation – like the ‘capability’ work on shift patterns, training, competency and remuneration, and our heavy investment in information management [Project Sentry]. QW: There’s a rumour floating about that you resigned a few months back. Is it true?

Pulse check
MAFQS staff accident count for October 2006 (total staff: 615). Another low result. Let’s keep the downward trend going!

Body part/injury Bruise/abrasion Puncture/cut Other Total

No. of injuries 7 3 1 11



Fast Facts
Deadly pipe Jazz fest
Two significant finds for International Mail Centre detector dog Jazz deserve a mention this month. The first was a floral-patterned wheat bag from Australia (see photo). A strong indication by Jazz led to its seizure. The second was a homemade card containing leaves. Jazz pulled the card out of a full letter tray.
The Aussie wheat bag.

(armoured contaminant carrier), as the vehicle arrived from the United Kingdom coated and packed with soil and plant material. Cramp and dark conditions inside the carrier made the inspection hard work for QO Brad Siebert. The importer is an enthusiast based at Bethels Beach, Auckland, who plans to offer rides to customers.

A scary-looking Indonesian blow pipe, complete with used darts, was detected by x-ray at the International Mail Centre last month. QO Katrina Muller seized the bone pipe on 28 October from a parcel that had been sent home from Indonesia by a Kiwi traveller. At the time of writing, it was awaiting treatment with formalin and the importer had yet to reply to the MAF detainment notice. It is thought that the importer could still be travelling. After treatment, Customs want to have a closer look at the pipe to ensure it meets legal requirements for weapons entering New Zealand.

Late and contaminated

The leafy card from Australia.

A very late Easter card was found to contain a stash of corn and pumpkin seeds. Detector dog Booker discovered the card while working a row of letter trays last month at the International Mail Centre. Booker began scratching the envelopes out of the tray and onto the belt. He then pinpointed a pink envelope. Upon inspection, it was found to contain the card, which had the seeds taped inside, reports handler Aimee Grimmer.

Snails and cannabis find
Snails and cannabis seeds were intercepted last month from Japanese imported vehicles that arrived at the Auckland wharf aboard the vessel Violet Ace. QO Ron Matthews found numerous small land snails attached to the rear wheels of a truck. The small snails, yet to be identified, were very hard to see. They were alive and started moving when removed by hand. The vehicle was fumigated with methyl bromide. QO Gary Higgins discovered the cannabis seeds under the back seat of an imported car. They have since been handed over to NZ Customs.
One of the snail hitchhikers.

Armoured contaminant carrier?

Fantail look-alike

QO Brad Siebert with the Russian APC.

A Russian armoured personnel carrier (APC) rolled onto the Auckland wharf for quarantine inspection last month. Perhaps, the acronym should be ACC

The pictured brown bird, similar to a fantail, was found aboard the vessel Kota Jati at the Auckland Wharf. It was dead. Dr Brian Gill of the Auckland Museum thinks it may be a flycatcher of some kind and of the Passeriformes family.


Extension for vehicle pathway
Belly-load of yachts
Now a regular visitor to New Zealand, the yachtcarrying vessel Super Servant 3 recently arrived at Auckland port, this time bringing with it 10 yachts requiring quarantine inspection. Yacht owners use such ships for international transport, as it avoids the perils of a sea crossing. QOs Gary Higgins and Ron Matthews inspected the yachts, which had been externally cleaned by the Russian crew of the Super Servant. In marked contrast to previous years, all of them had been thoroughly cleaned below the waterline and all traces of marine growth had been removed. The yachts were also inspected internally, resulting in the seizure of two small jars of honey.
Ron Matthews inspects one of the yachts.

by Barry Wards, Project Manager and Biosecurity New Zealand (BNZ) Senior Adviser
The review of import health standards (IHS) relating to imported vehicles and machinery has been extended by two months to July 2007. A draft risk analysis was released for external peer review in September. Feedback from independent expert reviewers in Australia and the United States has not yet been received, resulting in the timeline extension. The need to incorporate feedback from the reviewers means the risk analysis will not be released until early 2007. While this does not affect the start of work on the IHS review, it does mean its release is likely to be delayed. The first series of stakeholder meetings was held in the main centres in July. These meetings provided information on the slippage surveys, the risk analysis development and issues around the current IHS and alternative risk management options. We received valuable feedback from stakeholders. A list of questions and issues raised at the meetings will now be circulated to stakeholders and will be available on request to other interested parties. The information received has been very informative and will be used in scoping the cost-benefit and impacts analysis and in the development of

the revised IHS. Project team members and BNZ Senior Advisers Sandy Toy and Ken Glassey recently returned from a visit to facilities in Japan where they met with operators involved in both the new and used vehicles industries. The trip provided insight into the many facets and difficulties involved in biosecurity risk management of the vehicle pathway. Sandy and Ken gained a good understanding of the export process, and the trip was a great opportunity to test some theories and explore possible difficulties in any changes to the current process. The timeline extension is frustrating to everybody; however, it would be foolish to change the current management regime without full consideration of the risks, costs, benefits and impacts. As I have stated in previous issues of QuarantineWorks, this is the first time that MAF has conducted a risk analysis of this type and acting upon recommended risk measures has many challenges. Finally, it is important to reiterate a key message and allay concerns about pre-emptive decisions – no decisions on any changes to the IHS will be made until the costs, benefits and impacts have been evaluated and stakeholders (including staff) have been given the opportunity to comment.

Mummified morsel
This lovely little morsel is a mummified banana. Christchurch Airport detector dog Brody airscented it a few weeks back in a passenger’s backpack. As its condition suggests, the banana had been in there for quite some time. It probably originated from Malaysia.

Uncrushed crazy ants
Rock crushers clearly don’t crush crazy ants. QO Andrew Chan was recently inspecting cargo at Auckland’s Trans Pacific Industrial Solutions depot when crazy ants (Paratrechina longicornis) started crawling out of a crusher. Andrew directed the machine for fumigation with methyl bromide.
Funabashi visit. Funabashi is home to vehicle importer Kiwi Car Carrier’s largest facility in Japan. From the left: Ken Glassey, Japan Programme Manager Yvonne Fletcher, QO Hannah Haycock and an unidentified local.


Low flying and short pants…
MAFQS bids farewell to forthright Auckland Wharf QO Bob Merrilees. Bob retired last month and has started a post-MAFQS life of gardening, fishing, restoring antique tin toys and making excellent chutneys. Fellow QO Gary Higgins reports on a MAFQS life less ordinary…
Bob’s working life started as a movie-theatre icecream boy and as a paper boy at the tender age of 12. He started work in earnest at 16 when he joined the New Zealand Navy and went to sea. After his navy stint was over, he headed back to sea as a trawler man, and then landed a position ashore as a wharfie, during which time he seized the opportunity to study at night school. He soon landed a job with the then fisheries research division of the marine department as a sea-going technician. the chopper with thousands of lunatic caterpillars hell-bent on escape and a pilot losing visibility by the second as the crawlies covered the chopper’s canopy. Another eventful incident was hitting a tree in the Kaingaroa forest in a small Cessna airplane: “At the time, I was part of a team doing a lowflying survey over ponderosa pine. The pilot didn’t notice that our course was taking us toward a single douglas fir tree growing higher than the rest of the trees. We hit it a beauty, but thankfully near the top of the tree, otherwise it would have been curtains. We pulled up and flew in utter silence and landed at Taupo a few minutes later.

More Fast Facts
Quill in kayak
Detector dog Kelso suddenly became interested in a sea kayak sitting in Auckland Airport’s oversize items area late last month. In fact, he became so excited he attempted to jump into the kayak, which had arrived on a flight from Singapore. He was particularly interested in the back part behind the seat. Upon investigation, handler Courtney Moore discovered a porcupine quill tucked under the seat. Kelso was rewarded very generously and the quill was seized for destruction. Courtney believes a porcupine may have actually been living inside the canoe at some stage.

“At this stage we were all still too shocked to even start shaking, all, A growing young that is, except family encouraged Rodrigo Munez, a him to seek a shorevisiting forester based position, and from Chile. He got this led to a transfer out of the Cessna, to the New Zealand looked over our Forest Service. He huddled group and ended up in the said: ‘You Kiwis are Kaingaroa Forest as so brave. In Chile a forest biology we fly around the Left: Navy days. A very young Bob Merrilees. observer. trees, but here in Right: Bob Merrliees – “first to stand up”. New Zealand you fly He later transferred straight through to the Southland Conservancy in Invercargill. As them.’ That broke the tension and nobody felt the name implies, the job was to report on the inclined at that moment to disillusion him with state of the health of local forests. His work at the truth.” the time was considered the second line of defence for forestry quarantine in New Zealand Bob has worked on the Auckland wharf since and was modeled on the Canadian biology survey 1998. It’s a job he’s enjoyed, especially the – considered international best-practice at the camaraderie with colleagues and other wharf time. staff. I should also point out that Bob was a volunteer ambulance driver for six or seven years, His next position was as a noxious plants and a fireman for six years and has been a blood pest destruction officer. The move from the donor since the age of 17. It is typical of Bob Forest Service was prompted by the promise of a that he thinks of everyone else first. vehicle, a much larger pay packet and more contact with the public. Bob has always been a staunch believer in fairness and justice to all, and is the first to Later, with the threat of redundancy looming, Bob stand up and be counted when he considers that thought that for the first time in his working life someone is taking unfair liberties. he was going to be unemployed. It was not to be… A phone call from an old colleague in 1995 When the MAF/Ministry of Forestry amalgamation turned out to be an invite to apply for a Ministry took place, I was in awe of Bob. Here was a man of Fisheries protection officer position. The rest is who was afraid of no one and quite willing and history. Bob has been here ever since. ready to say what he thought. He certainly livened up a number of the staff meetings. He His life as a public servant has been far from was among a small group of staff who stood alone boring. One of the more adventurous episodes with their backs to the wall to support the right to was sampling southern beech by leaning out of a wear shorts in the workplace. They didn’t win the helicopter and breaking off branches of foliage battle, but they stood up for what they believed from the upper canopy. The result was sharing in… That pretty well sums up Bob.

Top of the class
The seizure last month of a beetle-infested bag of Korean seeds shows that International Mail Centre detector dog Maia definitely listens in class. Having only recently completed training with seeds as a target odour, Maia was working on both belts when she indicated on a rather large and very heavy parcel. Handler Rochelle Rutledge rewarded her quickly and placed the parcel aside. Opening it later, Rochelle located a plastic bag containing half a kilogram of loose seeds that were also infested with live beetles.


Rig report
Wellington QOs Sarah Peters and Ross Farnell report on the clearance of a massive oil rig en route to waters near Timaru.
The oil rig, called the Ocean Patriot, was being towed by two large tenders from Australia directly to a survey site located some 19 kilometres from Timaru. The shipping company was keen for the rig to be cleared by MAFQS and Customs as it passed through Cook Strait. Also, the rig’s 99 crew members were due to come ashore in Wellington. They were to be flown by helicopter to Wellington once they had been cleared on board the rig. The location and nature of the job required us to be taken by helicopter out to undertake the clearance. Tuesday 3 October: After a long wait of more than 24 hours due to fog and wind, we finally received word that the weather had abated and that the helicopter was able to deliver us, along with Customs, to the Ocean Patriot. We arrived at the Westpac Rescue helicopter pad for our safety induction in “What to do if we crash into the ocean” – a very enlightening experience! We received our safety gear, including a survival suit that was like being dressed in a bright-red, body-hugging sleeping
Ross Farnell finds the smoko room. “Sleeping bag” couture. Sarah Peters tries on a survival suit. Back on dry land. Rig encounter. The Ocean Patriot in Cook Strait

bag – one with straps in various places to add to the discomfort of walking in it. With 99 crew and no end to the amount of equipment needing clearance, it was not going to be an easy job. However, once we had successfully landed on board, we were able to complete our risk assessments of crew by working efficiently alongside Customs. Then it was down to the stores to see what quarantine risk goods needed to be removed from the rig. Thankfully, the crew had heeded advice from the agent to use up as many stores as possible prior to arrival in New Zealand. That made our job easier.

Customs were happy to accompany us on our rummage of the crew rooms and work areas. The hospitality we received on board was great. The crew, mostly Kiwis and Aussies, had no problems in allowing us to look over every inch of the rig, including all equipment. The equipment inspection took up most of our time. It was important to check the biosecurity risk of soiled gear, as some of it could be considered dirty in a nonbiosecurity way – for example, covered with grease. The whole inspection took about 13 hours, but was well worth it – even if only for the helicopter ride!

Workplace pest control?
Methyl Bromide has a rather frightening human application, according to a recent (and very misleading!) New Zealand Herald article. The story, published on 31 October, cites the chemical as a “fumigant for killing pests on export timber and MAF Quarantine”. Information Systems Administrator Andrew Blair spotted the article, which has apparently caused something of a panic around the Auckland Biosecurity Centre.

Ministerial berate
Overheard one recent hot afternoon by Christchurch QO Clare Wheeler in the William Pickering Drive staff cafeteria…
“Just look at this mess! There’s milk everywhere and cups, coffee, tea and sugar all over the place... and wouldn’t you know it... a room full of men!” The quarantine officer in question then looked up and realised the person she was berating was none other than Biosecurity Minister Jim Anderton.


‘Outlook’ ready to roll
New computer gear is about to start rolling your way. MAFQS IS Change Manager Carwyn Kupa reports on where things are at with Project Outlook…
Many MAFQS staff will be aware of Project Outlook, the initiative to update MAF’s PCs, laptops, servers, email and personal management system.

Project Outlook milestones
Sign-off on final solution testing Pilot go/no-go decision Dec 2006-Jan 2007 Pilot of final solution Jan 2007 Rollout go/no-go decision Feb-May 2007 Training Desktop rollout June 2007 Decommission old Novell systems Post-implementation review Nov 2006

staff will be new-look PCs/laptops and the MS Outlook Mail System, which will replace the GroupWise system. Many staff will have used Outlook before. It was chosen because it is the most common and efficient email system available.

I’m pleased to report that the rollout will begin with six pilot sites, including Ruakura (MAFQS Hamilton), from December 2006. Unlike the last upgrade (Project Spring), which rolled out during peak times, full implementation of Project Outlook will begin in February 2007. MAF and Unisys will jointly carry out the phased rollout. The ‘infrastructure refresh’ includes: • Upgrading the operating system from Windows XP (SP2) to Windows XP (SP3). • Migrating from Novell software infrastructure to Microsoft (MS) technologies. • Replacing GroupWise with Microsoft Outlook email and personal management systems. The most noticeable changes for MAFQS

At this stage, the rollout schedule will be finalised and communicated to MAFQS staff during December. Training for each site will take place two weeks before the gear arrives. For further technical information and detail on how the infrastructure refresh will affect staff, visit /intra/projects/outlook/index.htm

The stats – what we did in October 06
Oct 05 Aircraft and Aircraft Passengers Passengers and Crew Total Aircraft Containers FCL containers Empty containers Total containers Personal Effects Clearances Inspections % of clearances inspected Used Vehicles and Machinery Total inspected Inspected in NZ Inspected prior to shipment % Inspected prior to shipment Total decontaminated Decontaminated in NZ Decontaminated prior to shipment % inspected requiring decontamination Vessel Arrivals Direct Coastwise Landing vessel passengers and crew Mail Total mail items opened Total mail items opened with risk goods % Mail opened with risk goods 425,329 2,547 28,077 12,599 40,676 2,797 1,293 46.2% 9,876 4,057 5,819 58.9% 4,679 3,184 1,495 47.4% 321 299 548 5,081 3,372 66.4% Oct 06 426,599 2,441 33,236 12,202 45,438 2,496 981 39.3% 9,431 3,877 5,554 58.9% 4,270 2,399 1,871 45.3% 305 300 1,692 6,099 3,848 63.1% % Change 0.3% -4.2% 18.4% -3.2% 11.7% -10.8% -24.1%

Your salute...

is keen to publish

news about colleagues
or direct-reports who have made an

-4.5% -4.4% -4.6% -8.7% -24.7% 25.2%

outstanding contribution

-5.0% 0.3% 208.8% 20.0% 14.1%

Send details of who and why to


Contact: 101-103 The Terrace PO Box 2526, Wellington Phone (04) 819 0164
Designed by Sandi Hawnt and Printed by Parallel Print Management

Shared By: