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A Milton CV Project Manager


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									Curriculum Vitae

Andrew Milton M.Sc. B.Sc. MBCS 84 Maple Road, Bristol BS7 8RG (T) 0117 9444567 (M) 07941 590448 a.milton@zoo.co.uk

PRINCE2 Practitioner qualified Over nine years’ new media experience, managing Web, Game, E-Learning and E-commerce projects with AXA, Sky, Volkswagen, BBC, T- Mobile, and other blue chip companies Over twenty four years project management experience Masters degree in Computer Science (Interactive Multimedia) - University of Westminster

3/7/08 – 17/4/09 Senior IT Project Manager AXA Insurance  Delivered the infrastructure, Interwoven/Autonomy content management system, design, information architecture, and content for the new AXA PPP Healthcare website. Delivered infrastructure despite organisational challenges – five locations, three organisations, and document approvals requiring thirty signatures. Integrated new site and CMS with the existing e-commerce solution. Liaised directly with internal clients and business sponsors, managed the requirements gathering phase, build, testing, and deployment. Mentored graduate trainee. 15/10/07 – 22/5/08 Senior Project Manager Sift Software  Delivered Drupal/PHP-based websites/online communities, CMS, and Web 2.0 tools such as forums, blogs, and user management, integrating these with the client's online services for VSO, Centaur Publishing, William Reed Publishing, and IOM3. Delivered a remote networked client demonstration despite technical difficulties – a brand new platform for the developers and intermittent network issues. Liaised directly with clients and managed the designers and developers through the requirements gathering phase, build, and deployment using Agile-based methods. Mentored junior project managers and managed third-party developers. 10/7/07 – 28/09/07 Senior Project Manager Tribal DDB  Managed the production of the Retailers section of www.vw.co.uk for Volkswagen. I co-ordinated the work of Java developers, xHTML coders, information architects, and graphic designers to rebuild Volkswagen UK’s retailer web presence.  I liaised directly with the client and a third party eGM to enable my teams to construct a real-time test drive booking service, a dealer-updatable news and events database complete with hosting and presentation layer, and a finance deal calculator connected live to VW finance. 20/11/06 – 9/3/07 Senior Web Project Manager Sky Online (BSkyB Ltd.)  Managed the design and production of the client-side CMS (Vignette) xHTML templates, Vignette development, and the monthly release of functionality and content on www.sky.com for a total budget of £1.4m. This includes the incorporation of Google email, calendar, and search tools and the SkyAnytime video-on-demand application for PC and Mobile platforms.  Liaising with the Head of Sky.com, Head of Internet Products and Services, Design Manager, Technical Project Manager, and third-party developers to deliver the XHTML templates, content, and external applications suppliers such as Google.  Planning resource requirements and monitoring the designer/developers' time to keep releases on schedule.  Compiled and managed the overall project plan.  Provided project management advice across Sky Online. 24/4/06 – 22/9/06 Senior Project Manager e3 Media Ltd.  Managed the concept design, online-application system/management tool - specification and build, (e3)CMS content population, and photographic production for the relaunch of FirstPlus.co.uk to coincide with the above-the-line advertising campaign.  Managed the TriumphMotorcycles.com programme of projects including the Dealer Mapping/Routefinder application released over twenty country specific sites.  Planned resourcing and monitored the designer/developers' time to keep the project on schedule.


Liaised with; o the Clients to deliver copy and assets, and to present the WIP rd o the Creative Director, Technical Head, Account Directors, and 3 -parties to deliver the projects.  Compiled and managed the overall project plans for First Plus and the Triumph programme.  Managed a production assistant, monitoring the content, quality, and volume of her work. 26/9/05 – 22/4/06 Web Project Manager Sky Online (BSkyB Ltd.)  Managed the design and production of the client-side CMS (Vignette) templates for the 2006 relaunch of Sky.com.  Planned resourcing and monitored the designer/developers' time to keep the project on schedule.  Liaised with the Design Manager, Technical Project Manager, and non-UK third-party developers to deliver the XHTML templates.  Compiled and managed the overall project plan.  Provided project management advice across Sky Online. 13/12/04 – 15/7/05 Project Manager MRM/Zentropy Partners  Managed the production of; o Hewlett Packard Price Catalogue for Western Europe, liaising with client’s managers across 14 countries and 10 languages on a monthly release cycle. o Micro-sites within, and updates to, the Hewlett Packard F1 Grand Prix and Total Print Management websites for the EMEA region. o Nelson Mandela’s 46664 AIDS awareness campaign website for Coca-Cola o A localised version of a Dutch viral email marketing application for Microsoft. o Email marketing HTML pages for Unilever’s Magnum 5 senses campaign. o Banners for Tourism Ireland.  Planned resourcing, briefed staff, and monitored developers' time to keep projects in budget.  Compiled project plans, PIDs, and budgets and presented them to the client.  Provided Risk Management advice to the department. 1/8/04 - 1/9/04 Project Manager Singles Ltd.  Planned the rebuild of www.singlescrowd.com an international profile matching database service.  Conducted the requirements gathering and produced the new functional specification for rebuilding and extending the site to include over one hundred partner sites.  Created the Project Initiation Document and Project Plan.  Provided research and advice on webserver implementation. 1/4/04 - 1/8/04 Project Manager Hardline Multimedia Ltd.  Conducted a requirements gathering exercise, designed, and developed www.chrisbaroninteriors.com 15/9/03 - 12/3/04 Projects Manager NESTA FutureLab  Managed the production of 12 networked e-learning games and software for PCs and PDAs covering science, creativity, and modern foreign languages for the National Endowment for Science Technology and the Arts with an annual budget of £0.5m.  Compiled, negotiated, and controlled contracts with partners such as the BBC, Aardman, and Hewlett Packard, and third parties to ensure the projects were delivered on time, to budget, and specification.  Designed, documented, and controlled the project idea selection and overall project management processes.  Provided detailed reports to the DfES and DTI on supported projects.  Compiled project budgets and forecasts.  Liaised with the stakeholders to ensure the projects' purposes, milestones, and deliverables were understood and agreed.  Managed the Projects Co-ordinator, her work, appraisals, and training. 15/7/03 - 14/9/03 Web Project Manager Betfair.com  Controlled the scope of each monthly and interim update to the live betting website.  Managed the release of e-commerce applications including negotiating downtime slots.  Ensured all projects kept to time, budget, and quality specification.  Liaised with Business Analysts to plan applications and fixes up to three months in advance.

4/02/02 - 7/02/03 Senior Project Manager Complete New Media Ltd.  Responsible for the financial, resource, technical, and quality management of the T-Mobile e-commerce consumer site, extranet, and ancillary websites, a team of seventeen people, and an annual budget of £2m.  Liaised with the stakeholders, gathered their requirements, defined the overall business requirements, and defined the project scope.  Managed and coached two PMs, co-ordinated leave, negotiated salaries, and conducted appraisals.  Produced proposals/statements of work, project initiation documents, functional specifications, and test and project plans. I also provided cost and contingency estimates.  Monitored developers' time to keep projects in budget and managed Java/J2EE testing.  Managed the full project lifecycle of the rebuilding and rebranding of www.one2one.co.uk to www.tmobile.co.uk, and strategic.t-mobile.co.uk for the MMS partnership between O2, Vodafone, and T-Mobile. Despite tight timescales both projects were delivered on time for business-wide changes.  Planned and controlled other projects that extended the sites' functionality and helped T-Mobile UK to be the most profitable part of the T-Mobile group.  Co-ordinated the delivery and integration of design and code from three third-party agencies, enabling the smooth delivery and release of each project.  Managed the SLA, Risks, Assumptions, Issues, Dependencies, and Change Requests, and addressed them directly with the client, providing full project reports. 23/4/01 - 26/10/01 Senior Project Manager Victoria Real Ltd.  Managed the £0.5m rebuild of Camelot's National Lottery site and a team of twenty-three designers, information architects, and developers, using XML, Java/J2EE, Websphere, and Interwoven.  Involved in each project stage from engagement, requirements gathering, scope definition, design and functional specification, writing the project initiation document, estimating the cost, producing the project plan, to supervising production, testing, and delivery.  Co-ordinated multiple external suppliers enabling the smooth progress of the project.  Rebuilt PizzaHut.co.uk and an online ordering system integrated with Pizza Hut's legacy systems. 7/2/00 - 1/2/01 Head of Project Management DNA Consulting Ltd.  Supervised three project managers. Conducted staff appraisals, salary reviews, and controlled leave.  Managed the full project lifecycle of E-commerce, Web, and iDTV projects for Castrol (2001 BIMA awards nominee), Royal & SunAlliance, Cheltenham and Gloucester Building Society (LloydsTSB) and others. Both Castrol and Royal & SunAlliance showed a £40k surplus in addition to their profit.  Provided business analysis for the requirements definition and functional specification of Kenco's B2B site.  Projects required the integration of HTML with other technologies such as ASP, JSP, Java, and Perl.  Liaised with other Heads of departments on management, HR, training, and resource issues.  Created a standard costing guide and project plan, shortening production time, and increasing efficiency.  Supervised the QA processes guaranteeing all graphics, code, and copy were to the highest quality.  Personally contributed graphics, code, or copy when necessary, enabling deadlines to be met despite temporary resource shortages. 1/7/99 - 6/1/00 New Media Consultant/Project Manager Freelance  Designed/developed the interface for Oracle’s B2B Intranet creation site for Perception Digital Media.  At Atticmedia I managed the production of websites for Comet, the BBC, and PriceWaterhouseCoopers.  Trained designers in “design for the web” and Dreamweaver skills for Diversity Creative Solutions.  Consultant to the Paper White Partnership on the CDROM “British Contemporary Furniture Design Virtual Showroom”. I conducted detailed market research, developed upgrading and re-branding strategies, and built a prototype search engine to which I applied formal usability testing. 1990 - 30/6/99 Principal Design Engineer/Project Manager Islington Council  Developed project-estimating software in Microsoft Access replacing the paper-based legacy system.  Design, supervision and financial management of major environmental engineering contracts.  Managed the installation of the Local Area Network using the PRINCE 2 methodology.  Trained ten people to update the GIS mapping database.

 Represented the Engineering Department on the Environmental Services' IT working group. 1984 - 1989 Assistant Engineer/Research Assistant Various  Research Assistant - Usability and Interface design research for energy consumption monitoring systems for the University of Bath.  Assistant Engineer - Design, supervision, and financial and project management of major engineering contracts for Lambeth and Thamesdown Borough Councils.

  1996 - 1998 Masters (merit) Interactive Multimedia University of Westminster Project management, Web authoring, media production, programming (C/C++), usability/HCI. 1978 - 1981 BSc. (Hons.) Engineering Science University of Warwick System analysis, programming in Fortran, and electronic, electrical, civil & mechanical engineering. Multimedia: Designed, developed, and maintain www.deadmanscurve.co.uk. Co-ordinated delivery with the offline promotion of Dead Man’s Curve’s third audio CD. Designed and developed "The Drum", a multimedia CDROM encyclopaedia of drums and drumming. Programming: Constructed an audio sampler and a distortion unit in C++. Built a viewing application for 3D objects in BASIC. Developed a screensaver/theme for Dead Man’s Curve’s first CD launch. Graphics: Designed seven record covers on Macs and PCs using PhotoShop and Quark X-Press. Audio: Edited sound files for www.worldvision.org.uk. Sound design for three productions for Sleeping Giant Theatre Company. Producer/Musician for over twenty years with over forty internationally released tracks. Visual: Photographs published in over twenty national and international publications and four exhibitions. Photographer for the Raleigh International expedition to Siberia 1994. Project photographer for AllChange community arts organisation 1992 - 95. Communication: Excellent report writing and presentation skills. Wrote magazine articles for BJP and Network magazines. Lectured in photographic skills for Raleigh International. Project Management Programs: MS project 11yrs, Open Workbench/Clarity 1yr. Multimedia: HTML 8yrs, JavaScript/DHTML 2yrs, CSS 2yrs, Director 3yrs, Lingo 3yrs, PhotoShop 11yrs, Dreamweaver 3yrs, Premiere 1yr, Cubase 9yrs, Soundforge/Cooledit 7yrs, Extreme 3D 1yr. Programming: C++ 2yrs, BASIC 4yrs, Access BASIC 2yrs, FORTRAN 2yrs, SourceSafe/CVS 3yrs. Test Director 2yrs. MSOffice Programs: Excel 11yrs, Word 11yrs, Access 6yrs, Visio 2yr, PowerPoint 2yr. Driving licence: Full, clean, car and motorcycle. http://www.axappphealthcare.co.uk – Health Insurance (E-com, CMS, Website, Infrastructure - PM) http://community.vsointernational.org – Charity Volunteer Community Website (CMS, Web 2.0 - PM) http://www.iom3.org – Professional Community Website (CMS, Web 2.0 - PM) http://www.vw.co.uk – Car retailers and finance (Web application and CMS - PM) http://www.firstplus.co.uk – First Plus online debt consolidation/loans (E-commerce - PM) http://www.triumphmotorcycles.com/– Triumph motorcycles global site (Web – PM) http://www.sky.com – BSKYB Ltd’s central customer-facing portal (Web – PM) http://h71032.www7.hp.com/gp/ – Hewlett Packard F1 Grand Prix website (Web – PM) http://www.singlescrowd.com – Singles Ltd dating website (E-commerce - PM, Inf. Arch) http://www.chrisbaroninteriors.com – CBI online antiques shop (Web – PM, Des, Code) http://www.nestafuturelab.org/showcase/show.htm - NESTA FutureLab projects' showcase http://www.t-mobile.co.uk – T-Mobile (E-commerce – PM) http://channel.t-mobile.co.uk – T-Mobile Vendor Extranet (Web – PM) http://www.nationallottery.co.uk - Camelot (Web & iDTV - PM)

Other Experience

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Miscellaneous Web Addresses (URLs)

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http://www.pizzahut.co.uk - Pizza Hut UK Ltd. (E-commerce - PM) http://www.castrol.com – Castrol (Web - PM, Des, Code, Copy) http://www.cheltglos.co.uk – Cheltenham & Gloucester Building Society (Web - PM, Des, Code) http://www.great-gifts.org. – World Vision (Web - PM, Des, Code, Audio) http://www.dna.co.uk – DNA Consulting Ltd (Web - PM, Des, Code) http://www.deadmanscurve.co.uk – Dead Man’s Curve (Web - PM, Des, Code, Copy, Audio) Rebecca Ansty – Senior Project Manager rebecca.ansty@axa-groupsolutions.com 0117 989 5515 AXA Group Solutions, AXA Centre, Stoke Gifford, Bristol BS43 8SW Verity McVarish – HR Manager verity@sift.com 0117 915 9600 Sift, 5th Floor, 100 Victoria Street, Bristol BS1 6HE BSkyB Human Resources hr2020@bskyb.com 020 7705 3000 BSkyB Ltd, HR2020, New Horizons Court 2 Shield Drive, Isleworth Middlesex TW8 9EX Annika Small - Managing Director annika.small@nestafuturelab.org 0117 915 8200 NESTA FutureLab, 1 Canons Road, Harbourside, Bristol BS1 5UH Saskia Donald - HR Manager sdonald@complete.co.uk 020 7383 5300 Complete New Media Ltd, 1-5 Midford Place, London, W1T 5BH Ashif Tejani - Senior Lecturer ashif@wmin.ac.uk 020 7911 5000 University of Westminster, School of Computer Science, Northwick Park, Harrow HA1 3TP _____________________________________________________


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