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Teaching Techniques

VIEWS: 42 PAGES: 44

									Seminar IX

Non-Verbal Communications
Jim O’Brien
ExCEEd Teaching Workshop July 12-17, 2009

What types of makeup might people
(actors, women, politicians, and others)

In your 2-person group, answer:

wear?

ExCEEd Teaching Workshop July 12-17, 2009

What types of makeup might people wear?
Foundation & powder Eye liner

Eye shadow
Concealer Eye brow pencil Blush Lipstick
ExCEEd Teaching Workshop July 12-17, 2009

WHY?
ExCEEd Teaching Workshop July 12-17, 2009

Foundation & powder

Eye liner
Eye shadow

Concealer
Eye brow pencil Blush Lipstick
ExCEEd Teaching Workshop July 12-17, 2009

Total Impact of Any “Faceto-face” Communication (words used) Vocal—38% (tone, speed, inflection, pitch, etc) Non-verbal cues—55%
ExCEEd Teaching Workshop July 12-17, 2009

Verbal—7%

Source=Albert Mehrabian

Non-verbal communications
ExCEEd Teaching Workshop July 12-17, 2009

In your 2-person group, define:

What is the most important prop that you have in the classroom?
ExCEEd Teaching Workshop July 12-17, 2009

“The most important props in most classrooms are the blackboard and overhead projector. Though commonplace and easily taken for granted, both need to be used effectively.”
-Wankat & Oreovicz
ExCEEd Teaching Workshop July 12-17, 2009

One Answer

“The most important props in most classrooms are the teacher’s body and voice. Though commonplace and easily taken for granted, both need to be used effectively.”
-Janet Sanders
ExCEEd Teaching Workshop July 12-17, 2009

Another Answer

Are you passionate about civil engineering?
ExCEEd Teaching Workshop July 12-17, 2009

How do you let your students know that you are passionate about engineering?
ExCEEd Teaching Workshop July 12-17, 2009

The Dilemma of Exemplary Teachers

They don’t know it if you don’t show it,

ExCEEd Teaching Workshop July 12-17, 2009

The Dilemma of Exemplary Teachers

They don’t know it if you don’t show it, but they will know what you do show.
ExCEEd Teaching Workshop July 12-17, 2009

The Dilemma of Exemplary Teachers

They don’t know it if you don’t show it, but they will know what you do show (whether you like it or not).
ExCEEd Teaching Workshop July 12-17, 2009

Learning Objectives for Today
Explain how appropriate non-verbal

your communications with students.
techniques will enhance

Explain how you can use non-verbal

“read” the engagement of your students in
communications clusters to their learning.
ExCEEd Teaching Workshop July 12-17, 2009

Context

An overview of Non-Verbal Communication

Clusters
Congruence

Consistency
Culture
ExCEEd Teaching Workshop July 12-17, 2009

Context

An overview of Non-Verbal Communication

Clusters
Congruence

Consistency
Culture

5 Cs

ExCEEd Teaching Workshop July 12-17, 2009

Context
Meanings change as context

changes Nonverbal behaviors must be appropriate to context. What happens when nonverbal cues are not appropriate to context? Who determines context?
ExCEEd Teaching Workshop July 12-17, 2009

Clusters
Seldom make judgments based on

one observed non-verbal cue. Corroborating gestures (look for three!!). Look also for “exceptions” to the rest of the cluster.

ExCEEd Teaching Workshop July 12-17, 2009

Congruence
Does your communication “match

up” (words, voice, & non-verbal cues) ?

ExCEEd Teaching Workshop July 12-17, 2009

Total Impact of Any Message
Verbal—7%

(words used) Vocal—38% (tone, inflection, etc) Non-verbal cues—55% If a stranger, up to 90% of message’s impact can be from non-verbal cues.
ExCEEd Teaching Workshop July 12-17, 2009

Source=Albert Mehrabian

Consistency
What is “normal”? How do I learn normal behaviors by

my students?

ExCEEd Teaching Workshop July 12-17, 2009

Culture
We’ll talk about North American

Non-verbal communication International faculty may have great feedback for us Some cues cross cultural boundaries US influence around the world
ExCEEd Teaching Workshop July 12-17, 2009

(we’ll talk US-based) Cues learned from society (usually)
Cultural base

Origins of Non-verbal cues

Meanings learned from society

(usually)

Most do not realize that they are

sending cues or are evaluating others cues....but they are!!
ExCEEd Teaching Workshop July 12-17, 2009

Usually not conscious of receiving

First Reaction is Emotional

cues or own reaction to cues. Decision made to
 Like

Non-verbal cues register in 1/40th

or dislike  Believe or disbelieve  Open up or close down

of a second.

ExCEEd Teaching Workshop July 12-17, 2009

For any message that you send to the students
They perceive a composite message

based on:
 Their  Your

Their perception is their reality.
ExCEEd Teaching Workshop July 12-17, 2009

• The words you use • Your vocal tone, inflections, pace, volume, etc • Non-verbal cues

Total-Message consisting of

pre-conceptions

For any message that you send to the students
They perceive a composite message

based on:
 Their

preconceptions  Your Total-Message consisting of

Their perception is their reality.
ExCEEd Teaching Workshop July 12-17, 2009

• The words you use • Your vocal tone, inflections, pace, volume, etc • Non-verbal cues Are you under control?

Non-verbal cues communicate about YOU and your message
Credibility & integrity
Expertise Enthusiasm Respect Rapport

ExCEEd Teaching Workshop July 12-17, 2009

The Exemplary Teacher Shows:
Competence  Knows something worth knowing  Shows BALANCE in stance Confidence  Comfortable in role & relationship  Shows RELAXATION Energy  Commitment & cares about subject & students  Shows by MOVEMENT
ExCEEd Teaching Workshop July 12-17, 2009

Good posture

Your stance cues competence

When at rest  Feet under shoulders  Weight balance

When moving  Not constantly “on the go”  “Going somewhere”; not pacing  Maintains appropriate distance
ExCEEd Teaching Workshop July 12-17, 2009

Appropriate Distance
Intimate Personal Social Public 6”-18” 18”-4’ 4’-12’ >12’

From Edward T. Hall
ExCEEd Teaching Workshop July 12-17, 2009

Table Seating Positions
A B1 B2

B3

B4

ExCEEd Teaching Workshop July 12-17, 2009

Your Upper Body cues Confidence & Energy
 Shoulders point to attention target  “Open arms”

 Strong, natural gestures

 At least one relaxed hand at the belt level

or above  Appropriate hands & fingers
   

Relaxed “The finger” “The Palm” No weak cues

ExCEEd Teaching Workshop July 12-17, 2009

Face is the critical focal point
Facial expressions matches with words If not, non-verbal cues win 80% eye contact while speaking 1 on 1 Almost constant eye contact while

listening Scan when speaking to a group; don’t bore holes in crowd What to do about “challenges”?
ExCEEd Teaching Workshop July 12-17, 2009

Appropriate Voice Volume
Gestures help prevent monotone. PRO-JECT voice to back wall
 Keeps

all engaged  Optimizes voice
• Slows rate of speech • Lowers voice pitch • Adds richness & timber
ExCEEd Teaching Workshop July 12-17, 2009

Be Attentive to Your Students’ Cues
Cluster
Other circumstances “I’m Listening” Cluster “I’m Engaged” Cluster “Deception/guilt” Cluster

ExCEEd Teaching Workshop July 12-17, 2009

“I’m Listening” Cluster
“I am not on mental holiday” Shoulders aligned with speaker

In almost constant eye contact
“Visible” body not moving Appropriate head & facial response

ExCEEd Teaching Workshop July 12-17, 2009

“I’m Engaged” Cluster
Listening cluster plus… Body angled toward speaker

May lean forward/off back of

chair Symbolic touch at face/head

ExCEEd Teaching Workshop July 12-17, 2009

Deception/guilt cluster
Change in  Rate of speech  Body movement Increased  Blinking  Preening

Side-to-side glances

Mouth/nose/tie area touching
ExCEEd Teaching Workshop July 12-17, 2009

The Non-verbal Exemplar Teacher
 Competence demonstrated with positive power  Weight balanced  Appropriate eye contact  Vocal Projection  Confidence demonstrated by  Relaxed body & hands  Comfortable in using space

 Enthusiasm demonstrated by energy in  Strong gestures at or above the belt-line  Purposeful full body movement  Vocal variety, emphasis, and expression
ExCEEd Teaching Workshop July 12-17, 2009

Closing Thoughts
Smile You are in charge Being nervous vs. being confident Practice, practice, practice  Video  Mirror  Peer Be yourself Smile

ExCEEd Teaching Workshop July 12-17, 2009

Learning Objectives for Today
Explain how appropriate non-verbal

techniques will enhance your communications with students. Explain how you can use non-verbal communications clusters to “read” the engagement of your students in their learning.
ExCEEd Teaching Workshop July 12-17, 2009

QUESTIONS?
ExCEEd Teaching Workshop July 12-17, 2009


								
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