BUSINESS PLAN 2005/2006
Objectives/Issues
Activities
Outcomes Linked to priorities set by Board
Personnel / Resources
Income Statement expense item
Cost per outcome
Time Begin
Frames End
Summary of business plan costs
Finance & Administration Audit Resource, Human Management and Development Domain Name Registration and Support Key account management (KAM) Benchmarking & Conferences Research Governance ICANN International Conference .zaDNA Communications strategy Marketing/public relations plan Stakeholder information Public/private partnerships Acquisition of equipment (capex)
Operational
524,220.00 82,000.00 1,207,000.00 50,000.00 12,000.00 545,000.00 320,000.00 171,000.00 120,000.00 410,000.00 30,000.00 567,000.00 25,000.00 0.00 10,000.00 4,073,220.00
TOTAL
Finance & Administration
1. Financial management policy and internal regulations 2. Set-up financial system for record keeping and preparing audited financial reports 3. Management of administration and systems
1.1 Develop and implement
1.1 Board and Xabiso
Accounting, Set-up and Secreterial fees Accounting, Set-up and Secreterial fees Administration fees (rent, telephone, bank charges etc) Accounting, Set-up and Secreterial fees
50,000.00 200,000.00 144,220.00
1-Apr-05 1-Apr-05 1-Apr-05 1-Apr-05
31-Mar-06 31-Mar-06 31-Mar-06 31-Mar-06 31-Mar-06
2.1 Outsourced function. Managed in accordance with the SLA 2.1 Board and Xabiso 3.1 Outsourced function. Managed in accordance with the SLA 3.1 Board and Xabiso 3.2 Updated when necessary 3.2 Board and Xabiso 4.1 Board and Xabiso
4. Procurement and provisioning policy 4.1 Maintain & update
50,000.00
1-Apr-05
Objectives/Issues
Activities
Outcomes Linked to priorities set by Board
Personnel / Resources
Income Statement expense item
Cost per outcome
Time Begin
Frames End 31-Oct-05 30-Sep-05 31-Jul-05
5. Develop procedures for preparing annual reports 5.1 Maintain and update 6. Compile an operations budget 6.1 Six months before start of as required by PFMA financial year 7. Draft fraud prevention plan 7.1 Develop and implement
6.1 Board and Xabiso 7.1 CEO and Xabiso
Accounting, Set-up and Secreterial fees Accounting, Set-up and Secreterial fees Accounting, Set-up and Secreterial fees
25,000.00 35,000.00 20,000.00
1-Apr-05 1-Sep-05 1-Apr-05
TOTAL
Audit Internal Audit Confirm appointment of internal audit function Internal risks identified Internal Audits planned Internal Audits executed Board and Xabiso Internal audit and Board Internal audit Internal audit Internal audit fees Quarterly audits
524,220.00
1-Apr-05 1-Apr-05 40,000.00 1-Apr-05 1-Apr-05 1-Apr-05 1-May-05 1-May-05 Accounting, Set-up and Secreterial fees External auditors
31-May-05 31-Mar-06 31-Mar-06 31-Mar-06 31-Mar-06 31-Jul-05 31-Jul-05
Audit recommendations implemented Board and Xabiso External Audit Meeting with external auditors External audit parameters defined Board and Xabiso Board and Xabiso
Audit packs prepared Audit conducted
Board and Xabiso Board and Xabiso
12,000.00 30,000.00
1-Apr-05 1-May-05 1-Jun-05
31-May-05 31-Jul-05 31-Mar-06
Audit recommendations implemented Xabiso
TOTAL
Human Resource, Management and Development
82,000.00
1, Policies and procedures
1.1 HR policies reviewed/updated 1.2 HR policies implemented
1.1 Board and Consultant 1.2 Board and Consultant
Consultants Consultants
12,000.00 5,000.00
1-Aug-05 1-Apr-05
31-Mar-06 28-May-05
2. Staffing 2.1 Permanent positions 2.1.1 New appointments handled Board Board 1-Apr-05 1-Apr-05 28-May-05 31-Mar-06 2.1.2 Temporary staff employed
Objectives/Issues
Activities
Outcomes Linked to priorities set by Board
2.1.3 Permanent position advertised 2.1.4 Interviews conducted 2.1.5 Appointment made
Personnel / Resources
Income Statement expense item
Cost per outcome
Time Begin
Frames End 31-Mar-06 31-Mar-06 31-Mar-06 31-Mar-06 31-Mar-06 31-Mar-06 31-Mar-06 28-May-05 28-Feb-06 28-Feb-06
Board and Xabiso Board Board and Xabiso Board Xabiso Board Board and Xabiso
Advertising Salaries
25,000.00 1,100,000.00
1-Apr-05 1-Apr-05 1-Apr-05 1-Apr-05 1-Apr-05 1-Apr-05
2.2 Temporary positions
2.2.1 Need for temp identified 2.2.2 Agency briefed 2.2.3 Temps interviewed 2.2.4 Temp employed
Salaries
40,000.00
1-Apr-05 1-Apr-05 15-Jan-06 15-Jan-06
3. Performance management
2.1 Performance agreements updated 2.1 Staff 2.2 Performance evaluated 2.3 Performance evaluated 2.2 Finance Committee 2.3 Board 3.1 CEO, Remuneration Committee and Consultant 3.2 CEO, Remuneration Committee and Consultant
3. Remuneration
3.1 Remuneration benchmarked 3.2 Remuneration increased
Consulting
10,000.00
15-Jan-06 15-Jan-06 15-Jan-06 15-Jan-06 15-Jan-06 15-Jan-06 15-Jan-06 15-Jan-06 15-Jan-06 15-Jan-06 1-Apr-05
28-Feb-06 28-Feb-06 28-Feb-06 28-Feb-06 28-Feb-06 28-Feb-06 28-Feb-06 28-Feb-06 28-Feb-06 28-Feb-06 31-Mar-06 31-Mar-06 31-Mar-06
4. Incentive scheme
4.1 Incentive scheme updated 4.2 Incentive scheme approved 4.3 Incentive scheme targets 4.4 Incentive scheme implemented updated 4.5 Incentive scheme target approved 4.6 Incentive scheme targets implemented scheme targets 4.7 Incentive measured 4.8 Incentive scheme payments made
5. Development
5.1 Development needs identified 5.1 CEO and all Managers 5.2 Development initiatives contracted 5.2 CEO and all Managers 5.3 Development progress evaluated (link to performance evaluation) 5.3 CEO and all Managers
Professional Development
15,000.00
1-Apr-05 1-Apr-05
TOTAL
Domain Name Registration and Support 1. ID the .zaDNA's footprints (ie. Number of employers and size/spread of represented sectors for each region)
1,207,000.00
1.1 Current data evaluated 1.2 Regional footprint determined 1.3 Regional strategy 1.4 Regional interaction strategy implemented
1.1 CEO and Consultant 1.2 CEO and Consultant 1.3 CEO and Consultant 1.4 CEO and Consultant
Research
50,000.00
1-Apr-05 1-Apr-05 1-Apr-05 1-Apr-05
31-Mar-06 31-Mar-06 31-Mar-06 31-Mar-06
Objectives/Issues
Activities
Outcomes Linked to priorities set by Board
1.5 Regional interaction strategy evaluated
Personnel / Resources
Income Statement expense item
Cost per outcome
Time Begin
Frames End 31-Mar-06
1.5 CEO and Board
1-Apr-05
TOTAL
Key account management (KAM) 1. Implemented a KAM strategy 1.1 KAM partners identified (national and international) 1.1 CEO and Board 1.2 KAM strategy updated 1.3 KAM strategy implemented 1.4 KAM strategy evaluated 1.2. CEO 1.3 CEO 1.4 CEO and Board Research
50,000.00
12,000.00
1-Apr-05 1-Apr-05 1-Apr-05 1-Apr-05
31-Mar-06 31-Mar-06 31-Mar-06 31-Mar-06
TOTAL
Benchmarking & Conferences 1. Attend international conferences 1.1 Determine issues for benchmarking 1.1 Finance Committee and Xabiso 1.2 Finance Committee and 1.2 Benchmarking strategy designed Xabiso 1.3 Benchmarking conducted 1.4 Benchmarking results evaluated and published 1.5 Corrective measures implemented 2. Operations of .zaDNA-like organisations 2.1 Determine issues for benchmarking 2.2 Benchmarking strategy 2.3 Benchmarking designed conducted 2.4 Benchmarking evaluated and published 2.5 Corrective measures implemented 3. National conferences held with 2.1 Determine issues for .zaDNA involvement conferencing 2.2 Conference designed 2.3 Conference conducted 2.4 Conference evaluated and information published 1.3 Board representatives 1.4 Finance Committee and 1.5 Board representatives Xabiso Travel & Accommodation
12,000.00
130,000.00
1-May-05
31-Mar-06
2.1 Management Committee 2.2 Management Committee 2.3 Management Committee 2.4 Management Committee 2.5 Management Committee
Travel & Accommodation
130,000.00
1-Jul-05
31-Mar-06
2.1 Management Committee 2.2 Management Committee 2.3 Management Committee 2.4 Management Committee
Travel & Accommodation Consultants Venue rent Printing & Stationery
200,000.00 50,000.00 20,000.00 15,000.00 545,000.00
1-Jul-05
31-Mar-06
TOTAL
Research 1. .zaDNA-like structures, function and operations 1.1 Research needs determined 1.1 Board and Consultant Research
160,000.00
1-Apr-05
31-Mar-06
Objectives/Issues
Activities
Outcomes Linked to priorities set by Board
1.2 Research plan developed 1.3 Research conducted 1.4 Research findings implemented and published
Personnel / Resources
Income Statement expense item
Cost per outcome
Time Begin
Frames End
1.2 Board and Consultant 1.3 Board and Consultant 1.4 Board and Consultant 2.1 Board representatives and consultant 2.2 Board representatives and Consultant 2.3 Board representatives and Consultant
2. Cost and benefit of structure of DNA research 2.1 Research plan updated 2.2 Research conducted 2.3 Research findings published
Research
160,000.00
1-Apr-05
31-Mar-06
TOTAL
320,000.00
Governance
1. Review constitution 2. Resolve general issues 3. Conduct Board elections
1.1 Annual review completed 2.1 Issues resolved 3.1 Elections advertised 3.2 Public plenary held 3.3 Board elected 3.4 Board inducted
1.1 Board and consulted attorneys Professional fees 2.1 Board and Consultant 3.1 Xabiso 3.2 Management Committee 3.3 Management Committee 3.4 Xabiso 4.1 Board, Xabiso and staff 5.1 Board and consultants 6.1 Management Committee and Xabiso Travel & Accommodation Consultants Consulting Advertising
20,000.00 20,000.00 16,000.00
1-Oct-05 1-Oct-05 1-Oct-05 1-Oct-05 1-Oct-05 1-Oct-05
31-Mar-06 31-Mar-06 31-Mar-06 31-Mar-06 31-Mar-06 31-Mar-06 31-Mar-06 31-Mar-06
4. Hold annual strategy conference 5. Build Board capacity
4.1 .zaDNA strategy updated 5.1 Board capacity built
25,000.00 15,000.00
1-Oct-05 1-Apr-05
6. Update code of conduct
6.1 Code of conduct updated 7.1 Annual review with DoC and contractors 8.1 Monthly reports and progress considered by Board 9.1 Monthly CEO report to Board 9.2. Required reporting to DoC
Consulting
5,000.00
1-Oct-05
31-Mar-06
7. Review SLA
7.1 Management Committee
1-Oct-05
31-Mar-06
8. Board meetings 9. Reporting
8.1 Board, CEO and Xabiso 9.1 CEO
Travel & Accommodation
70,000.00
1-Apr-05 1-Apr-05 1-Apr-05
31-Mar-06 31-Mar-06 31-Mar-06
Objectives/Issues
Activities
Outcomes Linked to priorities set by Board
Personnel / Resources
Income Statement expense item
Cost per outcome
Time Begin
Frames End
TOTAL
ICANN 1. Establish system for payment of contributions 1.1 Basis of payment evaluated Based on 50% of the expectation of $0,20 per domain. 1.2 Amounts allocated 1.1 Board and CEO 1.2 Board and CEO ICANN
171,000.00 120,000.00 monthly monthly monthly monthly
TOTAL
International Conference 1. Assistance with convening international conferences 1.1 Manage conference co-ordination in terms of SLA 1.2 Determine level of assistance and participation 1.3 Conference held 1.4 Conference evaluated 1.1 Management Committee and Project Manager 1.2 Management Committee and Project Manager 1.3 Management Committee and Project Manager 1.4 Management Committee, Project Manager and Stakeholders Consulting Travel & Accommodation Printing Conference
120,000.00 25,000.00 250,000.00 15,000.00 120,000.00 410,000.00 1-Jun-05 31-Mar-06
TOTAL
.zaDNA Communications strategy
1. Update and implement communications strategy
1.1 Communications strategy updated, documented and signed off by Board 1.2 Implement the strategy 1.3 Monitoring and evaluation
1.1 Management Committee and Consultants 1.2 Consultants 1.3 Management Committee and Consultants
Consulting
30,000.00
1-Apr-05 1-Apr-05 1-Apr-05
31-May-05 31-Mar-06 31-Mar-06
TOTAL
Marketing/public relations plan 1. Develop marketing and public 1.1 Marketing plan developed and relations plan adopted by Board 1.1 Board and Consultants Consulting
30,000.00
30,000.00
1-Apr-05
31-May-05
2. Identify priorities
2.1 Communications needs identified in line with DoC and Board Strategy 2.1 Board and Consultants 3.1 Website managed, Connectivity and e-mail
1-Apr-05
31-May-05
3. Implement plan
3.1 Webmaster
Consulting
30,000.00 Ongoing
Ongoing
4. Bi-monthly newsletter
4.1 Information collected 4.2 Layout and design 4.3 Newsletter reproduced 4.4 Newsletter distributed
4.1 Consultant 4.2 Consultant 4.3 Consultant 4.4 Electronic Mailing House
Printing Consultant Postage
30,000.00 Bi-monthly 60,000.00 Bi-monthly 8,000.00 Bi-monthly Bi-monthly
Ongoing Ongoing Ongoing Ongoing
Objectives/Issues
Activities
Outcomes Linked to priorities set by Board
5.1 Planning conference 5.2 Conference run 5.3 Conference evaluated 6.1 Press release information collected release information 6.2 Press prepared 6.3 Press release distributed
Personnel / Resources
Income Statement expense item
Cost per outcome
Time Begin
Frames End 31-May-05 31-Mar-06 31-Mar-06 31-Mar-06
5. Annual .zaDNA conference
5.1 Board and Consultants 5.2 Board and Consultants 5.3 Board 7.1 Management Committee 7.2 Management Committee 7.3 Management Committee 7.1 Technical Committee 8.1 Technical Committee and consultants 9.1 Management Committee 10.1 Consultants 10.2 Consultants 10.3 Consultants 10.4 Consultants 10.5 Mailing House
Consulting Conference Travel & Accommodation
12,000.00 50,000.00 100,000.00
1-Apr-05 15-Mar-06 15-Mar-06 1-Apr-05
6. Press release
7. Radio interviews
7.1 Radio interviews arranged 8.1 Advertisements designed and placed 9.1 Relationship marketing visits made 10.1 Information collected and compiled 10.2 Writing of the annual report 10.3 Layout and design 10.4 Annual report reproduced 10.5 Annual report distributed
Advertising
20,000.00
1-Apr-05
31-Mar-06
8. Advertisement 9. Relationship marketing 10. Annual report
Advertising Travel & Accommodation Consulting Printing
80,000.00 25,000.00 25,000.00 40,000.00
1-Apr-05 1-Apr-05 1-Apr-05 1-Aug-05 1-Aug-05 1-Aug-05
31-Mar-06 31-Mar-06 31-Mar-06 31-Oct-05 31-Oct-05 31-Oct-05 31-Oct-05
Postage
16,000.00
1-Aug-05
11. Publications
11.1 Posters, leaflets, brochures and booklets developed and printed 11.1 Consultants
Printing
25,000.00
1-Apr-05
31-Mar-06
12. Monitoring and evaluation
12.1 Surveys conducted
12.1 Consultants
Consulting
16,000.00
1-Apr-05
31-Mar-06
TOTAL
Stakeholder information 1. Update stakeholder information 1.1 Stakeholder information verified 2.1 Stakeholder information evaluated and monitored 1.1 Consultants Consulting
567,000.00 25,000.00 1-Apr-05 31-Mar-06
2. Monitoring and evaluation
2.1 Consultants
1-Apr-05
31-Mar-06
TOTAL
Public/Private partnerships 2. Monitoring and evaluation 2.1 SLA I.t.o. finance and IT managed 2.1 Board and Xabiso
25,000.00 1-Apr-05 31-Mar-06
Objectives/Issues
Activities
Outcomes Linked to priorities set by Board
Personnel / Resources
Income Statement expense item
Cost per outcome
Time Begin
Frames End
TOTAL
Acquisition of equipment (capex)
0.00
10,000.00
1-Oct-04
31-Mar-05
TOTAL
10,000.00