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					African Northwest, Inc.
470 S. Kenyon Street, Seattle, WA 98108 Phone: (206) 267-4434 Fax: (206) 267-4457 EMAIL: anw@anw.net

Toll Free Phone: (800) 758-7674 Toll Free Fax: (888) 279-3318 WEB SITES: www.africannorthwest.com & www.anw.net

T

hank you for your interest in African Northwest. We have been serving retail pet shops, garden centers and nurseries since 1981. Our inventory includes freshwater tropical fish, tropical aquarium and terrarium plants, ornamental goldfish, pool fish, koi, birds and small animals. During the spring and summer months, we feature outdoor water garden plants. We offer a complete selection of feeder items for your convenience. We also carry over 80 major lines of dry goods merchandise to compliment our livestock.
Our livestock is quarantined, medicated, conditioned and guaranteed ready for sale. Tropical fish are treated for a minimum of seven days. Our dry goods are nationally known and competitively priced. We offer outstanding weekly specials on livestock and monthly promotions on dry goods. Our terms are C.O.D. or prepay credit card until credit is established. After credit approval, terms are net 10 days. A 2.00% per month finance charge will be assessed on balances more than 30 days. In the unlikely event that collection proceedings are necessary, the buyer agrees to pay all extra costs incurred.

Please read our policies and procedures regarding deliveries & returns on the attached sheet.
Our warehouse is located at 470 S. Kenyon Street in South Park. You are welcome to stop by, but please call first. Warehouse access is restricted due to insurance regulations. Regular business hours are 9:00 to 5:00 p.m., Monday through Thursday and 9:00 a.m. to 3:00 p.m. on Friday. Tom Parker President Justin Long General Manager Sandy Saechao Credit Manager

African Northwest, Inc.
470 S. Kenyon Street, Seattle, WA 98108 Phone: (206) 267-4434 Fax: (206) 267-4457 EMAIL: anw@anw.net

Toll Free Phone: (800) 758-7674 Toll Free Fax: (888) 279-3318 WEB SITES: www.africannorthwest.com & www.anw.net

Policy and Procedures - Delivery & Returns
ORDERING POLICY Minimum order for delivery will vary depending on distance from Seattle. Our current minimum order delivery charge for our Long Distance Routes is $350.00 excluding feeder items. Any pick up order under $50.00 will incur a $10.00 handling charges. This includes livestock and dry goods. Please contact our sales office for more details. RETURN MERCHANDISE POLICY (STORES NOT VISITED BY A SALESPERSON AT LEAST ONCE A MONTH) All return items MUST be listed on a request for credit form by your ANW driver. You will sign and keep the pink copy. The merchandise along with the white and yellow copy will be returned to our warehouse. Our “Returns Department” will review your returned items and upon acceptance of the items a credit will be issued to your account. Please do not adjust any invoices when requesting credit. All returns MUST follow the RETURN CRITERIA below. RETURN MERCHANDISE POLICY (STORES VISITED BY A SALESPERSON AT LEAST ONCE A MONTH) All Return Items MUST be written up by your ANW salesperson and put in a separate box with the yellow copy of your paperwork. On your next scheduled delivery the box should be given to your ANW driver along with the white copy of your paper work. The pink copy should be retained for your records. All returns MUST follow the RETURN CRITERIA below. RETURN CRITERIA 1. Product should be in its original packaging, and in “Resale” condition. Items with price tags will not be accepted. 2. Please do not write on the manufacturer’s boxes. 3. All returned items are subject to manufacturer’s warranty and return policies. ANW will not accept expired product more than thirty days after the printed expiration date. 4. The return of non-defective items is subject to a 20% re-stocking fee. 5. Credit will only be issued on items purchased within ONE YEAR of return date. DELIVERY VERIFICATION Please verify the quantity of pieces received. Credit will not be issued for missing pieces after the “Delivery Record” (Local Deliveries) or “Bill of Lading” (Common Carrier Deliveries) are signed. The driver must call in all discrepancies at the time of delivery. AQUARIUM DELIVERY POLICIES When receiving glass and/or acrylic aquariums, please inspect all aquariums and terrariums delivered. Please ensure that when you sign for aquariums they are in good condition. No credit will be issued for damaged aquariums after they have been accepted. DAMAGES UPON DELIVERY Our drivers do their best to deliver your order in a timely manner and without damage. If any items are damaged in transit, the damage must be noted upon delivery. Your driver will then issue a Request for Credit and return the damaged items to our warehouse; a credit will be issued at this time. Please do not adjust any invoices. Please feel free to check with any ANW customer representative if you have any questions or concerns about this or any policy from African Northwest, Inc. COMMON CARRIER BOX CHARGES  $2.50 per Goldfish box – No Styrofoam (Non-Refundable)  $6.00 per Styrofoam box ($3.00 Refundable)  $2.00 per Heat Pack (Non-Refundable)  $2.00 per Ice Pack (Non-Refundable)  $5.00 per Small Animal box (Non-Refundable)  $18.00 per Plastic Animal Shipping box ($14.00 Refundable)

African Northwest, Inc.
470 S. Kenyon Street, Seattle, WA 98108 Phone: (206) 267-4434 Fax: (206) 267-4457 EMAIL: anw@anw.net

Toll Free Phone: (800) 758-7674 Toll Free Fax: (888) 279-3318 WEB SITES: www.africannorthwest.com & www.anw.net

Date : ____ / ____ / ____ Store Name: Store Address: ___________________________________________________________ ___________________________________________________________ ___________________________________________________________ Phone Number: Fax Number: E-mail / Website Address: Name of Owner: Name of Manager: Name of Fish Buyer: How are your orders delivered? Do you have a storefront? How long have you been in business? Who referred you to us? Who do you presently buy fish from? Who do you buy dry goods from? How many freshwater tanks do you have? How many saltwater tanks? How many reptile cages? How many small animal cages? How many bird cages? ___________________________________________________________ ___________________________________________________________ ___________________________________________________________ ___________________________________________________________ ___________________________________________________________ ___________________________________________________________ ___________________________________________________________ ___________________________________________________________ ___________________________________________________________ ___________________________________________________________ ___________________________________________________________ ___________________________________________________________ ___________________________________________________________ ___________________________________________________________ ___________________________________________________________ ___________________________________________________________ ___________________________________________________________

********************************************************************************************** FOR OFFICE USE ONLY Box Charges: Call Day: Delivery Day: Added To Database: Letter Sent: Added To Mailing List: Price List Sent: Added To Phone List: Yes M M T T No W W TH TH F F A.M. A.M. P.M. P.M.

_____/_____/_____ _____/_____/_____ _____/_____/_____ _____/_____/_____ _____/_____/_____

By ________ By ________ By ________ By ________ By ________

African Northwest, Inc.
470 S. Kenyon Street, Seattle, WA 98108 Phone: (206) 267-4434 Fax: (206) 267-4457 EMAIL: anw@anw.net

Toll Free Phone: (800) 758-7674 Toll Free Fax: (888) 279-3318 WEB SITES: www.africannorthwest.com & www.anw.net

Business Name ______________________________________________________ Mailing Address ______________________________________________________ City ________________________ Telephone Number ________________________ Accounts Payable Contact ________________________ Bank Name ________________________ City ________________________ State ___________ Fax Number ________________________ Date of Incorporation (if applicable) ___________ Bank Address ________________________ State ___________ Zip _________ Zip _________

Date ______________________ Email/Web Site Address ______________________ Resale I.D. # ________________________ Annual Dollar Volume Sales ________________________ Checking Account Number ________________________

BUSINESS REFERENCES – Please list complete address, telephone number and fax number for references. NAME OF FIRM ADDRESS CITY STATE ZIP 1. ________________________________________________________________________________________________ 2. ________________________________________________________________________________________________ 3. ________________________________________________________________________________________________ OWNERS, OFFICERS, PARTNERS – Please list all owners, officers and/or partners. NAME TITLE ADDRESS CITY STATE ZIP SS # 1. ________________________________________________________________________________________________ 2. ________________________________________________________________________________________________ 3. ________________________________________________________________________________________________ African Northwest, Inc. reserves the right to reject any application. A service charge of one and a half percent (2%) per month will be charged on any past due balances. The entire indebtedness is due and payable if payments are in default. It is understood that all credit functions are processed in Seattle, King County, Washington. In the event of suit or legal action, reasonable attorney fees and court costs will be paid by the undersigned and processed through African Northwest, Inc. headquarters in Seattle, King County, Washington. A $25.00 fee may be assessed on all NSF and bank returned checks. I/We certify that all of the above information is correct. By submitting this Application For Credit, I/We authorize you to investigate my/our credit and agree to the terms shown. SIGNATURE OF AN OWNER, OFFICER OR PARTNER (Listed above) X _____________________________________________________________________ Date ______________

African Northwest, Inc.
470 S. Kenyon Street, Seattle, WA 98108 Phone: (206) 267-4434 Fax: (206) 267-4457 EMAIL: anw@anw.net

Toll Free Phone: (800) 758-7674 Toll Free Fax: (888) 279-3318 WEB SITES: www.africannorthwest.com & www.anw.net

PERSONAL GUARANTEE
Business Name: __________________________________________ Date: ____________________

In consideration of credit being extended by African Northwest to the above named applicant for merchandise to be purchased whether applicant be an individual or individuals, a proprietorship, a partnership, a corporation, or other entity, the undersigned guarantor or guarantors each hereby contract and guarantee to African Northwest the faithful payment, when due, of all accounts of said applicant for purchases made. The undersigned guarantor or guarantors each hereby expressly waive all notice of acceptance of this guarantee, notice of extension of credit to applicant, presentment, and demand for payment on applicant, protest and notice to undersigned guarantor or guarantors of dishonor or default by applicant or with respect to any security held by African Northwest extension of time of payment to applicant, acceptance of partial payment or partial compromise, all other notices to which the undersigned guarantor or guarantors might otherwise be entitled and demand for payment under this guarantee. Any revocation of the guarantee shall be in writing and delivered to (Store Name & Address).

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___________________________________________________________________________________________________ Name (PleasePrint) ______________________________________ Signature Title Home Address Title: _____________________________________ City State Zip S.S. #

__________________________________________________________________________________________________ Name (PleasePrint) ______________________________________ Title: _____________________________________


				
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