Motivation - Australian Maritime College AMC

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							Motivation
Topics: •Hierarchy of needs •Two factor theory •ERG theory •Acquired needs theory •Expectancy theory •Equity theory •Goal setting theory
http://imagecache2.allposters.com/images/pic/PYR/PP30580~Motivation-Posters.jpg

•Reinforcement theory •Social learning theory

Readings 8.1 – 8.9

Text Chapter 9
Prashant Bhaskar

Motivation What is motivation? ‘The force energising, or giving direction to, behaviour’
(Bartol et al. 2008)

ability

motivation

environment

Performance

Prashant Bhaskar

Motivation

Needs

Behaviours

Rewards / Reinforcements

Cognitive activities

Prashant Bhaskar

Motivation – Need theories
Maslow’s hierarchy-ofneeds:

Self-actualisation Esteem Belongingness Safety

Management Challenge • Recognise and satisfy emerging needs

Physiological

Prashant Bhaskar

Motivation – Need theories
Herzberg’s two-factor theory:

Management Challenge • Use hygiene factors to reduce dissatisfaction • Use motivators to create job satisfaction

Hygiene factors
High dissatisfaction

Motivators
High satisfaction

Prashant Bhaskar

Motivation – Need theories
Alderfer’s ERG theory:
Management Challenge •Multiple needs may have to be satisfied •Allow employees to satisfy growth needs

Growth needs Relatedness needs

How ERG theory differs from Maslow

• More than one need may motivate
at one time • Order of needs can be different to

Existence needs

different people
• Frustration-regression principle

Prashant Bhaskar

Motivation – Need theories
McClelland’s acquired needs theory:

Which needs make the best manager?

Need for achievement
Personal power Institutional power

Need for power

Need for affiliation

Prashant Bhaskar

Motivation – Cognitive theories
Vroom’s Expectancy theory:

Effort – Performance Expectancy

Performance -Outcome Expectancy

Valence

Effort

Performance

Valence

Prashant Bhaskar

Motivation – Cognitive theories

Other Cognitive theories

Equity Theory – people prefer balance between inputs and outputs

Goal Setting Theory – specifies a purpose for employee action

Prashant Bhaskar

Motivation – Reinforcement theory
Increases behaviour

Positive reinforcement

Negative reinforcement

Encourages maturity

Encourages immaturity

Extinction

Punishment

Decreases behaviour
Prashant Bhaskar

Motivation – social learning theory

Behaviour:

Symbolic processes

Managerial Implications • Use of positive models • Employees are affected by own and other’s experiences

Self control

Vicarious learning

Prashant Bhaskar

Motivation
•Hierarchy of needs •ERG theory •Two factor theory •Acquired needs theory

Needs

•Reinforcement theory •Social learning theory

Behaviours

•Expectancy theory •Equity theory •Goal setting theory

Rewards / Reinforcements

Cognitive activities

Prashant Bhaskar

Motivation

Key productivity factors (AIM survey)
•More recognition of good work •More info on what’s going on •More opportunities to develop skills, abilities and creativity •Money

•More interesting work

Prashant Bhaskar

Motivation

General guidelines: • • • • • • • Match people to jobs Recognise individual needs and wants Ensure goals are perceived as attainable Provide ample opportunity for growth and creativity Link rewards to performance Check the system for equity Remember that needs change
Prashant Bhaskar

Motivation

Topics:

Readings 8.1 – 8.9
Text Chapter 9 Text pp. 292 – 293, Qn 1-8, 11

•Hierarchy of needs •Two factor theory •ERG theory •Acquired needs theory

•Expectancy theory
•Equity theory •Goal setting theory

•Reinforcement theory
•Social learning theory

Prashant Bhaskar


						
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