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401(k) Employee Satisfaction Survey

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401(k)  Employee Satisfaction Survey Powered By Docstoc
					401(k) Employee Satisfaction
Survey
This survey asks employees to rate their satisfaction on the company’s 401(k) plan. This
survey asks employees to rate the 401(k) plan, whether the plan is the employee’s
primary savings for retirement, the plan’s time-based limitations, and more. In addition,
the company can add any custom questions that may be necessary. This survey is ideal
for small businesses or other entities that want to assess employee satisfaction on the
401(k) plan.
                       401(k) EMPLOYEE SATISFACTION SURVEY

We at ________________ [Instructions: Insert the Company’s name] (“Company”) want to
take this opportunity to evaluate participant satisfaction with Company’s 401(k) plan (the
“Plan”). Company desires for the Plan to be competitive and provide value to each of its
participants. Please help us improve the Plan by taking a few minutes to answer the following
questions. Should you have any questions or comments with regards to the contents of this
survey, please comment accordingly in the comments section included at the end of the survey.

1.       Are you participating in the Plan?

         Circle One: Yes or            No.
         If no, do not complete survey

2.       Overall, how would you rate your experience with the Plan?
                ______________________________________________________________
N/A             0      1      2       3      4      5       6      7 8 9    10

Not                     Terrible           Below              Okay        Good   Great   Excellent
Applicable                                 Average

3.       Is the Plan your primary source of retirement savings?

         Circle One: Yes or             No.
         If no, indicate your primary retirement savings account: ______________________

4.       In the last year, has your Plan balance increased or decreased?

         Circle One:        Increased          or       Decreased.

5.       Have you consummated at least one transaction within the last year?

         Circle One: Yes or               No.
         If yes, indicate the type of transaction(s): ______________________

6.     How would you rate the accuracy and timeliness of the Plan Administrator’s processing
of forms submitted?
              ______________________________________________________________
N/A           0     1      2      3      4      5       6      7     8       9       10

Not                     Terrible           Below              Okay        Good   Great   Excellent
Applicable                                 Average

7.       How would you rate the Plan Administrator’s helpfulness in answering your questions?
              ______________________________________________________________
N/A           0      1        2      3     4       5       6       7     8       9      10


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Not                     Terrible           Below              Okay        Good   Great   Excellent
Applicable                                 Average

8.       How would you rate the Plan’s current time-based limitations on the transfers of funds?

                  ______________________________________________________________
N/A               0     1     2     3     4     5     6     7     8     9     10

Not                     Terrible           Below              Okay        Good   Great   Excellent
Applicable                                 Average

9.       Would you like to change the time-based limitations?

         Circle One: Yes or              No.
         If yes, indicate the frequency you would prefer: ______________________

10.      How would you rate the Plan’s flexibility?
              ______________________________________________________________
N/A           0      1        2      3       4      5 6 7     8     9     10

Not                     Terrible           Below              Okay        Good   Great   Excellent
Applicable                                 Average

11.      How would you rate the convenience of the Plan?
              ______________________________________________________________
N/A           0      1        2     3      4        5    6 7  8     9     10

Not                     Terrible           Below              Okay        Good   Great   Excellent
Applicable                                 Average

12.      How would you affordability of the Plan’s administrative fees?
              ______________________________________________________________
N/A           0      1       2       3       4       5      6       7   8 9 10

Not                     Terrible           Below              Okay        Good   Great   Excellent
Applicable                                 Average

13.      How would you rate variety of the Plan’s investment options?
              ______________________________________________________________
N/A           0      1       2       3       4       5     6       7  8 9 10

Not                     Terrible           Below              Okay        Good   Great   Excellent
Applicable                                 Average

14.      Would you like to see additional investment options added?



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         Circle One: Yes or               No.
         If yes, indicate the type of investment option: ______________________

15.      How would you rate your understanding of the investment options in the plan?
              ______________________________________________________________
N/A           0      1       2      3      4       5       6      7       8       9   10

Not                     Terrible           Below              Okay        Good         Great      Excellent
Applicable                                 Average

16.      How do you receive your Plan investment information?

         Indicate source: ______________________

17.    Would you like Company and/or the Plan Administrator to offer additional Plan
investment and savings education?

         Circle One:        Yes      or        No.

18.      How confident are you that you will have enough money to retire??
               ______________________________________________________________
N/A            0      1       2       3       4     5     6       7       8 9 10

Not                    Will Not            Not             Moderately     Confident    Very       Extremely
Applicable             Be Able To         Confident        Confident                  Confident   Confident

19.      Comments:

______________________________________________________________________________
______________________________________________________________________________
___________________________________________________________________________




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Description: This survey asks employees to rate their satisfaction on the company’s 401(k) plan. This survey asks employees to rate the 401(k) plan, whether the plan is the employee’s primary savings for retirement, the plan’s time-based limitations, and more. In addition, the company can add any custom questions that may be necessary. This survey is ideal for small businesses or other entities that want to assess employee satisfaction on the 401(k) plan.