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IT 282 Final Project Training Tip Guide.docx

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					Your company, Datamax, Inc., which is in the process of creating an
internal computer support department, has asked you to develop a
training tip guide for its new department. This guide will outline the
importance of installing, maintaining, and troubleshooting operating
systems. The guide will be used to train future IT support staff in the
proper ways to maintain the company’s computer software, according to
the department’s rules, regulations, policies, and timelines. You have
also been asked to create a name for the computer support department
and a title for the guide.
Resource: Appendix A
Write a 350- to 700-word description for the following six topics,
addressing each bulleted item:
Overview of Operating Systems
Components and functions of operating systems
Different versions of Windows® operating systems, including Windows
2000, Windows XP, and Windows Vista®
Installation of Windows® Operating Systems
Procedures to install Windows 2000, Windows XP, and Windows
Vista® operating systems
Methods of supporting operating systems
Possible concerns when installing and maintaining operating systems
Troubleshooting and Maintenance Issues for Operating Systems
Troubleshooting techniques for operating system-related problems
Maintenance issues for operating systems
Upgrading an operating system compared with a clean installation
Networking and Security of Operating Systems
Networking in operating systems
Possible concerns when connecting an operating system to a network
Security features of Windows 2000, Windows XP, and Windows Vista®
operating systems
Steps to secure modern operating systems
Personal Computers on the Internet
Difference between Internet and network connections
Steps to connect a workstation to the Internet
Potential problems and solutions when connecting an operating system
to the Internet
Legacy Operating Systems
Features of older operating systems
Potential issues involved with supporting legacy Windows® operating
systems
Support of older applications in current operating systems
Compile your descriptions into a 2,100- to 4,200-word training tip guide.
The guide is not required to be in APA format. Images and photos may
be included when necessary. Do not violate any copyright laws with the
use of photos or diagrams.
Post your final project as an attachment.