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xxxx_A4 Consumer properties - British Retail Consortium

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					Consumer Protection:
Marketing and Advertising
in a New Regulatory Era
                            The British Retail
                            Consortium is organising
                            a comprehensive one day
                            conference on marketing
                            practices in response to
                            imminent regulatory
                            changes to current
                            consumer law policies.


                            Geoffrey Budd
                            DSG international plc

                            Paul Downhill
                            Home Retail Group

                            Ian Edwards
                            Office of Fair Trading

                            Harold Gay
                            Alliance Boots plc

                            Christopher Graham
                            Advertising Standards
                            Authority

                            Clive Jones
                            Local Better
                            Regulation Office

                            Graham Russell
                            Local Better
                            Regulation Office

                            Ron Gainsford
                            Trading Standards
                            Institute




Tuesday 18 March 2008
Congress Centre, London
Consumer Protection: Marketing and Advertising
in a New Regulatory Era


This full day conference will feature presentations on consumer protection from
government officials, legal experts, as well as retailers with day to day involvement in
marketing and promotions. Attendees will leave the event with a clear understanding
of the impact these changes will have on consumer relations and what policies they
need to put in place to ensure compliance.

The day will outline and discuss:
The Unfair Commercial Practices Directive (UCPD)
• The UCPD will come into effect April 2008 replacing key parts of the Consumer Protection Act and the Trade
  Descriptions Act. It aims to protect consumers and will introduce a general duty not to trade unfairly. Breaching
  these new regulations can mean both criminal and civil sanctions.
• Speakers in this session will set out the new UK regulations when implementing the Directive and provide
  guidance on reviewing internal policies to ensure compliance.

Advertising, Pricing and Promotions
• The new prices ‘code’ offers retailers guidance on how to price and promote goods.
• The speakers will explain the guidance and how to draft terms and conditions as well as identify the
  opportunities the new ‘code’ presents.

Retail Enforcement Pilot
• The Better Regulation Executive is rolling out the Retail Enforcement Pilot to a range of authorities nationwide
  during 2007/08. This aims to lead to better co-ordination and fewer burdens of inspections whilst enforcing
  consumer and employee protection.
• The speaker in this session will talk through the impact of the pilot for retailers.

Enforcement
• The regulatory Enforcement and Sanctions Bill establishes the Local Better Regulation Office (LBRO) and
  introduces administrative penalties. It is anticipated that the Bill will come into force summer 2008.
• This session will feature presentations outlining the work of the LBRO, how the primary authority principle
  will operate, what it means for retailers and what the regulatory penalties are for non-compliance.

Challenges for Retailers
• The final session will feature a discussion led by retailers who will share their experiences and views on how
  these regulatory changes will impact on businesses, what the main priorities need to be and how they might
  respond. It will offer an insight on how retailers are changing their policies and also offer discussion points for
  best practice.

Audience
This event is essential for the following retail professionals and organisations:
• Marketing & Advertising                        • Local Authorities
• Trading Law                                    • Policy Makers
• Consumer Affairs                               • Advertising Agencies
• Corporate Governance                           • Trading Standards
• Risk/Health & Safety                           • Law Firms
• Legal Experts                                  • Risk Consultants
        Agenda
09.15   Registration and Coffee                        12.45   Buffet Lunch

10.00   Chairman’s Welcome                                     The New Approach to Enforcement

        Geoffrey Budd                                  13.45   The Impact of the Retail Enforcement Pilot
        former Company Secretary,
                                                               Clive Jones
        DSG international plc
                                                               Assistant Director and REP Business Manager,
                                                               Local Better Regulation Office
        Unfair Commercial Practices Directive –
        the New UK Regulations
                                                       14.00   The Local Better Regulation Office and the
10.10   The Regulations Explained                              Primary Authority Principle
                                                               Graham Russell
10.30   UCPD the Retail Challenge                              Chief Executive, Local Better Regulation Office
        Harold Gay
        Group Trading and Safety Legislation           14.15   Consumer Protection Enforcement –
        Manager, Alliance Boots plc                            How Will it Work in Practice?
                                                               Ian Edwards
10.50   Questions and Discussion                               Deputy Director, Consumer Protection
                                                               Enforcement, Office of Fair Trading
11.10   Tea and Coffee
                                                               Ron Gainsford
                                                               Chief Executive, Trading Standards Institute
        Prices ‘Code’ and New Marketing
        Opportunities                                  14.35   Questions and Discussion

11.30   Replacing the Prices ‘Code’ – Explaining the
                                                       14.55   Tea and Coffee
        New Guidance
        John Arnott                                    15.15   New Business Penalties
        Department of Better Regulation,
                                                               Professor Richard Macrory
        Enterprise and Regulatory Reform
                                                               University College London

11.45   Drafting Price Promotion Terms and
                                                       15.30   Challenges for Retailers
        Conditions
                                                               Eric Price
        Paul Downhill
                                                               Trading Standards and Licensing Manager,
        Consumer Affairs Manager,
                                                               Somerfield Stores
        Home Retail Group
                                                       15.45   Questions and Discussion
12.00   Discussion panel
        Advertising and Marketing in the New Era       16.00   Chairman’s Closing Remarks
        – Advertising, Pricing and Promotions
        Paul Downhill
        Consumer Affairs Manager,
        Home Retail Group
        Christopher Graham
        Director General,
        Advertising Standards Authority




        Further speakers to be confirmed. Please visit the website to keep up to date.
        Book online at www.brcbookonline.co.uk/consumer
Registration                                                      Upcoming events
                                                                  Thursday                   Crime Conference: Action Against


form                                                              6 March
                                                                  Nottingham

                                                                  Wednesday
                                                                                             Business Crime
                                                                                             Sponsorship available

                                                                                             Climate Change
Consumer Protection: Marketing and Advertising                    30 April                   Sponsorship available
in a New Regulatory Era                                           London
Tuesday 18 March 2008,
Congress Centre, London                                           Wednesday                  BRC Parliamentary Reception
                                                                  30 April                   (invitation only)
To book:                                                          London                     Sponsorship available
Post: Events, BRC, 21 Dartmouth Street, London SW1H 9BP
Tel: 020 7854 8983 Fax: 020 7854 8901                             Thursday                   The Secret of Retail Success 3rd
Email: events@brc.org.uk Online: www.brcbookonline.co.uk          12 June                    Annual Conference
                                                                  London                     Sponsored by PricewaterhouseCoopers

Tickets (please indicate how many)                                Wednesday                  Annual Retail Industry Dinner 2008
                                                                  24 September               In partnership with The Royal Bank of Scotland
      £125 plus VAT (£146.87)         BRC Members                 London                     and Streamline

      £175 plus VAT (£205.63)         Non-BRC Members


Delegate

Title (please circle) Mr / Mrs / Miss / Ms / Dr

Name                                                              The British Retail Consortium is the lead trade association
                                                                  representing the whole range of retailers, from the large
Position
                                                                  multiples and department stores through to independents,
Organisation                                                      selling a wide selection of products through centre of town,
                                                                  out of town, rural and virtual stores.
Address
                                                                  For further information please contact the British Retail
                                                                  Consortium at: email info@brc.org.uk web www.brc.org.uk
                                      Postcode

Email

Tel                                   Fax

Signed                                Date


Payment method (please circle)

Invoice        Cheque          BACS          Credit card

Invoice
Purchase order or reference                                       Terms and conditions
                                                                  This booking form constitutes a legally binding agreement. BRC cannot be responsible for the
Cheque                                                            non-arrival of booking information. On receipt of this registration form joining instructions will
                                                                  be forwarded to each delegate together with a VAT invoice. If you have not heard from us within
Please make your cheque payable for the full amount               seven days of submitting your booking form, please contact Sarah Brown 020 7854 8901.

(including VAT) to ‘BRC Trading Ltd’. To avoid confusion,         Payment of fees
                                                                  Invoices must be paid within seven days of receipt of the invoice and payment must be
please write your name and company name on the reverse            received before the event. Bookings received less than a week before the event must be paid
                                                                  by credit card or cheque prior to the day of the event. BRC reserves the right to reallocate
of the cheque if this is not already stated.                      delegate places if invoices are not paid within the timing specified above. Fees include
                                                                  refreshments, lunch and delegate packs with presentations where available. Fees do not
BACS                                                              include travel and accommodation.
                                                                  Cancellation/change of delegate
Payment can be made via BACS as follows:                          All cancellations to bookings must be made in writing to the BRC by Monday 3 March 2008.
Lloyds TSB Account No. 1054027 and Sort Code 30-90-72             No fees will be reimbursed after this date. Substitutes can be made at any time.
                                                                  Cancellation or alteration of event
                                                                  BRC reserves the right at any time to cancel/alter the date of the event, change the venue or
Credit card                                                       identity of the speakers. In these circumstances, any liability will be restricted to the delegate
                                                                  fee paid. BRC will not be held responsible for any transport, accommodation or other costs
Name on card                                                      incurred by delegates.
                                                                  Data protection
Signature                             Date                        Your details have been added to the BRC database, in order to process your request, and so
                                                                  that you can be kept up-to-date with relevant offers and details of our services. If you do not
                                                                  wish your details to be used for this purpose, please write to Sarah Brown, BRC, 21 Dartmouth
Card type        VISA       MASTERCARD            SWITCH   AMEX   Street, London SW1H 9BP.

Expiry date                           Issue number

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